Hi community,
Seeking help here. I have never had any issues with regards to VPN connection on my note 9. I have subscription with CyberGhost VPN however I also have free versions of Thunder VPN and X-VPN.
The issue which occurred today that I cannot fix. I am able to connect using both the paid/free VPNs mentioned above, however once connected, my real IP is still transparent.
When I open the 'key lock' android system VPN management popup, I can see that no data is sent or received even though I have surfed web, watched videos etc. I used ipleak.net to confirm the when connected to VPN my IP transparent.
When I restart the device and connect vpn, it works normally i.e. ip not is transparent. But after some time it automatically becomes transparent again. Power saving is never on. I have to restart device again for VPN to work normally again, albeit a short time.
Anyone encountered similar issue and/or have any solution?
I am having the same issue as well, first everything worked fine and suddenly vpn is not working anymore although it says it is connected. I am using Cyberghost as well but tried other software with the same effect (connects normally but no data goes through the vpn connection)
Haven't found a solution up till now, it is very annoying.
Where did you buy your note 9?
Mine is Australian version from Optus. No solution so far. I contacted samsung and they told me to do factory reset.. haven't tried that yet. So annoying!
Hmm ok yes i saw that too as a probable solution when people with older Samsung devices had a problem like this but factory reset i only want to do as a last resort because it's going to be a haggle to set everything right again. If i do it and it works i will reply again.
My one was bought in Thailand by the way and model number is SM-N960F/DS
Same model as yours except not DS. It seems to be a software issue. Don't know what has triggered this. It was working just fine.
It must have been triggered by the latest software update because my nephew in the Netherlands has the same issue when he tried to use the vpn just now. It worked after rebooting the phone and then his connection dropped after 10 minutes and now his vpn connection isn't working anymore.
So three Note 9 phones all bought in a different country and region have the same issue, weird that this problem hasn't come up on forums more unless the cyberghost app broke our vpn capabilities..
Oh ok that is interesting. I tried other free vpns also with same result. But I was using cyberghost before this problem...
I really don't want to do factory reset.
Same issue in Canada
I am in Canada and I'm having the same issue. What I have found, is it if I download a DNS changer, and I change the DNS, once in awhile it starts working again. But this is completely unreliable.
This seems to have been an issue for a while and for a business marketed phone, it's quite perplexing that Samsung/Google have not dealt with this issue yet.
I got a temporary solution from cyberghost. It's requires setting up L2TP vpn connection. It's not as fast but it does the trick for now. I noticed from my searches this has been an issue since Samsung S8...hopeless!
Is this a Samsung problem or an Android problem? Samsung is telling me to send my Note 9 in for repair bit I am not convinced there is anything they can do. I have tried a factory reset but it was of no help.
I guess deleting all VPN profiles from device but very one will do a thing
Did the latest samsung update but still doesn't work. Any solutions?
The only solution that worked for me is to set up vpn manually.
Add a new device at Cyberghost account management and manually enter the pre-shared key, username and password given and choose ipsec protocol and on your device choose L2TP/IPSEC PSK.
Then you have to connect to the VPN there instead of the Cyberghost App and you will have full vpn functionality although slower than the app which is using OpenVPN or Ikev2 protocol but it's better then nothing.
I use OpenVPN for Android and under Advanced you need to set 'Use VPN for All apps except' and set route all traffic over VPN.
This did change somewhere in Oreo, it didn't used to be like this.
betternet vpn works a treat. no issues with transparency 48hrs after reboot.
PIA works without issues.
Related
Hello, I kept on making a post for it until Iread everything that Icould but I can t solve this.
I have a Continental European G1, radio 1.3xxxx.2005, and the UK version.
My problem is that WiFi isn't working on any ROM, cyan (3-4 versions of it, the last months of ROM's made by him), SenseHero, KingxROM, Dwang, and mannnnnyy other ROM, I think I tested like 40-60 ROM releases in the last two months and Wifi hangs on all of them. There are times when market is loading after 1-2 minutes, but that's it, no app works over WiFi, Google Sync after a new install of a ROM worked, but that was it again.
I have e DLink DI-524 Wireless G router, standard Settings(tryed with upnp enabled/disabled), w/o and with secured Wireless, it always detects the network, connects on it but it isn't working.
Another strange thing that happens:
Let's say that I have WAP2(PSK) protection on my router, I disconnect my G1 from it, remove the security, so now I have an open network, until restart my G1 detects my network in it's last state, protected. This is really pissing me off, I have 100mb free and 0.4Eur/10mb in my contract with Orange, but at home I would really like to use my wireless, e.g. to use Gmote and so on.
