Related
Hello all,
Had my Nexus 6 since launch day in the UK, and I started out really liking it, but it's getting more and more in my bad books as I live with it. Wonder if anyone who has one could look over this and tell me if these issues are standard with this device, or whether I need to get onto the network (Vodafone - what a pain)
Reboots - I'm getting a number of reboots. I know this can be app caused, and I'm working through. The main problem is that it requires a pin or swipe to start it booting up, so overnight if it happens, you've got yourself a dead phone till you physically get it going again in the morning
slowdown - I've got a couple of games, one is sky force, that worked well on my note 3, but suffers some terrible slowdown on the Nexus. No idea why this would happen with a better processor
not connecting to 5g on the router - my router has a 2 and 5 g aerial. It works fine on the 2 g, and every other device works on the 5g, but the nexus just will not connect.
slowness of starting up the camera - starting the camera can be 30 seconds.
Upside down display camera pics on some apps - KIK for eg? I know others with Lollipop who don't have this issue on their Sammys.
very bad battery - In use, heavy use, it'll be 3 hours. Average use, bit of messaging, a game, internet, could be 4 hours.
lack of focus on camcorder - it won't stay on a fixed
Slowness of booting up - Can be literally 5 minutes to boot to the main screen. Reminds me a bit of Windows at its worse!
I've had smartphones for many years, and I'm used to their foibles, like battery life and apps that cause reboots, but this is probably the most difficult phone I've had to live with!
I love the screen, the hugeness of it is just what I want, and the sound is great.
I'm getting the crashes, primarily when using the camera, doesn't reboot just stops, 3 times in a few minutes on more than one occasion. Sometimes won't connect to home WiFi without a restart. Start up is very slow. Don't suffer from the other issues. I'm on O2 4G.
mozza1976 said:
Hello all,
Had my Nexus 6 since launch day in the UK, and I started out really liking it, but it's getting more and more in my bad books as I live with it. Wonder if anyone who has one could look over this and tell me if these issues are standard with this device, or whether I need to get onto the network (Vodafone - what a pain)
Reboots - I'm getting a number of reboots. I know this can be app caused, and I'm working through. The main problem is that it requires a pin or swipe to start it booting up, so overnight if it happens, you've got yourself a dead phone till you physically get it going again in the morning
slowdown - I've got a couple of games, one is sky force, that worked well on my note 3, but suffers some terrible slowdown on the Nexus. No idea why this would happen with a better processor
not connecting to 5g on the router - my router has a 2 and 5 g aerial. It works fine on the 2 g, and every other device works on the 5g, but the nexus just will not connect.
slowness of starting up the camera - starting the camera can be 30 seconds.
Upside down display camera pics on some apps - KIK for eg? I know others with Lollipop who don't have this issue on their Sammys.
very bad battery - In use, heavy use, it'll be 3 hours. Average use, bit of messaging, a game, internet, could be 4 hours.
lack of focus on camcorder - it won't stay on a fixed
Slowness of booting up - Can be literally 5 minutes to boot to the main screen. Reminds me a bit of Windows at its worse!
I've had smartphones for many years, and I'm used to their foibles, like battery life and apps that cause reboots, but this is probably the most difficult phone I've had to live with!
I love the screen, the hugeness of it is just what I want, and the sound is great.
Click to expand...
Click to collapse
could be a faulty phone or rom ... I've had mine for a month now and no problems so far and great battery life
mozza1976 said:
Hello all,
Had my Nexus 6 since launch day in the UK, and I started out really liking it, but it's getting more and more in my bad books as I live with it. Wonder if anyone who has one could look over this and tell me if these issues are standard with this device, or whether I need to get onto the network (Vodafone - what a pain)
[*]Reboots - I'm getting a number of reboots. I know this can be app caused, and I'm working through. The main problem is that it requires a pin or swipe to start it booting up, so overnight if it happens, you've got yourself a dead phone till you physically get it going again in the morning
Click to expand...
Click to collapse
This is actually looking a lot like it may be a software defect. For now, the best solution (i.e. temporary, until 5.1 comes out later this month) is to run the phone withOUT encryption. There are lots of threads around about the minor boot partition change needed to accomplish this.
[*]slowdown - I've got a couple of games, one is sky force, that worked well on my note 3, but suffers some terrible slowdown on the Nexus. No idea why this would happen with a better processor
Click to expand...
Click to collapse
Two reasons;
1) is that despite the better processor, anything I/O heavy will take a lot of CPU power to just handle the crypto. Hopefully, this is something that will be solved (hwcrypto) with 5.1.
