P20 pro Google pay doesn't work nothing happens - Huawei P20 Pro Questions & Answers

Hello
I did see a similar thread but I don't think it answers my issue. Basically nfc works to pair headphones etc. But when I try to use Google pay nothing happens when j touch the phone to a terminal. No sounds no vibrations. I installed Google play services beta, re installed Google pay and still nothing. My phone model is : CLT-L09 and this is in regards to the UK region with a UK card. Everything is installed properly.
Thank you

i know nfc payments work as i've used it numerous times, but you must have phone unlocked to make the payment

Thank you
I have tried with the phone unlocked - nothing happened still I am afraid. The phone does not even respond when touching a terminal.

I just tried using it with something else NFC as well and it worked just fine again - really curious why this is happening haha

evak2979 said:
I just tried using it with something else NFC as well and it worked just fine again - really curious why this is happening haha
Click to expand...
Click to collapse
Are you rooted?

colthekid said:
Are you rooted?
Click to expand...
Click to collapse
No, no root. Safety net passes. Play store safety checked - it's funny, it just doesn't do anything when I put it to the terminal. Doesn't react at all. Everything else nfc works.

evak2979 said:
No, no root. Safety net passes. Play store safety checked - it's funny, it just doesn't do anything when I put it to the terminal. Doesn't react at all. Everything else nfc works.
Click to expand...
Click to collapse
Settings, Device Connection, NFC, Default Payment App? Should say Google Pay
Other than that, clear the data and try again. Leave the Play beta program, go back to normal google services (uninstall updates). Factory reset as last resort. Don't know otherwise i'm afraid!

colthekid said:
Settings, Device Connection, NFC, Default Payment App? Should say Google Pay
Other than that, clear the data and try again. Leave the Play beta program, go back to normal google services (uninstall updates). Factory reset as last resort. Don't know otherwise i'm afraid!
Click to expand...
Click to collapse
Yes, it's google pay. Uninstalled/Reinstalled. I just tried a wipe cache partition - but have no terminal to test it.
Should I factory reset, do you have a good backup/restore app suggestion so that I won't go through the hassle of removing bloat/adding my apps again?
Tons of thanks for the help.

evak2979 said:
Yes, it's google pay. Uninstalled/Reinstalled. I just tried a wipe cache partition - but have no terminal to test it.
Should I factory reset, do you have a good backup/restore app suggestion so that I won't go through the hassle of removing bloat/adding my apps again?
Tons of thanks for the help.
Click to expand...
Click to collapse
I've always used Titanium Backup, but it needs root, most if not all of the similar apps do. Think Google Play does back up stuff for you automatically, but I've never really used it. Otherwise you can backup/restore via HiSuite on your PC, takes ages, but does work. I'd reset as last resort though, uninstall updates & clear data etc for all the google apps first...just in case!

Tried factory reset, still nothing

I had similar issue with the Barclaycard app and had to go through and disable all the power management settings for the app. Now it works fine.
Would also be worth trying to make a payment when the app is open.
Haven't tried Google Pay yet

evak2979 said:
Hello
I did see a similar thread but I don't think it answers my issue. Basically nfc works to pair headphones etc. But when I try to use Google pay nothing happens when j touch the phone to a terminal. No sounds no vibrations. I installed Google play services beta, re installed Google pay and still nothing. My phone model is : CLT-L09 and this is in regards to the UK region with a UK card. Everything is installed properly.
Thank you
Click to expand...
Click to collapse
Go to nfc, default payment app and select google pay as the defalut

telsims said:
I had similar issue with the Barclaycard app and had to go through and disable all the power management settings for the app. Now it works fine.
Would also be worth trying to make a payment when the app is open.
Haven't tried Google Pay yet
Click to expand...
Click to collapse
THanks for that tip.
I tried that - still nothing

