Database Develop

[Q] Audio clicking through headset.

Could someone please do a test for me. Plug in the headset, don't play any music. With the screen on, do you hear a series of repeating clicks after 5 seconds or so?
I get a series of 4 clicks, a pause, then it repeats and it's damn annoying. If nobody else gets this, then I need to swap my phone.

chaps said:
Could someone please do a test for me. Plug in the headset, don't play any music. With the screen on, do you hear a series of repeating clicks after 5 seconds or so?
I get a series of 4 clicks, a pause, then it repeats and it's damn annoying. If nobody else gets this, then I need to swap my phone.
Click to expand...
Click to collapse
I don't even have my blarsted phone yet and I know this is a know fault.
Not gonna link you to where I learned this from cause I've had a few beers and i'd probably link you to a nice Redtube clip or something. LOL (jokez)
I have had some beers though haha. But i am genuinely serious, i think this is a proper fault dude.
Send that b!tch back for a replacement.
You never know, you might be lucky and get one with gaps in next time !

Do you use Beats audio? Does it happen when there is some bass? I have something similar in my old One S due to Beats.
Sent from my HTC One S using xda app-developers app

I get this with beats and without. Even with no music playing at all. I'd be interested to read where thus has been reported before as I cannot find anything. I'm reluctant to swap the phone if this is a software thing that could be fixed.

After a bit more testing, I have found the clicking is not present when either the screen is off, or the screen is locked. unlocking the screen starts the clicking. This makes me think it may be a software issue? If nobody else reports a similar issue, I guess I'll have to return the phone.

If anyone else experiencences this, for me, the sound problem is caused by NFC. Turn it off, and the clicking stops. Phones 4u are going to swap it.

Phone vibrates but does not ring with incoming call

Noticed this on 2 different Ones. Occasionally, I'll get a phone call and it will vibrate, but not ring. Usually rebooting will fix it, but it always happens again.

I am seeing the same issue, but have a more specific symptom. My ringer works fine until I play music. After I'm done with the music, if someone calls, it won't ring. I will do some more testing with Beats off and see if I can narrow it down to that. I have kept Beats on all the time so far.
Sent from my HTCONE using xda premium

Same here!
Same Here!

I saw this once as well, straightened out itself though. :scratches head:
Sent from my soon to be rooted HTC One.

I did a little testing last night and could not repeat the symptoms.
I grabbed my wife's phone and called mine: it rang.
I played some music with Beats on and called again: it rang.
I turned off Beats and played music, then called again: it rang.
I turned Beats back on and tried again: it rang.
I repeated this for a couple of times, but never could get it to turn down the ringer like before. It seems pretty random. I did reboot the phone just before I started testing last night. Maybe that has something to do with it. I have had it not ring after paying music twice now since I got the phone that I know of, though. Weird stuff...

HTC ONE no ring on incoming calls
I am suffering with the same issue. it is very random. but I am getting quite fed up with it now. after all it, its prime function is to act as a telephone.
how can we get this logged as a bug with HTC?

I had this happen once but I was on facebook at the time so I figured I must have hit the screen when the call came in. It's never happened while the phones screen was off though.

I can confirm this as a issue and man ...my faith in this phone is getting thin with all this miscellaneous issues..I'm not saying this phone is faulty but problems here are to common
Sent from my HTCONE using xda premium

Do any of you have quite ring on pick up checked? Maybe that's causing it
Sent from my HTCONE using xda app-developers app

[Q] AUX audio pops when sound plays?

Hi all
I've had my Note 3 for a while now, rooted w/ Kingo way back. Just recently, every time I plug my phone into an audio source, there's an audible *pop* coming from that source whenever I start playing a song/video. It's kind of like when you turn off an amp or a soundboard and the speaker pops because of the burst of electricity that's going through at the end. Is there a way to fix this? Has anyone else encountered this problem? It's only started happening recently, so I'm kind of confused...

ToastyD said:
Hi all
I've had my Note 3 for a while now, rooted w/ Kingo way back. Just recently, every time I plug my phone into an audio source, there's an audible *pop* coming from that source whenever I start playing a song/video. It's kind of like when you turn off an amp or a soundboard and the speaker pops because of the burst of electricity that's going through at the end. Is there a way to fix this? Has anyone else encountered this problem? It's only started happening recently, so I'm kind of confused...
Click to expand...
Click to collapse
This would happen all the time in my 2013 GMC Sierra. I just turn my head unit off before I plug or unplug it.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

Did you ever find a fix for it? Aside from just turning off the console? It's rather annoying to be listening to my playlist when it pops the speakers every time I get a notification or when the song changes.
Sent from my SAMSUNG-SM-N900A using Tapatalk

Anyone find a solution to this problem? I just got my replacement note 3 and it started doing this. Anywhere I plug in AUX it does it. When I use Pandora it pops at the beginning and ending of every single song as well as the beginning and ending of every notification sound. I'm wondering if this a hardware issue and if I should request another device.