2) android 5.0 has some major changes in the runtime -- ART vs Dalvik. If the application developer broke rules in building the software you are running, then it is possible that it won't work optimally on ART. Hopefully, the application developer can adapt.
[*]not connecting to 5g on the router - my router has a 2 and 5 g aerial. It works fine on the 2 g, and every other device works on the 5g, but the nexus just will not connect.
Click to expand...
Click to collapse
Works for me....?
Try a router with OpenWRT.
If I remember correctly, some of the OLDER 5G 802.11AC chips used in a lot of routers, like TPLINK Archer C7v1, which has a Qualcomm Atheros QCA9880-AR1A had hardware that was a bit rushed to market and failed to meet a number of the AC specifications. So if your router is such an AC, then the hardware that is working with it may be using 802.11N (older tech), whereas this phone is trying to negotiate an 802.11AC link with it, and failing. So there is a good chance that the problem is actually on the ROUTER's side, rather than the phone.
[*]slowness of starting up the camera - starting the camera can be 30 seconds.
Click to expand...
Click to collapse
Something not right there. Mine takes 2 seconds from pressing the camera button.
[*]Upside down display camera pics on some apps - KIK for eg? I know others with Lollipop who don't have this issue on their Sammys.
Click to expand...
Click to collapse
There are *two* ways to deal with orientation in jpg images; one is to write the image to the file "upright", the other is to write it to the image file as it comes from the buffer, and just give it an orientation flip flag. The software you are using *may not respect* the orientation flag.
[*]very bad battery - In use, heavy use, it'll be 3 hours. Average use, bit of messaging, a game, internet, could be 4 hours.
Click to expand...
Click to collapse
I'm actually finding the battery to be quite phenomenal on this device. With low-moderate usage, it will actually go for TWO ENTIRE DAYS on a charge. Usually to get that kind of battery life, I have to apply very invasive controls against google services to prevent them from setting alarms and holding wakelocks.
However, if you have the screen on high brightness and actually turned on a lot, do remember, the screen is ENORMOUS. It takes power to light it up.
[*]lack of focus on camcorder - it won't stay on a fixed
Click to expand...
Click to collapse
I had to check that to verify, and confirm it. That appears to be a bug in the camera application. Try a different camera program for now, and hope that 5.1 fixes it.
[*]Slowness of booting up - Can be literally 5 minutes to boot to the main screen. Reminds me a bit of Windows at its worse!
Click to expand...
Click to collapse
Might be software crypto, mine isn't encrypted, and literally boots right up to the unlock screen in about 10 seconds.
I've had smartphones for many years, and I'm used to their foibles, like battery life and apps that cause reboots, but this is probably the most difficult phone I've had to live with!
I love the screen, the hugeness of it is just what I want, and the sound is great.
Click to expand...
Click to collapse
Well, the SIZE is almost certainly what is causing you battery life issues. The rest of it is basically because you are running an early version of a MASSIVE system update and simultaneously riding on new hardware that brings in its own batch of *software* bugs. There are some bugs in it that need to be worked out, and hopefully, the majority get worked out with 5.1. There *are* google-private 5.1 builds for Nexus 6 already, so it is just a matter of waiting for them to complete QA and ship it out.
Thanks for this, really appreciate the time, I'll have a good look through later!
Found a fix for the 5ghz router issues on the Google forum.
Apparebtly the nexus favours the American 5g channels... So I've set it to 36 and 40 and its working well! Yey.
Tomorrow I'll try a cache wipe to see what else I can correct before the update.
I have a Note 9 on Sprint, and everytime I go to use Waze, or Gmaps, I do not get a GPS lock. Restarting the phone fixes it, but by the next day, the issue crops up again. Anyone else seeing this?
I too have issues GPS, my. device is constantly loosing its fix. It aquires 20+ Sats very fast, then fix within a few seconds (what is absolutely fine), but a few seconds later it loses the fix for a few moments, fix again, lose again, and this then goes on forever...
I now have the device (512 black Exynos ATO) since a week, but I started to observe this behavior since today!
How is the GPS performance of other users?
Had it happen again today. Went to use Waze, and it would not lock on. Installed GPS Test, and it shows no sats, nothing. Restarting the phone does fix it, but it's a pain. May have to contact Samsung/Sprint.