I would like to report my problem solved !
Someone suggested I ask Vodafone UK to give me a new sim card, and that the solution worked for him when facing the same problem.
I was very skeptical as to why or how a new SIM would allow payment services to work, but hey. It did? I was able to use Google Pay right after installing my new simcard.
In case anyone in the UK has this issue and they are using an old style NFC sim card, replacing it with a new non-NFC one may solve this issue. Thanks !

still have the same issue i cant seem to add my card anymore t set up but on my razer phone 2 its fine

Related

[Q] Stolen Phone - How accessible is my data on my phone

My phone was stolen yesterday evening. They turned it off which of course locked the pin, but if they remove the pin, how much of my phones data is accessible including saved passwords on accounts?
Can someone remove their SIM and see what access the phone grants them to accounts stored on the phone, like email etc?
To the best of my knowledge if they pull the sim card they will not be able to access any of it, and I doubt they stole the phone to get into your gmail. If someone stole it for themselves and are able to get past the pin, they will likely wipe it asap. If someone stole it to sell...the same.
Still to be on the safe side you should change your password with Google and any other accounts that could access your credit card info.
Sorry your phone was stolen, but your secrets should be safe.
Sent from my GT-I9000 using XDA Premium App
effgee said:
My phone was stolen yesterday evening. They turned it off which of course locked the pin, but if they remove the pin, how much of my phones data is accessible including saved passwords on accounts?
Can someone remove their SIM and see what access the phone grants them to accounts stored on the phone, like email etc?
Click to expand...
Click to collapse
Not sure on the I9000 version but i know I can get at all the info with or without a simcard inserted on the Captivate. I would change your passwords ASAP.
Thanks.
I've already gone ahead and changed my gmail password.
Luckily I wiped recently and didn't have many things installed.
I'm terribly depressed about this situation.
My phone, twas a gift.
Thanks for the advice and help.
When I changed SIM in my Galaxy S, phone asked me to re-enter gmail credentials. Unfortunately your data is not encrypted, so the thief can see your SMS, Skype chats and other things (especially if the phone was rooted). Android really sucks in terms of security
There is a tracker and remote wipe built into the security settings of the SGS but it needs to be activated and set up. A little late for you now but maybe for the future or others. BTW it still works even if the sim is changed and you can use the gps (even if switched off) and Google maps to pinpoint it.
my phone was stolen to, well, they did wipe him just before I used my lookout. damn.
but I also advise you to change some passwords.. just incase.
mrsufgi said:
my phone was stolen to, well, they did wipe him just before I used my lookout. damn.
but I also advise you to change some passwords.. just incase.
Click to expand...
Click to collapse
I use lookout as well - luckily haven't really had to use it yet.
There is an app called 'plan b' which you can install over the air from the market on android.Com/market, it allows you to track your phone but if the have cleared of then your most likely out of luck :/ your sd card will be fully accessible... hope you can manage to get it back
Sent from my GT-I9000 using XDA Premium App
Kops said:
I use lookout as well - luckily haven't really had to use it yet.
Click to expand...
Click to collapse
Afaik that can be uninstalled rather easily. Anyways, it's not really stealthy.
If you really want a stealthy track, lock, and wipe solution try Theft Aware from the market (7 days free) or google it, can be used without root (but root offers better features). Cheaper than Lookout too as it's a one-time fee.
If they steal my phone I could simply wipe it (installed on /system so it survives the wipe), lock it, trace it, anything by simple SMS commands. So even if I couldn't get it back at least I can wipe all data.
Won't help the OP sadly but for others this may be useful.
In really sorry for this incident mate
First I assume that you've changed your google & any email password u have over your device.
Next thing, I want u to make a call to your carrier so they block ur device via restricting the imei.
I had this question in my mind so I added a thread previously.
forum.xda-developers.com/showthread.php?t=893247
Sent from my GT-I9000 using Tapatalk
Rycon said:
Afaik that can be uninstalled rather easily. Anyways, it's not really stealthy.
If you really want a stealthy track, lock, and wipe solution try Theft Aware from the market (7 days free) or google it, can be used without root (but root offers better features). Cheaper than Lookout too as it's a one-time fee.
If they steal my phone I could simply wipe it (installed on /system so it survives the wipe), lock it, trace it, anything by simple SMS commands. So even if I couldn't get it back at least I can wipe all data.
Won't help the OP sadly but for others this may be useful.
Click to expand...
Click to collapse
Lookout is a free app. Also, it can be run in "hidden" mode, and you can chose to have it run silently, and only be uninstalled via web .