No sound at all

So, about 24h ago, my phone lost the ability to dispense and intake sound. Just like that. A peculiar thing is that only audio jack works.
I didn't drop it or hit it or damaged it in any way, nor did anyone else, the phone was with me all the time. It just stopped playing the sound whether it's a ringing or sms or a notif of any kind. Music don't play on speaker, and when a call happens, there is absolutely no sound on either end of the line.
I did a factory reset and a V20b reflash and everything else and... nothing helped
Is it a hardware fault?

UsernameWasTaken said:
So, about 24h ago, my phone lost the ability to dispense and intake sound. Just like that. A peculiar thing is that only audio jack works.
I didn't drop it or hit it or damaged it in any way, nor did anyone else, the phone was with me all the time. It just stopped playing the sound whether it's a ringing or sms or a notif of any kind. Music don't play on speaker, and when a call happens, there is absolutely no sound on either end of the line.
I did a factory reset and a V20b reflash and everything else and... nothing helped
Is it a hardware fault?
Click to expand...
Click to collapse
looks like a hardware fault to me, but it could be something pretty simple. It sounds like your saying the mic died also? this would narrow the issue down if so.

Did you have headphones plugged in before the issue?
Sent from my Nexus 5 using Tapatalk

JoinTheRealms said:
looks like a hardware fault to me, but it could be something pretty simple. It sounds like your saying the mic died also? this would narrow the issue down if so.
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Yes, the mic died, too, because when called, the person on the other end gets no sound whatsoever from my part. It's the same the other way around, which is strange since the mic and ear speaker are on the opposite sides of the phone. What takes out both of them + the main speaker?
I recorded a film with camera while a moderate music played in the room, but there's nothing but crackling.
Ben36 said:
Did you have headphones plugged in before the issue?
Sent from my Nexus 5 using Tapatalk
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Yes, maybe 3 hours before I noticed the problem the first time. I listened to music while outside.
If you're aiming at the phone thinks it has earphones always connected, it's not that. The phone clearly registers when they are plugged in and when they aren't by displaying, or not, the earphones icon in the notifbar.

Sounds like a weired issue to me. Once it happened, did you reboot the phone after this isue occured?
If I remember correctly, my old phone (not this one) had exactly same issue, I think rebooting and clearing cache and stuff (not sure if factory reset) fixed the issue. Worth a shot before going to fix the hardware

It's happened to me many times on my last Sony phone. Just keep jamming the headphones in and out and it should clear, the phone still thinks they're plugged in
Sent from my Nexus 5 using Tapatalk

Heres the LG 4x service manual if your interested, https://drive.google.com/file/d/0B_oeOAvJTvExc3RiQnN0NGQtanc/edit?usp=sharing

Tcm9669 said:
Sounds like a weired issue to me. Once it happened, did you reboot the phone after this isue occured?
If I remember correctly, my old phone (not this one) had exactly same issue, I think rebooting and clearing cache and stuff (not sure if factory reset) fixed the issue. Worth a shot before going to fix the hardware
Click to expand...
Click to collapse
Yes, a few times. Factory reset and V20b reflash, too (It was on official 4.1.2 anyway), and wiped all the partitions from boot menu.
Ben36 said:
It's happened to me many times on my last Sony phone. Just keep jamming the headphones in and out and it should clear, the phone still thinks they're plugged in
Sent from my Nexus 5 using Tapatalk
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Click to collapse
As I stated in my previous post, phone detects the headphones the normal way when they are plugged in and displays the headphones icon in notification bar, and removes it when I pull them out. Furthermore, music players pause/stop playing the moment the phones are unplugged.
JoinTheRealms said:
Heres the LG 4x service manual if your interested, https://drive.google.com/file/d/0B_oeOAvJTvExc3RiQnN0NGQtanc/edit?usp=sharing
Click to expand...
Click to collapse
Thanks, I'll have a look, but I'm not really sure what I can or should do.
The thing is, the phone is under a year old and has warranty, so I elect not to open it by myself... yet. Just don't want to leave it at the shop where it'll most certainly spend at least 10 days before anyone even looks at it (because of Easter and International Workers' Day). I'm also baffled by the fact that the ear speaker on top of the phone doesn't work. If it were just the bottom part, I would've gotten a replacement and switched it myself (one part holds both), but it's obviously something more complicated than that and I don't dare to discover what on my own.
In any case, I'll see what I can do about the problem after the holidays and I'll keep you apprised of the outcome.

Epilogue: The motherboard was faulty and they gave me a new phone.

Speaker pop bug

After a certain amount of time, or opening a certain app, the phone will develop this annoying speaker pop on some screen clicks. I haven't figured out what causes it yet but it happens even when the phone is set to "total silence". A reboot always fixes it. I had my screen clicks enabled but have turned them off and rebooted and everything is fine now. If I figure out which app or circumstances cause it, I will post the fix.

