Database Develop

Is your fingerprint reader awful?

I've found that my reader only works about 2 out of every 10 attempts. Sometimes I even get an error saying there's a problem with the scanner and I need to reboot the device. Curious as to if it's only me.
Been quite frustrating to say the least.

Yes I think it is too inconsistent. If you are more accurate in how you apply your print when unlocking it's better, but one shouldn't have to do this. There is also the individuals print depth variance although I know nothing about this. I would bet it can be improved with software updates

I had somewhat of that experience.. when I was setting up fingerprints, when you reach the 80% mark, it asks you to try the tip of your finger... also I register my thumb for example, sideways, not just up and down. Also 2 registered prints for 1 finger.
Hope it helps

I mentioned this in another post. But my advice would be have someone else with deeper fingerprint grooves try. (I used to work on fingerprint/biometrics scanners for medical systems). If they have noticeably better success, it could be your fingerprints. That said it could entirely be a Samsung issue as well. Until I get my hands on a couple of units to try with (one arrived last night I have to set up and the other is backordered), I won't know for sure what the issues are. But I would recommend what I suggested. Alternately note if the person has fingerprint ridges that are as shallow as yours before trying. Then find someone else whose fingerprints are more pronounced. Hopefully that helps at least identify the problem.

Could be hardware issue or natural fingerprint depth? No idea if that could even be the case, but makes sense if it's trying to register the prints. I can confirm that my device recognizes 8 out of 10 times both of my thumb prints and my wife's thumbs as well.

Mine works extremely well and very quickly (less than a second, faster than iPhone). When you register it and when you actually use it, press a bit harder so that your fingerprint flattens out more. For instance when registering it, it might say to "cover the whole button" or whatever, so just press a little bit harder to accomplish that.
Now when I pick up my phone, I just press and hold the button for a split second and am taken to the unlocked homescreen. This makes it quicker and helps it read the finger because you're obviously pressing harder when you actually push the button.

Finger print sensors take some time to get used to. I remember my iPhone 5S and I had issues getting it just right and then you figure it out. Every few days as you get used to the phone and where your finger sits delete the primary finger and out it back in. Also you only get 4 fingerprint slots (which is stupid) and you can train a single finger to multiple slots if you hold it multiple ways
Finally, if you get errors from the device asking you to reboot or its faulty do a factory reset. If that doesn't fix it then get it replaced.
Fwiw mine works about 99% of the times I expect it to. (Sometimes I'm holding it funky and don't want to move it so I try it to see if it catches.)

I will occasionally get a no match but I can tell when that's just because I've put my thumb on it at a bad angle.
I agree with the above, reset it to see if that fixes the issue with it erroring out and telling you to reboot, otherwise get a replacement. That is definitely not normal.

My fingerprint reader works flawlessly, no issues for me.

ingenious247 said:
My fingerprint reader works flawlessly, no issues for me.
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Click to collapse
+1 Flawless! I have an iPhone 6 plus right next to me so I am well aware how they should function and the S6 is actually just a tad faster than the iPhone 6 plus. I really think that's all due to the animations though but the S6 is 10x better than the Note 4 sensor. Thank God they did away with that swipe down crap where it was basically useless unless it was done precisely.

i don't think its so much of an issue with the scanner as it is peoples perception of how it should work. the first time i set up my finger i held the phone in one hand and then pressed it in a couple of different ways with my thumb never really getting it with the tip or the side of my thumb as a result it would never recognize my thumb when i was holding in my hand and pressing the power button mostly hitting it with the tip of my finger. If you don't record your finger in every possible way you might touch the sensor then there's a chance it wont recognize your finger

Mine works great with out issue. I am very picky about my phone being locked. before now I never used any kind of security. This is the longest I have ever had any kind of security on my phone if that says anything.

Thanks for suggesting registering one finger twice, this put the accuracy at 9/10 on the first try versus 5/10 before.
I have also started to register the prints at the most common angles for me (sideways 90 degrees), rarely will you be going straight up and down.

Mine works like a charm. Registered two fingers so I could unlock w/one hand, thumb as well.

I have the tmobile GS6 edge and at first fingerprint scanner was ok (nearly as good as my iphone). In the last week it has been more inconsistent. Some times I get it on the first try, but many times need 4 tries or ending up having to enter the password.
I have an iphone as well (work). The iphone has significantly less errors (by order of magnitude). I have tried different fingertip positions and partial prints and the iphone is much more accurate. I rarely (practically never!) have to re-position a finger more than twice. It may be because the iphone has a round, depressed button, which guides the finger more accurately or simply better scanner quality- i don't know.
In addition the iphone allows ALL 10 fingers to be used.
I am not trying to praise the iphone or insult Samsung and it's galaxy edge line, but to keep throwing praise at a this phone is misleading and encourages mediocrity.
Just for the record, I do not like the iphone and its restrictions. However, most of the iphone's short comings are by purposeful and direct design. On the other hand, I see most of the Samsung's short comings (such as a lower quality fingerprint scanner system, Samsung's bloatware and so on) to be due to poor planing or lower quality rushed to market to try and beat, or catch up with, the competition.

faloom said:
I have the tmobile GS6 edge and at first fingerprint scanner was ok (nearly as good as my iphone). In the last week it has been more inconsistent. Some times I get it on the first try, but many times need 4 tries or ending up having to enter the password.
I have an iphone as well (work). The iphone has significantly less errors (by order of magnitude). I have tried different fingertip positions and partial prints and the iphone is much more accurate. I rarely (practically never!) have to re-position a finger more than twice. It may be because the iphone has a round, depressed button, which guides the finger more accurately or simply better scanner quality- i don't know.
In addition the iphone allows ALL 10 fingers to be used.
I am not trying to praise the iphone or insult Samsung and it's galaxy edge line, but to keep throwing praise at a this phone is misleading and encourages mediocrity.
Just for the record, I do not like the iphone and its restrictions. However, most of the iphone's short comings are by purposeful and direct design. On the other hand, I see most of the Samsung's short comings (such as a lower quality fingerprint scanner system, Samsung's bloatware and so on) to be due to poor planing or lower quality rushed to market to try and beat, or catch up with, the competition.
Click to expand...
Click to collapse
Maybe you should delete it and register a new fingerprint. Mine works extremely well
Sent from my SM-G920T using Tapatalk