Can anyone help me with "cast screen" please? I don't know what's wrong!

Okay, so I have a Chromecast that I bought about a week ago and it worked awesome. I bought it primarily for the screen mirroring on my s4. So it worked for a while but when I go to use it last night, the option to cast my screen is missing entirely from my menu. I tried uninstalling the app and factory reset of my Chromecast. I can't find anyone on the Internet that's having the same problem as me. Can someone please look into helping me fix this? It works fine on my mom's galaxy s4. Thanks in advance.
AlphaCureButt said:
Okay, so I have a Chromecast that I bought about a week ago and it worked awesome. I bought it primarily for the screen mirroring on my s4. So it worked for a while but when I go to use it last night, the option to cast my screen is missing entirely from my menu. I tried uninstalling the app and factory reset of my Chromecast. I can't find anyone on the Internet that's having the same problem as me. Can someone please look into helping me fix this? It works fine on my mom's galaxy s4. Thanks in advance.
Click to expand...
Click to collapse
Go to device settings-apps-all. select Google services framework. Clear data. Clear cache. Reboot phone. Reinstall chromecast app. Go to settings-apps-all. Selelect Google play services. Make sure it is v5.0.89. Launch chromecast app. Do you see cast screen option?
hwong96 said:
Go to device settings-apps-all. select Google services framework. Clear data. Clear cache. Reboot phone. Reinstall chromecast app. Go to settings-apps-all. Selelect Google play services. Make sure it is v5.0.89. Launch chromecast app. Do you see cast screen option?
Click to expand...
Click to collapse
I followed all of your steps precisely and there is still no cast screen option after the directions.
AlphaCureButt said:
I followed all of your steps precisely and there is still no cast screen option after the directions.
Click to expand...
Click to collapse
Do you have a backup from when it was working? If yes, restore from backup. If not, take it to your phone provider retail store and see if they can get it working. Your phone is not rooted I hope. Otherwise they won't work on it. It's weird your mom's same model phone works to cast screen and your's not.
Yeah, it's rooted. I'm done. I'm going to flash the stock ROM on it because root has done nothing but mess up my phone. I'm not smart enough to fix things I tinker with. Haha.
AlphaCureButt said:
Yeah, it's rooted. I'm done. I'm going to flash the stock ROM on it because root has done nothing but mess up my phone. I'm not smart enough to fix things I tinker with. Haha.
Click to expand...
Click to collapse
What rom & kernel are you using? AOSP based or TW
I'm using stock. I don't know what the other things mean. I haven't changed anything except the status bar using the build prop hack. I even tried reverting to the original build prop and it didn't fix it.
Try power cycling your Chromecast, then go and do the Google Play services flush again after restoring your original build.prop
Alrighty. I'll try that and post my results. Thanks in advance.
Oh my God!!!! That worked. Thank you so much, man!!!! I love my Chromecast.
hwong96 said:
Go to device settings-apps-all. select Google services framework. Clear data. Clear cache. Reboot phone. Reinstall chromecast app. Go to settings-apps-all. Selelect Google play services. Make sure it is v5.0.89. Launch chromecast app. Do you see cast screen option?
Click to expand...
Click to collapse
That is terrible advice. Clearing Google Services Framework can have bad consequences. Especially since it will break any apps that use google's messaging services. For instance, it will stop Gmail notifications for days. Luckily Gmail is one of the few apps that will eventually recover from the key being changed.
bhiga said:
Try power cycling your Chromecast, then go and do the Google Play services flush again after restoring your original build.prop
Click to expand...
Click to collapse
Hi, im having the same issue on LG D802 on CloudyG3. could you please explain more about "power cycling the Chromecast" does this mean factory reset my Chromecast device? and how do i "flush Google Play Services"? Cause i still cant find my cast screen option on the app till now
Power cycle means remove power, count to 30, reconnect power.
You shouldn't need to mess with Google Play Services these days.
cant download
AlphaCureButt said:
Okay, so I have a Chromecast that I bought about a week ago and it worked awesome. I bought it primarily for the screen mirroring on my s4. So it worked for a while but when I go to use it last night, the option to cast my screen is missing entirely from my menu. I tried uninstalling the app and factory reset of my Chromecast. I can't find anyone on the Internet that's having the same problem as me. Can someone please look into helping me fix this? It works fine on my mom's galaxy s4. Thanks in advance.
Click to expand...
Click to collapse
Please help
my galaxy s4 is doing the same thing
My casting screen option is gone and I don't know how to get it back either. This is horrible!
+1 on a D801 in the US. Was working on ClloudyG3(1.5?) and I upgraded to 2.1 and had the issue. Was not device specific as my wifes M7 suddenly had the option removed also. Hers came back and mine has not.......
Definitely check the wireless connectivity of Chromecast.
speed4cast can help you benchmark that. If the connection is poor (like in one of my rooms) then Chromecast will intermittently drop off and streaming performance will be very poor, if it works at all.

