How to enable VoLTE on SM-n920c? - Galaxy Note5 Q&A, Help & Troubleshooting

I bought a Note 5 sm-n920c thinking that the non-carrier specific-verison would support VoLTE.
However advanced device info settings reports "VoLTE Provisioned" as off, and it cannot be switched on.
On EE UK, setting to LTE only prevents making phone calls.
Is there a problem with the standard Note 5 here? If so, can VoLTE be enabled with any hacks? Root, flashing, etc.?
There is a thread on VoLTE but it's full of Indian-specific stuff.

Related

N920I enabling VOLTE. [Rooted]

Hi,
I have a Singapore N920I. Im using the phone in INDIA and am not enable to Enable VOLTE. its says 'unsupported by current software version'. Ive tried enabling the 'turn off volte provisioned flag' but doesn't work when tapping on it. My device is rooted. Is there any way to enable VOLTE on my phone.
Android version : 6.0.1
BaseBand: N920IDVU2BPE2
Model : SM-N920I
Thanks
As far as I know, and don't quote me on this. You cannot. The volte service is different from carrier to carrier. For example, I had a Verizon s6 when I switched to T-Mobile. Both networks support volte/advanced calling, however when I tried to activate volte on T-Mobile, it didn't work. The software is looking for the wrong signal. You're best bet is to sell the one you have an buy one compatible with your carrier. Also you could check over on the general note 5 development threads. There is far more support over there for devices that aren't the 920t. Hope this helps.
Your CSC doesn't support the other network. So its like trying to log into a website with a different website account.

