I purchased a Note 9 (unlocked international version) in November upgraded from the note edge. I also ordered the galaxy watch (also international version) last week, upgraded from the gear neo . I received my watch and decided to pair it to my note 9 immediately however it was a disaster.
During the setup procedures when the necessary updates were taking place (at least I figure that's what was happening) more or less the watch displays setup mode and the percentage is displayed on the phone. During that period I received a call, answered, talked and hung up and placed the phone down for the update to complete. When I took the phone up to check the progress the screen would not turn on. The phone is still on because the notification light is blinking and messages and calls still come in but the display just won't come up.
I've tried restarting with and without the charger connected but the screen still doesn't come on
What can I do?...Think I'm about to lose it.
Jahdae_MOB said:
I purchased a Note 9 (unlocked international version) in November upgraded from the note edge. I also ordered the galaxy watch (also international version) last week, upgraded from the gear neo . I received my watch and decided to pair it to my note 9 immediately however it was a disaster.
During the setup procedures when the necessary updates were taking place (at least I figure that's what was happening) more or less the watch displays setup mode and the percentage is displayed on the phone. During that period I received a call, answered, talked and hung up and placed the phone down for the update to complete. When I took the phone up to check the progress the screen would not turn on. The phone is still on because the notification light is blinking and messages and calls still come in but the display just won't come up.
I've tried restarting with and without the charger connected but the screen still doesn't come on
What can I do?...Think I'm about to lose it.
Click to expand...
Click to collapse
just reset it. power it off with vol down and power.
then start it back up. if it still dosent give you an image power cycle it again and this time the minute you feel it reboot hold: vol up + bixby + power and wipe data and cache.
bober10113 said:
just reset it. power it off with vol down and power.
then start it back up. if it still dosent give you an image power cycle it again and this time the minute you feel it reboot hold: vol up + bixby + power and wipe data and cache.
Click to expand...
Click to collapse
Thanks bober10113.
I tried this but it didn't work, my timing might be off. I'm going to try a couple more times and see what happens.
If this doesn't work, is there a way I could flash the phone to get It back to normal?
Jahdae_MOB said:
Thanks bober10113.
I tried this but it didn't work, my timing might be off. I'm going to try a couple more times and see what happens.
If this doesn't work, is there a way I could flash the phone to get It back to normal?
Click to expand...
Click to collapse
Try this Power Button and Volume Down! it will reboot after 5 or so seconds!
Related
Hi Guys,
I have a frustrating situation whereby my Galaxy Note powers on but the screen appears to be in permanent sleep mode - I get nothing but black on the screen.
You can here the Samsung chime as the phone powers up, I can adjust the volume button and hear audible tones. I can also call the mobile from another phone so the underlying phone/OS is working fine.
I can also connect the device via Kies USB and copy images/music with no issues.
I have tried removing the battery and replacing, I have also tried giving the device a full charge however I still get nothing on the screen.
Does anyone know if it's possible to perform some kind of hardware reset to get the screen to power back on? If not I guess i'll need to return the unit
p.s. Stock Galaxy Note
Thanks v much
Jeremy
Same problem for me , i have test many ROM and kernel but i still get the black screen. it's generally when i haven't use my phone during a couple hours.
Same issue here. The screen remains black and not responsive to front button or power button. I still am able to hear notifications (e.g. calendar reminders, plug in power, etc.).
Long press of power button to reboot is the only solution I have found in order to clear.
First occurrence yesterday after owning note for 1 month.
Second occurrence today.
Stock device. No root. KL7.
No newly installed apps prior to first occurrence. I will cross-check to see if any apps updated yesterday.
I have also disabled Green Power.
guys i have been owning note since past 45 days
and suddenly i faced the same problem today
when phone is in sleep and i receive a notification and press the home button
to wake the phone
i see only a black screen with a minute pink dot at top right
and the phone wont respond
however pressing the power button it brings the menu to switch and etc
so i can select power off and then again switch on the phone
guys this is frustrating
please help
Hi all.
My note was replaced yesterday.screen now turns on fine however I'm greeted with a lively green hue and banding! Ha
Sent from my GT-N7000 using XDA App
I have a Note 8 that i have never dropped, had this phone since release haven't rooted. However it is running one of the early Oreo Beta builds CQLB the phone is on Sprint. This has happened once before about 2 months ago and i can almost guarantee it happened in the same fashion as the most recent time a few days ago. It seems while receiving a call i go to reach in my pocket and hit several buttons pulling it out (because of the bulky case) then my screen goes completely black.
(This is where it starts to sound like the normal black screen issue that there are a thousand YouTube videos for)
The phone still makes noises for notifications, rings when calling and other noises like emails and low battery alarm. The screen however doesn't display anything whatsoever and has a blue led blinking.
(This is where it differs)
I've done every button combination i can think of with no avail.
