[Q] Note 9 Bluetooth Issue with QC35 II - Samsung Galaxy Note 9 Questions & Answers

Hi All,
I was trying to find a solution already although I couldn't find a similar topic just yet and I thought I might ask the almighty xda community about it :highfive:
Here's my stuff I'm experiencing the issue with:
- Samsung Galaxty Note 9 (Exynos, 128GB ROM, 6GB RAM)
- Bose QC35 II
- Thinkpad 470 (I think this is irrelevant though)
Here's the issue I'm experiencing:
I'm working in an office listening to music via the headphones and I'm simultaneously connected to both the Note 9 and the Thinkpad via BT. Phone is on Silent mode, although when I'm listening to Spotify on the Thinkpad and I get a notification on the Note for the duration of the notification, the music quality drops to about 96kbs or even lower making it sound worse than a casette player.
Any chance to adjust or set the phone not to try to send a signal to the headphones when it's set to silent?
Thank you guys.:fingers-crossed:

I think your best bet will be using Silent Mode Pro from the market
Sent from my SM-N960F using Tapatalk

Related

Bluethooth Headset Issues

Love the Note 8 and everything about it except how it interacts with bluetooth headsets. I troubleshooted starting with a few bluetooth devices LG HBS1100, Samsung Flex, Motorola earpiece and car audio bluetooth. Here are a few things I encountered:
1. None of answer call buttons on the headsets will answer calls, even the Samsung Flex does not function properly
2. If you using an internet driven app such as Skype, WhatsApp etc, it is the worse. In addition to the buttons not working properly
A. The call waiting feature does not work when using internet audio or video it disconnects those call and allow the other call to come through sometimes unprompted.
B. If you are using Skype, WhatsApp etc, sometimes the call suddenly drops, battery still medium to full on the headsets.
C. A and B only happens with bluetooth headsets, call waiting function as design with car bluetooth calls and traditional BT earpieces
Im am posting this because a phone with this price tags should have overcome these discrepancies , the company should have come across this somehow during testing hmmm. It was almost a deal breaker but I like having a stylus, beautiful screen , phone design and the note taking features. I have friends that I communicate with overseas but I don't call them everyday or I will just use the speaker phone when Im talking to them.
I came from a 7 plus and all features on the BT headsets worked (Not enough to sway me back to Apple but its just confirmation.)
Has anyone experience these and what was the remedy if there was one Thanks..... or dead I get sent a lemon?
Never owned a Bluethooth. ?
Sent from my Galaxy Note8 using XDA Labs
Have been using 2 bluetooth headsets and a Gear S2 watch to answer calls, have been able to make and take calls without a fuss, although I've always used the phone itself or the watch to answer a call. Never used call waiting. I use Viber as well to receive calls and never had a problem and no drops.
I had some odd issues when connected to my Car Blue tooth - I was using Hotspot on my phone to connect my Car's Android Navigation system - listening to I Heart Radio in the car - made a call - call connected - but several times during the call - Blue tooth suddenly disconnected for about 10 seconds and then reconnected.
This happened several times on different calls. I don't know if using WIFI while I was connected to blue tooth had anything to do with this - and I don't have the note any more (I returned it because it was OEM Locked ) should have an unlocked version next week and I will try again. But I saw your post and thought I would share.
My Senheiser MB pro 2 works fine with the Note 8. If there is any tests you want me to perform let me know.
Only thing I noticed today was that if I went out of range, the headset and phone would not auto reconnect when in range again , not sure if this is normal or not.
I have a Plantronic Edge. When I'm on Duo it starts the video call fine and after a few seconds it disconnects and goes to the speaker. So far it only does this in that app or at least that I can tell.
Issue with me is I don't recall how the behavior of my Bluetooth headset was on my other previous phone's, like I mentioned it disconnected when I was out of range then didn't reconnect automatically. Should it reconnect automatically?
Sent from my SM-N950U using Tapatalk
Bluetooth headset issues
Problem solved it was the phone. Verizon gave me a new one and this one works perfect. Thanks for your responses
Problem solved, was user error. Thanks for the feedback guys.
Sent from my SM-N950U using Tapatalk