Just picked up this phone

I wanted something more durable especially when it comes to water and since I was switching to AT&T the Active was an obvious choice. I've had the phone for a few days now and I'm really pleased with it, especially the camera and battery life. The first day I had almost 4 hours of screen on time which was close to full brightness and still had over 40% battery left. I thought that had to be a fluke or something but it's clearly not. Now to the point of my post, why is this phone not very popular? Why anyone would choose the regular S6 over the Active is beyond me. Does anyone think we'll ever see root on this phone? I'm very pleased with it out of the box but there's a few things I'd love root for. Like why does there have to be a persistent notification telling me I'm connected to wifi. That's the dumbest thing I've ever seen. I couldn't believe it couldn't be turned off.
Edit:
Gotta change that sig as its all wrong now, lol.

pside15 said:
I wanted something more durable especially when it comes to water and since I was switching to AT&T the Active was an obvious choice. I've had the phone for a few days now and I'm really pleased with it, especially the camera and battery life. The first day I had almost 4 hours of screen on time which was close to full brightness and still had over 40% battery left. I thought that had to be a fluke or something but it's clearly not. Now to the point of my post, why is this phone not very popular? Why anyone would choose the regular S6 over the Active is beyond me. Does anyone think we'll ever see root on this phone? I'm very pleased with it out of the box but there's a few things I'd love root for. Like why does there have to be a persistent notification telling me I'm connected to wifi. That's the dumbest thing I've ever seen. I couldn't believe it couldn't be turned off.
Edit:
Gotta change that sig as its all wrong now, lol.
Click to expand...
Click to collapse
What are some of your cons for the device?
I've heard various things about it, such as there's some faint line down the side of the screen on most all models.
Some people claim that the speak on speaker call sucks.
etc etc. Anything you don't really like about the phone that could be most people's gripe about it?

Mine works great. Nothing to complain about...

pside15 said:
I wanted something more durable especially when it comes to water and since I was switching to AT&T the Active was an obvious choice. I've had the phone for a few days now and I'm really pleased with it, especially the camera and battery life. The first day I had almost 4 hours of screen on time which was close to full brightness and still had over 40% battery left. I thought that had to be a fluke or something but it's clearly not. Now to the point of my post, why is this phone not very popular? Why anyone would choose the regular S6 over the Active is beyond me. Does anyone think we'll ever see root on this phone? I'm very pleased with it out of the box but there's a few things I'd love root for. Like why does there have to be a persistent notification telling me I'm connected to wifi. That's the dumbest thing I've ever seen. I couldn't believe it couldn't be turned off.
Edit:
Gotta change that sig as its all wrong now, lol.
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Click to collapse
First, fingerprint sensor. I need security but entering pin/code every time I wanted to unlock the phone was cumbersome.
Second, is availability at the time of purchase. It wasn't apparently available with carriers in Canada.
Third, popularity, and community development and support. Galaxy s6 has more users, and therefore, more developers working on its rom.
Fourth, availability of accessories due to Galaxy S6 owner population vs Active.
I can overlook all other points, but missing the fingerprint sensor was a deal breaker for me.

For me, the lack of a fingerprint scanner isn't a deal-breaker. I guess I'm 'old school' or something. Though I understand the convenience of it.
I'm on the edge of picking up this phone, but, kind of worried about what type of specs the S7 Active will have and will it be worth the wait.
Currently with the S6 Active, my concerns are:
No Root (not a deal breaker)
Slowness of AT&T updates (not a deal breaker if ODIN is reliable and we can get timely firmware updates outside of AT&T)
Length of time it's taking to get to Marshmellow
Quality of speaker and using the speaker phone (I've heard that it's not too hot)
Lack of accessories (agree with you on this, doesn't seem a lot out there)
What I don't like about S6 Active:
Placement of the audio jack port. Really should be on the bottom, like the S6
No expandable memory option
No removable battery option (Not really a deal breaker if the battery has no issues and will remain effective for at least 3-4 years.)
Not enough bands to support international carriers and carrier aggregation support to the fullest by having as many bands possible (Not really a deal breaker, as I'll get a few where I am).
Touch-Wiz. Rather to to some stock android OS rather than have all the crap on the phone. (relates to having a root)
But beyond all of the above, the phone looks really really nice and I'll likely pick it up anyways, for lack of anything better, IMO.
I was thinking Nexus 6P, but it's just too big for me.
Nexus 5X, just kinda of too weak for me. (has less bands than Nexus 6P, actually)
I was thinking just a regular S6, but like the Active design better.

Just bought one,for durability, came from the V10 and loving it so far.

Succumbed
Well, I picked up this phone(64GB Version). Got it to update to 5.1.1.
Beauty is in the eye of the beholder, but this phone is simply beautiful.
The weighting and feel is also very very nice.
It's a quite zippy and fast phone.
So far, on the whole I'm liking this phone alot.
However some points I've come across. Any suggestions or resolutions welcome.
Minor Dislikes:
Forced to see carrier's name on top-left of lock screen (Not just specific to this phone)
└ I'd prefer to see useful icons on the status bar(left-hand side) during the phone being locked.​
Notifications Management
└ In order to remove Heads UP notifications, I've had to download an application like: HeadsOff​└ Some applications, in order to see the icon in the status bar, the rectangular static notification remains on the lock screen, wasting screen real-estate. There's no way to remove this static notification from the lock screen without adjusting the settings to remove notifications from the app, and then that removes the icon in the status bar.​└ Some applications like Accu Radio won't show the player controls on the lock screen. No matter what combination of notification settings are used. (Not really the phone's fault but..)​
Fingerprint Scanner Lacking
└ While the Active doesn't have a fingerprint button to scan fingerprint to unlock the phone, I thought Samsung had some models that used the actual screen to do this. If so, the option would be nice to have on the Active​
Headphone Jack Location (Not just specific to this phone)
└ I still don't see why phone makers are putting the jack at the top of the phone. Many people put their phone in their pocket. The natural insertion direction is the way one is holding it at the time of use, the top goes into the pocket first. Yet if the audio cable/jack is jutting out from the top, it makes it hard to put in the pocket, as well as decreases the life of the cable, etc. (not a deal-breaker, but an annoyance for sure)​
Touchscreen SUPER sensitive
└ I've found that the screen is simply overly sensitive to touch and find myself many times mistakenly activating something else, before my finger even touches the screen.​└ Currently I do not have a screen protector for the phone, so not sure this will matter.​
Other's Pain points:
Speaker Location/Quality
└ While the speaker isn't in the best of locations, I haven't really noticed and sound degradation/quality. It's a mini speaker. We can't expect blasting Dolby 7.1 haha​
Active Key easy to press accidently
└ I have not found any problem with this, and I typically don't encounter having this button activated unintentionally with my day to day use.​└ Some applications like Accu Radio won't show the player controls on the lock screen. No matter what combination of notification settings are used. (Not really the phone's fault but..)​
Fingerprint Scanner Lacking
└ While the Active doesn't have a fingerprint button to scan fingerprint to unlock the phone, I thought Samsung had some models that used the actual screen to do this. If so, the option would be nice to have on the Active​

