Editing csc to enable volte - Samsung Galaxy Note 8 Questions and Answers

I have SM-N950F/DS and rooted. I have installed custom rom and change csc using csc installer to somehow enable volte but still doesn't work, I searched everywhere and saw some post that adding some lines in cscfeatures.xml and still volte doesn't work, my carrier supports volte. I'm on NTT Docomo. any help???
can anyone please help me how to flash patched csc from DCM???

When I bought my note 8, unlocked, but carrier branded, it coul not work with volte out of the box, I took it to the carrier, and they enabled the service in their system, gave me a newer sim for free, and that was it, VoLTE working, maybe you need to do something like this

winol said:
When I bought my note 8, unlocked, but carrier branded, it coul not work with volte out of the box, I took it to the carrier, and they enabled the service in their system, gave me a newer sim for free, and that was it, VoLTE working, maybe you need to do something like this
Click to expand...
Click to collapse
I don't know if they would do that thing, their version of galaxy note 8 is completely different, just by their model number(SC-01K), everything is different, and I don't even know if they know these things, they barely know a thing about their products, I wouldn't let them take my phone and take it to their own repair center and tell me that, "oh it's not possible cause your phone is different and it is not purchased from us" or worst is, they would change my phone to the carrier compatible ones, which I hate, cause Japanese samsung phones really really sucks.

Well, I understand your concerns, but they did not took my device, they just checked the imei, asked me for the sales receipt and handed it back to me, and all the process was made in their system, the last part being when they gave me the new sim, which I installed right there to check for VoLTE, well, that was my experience in enabling VoLTE

winol said:
Well, I understand your concerns, but they did not took my device, they just checked the imei, asked me for the sales receipt and handed it back to me, and all the process was made in their system, the last part being when they gave me the new sim, which I installed right there to check for VoLTE, well, that was my experience in enabling VoLTE
Click to expand...
Click to collapse
Well, maybe I could give it a try