Bluetooth Connectivity

Hi all. I'm having alit of problems with my Bluetooth not connecting or not keeping connection.
1. Airpods not keeping connection.
2. My Fitbit Versa can't connect at all.
Just wondering if anybody else has this problem.
Sent from my CLT-L29 using Tapatalk
I'm using it with several bluetooth peripherals, like UE Boom 2 and Jabra Elite 65T with no issues whatsoever. The connection is good, never got dropped.
I haven't tried with wearables so can't say much about it.
I'm not having any issues with my Fitbit Ionic. That said, a few others at the Fitbit community are stating they have Note 9/Fitbit issues. (I have no issues with any other bluetooth device.)
Thank you answering. My Airbud issues have gone away but my Fitbit verge is still acting up.
Hopefully there is a fix for this soon.
Sent from my SM-N960U using Tapatalk
No problems with my mini Jambox, Gear Fit Pro2, Sony and AKG headphones and my car's SYNC.
I'm having problems with the AirPods and my 512GB Exynos model:
Only when the phone is on a 2G network. Then the sound starts stuttering to the point that it cuts out completely. ALso the AirPods don't disconnect, they'll just cut out the sound. The Note 9 still detecs them as properly connected.
My Philips SBH7150 and Bose QC35II have no issues at all.
Can anyone with AirPods try to set their phone to 2G only and test this out?
So either folks have dropouts when the Note 9 or they don't? I've got Bose QC35II and a 9. When I put the phone in my back pocket I get cutouts. I did not have this issue with the Note 8.
Any opinions?
I did reset the BT app .. dumped data/cache and repaired to the Bose. It made no difference.
Never had this issues with my Note 9, had more bluetooth issues with my S7E but the way I fixed it was going to Apps > Show system apps>Bluetooth, the go into Bluetooth options and clear data/cache, maybe that will fix it for you. You'll probably lose paired bluetooth devices though, and need to re-pair.
daLareid said:
Never had this issues with my Note 9, had more bluetooth issues with my S7E but the way I fixed it was going to Apps > Show system apps>Bluetooth, the go into Bluetooth options and clear data/cache, maybe that will fix it for you. You'll probably lose paired bluetooth devices though, and need to re-pair.
Click to expand...
Click to collapse
Yeah, did that and rebooted the phone then re-paired the Bose QCII's with it.. It didn't help much. But the good news is I don't get drops when it's in my front pocket just the back pocket. I guess it's just how it is at the moment.
Thanks.
Old thread, but my s9 has horrible BT range. With airpods, even if I put my phone in my coat pocket, not pants pocket, the signal drops.
I know the airpods are good, they worked fine with my s9 plus.

