Database Develop

[Q] Yellowish screen?

Hi there,
The Galaxy Note is my first phone with a LED screen, I had a Desire HD before.
Since I got my Galaxy Note, the screen seems a bit yellowish to me.
When you tilt it a little bit to the side, you see the while colors becomes more white, but when you tilt it back, so the screen is right in front of you, then the white colors looks a bit yellowish again.
Is this normal for a LED screen?
I don't like the yellowish tint at all, but for the rest the screen looks amazing.
Thanks for your answers

Hmm I don't really notice any sort of yellow tint on my screen but then again I'm not the most color observant person . What you can try is go int settings==>display==>screen mode and change it from standard to dynamic or movie. I have it on dynamic and love it.

GallardosEggrollShop said:
Hmm I don't really notice any sort of yellow tint on my screen but then again I'm not the most color observant person . What you can try is go int settings==>display==>screen mode and change it from standard to dynamic or movie. I have it on dynamic and love it.
Click to expand...
Click to collapse
Thanks for your answer
Yea I already tried dynamic mode, it makes the yellowish tint a little less, but it's still there.
You can notice it by yourself by tilting the phone.
Just put something on your screen that has a white color, and watch the screen from the side, it looks much nicer then.

Ohyea, by the way.
You can also notice the yellowish very good if you put the screen mode on movie

Just got my Galaxy Note N7000 today and noticed the same issue on mine. Tilting the screen slightly makes the whites look pure white while in its normal position the screen looks kinda yellow. I am not being able to understand if this is a faulty set or not

SAMOLED screens are supposed to have superior viewing angles, it is believed that the Oleophobic coating is causing the green/blue/yellow tinting that you see when the phone is tilted ( well in your case its a direct view ) my first screen had absolutely no color shift even at the most extreme angles, the new one I have now has a blue tint unless directly viewed.
The norm is supposed to have great viewing angles and only shift in really extreme and non usable angles.

EarlZ said:
SAMOLED screens are supposed to have superior viewing angles, it is believed that the Oleophobic coating is causing the green/blue/yellow tinting that you see when the phone is tilted ( well in your case its a direct view ) my first screen had absolutely no color shift even at the most extreme angles, the new one I have now has a blue tint unless directly viewed.
The norm is supposed to have great viewing angles and only shift in really extreme and non usable angles.
Click to expand...
Click to collapse
So what you are saying here is that we should use our phone while we keep it tilted? LOL

joshoon said:
So what you are saying here is that we should use our phone while we keep it tilted? LOL
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Click to collapse
EarlZ said:
The norm is supposed to have great viewing angles and only shift in really extreme and non usable angles.
Click to expand...
Click to collapse
How hard is that to understand?

EarlZ said:
How hard is that to understand?
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Click to collapse
Well, you don't have to be upset like that.
What I'm trying to say is that if you tilt the phone, it has great colors.
But when you look straight onto the screen, you see a yellowish screen.
Your conclusion is that the viewing angle are very good, and only shift in really extreme and non usable angles.
Looking straight onto the screen should not be a non usable angle.
And Im not the only one who's saying it, but when you tilt the phone, the colors looks much nicer.

Im not upset, I just found it amusing why it was not understood right off the bat.
Have your screen/phone replaced, thats clearly a quality control issue.

EarlZ said:
Im not upset, I just found it amusing why it was not understood right off the bat.
Have your screen/phone replaced, thats clearly a quality control issue.
Click to expand...
Click to collapse
But I just got it new, and more people are complaining about it (also some outside xda).
So I am wondering if it worths it to replace it, because it can happen again.

joshoon said:
But I just got it new, and more people are complaining about it (also some outside xda).
So I am wondering if it worths it to replace it, because it can happen again.
Click to expand...
Click to collapse
Thats something only you can decide, IMHO thats a hardware defect.
Another person posted the same thing.
http://forum.xda-developers.com/showthread.php?t=1440582
If you google for Galaxy Note + green tint you'ed get a few results including this:
http://forum.xda-developers.com/showthread.php?t=1335161
Some users report is as normal and accept it as normal, If its normal Im wondering why theres a green and blue tint difference and a few screens dont even have any tinting even at extreme angles. Like the first one I got (but had very visible horizontal lines )

EarlZ said:
Thats something only you can decide, IMHO thats a hardware defect.
Another person posted the same thing.
http://forum.xda-developers.com/showthread.php?t=1440582
If you google for Galaxy Note + green tint you'ed get a few results including this:
http://forum.xda-developers.com/showthread.php?t=1335161
Some users report is as normal and accept it as normal, If its normal Im wondering why theres a green and blue tint difference and a few screens dont even have any tinting even at extreme angles. Like the first one I got (but had very visible horizontal lines )
Click to expand...
Click to collapse
Interesting.
Actually I'm not a whiner, so I can live with the tint for 2 years, but still...
If I will be in the center of my city, I will ask the phone store what they think, and what they will do to solve it.

joshoon said:
Interesting.
Actually I'm not a whiner, so I can live with the tint for 2 years, but still...
Click to expand...
Click to collapse
All upto you, I how ever prefer to enjoy my device as defect free as possible. Especially for this device that boasts a 'great screen' and the high price tag.