Done a bit of geocaching and it was spot on the whole time. Also used at work , both trouble. US unlocked 512gb
Sent from my Samsung SM-N960U1 using XDA Labs
Note 9 gpsfix lost
I have the sane issue..i have tey many thinks but i havent locate the source of the problem yet
I had similar issues but it turns out the location method is always set to "phone only", changing back to "high accuracy" fixes it.
Sent from my SM-N960W using Tapatalk
GPS signal is lost in Goolge Maps after update N960FXXU2ARJ1
I have a Note 9 since a few weeks now and it worked perfectly until I installed the latest update (N960FXXU2ARJ1), the one with the fix for the photo quality.
Now when i'm using Google Maps or Waze in my car with Android Auto my GPS loses fix. Google Maps constantly says that the GPS signal is lost.
GPS Status or GPS Essentials show 10 to 15 satellites in seconds with a GPS fix. So GPS seems to work fine. Only when driving the signal is lost.
Maybe there's a bug in the update?
Note 9 on ATT, sporadically it will ask me to turn on high accuracy setting and submit random anonymous data, but it keeps asking me, even when I haven't turned the GPS on. When I hit accept it turns the GPS on, I assume it's the weather widget or something like that needing a location.
My actual issue is I already hit accept and don't want to keep hitting accept and on top of that it will sometimes default to battery saver GPS which is useless.
I dont know how to keep it at either high accuracy or phone only when I go to turn on GPS.
Still having the issue....happened yesterday.
No issues here so far. I'm inside my apartment on the third floor, so sandwiched between apartments. I turned off WiFi to make sure it wasn't using my router. Opened Google Maps and it immediately locked on to me. Right down to what room I'm in.
I still don't know why my gps keeps trying to randomly turn on and asks me to accept or deny, regardless what I choose my GPS turns on without me turning it on.
Same issue here. Losing GPS and the finding a fix again shortly after. Happens in locations with no problem before and changes status rapidly. What's going on?
Looking for this problem in another forums I've discovered that the problem is related with Power Saving Mode in Samsung phones.
Yesterday I disabled the power saving mode and it worked flawlessly through Android Auto, even with the phone at the glove box I had a consistent and precise GPS fix.
ubiquist said:
Same issue here. Losing GPS and the finding a fix again shortly after. Happens in locations with no problem before and changes status rapidly. What's going on?
Click to expand...
Click to collapse
The answer is easier (and more disappointing) than anyone might guess.
The phone simply, has a mediocre GPS unit.
But it's a PREMIUM DEVICE?
Click to expand...
Click to collapse
And? No one cares. OnePlus has been featuring horrible GPS units since forever.
How do you know?! Can I verify?
Click to expand...
Click to collapse
Of course, you can verify. Install GPS Test (or any other GPS app from Store) on two or more phones of yours (including the Note 9, duh) and see the results.
Inside your house, outside, in a car.
So other devices have better GPS?
Click to expand...
Click to collapse
Only Notebookcheck (from what I saw) features GPS reviews, and they don't check all phones.
My experience. (from the phones I tried, owned, had. DB = Dual-Band GPS.)
Note 4: 5/5 || Always worked superb.
Note 9: 3.75/5 || Bit better signal than the 7 Pro, but puts you off by a street or two in the car. It's nothing good/great.
OnePlus 6T: 2/5 || Horrible. Even on a plain street has difficulties.
OnePlus 7 Pro [DB]: 3.5/5 || Not bad, not good. Has trouble finding you in the streets. Works OK until you enter a place with various roads (like an interchange).
HTC 10: 4.5/5 || Good. Stable, solid. Works great really.
Huawei Mate 10 Pro: 5/5 || Perfect.
Huawei P10 Plus: 4/5 || Had some trouble on foot, but okay-ish.
From what I saw, learned:
- Dual-band does NOT matter. If the module is bad, signal will be bad.
- Car glass can block out a good deal of the signal. Heated glass, heat-reflective glass. Ford, for example, uses both on cars. Does not mean it will like reduce signal by a LOT, but will make it worse.
- Phone cases matter. Even thicc plastic cases can reduce signal.
From what I read lately... the following high-end phones have good GPS modules.
- Pixel 3a: Good, thought not flagship SOC/internals/ram/storage. Only 1 camera.
- Huawei Mate 20 Pro: Great phone, albeit bit dated by now. Huawei updates are erratic, support/warranty is horrible. I had huge fights with them, since my family had 4 flagship Huawei devices. Court was always there, legal actions, threats. It's insanely bad. And now they have the Google problem (US vs China), and the phone is 100% locked down, no unlock possible. Unless you buy at external shops - but then you can't get warranty on them.