Related

Enable Volte and VOWIFI on unlocked note 8

Hi,
I've an Galaxy Note 8 (canadian, SM-N950W), buyed directly from samsung, so it's factory unlock and not in any carrier database.
My carrier offer Volte and Vowifi on S7, S7 Edge, and iPhone. I've an Volte capable sim card, and the volte component is activated in my account whit my carrier (i've an S7 edge in my carrier database).
Now, i want to get it to work whit my note 8. I've done many search on the web, and found nothing that work. I've try to get a shortcut for the ims settings, but it said "not found any csc feature", and the apps won't open.
After that, i've thinked about many other alternative, but i'm not sure if it will work, that the reason i'm asking before doing anything wrong and brick my phone. I know all the samsung carrier-specific function is on the CSC. I can just root and edit the config file, but i don't want to void my warranty, and get limited to 80% of charge.
So, another thing i'm thinking, is to flash the s7 edge CSC on my note 8, that already have the volte function enabled on it. Will it work, because it's not the same model?
I've tried too opening my firmware (downloaded from the web for my carrier), extract it, but when it's time to access the csc img.ext4 file, i get a "corrupted archive" from winrar, that let me doing anything.
Any ideas? Thank!
dardares said:
Hi,
I've an Galaxy Note 8 (canadian, SM-N950W), buyed directly from samsung, so it's factory unlock and not in any carrier database.
My carrier offer Volte and Vowifi on S7, S7 Edge, and iPhone. I've an Volte capable sim card, and the volte component is activated in my account whit my carrier (i've an S7 edge in my carrier database).
Now, i want to get it to work whit my note 8. I've done many search on the web, and found nothing that work. I've try to get a shortcut for the ims settings, but it said "not found any csc feature", and the apps won't open.
After that, i've thinked about many other alternative, but i'm not sure if it will work, that the reason i'm asking before doing anything wrong and brick my phone. I know all the samsung carrier-specific function is on the CSC. I can just root and edit the config file, but i don't want to void my warranty, and get limited to 80% of charge.
So, another thing i'm thinking, is to flash the s7 edge CSC on my note 8, that already have the volte function enabled on it. Will it work, because it's not the same model?
I've tried too opening my firmware (downloaded from the web for my carrier), extract it, but when it's time to access the csc img.ext4 file, i get a "corrupted archive" from winrar, that let me doing anything.
Any ideas? Thank!
Click to expand...
Click to collapse
My logic says, surely the easiest way would be to
flash your carriers Note 8 stock Rom with Odin
If this is possible. This way you most likely to keep
everything official. (Knox etc)
I was in a similar situation.
In my case i had a branded Note 8 and
unintentionally flashed unbranded Samsung firmware.
I did not also have volte and wifi calling etc.
No shortcuts work
So i flash my correct branded carrier firmware
All was working again.
I have no carrier branded bloat, as i uninstalled
them.
This for me was the easiest option
Good luck.
Thank for replying willcor
In your case, can you access the ims settings shortcut? And then, enable Volte and get it to work?
Are you rooted? And does the note 8 is officialy supported by your carrier?
FInaly, can i just flash the csc whit odin so i will keep my file, or i need to flash the complete rom, and loosing my data?
Thank!
dardares said:
Thank for replying willcor
In your case, can you access the ims settings shortcut? And then, enable Volte and get it to work?
Are you rooted? And does the note 8 is officialy supported by your carrier?
FInaly, can i just flash the csc whit odin so i will keep my file, or i need to flash the complete rom, and loosing my data?
Thank!
Click to expand...
Click to collapse
Firstly, i am not rooted. Stock branded carrier firmware.
As i already had my sim enabled for volte, wifi calling
etc with carrier i re flashed the carrier firmware
Volte appeared "automatic" after flashing. (Short while later ) For me the easiest way.
It was unintentionally that i had flash unbranded
Samsung firmware.
I was originally on branded firmware.
(Vodacom /Vodafone.)
I soft bricked my device while
beta testing.
When i was on this unbranded Samsung firmware
i noticed that there was no volte, wifi calling
and no stock Hiya spam software. etc.
I used QuickShortcutMaker to try and enable
shortcut to wifi calling. No luck.
I'm only suggesting you check this option out
... if possible, then surely it the best way to go.?
Further just flashing to change CSC gave me all sorts of
issues.
I landed up having XEF (France) and my device showing 32 gig storage.! Instead of 64 gig.
then flashing again i landed up on XFE (SAMSUNG)
Sorted storage out to 64 gig.
Then again i Flashed carrier firmware
4 x files ( did not flash home CSC but the other CSC
which resetted device and all is well and knox 0 x0
Bottom line is that
all my previous devices are rooted. So i knew what i was doing.
When i soft bricked my device etc.
so i did not panic.
So i suggest make sure or
look for a relevant video etc on YouTube
if not sure
Yes you are going to lose your data. So do a backup.
Flashing the "home CSC" basically is a dirty
flash.. You don't loose anything.
Which i think is not going to help you.?
Good luck.
Hi,
I've flashed the firmware of an operator that support the note 8, but still not any settings for it in the phone app setting. Can't still access ims setting too.
dardares said:
Hi,
I've flashed the firmware of an operator that support the note 8, but still not any settings for it in the phone app setting. Can't still access ims setting too.
Click to expand...
Click to collapse
for me the ,the best option /scenario would be .....
1) Your service provider that you enabled volte ,wifi calling etc with .
2) Further your sim requirements ,for me i had to have sim 64 or higher ( with correct CSC of carrier .)
3) Then obviously that same service provider ( above ) stock Note 8 firmware ,if compatible with your Note 8 model /device etc .
According to what i experience surely , above should be enough to get it enabled .?
Plse note.....
i would not use another carrier firmware etc ,
(as in this case) just because it should have similar firmware .
Try to align your options ,to make it easier .!
This for me should be an key option ,not another provider that has similar functions etc .
Remember you got no root ,would prefer to keep knox 0 x 0 etc .
so your options are limited .?
good luck
Hi,
Still not getting it to work. But today, i've noticed LTE+ icon appear intermittent. It's switch to 3G when i place call.
No any settings of VOLTE.
Can't find any solution to root my phone (snapdragon), because i've the new update. I'm pretty sure it's a way to get it to work, but don't know how. It's just software issues because my operator was activated it in my account.
Hi,
Finaly, after 3 !!! factory reset, gessing whit 3 different carrier, i've activated it, i've it in the settings.
Now, when i make a call, it switch to 4G. I think it's the APN. I know my carrier need 3 apn for the VOLTE, and still have only one. I will try to find the 3 apn setting today.
For the vowifi, i see it in the notification center, a toggle to activate it, but it's do nothing.
I've successfully found the ims, there are 4 for my operator. But i can't find the IMS APN type in the option given in the phone.... How i can enable it?
dardares said:
I've successfully found the ims, there are 4 for my operator. But i can't find the IMS APN type in the option given in the phone.... How i can enable it?
Click to expand...
Click to collapse
If you want it to be easier call your carrier and have them add the imei # to their database then the imei will be whitelist and reprovisioned...then you can just use the unlocked firmware or the full carrier Firmware...
BlueFox721 said:
If you want it to be easier call your carrier and have them add the imei # to their database then the imei will be whitelist and reprovisioned...then you can just use the unlocked firmware or the full carrier Firmware...
Click to expand...
Click to collapse
Try this video. I literally JUST did this after WEEKS of looking for an answer.
watch?v=gjFs4ksDdtg
P.S. Won't let me enter a link so this is the video on "you tube".
gknight1971 said:
Try this video. I literally JUST did this after WEEKS of looking for an answer.
watch?v=gjFs4ksDdtg
P.S. Won't let me enter a link so this is the video on "you tube".
Click to expand...
Click to collapse
I have posted many times with the same info...Several others have as well..
Thanks for sharing though...just search IMS BlueFox721 in XDA search and you will get more info than the video explains as there are other settings to do as well..
Thanks again for sharing
that video and related info is only to add the missing features if you are not on the right csc.
but it wont fix the issue where the carrier is only allowing imei from phones they sell to use these enhanced voice features. In the case of Rogers and others, you can try calling them all you want but in the end they wont do squat to white list your imei. maybe some other providers will yeild to your requests but Rogers is know to not white list non carrier phones.
I successfully got HD Voice turned on and working. But no sign of Wi-Fi calling. I was searching through shortcutmaster and came across a menu where I can turn on wifi calling. It isnt grayed out, however it wont actually toggle over. The screenshot posted is from tapping the menu dots in the top right part of the screen. I assume I need these filled in to enable it. Any ideas on how to populate the right info. Im on verizon, but got the Note 8 from Samsung, carrier unlocked. SM-N950U1
hb
wdcspurs said:
I successfully got HD Voice turned on and working. But no sign of Wi-Fi calling. I was searching through shortcutmaster and came across a menu where I can turn on wifi calling. It isnt grayed out, however it wont actually toggle over. The screenshot posted is from tapping the menu dots in the top right part of the screen. I assume I need these filled in to enable it. Any ideas on how to populate the right info. Im on verizon, but got the Note 8 from Samsung, carrier unlocked. SM-N950U1
Click to expand...
Click to collapse
How you turn on Volt?