Does anyone has any idea?
THANKS A LOT!!
Is this a problem with your network or all wifi connections?
I had the same problem
After flashing more roms than I can count to try and see if I could get wifi to work. Even unrooted and went back to stock then back to rooted and still had no luck. I finally called my carrier and talked to there tech department and they said it was probably a hardware issue. I have since had it replaced under warranty. Sorry but I'm pretty sure its the hardware so no matter what rom you flash it won't work
This can't be real, hardware problem? I bought the phone from a friend from France, because here in Romania I would have to pay double for it at my carrier, so no warranty for me...
Does anyone else has the same problem??
Yesterday I tested SenseHero 's latest ROM, I act. WiFi and Google sync'ed but twitter won't.... I hope it's solvable, I started collecting logs, I see in my router that the phone connects through very weird ports to different sites on internet, have to look into that, sorry for grammar mistakes, not native english and writing from my g1. Bye
Twitter sync have always been an issue. It should work after a few tries. I have wifi hangs a lot too, and I dont have a data plan either.
if you can post a logcat, it would help us pin down the issue
I was in the process of creating my first theme(YIPPIII), but I will test it right now. IT's coming.
EDIT: Here is the log, so, during a 5 minutes time, I started wifi, and tryed to search xda on google, anyhow, that can be seen in the log and then tried to download a app from the market.
Hope it helps, I'm really stuck.
THANKS!!!
Does nobody knows smt? this thread is sitting here a while now, should I try reflashing everything? maybe the problem is in the "lower layers of hardware" , radio, spl???
Sorry i couldnt find too much in that log (its a little long and im usually sleepy)
but it seems as though its not routing properly
it seems to be connecting to the internet, but not routing. Do you have DNS settings on your router?
My router connects through PPPoE and the WAN connection has some DNS's but that shouldn't count, those DNS's are the routers problems, the internet 'thrown' in LAN and WiFi should be and it is without any dns's and such.extremely weird...
I've purchased a Milestone X720 for my wife, but I found the internal WiFi to work erratically at best.
It seems like it has no problem connecting to Google.com webpage (also it can sync mails and contacts), but when trying to access any other webpages (bbc.co.uk, espn.com, etc.) using the browser, it's always timing out. I know it's not a problem with my WiFi / internal network / router /internet connection, because I can navigate just fine using my HTC Desire or home laptops.
It worked for a while yesterday afternoon, then this morning wasn't able to connect to any website.
The wifi connection is using DHCP, and it shows a correct internal IP address and an excellent signal level. I don't think there's much more things I can tweak in the phone configuration, or isn't there?
Maybe it is a defective phone? Did someone experienced something like this? Should I return it and exchange it for a new one?
I'd appreciate any help.
Alex.
Actually, I've been having problems with my wifi. My wifi will stop working on any webpage at seemingly random intervals (I used to think it was when it went into sleep, but it happens when it's not in sleep now also). Eventually after restarting wifi so many times it'll glitch up and I have to restart the phone.
Providing your phone's stock (as in you haven't rooted it or the like) I'd recommend going to your carrier about the problem.
EDIT: I just checked through the posts on this board and some guy was having another problem with his wifi (different from both of ours though), he suggested getting WifiPowerSavingOff off the market, I'll try it and tell you if it fixes my problem. The only problem is it requires root access, I don't even know if it will fix your problem so you're better off sending the phone back (especially since rooting voids your warrenty). One other thing you could try is just a factory reset, it sounds like a software problem so that might work wonders, you might have to reactivate your phone afterwards though.
Well, thank you for your response.
WiFi was working OK when I came back from work, but is not working now.
The phone is unbranded unlocked, so I'll probably have to talk to the seller.
I tried to see if there was an update from Motorola, but every time I go to the System Updates it says that it is unable to connect to the server, so there's probably no available update for this phone yet.
lovecraft said:
Well, thank you for your response.
WiFi was working OK when I came back from work, but is not working now.
The phone is unbranded unlocked, so I'll probably have to talk to the seller.
I tried to see if there was an update from Motorola, but every time I go to the System Updates it says that it is unable to connect to the server, so there's probably no available update for this phone yet.
Click to expand...
Click to collapse
If it's unlocked OTA updates (updating through the settings) are probably disabled, because installing OTA updates will make you lose root (I'm assuming your phone also is rooted if it was unlocked by the seller). do you know what baseband your using right now? Also, have you installed rom manager or anything that can make nandroid backups?
I might be wrong, but I don't think it's rooted, I think it's just the way it's sold, SIM free and unlocked from factory, not by the seller.
