Moto g5s plus network issue on oreo update. - Moto G5S Plus Questions & Answers

Hello everyone,
Yesterday I flashed my moto g5s plus with flashable android oreo update. Later I found out that the network drops frequently. So I tried to downgrade to Nougat 7.1 and was successful doing so. Then I was amazed to get the official OTA of oreo 8.1 but due to unlocked bootloader I couldnt install that as it eventually gave me an error. So I tried to relock bootloader but failed to do so due to the clear warning of bootloader downgrade(that was because I updated to oreo and downgraded to Nougat). Later I tried locking the bootloader using the oreo files i.e. the extracted files from oreo firmware, althought I was on Nougat but was successful. But the network started to drop frequently and was unable to use the network services. So I rushed to moto service centre where I was first said there could be a problem with the motherboard lol. But I told them to just flash the firmware as I thought it was a s/w issue. The firmware flashing resolved the problem of network droping but the new issue arrised, which was, when I place a call the receiver gets the call but cannot hear anything same goes to my device. Even i couldnt hear anything. The service centre advices to replace an IC, which they say is damaged and he added that my device is showing "fake network".
Can anyone please help me with this?
Thank you!

Give the phone to SC and ask them to do the necessary things as they suggested.

Related

P20 Pro Does not Update from CLT-L04 8.1.0.107(C792) to ...109

My new P20 Pro (Canadian Telus) is having issues updating to CLT-L04 8.1.0.109(C792) from CLT-L04 8.1.0.107(C792).
The Problem is that the device simply will not update no matter the method.
My device is unrooted at this point.
What Happens.
When going through each of the scenarios,
1) The firmware is downloaded,
2) The phone then boots into firmware installation mode,
3) Firmware supposedly is updated
4) Phone Boots
5) Upon checking in phone status the phone is still on CLT-L04 8.1.0.107(C792)
Methods I have Used to Update
A) OTA Update (result: not updated)
B) Factory reset the device and then trying to OTA Update. (result: not updated)
C) Update via HiSuite (result: not updated)
At this point, I am unsure why this is happening and how I can update to the new firmware.
Any advice or guidance is greatly appreciated!
Did you factory reset? After the last attempt? Is your bootloader unlocked? Have you tried eRevovery?
I have the same issue: new P20 Pro from Koodo (single SIM version), out of the box it prompted me to update, after I did this, I had for example a corrupted Settings app (name was a mix of letters and numbers and same name corruption with Chinese characters within). After this happened I did a factory reset, was back on 107 and was prompted to update again in the morning, which I did. Same outcome as above, after apparently successful installation and restart, I was still on 107 ...
Just got off a chat with Huawei Canada and apparently technicians are aware of the issue and are working on a hot fix that should resolve the update issue.
ccwestcliff said:
I have the same issue: new P20 Pro from Koodo (single SIM version), out of the box it prompted me to update, after I did this, I had for example a corrupted Settings app (name was a mix of letters and numbers and same name corruption with Chinese characters within). After this happened I did a factory reset, was back on 107 and was prompted to update again in the morning, which I did. Same outcome as above, after apparently successful installation and restart, I was still on 107 ...
Click to expand...
Click to collapse
You issues are very similar to mine.
I also had a corrupted settings app as well (mix of letters and numbers with Chinese characters)
Still no fix for the 107 to 109 update to report on.
So I had a chat session with a rep on Huawei Canada's site, he mentioned that my phone was 'Not Ready' for the update and hence why it was not updating.
I opted into an email notification through the rep for when the update becomes available.
I would recommend anyone else with this issue to bring it up to Huawei Canada and opt into a notification when the issue is resolved.
aglbz said:
So I had a chat session with a rep on Huawei Canada's site, he mentioned that my phone was 'Not Ready' for the update and hence why it was not updating.
I opted into an email notification through the rep for when the update becomes available.
I would recommend anyone else with this issue to bring it up to Huawei Canada and opt into a notification when the issue is resolved.
Click to expand...
Click to collapse
Well, given the corrupted Settings app that I (and seemingly others) had, I would say that "not ready" is rep speak for "we screwed up, please wait until we fix it" ...
Was delighted to see that CLT-L04 8.1.0.111(C792) showed up as update on my phone this morning and I hit the install button right away. Sadly (and really really annoyingly) the behaviour is the same as with the 109 update: the update seems to work but after restart the Settings app is corrupted and system shows still to be on 107. Immediately after the restart I was told to update to 111 which I tried once more, only to got a "Update couldn't be installed" fail message.
I then downloaded 111 again, wiped the cache partition and tried another installation. This time, the installation happened a lot faster (given the amount of update data, unrealistically fast) and I got the Update success message again. However, upon restart, I was still on 107 - this is pathetic!
Just to add to this story, I had to send my phone in for repair and apparently (according to repair report) the mainboard was replaced?! I am on .111 now and sincerely hope that future updates will perform as intended ...
ccwestcliff said:
Just to add to this story, I had to send my phone in for repair and apparently (according to repair report) the mainboard was replaced?! I am on .111 now and sincerely hope that future updates will perform as intended ...
Click to expand...
Click to collapse
Why u had to send it to repair?? is it because of the 'Update' not really updating issue? If you got any further solution for this,please let me know. I am also having the same problem.
Has anyone had any success with updates yet? I am still stuck on 107 and it say 114 is ready but always goes back to 107. No updates have installed, had the Telus p20 pro since July .
I haven't had any success yet. This is my last phone from them

