huawei p20 pro exchange email problem - Huawei P20 Pro Questions & Answers

hi all
i have just bought a p20 pro to use for work mainly for emails etc
i have to use the exchange email to link upp to our servers, i have to have a company signature, i have done this on all my phones with no issues.
on the p20 pro using exchange i cant add details or logos for my signature, just text and only a few lines. i could do this with samsung and iphones before, just not on the p20 pro. i take it the exchange is the same programme as available to huawei or samsung ?
ive tried adding an image of my signature but it wont accept it to paste it into the sig box.
anyone had this or got a work around?
thanks

Scaffers said:
hi all
i have just bought a p20 pro to use for work mainly for emails etc
i have to use the exchange email to link upp to our servers, i have to have a company signature, i have done this on all my phones with no issues.
on the p20 pro using exchange i cant add details or logos for my signature, just text and only a few lines. i could do this with samsung and iphones before, just not on the p20 pro. i take it the exchange is the same programme as available to huawei or samsung ?
ive tried adding an image of my signature but it wont accept it to paste it into the sig box.
anyone had this or got a work around?
thanks
Click to expand...
Click to collapse
I use the 'nine' app for my company's exchange email server. All is working fine there with the signature.

Related

reccommend an e-mail client/app (free)

Hi.
I've just got my magic from vodafone and it is my first smartphone.
I currently use windows live mail to access all my e-mail accounts (hotmail, gmail, yahoo) on my computer and i'd like something similar on my phone. Can anyone reccomend an app for this purpose which is free? I'm not too keen on the email app already installed on the phone and i was hoping for an alternative.
many thanks

[Q] IMAP Email not downloading

Hello, I do hope this is in the right place, if not apologies for that, please move it to the appropriate place.
I just received my Note yesterday, and one of the first things I did was to set up my emails. Gmail on email seems to work fine, however I have 2 emails from Godaddy for business. The 2 Godaddy emails load up the folders, however emails do not load. I am able to send emails, but not receive! (all set up as IMAP)
Currently I have set up K9 mail, and this is pretty good, but I would like to get all my mail together in the stock mail app.
I would appreciate if someone has seen this, I couldn't anyone matching my situation.
mofazal said:
Hello, I do hope this is in the right place, if not apologies for that, please move it to the appropriate place.
I just received my Note yesterday, and one of the first things I did was to set up my emails. Gmail on email seems to work fine, however I have 2 emails from Godaddy for business. The 2 Godaddy emails load up the folders, however emails do not load. I am able to send emails, but not receive! (all set up as IMAP)
Currently I have set up K9 mail, and this is pretty good, but I would like to get all my mail together in the stock mail app.
I would appreciate if someone has seen this, I couldn't anyone matching my situation.
Click to expand...
Click to collapse
Which service provider are you using? I know AT&T requires and Enterprise Data Package to access corporate email and such. Have you tried syncing while on WiFi to see if is is service related??
Hi, Im actually in the UK, using T-mobile, We purchased our private domains from Godaddy. I used the emails on the same network using HTC Desire HD, and I had no problems. As far as I can tell it seems like a software issue? or maybe Godaddy is incompatible with Samsung galaxy devices?
I did try using Wifi mode only, but no difference. Thanks for your reply
Hi just wondering I'm facing the same issue that some corporate exchange emails are having?
Sent from my GT-N7000 using Tapatalk
I'm just wondering if it's possible for someone to provide me the email app apk? I to perhaps reinstall,
I spoke to godaddy customer services but they were unable to help, suggesting it could be my phone, or samsung servers.
Please help
Exact Same Problem
I have exact same issue. Bought a samsung galaxy note and everything else seems fine, except for my godaddy accounts .
Any solution on your side?
I've tried setting up forwarding for my godaddy email acc to my gmail account, but I faced another problem which is whenever I sent out email from my samsung note, it seems to end up having duplicate emails in my sent folder. Only happens for godaddy account
This is driving me crazy
Hey I guess Im glad its not just my phone, I got no responses here. Godaddy werent much help either. So I did some digging and it seems like an issue with godaddy imap emails with samsung servers. Pop3 works but seriously outdated!
Apparently people using Galaxy s2 are facing the same issue. Which suggests a samsung side issue? Who knows
Im using K9 for the time being, which isn't too bad but would be nice to use stock app.
Keep me posted if u do come to a solution.
Sent from my GT-N7000
Well I guess either I need to spend money changing company hosting my email or live with it for the time being (sucks as I have signed up for 10 years!) .
Will surely update you once there's a solution.
So, this morning, i just opened the stock email, and it started to download my godaddy email messages! Looks like someone decided to look into this issue and fixed it!
Anyway give it a try, good luck! :thumbup:
Sent from my GT-N7000 using Tapatalk
Thanks! Tried it and it worked!
Happy New Year!
Im still having this issue but with outlook live accounts.
i wonder if what godaddy have done can be repeated by microsoft!
Godday imap doesn't work with stock email app
Same problem here:
I can see all my go daddy email folders but no messages ever load.
I have tried every setting and configuration possible but no dice.
Is anyone else still having this issue?
Mine seems to working ok,I hope this issue hasn't resurfaced.
Are you using the latest firmware? You may just need to update
I have 2.3.6
I hope its fixed in a future update.