EE UK Wifi Calling

Hi folks, I'm having a bit of difficulty or confusion with wifi calling. I'm on EE but my phone is an XEU. There was a wifi calling option that didn't seem to do anything; no icon when enabled and no obvious network connection.
So I switched to the EVR firmware, wiped the phone and set up from scratch. Still got the same wifi calling option, still no icon or network activity with it enabled.
I don't seem to have VoLTE either, I would have thought the EVR CSC would enable that too?
Does anyone have any insight on this?
Thanks.
I have been having weird issues too with a dual SIM version and EE Wi-Fi calling. Inserting a microSD card in second slot can sometimes disable Wi-Fi calling in that I don't even see the option for switching on.
Hopefully future firmware fixes these glitches as I'm really loving this phone after using iPhones for a few years .
Jake
Wifi calling and VoLTE enabled itself after a serendipitous restart today.
Did your wifi calling ever actually work without an EVR CSC or firmware @ajdjackson ?
Edit: Looks like EE had some stuff to set up on my account, problem was at their end. My account says they're setting up roaming and could take up to 24hrs so something has happened to instigate these changes.
Anyway, now I'm really wondering if I need to EVR firmware at all. Samsung's multi CSC system should allow EE's wifi calling but EE would insist that it doesn't. Can anyone chime in?
Yes - strangely mine seems to working OK now even with the sd card in second sim slot. I haven't flashed any firmware at all.
Jake
Right, after a switch back to XEU I can confirm that EE Wifi Calling does work on a non EE phone but VoLTE does not!
So I switched back to EVR and everything's working fine again.
Quite surprising since EE have always insisted that Wifi Calling is exclusive to phones supplied by them, yet I've never read the same about VoLTE.
Hiya,
Just thought I'd share my experiences...
Like you, I'm also on EE and again like you my NOTE 8 is an XEU SIM free model, in my case from CPW. I found the same issue in that the wifi calling option could toggle on and off but the setting didn't seem to do anything; no icon when enabled and no obvious network connection.
I phoned EE on 150 for support but all they could suggest was to reboot my router at home even though I told them I also have a "work's" mobile phone (iPhone 5c) also on EE and that combination does have working wifi calling.
I decided to try a test to determine if the issue was with my Note 8 handset or with my new EE 4G SIM by swapping SIM's between the two phones. The work SIM worked immediately by activating wifi calling in my Note 8. My personal SIM was active in my works iPhone for approx. 2-3 minutes with no signal before a pop-up message appeared asking if I wanted to activate wifi calling. I obviously selected 'Yes' and when I swapped the SIM's back to their original handsets my Note 8 now magically works with wifi calling with the original SIM.
It's almost as if the menu item in the Note 8 for toggling wifi calling on and off doesn't activate the sim card even though the graphic animates to show the function activated.
Anyways, I now have a Note 8 with working wifi calling.
Hope that helps anyone else with similar issues involving EE wifi calling.
*EDIT* Hehe looks like my signature is a little out of date.
S.
Thanks Steve. Do you have VoLTE? I can't get that working without swapping the firmware for the EVR specific one.
UberPishy said:
Thanks Steve. Do you have VoLTE? I can't get that working without swapping the firmware for the EVR specific one.
Click to expand...
Click to collapse
Hmm I don't know. I know that I have 'Mobile Networks' setting 'Network mode' set to 'LTE/3G/2G (auto connect)' as opposed to the other settings of '3G/2G (auto connect)', '3G only' or '2G only' but how can you tell if a voice call is routed over 4G? Does a special icon appear as in the case of wifi calling? Hard for me to say as I have zero signal at home and very poor signal at work so in both cases my Note 8 defaults to wifi calling.
Have you tried calling EE to check if VoLTE is only supported on branded firmware as opposed to generic XEU? I know that in the case of wifi calling their website is very explicit in stating that wifi calling is not only supported on EE branded/sourced handsets but also works on certain generic handsets such as S8 / S8+ & Note 8. Their website on VoLTE or as EE term the service '4G calling' is not so clear...
http://newsroom.ee.co.uk/samsung-ga...d-wifi-calling--available-to-pre-order-on-ee/
http://ee.co.uk/help/phones-and-device/wifi-calling
http://ee.co.uk/help/phones-and-device/4g-calling
This EE Community Forum post seems to lay the blame at Samsung's door as opposed to EE's...
https://community.ee.co.uk/t5/4G-and-mobile-data/VoLTE-on-Samsung-Galaxy-S8/td-p/559521
Reading the thread fully, it seems VoLTE is only available on EVR and not XEU.
S.
Steve.P said:
how can you tell if a voice call is routed over 4G? Does a special icon appear as in the case of wifi calling?
Click to expand...
Click to collapse
Yes, this shows the VoLTE icon which appears whenever I have no wifi or I disable wifi calling.
https://i.imgur.com/cUhNswN.jpg
The discussion on EE you linked is interesting, so they do limit VoLTE to their own supplied phones. I'd recommend switching to an EVR firmware, despite the guy who says there's no advantage for the user, I've found VoLTE very useful, especially in conjunction with Wifi calling. VoLTE/Wifi calls are so much clearer, they can seamlessly switch if you lose the wifi signal and they seem to connect a bit quicker too.
UberPishy said:
Yes, this shows the VoLTE icon which appears whenever I have no wifi or I disable wifi calling.
https://i.imgur.com/cUhNswN.jpg
The discussion on EE you linked is interesting, so they do limit VoLTE to their own supplied phones. I'd recommend switching to an EVR firmware, despite the guy who says there's no advantage for the user, I've found VoLTE very useful, especially in conjunction with Wifi calling. VoLTE/Wifi calls are so much clearer, they can seamlessly switch if you lose the wifi signal and they seem to connect a bit quicker too.
Click to expand...
Click to collapse
Ahh there is a symbol, thanks for sharing the picture. I can confirm that do not get VoLTE and whilst it would be good to have every function that I pay for working the fact that I get zero 4G signal at home and at work where I spend 90% of my time means I'm not realistically going to miss VoLTE as my phone now has a working 'wifi calling' service. I suppose that if EE ever get round to providing coverage in the blackspot that surrounds my home location then I might consider swapping to EVR firmware. I won't hold my breath though because in the 20 years that I have lived at my current address, EE and Orange before them haven't bothered with trying to provide adequate cellular coverage.
I remember going through exactly the same crap with my Samsung Galaxy S2, Orange firmware got an app called signal boost and the vanilla xeu firmware didn't and we had to do a number of things to get the app ported over to XEU. Seems like no matter how much technology advances over the years some issues never change.:silly:
S.

Someone has managed to enable the VoLTE in Italy (specifically with TIM)?

