Database Develop

Pink camera spot issue/ color shading

Here's a thread I made on the Nokia forums: https://community.phones.nokia.com/support/discussions/topics/7000022066
"Here's something I noticed today - taking a picture in certain low light conditions produces a pink/reddish spot in the middle of the picture.
So far I've only been able to reproduce it in my own room, with natural light coming through blue curtains on beige/brown objects.
After doing some research, it appears this issue is rather well documented on many phones from different manufacturers, the Galaxy S2, S5, Xperia phones. Some sources say it might just be an issue with all smartphone sensors, referred to as "color shading", some just hide it better. My old Galaxy S3 appears to have it too, although nowhere near to the same extent. If I may, here's a couple links from androidcentral and xda of people talking about it.
What I'm wondering now is how widespread this is on the Nokia 8 in particular and whether there's any hope of having it better after a replacement. Interestingly enough, the front camera doesn't have that issue, even if it might be the same sensor (is it?), but maybe it's due to the optics too, which are probably quite different.
It also appears possible to compensate for it in the software, so I wonder what are the chances of that in case it's common on the Nokia 8.
I'll try adding a few examples I took in the comments. "
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They haven't approved my pictures there yet, so here's an imgur album - https://imgur.com/a/VccdP
Apparently it happens on certain black fabric and not only in natural light.

I replased my phone to new one for that reason...this was 6 months ago.
Its the sony image sensor issue same as xperia z3
---------- Post added at 09:30 PM ---------- Previous post was at 09:25 PM ----------
simon-sf said:
I replased my phone to new one for that reason...this was 6 months ago.
Its the sony image sensor issue same as xperia z3
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Btw its still there but not so bad...try to use iso speed under 600.

simon-sf said:
I replased my phone to new one for that reason...this was 6 months ago.
Its the sony image sensor issue same as xperia z3
---------- Post added at 09:30 PM ---------- Previous post was at 09:25 PM ----------
Btw its still there but not so bad...try to use iso speed under 600.
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So there are variances between devices then. How bad was your first phone and how much did the new one improve? Any chance you could try taking a photo of a worst example? Say black fabric in a dimly lit room.

The pink spot was clearly visible in mousebad...bow its better image from this one coming soon.

Nro:1 nokia camera app
Nro:2 open camera , iso speed 500
So its stil there.

Opencamera raw

I guess that does look a little better. Maybe.. Difficult to tell how much the scenarios match. Either way, I've turned the phone in for warranty, will see what happens.

Can you update us what happens? I just got this phone too and have the same issue sadly though the local Nokia agent isn't a very strong one I don't think they'll replace my handset. Anyway anyway out of curiosity... What color are your phones that are making this issue? Mine is the copper and I think that's the issue some how

Today morning we look go worker nokia 8 128gb version it has pinky too.

angvil said:
Can you update us what happens? I just got this phone too and have the same issue sadly though the local Nokia agent isn't a very strong one I don't think they'll replace my handset. Anyway anyway out of curiosity... What color are your phones that are making this issue? Mine is the copper and I think that's the issue some how
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Mine was tempered blue. I very highly doubt the color has anything to do with it.
Nothing to say so far, will probably hear back next week. I'm only wondering if they got the idea that it's happening on all the pictures, as I only showed the bad examples and didn't note 'low light' in the problem description. I hope they're able to reproduce the issue themselves.

VonZigmas said:
Mine was tempered blue. I very highly doubt the color has anything to do with it.
Nothing to say so far, will probably hear back next week. I'm only wondering if they got the idea that it's happening on all the pictures, as I only showed the bad examples and didn't note 'low light' in the problem description. I hope they're able to reproduce the issue themselves.
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I managed to solve it by contacting Nokia support, they told me to hold the volume up button and power button to clear cache.
After that the pink shade went completely, I couldn't replicate it at all.
Another thing I was wondering is are the lenses exactly centered on the hole opening of the lenses? Mine isn't exactly centered
Look closely to the picture attached. Could this be the culprit?

