Database Develop

[Q] Sim unlock for XT890?

Hey all,
Is the Razr-I sim unlockable? I'd like to be able to use a sim from a different operator when out of the country, so before I get this phone it would be good to know if this is possible?
Thanks in advance for your feedback.

visor said:
Hey all,
Is the Razr-I sim unlockable? I'd like to be able to use a sim from a different operator when out of the country, so before I get this phone it would be good to know if this is possible?
Thanks in advance for your feedback.
Click to expand...
Click to collapse
If you buy the Retail.GB model I know for this it is already sim-unlocked. NegriElectronics and Expansys have this model.

very interested to know this myself. i can get a t mobile razr i very cheap but need it unlocked to work on three. if anyone finds anyone who can unlock this phone post on here please.

rockmonkey1973 said:
very interested to know this myself. i can get a t mobile razr i very cheap but need it unlocked to work on three. if anyone finds anyone who can unlock this phone post on here please.
Click to expand...
Click to collapse
Apparently cellunlocker.net do it. They have confirmed with me in an email, and it is listed on their site, but I have not tried personally.

Hi, would be great to have a solution for sim unlock :good:

Razr I is indeed unlocable through Motorola Express server but i couldn't find a solution for an hardlocked (too many wrong code tries ) xt890 yet.

Semseddin said:
Razr I is indeed unlocable through Motorola Express server but i couldn't find a solution for an hardlocked (too many wrong code tries ) xt890 yet.
Click to expand...
Click to collapse
Hi i triex few unlocking codes but no luck propably phone is hard locked already any solution so far?? Please help. Is the unlocking bootloader help anything. Maby flashing new software gonna unlock it..... Please advise me. Cheers guys.

Tried flashing roms from different regions, flashed different radio roms but these didn't reset the hardlock issue.

Semseddin said:
Tried flashing roms from different regions, flashed different radio roms but these didn't reset the hardlock issue.
Click to expand...
Click to collapse
mate how the hard lock looks?? Do You still have pop up message asking sim unlocking code??
Did you have the number says how many tries U got left?? Or did you have penalty time after typing wrong code???
I have the second one....probably can't hard lock this one.
what do You think??
Creers

There's no indication of how many code tries have been made or left. You enter the code and it thinks for a second and brings the code entering screen again. Both 8 and 16 digit codes couldn't unlock the device and it is returned for replacement.

What's up?
Hello friends!
I have the same problem with my Razr I
It's simlocked on different operator of mine.
I have 2 codes from cellunlocker.net but no one works

Direct unlock
MrJOX said:
Hello friends!
I have the same problem with my Razr I
It's simlocked on different operator of mine.
I have 2 codes from cellunlocker.net but no one works
Click to expand...
Click to collapse
just dropped mine razr i at unlocking centre. will notify you mate if they can do direct unlock through the box not by the code. some people advertising they can do it. will find out tomorrow

highflights said:
just dropped mine razr i at unlocking centre. will notify you mate if they can do direct unlock through the box not by the code. some people advertising they can do it. will find out tomorrow
Click to expand...
Click to collapse
no one can do direct unlock now. my one is locked too will report if I gonna unlock it.

Was anybody ever able to unlock their RAZR i?

As I couldn't get the answer I needed, I went with the Nexus 4 instead.
Sent from my Nexus 4 using Tapatalk 2

Hi,
I've done it with them and IT'S WORK !!!
I've do it for my razr i and my defy+ ...
http://unlockphonenetwork.com/

I have just received my XT890 (NIP, I unboxed the sealed box myself). When I turn on the phone with an invalid SIM card, I get this message:
PIN is incorrect. Please wait for the penalty timer to expire, and re-enter your PIN.
When I dismiss this screen, I get a message: "Unauthorized SIM Inserted".
I am positive I have not tried any unlock codes, maybe the provider (carrier) is locking them this way so you cannot enter any unlock codes. Is there any solution for this?
It's strange because I get a very different message in spanish...
Regards

woodyby said:
Hi,
I've done it with them and IT'S WORK !!!
I've do it for my razr i and my defy+ ...
unlockphonenetwork.com
Click to expand...
Click to collapse
Hi woodyby, was this your first attempt on your RARZ I? Which code format did you got?
I have tried to unlock my XT890 through different pages (cellunlocker, unlockitnow, shops), got the same code which does not work (neither 8 nor 16 digits). After one attempt the phone keeps writing: 'PIN is incorrect. Please wait the penalty time to expire, then re-enter your PIN.' and can be tryed again in the other day.
How I can know if it is hardlocked already? Would it be a different message or this is the one meaning hardlock?