Hi, I recently purchased a Nokia 8 on Amazon (Italy, unlocked, TA-1004 EU6) and I am on the latest build (00WW_4_390). My carrier is TIM.
In the network settings I don't have the enhanced LTE toggle for HD Audio on call. Like someone else, if I search it in the settings, it appears among the results, but refers to the menu without its voice. In the hidden menu (*#*#4636#*#*) provisioning VoLTE is enabled and both data and voice are indicated on the LTE network.
Among the options of my SIM I have enabled the service "TIM Voce 4G" (aka "TIM Voice 4G"). So on my line the VoLTE is enabled and the Nokia 8 fully supports it.
I know that the carrier must also support the specific device, so I ask: someone in Italy managed to activate it? If yes with TIM or other carriers?
I did the initial setup of my Nokia 8 without the SIM for the issue of the alleged block of updates from the carriers (I don't think that things are like that and I explained why in the appropriate topic) and I wouldn't want this to affect the correct configuration of some carrier services.
Hello everyone.
As you know from the post above, I have a problem with enabling VoLTE on my Nokia 8.
Until a few days ago I found myself with a smartphone with full support hardware and software at VoLTE and with the relevant option active on my SIM, but my carrier (TIM) hadn't enabled the Nokia 8 to use this technology on its own network.
Now TIM has enabled the Nokia 3, 5 and 8 at VoLTE, but the option to activate HD calls continues to be inaccessible.
I also tried to subscribe to the beta program, but the situation is the same with both Android 8.0 and Android 8.1 (january security patches on both).
TIM has also reset the network, but they say they have no problem. On my Nokia I also reset the network options, as well as move the sim on the second slot, without success.
Are you aware of any way to force the display of that item? Once I remember that on Nexus 6P it was enough to disable VoLTE provisioning and disconnect from the network, or something similar.
Thank you all and sorry for the double post.

Unlocked variant on t-mobile

I have an Unlocked variant which I purchased directly from Samsung.
I don't happen to see VOLTE settings in my mobile networks setting.
Is this normal? I have seen another user post a screenshot from his/her phone which shows VoLTE setting (Telcel network) which can be turned off or on,but my phone doesnt have that.
I am on Tmobile.
tmobile phones have never displayed any VoLTE icons or notifications. Its carrier dependant on if they show it or not.
Unlocked US S10s has every Tmobile feature except Multiline Digits and probably their crappy RCS service
It's also missing the Tmo Video calling.
i have t mobile and always buy samsung international phones. volte, wifi calling,
video calling, and download booster usually dont work until i change the csc to tmo. i would think the ability to do so will be coming once the phone is rooted and out for a while.
Faizan S said:
I don't happen to see VOLTE settings in my mobile networks setting.
Is this normal? I have seen another user post a screenshot from his/her phone which shows VoLTE setting (Telcel network) which can be turned off or on,but my phone doesnt have that.
I am on Tmobile.
Click to expand...
Click to collapse
1. Normal. The icon is disabled, but the feature isn't.
2. Yes. Testing VoLTE is as simple as placing a call. Phones w/o VoLTE will drop to 3G/2G OR fail if LTE is the only signal avail.
3. VoLTE toggle is missing. I sent feedback to Samsung about this some time ago.

VoLTE and WIFI calling in US

Hi everyone,
Have a global version of X5 Pro.
Trying to make VoLTE and VoWIFI working on T-Mobile in US but no luck.
No toggles in SIM settings and toggles in Phone Info are grayed out.
Any ideas to activate it?
Same with me, I started another thread or two concerning this issue but I believe it has to do with T-Mobile's VoLTE/Wifi-calling provisioning relative to the Find X5 Pro's firmware?
Of course the phone supports VoLTE and WiFi-Calling, so I'm not sure why at least the latter won't work (or at least have a toggle). If you google 'how to enable WiFi calling', most people tell you to set (or re-set) your E911 address because it's a necessary feature of WiFi calling. Ive done this on the T-Mobile website AND with a support rep on the phone, but still no toggle to enable.
I haven't found anything about this outside of XDA so perhaps it's time to submit a ticket directly to Oppo.
Edit: could anyone from the EU/UK chime in on whether they have the toggle options for VoLTE/WiFi-calling? I think we need to identify whether the problem is based on region/carrier rather than the phone.
Pulled from a recent T-Mobile forum post about the same issue (but on multiple different phones):
"In order to enable WiFi calling from an unlocked phone, there appear to be several components which all need to align perfectly. The the phone must have the physical capability, obviously a WiFi antenna. It also seems to rely on VoLTE provisioned and WiFi calling provisioned abilities.
The former carrier must have unlocked the device and its IMEI for use on another carrier.
The current carrier must have enabled WiFi calling, and also configured an E911 address.
"Exactly! The firmware in the Sprint S8 is not compatible with T-Mobile’s WiFi Calling implementation. XDA might offer some work around through flashing or root, but through normal methods, WiFi Calling on such an old device that actually has carrier specific firmware isn’t going to work with a different carrier for those feature implementations. "
dipleg said:
Edit: could anyone from the EU/UK chime in on whether they have the toggle options for VoLTE/WiFi-calling? I think we need to identify whether the problem is based on region/carrier rather than the phone.
Click to expand...
Click to collapse
Vodafone Germany: Custom Firmware with VF branding, but no SIM- or Netlock
VoLTE has no toggle but is activated by default, VoWiFi has a toggle and works.

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