Huawei p9 EVA-L19C185B397 update problem.

Hi. Im Huawei p9 user. I got this as gift. Its from South Africa (according to Huawei customer care). My phone build number EVA-L19C185B397. problem I'm facing is: i cant update further though ive an official update of B401 pop up in my phone updater.
Each time i try to update, it fails at 5% (update downloads, phone restart, update screen appears). I tried dload method, but same result.
Note: i tried to root once. unlocked bootloader, tried to install TWRP. But unable boot into TWRP. After that this problem started. Then i relocked bootloader. as a result lost camera app & other functionalities in setting. but problem continued. Plz help somebody.................
there are zillions of threads on how to install stock rom...
i can see u know ur way around bootloaders and recoveries so restoring ur firmware shouldnt be a problem
https://forum.xda-developers.com/p9/help/how-to-revert-to-stock-rom-t3407132/amp/

Stuck at 8.1 August 1 security update.

Hi. I have a nokia 7 plus TA-1046 build 00WW_2_22M
The problem is that i have this phone for last year and i am stuck at 8.1 August 1 Security update. I check regularly for updates but besides one security update nothing. I am from Romania dunno if that matters. On every forum i saw people on pie and i am stuck onto oreo. Is there any connection with my network provider or ota is from nokia. I got an android one for the fuss of being up to date. And i am behind so many other phones on updates. I did nothing on the phone downgrade upgrade kernel ROMs. Its clean. I also tries some variants that support from nokia gave me. Like remove sim and conect to wifi and try. Go into safe mode and try from there to. Clean catch from carrier service and remove sim and go and check. None work. Any ideas for a proper non warranty removed method to get an update?
Yes, just download the update and flash it yourself. It isn't very hard and the effect is the exact same as an OTA update so it doesn't void your warranty.
Better stay in oreo cause this latest pie
updates bricked my wifi and sd card
8i advice you to keep the phone with oreo.
ntzntz said:
Hi. I have a nokia 7 plus TA-1046 build 00WW_2_22M
The problem is that i have this phone for last year and i am stuck at 8.1 August 1 Security update. I check regularly for updates but besides one security update nothing. I am from Romania dunno if that matters. On every forum i saw people on pie and i am stuck onto oreo. Is there any connection with my network provider or ota is from nokia. I got an android one for the fuss of being up to date. And i am behind so many other phones on updates. I did nothing on the phone downgrade upgrade kernel ROMs. Its clean. I also tries some variants that support from nokia gave me. Like remove sim and conect to wifi and try. Go into safe mode and try from there to. Clean catch from carrier service and remove sim and go and check. None work. Any ideas for a proper non warranty removed method to get an update?
Click to expand...
Click to collapse
Buna seara / hello,
I think you should manually update. Follow this
https://forum.xda-developers.com/nokia-7-plus/development/ota-nokia-7-plus-ota-links-t3818774/page99
I have a TA-1046 dual SIM, international version (yours is probably the same).
I was stuck first on Oreo 8.0 in April and I had to manually update to 8.1. After that I got OTAs without any problems until the Pie update.
In September I had to manually update to Pie, but since then I got every OTA.
Everything works fine, no issues with WIFI. I do not use an SD card. Pie is better than Oreo and you need the latest security patches.
Mult succes.
It's interesting that some people don't have any issues with last updates but quite a lot of people have the same issues i have,today i tested my friend's phone and has the same firmware like i do but yet no issues for him
Btw: before you upgrade, august is last version can be unlocked