If Your phone is hard locked the same message appears, the only difference is if you put unlocking code and press ok the same message re-appears without penalty time. If you press dismiss and restart phone you will see wrong code message and penalty time.
You only have 7 attempts.
Sent from my XT890 using xda premium

Good news! I have succeeded too with UnlockPhoneNetwork.com. They a gave a simple 16 digit number instead of the format resembling to this: x000xx00xx 00000000 00000000 xx0x0xx0 from previous pages.
highflights said:
If Your phone is hard locked the same message appears, the only difference is if you put unlocking code and press ok the same message re-appears without penalty time. If you press dismiss and restart phone you will see wrong code message and penalty time.
You only have 7 attempts.
Sent from my XT890 using xda premium
Click to expand...
Click to collapse
Thanks for your answer! My phone was not hard locked yet fortunately. These 7 attempts are quite a few. I was trying one code only once making video evidence about all attempts to surely have the refund if fails (and it did fail as I wrote above)
Thank you guys, job done.

Assistance Needed Please!

Hello my friends i post this alongside actively searching for the solution, other day i bought a desire 510 a11_ul android 4.3 locked and branded to o2 (o2__01), i went on to sim-unlock the device with success and then the bootloader, all i get is emergency calls only, im so far lead to believe it has something to do with the ruu? i just want the thing working on 3uk, i need pointing in the right direction, any help will lessen my headache and wud be greatly appriaciated, Thank you

finch69 said:
Hello my friends i post this alongside actively searching for the solution, other day i bought a desire 510 a11_ul android 4.3 locked and branded to o2 (o2__01), i went on to sim-unlock the device with success and then the bootloader, all i get is emergency calls only, im so far lead to believe it has something to do with the ruu? i just want the thing working on 3uk, i need pointing in the right direction, any help will lessen my headache and wud be greatly appriaciated, Thank you
Click to expand...
Click to collapse
First find out what your carriers settings are, like the APN settings. See if it's gsm cdma.. You can try going in the phones settings and checking them out open the dialing pad and *#*#4636#*#* and look around.

hi, thank you for your response, that menu was the first thing i tried lol, i put an o2 sim in and i got it to show the H symbol next to the signal bars which still had a cross on them, it also auto installed the apn settings other than that, no change

finch69 said:
hi, thank you for your response, that menu was the first thing i tried lol, i put an o2 sim in and i got it to show the H symbol next to the signal bars which still had a cross on them, it also auto installed the apn settings other than that, no change
Click to expand...
Click to collapse
How did you sim unlock?

dip_spit said:
How did you sim unlock?
Click to expand...
Click to collapse
I was wondering that same thing to.

dip_spit said:
How did you sim unlock?
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Click to collapse
I guess he doesn't need us now lol.. You asked him to hard of a question haha.

MrMike2182 said:
I guess he doesn't need us now lol.. You asked him to hard of a question haha.
Click to expand...
Click to collapse
Typical sh!t.

dip_spit said:
Typical sh!t.
Click to expand...
Click to collapse
Yeah probably because he didn't have an answer to that question since he most likely lied lol.

oh did i mention this problem affects my net too, hence latr reply, i still do need your help, i sim unlocked for £6.99 from unlockingonline.com via code emailed to me, i foundf this site thru giff gaff site recommendation

finch69 said:
oh did i mention this problem affects my net too, hence latr reply, i still do need your help, i sim unlocked for £6.99 from unlockingonline.com via code emailed to me, i foundf this site thru giff gaff site recommendation
Click to expand...
Click to collapse
You cannot unlock the SIM card with a code from anywhere online it doesn't work that way because number one the SIM card in these phones is only to allow the phone to get LTE internet speeds number two the MEID is how the phone gets service not just the SIM card cause you can remove the SIM card and the entire phone will still work just without LTE number three you can't insert another carriers SIM card and then have the phone ask you to enter the unlock code because the phone will never ask for that code when you put another SIM in there it will just say invalid SIM card and nothing else and number four, the phone is unlocked via uicc and has to be done on the carriers side not some unlocking websites code....