N950N Olympics edition having trouble on TMobile

Hi all,
Received an Olympic edition note 8 (n950n) at the Olympics. We were supplied originally with a KT sim and even in the settings there's a "service provider" menu of KT related items. I have gotten back to North America and popped in my TMobile sim. It took resetting all network settings until I finally got LTE working on it.
However, volte doesn't seem to work at all. I even downloaded the shortcut master and went to ims settings to enable volte switch but still switches to 3g when I make a call. Similarly it can't even find hd calling. The option in shortcut master "hd voice" shortcut says "not found" when I try to launch it.
Ideally it seems as though I just need a different CSC but I don't want to void any warranty on this phone, especially given that I'm sure Samsung USA won't touch it since it's an international model.
Are the n950n's just lacking in many features?
Thanks!
I dont know how your carrier handles VOLTE, but my carrier requested me to go in person and there they activated the service
hgeek23 said:
Hi all,
Received an Olympic edition note 8 (n950n) at the Olympics. We were supplied originally with a KT sim and even in the settings there's a "service provider" menu of KT related items. I have gotten back to North America and popped in my TMobile sim. It took resetting all network settings until I finally got LTE working on it.
However, volte doesn't seem to work at all. I even downloaded the shortcut master and went to ims settings to enable volte switch but still switches to 3g when I make a call. Similarly it can't even find hd calling. The option in shortcut master "hd voice" shortcut says "not found" when I try to launch it.
Ideally it seems as though I just need a different CSC but I don't want to void any warranty on this phone, especially given that I'm sure Samsung USA won't touch it since it's an international model.
Are the n950n's just lacking in many features?
Thanks!
Click to expand...
Click to collapse
Hey There,
I'm glad to stumble upon an actual user of an Olympic edition.
Would you mind installing Samsung PhoneInfo app from playstore and sharing your current CSC Code, and your Device Model number - which I assume is N950N ?
I'm just looking for a way to obtain the bootanimation and the theme of it...
hgeek23 said:
Hi all,
Received an Olympic edition note 8 (n950n) at the Olympics. We were supplied originally with a KT sim and even in the settings there's a "service provider" menu of KT related items. I have gotten back to North America and popped in my TMobile sim. It took resetting all network settings until I finally got LTE working on it.
However, volte doesn't seem to work at all. I even downloaded the shortcut master and went to ims settings to enable volte switch but still switches to 3g when I make a call. Similarly it can't even find hd calling. The option in shortcut master "hd voice" shortcut says "not found" when I try to launch it.
Ideally it seems as though I just need a different CSC but I don't want to void any warranty on this phone, especially given that I'm sure Samsung USA won't touch it since it's an international model.
Are the n950n's just lacking in many features?
Thanks!
Click to expand...
Click to collapse
Short answer, sell it and get the USA version.
Sent from my SM-N950U using Tapatalk
Don't want to sell something that has such sentimental value to me
Product code SM-N950NZWZKTC
CSC code KTC
Additionally it doesn't seem to have the ability to have conference calls?
If you enabled all the switches through IMS setting & VoLTE still doesn't work, you'll need T-mobile CSC to get it working. Aside from the IMS settings, there are some VoLTE related settings in cscfeatures.xml. I have a N950F with modified T Mobile CSC, VoLTE, Wifi calling are working fine, I also have the VoLTE quick setting tile. But I'm rooted & is how I installed it
You'll need T Mobile CSC for wfi calling.
---------- Post added at 05:06 PM ---------- Previous post was at 04:56 PM ----------
Limeybastard said:
Short answer, sell it and get the USA version.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
Heck no, I say root it, I'd never trade it for a US Snapdragon but that's just me. Can easily get VoLTE working along with many more features.
shouren04 said:
If you enabled all the switches through IMS setting & VoLTE still doesn't work, you'll need T-mobile CSC to get it working. Aside from the IMS settings, there are some VoLTE related settings in cscfeatures.xml. I have a N950F with modified T Mobile CSC, VoLTE, Wifi calling are working fine, I also have the VoLTE quick setting tile. But I'm rooted & is how I installed it
You'll need T Mobile CSC for wfi calling.
Click to expand...
Click to collapse
Will the Tmobile CSC work on this particular device? Tmobile csc i thought would not work on the 950n's as its not the same hardware?
where can i get the csc?
hgeek23 said:
Will the Tmobile CSC work on this particular device? Tmobile csc i thought would not work on the 950n's as its not the same hardware?
where can i get the csc?
Click to expand...
Click to collapse
That I have no idea, I have no idea if flashing just the CSC file works between different model/chipset phones. I assume not. I rooted my phone in 2 days so I have no experience flashing official CSC files.
I'm using a modified version of TEKHD's S8 T-Mobile transformation pack. It's an early version of the following mod that I further modified for myself.
[MOD] Exynos T-Mobile CSC Wifi Calling, VoLTE etc for N950N / N950F
The person who made it has a N & specifically made it to get VoLTE & WIFI calling to work on N models. I'm using an earlier version cause it works fine on F models but still had issues on N models. To summarize that thread, he finally got it working fine for N models with nothing additional needed. But you need TWRP & root to install it.
Limeybastard said:
Short answer, sell it and get the USA version.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
shouren04 said:
That I have no idea, I have no idea if flashing just the CSC file works between different model/chipset phones. I assume not. I rooted my phone in 2 days so I have no experience flashing official CSC files.
I'm using a modified version of TEKHD's S8 T-Mobile transformation pack. It's an early version of the following mod that I further modified for myself.
[MOD] Exynos T-Mobile CSC Wifi Calling, VoLTE etc for N950N / N950F
The person who made it has a N & specifically made it to get VoLTE & WIFI calling to work on N models. I'm using an earlier version cause it works fine on F models but still had issues on N models. To summarize that thread, he finally got it working fine for N models with nothing additional needed. But you need TWRP & root to install it.
Click to expand...
Click to collapse
I need to flash a new kernel? Firmware? Will this replace the Olympics bootscreen?
@hgeek23 Did you see my PM ? Thanks
hgeek23 said:
I need to flash a new kernel? Firmware? Will this replace the Olympics bootscreen?
Click to expand...
Click to collapse
It won't replace the Olympics boot screen but it will trip Knox & may void warranty (not sure what warranty laws are from the original COO, some countries don't void warranty for tripping Knox). But if you are in the US, you can't claim warranty on the phone in the US anyway.
You'd have to install TWRP & root your phone to install the mod I linked. But being how rare that phone is, I wouldn't do it unless you find a copy of the stock Olympics FW for that phone in case anything happens. Seems like others have been looking for it but can't find it yet. Other say it's just a theme that can be installed but if it has a different boot screen then I doubt it's just a theme for the theme store.
hgeek23 said:
Hi all,