- Samsung A70: The horrible in-screen fingerprint reader ruins this otherwise perfectly great device.
GPS signal lost a few weeks ago and I tried everything but no signal. Is there anyone who can help with this topic? Galaxy Note 9 - SM-N960FZBDDBT
Well.. here goes another post, right?
Just needed to say my 2cents about this phone which i was waiting for impatiently.
To be clear, I've owned the Mate 9, Mate 10 & P20pro loved them all when they came out. But this is a different story. I'm also on .122, no gluegate issues, no face unlock issues, or other (guess i'm lucky).
- Bluetooth issues when connecting to my car (WTF!). Connection is done well for normal phone connections, but to play media, i had to put in airplane mode and reconnect 3-4 times.
- The display more like the font DPI and Notifications... what the hell Huawei? It's ugly. When you try to change the DPI those notifications are atrocious.
- Notification bugs on lockscreen : It's hard to sweep them out, to delete them or even to read them.
- Status bar : Huawei could of implemented, like on the Pixel 3XL , that if you want to hide the notch, have another line appear where you could see all the notifications. Not ideal... but an "option". Or choose the icons you want to appear, and not needing to go ADB style in your phone.
- Browsing the net on Chrome : Again a DPI issue, which doesn't fully, logically and normally set the page correctly.
- Camera : Sorry to say, but it's not a wow for my daily usage. I'll give it a couple more testing days, but in general i'm not impressed by the focus speed of moving objects (kids & dogs). Still images yes, for sure. But when you live a life as a family guy you need to be quick to snap that right moment when your kid or dog is doing something crazy. And it just doesn't make it happen.
- Camera lenses : I miss the BW lens honestly speaking. Changing it to a wide angle might please some people, but the BW pictures i used to take with the phone on the go are gone. Those pictures used to be great (+1 for P20Pro)
- Speakers : Dual ? *cough* *cough*. I feel the are muffled, not clear.
- Wifi Connection : Now that's a funny one... i have a 500/150 connection. On wifi my Note9 goes up to 487/127. My Mate 20p does 80/65. Once i go into recovery and clean the cache.. it hits 380/120. Then messes up again during the day.
- Dual SIm : Sometimes i have my second SIM card having issues. The "not registered on network" kind. I have to switch to airplane mode and back to make it work. If i don't see it right away people can't reach me..
- GPS : Works great, really.
- Battery : So yes.... it has has a great battery, not to forget that you need to go into the settings and put the apps you really don't want to get closed in manual. Otherwise, baby cams, waze, and other notifications don't come through.
I really expected another experience than this, I thought they learned and listened to their customers, but they didn't. I hope they will resolve the issues down the line. I feel sorry for the guys that have a Gluegate phone, i just think that is unacceptable for a phone with such a price tag.
I really hope Huawei are gonna do something about it, this is why i'm keeping it in the drawer waiting for a new firmware. It took the p20pro 3 4 firmwares to make it a great phone.
Back to my Note9 in a couple of days once i finished really testing this camera out.
Hey for the notch you can change this in under settings click, display, then more display settings then notch. Should fix it for you
Android auto works mostly but not for the phone option. That's my grumble right now
Grm12 said:
Hey for the notch you can change this in under settings click, display, then more display settings then notch. Should fix it for you
Click to expand...
Click to collapse
Thanks, but did that. I think there is an option on the 3XL that the notch goes down a bit, and then you can see the notifications like a normal status bar. But you lose screen size by doing that... i read that somewhere, but can't find it.
Sounds almost exactly like my post. Pixel 3 comes at the end of the week. Sadly only the 64gb version in black, but you can't have everything.
David Horn said:
Sounds almost exactly like my post. Pixel 3 comes at the end of the week. Sadly only the 64gb version in black, but you can't have everything.
Click to expand...
Click to collapse
Yea, read yours which gave me the inspiration to type mine. Funny that you mention the 3xl...I've been looking and reading reviews on it for the last hour.
3 things scare me though
1. The battery life, 2. The lack of RAM and 3. non dual SIM. On the last point, I can't understand why having an eSIM and a physical SIM they didn't put two IMEI like the iPhones...crazy. but that camera is really tempting. Been testing the M20Pro Vs my Note 9 cameras this evening... I have to admit I still prefer the m20 pro's.
SAO said:
Well.. here goes another post, right?
Just needed to say my 2cents about this phone which i was waiting for impatiently.