EarlZ said:
All upto you, I how ever prefer to enjoy my device as defect free as possible. Especially for this device that boasts a 'great screen' and the high price tag.
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Click to collapse
True.
But I don't expect a device to be defect when it is just new.
Still there are also some people that say it is normal.
I also got a friend, he's a designer, and works with photoshop etc, and colors are very important to him.
I also told him about this issue, he said it happens more with screen, and it is seen as normal for these screens where it appears with.

joshoon said:
True.
But I don't expect a device to be defect when it is just new.
Still there are also some people that say it is normal.
Click to expand...
Click to collapse
This is the reason why quality control is so random with samsung, people accepting defects as normal but dont let my expectations be yours as long as your happy with the device thats what is important.
joshoon said:
I also got a friend, he's a designer, and works with photoshop etc, and colors are very important to him.
I also told him about this issue, he said it happens more with screen, and it is seen as normal for these screens where it appears with.
Click to expand...
Click to collapse
He does have a point normally a screen comes in warm,cool and neutral depending on the factory calibration. These things can be normal as long as the user accepts them to be.

EarlZ said:
This is the reason why quality control is so random with samsung, people accepting defects as normal but dont let my expectations be yours as long as your happy with the device thats what is important.
He does have a point normally a screen comes in warm,cool and neutral depending on the factory calibration. These things can be normal as long as the user accepts them to be.
Click to expand...
Click to collapse
Clear enough
I'll see what I will do then
Thanks for your great answers!

No problem, Keep us posted on whatever you decide.

I've had four blue Galaxy Notes and one white and they all exhibit varying degrees of tint with some less noticeable than others. Some have a more warmish yellow tint while others are cooler with more of a blue tint. It was the same way on the Galaxy S2. The best you can hope for in getting a replacement is one that has a tint that's less noticeable or if you prefer a cooler tint to the warmer tint.

Twohothardware said:
I've had four blue Galaxy Notes and one white and they all exhibit varying degrees of tint with some less noticeable than others. Some have a more warmish yellow tint while others are cooler with more of a blue tint. It was the same way on the Galaxy S2. The best you can hope for in getting a replacement is one that has a tint that's less noticeable or if you prefer a cooler tint to the warmer tint.
Click to expand...
Click to collapse
Yea well, I will live with it for now, because I love it too much to loose it, hehe.
Sent from my GT-N7000 using xda premium

Visible pixels

Just noticed that I can visibly see the LED pixels on the screen.. Anyone else have this happen after having the phone for a bit?

It's 493ppi so seeing 1 OLED pixel seems out there even for most people. I have 20/10 vision correct with contacts and I can't see them even if I try. Maybe if I had a dead pixel I could see it, but normally I can't see anything.

My display looks like Christmas tinsel

born_fisherman said:
My display looks like Christmas tinsel
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Can you take a picture of it with another phone? If it looks like that I would RMA it.

Pilz said:
Can you take a picture of it with another phone? If it looks like that I would RMA it.
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Click to collapse
I couldn't get the other phone to focus on the pixels. I put in a request with AT&T for a replacement under warranty.. Just concerned with the build quality of the device since I've only owned it for a couple weeks and have this issue. Its a damn expensive device to have issues like this.

born_fisherman said:
I couldn't get the other phone to focus on the pixels. I put in a request with AT&T for a replacement under warranty.. Just concerned with the build quality of the device since I've only owned it for a couple weeks and have this issue. Its a damn expensive device to have issues like this.
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Click to collapse
I didn't have that issue on my first Nexus 6 but I did have a camera issue. My second one is excellent no issues so far. I had my first one for 7 weeks before I had to RMA it.

I have perfect vision (my optometrist is jealous) and I can't resolve individual pixels on the display when held at "normal" distances.
After using the Nexus 6 though, I can resolve the pixels on my N7 LTE under certain conditions, after never having noticed it before. Drives me nuts.