Received an Olympic edition note 8 (n950n) at the Olympics. We were supplied originally with a KT sim and even in the settings there's a "service provider" menu of KT related items. I have gotten back to North America and popped in my TMobile sim. It took resetting all network settings until I finally got LTE working on it.
However, volte doesn't seem to work at all. I even downloaded the shortcut master and went to ims settings to enable volte switch but still switches to 3g when I make a call. Similarly it can't even find hd calling. The option in shortcut master "hd voice" shortcut says "not found" when I try to launch it.
Ideally it seems as though I just need a different CSC but I don't want to void any warranty on this phone, especially given that I'm sure Samsung USA won't touch it since it's an international model.
Are the n950n's just lacking in many features?
Thanks!
Click to expand...
Click to collapse
Maybe you've got the rare paralympic edition of Note8 which isn't capable of it? (I know, tastefully offensive. I'll be going to hell for that joke)
On a serious note, since it's the N950N which is similar to the N950F afaik, you're better off asking TMobile directly about any connectivity issues.
Usually like others have previously mentioned, should be CSC related but f.e. (if I'm not mistaken) due to the OMC folder/ structure, nearly all country CSC are included. Just the CSC features aren't accessible unless you replace the specific CSC with a modified one from S8/S8+.
If TMobile can't fix it or help you out, you're choice would be to root, double check with a N950F/N950N user if they have volte or (someone has to jump in here to verify) try flashing -if available- factory binaries for specifically USA.
I doubt T-Mobile will help or can even do anything being an international phone. My F on T-Mobile USA worked perfectly fine. You don't need IMEI provisioning with T-Mobile USA like you do with some carriers like AT&T. My speeds were great out the box, better than my T-Mobile Note 5, just didn't have VoLTE & Wifi calling until I enabled them w/ root. We now have 2 more Note 8s in the household, U T-Mobile variants. Speeds are pretty much exactly the same as my F.
shouren04 said:
That I have no idea, I have no idea if flashing just the CSC file works between different model/chipset phones. I assume not. I rooted my phone in 2 days so I have no experience flashing official CSC files.
I'm using a modified version of TEKHD's S8 T-Mobile transformation pack. It's an early version of the following mod that I further modified for myself.
[MOD] Exynos T-Mobile CSC Wifi Calling, VoLTE etc for N950N / N950F
The person who made it has a N & specifically made it to get VoLTE & WIFI calling to work on N models. I'm using an earlier version cause it works fine on F models but still had issues on N models. To summarize that thread, he finally got it working fine for N models with nothing additional needed. But you need TWRP & root to install it.
Click to expand...
Click to collapse
Hey there, I thought I recognized the name. Remember me? One of the first to test and rip open the F model to try and figure out the LTE issue / carrier aggregation issue.
I've read through some pages over on the OEM Lock thread ... so to conclude, they figured out the issue with the OEM lock disappearing, but did they ever figure out the carrier aggregation for using F/N model 100% on T-Mobile??
I know people with the F and N models that are still suffering from carrier aggregation and like this Olympic Edition model, which is just a N model with a cool back white Olympic cover. Those who plan to use this on T-Mobile may face the LTE connectivity (carrier aggregation) issue..
For those in really good reception areas may not seem like they have an issue, but that is because they are connected to a really strong (single) signal/frequency, which makes it seem like everything is fine...
Would you be able to provide links to any progress regarding this issue? Has it been solved? If so, it's likely buried in the pages somewhere in the other threads....:highfive:
iunlock said:
Hey there, I thought I recognized the name. Remember me? One of the first to test and rip open the F model to try and figure out the LTE issue / carrier aggregation issue.
I've read through some pages over on the OEM Lock thread ... so to conclude, they figured out the issue with the OEM lock disappearing, but did they ever figure out the carrier aggregation for using F/N model 100% on T-Mobile??
I know people with the F and N models that are still suffering from carrier aggregation and like this Olympic Edition model, which is just a N model with a cool back white Olympic cover. Those who plan to use this on T-Mobile may face the LTE connectivity (carrier aggregation) issue..
For those in really good reception areas may not seem like they have an issue, but that is because they are connected to a really strong (single) signal/frequency, which makes it seem like everything is fine...
Would you be able to provide links to any progress regarding this issue? Has it been solved? If so, it's likely buried in the pages somewhere in the other threads....:highfive:
Click to expand...
Click to collapse
Yes I remember you. I may not be the best guy to answer your questions but I'll share what I remember.
If you remember, I was just about the only guy in those threads that didn't experience any of the issues you guys did. I'm still using an early version of KT's TMO zip which was basically a slightly modified version of tekhd's S8 zip. The versions to follow is when they started changing more & had issues as it was later found out that the TMB_keystrings.dat from N950U was the cause. Once they replaced that file the issues were reported to have been resolved. I think the current version is like 9m or something I like, I'm using 3a & always have been, never tried any later versions & is probably why I never experienced those issues.
At home my reception is not very good nor are speeds, I get 20-40mbps depending on the time of day. This was the same before I used the zip. My CA combos were different than what the zip gave me but I still had the combos that get's used the most in my area. Around town in good areas I can get 80-135mbps. I stopped checking as I put the subject to rest a while ago.
A few months ago my parents both got Tmobile N950Us. I compared my F with the TMO zip & speeds are pretty much the same, sometimes my F is slightly faster, sometimes the U, but not a big difference so I consider that other factors & call them the same. I've even tried a speed test at a local T-mobile store & the speed was like 6mbps (that area I know doesn't have good coverage) on a U where mine was getting just under 20. Still I'm not saying my F is any better but since I was able to test actual T-Mobile U variants, I don't believe my phone to have any issues with speeds & CA in my area.
Yes the Olympics edition is simply an N with a theme applied and physical cover with the logo on it. the bootscreen is an olympics logo etc.
Merging calls doesnt seem possible, i dont know why. LTE frequently drops on Tmobile now and just goes to 3g or no service at all.
Volte not working either.
I had a similar situation. I bought my phone (N950F) from abroad. Although the phone was in the compatible devices list of my carrier company, they told me that VoLTE could not be used on phones taken from abroad (silly reason). VoLTE enable is carried out by sending a request SMS to the carrier. I put my SIM card into a friend's phone, and sent the request through it. My carrier enabled my SIM card. I put it back to my phone and voila! I have been using VoLTE since then without any problem.
Just wanted to post a final kind of update and that is that the above referenced CSC for Tmobile worked well.