Apple Music Crash

Installed Apple Music and it has been working fine since launch until recently. At launch it will just crash in about a second. I've tried clearing cache and data, reinstalled, and rebooted the phone to no success.
Anyone else has/had any issues with this?
neolionhart said:
Installed Apple Music and it has been working fine since launch until recently. At launch it will just crash in about a second. I've tried clearing cache and data, reinstalled, and rebooted the phone to no success.
Anyone else has/had any issues with this?
Click to expand...
Click to collapse
It's working ok for me so might be a firmware issue on the phone
lisnalee said:
It's working ok for me so might be a firmware issue on the phone
Click to expand...
Click to collapse
Thanks for the reply. My device is CLT-L09 UK model on EE and it's been the same firmware since launch with no updates. Like I said, it was working fine up until recently.
neolionhart said:
Thanks for the reply. My device is CLT-L09 UK model on EE and it's been the same firmware since launch with no updates. Like I said, it was working fine up until recently.
Click to expand...
Click to collapse
Exact same setup for me so that's not much help for you unfortunately!
neolionhart said:
Installed Apple Music and it has been working fine since launch until recently. At launch it will just crash in about a second. I've tried clearing cache and data, reinstalled, and rebooted the phone to no success.
Anyone else has/had any issues with this?
Click to expand...
Click to collapse
I have the exact same problem. Switched from an iPhone to Huawei P20 Pro. Apple Music was fine for a week and since yesterday it keeps crashing. Installed old version APKs, tried cleaning everything, even resetting the phone to factory settings although there were no firmware updates. Literally tried everything and no luck.
And that's just one of the issues I am having. Some SMS messages won't show up in the default messaging app, notifications won't show on lockscreen. Some strange OS hiccups happening all the time. The whole office here tried to enable the notification content on the lockscreen - we know where the option is - but it just doesn't work. The SMS isssue is beyond Huawei support and carrier support. And hey, we are phone reviewers, we know stuff FFS...
Anyway, joining the wagon with Apple Music crashing and hoping for some resolution.
Me too, signed up to a free 3 months a few days ago. Working well yesterday, since this morning I can't open the app.
I've uninstalled/reinstalled, cleared cache/data and nothing. EE handset too. Although didn't use the 6 months free offer from EE. I'll use that when my 3 month one expires.
Sent from my CLT-L09 using Tapatalk
Out of interest, if your having the apple music crash, do you also have the issue with Google maps? I have both! Starting to wonder if the problems are linked and I need to go for a replacement handset.
Sent from my CLT-L09 using Tapatalk
I don't have other apps crashing, just Apple Music. Used Google Maps this morning.
Also I used AM on lots of Android devices, this is the first one where it completely stopped working.
I'm using the EE 6 MTH trial and both apple music and Google maps are still working fine for me.
It could be a simple phone setting or another app conflicting with it.
lisnalee said:
I'm using the EE 6 MTH trial and both apple music and Google maps are still working fine for me.
It could be a simple phone setting or another app conflicting with it.
Click to expand...
Click to collapse
It could, but nothing is fixed even after factory reset. It just happened in a slow day with no new installed apps or updates (I have just 8 apps anyway). Tried everything already. It's like it's an hardware issue...
eomero said:
It could, but nothing is fixed even after factory reset. It just happened in a slow day with no new installed apps or updates (I have just 8 apps anyway). Tried everything already. It's like it's an hardware issue...