[Q] How to sync note 3 with outlook 2010?

The Kies 3 don't have the option for sync with outlook. Anyone know how to sync note 3 with outlook? Please help. Thanks.
I have a case open with Samsung support in the UK about this.
They advise the Sync Tab in Kies 3 is missing, and that their software engineers are working on it, and that it will be installed in the future.
However support people generally know less than customers so I will believe it when I see it.
Meanwhile if anyone spots an updated version of Kies 3 internationally with this attached please advise.
The Note 3 doesn't work with Kies 2 which is annoying and asks for Kies 3, which I found on the Samsung UK website.
luckydragon said:
The Kies 3 don't have the option for sync with outlook. Anyone know how to sync note 3 with outlook? Please help. Thanks.
Click to expand...
Click to collapse
@ fonejacker - I'm with you on this mate....
So on top of the fact business users/travelers can no longer go outside their designated area...in my case Europe...and use a USA sim for example due to territory blocking...we cannot do a sync with Outlook using Kies 3....after just parting with £600 GBP for this phone its seems a bit much!
However as I have upgraded from a Note 1....the tech is awesome on Note 3 by comparison....I feel forced to accept these missing elements...
A statement from Samsung saying that 'not a lot people use this feature' is because those that used Outlook sync never complained it was missing!! lol
peace
Dok
Here ya go. This should do the trick.
http://androidforums.com/android-ap...id-without-3rd-party-app-exchange-server.html
same goes for S4
I was just offered an upgrade for my S4 to Android 4.3. I upgraded. When I tried to sync my calendar, I was told I needed to upgrade to Kies 3. I did and now I also cannot sync. I'm very disappointed in Samsung for this. I hope they fix it soon.
Update: I also cannot back up my phone. Backup does not back up in the order shown in the backup items list. I am able to get through Contacts, S Memos, S Planner, Videos, Music and Photos. Miscellaneous content files fails and Call log hangs forever. I tried disabling those last two and then it hung on something else instead.
Same issue with my S4
no help from Samsung customer service
I just called Samsung customer service in Singapore. They apologized a dozen times but have no information about when the "improvement" to Kies 3 will be ready so we can sync and backup again.
Any new updates on this? Not being able to sync the Note 3 with Outlook is a huge inconvenience.
Mine syncs with all of my exchange accounts.
CodeNameRedNeck said:
Mine syncs with all of my exchange accounts.
Click to expand...
Click to collapse
The problem is people using outlook not aways (I believe mostly not) upload their address book onto outlook.com because of security and privacy issues.
Johnny
KIES 3 synchro with contacts/calendar Outlook
Have big issue with the above. No alternative to get any synchro with contacts and calendar from Outlook as before. Does anybody knows when Samsung/Kies will have the alternative done with Kies 3 ?. If any other solution, please let me know.
Best regards
Pierre
[email protected] said:
Have big issue with the above. No alternative to get any synchro with contacts and calendar from Outlook as before. Does anybody knows when Samsung/Kies will have the alternative done with Kies 3 ?. If any other solution, please let me know.
Best regards
Pierre
Click to expand...
Click to collapse
Same for my Note-2 just upgraded to 4.3, I was requested to upgrade to version 3 and now have no Outlook synch...
how can somebody expect that in a professional word nobody uses Outlook and does not keep its Schedule and Contacts always in synch ?
KIES 3 synchro with contacts/calendar Outlook
bazbsg said:
I just called Samsung customer service in Singapore. They apologized a dozen times but have no information about when the "improvement" to Kies 3 will be ready so we can sync and backup again.
Click to expand...
Click to collapse
Any news from your side because this becomes very stupid to not have the possibility to synchronize anymore. I believed we were in the 21st, century ???
Pierre
Outlook problem
I have just upgraded my phone to 4.3 and Kies 3.0, and have just found out that I can no longer sync my phone with Outlook. I cant believe that Samsung could sell a premium product which is designed both for personal and business use without this important function. Has anyone found a solution, or this phone now redundant as a business tool?