international N9600 snapdragon Wifi calling problem

I got N9600 international dual sim phone few weeks ago from Ebay, but the VoLTE is not working on T-Mobile and its giving me a message "VoLTE is not supported by your current software version. contact customer service for more details". I need the Wifi calling to work.
Do I factory reset without SIM, or do I flash the whole thing with another tested firmware?
I read some of the threads and got more confused with my phone lol
this is not a problem. was to be expected.
Sorry to say but you should have done your homework.
if you root there might be a chance with tekhd's csc pack. but stock, don't even think about it.
http://tekhd.com/detonator/#tmodetonator
readup all about it.
but first youll need to do this:
https://forum.xda-developers.com/ga...ecovery-twrp-galaxy-note9-snapdragon-t3845536
I would contact your Service Provider or take your device to one of their retail branches for further assistance.

Question Verizon S21 Ultra Locked and not unlocking

I appear to be in one of those samsung lock horror stories. I purchased a paid off verizon s21 ultra that was suppose to be unlocked but after i put my tmobile sim into it works for 5 minutes perfectly then an error pops up saying unable to change carrier call verizon customer support. So i did long story short i got no where. So i filed an FCC complaint and got in contact with a verizon executive and he got in contact with who i bought the phone from and they provided all the paperwork proving it was paid off and he reprocessed the unlock request and said it will now for sure be unlocked and it didnt unlock so i contacted samsung like he said for me to do if it didnt so i did and they told me to wait 48 hours for it to process. 48 hours later guess what its still not unlocked so i call samsung back and they said verizon still hasnt released it supposedly and there is nothing they can do and i need to go back to verizon. Im stuck in an endless loop of verizon executives telling me to call samsung and samsung telling me to call verizon.
What is there left for me to do now? This is stupid why is it not unlocking... The only thing that i can think is left is that the phone is flashed with stock firmware and not verizon firmware to remove the bloatware. But that seems like it shouldnt matter. Also the phone never asks for an unlock code it just says call verizon customer service.
It's more a Verizon lock horror, not Samsung.
Flashing other FW won't solve your issue.
OnnoJ said:
It's more a Verizon lock horror, not Samsung.
Flashing other FW won't solve your issue.
Click to expand...
Click to collapse
Any other tips you have?
Return to seller and demand refund...
DodgeTransmissionsGoBoom said:
I appear to be in one of those samsung lock horror stories. I purchased a paid off verizon s21 ultra that was suppose to be unlocked but after i put my tmobile sim into it works for 5 minutes perfectly then an error pops up saying unable to change carrier call verizon customer support. So i did long story short i got no where. So i filed an FCC complaint and got in contact with a verizon executive and he got in contact with who i bought the phone from and they provided all the paperwork proving it was paid off and he reprocessed the unlock request and said it will now for sure be unlocked and it didnt unlock so i contacted samsung like he said for me to do if it didnt so i did and they told me to wait 48 hours for it to process. 48 hours later guess what its still not unlocked so i call samsung back and they said verizon still hasnt released it supposedly and there is nothing they can do and i need to go back to verizon. Im stuck in an endless loop of verizon executives telling me to call samsung and samsung telling me to call verizon.
What is there left for me to do now? This is stupid why is it not unlocking... The only thing that i can think is left is that the phone is flashed with stock firmware and not verizon firmware to remove the bloatware. But that seems like it shouldnt matter. Also the phone never asks for an unlock code it just says call verizon customer service.
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Click to collapse
First, did you verify that the unit is paid off?
Second, do you know anyone that has verizon?
Don't know if it will work, but I would try flashing the unit back to stock Verizon firmware and finding someone who has a verizon sim card.
Verizon units kind of unlock on their own. It is troubleshooting I would try because I do not believe the unit will unlock on U1 software on its own. Once it can get unlocked then flash back.
I suggest someone who has a verizon active SIM as it may help in it unlocking even though you can connect through WIFI
yygemmi770 said:
First, did you verify that the unit is paid off?
Second, do you know anyone that has verizon?
Don't know if it will work, but I would try flashing the unit back to stock Verizon firmware and finding someone who has a verizon sim card.
Verizon units kind of unlock on their own. It is troubleshooting I would try because I do not believe the unit will unlock on U1 software on its own. Once it can get unlocked then flash back.
I suggest someone who has a verizon active SIM as it may help in it unlocking even though you can connect through WIFI
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Click to collapse
The verizon executative said it was guaranteed paid off and he unlocked it remotely again. But it does have u1 firmware on it im guessing i need to use frija and download the vzw firmware? And will another unlock request need to be processed again? And none of my friends have verizon due to how much of a ripoff they are lmao but i can have another verizon demo sim put in at another verizon store. I feel like i would have to file anpther fcc complaint just to talk to another verizon executive.
DodgeTransmissionsGoBoom said:
The verizon executative said it was guaranteed paid off and he unlocked it remotely again. But it does have u1 firmware on it im guessing i need to use frija and download the vzw firmware? And will another unlock request need to be processed again? And none of my friends have verizon due to how much of a ripoff they are lmao but i can have another verizon demo sim put in at another verizon store. I feel like i would have to file anpther fcc complaint just to talk to another verizon executive.
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Click to collapse
I believe for it to be unlocked or at least go through the process, the verizon U package is what I would flash, but you may be in a little bit of a issue if you don't have a verizon SIM on hand, even if not activated.
There are multiple ways to get it to flash back to U. I would use a patched ODIN and just flash the appropriate files from somewhere like samfw.com
If he sent out the remote unlock, it is very possible that once you flash back to U verizon package and connect to WIFI and go through the setup process etc. It may just unlock on its own. If you do not have a Verizon SIM card, leave your SIM out of the phone while going through the initial setup. You will need WIFI.