TheAmazingDave said:
I have perfect vision (my optometrist is jealous) and I can't resolve individual pixels on the display when held at "normal" distances.
After using the Nexus 6 though, I can resolve the pixels on my N7 LTE under certain conditions, after never having noticed it before. Drives me nuts.
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Click to collapse
That's how it is when I use Mt wife's S5 it's almost annoying because I can see them sometimes when I didn't used to. That started after having my G3 for the past 7 months

So just to be clear, when y'all are looking at the screen with a white background, you don't see red, blue, and green dots, correct?

born_fisherman said:
So just to be clear, when y'all are looking at the screen with a white background, you don't see red, blue, and green dots, correct?
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Click to collapse
Yes that's correct.

born_fisherman said:
So just to be clear, when y'all are looking at the screen with a white background, you don't see red, blue, and green dots, correct?
Click to expand...
Click to collapse
Not corrected. I can see them also. It is mostly because of the uneven pentile pixel layout. Coming from an LG G3 which is stripe RGB you will definitely see a difference in quality. G3 is much more ordered and cleaner vs N6 a bit grainy with slight pink side. However, in my opinion it is an illusion because of a vertical vs diagonal layout. In both cases the blend is even.
My guess is that your new unit will not be any different.

obsanity said:
Not corrected. I can see them also. It is mostly because of the uneven pentile pixel layout. Coming from an LG G3 which is stripe RGB you will definitely see a difference in quality. G3 is much more ordered and cleaner vs N6 a bit grainy with slight pink side. However, in my opinion it is an illusion because of a vertical vs diagonal layout. In both cases the blend is even.
My guess is that your new unit will not be any different.
Click to expand...
Click to collapse
My previous device was the G2 and in certain lights you can see the pixels with the screen off, especially outdoors. However, I don't see the pixel arrangement with the screen off on the N6; and I don't recall seeing the pixels prior to today.. Maybe it wasn't evident at first and maybe my eyes are now focused on the pixels, but I don't think you should be able to see RGB light reflections when viewing the phone display straight on. My HP laptop has the same affect when the screen has some wet spots; but the fact is, I can wipe dry those spots and the RGB reflections are gone. I don't have time to go to a brick and motor store to view the phones on display, and the new device should be in my hands mid-week.
Here's a thought - I installed the Skinomi Techskin a few days ago (probably a week now). Wondering if this screen protector is causing this?

born_fisherman said:
My previous device was the G2 and in certain lights you can see the pixels with the screen off, especially outdoors. However, I don't see the pixel arrangement with the screen off on the N6; and I don't recall seeing the pixels prior to today.. Maybe it wasn't evident at first and maybe my eyes are now focused on the pixels, but I don't think you should be able to see RGB light reflections when viewing the phone display straight on. My HP laptop has the same affect when the screen has some wet spots; but the fact is, I can wipe dry those spots and the RGB reflections are gone. I don't have time to go to a brick and motor store to view the phones on display, and the new device should be in my hands mid-week.
Here's a thought - I installed the Skinomi Techskin a few days ago (probably a week now). Wondering if this screen protector is causing this?
Click to expand...
Click to collapse
So are you talking about seeing pixels when the screen is on or when the screen is off?
The die of the pixel arrangement will be visible under certain angle in just the right light when the screen is off.
Also, screen protectors can cause this to be amplified for sure. It all depends on the quality of that screen protector.

This characteristic is just one of those things you have to put up with when you're dealing with resolution cheating samsung crappy pentile amoled displays. I was hoping that the QHD would be enough to overcome the pentile, but that doesn't seem to be entirely the case for some.
At least (if tmo ever decides to actually ship it) it won't be as bad as my last cheating samsung amoled... a 4" 800x480.
I figured going into this, that the display would be pretty crappy. Too big, and amoled pentile... but after suffering with non-nexus devices for a few years (last one was a "nexus zero" -- ADP1...), I just don't feel like fighting with the thing, so fact of being a nexus > crappy display.

Yellow tint on the bottom of the screen

Seems some of users have this defect and it would be nice to see how many are affected, I know there's another thread but I felt this issue needed a proper poll.
I have it too, it's only noticeable on white or nearly white backgrounds like in the settings app, it's a slight yellow/Amber tint covering around 1/5 of the bottom part of the screen, starting gradually and ending at the bottom.
Take a quick look by opening the settings menu, and having a close look, it might not be noticeable at first.
it might not be noticeable with very high brightness
Please let us know if you have this issue.

I have a slight issue in the display where the top left corner seems distorted as if the display is getting folded.