BlueCider said:
Well, I picked up this phone(64GB Version). Got it to update to 5.1.1.
Beauty is in the eye of the beholder, but this phone is simply beautiful.
The weighting and feel is also very very nice.
It's a quite zippy and fast phone.
So far, on the whole I'm liking this phone alot.
However some points I've come across. Any suggestions or resolutions welcome.
Minor Dislikes:
Forced to see carrier's name on top-left of lock screen (Not just specific to this phone)
└ I'd prefer to see useful icons on the status bar(left-hand side) during the phone being locked.​
Notifications Management
└ In order to remove Heads UP notifications, I've had to download an application like: HeadsOff​└ Some applications, in order to see the icon in the status bar, the rectangular static notification remains on the lock screen, wasting screen real-estate. There's no way to remove this static notification from the lock screen without adjusting the settings to remove notifications from the app, and then that removes the icon in the status bar.​└ Some applications like Accu Radio won't show the player controls on the lock screen. No matter what combination of notification settings are used. (Not really the phone's fault but..)​
Fingerprint Scanner Lacking
└ While the Active doesn't have a fingerprint button to scan fingerprint to unlock the phone, I thought Samsung had some models that used the actual screen to do this. If so, the option would be nice to have on the Active​
Headphone Jack Location (Not just specific to this phone)
└ I still don't see why phone makers are putting the jack at the top of the phone. Many people put their phone in their pocket. The natural insertion direction is the way one is holding it at the time of use, the top goes into the pocket first. Yet if the audio cable/jack is jutting out from the top, it makes it hard to put in the pocket, as well as decreases the life of the cable, etc. (not a deal-breaker, but an annoyance for sure)​
Touchscreen SUPER sensitive
└ I've found that the screen is simply overly sensitive to touch and find myself many times mistakenly activating something else, before my finger even touches the screen.​└ Currently I do not have a screen protector for the phone, so not sure this will matter.​
Other's Pain points:
Speaker Location/Quality
└ While the speaker isn't in the best of locations, I haven't really noticed and sound degradation/quality. It's a mini speaker. We can't expect blasting Dolby 7.1 haha​
Active Key easy to press accidently
└ I have not found any problem with this, and I typically don't encounter having this button activated unintentionally with my day to day use.​└ Some applications like Accu Radio won't show the player controls on the lock screen. No matter what combination of notification settings are used. (Not really the phone's fault but..)​
Fingerprint Scanner Lacking
└ While the Active doesn't have a fingerprint button to scan fingerprint to unlock the phone, I thought Samsung had some models that used the actual screen to do this. If so, the option would be nice to have on the Active​
Click to expand...
Click to collapse
Add another dislike:
Samsung Touchwiz and how it handles, doesn't allow handling of LED definition.
Unfortunately, Samsung, in their infinite wisdom, have blown up their Touchwiz and made it virtually impossible for applications like Lightflow, to define custom LED colors for applications.
The best that can happen is that some 'workaround' by the author of Lightflow can be used, but that just leaves the Badges and Notifications icons on the status bar for you to clear out manually, after reading your email or messages.
Price to pay to have any control over LED.....
Just one more reason I want root....

Fingerprint unlocking sensor on S10e, is it 100% reliable?

I'm so frustrated with my S10 scanner that I've decided to return the phone back to Samsung. I can't accept it in $1200 phone. I need to open the phone in an instant like I do on my $200 Moto X4, it's slow but it never fails.
My question to all of you, S10e owners is: does the side sensor on 10e works as supposed to? Am gonna take chance with it, I really like the S10 series, great phones, but they didn't make the sensor on 10/10+ right.

mzsquared said:
I'm so frustrated with my S10 scanner that I've decided to return the phone back to Samsung. I can't accept it in $1200 phone. I need to open the phone in an instant like I do on my $200 Moto X4, it's slow but it never fails.
My question to all of you, S10e owners is: does the side sensor on 10e works as supposed to? Am gonna take chance with it, I really like the S10 series, great phones, but they didn't make the sensor on 10/10+ right.
Click to expand...
Click to collapse
I have S10e and the fingerprint sensor is in the power button and for me it is a learning curve, but it unlocks fast. I had to re-register my fingers again after learning how to comfortably put my finger on the sensor.

I have an S10e. Although I wish the power button/fingerprint reader wasn't so high up on the side, it's proven to register my finger perfectly every time. Plus, it has the gesture option like on last year's models. Swiping down on the fingerprint reader pulls the notification menu down. That's pretty neat.
I'm very happy.

I must be lucky on my s10+, postponed update, did not adjust fps settings and it is working really well for me
Sent from my SM-T710 using Tapatalk

S10e fingerprint works like a regular fingerprint, more accurate than those under the screen and quite fast (but not as fast as OnePlus 6 per exemple).
It unlocks the first time like 99% with my right hand, but is more unreliable with my left hand.
If you hold your phone with your left hand, I wouldn't recommend it.