I would start with a clean flash just to be safe.
yygemmi770 said:
I believe for it to be unlocked or at least go through the process, the verizon U package is what I would flash, but you may be in a little bit of a issue if you don't have a verizon SIM on hand, even if not activated.
There are multiple ways to get it to flash back to U. I would use a patched ODIN and just flash the appropriate files from somewhere like samfw.com
If he sent out the remote unlock, it is very possible that once you flash back to U verizon package and connect to WIFI and go through the setup process etc. It may just unlock on its own. If you do not have a Verizon SIM card, leave your SIM out of the phone while going through the initial setup. You will need WIFI.
I would start with a clean flash just to be safe.
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Click to collapse
What's a patched Odin? I've only used regular Odin can you send a link to the patched one?
VERIZON FIRMWARE FLASHING UNLOCKED IT!!!!!!!!!!!!!!!!
DodgeTransmissionsGoBoom said:
VERIZON FIRMWARE FLASHING UNLOCKED IT!!!!!!!!!!!!!!!!
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BAM!!!!! Glad it worked! I work with phones all day long and that was the protocol I would have used glad it worked out!
DodgeTransmissionsGoBoom said:
VERIZON FIRMWARE FLASHING UNLOCKED IT!!!!!!!!!!!!!!!!
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Hello, I have encountered the same problem. Can you tell me the solution to this problem?
chen2luqi said:
Hello, I have encountered the same problem. Can you tell me the solution to this problem?
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Click to collapse
You literally quoted the answer
Verizon firmware has an app called "Network Unlock". Perhaps at the 60 day mark, the phone automatically unlocks. However, if on the unlocked U1 firmware, there is no framework to remove the lock. It'd be interesting to see exactly how the Verizon unlock process works.
Guyinlaca said:
Verizon firmware has an app called "Network Unlock". Perhaps at the 60 day mark, the phone automatically unlocks. However, if on the unlocked U1 firmware, there is no framework to remove the lock. It'd be interesting to see exactly how the Verizon unlock process works.
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Click to collapse
It is somehow tied into their U package software and I am assuming unlocks it at the modem level in background processes. It's like the "signal" they send out can only be detected on their U package. I've seen it many times where Verizon phones automatically unlock themselves when restored to original package from U1.
yygemmi770 said:
It is somehow tied into their U package software and I am assuming unlocks it at the modem level in background processes. It's like the "signal" they send out can only be detected on their U package. I've seen it many times where Verizon phones automatically unlock themselves when restored to original package from U1.
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I can confirm this works on my s21+ that was on verizon network, and was supposedly networked unlocked. Service carrier software said vzw/vzw, vzw/vzw. Tried to switch to tmobile with no luck with sim card swap. 5 minutes, error message about cannot which carriers, please call Verizon. Was on SM-996U1. So I tried to flash to SM-996U1 TMB, then SM-996U1 VZW, then, SM-996U1 XAA. No luck. Then I flashed, hesitantly, with SM-996U VZW . I thought that would put all verizons bloatware on it. Reseted phone and it did put all verizon bloatware on it. Then the magic! I installed my new tmobile sim, and a message appeared and asked if I wished to switch carriers. YES!!! phone rebooted to tmobiles network with no verizon errors. I checked service carrier software and it was TMB/TMB, VZW/VZW. I flashed phone again to SM-996U1 XAA. I rebooted and service carrier software was TMB/TMB, TMB/VZW! I then checked for software update, took update, and all it good! Thanks for all the information here. Took me days to find it and understand it and try it!!
Hi, folks. I am facing the same issue with my S21 5G (SM-G991U). I am also told that the phone paid off and clean. I am not sure what version I am on currently. I have tried SamKey, but that didn't work. Any help would be appreciated. Thank you in advance.
hoorrus said:
Hi, folks. I am facing the same issue with my S21 5G (SM-G991U). I am also told that the phone paid off and clean. I am not sure what version I am on currently. I have tried SamKey, but that didn't work. Any help would be appreciated. Thank you in advance.
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Click to collapse
Does your device boot up Verizon and have all the Verizon apps?
bigkahuna7660 said:
I can confirm this works on my s21+ that was on verizon network, and was supposedly networked unlocked. Service carrier software said vzw/vzw, vzw/vzw. Tried to switch to tmobile with no luck with sim card swap. 5 minutes, error message about cannot which carriers, please call Verizon. Was on SM-996U1. So I tried to flash to SM-996U1 TMB, then SM-996U1 VZW, then, SM-996U1 XAA. No luck. Then I flashed, hesitantly, with SM-996U VZW . I thought that would put all verizons bloatware on it. Reseted phone and it did put all verizon bloatware on it. Then the magic! I installed my new tmobile sim, and a message appeared and asked if I wished to switch carriers. YES!!! phone rebooted to tmobiles network with no verizon errors. I checked service carrier software and it was TMB/TMB, VZW/VZW. I flashed phone again to SM-996U1 XAA. I rebooted and service carrier software was TMB/TMB, TMB/VZW! I then checked for software update, took update, and all it good! Thanks for all the information here. Took me days to find it and understand it and try it!!
Click to expand...
Click to collapse
From my experience, Verizon phones will not unlock unless on the U package, the U1 never allows the unlock to be processed.
yygemmi770 said:
Does your device boot up Verizon and have all the Verizon apps?
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Click to collapse
It does not boot up with Verizon but it does have a few Verizon apps included (it has Call Filter and Digital Secure) installed. The current version of the software is G991USQS6EWD5. Service provider version is SQOMC_SM-G991U_OYN_SPR_13_0020 SPR/SPR,SPR/VZW.
hoorrus said:
It does not boot up with Verizon but it does have a few Verizon apps included (it has Call Filter and Digital Secure) installed. The current version of the software is G991USQS6EWD5. Service provider version is SQOMC_SM-G991U_OYN_SPR_13_0020 SPR/SPR,SPR/VZW.
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Click to collapse
Are you using this phone with Verizon service? From info you provided, your phone thinks you are using Sprint. It's a SPR CSC. You need to change the CSC to VZW. You need to bring the phone back to it's original state for any attempt of the unlock "processing".