TheSaarth said:
I have a slight issue in the display where the top left corner seems distorted as if the display is getting folded.
Click to expand...
Click to collapse
I guess the quality control is somewhat sub par, I'm leaning towards not sending my unit in as everything else works fine, and the tinting is mostly not noticeable.
I guess they have some issues gluing the display into the frame and it gets slightly distorted.

Shebee said:
I guess the quality control is somewhat sub par, I'm leaning towards not sending my unit in as everything else works fine, and the tinting is mostly not noticeable.
I guess they have some issues gluing the display into the frame and it gets slightly distorted.
Click to expand...
Click to collapse
Yep! It's minor issue and the phone is excellent otherwise which is why I too am not bothering with claims or anything as such.

I exchanged mine and got a nearly perfect screen,
What I would suggest is try to go to your local phone repair shop and ask them to put it under the Ultraviolet Light for 10 mins. It should help since phones use UV activated adhesive (LOCA/OCA)

nikaizad said:
I exchanged mine and got a nearly perfect screen,
What I would suggest is try to go to your local phone repair shop and ask them to put it under the Ultraviolet Light for 10 mins. It should help since phones use UV activated adhesive (LOCA/OCA)
Click to expand...
Click to collapse
How perfect is nearly perfect?
And how would the UV-light help the issue?

Even i changed mine n its 2nd n7p. Still the yellow tint is present on this one but little less than the previous one. So sticking with it.. may be some live display or configurable colour settings would help if Nokia (hmd) put it on android p.
Or even in further near update . Otherwise m going to nokia care next month. Lets see what happens

vivek638 said:
Even i changed mine n its 2nd n7p. Still the yellow tint is present on this one but little less than the previous one. So sticking with it.. may be some live display or configurable colour settings would help if Nokia (hmd) put it on android p.
Or even in further near update . Otherwise m going to nokia care next month. Lets see what happens
Click to expand...
Click to collapse
So you got it replaced and the new phone had the same issue?

Shebee said:
So you got it replaced and the new phone had the same issue?
Click to expand...
Click to collapse
Yes it is still having the same issue but little less than the 1st one

vivek638 said:
Yes it is still having the same issue but little less than the 1st one
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Click to collapse
Mine looks like this, it's very slight, how does it compare to yours? I don't think I want to risk getting a replacement.
I have to say it looks worse on the picture than in real life.

Shebee said:
Mine looks like this, it's very slight, how does it compare to yours? I don't think I want to risk getting a replacement.
I have to say it looks worse on the picture than in real life.
Click to expand...
Click to collapse
Yes like this only but mine is little less. On the 1st one it was exactly the same as urs.. but now on 2nd one its half of that yellowish

I had this, exchanged, got a new one with slightly less of the issue but still present. It's slowly going away with time, think it may be similar to some phones in the past where the glue hadn't completely set and required some heat from the panel being on, or possibly UV from the sun, to go clear.

I have it, but it's only really noticable at very low brightness and on completely white backgrounds. Even then it's pretty subtle. Sad, that this "premium" midrange phone has such a problem.

I sent mine back, it was bugging me too much, I even took a measurement with my Spyder3 calibrator, and comparing the top and bottom portions of the screen, I measured a delta E of 7.41 on a perfect white background.
I'm no expert but according to wiki and other resources 2-5 already indicates that is a heavy discoloration and is perceived as another color/tone, so it definitely wasn't just in my eyes.
I will try my luck with another unit, and if it has the same issue I will just leave it be.

Do you still have the problem (as of July)?
vivek638 said:
Even i changed mine n its 2nd n7p. Still the yellow tint is present on this one but little less than the previous one. So sticking with it.. may be some live display or configurable colour settings would help if Nokia (hmd) put it on android p.
Or even in further near update . Otherwise m going to nokia care next month. Lets see what happens
Click to expand...
Click to collapse
HI! I was just about to buy the Nokia 7 Plus, But now I am worried about this screen tinting problem that everyone seems to be complaining about. Can you please tell me if you still have the problem? Has anyone found a solution?
Thank you.
---------- Post added at 09:54 AM ---------- Previous post was at 09:44 AM ----------
Shebee said:
Seems some of users have this defect and it would be nice to see how many are affected, I know there's another thread but I felt this issue needed a proper poll.
I have it too, it's only noticeable on white or nearly white backgrounds like in the settings app, it's a slight yellow/Amber tint covering around 1/5 of the bottom part of the screen, starting gradually and ending at the bottom.
Take a quick look by opening the settings menu, and having a close look, it might not be noticeable at first.
it might not be noticeable with very high brightness
Please let us know if you have this issue.
Click to expand...
Click to collapse
HI! I was just about to buy the Nokia 7 Plus, But now I am worried about this screen tinting problem that everyone seems to be complaining about. Can you please tell me if you still have the problem? Has anyone found a solution?
As of July 2018, do the products still have this issue?
Thank you.