Click to expand...
Click to collapse
Be worth checking with others and compare apps to see if it's that.
I installed an app similar to geekbench and it's stopped my pixel XL from switching on with the power button, i had to hard reset it to bootloader menu every time to get it going. Took some head scratching to narrow it down. Once app removed the phone was as good as new again
lisnalee said:
Be worth checking with others and compare apps to see if it's that.
I installed an app similar to geekbench and it's stopped my pixel XL from switching on with the power button, i had to hard reset it to bootloader menu every time to get it going. Took some head scratching to narrow it down. Once app removed the phone was as good as new again
Click to expand...
Click to collapse
Yes. Although on a fresh install - I just download AM and that's it - it keeps doing it. I am now thinking of some carrier+phone related issue and will try by downgrading the carrier services, or switching SIMs...
eomero said:
Yes. Although on a fresh install - I just download AM and that's it - it keeps doing it. I am now thinking of some carrier+phone related issue and will try by downgrading the carrier services, or switching SIMs...
Click to expand...
Click to collapse
Try going to settings, battery, app launch and set am to manual. Clear the cache etc and see if it helps. That's what mine is set to
It's a problem with Google play services. If you uninstall, then update again it will work again.
You're right, thank you. Just cleared data from Google play services and it's working again!
Sent from my CLT-L09 using Tapatalk
Kerchant said:
It's a problem with Google play services. If you uninstall, then update again it will work again.
Click to expand...
Click to collapse
Thanks!!! Fixed it.
Happened again yesterday. Google play services issue again but wiping data means I have to set up Google pay from scratch every time. Quite annoying.
Sent from my CLT-L09 using Tapatalk
I've started having this problem now as well, so somethings not right.
Had the same issue. Deleted Google Play Services data and cache and it worked again.
hkoornhof said:
Had the same issue. Deleted Google Play Services data and cache and it worked again.
Click to expand...
Click to collapse
Yea, that fixed it for me yesterday. It's only temporary though - started crashing again today.

Google Pay NFC not working

Hi,
Last days Ive got a problem with Gpay when paying in stores. Phone just doesnt react. I was trying to reset network settings, clearing cache of Gpay and google play store, and operator services - nothing. Clearing cache of phone with no success too. Changing sim to another slot too. Nfc is turned on and working (with printers for ex.) I was trying to use Huawei Wallet to pay, app showed, but unfortunatelly cant add any cards in Poland.... I have no idea whats wrong... Problem is on every terminal in every store, card set as default, acrtivated in bank too.
Can someone help me before I do factory reset?
Fix is a bit stupid, but... after uninstalling Google Pay app it start working again.
google pay works without google pay?
hexen88 said:
Hi,
Last days Ive got a problem with Gpay when paying in stores. Phone just doesnt react. I was trying to reset network settings, clearing cache of Gpay and google play store, and operator services - nothing. Clearing cache of phone with no success too. Changing sim to another slot too. Nfc is turned on and working (with printers for ex.) I was trying to use Huawei Wallet to pay, app showed, but unfortunatelly cant add any cards in Poland.... I have no idea whats wrong... Problem is on every terminal in every store, card set as default, acrtivated in bank too.
Can someone help me before I do factory reset?
Click to expand...
Click to collapse
Same problem here. What's fix possibilites ??
Uninstalling Rossmann app fixes problem
still have the same issue