My upper sensor not fully center.

angvil said:
I managed to solve it by contacting Nokia support, they told me to hold the volume up button and power button to clear cache.
After that the pink shade went completely, I couldn't replicate it at all.
Another thing I was wondering is are the lenses exactly centered on the hole opening of the lenses? Mine isn't exactly centered
Look closely to the picture attached. Could this be the culprit?
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Are you sure? I restored factory settings before bringing it in and it didn't change a thing.
And I can't really tell with the picture at an angle. I never noticed anything like it on my phone. Not completely centered across the length of the phone or the width?

VonZigmas said:
Are you sure? I restored factory settings before bringing it in and it didn't change a thing.
And I can't really tell with the picture at an angle. I never noticed anything like it on my phone. Not completely centered across the length of the phone or the width?
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I did factory reset too that didn't help though! The volume up and power button helped though.
Not centered as in the lense itself inside the round circle isn't centered! Check the bottom lense in the picture I attached. The lense is slightly shifted downwards

angvil said:
I did factory reset too that didn't help though! The volume up and power button helped though.
Not centered as in the lense itself inside the round circle isn't centered! Check the bottom lense in the picture I attached. The lense is slightly shifted downwards
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Sounds almost too good to be true, but I've got no way to test it out right now. Any chance you could take some pictures where it would've been visible before? Say a black mouse pad or whatever.
Yeah, I can see that. May have to do with where the sensor rests since that's the stabilized color one? Try seeing how it is when taking a video.

I got my phone back. Of course, the service center couldn't replicate the issue. I'll give them the benefit of the doubt as it's not easy to notice, even if I did try explaining the situations where it's the most visible. Oh well. I never noticed it on my SIII in four years, though it's not as clear, so I guess I'll just live with it.
Also clearing the cache made no difference no matter how many times I tried.

So its still there?

simon-sf said:
So its still there?
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Yes, nothing changed. I got my old phone back, not a new one, just to clarify.

I am going to make sure that repair nan can see the spot in my phone...modules are going to chance so many times that there is no pinky.

simon-sf said:
I am going to make sure that repair nan can see the spot in my phone...modules are going to chance so many times that there is no pinky.
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Good luck. I'm honestly doubtful you can find one with no pink spot. Maybe minimally visible at best.

'Glittery' screen

Hello, everyone,
I've had my Moto G6 for about 2 days and everything is fine, but I've noticed a strange issue with the LCD panel.
There appear to be small, green/red pixels all over the screen as if someone poured glitter all over it. These pixels are noticeable on darker colors and even more so on black. Some of them are twinkling as well. There are thousandd of them and they seem to be increasing (but that could just be my imagination). Now that I've seen them, I can't unsee them.
Does anyone else have this problem, or is it just me? Any solutions? I'd hate to have to return this already.
EDIT: I went back to Best Buy today and exchanged for another one, and the new phone's screen doesn't have any bothersome imperfections.

I havent' seen this problem. Do you have another camera that could capture what you're seeing?

Aeosgames said:
I havent' seen this problem. Do you have another camera that could capture what you're seeing?
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I'd try and take a better picture, but since they're so dim, I had to be really close. You can still kind of see them around the middle. It's a lot easier to see in real life.

JoeGatto said:
I'd try and take a better picture, but since they're so dim, I had to be really close. You can still kind of see them around the middle. It's a lot easier to see in real life.
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Hmm... Yeah I don't think that's normal. I'd contact Motorola and look into getting a replacement.

Aeosgames said:
Hmm... Yeah I don't think that's normal. I'd contact Motorola and look into getting a replacement.
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I already went back to Best Buy to exchange my old G6 for this one and it doesn't have that issue, so it's all good.