It is hardware issue some part of phones, software update is not a solution. You have lucky and get phone without it, or you are out of luck and get it with yellow tint. Simple.
Wysłane z mojego Nokia 7 plus przy użyciu Tapatalka

Weird smearing/band on the screen

So, today at night I noticed that when I'm in the camera in dark areas, or in Spotify with a dark background. I noticed that the screen in the middle from the notch till the chin has a lighter colour than the edges. The width of it is about half the screen centred in the middle. It's kinda like how Zack (jerryrigeverything) puts a lighter to the screen and the pixels turn white, but it's not that extreme. It's only noticeable in low brightness, and dark backgrounds, not black. The most noticeable was in video on the front camera. The "stain" has a lighter blueish tone to it.
I'll leave some pictures for you to test them. I know that when I checked on my phone again with light, the stain wasn't there. Test them in a low lit area, and lower the brightness almost to the lowest setting.

The second pic is the front camera (the most noticeable in person). On xda, I find Spotify to the most noticeable.

Maybe I'm blind but for me everything is ok. Maybe you have DC dimming on. Sometimes screen may look weird in dark areas with that option turned on.

Yes this must be due to DC dimming, called anti-flicker in the settings, shut that off and see if it gets better. If you want to show us how it looks you will have to take a photo of the screen with another camera since it doesn't show in a screenshot. That picture is captured before it is sent to the display. The "anti-flicker" setting is known to produce distortion at low light conditions.

gerhard_wa said:
Yes this must be due to DC dimming, called anti-flicker in the settings, shut that off and see if it gets better. If you want to show us how it looks you will have to take a photo of the screen with another camera since it doesn't show in a screenshot. That picture is captured before it is sent to the display. The "anti-flicker" setting is known to produce distortion at low light conditions.
Click to expand...
Click to collapse
Ok. I'll test it tonight. If I use another camera, it'll just blow the image or just won't show up.

gerhard_wa said:
Yes this must be due to DC dimming, called anti-flicker in the settings, shut that off and see if it gets better. If you want to show us how it looks you will have to take a photo of the screen with another camera since it doesn't show in a screenshot. That picture is captured before it is sent to the display. The "anti-flicker" setting is known to produce distortion at low light conditions.
Click to expand...
Click to collapse
I just checked settings, and I have that I had it switched off. I'll see if it makes a difference.

karolak-33 said:
Maybe I'm blind but for me everything is ok. Maybe you have DC dimming on. Sometimes screen may look weird in dark areas with that option turned on.
Click to expand...
Click to collapse
so ive tested it on and off. With dc on, it made worse. So i left it off. The picture ive taken (which was the best i could take) shows a green hue highlighted with the circle. I dont think its the screen protector as it only shows up on low brightness and dark colours, especially grey. Any ideas?
P.s. It looks a bit worse in person than in the pic.

Oh, now I see but I couldn't reproduce it on my Mi9, no matter what brightness or with DC dimming on/off. I'm afraid it may be some screen issue.

That's a dark gray uniformity issue, it's fairly standard on oleds, especially low end ones such as this one. On mine the green tint is most prominent on the top right corner and gradually lessens to the opposite corner. There might be more uniform ones out there but they're like what, 1 in 10 units? If you say yours actually looks worse than in the photo you might have one of the worse ones, but if you can exchange this unit don't expect to get one that's significantly better. To get one that's surely better you have to go for the more expensive ones because those use newer generation panels so the uniformity issues only show at the darkest of grays and and the brighter parts will actually be brighter white which is correct, not green as is the case with the mi 9 panel(pre 2017 panel, samsung stopped having this issue on the s8).

kingbasescu said:
That's a dark gray uniformity issue, it's fairly standard on oleds, especially low end ones such as this one. On mine the green tint is most prominent on the top right corner and gradually lessens to the opposite corner. There might be more uniform ones out there but they're like what, 1 in 10 units? If you say yours actually looks worse than in the photo you might have one of the worse ones, but if you can exchange this unit don't expect to get one that's significantly better. To get one that's surely better you have to go for the more expensive ones because those use newer generation panels so the uniformity issues only show at the darkest of grays and and the brighter parts will actually be brighter white which is correct, not green as is the case with the mi 9 panel(pre 2017 panel, samsung stopped having this issue on the s8).
Click to expand...
Click to collapse
Thanks for the reply mate! Is there any way to tell what specific (display) model do I have?. My box says it was manufactured in July.