Audio quality drop on bluetooth

Hi everyone
Little bit lost on this and not sure if it's just me but hoping someone can help or point me somewhere. I have a s10+ UK edition. And a Samsung galaxy watch.
When I connect the phone to the car the audio is low quality and hisses a lot. When I put the watch into plane mode. Cutting it off from the phone. All is normal.
Have never seen this happen before. Any ideas?
Thanks
So you have bluetooth connected to the watch and car at the same time?
If so, my guess would be a setting in the watch for the volume of music. Or in the phone, go to settings / bluetooth / advanced / dual audio. Select it and play with the settings to setup what to do when two bluetooth audio devices are connected
ninjatiger26 said:
Hi everyone
Little bit lost on this and not sure if it's just me but hoping someone can help or point me somewhere. I have a s10+ UK edition. And a Samsung galaxy watch.
When I connect the phone to the car the audio is low quality and hisses a lot. When I put the watch into plane mode. Cutting it off from the phone. All is normal.
Have never seen this happen before. Any ideas?
Thanks
Click to expand...
Click to collapse
Had the same problem with my cheap external bluetooth to FM adapter.
Turn on Developer Options and adjust the bluetooth profile while connected to your car audio.
Having Dolby Audio set to auto might also have an impact.
Thanks for the advice but no luck so far.
The settings under developers let me change when nothing is connected but they revert back to sbc soon as I leave the menu. And they are locked out when connected.
Also dual audio does nothing.
It only has the issue when the watch is connected.
As if its taking the bandwidth.
@ninjatiger26
@theanykey asked you to change the AVRCP version.
You can only change the audio codec from the default one (SBC) to something like aptX if your receiver supports it. And yes, you can not change the codec on the fly while playing.
Titokhan said:
@ninjatiger26
@theanykey asked you to change the AVRCP version.
You can only change the audio codec from the default one (SBC) to something like aptX if your receiver supports it. And yes, you can not change the codec on the fly while playing.
Click to expand...
Click to collapse
Apologies for the delay, has been a mad few days!
Sadly changing the AVRCP didnt help on all versions.
It seems there maybe a weird one however on the codec. It reverts to SBC which from a bit of muddled googling is all my receiver supports. from non iPhone devices. However, it takes AAC if its a iphone.
Seems odd to me however they would limit it. Like i said this is from googling so maybe incorrect.
the stranger part is however i paired up a Oneplus 6 and the watch all was fine on SBC codec. its just watch and the s10+ it has an issue.
Admit very lost on this one.
I'm having the exact same issue. I've got an S10 Plus and a Galaxy Watch Active (both in the brazilian versions), and there is a noticeable crackling and loss of quality when I play music on my car stereo while the phone is connected both to the car and the watch. If I put the watch in airplane mode, the issue is gone.
Also, it only seems to happen with my car. I've tried to replicate the issue with my Sony WH-1000XM3 headphones and an Anker bluetooth speaker, but with those devices there is no noticeable loss of audio quality.
I've tried resetting bluetooth setting, messing with the codecs in developer options and pairing both devices again multiple times.
Anyone got any ideas?
Camerena said:
I'm having the exact same issue. I've got an S10 Plus and a Galaxy Watch Active (both in the brazilian versions), and there is a noticeable crackling and loss of quality when I play music on my car stereo while the phone is connected both to the car and the watch. If I put the watch in airplane mode, the issue is gone.
Also, it only seems to happen with my car. I've tried to replicate the issue with my Sony WH-1000XM3 headphones and an Anker bluetooth speaker, but with those devices there is no noticeable loss of audio quality.
I've tried resetting bluetooth setting, messing with the codecs in developer options and pairing both devices again multiple times.
Anyone got any ideas?
Click to expand...
Click to collapse
See if the problem persists when you only share your Bluetooth audio to your vehicle and not calls, contacts, or messages.
Outbreak444 said:
See if the problem persists when you only share your Bluetooth audio to your vehicle and not calls, contacts, or messages.
Click to expand...
Click to collapse
Just tried it and still got the same issue... I've pretty much given up by now.. hoping for a future update to solve this..
Camerena said:
Just tried it and still got the same issue... I've pretty much given up by now.. hoping for a future update to solve this..
Click to expand...
Click to collapse
Why not Google it?maybe you will get a solution for this problem.
Same issue here on my s10+. When playing any audio in my car via BT i hear the distortion/hissing noise especially when the song has a higher treble frequency.
I have just about tried all fixes i could find on Google, and no luck.
When connecting to my ear buds (Jabra Elite 65t) it disappears and checked in developer mode that it supports to AAC for BT Codecs.
But when connecting to the car it reverts to SBC.
The issue clearly lies on Samsungs side, as my brother has a Huawei p30 Pro, also has bluetooth 5 and plays amazingly well in all aspects (Bass-Mids-Treble).
I know I'm posting this almost a year later, but i am desperately looking for a fix.
SN. I have recently updated my phone to Android 10, despite all the complaints to Samsung from many users... Sadly this issue has not beeing fixed on my side.
Does any of you still have the same issue?
I have the same issue with S9(android 10 ui2)
- no dou audio diable option
- bluetooth conected only to my earphones, with no car.
I’ve been a Samsung phone user since the S5 and this issue persists across all their phones since at least that one. The only real solution is to avoid the SBC codec or turn off your watch while listening to music. It will never be patched as it’s been going on for over 6 years. In the early days Galaxy phones only really used SBC so you couldn’t avoid it.
APT-X and AAC are your best options. Good luck finding those on a car system. You can easily find headphones that support them.