Taking Photos/Video at Night using Flash is really bad

Hi, I tried My Note 9 Camera at Night with Flash but the photos are really bad, too much brightness or I think its because of the flash light.. anyone having the same issue or its only me ? Any fix for this?
I have attached some photos.
Thanks

achref977 said:
Hi, I tried My Note 9 Camera at Night with Flash but the photos are really bad, too much brightness or I think its because of the flash light.. anyone having the same issue or its only me ? Any fix for this?
I have attached some photos.
Thanks
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This looks faulty to me. Is there any moisture in the camera?

Have you looked in accessibility vision then see if colour lens is on?

Did you turn on a filter effect?

achref977 said:
Hi, I tried My Note 9 Camera at Night with Flash but the photos are really bad, too much brightness or I think its because of the flash light.. anyone having the same issue or its only me ? Any fix for this?
I have attached some photos.
Thanks
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It's the flash. If you have any case on, remove it. Clean the camera lens/glass with a microfiber cloth (moist or with a lens cleaner). Try those pics again and post here. Hope this works.

Dpk1 said:
It's the flash. If you have any case on, remove it. Clean the camera lens/glass with a microfiber cloth (moist or with a lens cleaner). Try those pics again and post here. Hope this works.
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Thank you all, It was because a Camera Glass Protector installed recently (NOTOW 7.5H Camera Lens Tempered Glass Film Protector) bought from Aliexpress, I removed it and the camera is fine now.

achref977 said:
Thank you all, It was because a Camera Glass Protector installed recently (NOTOW 7.5H Camera Lens Tempered Glass Film Protector) bought from Aliexpress, I removed it and the camera is fine now.
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wow really?
next time you want to make kids, remove the condom.
to think of it.. no leave it on.

I have the same problem. I do not use camera glass protector. Does anyone have the same problem? Can someone help me?

Note 9 night time camera flash no good
Hi I had same problem looks like too much white like for comes while making videos...I think it's fault ....I had missed an event to make videos....

achref977 said:
Hi, I tried My Note 9 Camera at Night with Flash but the photos are really bad, too much brightness or I think its because of the flash light.. anyone having the same issue or its only me ? Any fix for this?
I have attached some photos.
Thanks
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That's happened to me a few times also. Looks like mist foggy image.
Sent from my SM-N960U1 using Tapatalk

sv.brutus said:
I have the same problem. I do not use camera glass protector. Does anyone have the same problem? Can someone help me?
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Did you find the solution??

mabe the case is too close to the lense/led and light is reflecting off the case and into the lense.
remove case and test again.

Has anyone else noticed a lens flare or glow while using flash on the rear camera?

I bought my note about a month ago, and within a few days noticed that there's always a glow, or a lens flare on the left side while taking shots in the dark with the flash on. I'm thinking that the glass samsung installed for the bevel is the culprit, but can't find anything online about others having the same issue.

Yes I get that as well not sure why.

None here at all with the flash on. Maybe it's the case you are using?

Misterxtc said:
None here at all with the flash on. Maybe it's the case you are using?
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I've done it with and without the case same thing but it's not all the time

mimo2008 said:
I've done it with and without the case same thing but it's not all the time
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flash reflecting off your hand/fingers?

Yup. Just confirmed it on mine. I went into my pitch black closet and took a photo with the flash. There's an obvious flare from the lower left of the pic.
Disclaimer: I do have a Slickwraps matte skin over the rear camera glass. But I don't think it would interfere with the lens or flash.

light bleeding through

Has anyone else had the problem of the light bleeding through on certain colors? On the left side of mine, there's a white-ish hue coming through. I chatted with LG to see if it's a known issue. They told me to reset the device. Or send it in for repair.
See pic..may be hard to tell.

Does it affect viewing content? If not it's technically not worth it, unless ur super picky

Sometimes it does. When anything dark except black is on the screen..it's shows. Kind of annoying too.

Hmm ii see, have you try Factory resetting it first

Same!
Did you ever find a resolution? I'm on my second v40 with the same issue. After a while, the screen kept flashing when I would put it to sleep. I had to swap the phone out.