kingbasescu said:
That's a dark gray uniformity issue, it's fairly standard on oleds, especially low end ones such as this one. On mine the green tint is most prominent on the top right corner and gradually lessens to the opposite corner. There might be more uniform ones out there but they're like what, 1 in 10 units? If you say yours actually looks worse than in the photo you might have one of the worse ones, but if you can exchange this unit don't expect to get one that's significantly better. To get one that's surely better you have to go for the more expensive ones because those use newer generation panels so the uniformity issues only show at the darkest of grays and and the brighter parts will actually be brighter white which is correct, not green as is the case with the mi 9 panel(pre 2017 panel, samsung stopped having this issue on the s8).
Click to expand...
Click to collapse
Since I never saw this on a Mi9, not mine or any other, I don't think this is true in the case of the Samsung display used by Xiaomi on the Mi9.
The topic starter should contact the seller and get a replacement.

gerhard_wa said:
Since I never saw this on a Mi9, not mine or any other, I don't think this is true in the case of the Samsung display used by Xiaomi on the Mi9.
The topic starter should contact the seller and get a replacement.
Click to expand...
Click to collapse
Will all the hassle be worthwhile though?

Jt380p said:
Will all the hassle be worthwhile though?
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Click to collapse
That’s entirely up to you! Can you disregard the distortion you will be ok, but if you find yourself constantly noticing it and being annoyed by it then it will be well worth the hassle I would guess. But only you know what’s right!

Have this on mine, ordered another one in hopes that I can get a better one but it was slightly worse, checked the one they had in a newly opened mi store, that one had it as well to a similar degree. Saying this doesn't happen on the mi 9 is bollocks, all of them have it to some extent, it's a question of how much you're willing to tolerate.
The best thing you can do IMO when you're in a pickle about returning something is do what I said I did: order another one but keep the first one around, compare and just keep the one you like more. That way you won't feel bad about returning the first one and being stuck with the 2nd or just being stuck with the 1st if you don't return at all. Obviously it all depends if you can fit all this into however much time you've got left to return, I was lucky to have 30 days.

Dind!t notice that

Touch screen issue test / reproduction (video)

Hi All,
I also experience the touch screen issue on my Galaxy S20 FE.
I have created a short video on how to check and reproduce it: Galaxy S20FE touch screen issue - testing and reproducing
Please share your comments if you also experience it.

Did that experiment and i think my device is "ghost touch free".
Sent from my S20 FE 5G

maderos said:
Did that experiment and i think my device is "ghost touch free".
Click to expand...
Click to collapse
Yes, if you don't experience this, you unit is issue-free. I have also asked others to test, they have no issue at all.
This is why I think that *might* be a hardware/production issue.

carlosmeldano said:
Yes, if you don't experience this, you unit is issue-free. I have also asked others to test, they have no issue at all.
This is why I think that *might* be a hardware/production issue.
Click to expand...
Click to collapse
Yes, that's what it would seem to suggest - and it's discouraging, I was really hoping this was a software issue. Would the 120 Hz refresh be a factor in this? That is, do you get the same result at 60 Hz?

jtOttawa said:
Yes, that's what it would seem to suggest - and it's discouraging, I was really hoping this was a software issue. Would the 120 Hz refresh be a factor in this? That is, do you get the same result at 60 Hz?
Click to expand...
Click to collapse
Nothing. Either under charging or not, either 60Hz or 120Hz, no matter if Touch Sensitivity is set to low or high, it happens.
But as it doesn't happen for everyone with the same software, it tends to be a hardware issue or a production defect.

carlosmeldano said:
Nothing. Either under charging or not, either 60Hz or 120Hz, no matter if Touch Sensitivity is set to low or high, it happens.
But as it doesn't happen for everyone with the same software, it tends to be a hardware issue or a production defect.
Click to expand...
Click to collapse
Very interesting, and helpful - thank you.

Tested mine with no issues but I had a bit of red tint on the screen as I have posted in another thread.

