Volume Up key sometimes doesn't work - Nokia 7 Plus Questions & Answers

Hi folks,
I just bought my Nokia 7 plus on Saturday and it seems that more often than not the volume up key doesn't work. It appears to be completely random as to whether it will work or not.
It seems to be a software issue as sometimes it works perfectly, then at random times, it will stop working. The issue persists while booting, as I can't enter recovery when it isn't working.
Has anyone else faced this issue?
Edit: well I have tried factory resets, flashing p beta then downgrading back to Oreo and still the issue persists. I will return it for a replacement. If nobody else has had this issue, then I guess it must be an intermittent hardware issue.
Edit 2: new device and it's all working perfectly. Already love this phone. Looking forward to beta 3

Related

Strange Tilt problem

I'm sorry to have to ask, but I'm at a loss at this point, I've fixed this problem 3 times, and it keeps coming back.
AT&T tilt, unlocked, Solace 3.1 ROM
HardSPL 2.97
The phone works perfectly fine, except when I have to restart it, then it gets locked in the Bootscreen....and becomes very difficult to get it out. I try a soft reset, hard reset, nothing seems to work.
When this originally happened, I reloaded Solace 3.1 only to have it continue to be locked in the boot mode. Finally I I noticed the camera button and the power button appear to get locked into the on position, so i would manually create space between the button, and the actual activating button within the phone. It has worked 3/200 times I have had this problem. Overall I solved it by never restarting or resetting the phone, but eventually even with a ram cleaning program it becomes a problem.
If I'm thinking of the wrong solution let me know, it now appears to be stuck again in the on position for the power button....I basically ripped off the outer camera button, and now have to manually press the small one within the phone to activate it manually. I still can't get it off the bootloader, and its quite a frustrating problem.
Again, everything software wise works like a charm, I would have to think it isn't software related. Any ideas? I'm at a loss at this point, and using my phone from 2 years ago as a result.
Have U tried using another ROM besides the Solace ?

random issue soft ket backlight stopped working

so yeah, i just noticed this tonight that the soft keys were not lighting up, i have no idea what caused this, if it's CM6.1, or what since i don't really remember when it started happening.
however, it worked on CM6, since 6.1 i've done some morphs, installed the new market through an update.zip, had issues so i did a nandroid restore yesterday and then noticed the no backlight tonight,
i haven't done another restore, but i've rebooted it 3 times and no change. and i don't think it's any apps causing it.
SO does anyone have any possible ideas how i can get them working again? or is this a hardware issue?
Same problem over here :-(
Edit:
Solution found
forum.cyanogenmod.com/topic/12386-random-issue-no-soft-key-backlight/

[Q] Help Pls!! Two Problems wid my Nexus One..

Everything was going fine on my Nexus One (CM 7.1) when 2 days back I dropped it. It wasnt a deadly drop. Just a casual one on the screen though. But nothing seemed to have hurt it badly, internally or externally.
After two hours it started restarting. After restarting it would be at desktop for 5 seconds and reboot again. it happened again and again. I flashed CM 7.1 over it. Same thing kept happening. Then i flashed CM 7.0.3. It worked. But i whenever i make a call the screen goes blank immediately and doesnt show up anything even after call is ended (by other person as i cannot). Even after call, i press all the available buttons but no life to it even though it is on.
I tried OxygeN1 rom. Its working good but the problem after every call continues.
Has anyone faced such a problem and any solution?
I noticed that i continue to face 5 second rebooting problem with CM 7.1 and Bugless Beast (by Peter Alfonso) Roms. Can anyone guess the reason?
My camera has also stopped working since then. Shows as
'Camera Error - cannot connect to camera'
Pls help with this also. Tried all the possibilities such as memory card format and other solutions on
Cannot go to HTC service center due to unlocked bootloader.
Pls help guys..need it badly.
I am facing the same problem.
I guess it has to do with proximity sensor not working.
I flashed MIUI ROM and in the settings there is an option to disable proximity sensor during call.
After this i am not seeing blank screen, but the camera still doesnt work!!
I had a similar problem after a drop.
Camera & flash had stopped working.
Nothing helped until I took it to the HTC Service Center.
They said some flex cable had to be replaced. Camera / flash working great after this.
My phone was an out of warranty Nexus One with an unlocked bootloader. They repaired it without a murmur!