Lebrun213 said:
S10e fingerprint works like a regular fingerprint, more accurate than those under the screen and quite fast (but not as fast as OnePlus 6 per exemple).
It unlocks the first time like 99% with my right hand, but is more unreliable with my left hand.
If you hold your phone with your left hand, I wouldn't recommend it.
Click to expand...
Click to collapse
I'm right handed and was having issues at first, but then I scanned my thumb when the phone was flat on the table and again when I was holding it in my hand and I've had much better success with unlocks.
Only time I mess up is when I don't get the placement just right, but that's more about getting used to under display fingerprint readers than anything.

i'm also very disappointed with this, hated it on the back with with my S8, this is the only reason I bothered upgrading, it only works about 50% of the time as you need to get it right on the mark.
What more infuriating is all the reviews show it working 100% of the time when its clear this is never going to be the case as the sensor is very small and very easy to miss.
effing useless, also considering returning it.
EDIT - i removed mine and put them in again, seems a lot better now, still not as accurate as review make out but now usable for me.

Did you guys try the under-display scanner after the day-one update ? I read it works well afterwards.

I think most people just need to get use to it, my first 12 hours or so I was frustrating as hell but the more I use it the more I'm getting use to it and now its working flawless for me and thats with the screen protector still on. I have both my thumbs and index fingers set to it and they all work great.

its occurred to me what this solution needs, an always on fingerprint icon on the screen when its locked, it will need to be quite dim and pixel shift in order not to burn in though.

Thank you guys for taking your time to answer, my S10 is going back(rma issued) and I've placed an order for 10e it'll ship on 3/14. As great as all those S10 phones are, it's really bad if you can't turn it on.

The position is a bit too high if you're left handed or using the phone with your left hand. Other than that, It's pretty reliable and pretty fast. I'm quite used to side the mounted fingerprint scanner on the Xperia XZ1 Compact and this one is definitely faster.
It also allows you to choose to have it always active (ie. you just need to place your finger on it) or require you to press the power button (maybe to avoid accidental unlockings or recognition). Oh and it also keep the ability to swipe to pull down the notification tray which is handy.
So far I love everything about the S10e except the software...much thanks to Samsung caving in to Google and blocking rootless Substratum. I haven't switched from the S7 to it yet because I'll have to root the phone for the first time to solve that customisation problem that irks me to no end. If, however, you don't require Substratum to be intact, you'll love the phone from day one

I'm returning my S10, the fingerprint scanner annoys me. I came from the 6T and thought the "ultrasonic" would be much faster and accurate, yet it is not. I'm thinking about the 10E, but the screen is a little small.
I'm debating if I should stay with the 6T or get the 10E....

I'm also returning s10+ for fingerprint reader, considering s10e, small screen isn't so much of a turn off as the small battery

the 10e will be my choice as a screen crack or damage can make it not function and what I read about protectors having issues over the scanner - meh... the button method seems far more reliable and ideal to me.

Yall know and update to fix the finger print reader is rolling out to fix the issues. As well dry hands are causing problems, try getting your hands moist then try it. It works much better for me and I don't have the update yet.

mzsquared said:
I'm so frustrated with my S10 scanner that I've decided to return the phone back to Samsung. I can't accept it in $1200 phone. I need to open the phone in an instant like I do on my $200 Moto X4, it's slow but it never fails.
My question to all of you, S10e owners is: does the side sensor on 10e works as supposed to? Am gonna take chance with it, I really like the S10 series, great phones, but they didn't make the sensor on 10/10+ right.
Click to expand...
Click to collapse
There is no such thing as a 100% reliable fingerprint sensor. In fact nothing is 100% reliable everything will at some point fail.

this is now a single frustrating issue on S10. fp is still very poor. Error rate is very high, speed is terrible (huge post fp delay, huge delay during recognition too, the reader literally waits until finger is released). Also coming from 6T and Mi9, which were much better and lightning fast.

doggydog2 said:
this is now a single frustrating issue on S10. fp is still very poor. Error rate is very high, speed is terrible (huge post fp delay, huge delay during recognition too, the reader literally waits until finger is released). Also coming from 6T and Mi9, which were much better and lightning fast.
Click to expand...
Click to collapse
Oh yes... the S10 fps rehashed! Been using my S10e for a while now and have no complains – except for the lousy updates distributions on part of Samsung. Securitywise, my SM-970U1 is @ May 1st as of Aug.3rd
Am gonna say the side fps is close to but not entirely perfect, very reliable, still. I use 3 fp(am right handed) Lhand index, Rh thumb and Rh index for an easy use. I can pick the phone off the desktop with my right hand simultaneously placing the R.idex on the sensor to turn the phone ON instantly. Or, I pick it up with R hand and place it in my L.hand palm reaching for the sensor around with L.index – don't even have to look at it, the phone turns On. Am using the R.thumb when I already hold the phone in my right hand but the screen has timed out. And I really love the so-called “small factor size” so easy to handle in and out of the pocket.
But frankly, I really miss the back sensor location, had S9+ and OP6 for a while before S10 now S10e and the back location was the best! Turning the phone On was done almost subconsciously by slipping hand into a pocket and touching the easy-to-feel dimple on the back cover.

Not feeling much love for my P30 Pro yet

Hi, I am a long time Samsung Galaxy user, my last phone was the Galaxy S8+ i have just come to upgrade and thought I’d try the Huawei P30 Pro and seems it uses android as well, i thought it can't be much different. i have 14 days return and I’m really not sure if i am going to keep it or ask can i swap for an S10+
I don't know if i am just being biased because I’ve had Samsung for so long but i just hope someone here can persuade me keeping the P30 won't be too bad and that some of my issues are fixable.
I don't seem to be getting some notifications, mainly games, i seem to get texts but not always others, although if i turn my s8+ on, they still seem to be coming through on there. I have checked most settings i can find but can't see anything obvious, i have added the games to the app assistant.
I didn't know that this Huawei phone didn't have a notification LED, i guess it’s only a small thing but it's amazing how much you miss that flashing light, are there any ways to get any other screen notifications in some way?
The phone doesn't retain the Auto brightness setting when i restart the phone, I’m a bit confused by this as it would seem that Huawei may have this as a feature rather than a bug, I’ve read online that this is how these phones are set but surely you would want the setting to be retained how you leave it? is this a bug or here to stay? i keep turning auto off but every time i restart its back on!
The vibrate is extremely shallow to the point i hardly even feel it.
The optical zoom doesn't function if in 40mp resolution? what’s that all about, i tried it earlier and it says on it that it only works in 10mp resolution? the res you are in shouldn't stop the optics from moving should it? Also when set to 10mp and you can zoom, the zooming isn’t smooth in any way at all, it looks extremely jerky.
even though i have auto brightness off and also smart resolution set to off (which switches between low and high depending on what’s on the screen) - even though these are off i keep seeing my screen kind of flickering when i switch between something like a website to a picture etc, like the phone is still using the smart resolution. if i go to a website the white parts might be bright white for a split second then kind of flicker to a duller white.
I have only had the phone for 2 days but that’s is what is kind of bugging me a bit already if anyone can advise at all on any of them issues?
Thanks
James