unable to install January security path update

I updated my moto x4 from Oreo to pie using flash using boot loader. my boot loader is still locked and software status is official too. It still is unable to update to January security update. Please help !!
yes I have also facing same issue... i have also try by safe mode but shows something not right .... reconnecting to server... might be Moto update Services try to connect moto server which has not able to connect due some issue in server... hope so this is issue...
you can connect to moto support team let me know what they are say for this issue.
They told to reset and try again.. to do that I got to backup my data which LL take time.. so on hold as of now
Yup, same here. I got the Android 1 Google Fi model (Bootloader unlocked, unrooted). I'll try again in a week and see if it resolves itself.
And another ~ bought 2, mine showed the update 3 days before my wife's but won't start (download and install now, via wifi only and it reverts back to the settings screen). She got the notification last night and it took first try. First time I've had this issue in the 4 months I've had the phone, just glad I'm not alone here....
Since you're official/fully stock, there's not really any alternatives besides factory reset or await for full image is available to manually flash via fastboot method. You do not need to unlock long as you stick with motorola firmwares. Links in FAQs thread.
Nothing new here? Mine keeps nagging me to do the update, start it and it shows getting to 17% on step 3 of 6, then just kicks me back out to the setting screen.
This is my first android phone (from a flip), couldn't get lineageos to work with my provider (RedPocket) and have neutered as much of the google crap as possible. Right on down to disabling all permissions for Play Store. Could that be part of my issue?
It has been nagging me since last few weeks, no solution apparently
New Update:
Could actually able to fix the issue by installing a vpn and set it as a USA based server.
My phone was bought in US and I was using it elsewhere. After using an USA based IP it downloaded the update and voila.

Please help me restore my P9

Hi all
I picked up a second hand Huawei P9, (EVA-L19) my intention was to unlock the bootloader & flash a custom version of Android 9 or 10 on it.
I unlocked the bootloader via the DC method, and loaded TWRP, and wiped the previous firmware...
Only during the process, I realised I needed to update the phone to the latest stock version of Nougat first, and then upgrade it to Oreo, and then load the custom firmware... I have struggled to find stock software that works. I have used TWRP, the multi tool, and other programs such as firmware extractor, the HUR updater and I just cannot find anything 100% working. On top of that, there seems to be a problem with the battery, not sure if it is firmware related, or I need to get a new battery. The phone stays on for 2 minutes before the battery dies.
I have managed with the HUR updater & huawei-firmware.com to get a version of Nougat installed, it seems to boot, but the keyboard doesn't work, and any attempt to reset it gives me the explanation mark in the recovery menu.
The phone is a South African version of the L19.
My intention would be to get the phone back to working version of stock, then follow the correct proceedures, and update to Oreo, and then custom again. If the battery still gives issues, I will replace it.
Please help, running out of patience.
Thanks

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