To be clear, I've owned the Mate 9, Mate 10 & P20pro loved them all when they came out. But this is a different story. I'm also on .122, no gluegate issues, no face unlock issues, or other (guess i'm lucky).
- Bluetooth issues when connecting to my car (WTF!). Connection is done well for normal phone connections, but to play media, i had to put in airplane mode and reconnect 3-4 times.
- The display more like the font DPI and Notifications... what the hell Huawei? It's ugly. When you try to change the DPI those notifications are atrocious.
- Notification bugs on lockscreen : It's hard to sweep them out, to delete them or even to read them.
- Status bar : Huawei could of implemented, like on the Pixel 3XL , that if you want to hide the notch, have another line appear where you could see all the notifications. Not ideal... but an "option". Or choose the icons you want to appear, and not needing to go ADB style in your phone.
- Browsing the net on Chrome : Again a DPI issue, which doesn't fully, logically and normally set the page correctly.
- Camera : Sorry to say, but it's not a wow for my daily usage. I'll give it a couple more testing days, but in general i'm not impressed by the focus speed of moving objects (kids & dogs). Still images yes, for sure. But when you live a life as a family guy you need to be quick to snap that right moment when your kid or dog is doing something crazy. And it just doesn't make it happen.
- Camera lenses : I miss the BW lens honestly speaking. Changing it to a wide angle might please some people, but the BW pictures i used to take with the phone on the go are gone. Those pictures used to be great (+1 for P20Pro)
- Speakers : Dual ? *cough* *cough*. I feel the are muffled, not clear.
- Wifi Connection : Now that's a funny one... i have a 500/150 connection. On wifi my Note9 goes up to 487/127. My Mate 20p does 80/65. Once i go into recovery and clean the cache.. it hits 380/120. Then messes up again during the day.
- Dual SIm : Sometimes i have my second SIM card having issues. The "not registered on network" kind. I have to switch to airplane mode and back to make it work. If i don't see it right away people can't reach me..
- GPS : Works great, really.
- Battery : So yes.... it has has a great battery, not to forget that you need to go into the settings and put the apps you really don't want to get closed in manual. Otherwise, baby cams, waze, and other notifications don't come through.
I really expected another experience than this, I thought they learned and listened to their customers, but they didn't. I hope they will resolve the issues down the line. I feel sorry for the guys that have a Gluegate phone, i just think that is unacceptable for a phone with such a price tag.
I really hope Huawei are gonna do something about it, this is why i'm keeping it in the drawer waiting for a new firmware. It took the p20pro 3 4 firmwares to make it a great phone.
Back to my Note9 in a couple of days once i finished really testing this camera out.
Click to expand...
Click to collapse
I get where you are coming from on this. Unfortunately I have the glue issue, but non of the others.
The internet speed thing, well my internet connection at home is 100mb and this is enough for me.
As for the camera, the Note 9 will blur photos of almost anything especially kids and pets, and even more in low light. The note 9 camera is actually pretty terrible and I have one as well.
If you want photos of kids and pets, only the Pixel 1 / 2 /3 will do that.
I do miss the Monochrone but not for monochrome photos, I don't rate those, but for image quality. Low light, especially night mode, is much worse on the mate, almost unusable actually.
I can come across online as nasty or confrontational but I do truly hope you find an experience you deserve from a phone, I know the struggle of trying to find the right phone, I have been buying almost every single flagship barring iphones for years and still not there.
The mate 20 pro with the versatility of the wide lens was almost it, but if my replacement comes and has issues, I will stick with my Note 9 and buy a pixel 1 for photos as the pixel 3 camera is not really improved on it. It takes shots of moving subjects perfectly and low light shots are taken very well as well.
Jonathan-H said:
I get where you are coming from on this. Unfortunately I have the glue issue, but non of the others.
The internet speed thing, well my internet connection at home is 100mb and this is enough for me.
As for the camera, the Note 9 will blur photos of almost anything especially kids and pets, and even more in low light. The note 9 camera is actually pretty terrible and I have one as well.
If you want photos of kids and pets, only the Pixel 1 / 2 /3 will do that.
I do miss the Monochrone but not for monochrome photos, I don't rate those, but for image quality. Low light, especially night mode, is much worse on the mate, almost unusable actually.
I can come across online as nasty or confrontational but I do truly hope you find an experience you deserve from a phone, I know the struggle of trying to find the right phone, I have been buying almost every single flagship barring iphones for years and still not there.