About the "zoom", it's not an actual zoom and you are misunderstanding how it works. Having a look at the backside of the phone would explain some to you but i'll give it a go..
You got three lenses which equals three fixed focal lengths. This means you are simply jumping from one camera to the other when you perform a "zoom", which explains the jerkiness. It's expected behavior and is supposed to work like that since there is no gradual zoom with moving lense elements.
Each of these cameras have their own sensor which works at specific megapixels, there is no 40mpix sensor in all these three camera modules on the back of the device. The 5x tele lens has a 8mpix sensor. The ultrawide angle 16mm sensor is 20mpix and the main sensor is 40mpix which normally operates at 10mpix due to pixel binning.
The auto brightness is a long standing bug on Huawei devices, it's annoying and stupid i agree but it's there.
/ Magnus

Samsung has gone a step further on improving there software. Its really fluid and very user friendly. Huawei should focus on that aspect on there flagship.

giwta said:
Samsung has gone a step further on improving there software. Its really fluid and very user friendly. Huawei should focus on that aspect on there flagship.
Click to expand...
Click to collapse
One little thing I miss from my Galaxy S8+ was the coloured app notification icons on the Always On Display.
Was good for seeing where my notifications were from at-a-glance (blue for Messenger, red for YouTube, green for WhatsApp etc.).

Not having any of those problems with mine. In fact I'm ditching my Galaxy S10+ and keeping the P30 Pro. The fingerprint scanner on the Huawei is faster and more reliable than the one on the Samsung, the camera setup is far more versatile, battery life is better and I immediately stick Nova launcher on anyway so I don't have to put up with EMUI or One UI.

AntonyW999 said:
Not having any of those problems with mine. In fact I'm ditching my Galaxy S10+ and keeping the P30 Pro. The fingerprint scanner on the Huawei is faster and more reliable than the one on the Samsung, the camera setup is far more versatile, battery life is better and I immediately stick Nova launcher on anyway so I don't have to put up with EMUI or One UI.
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Click to collapse
Nova is just the launcher. The system UI controls far more aspects than just the launcher. EMUI/One UI is everywhere.

james_lpool said:
Hi, I am a long time Samsung Galaxy user, my last phone was the Galaxy S8+ i have just come to upgrade and thought I’d try the Huawei P30 Pro and seems it uses android as well, i thought it can't be much different. i have 14 days return and I’m really not sure if i am going to keep it or ask can i swap for an S10+
I don't know if i am just being biased because I’ve had Samsung for so long but i just hope someone here can persuade me keeping the P30 won't be too bad and that some of my issues are fixable.
I don't seem to be getting some notifications, mainly games, i seem to get texts but not always others, although if i turn my s8+ on, they still seem to be coming through on there. I have checked most settings i can find but can't see anything obvious, i have added the games to the app assistant.
I didn't know that this Huawei phone didn't have a notification LED, i guess it’s only a small thing but it's amazing how much you miss that flashing light, are there any ways to get any other screen notifications in some way?
The phone doesn't retain the Auto brightness setting when i restart the phone, I’m a bit confused by this as it would seem that Huawei may have this as a feature rather than a bug, I’ve read online that this is how these phones are set but surely you would want the setting to be retained how you leave it? is this a bug or here to stay? i keep turning auto off but every time i restart its back on!
The vibrate is extremely shallow to the point i hardly even feel it.
The optical zoom doesn't function if in 40mp resolution? what’s that all about, i tried it earlier and it says on it that it only works in 10mp resolution? the res you are in shouldn't stop the optics from moving should it? Also when set to 10mp and you can zoom, the zooming isn’t smooth in any way at all, it looks extremely jerky.
even though i have auto brightness off and also smart resolution set to off (which switches between low and high depending on what’s on the screen) - even though these are off i keep seeing my screen kind of flickering when i switch between something like a website to a picture etc, like the phone is still using the smart resolution. if i go to a website the white parts might be bright white for a split second then kind of flicker to a duller white.
I have only had the phone for 2 days but that’s is what is kind of bugging me a bit already if anyone can advise at all on any of them issues?
Thanks
James
Click to expand...
Click to collapse
1. It's not Samsung
2. I had the S10... this camera is superior in every way except maybe video... (I don't shoot video in 4K for my purposes so it doesn't bother me)
3. Above camera superiority overall, the 5x & 10x zooms brings a whole new world of shooting pictures. I can truly leave a big camera / big lens at home now.
4. More true-tone pictures... people hate to admit this... but the real world is not over-saturated... Apple, Samsung, etc. stop promoting this as the normal for picture taking....
5. Features yet to be turned on but soon in updates... dual video record (maybe), TOF Sensor utilization (next update), etc.
Honestly though, I'm not a complete Samsung hater. I just hate the way Samsung does business... how can they release their "flagship" S10+ then months later add features to the 5G phone they definitely should have been included with the original... like the additional lenses... Am I considering the Samsung S10 5G. Sure I am... Will I maybe wait for the Mate 30 Pro... more than likely. Huawei, for all the talk about what they steal, they also keep trying to innovate... unlike Apple and to some extent Samsung.
At the end of the day, reserve your judgement until you get to use the camera on the phone when you need a zoom... like at a zoo, concert, etc. where you can't be right against the action... take a few pictures then compare to maybe your friends pictures... you'll then realize what the hype is over... :good:

King Mustard said:
Nova is just the launcher. The system UI controls far more aspects than just the launcher. EMUI/One UI is everywhere.
Click to expand...
Click to collapse
I appreciate your point but unless you're an obsessive settings tweaker (which I'm not - once my phone is set to my liking I leave it alone) EMUI/One UI fades in to the background.