-The regular restart button combination Vol Up + Power and hold for 7-10 secs,
-I've tried to boot into Recovery mode by guessing at what time the Samsung logo should be on the screen and pressing the vol button down several times
-I've tried to boot into safe mode by pressing the Bixby button, power and Vol Up and without the screen displaying anything i can of course not see if i was in Recovery or not.
The screen doesn't display a Samsung Logo, No sprint splash screen NOTHING. The last time this only lasted for about 3 hours and it suddenly came back up when being on the charger and restarted several times. This is now day 3 and after dozens of restarts nothing has worked, on or off the charger. I mentioned the Oreo build because maybe it's linked to that? i haven't had this issue on regular Nougat. ANY help is appreciated and thanks in advance
Try turning off Always on Display. It worked for me..
Actually your problem seems different, so doubt it will work
..
WizP said:
Try turning off Always on Display. It worked for me..
Actually your problem seems different, so doubt it will work
Click to expand...
Click to collapse
nope, i cant get anything to show on the screen at all
winol said:
How did you get an Oreo firmware?
Click to expand...
Click to collapse
By flashing the Oreo beta builds via Odin etc..
go back to a stable build.
bober10113 said:
go back to a stable build.
Click to expand...
Click to collapse
Kinda hard to do without anything displaying on the screen whatsoever, anyway i mailed it off yesterday for repair from Samsung. It was either that or a 2 hour drive to 12 Mile (Detroit) to bring it to the Ubreakifix store.
Unfortunately Sprint doesn't offer loner phones and can't activate any phone that is non sprint outside of some iPhones which sound a bit strange but now I'm out a phone for 9-11 days :silly:
Have you solved this issue? I have the same issue with my phone. It started happening to me even when I was on Nougat. Happens to me several times already. It goes black screen for about an hour to 3 hours then randomly get back to normal (get notification sounds, can receive call, etc). I am now on Oreo. Everything is stock. Never rooted my device as well.
Tried to bring to Samsung but all they did is 'Software Update' the device which is basically reinstalling the firmware and wipe everything. Service Center sucks and doesn't want to claim it is a defective unit.
My note 8 began experiencing this yesterday and after some frustrations and work around, I managed to pinpoint the issue.
Work around was go unlock phone and drag down taskbar, then click on systems and the system interface would open, after which I could press buttons on lower part of phone and clearscfeen to get back to homepage.
Problem was with Google. In my case I realised when I opened Google maps, the screen went black, so I went into applications and cleared the Google cache and Google maps cache. No 0roblems since.
Is it something with Snapdragon?
Hi All,
I'm using Xiaomi Mi5 since last 3 years and it was going very well till today morning. I have got a notification for software update three days back but as I was busy kept it waiting and finally today morning after charging the phone to almost 85% I started the software update.
As usual after downloading the update phone got restarted and the update was in progress, was going on for almost like 10 minutes but don't know what happened, suddenly the screen got turned off and not turning on again.
I tried switching it on but no response at all not even a LED is blinking. So I tried googling a solution and tried holding the Volume up button and power button for 30 seconds and leaving the power button which should actually show some options but there isn't any response at all...!!
Any other way to get my phone back to do on my own
NagaBhushan said:
Hi All,
I'm using Xiaomi Mi5 since last 3 years and it was going very well till today morning. I have got a notification for software update three days back but as I was busy kept it waiting and finally today morning after charging the phone to almost 85% I started the software update.
As usual after downloading the update phone got restarted and the update was in progress, was going on for almost like 10 minutes but don't know what happened, suddenly the screen got turned off and not turning on again.
I tried switching it on but no response at all not even a LED is blinking. So I tried googling a solution and tried holding the Volume up button and power button for 30 seconds and leaving the power button which should actually show some options but there isn't any response at all...!!
Any other way to get my phone back to do on my own
Click to expand...
Click to collapse
have you charged your phone already? try to get into "fastboot mode" complete power of your phone first. also not charging. press and hold power and volume down button for about 30 seconds. if you are in fastboot mode you can flash what ever you want if you unlocked your bootloader.
made-in-tirol said:
have you charged your phone already? try to get into "fastboot mode" complete power of your phone first. also not charging. press and hold power and volume down button for about 30 seconds. if you are in fastboot mode you can flash what ever you want if you unlocked your bootloader.
Click to expand...
Click to collapse
Yes I have tried, but no response at all when press and hold power and volume down button.
NagaBhushan said:
Yes I have tried, but no response at all when press and hold power and volume down button.
Click to expand...
Click to collapse
Try disconnecting and then connecting your battery cable(inside the phone). You're going to need to open the phone to do this, but its fairly simple. You only need a suction cup and a screwdriver. You will void the warranty if you do this, though. There is a sticker protected screw. My Mi5 died two times so far and this is how I fixed your same issue each time. Good luck!