SM-G973U VoLTE

I recently bought an unlocked Galaxy S10 SM-G973U on Amazon. Got new SIM card from a Verizon MVNO and activated phone. The phone downloaded Android 12, One UI version 4.0. Firmware Build number SP1A210812.016.G973USQS6HVA1. Service provide Software version SAOMC_SM-G973U_OYN_SPR_12_0007 SPR/XAA/VZW. The problem is there is no menu option to activate/switch on VoLTE which means when I'm on a call there is no internet. I've talked to the MVNO tech support multiple times and was told they couldn't see any problems on their side, or that the SM-G973U does not support VoLTE which is not true. I found on one of AT&T's sites that the SM-G973U needs a software patch to enable VoLTE. I also found a couple of USSD codes but they either didn't work or didn't get me to the right setup screen to turn on VoLTE. I even stopped by a Samsung store and they weren't any help either. They said they could re-flash a stock firmware but it would revert to being locked to a carrier which is apparently also not true based on what I've read on this forum. Anyone know how I can turn on VoLTE or know of an apk file or software patch to enable VoLTE?? Does one of the firmware versions posted online have the patch to turn on VoLTE??
I think the issue is that your phone is showing SPR/XAA/VZW. You say you're on a verizon MVNO (who, by the way?)... but your phone isn't seeing that. It's actually saying it's active for SPRint. The second one, XAA, means it's not able to detect the SIM type... and the third was that it was originally VZW, which you can't change and isn't really relevant. (That's just what the phone was "born" as).
Bottom line, your phone isn't seeing VZW or an MVNO as the active CSC nor the SIM card. In the past, the easy thing was to change the CSC to what you need, but I haven't found a way to do that actively. What's supposed to happen is that the CSC should update based on the SIM card and cell signal you're getting... but this doesn't always happen. I bought two phones - one switched with no issues, the other I could not get it to change no matter what I tried.
That said, the easiest thing is to clean flash the phone with ODIN to a VZW or your MVNO's ROM, so that (hopefully) the CSC updates automatically. You could also consider flashing a U1 (unlocked) ROM, as yours is not technically an unlocked ROM (U means it's a carrier ROM... which may be why it's not switching over?)
Again, I tried all of these on the second phone I bought, and nothing would switch it (my carrier is Total Wireless, which is a VZ MVNO, and actually shows up as Tracfone (TFN). I had to return that second phone and get another with TFN already activated, and that worked fine... so be sure you do this before you drop out of your return period.
Bottom line, you should be able to get this all working... my VOLTE/VOWIFI works fine... just a matter of getting you there.
Thanks. My carrier is Straight Talk which is now VZ. The SIM card they sent me has the wording "Verizon Compatible" written on it. I finally found a document that explains how to interpret the CSC codes and your explanation clarifies my understanding of it. Sound like I'll have to re-flash it. Since it was originally a VZW phone I'm thinking I should flash it back to VZW to see if that works before trying U1.
Dumb question as this is my first time flashing a phone. (I've flashed quite a few other things but never had to worry about CSC codes and bootloader versions, etc.) I don't see VZW firmware on samfirms or sammobile. I see Sprint, T-Mobile, and one listed as USA without carrier info but I don't see one for VZW. Can someone point me to the correct location to download SM-g973U and U1 firmware for VZW? Greatly appreciated and thanks for putting up with my lack of knowledge!
Edited: Found the files on sammobile. Will try the U1 (VZW) first. I'll keep my fingers crossed.
schwinn8 said:
I think the issue is that your phone is showing SPR/XAA/VZW. You say you're on a verizon MVNO (who, by the way?)... but your phone isn't seeing that. It's actually saying it's active for SPRint. The second one, XAA, means it's not able to detect the SIM type... and the third was that it was originally VZW, which you can't change and isn't really relevant. (That's just what the phone was "born" as).
Bottom line, your phone isn't seeing VZW or an MVNO as the active CSC nor the SIM card. In the past, the easy thing was to change the CSC to what you need, but I haven't found a way to do that actively. What's supposed to happen is that the CSC should update based on the SIM card and cell signal you're getting... but this doesn't always happen. I bought two phones - one switched with no issues, the other I could not get it to change no matter what I tried.
That said, the easiest thing is to clean flash the phone with ODIN to a VZW or your MVNO's ROM, so that (hopefully) the CSC updates automatically. You could also consider flashing a U1 (unlocked) ROM, as yours is not technically an unlocked ROM (U means it's a carrier ROM... which may be why it's not switching over?)
Again, I tried all of these on the second phone I bought, and nothing would switch it (my carrier is Total Wireless, which is a VZ MVNO, and actually shows up as Tracfone (TFN). I had to return that second phone and get another with TFN already activated, and that worked fine... so be sure you do this before you drop out of your return period.
Bottom line, you should be able to get this all working... my VOLTE/VOWIFI works fine... just a matter of getting you there.
Click to expand...
Click to collapse
Success! Was able to flash U1. VoLTE is now working. The CSC now shows TFN/TFN/VZW. Much appreciated!!!
Awesome, glad to hear that fixed it easily!
And TFN... I'm a fan there, too!
Hi! I'm having a similar issue with the same model and happy to see someone was able to enable VoLTE. However, most of what you said above is a foreign language to me. Would one of you be willing to give me a crash course in what you did?
Here's my specific situation. Last week (~1/4/23) Tracfone shutdown 3G. My Samsung Galaxy S10 (SM-G973U) says my network is set to LTE/3G/2G. I've read LTE is 4G, but still can't make or receive calls/texts, but data and 911 calls still work. Their tech support is no help.
From reading online it sounds like I may need VoLTE, not just LTE. Hence finding this thread. If one of you would be willing to spare some time to walk me through what you did I'd really appreciate it. In the mean time I'll try to figure out what "flashing" mean in a context that doesn't involve showing body parts
Thank you in advance!!
I'm on Tracfone (they were bought out by Verizon, BTW) - I was on Total Wireless before, which is now Total by Verizon. You might try contacting support again, as they are now VZ, and may have more help to offer.
My S10+ is running 975U1 now, and it works for VOLTE/VOWIFI properly. You may consider getting a U1 ROM installed, and maybe even the VZW (or TFN) version if available - that may get you working.