Speaker phone automatically turning on while receiving call

Hi,
I have started to get this weired issue after the 8.1 update.
Whenever I receive a call, after picking up the speaker phone turns on automatically. I have to manually turn off the speakerphone, also it does not indicate that the speakerphone is turned on.
shashankkp12 said:
Hi,
I have started to get this weired issue after the 8.1 update.
Whenever I receive a call, after picking up the speaker phone turns on automatically. I have to manually turn off the speakerphone, also it does not indicate that the speakerphone is turned on.
Click to expand...
Click to collapse
Solution is mostly the same for all of the problems.
Do full factory reset.
Setup Google account
Don't install any apps just yet.
Try if problem still exists
In most cases this will help.
What I've learned since my first android device, all of the custom ROMs etc, is that the updates are causing loads of problems.
Once in a while, especially after version upgrade, is worth doing full reset just after updating.
This doesn't apply not only to android, but pretty much every single device on the market.
TeddyBeers said:
Solution is mostly the same for all of the problems.
Do full factory reset.
Setup Google account
Don't install any apps just yet.
Try if problem still exists
In most cases this will help.
What I've learned since my first android device, all of the custom ROMs etc, is that the updates are causing loads of problems.
Once in a while, especially after version upgrade, is worth doing full reset just after updating.
This doesn't apply not only to android, but pretty much every single device on the market.
Click to expand...
Click to collapse
Thanks for the suggestion, But by full factory reset do you mean the hard reset from the recovery menu or just the factory reset from settings menu -> factory reset..?
facing same issue please help
i am facign the same issue please help me out
Still no solution for the problem...I have made an habit to turn speaker phone on and off immediately after calling .
Try Macrodroid app to set an automatic task, to turn speaker off 1 or to seconds after receiving call.
I am also facing Same issue, can any one give suggestions
Somehow that happened to me when I just got the phone a few months ago. I think that was still on 8.0.
But tapping the speaker phone button 2 times everytime I have a call became nature for me and eventually after a few days, I no longer have that issue.
Are you still having that speaker phone issue now?
Yes...but while it was consistent on 8.0 it has become a random occurrence after 8.1 update
same issue
factory reset solution is not acceptable.