Wow I had no idea, what do I do from here then? Is Contacting o2 my only option?

finch69 said:
Wow I had no idea, what do I do from here then? Is Contacting o2 my only option?
Click to expand...
Click to collapse
I thought you said you did it already?

I've not contacted o2 yet , I thought my unlock was legit

finch69 said:
Hello my friends i post this alongside actively searching for the solution, other day i bought a desire 510 a11_ul android 4.3 locked and branded to o2 (o2__01), i went on to sim-unlock the device with success and then the bootloader, all i get is emergency calls only, im so far lead to believe it has something to do with the ruu? i just want the thing working on 3uk, i need pointing in the right direction, any help will lessen my headache and wud be greatly appriaciated, Thank you
Click to expand...
Click to collapse
Well you said you sim unlocked it with success in this first post of yours right here and that's why both me and @dip_spit asked how you did that, you didn't say it wasn't legit then.

dip_spit said:
Typical sh!t.
Click to expand...
Click to collapse
Do you think he successfully sim unlocked his phone bro?!

MrMike2182 said:
Do you think he successfully sim unlocked his phone bro?!
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Click to collapse
No. Because many people have gotten the unlock codes and not a single person can find a way for the phone to ask for it. Of course he IS in Europe and their rules are different there so he may have, who knows.

Sorry it takes so long to reply I still have this problem I'm goin to email the site

finch69 said:
Sorry it takes so long to reply I still have this problem I'm goin to email the site
Click to expand...
Click to collapse
And you are expecting the "site" to do what exactly?
Why don't you just take your phone to your carrier and have them program it to use their services?!?!

MrMike2182 said:
And you are expecting the "site" to do what exactly?
Why don't you just take your phone to your carrier and have them program it to use their services?!?!
Click to expand...
Click to collapse
It could be a legitimate unlocking site that he used and expected it to work with his 510 (which they probably don't say that they don't support it), in which case he can probably convince them to refund his money.
Or it could be a scam site, in which case he'll have to do a charge-back or something to get his money back.
Also, he could take it to his current carrier but given the evidence of previous users, they won't unlock and program it for their network because the likelihood of them being able to is slim to none.

dip_spit said:
It could be a legitimate unlocking site that he used and expected it to work with his 510 (which they probably don't say that they don't support it), in which case he can probably convince them to refund his money.
Or it could be a scam site, in which case he'll have to do a charge-back or something to get his money back.
Also, he could take it to his current carrier but given the evidence of previous users, they won't unlock and program it for their network because the likelihood of them being able to is slim to none.
Click to expand...
Click to collapse
It seems like he's screwed then. I unfortunately don't know how or what settings to use to help him with the issue. He did say "should I contact o2?" So I asummed he could contact them I guess.

Note 8 Locked to T-mobile, they're not here to help - options to unlock?

Hey!
I purchased a Note 8 device on Ebay , and its locked to T-Mobile , now, I don't live in the U.S. , so I don't ahve access to the network and I cannot utilize the unlock app.
Do you think - if I root the device and attempt to permanently delete the Unlock App - will I be able to unlock it like a normal person by inserting a sim and submitting an unlock code? :|
What other options would you suggest that doesn't involve talking to T-mobile, since they've made it clear they're not in to help me.

Yeah, I read it it all but if you haven't done so I would call Tmo multiple times and see if you get a different response. Often enough the second person can do what the first told you was impossible, was against policy, etc. That's all I've got, sorry.

No root for Snapdragon devices

not an expert but maybe someone can clarify, would ODIN an unlocked firmware achieve carrier unlock?