Lbergin84 said:
Did you ever find a resolution? I'm on my second v40 with the same issue. After a while, the screen kept flashing when I would put it to sleep. I had to swap the phone out.
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No. I just let it go. Figure I'll let it go to it burns out. It seems to be getting worse tho. Thought about sending it in

Lbergin84 said:
Did you ever find a resolution? I'm on my second v40 with the same issue. After a while, the screen kept flashing when I would put it to sleep. I had to swap the phone out.
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Never had this problem. You probably have a Wrong batch. I have the tmo version.

guytano86 said:
Never had this problem. You probably have a Wrong batch. I have the tmo version.
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The first one I got the week the phone came out. This one I got in December. Both from T-Mobile.
The left side of my screen by the volume buttons is green and it's driving me nuts.

I haven’t used a v40 yet, but I did see multiple v30 devices with this issue. For the v30 at least you could look closely at it and the light is bleeding through the gap between the “screen” and the side frame of the phone. I say “screen” because the issue is the bezel doesn’t properly cover the gap between the screen and the body which causes the light bleeding.
You obviously can’t fix this without getting a new phone. However, I would take a guess and say eventually more and more phones will get this issue over time. Because as the phones age glue or whatever else holds the screen to the body will wear and possibly develop this gap. Another problem is bending. Even the slightest little bend will cause a problem, even without other physical damage.

Having same issue on my att v40, once you see it it's hard to not notice it, thinking about sending it to LG for replacement.

twoxa said:
Having same issue on my att v40, once you see it it's hard to not notice it, thinking about sending it to LG for replacement.
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Now that it's been mentioned I looked but luckily nothing showing up on mine

Here is my screen. What do you guys think? Hard to see those in everyday use, but def can see them here and there. To test it I suggest you put uniform grey/dark grey color image on your screen and then you'll see it. In my case basically whole right side is and issue plus top part around the notch. Thinking about sending it to LG for replacement.

Can you guys sound off on this with some pics if possible, to see how bad my case actually is?
Appreciate y'all!

twoxa said:
Can you guys sound off on this with some pics if possible, to see how bad my case actually is?
Appreciate y'all!
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Yeah, take another picture in a dark environment. I'll take some photos of mine later. I have few issues on mine also. But only visible on very low brightness and brown/grey colors. Also one very tiny almost invisible to see stuck/dead pixel.

jblparisi said:
Yeah, take another picture in a dark environment. I'll take some photos of mine later. I have few issues on mine also. But only visible on very low brightness and brown/grey colors.
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That's what I did, those are my pics.

twoxa said:
That's what I did, those are my pics.
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That's not dark at all, im talking in a dark pitch black room.
Take a picture with full brightness On and low brightness On, with the light in the room off preferable at night time.

jblparisi said:
That's not dark at all, im talking in a dark pitch black room.
Take a picture with full brightness On and low brightness On.
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In pitch dark it's only more visible. Pics I took show the issue pretty clear anyway.

twoxa said:
In pitch dark it's only more visible. Pics I took show the issue pretty clear anyway.
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You basically lost the lottery panel. I would exchange if i were you and it bothers you. Mine is pretty even all around except for when on low or mid brightness and on grey/brown colors.
I'll show you what mine looks like later tonight.

I don't get your argument man. If yours is pretty even you don't have an issue. I clearly do.

twoxa said:
I don't get your argument man. If yours is pretty even you don't have an issue. I clearly do.
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Re read what I said. To some degree it is not completely even. There is no such thing as perfect OLED panel, no panel is the same. Mine has it's issues, alot of it can be subjective. Your's is on the pretty bad scale in my humble opinion and it would be worth the hassle of going thru warranty repair involving sending it in, praying, and waiting a couple weeks without a device. I feel like I am repeating myself at this point, if you still want me to upload the photos it's fine. Sorry if i have a harsh tone, I have the flu.