Nokia 7 Plus - Screen Freeze - Lock and Unlock to make it work

Hi Folks,
I have got a Nokia 7 plus and since the day I have bought it, I am facing a strange problem.
Every now and them the screen freezes and only way to make it work again is locking and unlocking the phone.
I can say the screen do not respond to touch because the buttons are working properly in this case.
Tried resetting the phone, installing Android P, Rolling back to O, but nothing works. the problem still persists.
Curious to know if anyone else is facing such problem or if anyone has got any solution to fix this issue?
It a hardware problem i believe. Coz even i had the same issue. I immediately sent it to service center which was luckily nearby my home. They took a video of that issue and sent it to Nokia for replacement. They approved my replacement and gave me a approval letter and requested me to visit the shop where i had purchased the phone. The shopkeeper took my old phone back along with all the accessories and approval letter and within 5 mins they gave me a new unit.(note: the service center person told me that if you have purchased the phone from a store then you have 14 days replacement guarantee in case if any issues persist post format or tests).
I have the same issue, tried all methods you mention to make it work normally without succes. I dont know if it is a touch hadware problem because it happens very ramdomly and works instantally and normally again if I lock and unlock the screen
Some days not happens, another days happens very frequent.
Another fact, every time I installs some Factory image (Android P developer preview, Android 8.1), the touch not give problem at all for aprox 2 days or more.
I'm very frustrated with this issue.
sid_25 said:
Hi Folks,
I have got a Nokia 7 plus and since the day I have bought it, I am facing a strange problem.
Every now and them the screen freezes and only way to make it work again is locking and unlocking the phone.
I can say the screen do not respond to touch because the buttons are working properly in this case.
Tried resetting the phone, installing Android P, Rolling back to O, but nothing works. the problem still persists.
Curious to know if anyone else is facing such problem or if anyone has got any solution to fix this issue?
Click to expand...
Click to collapse
This is the Nokia 7+ quality problem, go to the after-sales service to replace the screen for free.
So i got my device replaced and for sometime, it did not give the problem but after 3 weeks, i started experiencing the same problem. New device also becomes unresponsive at times and then i have to switch off/on again to use it. I updated OS to Android P DP3 last week but issue still persists.
Tapas87 said:
So i got my device replaced and for sometime, it did not give the problem but after 3 weeks, i started experiencing the same problem. New device also becomes unresponsive at times and then i have to switch off/on again to use it. I updated OS to Android P DP3 last week but issue still persists.
Click to expand...
Click to collapse
I think we can clearly consider this as a hardware problem in that case.
i have same problem with my Nokia 7+, I gave a chance to nokia but I'm already starting to change my mind, the bootloader can not be officially unlocked and now the problem with the touchscreen, a bit disappointed, I hope hmd solve these issues and if not, buh bye nokia.
sid_25 said:
I think we can clearly consider this as a hardware problem in that case.
Click to expand...
Click to collapse
Surprisingly there is no issue now once i updated Nokia 7 plus to Android 9 pie yesterday. No screen freeze or lag at all. Its working smooth now.
Tapas87 said:
Surprisingly there is no issue now once i updated Nokia 7 plus to Android 9 pie yesterday. No screen freeze or lag at all. Its working smooth now.
Click to expand...
Click to collapse
Sadly, this is not the case here. I did a clean install of the latest developer preview, and I still experience an unresponsive system. Right after lock/unlock it works again.
Sent from my Nokia 7 plus using Tapatalk
bvanaerde said:
Sadly, this is not the case here. I did a clean install of the latest developer preview, and I still experience an unresponsive system. Right after lock/unlock it works again.
Click to expand...
Click to collapse
Seriously ur device need a service centre
It happens to me sometimes while uninstalling an app. Device freezes and doesn't respond. After like 10-15 seconds, it uninstalls the app and start responding.
Rowdyy Ronnie said:
It happens to me sometimes while uninstalling an app. Device freezes and doesn't respond. After like 10-15 seconds, it uninstalls the app and start responding.
Click to expand...
Click to collapse
I have similar problem.
When I want to clear data for the chrome through the settings, device goes mad, most of the time freeze and its difficult to restart it.
I thought they fixed with august security patch, but no.
Sent from my Nokia 7 plus using Tapatalk
spaha-bih said:
I have similar problem.
When I want to clear data for the chrome through the settings, device goes mad, most of the time freeze and its difficult to restart it.
I thought they fixed with august security patch, but no.
Click to expand...
Click to collapse
Yes, it happens to me as well. Let say Chrome has 200mb cache and if I click on Clear Cache, device freezes.
I used to face this problem quite frequently, but I haven't seen it in quite a while. For this reason, I'm pretty sure it was a software related issue and not a hardware one, as a hardware problem would be unlikely to go away, but a software one could be fixed with updates.
It started to happen on ly device today. I have the august security patch and my model is ta 1055 so i don't think the problem is solved yet
Cleared chrome cache. Device freeze for 15 minutes and rebooted. On Pie dev 4
There are so many seemingly random issues with this phone, I can safely say that I hate it. I never know if it's going to take a call (unresponsive soft button), or if the person on the other end will be able to hear me (mic just randomly stops working at least once a week). Freezes a few times every day. Won't allow push email notifications after (or during) sleep, have to reboot. The list goes on......
Going to turn in my device for repairs. It's taken Nokia long enough to come up with a software solution. On the Nokia forums there are several people who were helped with a touch panel repair.
Sent from my Nokia 7 plus using Tapatalk
Already sent back the device for repairs twice, each time they sent it back with just a reinstall of an older Android version... claiming it would be fixed.
In Europe, there's no Nokia repair, so another party is taking care of the repairs. It seems like they are not really aware of the ongoing bugs/problems of the device, which makes it extremely difficult to get them to actually repair the device properly.
First time they even told me they "replaced defective hardware", when in fact the hardware was not touched at all.
I managed to record the issue with another device, and showed it to the vendor.
Now they're offering me a refund. It looks like this is the best option I can get from them.
Really sad though. I was hoping for them to just fix it. Apart from this problem, it is a really good device. There's not really a good alternative in the same price range.
Sent from my Nokia 7 plus using Tapatalk
Im having trouble unlocking my device, I tried the finger touch to unlock but it did not unlock and the phone is unresponsive even on pressing the power button. I tried to force restart by pressing and holding the powerup button and power nutton simultaneously but still no result. Also I could see a red led light at the lefthand side of speaker on top.
Note: The device was fully charged.
can someone help me with this Issue please

Categories

Resources