YouTube stutters while using bluetooth audio

Hi,
I'm currently using my P30 Pro and it seems that there's no way to watch a youtube clip without stuttering. My colleague has got the same problem on his phone.
When using my Bose Soundsport Free , YouTube keeps lagging (only the picture, not the sound). I already tried to reset my phone, delete all data of the app, and changed the codec.
The problem also appears when connecting to my car (youtube stutters). Please note : that was only for testing.
The bose Soundsport free did work without any problems on my Galaxy S9+. I'm also using the newest update.
Does anyone have an idea?
Thanks
Jaak88 said:
Hi,
I'm currently using my P30 Pro and it seems that there's no way to watch a youtube clip without stuttering. My colleague has got the same problem on his phone.
When using my Bose Soundsport Free , YouTube keeps lagging (only the picture, not the sound). I already tried to reset my phone, delete all data of the app, and changed the codec.
The problem also appears when connecting to my car (youtube stutters). Please note : that was only for testing.
The bose Soundsport free did work without any problems on my Galaxy S9+. I'm also using the newest update.
Does anyone have an idea?
Thanks
Click to expand...
Click to collapse
I think there was a similar issue with instagram also on the previous build. Are you sure you are on the latest build ?
I updated a few days after the release of the phone to EMU 9.1.0.124.
My colleague's phone was using the previous one.
I'm having same problem with Bluetooth audio streaming, I'm on latest firmware...
Huawei phones are (in)famous for aggressive battery management.
I had the music stuttering issue with MX Player on P20 Pro & it only went away if I suspended power management for the MX Player app.
I have had issues with Bluetooth stuttering as well, on Samsung, Skullcandy & other noname knockoffs, but only in public transport where tons of other bluetooth devices are live in close vicinity.
However, on he recent software version on the P20 Pro & now the P30 Pro, I'm seeing the stutters less & less.
Not a solution for your issue, just my observations.
YMMV
This is happening on my p20 recently and it's super aggravating. It will work if I shut the screen of but if Im trying to watch a video I'm pretty much SOL
Hi I found the solution! Go in developer settings and change your Bluetooth code from AAC to SBS. AAC seems to be cpu intensive, therefore causes choppy video. Good luck!
For those facing this issue on Android TV youtube app, using bluetooth headsets, go to settings -- Device Preferences -- Sound -- Under Digital Audio Format, select Auto...restart.
This solved my issue

Question Spotify Bluetooth skip problem

Hi , i have recently got a S21 Ultra. Since ive got it im struggling to get the bluetooth controls on my car's stereo to skip track when using spotify. It used to work with my old phone Oneplus 5T. I can change track using my Galaxy Watch 3 but the car stereo does not work. Its got to be some form of setting that needs chaining on the phone please can anyone help?
warezmonster said:
Hi , i have recently got a S21 Ultra. Since ive got it im struggling to get the bluetooth controls on my car's stereo to skip track when using spotify. It used to work with my old phone Oneplus 5T. I can change track using my Galaxy Watch 3 but the car stereo does not work. Its got to be some form of setting that needs chaining on the phone please can anyone help?
Click to expand...
Click to collapse
Same with tidal too?

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