AntonyW999 said:
I appreciate your point but unless you're an obsessive settings tweaker (which I'm not - once my phone is set to my liking I leave it alone) EMUI/One UI fades in to the background.
Click to expand...
Click to collapse
That's the thing; it doesn't just disappear.
I use Nova Launcher too but here are some EMUI annoyances (for me):
Not being able to open the tray from the lock screen
No quick launch shortcut to launch the camera from anywhere (such as double-pressing the power button)
The Phone app taking over any active app (annoying when navigating with Google Maps)

King Mustard said:
That's the thing; it doesn't just disappear.
I use Nova Launcher too but here are some EMUI annoyances (for me):
Not being able to open the tray from the lock screen
No quick launch shortcut to launch the camera from anywhere (such as double-pressing the power button)
The Phone app taking over any active app (annoying when navigating with Google Maps)
Click to expand...
Click to collapse
Fair points. You can launch the camera by double pressing volume down though. Haven't come across the phone/Map problem yet.

How can you not the love when you get shots like this

AntonyW999 said:
Fair points. You can launch the camera by double pressing volume down though. Haven't come across the phone/Map problem yet.
Click to expand...
Click to collapse
You can only use that shortcut from the lock screen.

King Mustard said:
You can only use that shortcut from the lock screen.
Click to expand...
Click to collapse
I know. But if you've already got the phone unlocked I've never found shortcuts to the camera to be of much use. As they say, YMMV.

AntonyW999 said:
I know. But if you've already got the phone unlocked I've never found shortcuts to the camera to be of much use. As they say, YMMV.
Click to expand...
Click to collapse
Saves an Camera icon on the home screen(s).

King Mustard said:
That's the thing; it doesn't just disappear.
I use Nova Launcher too but here are some EMUI annoyances (for me):
Not being able to open the tray from the lock screen
No quick launch shortcut to launch the camera from anywhere (such as double-pressing the power button)
The Phone app taking over any active app (annoying when navigating with Google Maps)
Click to expand...
Click to collapse
The google maps issue is just a settings tweak with app draw over preferences.
the choices made by Huawei are logical ones... for Instance:
1. Tray not being able to open from lockscreen - this is annoying but the logical Hauwei take on this is that it doesn't allow someone to mess with the phone settings until security is verified... I'll give you the iPhone as an example. I can get into the app drawer from the lockscreen without anything being verified security wise meaning I can harmlessly turn on someone's flashlight if I wanted to as a prank (to let the battery drain faster) all the way up to maliciously turning off all connectivity of the phone... meaning calls, emails, etc. can't get to the phone... can you see the issues this may cause? personally the annoyance is small to my piece of mind that no one can screw with anything on my phone.
2. My theme has quick launch on lockscreen for camera... or press volume down twice so its in there you just can't readily tweak it

I have read online about the setting for app power consumption and to switch manage automatically off so that the phone wont keep alls from receiving notifications and let them run in the background. will have to try it and see.

james_lpool said:
Hi, I am a long time Samsung Galaxy user, my last phone was the Galaxy S8+ i have just come to upgrade and thought I’d try the Huawei P30 Pro and seems it uses android as well, i thought it can't be much different. i have 14 days return and I’m really not sure if i am going to keep it or ask can i swap for an S10+
I don't know if i am just being biased because I’ve had Samsung for so long but i just hope someone here can persuade me keeping the P30 won't be too bad and that some of my issues are fixable.
I don't seem to be getting some notifications, mainly games, i seem to get texts but not always others, although if i turn my s8+ on, they still seem to be coming through on there. I have checked most settings i can find but can't see anything obvious, i have added the games to the app assistant.
I didn't know that this Huawei phone didn't have a notification LED, i guess it’s only a small thing but it's amazing how much you miss that flashing light, are there any ways to get any other screen notifications in some way?
The phone doesn't retain the Auto brightness setting when i restart the phone, I’m a bit confused by this as it would seem that Huawei may have this as a feature rather than a bug, I’ve read online that this is how these phones are set but surely you would want the setting to be retained how you leave it? is this a bug or here to stay? i keep turning auto off but every time i restart its back on!
The vibrate is extremely shallow to the point i hardly even feel it.
The optical zoom doesn't function if in 40mp resolution? what’s that all about, i tried it earlier and it says on it that it only works in 10mp resolution? the res you are in shouldn't stop the optics from moving should it? Also when set to 10mp and you can zoom, the zooming isn’t smooth in any way at all, it looks extremely jerky.
even though i have auto brightness off and also smart resolution set to off (which switches between low and high depending on what’s on the screen) - even though these are off i keep seeing my screen kind of flickering when i switch between something like a website to a picture etc, like the phone is still using the smart resolution. if i go to a website the white parts might be bright white for a split second then kind of flicker to a duller white.
I have only had the phone for 2 days but that’s is what is kind of bugging me a bit already if anyone can advise at all on any of them issues?
Thanks
James
Click to expand...
Click to collapse
Funny enough, I also upgraded from an S8+. There are definitely minor bugs, but nothing deal-breaking for me. As for notifications lagging behind, it's a known Huawei bug. You need to turn off auto-app management for the apps you want to get notifications pushed.