The mate 20 pro with the versatility of the wide lens was almost it, but if my replacement comes and has issues, I will stick with my Note 9 and buy a pixel 1 for photos as the pixel 3 camera is not really improved on it. It takes shots of moving subjects perfectly and low light shots are taken very well as well.
Click to expand...
Click to collapse
I took my p20p out yesterday, and tested the 3. I have to admit that the p20p takes better pictures out of the bunch. Never tested a pixel before due to the lack of dual sim. Butbim really curious to test it out this time. Just worried about the battery, ram and well....missing the dual SIM.
The note 9 takes great pictures when in full sunlight but tested inside pictures last night. And I discovered it had a lot of flairs due the lighting. Mate 20 I feel has a lot of noise in general.
But most of my requirements are GPS , BT music (car), camera (kids and all) , battery and logical easy clean UI....and of course a good screen.
I neaaaaaaarly , really neaaaaaaarly hesitated to get the iPhone XSmax dual....but my soul and geek mind started playing rehab from Amy Winehouse in my head. I haven't touched (except my wife's) an iPhone for over 5 years.
Last night I was on the verge of keeping the Mate 20, but turned the phone on this morning to a list of weird and empty notifications which cemented my decision. If the Pixel 3 and 3 XL were made by Huawei and running pure Google software, you would never need to buy anything else.
Yesterday(9/16-2020) my phone got the android 10 update. How is it in the europe? Any updates in any country?
In the offic Forum the rollout seems to be in Italia, Sweden, Belgium, Germany, Romania, Poland... right now.
But it seems only the retail one but not the Amazon Alexa one.....
I have the reteu version of motorola one zoom. So I don't think that it's only the retail
Reteu is the "normal" parker/zoom version.
(AMZEU)Reteu with release channel AMZEU is the Amazon Alexa Motorola one Zoom Edition.
Just got it in the UK on my amazon alexa device
Motorola One Zoom unusable after Android 10 update
Hi,
I got the official upgrade to Android 10 for the Motorola One Zoom yesterday (Sep. 16, 2020) as well.
I am based out of Switzerland.
For the time being, I strongly recommend NOT to install it.
It broke several things, which makes the phone virtually unusable.
1. Several apps crash almost immediately after starting, including basic functions like Phone (yes, the phone itself, so you cannot place or receive calls), Contacts, parts of the Settings function, Google Play or WhatsApp.
2. Battery drain in stand-by is now between 5 and 10% per 10 minutes. In a couple of hours may the phone is dead. There is only a minor improvement in switching to battery saving mode. If you actually use the phone it drains much faster
3. Bluetooth disconnects every 5-10 seconds. You cannot use any BT earpiece, headset or hands free. BTW, this means the Swiss COVID app, which uses BT to track possible contacts with infected people, is not working either
I had to bring back from the dead an old phone and put it back to work, as the One Zoom is unusable for the time being.
Again, I hope other One Zoom owners will be luckier with Android 10.
Please share you experience....
PS. My One Zoom is an XT-2010-1 and Android 10 build number is QPH30.29-Q3-28-13
fromi2ch59 said:
Hi,
I got the official upgrade to Android 10 for the Motorola One Zoom yesterday (Sep. 16, 2020) as well.
I am based out of Switzerland.
For the time being, I strongly recommend NOT to install it.
PS. My One Zoom is an XT-2010-1 and Android 10 build number is QPH30.29-Q3-28-13
Click to expand...
Click to collapse
I received Android 10 in Czech Republic yesterday. It is as stable as it was with Android 9. Battery life is excellent. I don't experience and noticeable standby drain. There is definitely something wrong about your device. I hope they will resolve it with another update.
Overall my Moto Zoom is the most stable phone I've ever had. I believe there are many satisfied used of this phone. But people usually don't post positive feedback.
If anyone reading this from Moto, thank you for this phone. I really enjoy it. I don't even care it was on Android 9 until yesterday as long as it worked fast and stable. Newest software is not always the best software.
hourglasstrampoline said:
I received Android 10 in Czech Republic yesterday. It is as stable as it was with Android 9. Battery life is excellent. I don't experience and noticeable standby drain. There is definitely something wrong about your device. I hope they will resolve it with another update.
Overall my Moto Zoom is the most stable phone I've ever had. I believe there are many satisfied used of this phone. But people usually don't post positive feedback.
If anyone reading this from Moto, thank you for this phone. I really enjoy it. I don't even care it was on Android 9 until yesterday as long as it worked fast and stable. Newest software is not always the best software.