Problem with stock E-mail application

Hi, I've recently changed my P8 to P10. On P8 I've used two IMAP accounts in stock e-mail application, version 3.1.0.27. Now I have configured this same accounts on P10 (version 3.1.0.28) and any of sent message isn't written to IMAP folder (i've created SENT, sent, Sent, Sent items, still no luck). After sending a message, and changing folder to "Sent" on phone, I can see this message, but only till refresh view. After refresh (sync) this message is gone. I've tried also to add custom prefix (Inbox), but still no luck. Several wipes also didn't give me results.
This E-mail app works on a P8 like a charm.
Thanks in advance for any suggestions, can't wait to delete Outlook app
Model: Huawei P10 VTR-L29
EMUI 5.1
Android 7.0 (VTR-L29C432B151)
Hi,
I have the same problem. I've try everything, still not working.
I've sent an email to Huawei Romania and they said to use Gmail app instead of native client. I don't like Gmail app, and i don't want to use it.
It seems that we can do nothing until next update. Hope they will fix it.
Problem with stock E-mail application on Huawei Ascend XT-2
I have the same problem with Huawei Ascend XT-2. Has anyone tried a different email client other than Google G-Mail?
I used the default email app with my IMAP service, but had a number of issues (not supporting IDLE for one.. ) so I searched for a solution and bought AquaMail in the end.
For IMAP this client is like a dream come true, supports everything and is highly customisable. But having push notifications again and notifications which disappear when I open my mail for instance on the computer, is exactly what I was searching for.
Also, when I send stuff on my phone, it's also stored in the the sent folder on the IMAP server. You can try the client for free by the way, it's in the playstore.
Indeed. I just today bought it and now I'm testing everything and looking up problems You guys have. This is a stupid one from Huawei. How responsive is Huawei support in theyr official support forum? It is worth My time to post something there?
It's weird. I'm using native email app (ver. 3.1.0.28) and only problem i have, is when open the app, and delete emails without reading, (spam) they're back after a while. It's annoying. But emails appears in folder default "received". I have two acounts, gmail, and other, and have no problem.
Wysłane z mojego VTR-L29 przy użyciu Tapatalka
Lets hope that EMUI 8 mail app will be better. If not I will write to support what is going on. I hope someone will do it too as they can ignore only one people complaining.

P20 Pro problems with Exchange Sync?

Hey guys, checking in to see if anyone else is experiencing the same problems/has found a solution to it.
So I have an Exchange Account supplied by my University, which automatically syncs all my lectures into my calendar, along with the E-Mails from my .edu adress.
It has been working flawlessly on my OnePlus 3 and I just switched to the P20 Pro yesterday. However, I tried setting up my exchange account as 'exchange' as well as 'Microsoft exchange', and the sync goes through (so it's able to login on the servers), and I also receive the E-Mails, but no lectures appear in my calendar?
I've tried deleting the data from my calendar app and re-syncing it, to no success. Deleting and re-adding the exchange accounts is not helping either.
Anyone here have a clue?
Much appreciated!
Jan
Did you enable this calendar account in the calendar app settings? Sometimes, syncing takes a while especially when "all events" is enabled.
I've had similar issues with my Mate 10, and didn't get my Exchange account to work reliable. Finally sold it. Otherwise, you have to buy a phone with known working software. On LG G6 and HTC U11 I had no issues with Exchange, from start.
Would be nice to receive some feedback, if I should send back the P20 Pro without opening the package, or to keep it.
The same thing with my p20 pro
I use outlook for all my emails, can you not use this and see if same issue?
Hello, sorry for bumping an old thread.
I encounter this issue where the mail will sync but not the calendar, this is on my p30 pro but I suspect it will be similar to mate 20 and p20 and similar phones.
My solution was to go into Settings ->Apps->Apps-> Gmail -> permissions. Then Add permission for gmail to access the calendar. After this I went into the account settings to force a sync and it worked.
I hope this is helpful for someone.
Cheers!

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