Baseband is 3GSMEPU91A_U_91.07.56I
Well if you wanna double check, just look to see if a superuser permissions app is installed (if you don't find one it's not rooted), I never knew they sold them unlocked (although I'm in the US... so I doubt they do here). All I can say is to try a factory reset then, if that doesn't work then talk to the seller. It sounds like more of a software problem since Google works.
In the end it seems there is some kind of incompatibility between the phone and my WiFi router (a Belkin G). Yesterday I managed to borrow another WiFi router (Netgear) and it works flawlessly when connected to this AP.
I will keep testing during the weekend but I'm pretty sure this was the cause.
Thanks Shiny for your help.
Hi. I picked up a milestone via Ebay two days ago and had similar wi-fi issues. After reading a number of forums I discovered that the problem lay with my router - Siemans Gigaset SE587 (Tiscali). The wireless channel or regulatory domain was set to auto channel 1. I think this confuses the phone so with the help of the router manual I disabled auto and reset it to channel 13.
Wi-fi works flawlessly now and it hasn't affected my other devices. The link below might help.
Had my phone for a few months now and recently found that it can't connect to my secure network at home.
When I turn wifi on I get the dreaded connect/disconnect message while it constantly tries to connect to my network. If I leave it on then the battery will drain overnight while the phone tries to connect. I have an iphone which connects to the network no problem. As does my laptop etc
To try to fix this I deleted all my new apps, especially the push ones which give me news updates, etc but this has made no difference.
The weird thing is if I turn off my router's security then the phone will connect and works perfectly fine. I've tried using all the different security settings (even WPS) with new passwords etc and everything seems to setup fine on the phone except it just doesn't want to connect (or more accurately stays connected for a microsecond).
If I go back to an open network it connects immediately and stays connected.
I think this is the root cause of the wifi connection problems that many other people are getting. But I'm at a loss to try to understand why it won't pick up a secure network but works fine otherwise.
My phone is using 2.2.1 and has been rooted
Any thoughts?
I think this is the root cause of the wifi connection problems that many other people are getting. But I'm at a loss to try to understand why it won't pick up a secure network but works fine otherwise.
My phone is using 2.2.1 and has been rooted
Root the problem highly unlikely ..
Secure home network test .
Remove security from Router that is no password .
Remove that connection from phone .
Reboot phone let it pick up router and connect .
If it does then delete reset router password and add in phone .
jje
Thanks for suggested fix. I'll give it a go and let you know if it worked.
Root was a bad choice of word..... I meant that while looking for a solution to my wifi problem I noticed many other people complaining that they can't connect to a wifi network for one reason or another and I was thinking that maybe broken security is a common cause of many wifi connection issues.. In my case there was nothing physical at all to suggest that security was an issue, especially since all my other devices work fine on the same network.
Cheers
Hi, tried your suggestion but I still cant connect. The first time I rebooted the phone it knocked out my internet connection! I've setup a static IP address for my PC and the phone was insisting on trying to connect using the same address and creating a conflict. I fixed that so that's not the issue.
This is what I've tried..
I checked to make sure DHCP was enabled in the router, rebooted everything. No luck.
I tried adding an IP Address Reservation for the phone and assigning a dedicated static IP Address. No luck either
I tried connecting the device using WPS. It all went as it should - my router saw the device, added the mac address to the list of devices etc. The phone acknowledged the handshake. But again it still wont connect.
I checked the router log and it says "DHCP IP: (192.168.1.2)] to MAC address B4:07:F9:336:3D, Tuesday, May 24,2011 03:08:48" which I think is what it should say.
OK I've just fixed it!!! Or at least its connected.
All along I've been securing the network with WPA2-PSK. I just changed it to WEP and the phone connected immediately. I hadn't considered WEP because I read that its not that secure and I do all my banking etc through my PC.
I've tried all the other security options and only WEP works with the phone. I suspect its a compatibility problem between the phone and my router (a Netgear WNT834B v2) because both the phone and router work independently but not very well together. There's plenty of posts discussing the Galaxy S connecting to WPA networks so it can do it.
Now, after trying all the other security options. It won't connect again even on WEP. Bummer. It is acting slightly differently in that its trying to acquire an IP address instead of simply not connecting, although it doesn't seem to be able to find one.
I need to try this on a friends network and see if the router or the phone is to blame. I've no idea... but the phone's a bit too touchy for my liking
I had a similar issue, I had to reflash the ROM to get it to work. Backup all your contacts and stuff and then do a full factory resetting. See if that helps, if it doesnt, reflash the ROM. It should work.