I just checked mine and I have the same issue, would samsung rma for this?

spacemanvt said:
Tested mine with no issues but I had a bit of red tint on the screen as I have posted in another thread.
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Thanks for the feedback. It seems not all users are having this issue. If you cannot reproduce the issue following the video instructions, then you are touch error-free. But then, it shows that it is not a general issue, but some manufacturing defect. For the red tint, I have seen your other post, I also have a barely visible greenish one, around where the camera is, and around the bottom 1/3 mark. But as it was stated, it is somewhat "normal".

carlosmeldano said:
Thanks for the feedback. It seems not all users are having this issue. If you cannot reproduce the issue following the video instructions, then you are touch error-free. But then, it shows that it is not a general issue, but some manufacturing defect. For the red tint, I have seen your other post, I also have a barely visible greenish one, around where the camera is, and around the bottom 1/3 mark. But as it was stated, it is somewhat "normal".
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Do you notice a red tint when looking off angle at the screen?
I notice it somewhat when looking directly at the screen but very visible off screen, when using a white screen though.

SuperLGE said:
I just checked mine and I have the same issue, would samsung rma for this?
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Good question. I spoke with Samsung Support and they wanted me to visit the Service Center. I told them that I will not spend that much time on it, this phone is too expensive for having this kind of support. I will just return it and ask for a refund, then wait 1-2 months if the problem is solved.
I was just thinking yesterday...
This phone has Gorilla Glass 3 on the display, which is a way different structure than current GG6 (or GG4). GG3 is much thicker and more acts like a glass (breaks easier). Since GG4, newer Gorilla Glasses are more flexible, thinner, and more durable, too.
What if Samsung has just put a thick glass on top of a modern digitizer (touch panel) which was designed for a different structure and much thinner glass layer, and this causes the touch problems?

spacemanvt said:
Do you notice a red tint when looking off angle at the screen?
I notice it somewhat when looking directly at the screen but very visible off screen, when using a white screen though.
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I notice it under normal circumstances like browsing, while straight looking at it, when the page background is like pale yellow/orange. It is only a bit visible, but when you read text and scroll, it is disturbing that the greenish tint remains on the screen. But honestly, this is not that bad. On a white background, I don't even notice it.
When I look from a bottom angle and moving the phone's angle, the tint bars move as well.

carlosmeldano said:
Good question. I spoke with Samsung Support and they wanted me to visit the Service Center. I told them that I will not spend that much time on it, this phone is too expensive for having this kind of support. I will just return it and ask for a refund, then wait 1-2 months if the problem is solved.
I was just thinking yesterday...
This phone has Gorilla Glass 3 on the display, which is a way different structure than current GG6 (or GG4). GG3 is much thicker and more acts like a glass (breaks easier). Since GG4, newer Gorilla Glasses are more flexible, thinner, and more durable, too.
What if Samsung has just put a thick glass on top of a modern digitizer (touch panel) which was designed for a different structure and much thinner glass layer, and this causes the touch problems?
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Click to collapse
where are you located? I was thinking about doing this too for my red tint issue. but sounds like a lot of trouble. I would agree that you definitely need a new phone
---------- Post added at 01:06 PM ---------- Previous post was at 01:02 PM ----------
carlosmeldano said:
I notice it under normal circumstances like browsing, while straight looking at it, when the page background is like pale yellow/orange. It is only a bit visible, but when you read text and scroll, it is disturbing that the greenish tint remains on the screen. But honestly, this is not that bad. On a white background, I don't even notice it.
When I look from a bottom angle and moving the phone's angle, the tint bars move as well.
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You mean are referring to the green tint correct? Are you saying that you have no reddish/pink tint at all on your phone?
I notice it very clearly when looking at it at angle or even normal position. And I can see it move when I move the phone to different positions.
the XDA review has the same issue actually (nothing on the touchscreen): https://www.xda-developers.com/samsung-galaxy-s20-fe-review/
"The viewing angles, though, are disappointing because the display still features visible angular color shifting to blue as well as a rainbow out interference effect at extreme angles. Newer Samsung OLED panels have eliminated the rainbow out interference effect, and also reduced off-axis color shifting by a significant amount. The Galaxy S20+’s viewing angles, for example, are much better because the color shifting is much lower. Strangely, even the cheaper Galaxy M51 (review) doesn’t feature the interference effect issue (that is likely caused by the polarizer)."

spacemanvt said:
where are you located? I was thinking about doing this too for my red tint issue. but sounds like a lot of trouble. I would agree that you definitely need a new phone
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EU. I bought the phone in the official German Samsung webshop. If I would be out of the return period, I would of course take it to the Service Center even with the red tint, but this way, I will just return it.
spacemanvt said:
You mean are referring to the green tint correct? Are you saying that you have no reddish/pink tint at all on your phone?
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True, I have no reddish tint, I have some greenish one When looking straight at the phone, it is around the opposite side of the camera, and about a thumb tall. But really, not that visible, I just see it because I know it is there
I read the quoted article. This can also easily happen because of Gorilla Glass 3, maybe it has different inner reflection that causes these bands.