Google Maps No Voice Assistance

I got my P40 Pro Plus yesterday, pretty flawless install of GMS on the factory .137 firmware. Google Maps is now installed and it kept shutting down, but I was able to get a longer time in between oncr to download a map of a selected area. Afterward and about three restarts of the phone later it worked. All except for voice assistance. The voices is there, as I did a test, but there are no prompts. Has anyone been able to fix this and get the prompts?
Fujimens said:
I got my P40 Pro Plus yesterday, pretty flawless install of GMS on the factory .137 firmware. Google Maps is now installed and it kept shutting down, but I was able to get a longer time in between oncr to download a map of a selected area. Afterward and about three restarts of the phone later it worked. All except for voice assistance. The voices is there, as I did a test, but there are no prompts. Has anyone been able to fix this and get the prompts?
Click to expand...
Click to collapse
I do not have this issue, my GMap / AA voice assistance working fine.
Did you try force close your map, clear cache and data, reboot ?
thomsontam said:
I do not have this issue, my GMap / AA voice assistance working fine.
Did you try force close your map, clear cache and data, reboot ?
Click to expand...
Click to collapse
Yep, a couple of times. The behavior changes, though and it's inconsistent. Right now, the app will open and function so long as I never turn wifi on. The moment wifi goes on, the app shuts off.
If you have any tips on reinstall, I'd be happy to try them out.
Fujimens said:
Yep, a couple of times. The behavior changes, though and it's inconsistent. Right now, the app will open and function so long as I never turn wifi on. The moment wifi goes on, the app shuts off.
If you have any tips on reinstall, I'd be happy to try them out.
Click to expand...
Click to collapse
Not sure you tried uninstall and reinstall before? Try boot into Recovery Mode and clear cache ?
https://www.hardreset.info/devices/huawei/huawei-p40-pro/recovery-mode/
Did you try other version of Map from APK Pure?
https://apkpure.com/search?q=Google+Map
Currently I am on 10.53.1 (#105310240)
thomsontam said:
Not sure you tried uninstall and reinstall before? Try boot into Recovery Mode and clear cache ?
https://www.hardreset.info/devices/huawei/huawei-p40-pro/recovery-mode/
Did you try other version of Map from APK Pure?
https://apkpure.com/search?q=Google+Map
Currently I am on 10.53.1 (#105310240)
Click to expand...
Click to collapse
Yes, reinstalled numerous times, also from APKPure. I reinstalled again after clearing the data and cache and it works fine now,but still no voice assistance,which others widely report as well, including in this very forum. The recovery mode thing you posted sounds sketchy. This is a brand new phone and Google Maps is widely reported throughout the internet as having broken voice assistance.
Fujimens said:
Yes, reinstalled numerous times, also from APKPure. I reinstalled again after clearing the data and cache and it works fine now,but still no voice assistance,which others widely report as well, including in this very forum. The recovery mode thing you posted sounds sketchy. This is a brand new phone and Google Maps is widely reported throughout the internet as having broken voice assistance.
Click to expand...
Click to collapse
I think I was very lucky, I got mine in early Sept which is prior to existing GMS method stopped working and near all g. apps working fine.
Fingercross my GMS will not break during firmware OTA update.
Outta nowhere it's working now, no issues. I don't get why sometimes I can't even reopen the app while on wifi to having it work perfectly.
Now to try and figure out how to fix Google Assistant.

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