Well I've spent the last few days looking into this issue and it's considerably more widespread than I first realised. The problem is that while many people have a wifi connection issue we all seem to have variations on a theme.
As I say in my case the phone will connect and stay connected to an open network but won't touch a secure one. I tried many suggested fixes and nothing's worked so I am now trying a factory reset.
A couple of questions: there appears to be two ways to do this, a factory data reset through the phone menu; and a hard reset using a combination of volume buttons, etc. The hard reset seems to be the deeper of the two.
When you say full factory setting which one did you mean? I am currently data resetting and therefore using the "authorised" Samsung reset
But how long does this process take? My phone has had a black screen and been vibrating every 10 seconds or so for the last hour. It's getting quite hot and there appears to be no end in sight. Has the phone hung or something? If it has how do I get out of this without bricking the phone? It's beginning to concern me because I'll have to do something real soon.
As an aside, in my search for a solution I found something that might help someone people (it didn't work for me). According to the bloke who posted it, the problem for everyone is that the wifi drivers have not been installed properly and if you enter *#*#526#*#* on your keypad it unlocks a service access that reinstalls the wifi driver. I tried it and the phone told me the software was installed successfully but no change.
Waited long enough so pulled the battery out and restarted the phone. I get the startup screen but after that the screen goes black and it vibrates again every ten secs and I can't get in.
Have to try the other reset.....
Things are going from bad to worse..
Have managed to start a full factory reset using the volume, power and home button but it's gone back into the black screen and vibrating every ten seconds.
I know Im going off topic here but Ive now reset the phone, wiped the cache, tried to apply the sd card update (aborted because it can't find the directory) and it always comes back to the black screen and vibrating every ten secs.
Am now trying to reflash the rom. Oden reports that the flash was successful but the phone wont reboot. I tried a couple of times - one with Re-Partion checked and the other unchecked but neither will reboot. What could be causing that? I somehow remember that my firmware was JPH but I could only get hold of JPK. Could that be the cause?
I seem to have solved all the issues at last. Thought it was going to be a bit over my head for a spell.
Once I discovered that the only way I was going to get into my phone was by flashing the rom the first problem I came across was I didn't know which firmware my phone was using previously, apart from the fact it was 2.2.1 and from Asia. I guessed wrongly and after "successfully" flashing the phone it wouldn't reboot. I then noticed that there were only three variations of the 2.2.1 firmware for my region. The second one I tried went a little further than the first but I got an error message about the SD card. The third one installed no problem.
So I instantly checked the wifi signal and the phone connected to the secured network. And stays connected - so far about an hour and a half.
It's amazing how the phone deteriorated the way it did. Hope it doesn't do it again.
Thanks for any help/suggestions
Last night, I found my TouchPad sitting under a pile of papers in my office after a few months of wondering where it was and charged it on the dock. Before this long gap of not using it, it had been working perfectly fine - internet browsing, apps, etc... and the internet definitely worked.
After turning it on, it will connect to my WiFi network without a problem, but when I go to open up a web browser page, it says: "Error: No Internet connection." I also can't get it to load stories in the USA Today app and it won't check email in the email app.
I tried enabling/disabling Airplane Mode and then reset the WiFi settings (gave it a new IP address under the WiFi Preferences menu, like this HP forum post says to do), but it still doesn't want to let me go to websites or anything.
Any ideas on how to fix this?
karmapuhlease said:
Last night, I found my TouchPad sitting under a pile of papers in my office after a few months of wondering where it was and charged it on the dock. Before this long gap of not using it, it had been working perfectly fine - internet browsing, apps, etc... and the internet definitely worked.
After turning it on, it will connect to my WiFi network without a problem, but when I go to open up a web browser page, it says: "Error: No Internet connection." I also can't get it to load stories in the USA Today app and it won't check email in the email app.
I tried enabling/disabling Airplane Mode and then reset the WiFi settings (gave it a new IP address under the WiFi Preferences menu, like this HP forum post says to do), but it still doesn't want to let me go to websites or anything.
Any ideas on how to fix this?
Click to expand...
Click to collapse
As you say that you haven't used it for a while I'm wondering if you updated the root certificate.
If you didn't here are instructions on how to :
http://forum.xda-developers.com/showthread.php?t=2329264
Hope that this helps.
sstar said:
As you say that you haven't used it for a while I'm wondering if you updated the root certificate.
If you didn't here are instructions on how to :
http://forum.xda-developers.com/showthread.php?t=2329264
Hope that this helps.
Click to expand...
Click to collapse
It won't even let me go into the App Catalog to download the update, actually. When I try to, it says: "You must connect to a network to use this application." After I click "Retry," there is a brief moment where it flashes a screen asking me what country I'm in before it goes right back to the screen telling me to connect to a network.