Click to expand...
Click to collapse
I confirm it's a great phone, and I was a delighted Moto One Zoom owner and user, up until the Android 10 upgrade yesterday.
The experience has shaken my enthusiasm and confidence quite a bit, and as a further confirmation that Murphy's Law is still valid, this happened when I most needed the phone to work for professional reasons and caused major disruptions in my activities.
Separately, can you please share your model number and build as well?
It may help me focus my efforts to get the issue fixed with Motorola support.
Thx
Had the update, UK Amazon Alexa edition. So far no probs, no crashes or anything bad to report.
Sadly still no WiFi calling, which is pretty pathetic.
Working good till now
Hi there,
Yesterday I have received the Android 10, I have the Amazon Alexa version, bought from Amazon Italy. Till now is working good, just a little hotter when fast charging.
fromi2ch59 said:
hi,
i got the official upgrade to android 10 for the motorola one zoom yesterday (sep. 16, 2020) as well.
I am based out of switzerland.
For the time being, i strongly recommend not to install it.
It broke several things, which makes the phone virtually unusable.
1. Several apps crash almost immediately after starting, including basic functions like phone (yes, the phone itself, so you cannot place or receive calls), contacts, parts of the settings function, google play or whatsapp.
2. Battery drain in stand-by is now between 5 and 10% per 10 minutes. In a couple of hours may the phone is dead. There is only a minor improvement in switching to battery saving mode. If you actually use the phone it drains much faster
3. Bluetooth disconnects every 5-10 seconds. You cannot use any bt earpiece, headset or hands free. Btw, this means the swiss covid app, which uses bt to track possible contacts with infected people, is not working either
i had to bring back from the dead an old phone and put it back to work, as the one zoom is unusable for the time being.
Again, i hope other one zoom owners will be luckier with android 10.
Please share you experience....
Ps. My one zoom is an xt-2010-1 and android 10 build number is qph30.29-q3-28-13
Click to expand...
Click to collapse
坐标：中国
版本：亚马逊官网购买的德国亚马逊版
昨天早上接收到推送，安卓9升级安卓10，还很兴奋。
升级完成后可以上网，但是无法接打电话，朋友用微信告诉我才知道。
我使用的是中国电信，支持cdma，4g，lte，现在感觉很闹心。
请问你的问题解决了吗？
My 2 day old, 5a with 5g just overheated. I have no case on it and it wasn't charging at the time. I was in a FBM video call and at about the 30 minute mark, I got the overheating warning. A few minutes later, the phone froze for about 60 seconds and then resumed. The phone was very hot to the touch! Ironically it was propped up against a laptop screen that was in hibernation mode and there is a table fan approximately 8 inches from the device blowing directly at it.
I reported it to Google Support and 1st level was very understanding. 2nd level told me to try some tips that he would send me because I was probably just overusing it. I told him I was using it exactly the same way I used my 2xl, but that didn't seem to make a difference.
I'll keep this updated as I continue to use my new "hot" phone.
Interesting. There's a known issue with recording 4K video, but this is the first time I've heard of an issue just streaming video.
Keep us updated for sure.
I have not tried the video recording at 4K...but I have been streaming YouTube videos and no overheating for me. YMMV
I have experienced the overheating issue while using video recording at 60 fps 4k. The phone didn't seem warm at all though so here's hoping it's just a software fix Google can implement.
If anyone can reliably reproduce the error, would you want to run some testing to see if the option for "Store videos efficiently
Use H.265/HEVC format" makes it better or worse?
I only had a heat issue when I first started my 5a, and it was installing all my apps in the background. Building the cache is notorious for its CPU use, so I can't say I'm surprised by overheating then. I've done a couple 5 minute 4k 60 videos without overheating since then.
I noticed the same thing today on my new Pixel 5a. Wasn't doing anything other than participating in a Whatsapp video call and browsing text messages.
I do have a Spigen case but the ambient temperature was low 70's inside.
This could be concerning...
luciferin said:
If anyone can reliably reproduce the error, would you want to run some testing to see if the option for "Store videos efficiently
Use H.265/HEVC format" makes it better or worse?
I only had a heat issue when I first started my 5a, and it was installing all my apps in the background. Building the cache is notorious for its CPU use, so I can't say I'm surprised by overheating then. I've done a couple 5 minute 4k 60 videos without overheating since then.
Click to expand...