Did VOLTE ever work for you before on this or any other carrier? What is your CSC right now?
schwinn8 said:
I'm on Tracfone (they were bought out by Verizon, BTW) - I was on Total Wireless before, which is now Total by Verizon. You might try contacting support again, as they are now VZ, and may have more help to offer.
My S10+ is running 975U1 now, and it works for VOLTE/VOWIFI properly. You may consider getting a U1 ROM installed, and maybe even the VZW (or TFN) version if available - that may get you working.
Did VOLTE ever work for you before on this or any other carrier? What is your CSC right now?
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Click to collapse
Thanks for replying! I'm not entirely sure if VoLTE has worked previously. I bought this phone 6/2021 and have only haver had tracfone service for it. I did find in my setting that VoLTE calling is set to on so it seems like it should work. Of note, the 4Glte in my status bar has always been grayed out (I went back and looked at some old screenshots).
My current CSC is VZW/XAA/ATT.
I spoke with tracfone customer service yesterday and they had me reset my network setting and now I don't even have data and the 4Glte in my status bar that was previously gray has now completely disappeared.
Their customer service refuses to talk to me now (literally no one answers when it transfers to an agent) or they hang up on me, and no I haven't been rude, but I have told them I'm recording the call.
I bought a mint mobile package last night because I'm beyond frustrated with Tracfone. I'm worried I'll have the same problems with Mint. I'm not sure if my settings are screwed up or if it's just Tracfone. In any case things are worse now after talking to customer service yesterday.
I also notice there was no APN setting on my phone so I updated it today and restarted but no difference.
Thanks for any input!! Much appreciated. Sorry for the novel.
Ok, so based on your CSC, the phone is not seeing the SIM's carrier - it's showing XAA which means it's using the default settings, which is probably why your not getting VOLTE. The active CSC of "VZW" may be ok... depends on which carrier you're on with Tracfone. I think they're VZW only, but I'm not completely sure.
You may want to just get a new SIM card and get that activated. HOWEVER, the problem you'll likely face is that the phone was born ATT (last CSC). This means the IMEI won't match a "compatible" phone to Verizon, and they will flat out refuse to activate it (even though WE al know it will work fine). If you still want to do that, you will have to activate the new SIM on a VZ "compatible" phone, then you can swap it to the S10. Note that VZ complains about this when you talk to them... so don't tell them you're doing this... but I've done it many times and it works fine.
If your actual behind-the-scenes carrier is ATT, then you can do the activation with your phone without issue.
If none of this works for you, you can switch carriers to an ATT MVNO and you should be good to go.
schwinn8 said:
Ok, so based on your CSC, the phone is not seeing the SIM's carrier - it's showing XAA which means it's using the default settings, which is probably why your not getting VOLTE. The active CSC of "VZW" may be ok... depends on which carrier you're on with Tracfone. I think they're VZW only, but I'm not completely sure.
You may want to just get a new SIM card and get that activated. HOWEVER, the problem you'll likely face is that the phone was born ATT (last CSC). This means the IMEI won't match a "compatible" phone to Verizon, and they will flat out refuse to activate it (even though WE al know it will work fine). If you still want to do that, you will have to activate the new SIM on a VZ "compatible" phone, then you can swap it to the S10. Note that VZ complains about this when you talk to them... so don't tell them you're doing this... but I've done it many times and it works fine.
If your actual behind-the-scenes carrier is ATT, then you can do the activation with your phone without issue.
If none of this works for you, you can switch carriers to an ATT MVNO and you should be good to go.
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Click to collapse
OK some of that was still over my head. I'll see what happens with the Mint Sim... one f/u question now though. You said the ATT means my phone was "born" ATT. I bought my phone off backmarket and it was sold as "unlocked". Was that not true? How can I be sure in the future if I buy a used phone that's not from my carrier that it will actually be compatible?
Unlocked just means it's not locked to a carrier. That is true in your case, otherwise you wouldn't have been able to install ANY non-ATT SIM. So, you did the right thing to get an unlocked phone, and that is what you got.
The issue with compatibility is just the asshole carriers spreading lies. They do this to try to get people to buy THEIR phones, for no reason other than to make money and confuse consumers. The "born" CSC has no bearing on anything, really... neither does the carrier-specified IMEI. In your case, the XAA is good, which means it's a multi-carrier ROM, which works with all USA carriers.
Mint is a good idea - being an ATT carrier (IIRC), that should work and they should help you get it up and running even if they have to activate it. Good luck!
Awesome! Fingers crossed!! Thank you for your time and all the info❣
I'll try to remember to give an update in a few weeks for future readers
Goldie8709 said:
Awesome! Fingers crossed!! Thank you for your time and all the info❣
I'll try to remember to give an update in a few weeks for future readers
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Click to collapse
UPDATE: Switching to Mint worked like a charm! Once my number ported and I put the new SIM card in, service was instantaneous! I've had Mint for 3 weeks now and the service is so much better than with Tracfone! My calls go through nearly as soon as I hit call, the internet is faster.
I didn't need to do a thing either. No making APN settings, etc. I'm betting it has to do with what you said about my phone being born ATT. So funny because the software(?) is Verizon - shows the Verizon when I restart/power up. I still love my bastard phone
So thankful I didn't buy a different phone!!! Again thanks for all your help @schwinn8
Thanks for reporting back and letting us all know, and I'm glad it worked out well!
Yeah, the carriers pull this nonsense all the time... it's BS. The phones are all the same, only the ROM changes. If we can change ROMs (which we can) then there should be no reason to force users to specific IMEIs. But we know why they do this - follow the money. I encourage people to write to the FTC and FCC about this (I have).

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