I don't think this is an issue with my router, since all of my family's phones (a Galaxy Nexus, a Galaxy S3, and two iPhones), two laptops, and a Kindle are all using the network with no problems at all. It seems to me like it must be an internal problem with the way my Touchpad is interacting with the network.
Thanks for the suggestion though! That could be another issue I'll have to fix too (since I don't remember downloading an update to fix that problem, which I hadn't heard about before, though I think I've probably used my Touchpad at some point since July 2013).
Hello,
My wife and I are both having similar issues with wifi after updating our phones to lillipop. We can connect to the wifi, but apps that require a login or apps that have an optional login are giving errors saying that there is no network (Network issues, no connection, etc.)
Apps that don't work with wifi: Bank apps, Amazon apps, Twitch, Feedly, Speedtest.net, etc.
Apps that do work on wifi: Chrome, YouTube, Drive, Mail apps, etc.
If we turn off the wifi, everything works fine. We both are running stock phones, I've got the HK M8, and she's got an older M7. There are times when a few of the apps will work for a few minutes, but then the issues come back. My wife's phone is also able to connect to our work wifi, when there, some of the apps that don't work at home will consistently work, but not all of them
We've both been told by HTC to do factory resets and to flash the latest stock RUU. The issue remains even after doing this. I don't really want to do the next step of sending in our phones for 7 to 10 days while they "repair" them.
I've tried everything I can think of. I've also factory reset our router and tried every wifi channel and/or security option, hoping that it is an issue with my wifi router.
Does anyone have any idea of what I can try before having to mail HTC my phone?
Thanks for any help.
Sounds exactly like the problem I had. Factory reseting the router took care of it for me though...
You can read my thread HERE
Gracon said:
Hello,
My wife and I are both having similar issues with wifi after updating our phones to lillipop. We can connect to the wifi, but apps that require a login or apps that have an optional login are giving errors saying that there is no network (Network issues, no connection, etc.)
Apps that don't work with wifi: Bank apps, Amazon apps, Twitch, Feedly, Speedtest.net, etc.
Apps that do work on wifi: Chrome, YouTube, Drive, Mail apps, etc.
If we turn off the wifi, everything works fine. We both are running stock phones, I've got the HK M8, and she's got an older M7. There are times when a few of the apps will work for a few minutes, but then the issues come back. My wife's phone is also able to connect to our work wifi, when there, some of the apps that don't work at home will consistently work, but not all of them
We've both been told by HTC to do factory resets and to flash the latest stock RUU. The issue remains even after doing this. I don't really want to do the next step of sending in our phones for 7 to 10 days while they "repair" them.
I've tried everything I can think of. I've also factory reset our router and tried every wifi channel and/or security option, hoping that it is an issue with my wifi router.
Does anyone have any idea of what I can try before having to mail HTC my phone?
Thanks for any help.
Click to expand...
Click to collapse
Hey there, i have been using an M8 for two months now and the problem that I have, which fits exactly the description of yours, is starting to annoying me. Every time I try to use these apps which need login I have to turn to mobile data to be able to do it. In my case, the issue that us affecting me the most, is with whatsapp, which even though I do can use, I cannot download media on wifi! (Neither pictures nor voice recordings).
It's a real pain in the neck to be doing this all the time, and I have two friends who also have m8s and are suffering from the same problems, so I guess it's something quite generic. Besides all the other android phones in my family work just fine with my router, so the problem is clearly mine. I think that HTC should have done something about it long time ago if it is such a common issue, considering that the price of the device is not cheap...
Anyway, my question is: have you been able to solve the problem? If you have, would you please take a min to share the solution? I would be deeply grateful!
Cheers and thanks in advance
I am using my HTC One M8 HK with lollipop update from the time they released and never had any problem with wifi. I use wifi wherever I go and no problem with anything. Try the following solutions:
1. Check the WiFi Router. Most of the times it is the problem with your router. Check if there is any restrictions or whitelist/blacklist of services.
2. You might be having some apps with whitelist/backlist running in the background. It could be your antivirus app, battery booster or Opera app, etc which does the wifi whitelist.
3. If you are using the sign-in wifi networks, make sure you signed in to the network using the browser window before opening the app.
4. If you are using the VPN (even in the wifi network) you won't be able to open the apps like Bank apps.
5. If the apps you installed are not supported in your country, you won't be able to access.
Try uninstalling and reinstalling the apps. Sometimes, when you upgrade to different OS partitions are not aligned properly. Reinstall and check.
Good luck