SteelPicori said:
not an expert but maybe someone can clarify, would ODIN an unlocked firmware achieve carrier unlock?
Click to expand...
Click to collapse
No, it won't. The device is locked to only work with SIM cards from a certain carrier.

odesskiy said:
No root for Snapdragon devices
Click to expand...
Click to collapse
Really? then what do you call this? https://forum.xda-developers.com/galaxy-note-8/development/root-samfail-galaxy-note8-t3685340

Kalm_Traveler said:
Really? then what do you call this? https://forum.xda-developers.com/galaxy-note-8/development/root-samfail-galaxy-note8-t3685340
Click to expand...
Click to collapse
Well crap, I stand corrected. Missed the news
---------- Post added at 09:55 PM ---------- Previous post was at 09:51 PM ----------
However, it does specifically say that it does not sim unlock the phone

Check ebay for people able to unlocking a phone. It may or may not work. Else try contacting the seller to see if you can return it. And a request, in future please do read the listings correctly to ensure network compatibility

Making an ATT Note 9 (unlocked) work on Verizon Wireless

Hi Guys,
I purchased a used Galaxy Note 9 that has the ATT startup and boot animation. I check the IMEI number and it's good, so I went ahead and unlocked the phone through a paid service. When I insert my Verizon sim card, it says that a "Network Locked" sim card has been inserted.
Do I need to load a different firmware to get this to work? I thought the Note 9 supported both GSM and CDMA with the same hardware, but maybe I'm wrong. I haven't posted in here in a while and if this is in the wrong spot, I apologize.
Thanks in advance!
-Ken

kkohlmann said:
Hi Guys,
I purchased a used Galaxy Note 9 that has the ATT startup and boot animation. I check the IMEI number and it's good, so I went ahead and unlocked the phone through a paid service. When I insert my Verizon sim card, it says that a "Network Locked" sim card has been inserted.
Do I need to load a different firmware to get this to work? I thought the Note 9 supported both GSM and CDMA with the same hardware, but maybe I'm wrong. I haven't posted in here in a while and if this is in the wrong spot, I apologize.
Thanks in advance!
-Ken
Click to expand...
Click to collapse
It's not unlocked

suzook said:
It's not unlocked
Click to expand...
Click to collapse
Indeed.
Sent from my SM-N960U1 using Tapatalk

Limeybastard said:
Indeed.
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
Damn...thank you guys...apparently, the online service said their servers are down and they can't access their database now.
I tried two others so I hope one of them comes up with a successful unlock code. I rechecked the IMEI number and that still comes back good, so I guess it's a waiting game. Thank you for the advice!

kkohlmann said:
Damn...thank you guys...apparently, the online service said their servers are down and they can't access their database now.
I tried two others so I hope one of them comes up with a successful unlock code. I rechecked the IMEI number and that still comes back good, so I guess it's a waiting game. Thank you for the advice!
Click to expand...
Click to collapse
Did u try cellunlocker.net ? I used him in the past .
Sent from my SM-N960U1 using Tapatalk

Limeybastard said:
Did u try cellunlocker.net ? I used him in the past .
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
Thanks man, just signed up for his service...I will let you know how it pans out. Thank again!

So I was able to get a Note 9 phone I purchased used sim / network unlocked. It was previously on ATT and I'd like to use it on Verizon now. Is it possible to do this? It shows my number, but any other sim information says unknown.
I'm guessing I have to load some kind of Verizon tower info (terminology might be wrong). I thought that stuff is in a CSC file or something. Not sure if I need to flash a whole new ROM, but any guidance would be appreciated.

kkohlmann said:
Hi Guys,
I purchased a used Galaxy Note 9 that has the ATT startup and boot animation. I check the IMEI number and it's good, so I went ahead and unlocked the phone through a paid service. When I insert my Verizon sim card, it says that a "Network Locked" sim card has been inserted.
Do I need to load a different firmware to get this to work? I thought the Note 9 supported both GSM and CDMA with the same hardware, but maybe I'm wrong. I haven't posted in here in a while and if this is in the wrong spot, I apologize.
Thanks in advance!
-Ken
Click to expand...
Click to collapse
Once you unlock the phone it will work with Verizon and will configure all the settings as soon as you insert the aim