I'm having the same issue. Happens during app launch for pretty much all my apps.

kongyang9o said:
I'm having the same issue. Happens during app launch for pretty much all my apps.
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Click to collapse
Reboot fixes it temporarily. If you notice it happens after the speaker goes dormant. If the speaker is making continual sound it won't do it. Once to goes to make its first sound after sitting, it pops. Even does it on silent. Don't know what is triggering it yet.

Supposedly someone has done a FDR and no longer has the issue.
Sent from my XT1575 using XDA-Developers mobile app

benjamminh said:
Supposedly someone has done a FDR and no longer has the issue.
Sent from my XT1575 using XDA-Developers mobile app
Click to expand...
Click to collapse
I will let others try that first because it takes a couple hours to get everything back to the way I like it without root.

I have not experienced any kind of "pop" from my speaker at all...
Sent from my XT1650 using Tapatalk

Metfanant said:
I have not experienced any kind of "pop" from my speaker at all...
Sent from my XT1650 using Tapatalk
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Click to collapse
Do you have the JBL mod?

seh6183 said:
Do you have the JBL mod?
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Click to collapse
Yes, but I've only used it for maybe 5-10 minutes total
Sent from my XT1650 using Tapatalk

Metfanant said:
Yes, but I've only used it for maybe 5-10 minutes total
Sent from my XT1650 using Tapatalk
Click to expand...
Click to collapse
The pop has not returned today and the only thing I did different is not hook up the mod. It may be that.

kongyang9o said:
I'm having the same issue. Happens during app launch for pretty much all my apps.
Click to expand...
Click to collapse
Try disabling audio effects and rebooting.

shoeshine47 said:
Try disabling audio effects and rebooting.
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Click to collapse
Well that really wouldn't say much because a reboot fixes it every time by itself. Where is the audio effects setting?

I started noticing this in the Twitter app.
Sent from my XT1650 using Tapatalk

seh6183 said:
Well that really wouldn't say much because a reboot fixes it every time by itself. Where is the audio effects setting?
Click to expand...
Click to collapse
Settings --> Apps --> Menu --> "Show system"

I've noticed this as well. When scrolling through my FB or IG feed, any time a video starts playing (even with the sound defaulted to off), I hear a tiny lil speaker pop. It doesn't particularly bother me all that much, but I definitely noticed it.

I was thinking about it the other day and noticed it sounds a bit like a static pop. Kinda like when you plug a guitar into an amp when it's on. Might be some sort of initiation for the speaker. As long as it doesn't affect anything else or causes damage, I'm not too bothered by it. Especially hearing that it's as widespread it is.

hey guys ive figured out what is causing it but the solution might be some sort of software patch.
its the act of connecting to a BT device and then streaming audio like XM/Google music ect. once you disconnect the pop/snap sound appears on all things that activate the speaker. the twitter pull down is the best thing to test this with but it happens on all sounds from the first time you play a song/video to changing a ring tone ect.
here is a video of the sound. ive tried it on both my cars BT, a bose standalone BT speaker, and even and old FM transmitter and all the BT devices cause the pop once they are disconnected.
the reason why its happening is a little over my head but I was thinking something with DRM possibly?
another thing i discovered is it does not happen on the non Force regular Moto Z. I tested the exact same scenarios on it and it does no speaker pop
I was going to return my phone for another but this thread and a few others makes me think its a full on bug with the Force not a bad phone out of the box
ive tried a simple network reset clearing BT but that didnt work. before I try any luck with a factory reset or is it a waste of time?

Looks like this has been posted on the Moto forums https://forums.lenovo.com/t5/Moto-Z-Force/Speaker-issue/td-p/3382728
Sent from my XT1650 using Tapatalk

Well it makes sense why I've never heard it then...I've have not had my phone connected to a Bluetooth device
Sent from my XT1650 using Tapatalk

I have confirmed today that it definitely is not "mod" related. I haven't had my JBL hooked up in 48 hours and there has been no pop. I drove to work today listening to music through my truck speakers using bluetooth. Pop is back. @MCN1SMO was right, it is bluetooth related. The only way out is to reboot. LAME.

Just my two cents on the topic, I am not having this issue, however, I do use bluetooth daily, my phone has been on continuously for almost two weeks now. I work outside so use the JBL speaker and have my phone in my shirt pocket listening to music while working. I keep it at about 80% volume for battery life. I am averaging about 6 hours of listening a day.
Also I have my bluetooth connected to the work truck (Ford Sync) to and from work which includes a 4 hour commute home on Fridays and back on Sunday nights to the town I stay in during the week. I have yet to hear any kind of pop from either the JBL or device speakers.
Personally I keep bluetooth off when I am not connected to a device I am not sure if this has any effect or not but it could be worth testing if you are able to replicate the problem. I have been taking off the speaker when not using it as well, but have left it on a few days.
I do also remember reading about an issue with Pandora and bluetooth. I am not sure if Pandora is what you are using or not, if it is try something else and see if the problem persists. I stopped using Pandora a few years back when I was a mechanic and had a bluetooth adapter for a code scanner for cars. If I opened Pandora I would have to reset before the adapter would operate normally.