wifi stuck in "obtaining IP address" - Huawei P20 Pro Questions & Answers

Hi, Im new in this XDA forum, would the pros here help me?
I just recently bought my P20 at Singapore, and bring it back to Indonesia
I can't connect to my house wifi, whereas all of my other phones are able to connect (iphone, honor 8 pro, samsung s9)
I can connect my P20 to my iphone hotspot
My P20 current version is CLT-L29 8.1.0.128(C636) EMUI 8.1.0
My house wifi is regular wifi with WPA/WPA2 security, password protected
Please help!
Thank you

laniakea90 said:
Hi, Im new in this XDA forum, would the pros here help me?
I just recently bought my P20 at Singapore, and bring it back to Indonesia
I can't connect to my house wifi, whereas all of my other phones are able to connect (iphone, honor 8 pro, samsung s9)
I can connect my P20 to my iphone hotspot
My P20 current version is CLT-L29 8.1.0.128(C636) EMUI 8.1.0
My house wifi is regular wifi with WPA/WPA2 security, password protected
Please help!
Thank you
Click to expand...
Click to collapse
im also experiencing the same thing on my Blu Vivo Xi+ And XL4.. i think it has something to do with the mac addresses.
i have flashed a gsi rom to see if it fixes the problem, but no avail. only good thing is i now have stock android

Is it possible your home router IP pool is very small (DHCP if you are more technical)? Can you check your router configuration?

laniakea90 said:
Hi, Im new in this XDA forum, would the pros here help me?
I just recently bought my P20 at Singapore, and bring it back to Indonesia
I can't connect to my house wifi, whereas all of my other phones are able to connect (iphone, honor 8 pro, samsung s9)
I can connect my P20 to my iphone hotspot
My P20 current version is CLT-L29 8.1.0.128(C636) EMUI 8.1.0
My house wifi is regular wifi with WPA/WPA2 security, password protected
Please help!
Thank you
Click to expand...
Click to collapse
You can try to restore the network settings on your mobile phone or reset the router.

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Very strange Wifi stability problem with P20 Pro, please help.

Hi everybody,
When i'm on my home Wifi network, i've tryed 2,4ghz & 5ghz bands, a static ip adres, changed various DNS servers. I tryed a full system reset.
Surfing, checking twitter or anything else loading does go very slowly or sometimes takes 15/20 second before the connection pics up. It looks like the connection goes in battery save mode or something like that. When i'm on LTE there are no problems.
I have a Huawei P20 pro for a month now and been never able to get a stable wifi connection only on my home wifi router. First i had a TP-Link Touch P5 router and second a TP-link Archer C3150. I've downloaded all updates on the P20 and on the routers. Other phones, like the Galaxy S8 or a tablet function without any problems. When i use my phone on any other wifi router but my own, there's also no problem with the wifi connection.
I googled the combination of my routers and the P20 for any wifi stability problem but can't find anything similair to my problem.
Anyone has some suggestions to help fix this very annoying problem?
Thank you,
Ron.
I'm having a similar problem here. 5ghz wifi comes to a crawl of max 10mbps down where is I usually get 200. It's only this device.
Basically when it first connects to the network it's finr, but after a wee while it comes to a crawl. Have tried configuring pretty much everything. My modem is a NetComm wireless nfv18ac
I have the same issue on p40 pro.
Sent from my ELS-NX9 using Tapatalk
Since you are saying that it happens only on your home WiFi I would assume it has nothing to do with the smartphone, but with the router configuration.
Do you have some kind of QoS/bandwidth limit configured on the router? Do you have a lot of devices connected? It's a bummer, but maybe try factory reset on the router (save config somewhere before that).