Click to collapse
I had a similar heat issue when setting up my phone the first time as well. It was when I was just going through the setup, and transferring everything from old phone to the new one. I, unlike you, have never experienced the heat build up, that occured with this phone, on any other phone in my many years of flashing ROMs and setting up phones (unless I was flashing it multiple times due to issues). So, this post does leave me a bit concerned....
I hope once I get my case that this doesn't start occurring for me.
I have experienced the video camera causing the over heating. It appears that any app using built in video recorder will produce the heat. Google camera, Duo, … Zoom. I did a little searching before checking here on xda.
Google admits that the issue is with the 60 bpf 4k recording that is the cause. And of course they do not have a fix available at this time.
I was hoping to find a way to lower the setting to 30 bpf but I cannot locate a way to change the setting. Can anyone help with that please? Or is it possible to install a different camera from the play store with custom video settings, and set that as default for all video?
Edit: I use the system wide dark mode, so I didn't see the camera drop down arrow which opens the settings popup. Open the camera, select video mode, touch the drop down arrow at the very top center of screen. The default setting for Frames/Sec is Auto. The other 2 options are 30 bfs and 60 bfs. Select 30 bfs. Touch outside the popup to dismiss.
I left the resolution at Full HD which is the default. Most users report the issue is while using 60 bfs at 4k.
My wife, who is traveling in another section of the country, also reports over heating. She was not actively using any app when the heating issue occurred. After rebooting the device she saw that the WebEx Meet app was attempting to connect in the background. A persistent silent notification was displayed in the notification tray. This app was one of many that she had transferred from her old device to her 5a during the initial setup process. I told her to uninstall that app. Then review all apps and remove any not needed. Probably should do the same as I have not looked at which of them may also be outdated and needlessly using system resources.
Grr, time for an update. I've had the overheat warnings every few days, but no noticeable effects from it. Until today!
I was in a long video call, maybe an hour or so and got the warning. Shortly after that, the phone shutdown. It was not charging at the time, battery was at 51%
I contacted support and they listened to my complaint and asked all the same questions as last time... except for the new question to confirm that I bought it from the US Google Store (I did of course, but not sure why they would ask that). They said a specialist will contact me via email within 2 days.
Having this issue as well. Shut down the phone for 10m and still got the issue when I powered on.
Crazy
I had a 5a for about 2 wks. I was in Facebook video chat for about 15min when overheated and dropped internet connection. I was holding phone in hand parked in car 80 degree day. I had one day left to return it, so I rma'd it. No way to report hardware problem as reason for return. Charged me $35 restocking fee. I loved the phone, but they need to solve this. If they fix it, I may buy again.
The phone overheating at all is unacceptable. I've never even personally seen/felt a phone "overheat". That's crazy.
Obviously some kind of defect that google will ignore for 1 year as per protocol.
I've only had my 5a 3 days so far but mine has yet to overheat. And I'm a heavy user. Now my OnePlus n10 after the android 11 update would overheat multiple times a day, sometimes when just sending a text. When it was on Android 10 it never overheated.
Im starting to have those issues too. I cant record for more than 1 minute sometimes
Was this solved in the new update? I havent updated due to root, so just wondering.
Thanks
Deadmau-five said:
Was this solved in the new update? I havent updated due to root, so just wondering.
Thanks
Click to expand...
Click to collapse
No, I still can't record for over about 30 seconds to a minute
Unfortunately no... I'm still getting the overheating after the update.
This happened to me initially, like one user mentioned, when I got the phone and it was building the cache. More recently this happened to me while on a Caribbean vacation to Anguilla; was using the phone for pictures outside. It never got hot enough for a general overheat error, just always warning me that the camera was too hot and flash was disabled, or at one point camera was too hot when I was taking video and said the video could be unstable. I was filming in 1080/60. Switched to 1080/30 and it was ok. I have a Spigen Tough Armor case, so I wasn't surprised at that.
UPDATE: The phone finally died. I had been receiving the overheating issue about once a week since the beginning. Google support didn't care. Now, while I'm travelling in a foreign country, the phone died.
I called support and they said as a 1 time deal, they will replace it free of charge. However they only ship to the US and I have to send back this one in 14 days. That is an issue because mail from here takes months sometimes to reach the states. I"m not due back in the states until this summer.
WORST part: the password safe app that I use on my phone unlocks with my fingerprint. Never requires the actual password, so SHAME ON ME, I forgot that password. I have the password app on my laptop and it has current info, but I can't access it because I don't remember the actual password. :-(
PSA: use your actual password from time to time to ensure you don't forget key passwords!