james_lpool said:
Hi, I am a long time Samsung Galaxy user, my last phone was the Galaxy S8+ i have just come to upgrade and thought I’d try the Huawei P30 Pro and seems it uses android as well, i thought it can't be much different. i have 14 days return and I’m really not sure if i am going to keep it or ask can i swap for an S10+
I don't know if i am just being biased because I’ve had Samsung for so long but i just hope someone here can persuade me keeping the P30 won't be too bad and that some of my issues are fixable.
I don't seem to be getting some notifications, mainly games, i seem to get texts but not always others, although if i turn my s8+ on, they still seem to be coming through on there. I have checked most settings i can find but can't see anything obvious, i have added the games to the app assistant.
I didn't know that this Huawei phone didn't have a notification LED, i guess it’s only a small thing but it's amazing how much you miss that flashing light, are there any ways to get any other screen notifications in some way?
The phone doesn't retain the Auto brightness setting when i restart the phone, I’m a bit confused by this as it would seem that Huawei may have this as a feature rather than a bug, I’ve read online that this is how these phones are set but surely you would want the setting to be retained how you leave it? is this a bug or here to stay? i keep turning auto off but every time i restart its back on!
The vibrate is extremely shallow to the point i hardly even feel it.
The optical zoom doesn't function if in 40mp resolution? what’s that all about, i tried it earlier and it says on it that it only works in 10mp resolution? the res you are in shouldn't stop the optics from moving should it? Also when set to 10mp and you can zoom, the zooming isn’t smooth in any way at all, it looks extremely jerky.
even though i have auto brightness off and also smart resolution set to off (which switches between low and high depending on what’s on the screen) - even though these are off i keep seeing my screen kind of flickering when i switch between something like a website to a picture etc, like the phone is still using the smart resolution. if i go to a website the white parts might be bright white for a split second then kind of flicker to a duller white.
I have only had the phone for 2 days but that’s is what is kind of bugging me a bit already if anyone can advise at all on any of them issues?
Thanks
James
Click to expand...
Click to collapse
I had every Galaxy S and Note phones that were ever released, every one. Last year, I was interested in the P20 P30, ditched my S9 for my first Huawei phone ever, and I loved every bit of it. Then I skipped on pre-ordering the Note 9, something I have never done before, I waited because I wanted to get the Mate 20 Pro, but that was a bad experience for me and my wife, as we had 6 units replaced in total due to glue gate. After returning it, I went back to Samsung, got the Note 9, and I was then reminded how bad Samsung's cameras have gone when compared to the latest from Huawei, Google, and Apple. Still, I believed that Samsung will definitely deliver with the S10, and the moment it was announced, I pulled the plug and ordered two S10 Plus for myself and my wife. Just 3 weeks were enough for me to get sick of it's subpar low light photography, especially indoors and mainly if you're taking pictures of kids, as Samsung cameras struggle with moving objects. My wife doesn't care that much about cameras, but I do, so I ditched it for the P30 Pro and I couldn't be any happier with it in my pocket.
The camera is much better than the one on the S10, especially if we are talking about the exynos version, which was the case for me. Videos might not be up to Samsung and Apple's standards, but at 1080 it is close, and even better in low light situations and indoors as well. Battery life is much better, the UI while isn't the prettiest, it feels a bit more zippy than the S10, which isn't a slouch either.
Now fixes for your problems.
For notifications, go to battery settings, and select the apps you don't want the phone to put in sleep, you won't be missing your notifications after that.
Notifications led is also missing on the S10, so on both phones you'll have to rely on AOD, which for some reason, doesn't affect your battery life on the P30 Pro as much as it did for me on the S10.
Fps while it was improved after the latest update, and I can confirm that it got significantly better, it's still no match in terms of accuracy and speed to the one on the P30 Pro.
Accidental touches are a nightmare on the S10 Plus, the curve is smaller, but it sits much closer to your palm. An issue that I don't face on the P30 Pro.
From my 6 months experience with the P20 Pro, the camera on the P30 Pro will improve by at least 20%, with every update, Huawei makes sure they keep on improving their image processing. While on Samsung, and I am sure you know that, Samsung only irons out the camera issues that comes with the software that the phone was released with, so after a month or so, forget about Samsung working on improving your pictures.
Pardon me for the long ass essay, but from my experience with Samsung phones, and the S10 in particular, I would advise you to hold on to your phone. Their is a learning curve for their UI, but once you get it, you'll love your phone.

Thanks for the replies, what themes are people using? I have tried the app management setting and it did seem to have fixed my notification issue.

AntonyW999 said:
Not having any of those problems with mine. In fact I'm ditching my Galaxy S10+ and keeping the P30 Pro. The fingerprint scanner on the Huawei is faster and more reliable than the one on the Samsung, the camera setup is far more versatile, battery life is better and I immediately stick Nova launcher on anyway so I don't have to put up with EMUI or One UI.
Click to expand...
Click to collapse
I also use Nova Launcher - Since Galaxy S6 - and haven't looked back!
I'm very surprised (and very pleased) to hear that the finger print scanner on the P30 works faster AND more reliable than the one on S10+ - can you please elaborate more?
I noticed that mine works very well, actually extremely well. Always wondered what the ultrasonic reader must be like if the claim of being more accurate is true!!???

One week with the Galaxy A40

Just a few thoughts on the A40 after one weeks use. Previously had a Oneplus 3t (with broken front).
What I like:
-Super lite, only 140g.
-Small but still decent size screen (5.9inches) due to the 85% screen to body ratio.
-Cheap.
-Very nice Super Amoled display.
-UI (Samsung One UI is a HUGE stepup from Touchwiz).
-Dark mode (systemwide: settings, notifications etc).
-Fastcharge.
-Bluetooth 5 (no long range support, though).
-Sd card slot
-Fast facial recognition to unlock
What I dont like:
-No Led Notification. You can get a vibrate/sound reminder every 3/5/10/15 minutes until you discard the missed call or sms. Miss the led, though. Tried the Nice Lock app (since Good Lock doesn't seem to work). Unfortunately Edge Lighting+ is the only module that doesn't work. I get a "This app is no longer available" message when opening the module.
-Slow android updates. Not the biggest deal for me. I am just happy it has Android 9, with its app-password-autofill.
-Samsung launcher is pretty good. I prefer Nova Launcher, though. That way I can hide the samsung apps I can't disable/uninstall.
-Speed: could be a little snappier, but its surprisingly fast - even though my phone has the Exonos 7904 (not the 7885). Suggestions: turn on "Reduced animations" under advanced settings. And under developer options (has to be turned on) change the three Animation Scale options from 1x to 0.5x.
Thats all I can think of right now. Overall very happy with this phone!

I have that phone for two week.s I point the same aspects that you mentioned.
Overal to 0-10, i give it an 8.