That's what I thought, but this isn't working. It keeps bringing up the ATT boot animation. I did confirm again that the IMEI is successfully unlocked, but when I login to Verizonwireless on my PC and enter the IMEI it says it's not compatible with Verizon's network.
Is there a database somewhere that has this as a GSM only Note 9. This phone came from an ATT customer...who got the buy one get one free. I sim unlocked it with a third party service.
I'm just wondering if I'm under the false pretense it can handle both GSM and CDMA networks and maybe I'm locked to GSM only...
Any advice is greatly appreciated!

kkohlmann said:
That's what I thought, but this isn't working. It keeps bringing up the ATT boot animation. I did confirm again that the IMEI is successfully unlocked, but when I login to Verizonwireless on my PC and enter the IMEI it says it's not compatible with Verizon's network.
Is there a database somewhere that has this as a GSM only Note 9. This phone came from an ATT customer...who got the buy one get one free. I sim unlocked it with a third party service.
I'm just wondering if I'm under the false pretense it can handle both GSM and CDMA networks and maybe I'm locked to GSM only...
Any advice is greatly appreciated!
Click to expand...
Click to collapse
You need to flash it to Verizon firmware . Unlike the note 8 carrier versions , the note 9 doesn't rebrand to what sim card is installed currently.
Sent from my SM-N960U1 using Tapatalk

Hi I successfully flashed Verizon firmware and it still doesn't work.it still has att splash screen and won't connect to Verizon. Please help

Just to make sure that the phone is actually unlocked try T-mobile Sim see if it works.
And if T-mobile sim works then Try N960U1 (XAA) Firmware which is USA unlocked firmware for Unlocked Samsung Note 9 that works with all carriers. so once you insert Verizon sim, it should reboot and set it up for Verizon network.
I did it with T-Mobile Note 8 and was able to use it on Verizon network. Right now I have a Factory unlocked note 9. N960U1 can't really test it because it works with all carriers out of the box.
greekgod1021 said:
Hi I successfully flashed Verizon firmware and it still doesn't work.it still has att splash screen and won't connect to Verizon. Please help
Click to expand...
Click to collapse

kkohlmann said:
Damn...thank you guys...apparently, the online service said their servers are down and they can't access their database now.
I tried two others so I hope one of them comes up with a successful unlock code. I rechecked the IMEI number and that still comes back good, so I guess it's a waiting game. Thank you for the advice!
Click to expand...
Click to collapse
I just used cellunlocker to unlock my at&t Note 9. Cost me 52$, but none of the free services or the 20$ ones would work. Im using mine on straighttalk with the t-mobile sim.

aarontmartin1994 said:
I just used cellunlocker to unlock my at&t Note 9. Cost me 52$, but none of the free services or the 20$ ones would work. Im using mine on straighttalk with the t-mobile sim.
Click to expand...
Click to collapse
Did you ever got your AT&T note 9 working on verizon?

I haven't had access to any active Verizon sim cards so I could test them. I just got my note 9 512gbyesterday so I'm gonna give it a go. I'm sure it can happen. Where there's a will there's a way. My only issue is paying 53$ for unlocking. I know there are way cheaper services, I just want to be sure its credible

I have an ATT note 9 unlocked the sim, installed Stock SM-N960U1 USA Unlocked Firmware Odin "N960U1UEU1ARH2" and everything is working like a charm with my Verizon sim card.

How do you find this software?
---------- Post added at 07:58 PM ---------- Previous post was at 07:46 PM ----------
xxjrsmith3xx said:
I have an ATT note 9 unlocked the sim, installed Stock SM-N960U1 USA Unlocked Firmware Odin "N960U1UEU1ARH2" and everything is working like a charm with my Verizon sim card.
Click to expand...
Click to collapse
How do I get this software? I’m in the exact same situation. I got the unlock code and it said it was successful but Verizon sim still won’t work.