carlosmeldano said:
Good question. I spoke with Samsung Support and they wanted me to visit the Service Center. I told them that I will not spend that much time on it, this phone is too expensive for having this kind of support. I will just return it and ask for a refund, then wait 1-2 months if the problem is solved.
I was just thinking yesterday...
This phone has Gorilla Glass 3 on the display, which is a way different structure than current GG6 (or GG4). GG3 is much thicker and more acts like a glass (breaks easier). Since GG4, newer Gorilla Glasses are more flexible, thinner, and more durable, too.
What if Samsung has just put a thick glass on top of a modern digitizer (touch panel) which was designed for a different structure and much thinner glass layer, and this causes the touch problems?
Click to expand...
Click to collapse
That sounds reasonable...however, what about all the phones using GG5, 6, or above that have a tempered glass screen protector on them, which would certainly make the glass atop the digitizer much thicker, and that do NOT have any touch issues? It seems to me that the thickness of the glass...up to a reasonable measure that I do not know what it may be...is not the issue here because my S20 FE does not have the touch issues. But mine does always turn on in my pocket. So it seems as if the proximity sensor is faulty. I wonder if this "bug" is somehow related to the touch issues. Though they appear to be different problems...they are related to how the screen works. Clearly something is wrong and I am not sure that any of it can be fixed with software. SMH

jaseman said:
That sounds reasonable...however, what about all the phones using GG5, 6, or above that have a tempered glass screen protector on them, which would certainly make the glass atop the digitizer much thicker, and that do NOT have any touch issues? It seems to me that the thickness of the glass...up to a reasonable measure that I do not know what it may be...is not the issue here because my S20 FE does not have the touch issues. But mine does always turn on in my pocket. So it seems as if the proximity sensor is faulty. I wonder if this "bug" is somehow related to the touch issues. Though they appear to be different problems...they are related to how the screen works. Clearly something is wrong and I am not sure that any of it can be fixed with software. SMH
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You are right, I also thought of it, but not only the thickness, but also the material structure can cause problems like transferring more static electricity to the digitizer that cause ghost touches. And the glass screen protector is on top of the screen which is far enough in distance from the digitizer. I can also imagine that combining this digitizer with GG3 would require less manufacturing tolerance than they used, and that causes just too much defective units. Just guessing...
But as you also stated, problems are mostly with the screen and touch panel. Ghost touches, incorrect finger recognition causing jerks, pocket wakeup, reddish/greenish tint on the screen. And +1: not all users have this problem.
If this would be a software-related issue, all models would be affected more or less. If some units are fine, some are wrong, with the exact same software, then it should be a hardware-related problem. Question: do they used different brand of digitizers for different units, or there is just a huge ratio of defective units coming out of the factory because they had to put as many units on sale as they could because Pixel 5 and iPhone 12 has arrived and they wanted to catch a lot of customers? Just guessing, again...

carlosmeldano said:
True, I have no reddish tint, I have some greenish one When looking straight at the phone, it is around the opposite side of the camera, and about a thumb tall. But really, not that visible, I just see it because I know it is there
I read the quoted article. This can also easily happen because of Gorilla Glass 3, maybe it has different inner reflection that causes these bands.
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So strange, every one of the phones I looked at in the store has these bands. Surprised yours does not.

spacemanvt said:
So strange, every one of the phones I looked at in the store has these bands. Surprised yours does not.
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If watching from bottom angle, I see the bands, but in straight view, I only see some greenish tint. It is not very disturbing for me. I mean, I have a LED TV, which has some of these typical IPS clouding effect on the screen edges. 99% of the time, it is not visible because the content is bright. But when watching a movie that has a night scene and there is no ambient light in the room, it is awful. But in general, I like the TV

carlosmeldano said:
If watching from bottom angle, I see the bands, but in straight view, I only see some greenish tint. It is not very disturbing for me. I mean, I have a LED TV, which has some of these typical IPS clouding effect on the screen edges. 99% of the time, it is not visible because the content is bright. But when watching a movie that has a night scene and there is no ambient light in the room, it is awful. But in general, I like the TV
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Interesting, thank you for the response. I see the red tint straight on and at angles too, so maybe we have a similar issue but a different color?
I also have a LG OLED, which can look quite bad in some very dark scenes because of banding.

spacemanvt said:
Interesting, thank you for the response. I see the red tint straight on and at angles too, so maybe we have a similar issue but a different color?
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That might be the case! Different color, but the same tint / band.