+ I was surprised by Samsung UI. Touchwiz was a complete crap.
+ Screen is amazing
- Short range of bluetooth.
- I use it without a case and sometimes it reacts on the edges.
- I don't know how, sometimes it unlocks in my pocket and starts typing something. It's annoying.
But overall experience is more positive than negative.

hello,
is always on display working?

daktary said:
hello,
is always on display working?
Click to expand...
Click to collapse
I´m afraid that this device don´t hace always on display, actually I don´t miss it

Anyone having problem with notifications not being delivered after couple of minutes device left locked? (apps added to memory exceptions, battery optimizations/adaptive turned off, high priority notif set in apps etc, concerns all applications regardless the settings) (I have put more details in separate thread in Troubleshooting forum for A-Series)

narcolo said:
+ I was surprised by Samsung UI. Touchwiz was a complete crap.
+ Screen is amazing
- Short range of bluetooth.
- I use it without a case and sometimes it reacts on the edges.
- I don't know how, sometimes it unlocks in my pocket and starts typing something. It's annoying.
But overall experience is more positive than negative.
Click to expand...
Click to collapse
hi
for the auto unlock problem, I disabled double tape to wake function and it fixed the problem on my side.

Have you try some app to have always on display or use the display to have a "led notification"?

Hi everyone !!!
A40 is a very cool phone. All is fine, BUT, after the October 1 update, fingerprint unlock takes longer than before and also getting to home screen from e.g. open browser by pressing middle bottom button takes also MUCH longer than before.
Before the patch all was instant.
Do you maybe know how to fix this? I also noticed that battery drain is lower than before by 10%, on the positive side.
I am very happy that A40 got its own forum thread now

Going from my trusty pixel xl2 to this phone was a little bit of a shock the xl2 is certainly snappier but the samsung really surprised me.
I refused Samsung due to my s7 screen replacement fiasco I had
(They replaced it, I paid, it stopped working but with Knox tripped before the original replacement they wouldn't fix the non working replacement)
Apart from the bloat wear most of which I've disabled or uninstalled and the slow updates it's not a bad phone.
I miss aod and lack of support for one officially but using an app that does the job, it's far from perfect but I paid £80 for a genuinely good phone.
Can't wait for a little more uptake of the phone and some ROM makers to show us the potential of this little gem of a phone.

What about the camera?
I find the night photos quality, the worst i had for years!

Hardware:
is very good and the only "small" phone currently available with OLED display, 2 SIM cards + microSD card, FM radio, headphone jack and weight less than 150g. With other adjustments i reduced screen size to something around 5.1 inch only as i use phone with "old" fashioned and comfortable one hand control. Camera i dont care much as i dont use it often. Reception of mobile signal is not very good in areas with weak coverage. It is the only phone in term of hardware which can replace my J3 2016 (latest apps are no longer supported due to CPU). It is pity nobody else makes such "small" phone.
Software:
is simply CRAP. I have opposite experience compared to others. All previous UIs (Touchwiz, Experience) from SAMSUNG were way better (nice looking and practical) than ONE UI. I tried a couple of times to get used to it and spent long time tunning it but i always ended up saying no i dont like it, it did not help much. One UI is ugly and not practical UI. Everything is too big and wasting with space everywhere. Long time ago at the beginning of my "design" at my previous job i did this "Bubble rounded" style like ONE UI but after short time i went to way advanced style. It is like kids/begginer low cost design style. Icons are ugly, which could be changed, but bubble style with big blank spaces everywhere no. Samsung apps looks terrible and these are not intuitive.
One UI is slow and lags (almost factory state with very few apps as i still test it and try to get used to). I have Huawei P10 lite (2017) as well and that is way faster compared to A40 and i find EMUI 8 far superior compared to ONE UI, very intuitive, great features and adjustments available within available menus not like ONE UI where you need to download Nice lock and modules, normal "small" size of everything, no needed to scroll all the time where it is not really needed. Huawei Apps looks way way better and moreover with way better controls and menus.
If anybody can port workable and fast EMUI 8 ROM or EMUI 9 ROM to A40 it would be the great phone, i would even pay for that Please port EMUI 8 ROM to A40.

Such a gr8 phone
This phone is too cool but samsung can work better on cpu

maltheman said:
Just a few thoughts on the A40 after one weeks use. Previously had a Oneplus 3t (with broken front).
What I like:
-Super lite, only 140g.
-Small but still decent size screen (5.9inches) due to the 85% screen to body ratio.
-Cheap.
-Very nice Super Amoled display.
-UI (Samsung One UI is a HUGE stepup from Touchwiz).
-Dark mode (systemwide: settings, notifications etc).
-Fastcharge.
-Bluetooth 5 (no long range support, though).
-Sd card slot
-Fast facial recognition to unlock
What I dont like:
-No Led Notification. You can get a vibrate/sound reminder every 3/5/10/15 minutes until you discard the missed call or sms. Miss the led, though. Tried the Nice Lock app (since Good Lock doesn't seem to work). Unfortunately Edge Lighting+ is the only module that doesn't work. I get a "This app is no longer available" message when opening the module.
-Slow android updates. Not the biggest deal for me. I am just happy it has Android 9, with its app-password-autofill.
-Samsung launcher is pretty good. I prefer Nova Launcher, though. That way I can hide the samsung apps I can't disable/uninstall.
-Speed: could be a little snappier, but its surprisingly fast - even though my phone has the Exonos 7904 (not the 7885). Suggestions: turn on "Reduced animations" under advanced settings. And under developer options (has to be turned on) change the three Animation Scale options from 1x to 0.5x.
Thats all I can think of right now. Overall very happy with this phone!
Click to expand...
Click to collapse
What does animation scale do? Is that the one under 5? Love mine was this or iPhone 7... Do you like full screen or hide notch.

The phone is bad and barely useable. Everything is slow and laggy and I can't believe how poorly this thing performs with how good the hardware is. Good looking screen and a solid build quality that feels good in hand.
Samsung's software is a joke and ruined an otherwise perfectly solid looking phone.

Hi, do you know what max. sound output the A40 phone can provide? I looked all over for the info, but no cigar.
I am planning to buy/use 200 EUR (SONY EX800ST) In Ear Monitors (IEM) which can input max. 500mW.
They are 16 Ohm. Sound pressure sensitivity: 108dB / mW.
The thing with these IEMs is that for HUGE bass they need much power.
THX