Hello XDA members,
Recently my S10 randomly rebooted and is since then stuck on the splash screen. It wont let me turn the device off or boot into safe mode, download mode or recovery. It simply is stuck onto the samsung logo screen.
After draining my battery, I tried to charge it but it instantly goes to the splash screen again (not the charging screen) and again, it won't let me boot into any other menus. I tried all the button combinations.
The S10 is 3 days old and has not been modified. It has been updated to the latest may patch.
Any help or suggestions would be appriciated!!
Kind regards,
Samuel
Hi....
Put the phone on the charger and then press Power + Volume Down button and hold it for about 8 seconds until it vibrates ... so you can turn the phone off .
When the phone is off, press the Power + Bixby + Volume Up button and hold it until you enter into recovery mode and then wipe data / factory reset.
If you fail then you must send the phone to repair immediately... Good luck..
SM-G975F Exynos
Xode said:
Hi....
Put the phone on the charger and then press Power + Volume Down button and hold it for about 8 seconds until it vibrates ... so you can turn the phone off .
When the phone is off, press the Power + Bixby + Volume Up button and hold it until you enter into recovery mode and then wipe data / factory reset.
If you fail then you must send the phone to repair immediately... Good luck..
SM-G975F Exynos
Click to expand...
Click to collapse
Thank you for responding.. Sadly it didnt let me reboot to any mode in any way.. I contacted my service provider and they offered an repair without costs.. So I guess I gotta wait another 2 weeks to enjoy the S10 again
Sorry my friend, I empathize with you. I had a similar situation on my original S9 Plus back when it was originally released and what a bummer - waiting until the replacement came in. All will be forgotten once ou get the replacement and you are able to enjoy the S10 again - so hang in there - Best of luck and I hope you get your replacement soon.
The update is what did it. Samsung just pulled the latest update for causing phones to lockup. I don't know the way forward for you though. With it being a couple of days old I would think that you could go back to the store and get it replaced.
Hi
So my phone has randomly started to die about once every other day. Screen goes black (i have always on screen) and no response from any of the buttons (power button, twice volume down button for camera). I have to hold the power button until it restarts/starts (don't know if it is dead or not). Anyone else has this issue? Only wierd apps that i havent hade before is blockada.
BR
Baddar
Troubleshoot it.
Delete the app and see if it still happens. If it does, flash a raw firmware and completely wipe your device. if it still continues, its a hardware issue and you should exchange the device.
baddar said:
Hi
So my phone has randomly started to die about once every other day. Screen goes black (i have always on screen) and no response from any of the buttons (power button, twice volume down button for camera). I have to hold the power button until it restarts/starts (don't know if it is dead or not). Anyone else has this issue? Only wierd apps that i havent hade before is blockada.
BR
Baddar
Click to expand...
Click to collapse
You're in custom or stock rom?
Im on stock with no modifications.
Phone auto shuts down
Did you find any solution same thing started to happen with me twice in 2 days
The way I fixed it... go to settings, Security & Lock Screen, click on the gear icon next to screen lock, then choose the first option Automatically lock, choose "Immediately" any thing other than that causes the screen to go black. I hope it works!
@Ahmed_x this didnt work for me.
So today i was about to miss my international flight because of this stupid phone deciding to die on me while on charging so no alarm went off.
Wtf is wrong with Asus? How could this have gotten worst with the new update. Are their developers ret**ded?
This phone is being returned unfortunately. Awesome phone but if u cant trust it to give a simple thing as alarm whats the point.
It happened to me twice in three months. The smartphone got stuck/freeze in standby mode: no response from the physical buttons or touch. I use the official android 9 rom.
I managed to restart it with the power button and volume up pressed for 15 seconds.
I hope that with android 10 this will never happen again.
Happened to me today, had to hold volume-down + power for about 10-15s to get it back.
very strange using latest firmware too (WW_Phone-17.0230.2004.60)
[HELP] My ROG Phone always turn off suddenly when charge
Please HELP My ROG Phone 2.
It's been more than a month if the charge will turn off unexpectedly. This situation is experienced until today. So that every time I charge, phone must be in the dead state. I've been very frustrated. Already doing factory data reset, only lasts for one week and back like that again.
Worse, in certain circumstances the handphone suddenly dead and hard to be turned on again. When charging the battery, sometimes the phone likes to not fill. I had to unplug and re-plug the charging cable to return it to normal. Its sucks. I bought this phone in a new condition with the official warranty on January. I already did update to Android 10 when available by the system. This issue occurs after the update.
I had thought the charger that I got from the factory was problematic, until I decided to buy a new charger with the original quality with 30watt power. But it turns out the same.
Same here my phone will turn off while charging. And it will keep rebooting. Sometimes my rog will not charge
My ASUS ROG2 is starting ti piss me iff noe.. Everything I play BR in CODM alwaiz black out..every single game black out. This is not good...Is this normal? Every game has to black out?...