SamsungNote4lyfe said:
How do you find this software?
---------- Post added at 07:58 PM ---------- Previous post was at 07:46 PM ----------
How do I get this software? I’m in the exact same situation. I got the unlock code and it said it was successful but Verizon sim still won’t work.
Click to expand...
Click to collapse
Start here:
https://www.verizonwireless.com/bring-your-own-device/#checkDevice
I'm not w/VZW,but,I believe if your VZW SIM was activated in another phone,you should be able to drop the SIM Card in (& possibly setting up the APN) & that's it.
However,if you're starting new service w/VZW & the SIM Card hasn't been activated in another phone yet,a call to VZW's customer care is likely in order to get things rollin'.
Again,I'm not w/VZW,just going off memory of what I've read around various sites,so,if your still having issues,contact VZW.
FWIW,it's not the hardware,all US Note 9's are identical on the inside (less storage & RAM options).
Also,some have wrongly stated that flashing firmware will somehow magically SIM Unlock a phone,this is the furthest thing from the truth.

I already had the phone unlocked through a service. I got the code put it in and it said unlock successful. But when you start it up Att logo still shows up and the Verizon Sim does nothing. Other forums say you must upload the unlocked software from the unlocked version of the phone??

SamsungNote4lyfe said:
I already had the phone unlocked through a service. I got the code put it in and it said unlock successful. But when you start it up Att logo still shows up and the Verizon Sim does nothing. Other forums say you must upload the unlocked software from the unlocked version of the phone??
Click to expand...
Click to collapse
There's a few things that could be going on:
1) Even though you checked the IMEI to be clear,that is not a 100% full-proof guarantee of anything,less some proof the phone was paid off in full before you bought it.
Also,the phone might have been reported lost or stolen after you purchased it,but,before you actually took delivery of it (A scam artist coulda sold you the phone).
2) Not knowing which exact unlocking service you purchased,whatever you paid for may not have been what you needed for an actual SIM Unlock.
3) If the phone indeed was/is originally an AT&T Model,I'd guess you'd need to be running that firmware to ensure a proper SIM Unlock,but,don't quote me on that,for now.
I'm guessing you're gonna need to contact AT&T customer care regarding the SIM Status of your phone.................
Once that's resolved/SIM Unlocked,if you want to move to VZW firmware,yes,flash the unlocked (SM-N960U1) firmware 1st,then the VZW firmware afterwards,to ensure full functionality for VVM/Wi-Fi Calling/etc.......
You might be able to somehow get all of that working on unlocked firmware,but,I'm not up on all-things-VZW & the Note 9.
But,1st things 1st,get w/AT&T & see if there's anything going on preventing the phone from being SIM Unlocked before you waste any more money on SIM Unlocking services.
As far as paid services,I've used Masterunlockcode & UnlockBase w/a 100% success rate,there's others out there,some mentioned in this very section/thread..............

SIM Card isn't Supported [Verizon]

Hi all,
I bought a Pixel 4 xl from ebay, but when i tried to put my sim on, i get the error: "Sim Card isn't supported", do i need to sim unlock my phone? how can i do it?

elegalll said:
Hi all,
I bought a Pixel 4 xl from ebay, but when i tried to put my sim on, i get the error: "Sim Card isn't supported", do i need to sim unlock my phone? how can i do it?
Click to expand...
Click to collapse
Sims lock is usually done by the carrier and it is unlocked when it is paid off.

So what can I do in that case?

elegalll said:
So what can I do in that case?
Click to expand...
Click to collapse
Whatever carrier the phone was originally purchased on has a lock on it. If the phone has been paid off with that carrier you should be able to contact them to have it unlocked. If it hasn't been paid off with the original carrier then the original purchaser of the phone needs to have that done.
Most carriers will not unlock the phone unless it's been paid off.

elegalll said:
So what can I do in that case?
Click to expand...
Click to collapse
Open a case with PayPal and eBay and get your money back. It's either a phone that hasn't been paid off yet, or a stolen phone.
Sent from my Pixel 4 XL using Tapatalk

superchilpil said:
Open a case with PayPal and eBay and get your money back. It's either a phone that hasn't been paid off yet, or a stolen phone.
Sent from my Pixel 4 XL using Tapatalk
Click to expand...
Click to collapse
I tried that, but ebay won't let me return it because of "as is " condition of the phone... What can i do? There's no way to unlock it and use it in my country? Dominican Republic.