P30 Pro Wi-Fi Hotspot problems

Hi everyone,
I have a problem with my new P30 Pro. When I create a Hotspot in 5ghz frequency, no other device can find that Hotspot. If I change frequency to 2.4ghz then other devices can connect to the network. Maybe others have the same problem? Or my device is faulty ?
BTW when I'm connecting to Wi-Fi, either 2.4 or 5ghz, everything works fine
Maybe it uses a channel, that your other devices do not see. I think different regions use different wifi channel ranges. Maybe you find an option for that somewhere in advanced wifi settings.
I just tried on mine. My laptop pics up the hotspot on the P30 Pro no matter if it's 5 or 2.4GHz, no problem.
schriss said:
Maybe it uses a channel, that your other devices do not see. I think different regions use different wifi channel ranges. Maybe you find an option for that somewhere in advanced wifi settings.
Click to expand...
Click to collapse
I didn't find any advanced settings regarding channel ranges / regions.
BTW my phone is C431 if it's good or not, I don't know. I remember C432 used to be the best region code, if you could say so. My P20 pro is C432.
How the problem started, I bought P30 Pro, opened phone clone app, I wanted to transfer data wirelessly from one phone to another. But devices didn't connect, tried multiple times. After that I started experimenting with 2.4 ghz or 5ghz Hotspot. And found out that other devices can't find 5ghz frequency.
jacobtf said:
I just tried on mine. My laptop pics up the hotspot on the P30 Pro no matter if it's 5 or 2.4GHz, no problem.
Click to expand...
Click to collapse
My laptop sees 5ghz Hotspot, but can't connect to it. P20 Pro, honor 8, nexus 6P can't even see that. Samsung S10 can connect to 5ghz. It's very strange
EMUI 9.1.0.153 resolved the issue
Nope, it didn't. I'm still having problems - my notebook can see the hotspot, and can connect to it, but the phone just won't share the internet connection.
Bluetooth is turned on, and bluetooth tethering as well, 2.4 or 5 GHz.
I tried USB tethering. Tried apps from the store. Always the same thing - notebook can see the hotspot, but internet is not working. Any ideas? The notebook is Asus Rog G751. I'm on 9.1.0.1.178.
Same here. Laptop works on home 5ghz, but wont even see p30 pro 5ghz, its strange
Worst part is, 3 months ago it was working. Since I don't use it except when travelling, I have no idea what could have changed in the mean time.
In my case, max user connections was limited.
- press "Show advanced options"
- press "Max connections allowed"
- increase the value
augis0211 said:
Hi everyone,
I have a problem with my new P30 Pro. When I create a Hotspot in 5ghz frequency, no other device can find that Hotspot. If I change frequency to 2.4ghz then other devices can connect to the network. Maybe others have the same problem? Or my device is faulty ?
BTW when I'm connecting to Wi-Fi, either 2.4 or 5ghz, everything works fine
Click to expand...
Click to collapse
Hi guys,
what network cards are your PC using?
Mine has a Killer Wireless 1535 built in and I can confirm this problem:
P30 (pro) switched to 5 GHz hotspot mode and PC cannot find it.
I think I may have found a reason for it, which needs to be resolved by a manufacturer (Huawei or a network adapter manufacturer - no idea if only Killer is affected):
The Huawei P30 (pro and normal model) seems to default the broadcast channel to channel #149 (5.745 MHz) when switched to 5 GHz hotspot mode.
This is a DFS channel in the only recently approved new upper channel range.
Apparently the killer 1535 cannot or cannot use these channels yet.
Actually it won't see it first. Then, when changing connection mode in the adapter property, it is found.
But after inserting the ssid password, access is not allowed and ssid vanishes from list.
Just like a restriction to invalid channels.
The broadcast on 5 GHz itself works, which I proved with another P30 which can access the AP of the first one.
However my notebooks (all using Killer Wireless cards) as well as a Samsung tablet can't.
So resolution could be:
1. Killer adapts its drivers or
2. Huawei defaults to a 5 GHz broadcast channel in lower, more common, 5 GHz band between ch7 and ch60 e. g.
(Or adds a user-accessible menue allowing selection of broadcast channel.)

Realme x2 pro doesn't detects 5GHz wifi routers

My brand new Realme X2 Pro is not detecting my 5Ghz wifi routers. I tried with another realme model also and that also doesn't detects this 5Ghz Wifi router. I tried searching with various other brands phones like Apple, OnePlus and Redmi which shows up my 5Ghz router without any issues. Seems like it's a software problem. Please look into the issue very seriously as many industrial Wifi Routers work in this 5Ghz band.
You are on custom ROM or on realme UI ? What channel your router set to. Which country you use your phone . When I am on custom ROM I can not see routers that have channel over 64 but on realme UI I can .
No problems here and I'm only connected to my 5ghz band,
On EU model with latest RUI update
i hava same issue with you. And i fix it with this severals way:
1. Turn on air plane mode
2. change your phone region to Singapore
3. restart your phone
4. then try to connect to 5Ghz wifi

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