If the device wasn't paid off then it's fraud and they will make good. There was / is a thread here about selling a device that wasn't paid off in full. Well this is what happens if you do sell or buy one in that state. Maybe you can call the carrier and ask if it's paid off. If it is they will unlock it for you.

bobby janow said:
If the device wasn't paid off then it's fraud and they will make good. There was / is a thread here about selling a device that wasn't paid off in full. Well this is what happens if you do sell or buy one in that state. Maybe you can call the carrier and ask if it's paid off. If it is they will unlock it for you.
Click to expand...
Click to collapse
I've talked to verizon and they said that the phone is in fact unlocked... now i am confused....

elegalll said:
I've talked to verizon and they said that the phone is in fact unlocked... now i am confused....
Click to expand...
Click to collapse
They probably mean carrier unlocked, not bootloader unlocked.

Badger50 said:
They probably mean carrier unlocked, not bootloader unlocked.
Click to expand...
Click to collapse
But we are talking about carrier unlock, the problem is that i can't use my sim card...

elegalll said:
But we are talking about carrier unlock, the problem is that i can't use my sim card...
Click to expand...
Click to collapse
Then you might have to call the carrier in your country to have the device provisioned for their network.

Badger50 said:
Then you might have to call the carrier in your country to have the device provisioned for their network.
Click to expand...
Click to collapse
Ill try that, but i already tried with 3 different networks, two from dominican republic and one from spain.... Same problem....

elegalll said:
But we are talking about carrier unlock, the problem is that i can't use my sim card...
Click to expand...
Click to collapse
Maybe it's your carrier or sim card?

bobby janow said:
Maybe it's your carrier or sim card?
Click to expand...
Click to collapse
as i mentioned before, i already tried with other sims/carriers...
elegalll said:
Ill try that, but i already tried with 3 different networks, two from dominican republic and one from spain.... Same problem....
Click to expand...
Click to collapse

elegalll said:
as i mentioned before, i already tried with other sims/carriers...
Click to expand...
Click to collapse
Didn't see that, sorry. Someone is not being truthful to you. You need to find out who that is.

elegalll said:
I tried that, but ebay won't let me return it because of "as is " condition of the phone... What can i do? There's no way to unlock it and use it in my country? Dominican Republic.
Click to expand...
Click to collapse
Ebay has a 30 day money back guarantee to protect the buyer. I've used this a few times, and they always get me my money back! Unless your past the 30 days, then you can file a paypal claim.

I have the same issue. It's a Google issue from what I hear. I got my unlocked new pixel 4 right from Google. Put in my ATT sim and it said "sim isn't supported, contact xfinity". Hahaha..
so I contact them and they send me a new phone. Same thing. This is a very new issue and I finally found someone asked the same question on Google assistance and it was said it was a google issue and they are trying to fix it.
What a crock... I can't believe Google's own phones don't work as they should.
Rest assured, its most likely not a stolen phone, or unpaid. It's a Google problem.
https://support.google.com/pixelphone/thread/23287873?hl=en

legbuh said:
I have the same issue. It's a Google issue from what I hear. I got my unlocked new pixel 4 right from Google. Put in my ATT sim and it said "sim isn't supported, contact xfinity". Hahaha..
so I contact them and they send me a new phone. Same thing. This is a very new issue and I finally found someone asked the same question on Google assistance and it was said it was a google issue and they are trying to fix it.
What a crock... I can't believe Google's own phones don't work as they should.
Rest assured, its most likely not a stolen phone, or unpaid. It's a Google problem.
https://support.google.com/pixelphone/thread/23287873?hl=en
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Are you kidding? Ok, rereading I see what you are saying. But they must have given you a reason as to why your sim doesn't work. Where are you located?

I didn't say Google sent me a stolen phone. Re-read the post and the link. It appears to be a Google software issue.
Have you personally experienced the problem? I have, as have others in the link I posted and the OP.

legbuh said:
I didn't say Google sent me a stolen phone. Re-read the post and the link. It appears to be a Google software issue.
Have you personally experienced the problem? I have, as have others in the link I posted and the OP.
Click to expand...
Click to collapse
Post edited above. This is not a Google problem, imo. Where did you buy the device and which version. Perhaps you bought a Verizon model like some of the posters in the thread you linked to? This is not a known issue so you folks are doing something wrong whether it's buying the wrong device or your carrier doesn't support the phone. But it's really up to you at this point to figure out where you have gone awry.