Phone bricked, won't turn on. Help please! - Huawei P20 Pro Questions & Answers

Hi. So I decided it was time to move to EMUI 9 and after looking at various posts on here I believe the easiest way was to you EMUI Flasher to flash the ROM (coming from 8.1 rooted).
The phone restarted and went to EMUI installer but after 10% or so I got an error. It asked if I wanted to go to erecovery or reboot the device (I think). As far as I was concerned it was only checked that the ROM was OK and hadn't installed anything so I selected reboot. Now the phone won't come on. I've tried holding the power button for an inordinate period of time but it's not happening.
Is there anything I can do?
EDIT - I've tried a different USB port on my PC and can see something in the device manager now ---- Kedacom USB Device > Android Bootloader Interface ---- which gives me a sliver of hope this can be fixed.
EDIT2 - I could send img files through fastboot all day (phone was recognised even though it wouldn't turn on) but couldn't fix this. Gave DC Phoenix a try but no luck there either. Think I've killed it.
EDIT3 - Just in case anyone ever comes across this. I tried below but nothing would work so I contacted someone on Telegram who said the only option was to open the phone up and short it out. No way I was attempting that so I eventually contacted Huawei UK and told them it had died during an update, never let on that it was MY fault! Anyway, they sent out a prepaid envelope to send to a their repair partner. I won't name them here but they have terrible reviews on Yelp so I was a bit apprehensive. I know the phone arrived with them last Friday as I checked the post tracking but I never heard anything from them. Today out of the blue my phone has come back to me in full working order, repaired under warranty! Considering there was only one thing I was really using root for and it was only a slight convenience, I think I'll just leave it as is.

Are you able to flash anything in fastboot?
Are you able to boot to recovery via fastboot? Disconnect the cable after you give the reboot recovery command in fastboot.
You may be able to flash each component of emui, system, vendor, oeminfo, kernel etc. Seems that it's missing most or all of it.
Bootloader sounds like it's intact.
Btw. The easiest way to update to emui would be to wait for an OTA from Huawei.
Personally I don't see a point, pie is not as efficient as Oreo nor does it have any features to merit an upgrade, in fact you would lose features (4k zooming, functional TWRP)

Related

Factory reset - Problem.

Greetings everyone!
Few weeks ago, I gave my device to a friend of mine to manually update it. Something went wrong so he decided not to go any further. Yday i tried to "Factory reset", after reset some error pop'd in the left upper corner of the phone.It says:
[LGE_SECURITY] ERROR: boot image signature
Critical failure: Unable to start kernel.
Unrecoverable bootloader error (0x00000002).
Anyone had any similiar or even the same problem as i am facing right now? Thanks in advance.
best regards, Milan
Guy didn't know what he was doing apparently. Your handset is still locked and he apparently tried installing a 3rd party ROM, lemme guess, you wanted a newer version of Android than 4.1., which is a reasonable enough thing. Problem is that out of the box you can't do that because it only boots images signed by LG and they abandoned development after releasing 4.1 and a couple of minor point releases. You aren't totally screwed but if you were having somebody else do it for you, you might need to get some help. You can find the details elsewhere here, or more likely point a more skilled friend at it, but here it is in a nutshell.
You need to get LG's official updating software (from the LG website) and you need to fiddle with it a bit until you get it to do a rescue because it expects to have already paired up with the phone while it was still working. If you already had it installed, great because it will make it easier. Anyway, you will probably have to manually pick your model and input the IMEI since it won't already know those things and it will go out and fetch the most recent image. You will push VOL Down and insert the USB cable from a powered down state, it will then do the rest. Good chance you will even retain your data unless that 'factory reset' you mention actually succeeded.
Of course that will only get you back to stock 4.1. Read around for the official way and several un-official ways to unlock your boot loader. Once that is done you can install a better recovery and then a newer version of Android. But the first step is to restore the stock software since you have to have a running phone to be able to unlock it.
And no, nobody has ever been able to explain WHY they lock them, but every single manufacturer seems determined to do it, chipmakers put a lot of work and ad copy into how extensive and unbreakable the locks on their newest chip is, etc. And then they either bow to customer demand and add an unlock feature or we here at xda do it for them... as a courtesy of course. Truly we do live in the asylum. Wonko the Sane was onto something.

VIE-L09 seems to be totally screwed!

Hey,
So i used the SRK tool to try and root my VIE-L09C40 (P9 Plus)
Something seemed to happended during the rooting procedure and when i entered e-recovery it said it had to Download a new version, but couldnt connect to internet via wifi.
Any ways it seemed to work after a while but now i have no keyboard at all, so i cant literally start my phone.
it starts, boots the EMUI 5.0 logo and goes through the information a terms, i click the ok button and thats fine.
Next it tells me to sign in to my wifi, i select my wifi and when i go to type the password all i have is google voice as a keyboard, ive searched and searched but cannot find a way around it, also the frp has tripped on phone so i cannot log in to my google account without a keyboard.
How can i get around this?
do i have to flash parts of firmware?
any help would be great, i sent it away to hauwei and they say warranty void due to software!, can only assume something wrong was flashed?
Waiting for phone to be returned now, please help
I had the exact same issue last night as well. No keyboard and only an option to enter details with voice.
Ended up with an essentially bricked phone. Couldn't find any info on the problem online, so I have to improvise.
I'm starting from scratch after formatting etc. using stock oeminfo, recovery and rolling back to Marshmallow. (fingers crossed ADB will let me, because it was giving me errors before)
Will let you know if I'm successful and the steps I took.
=====================
tolerant said:
Hey,
So i used the SRK tool to try and root my VIE-L09C40 (P9 Plus)
Something seemed to happended during the rooting procedure and when i entered e-recovery it said it had to Download a new version, but couldnt connect to internet via wifi.
Any ways it seemed to work after a while but now i have no keyboard at all, so i cant literally start my phone.
it starts, boots the EMUI 5.0 logo and goes through the information a terms, i click the ok button and thats fine.
Next it tells me to sign in to my wifi, i select my wifi and when i go to type the password all i have is google voice as a keyboard, ive searched and searched but cannot find a way around it, also the frp has tripped on phone so i cannot log in to my google account without a keyboard.
How can i get around this?
do i have to flash parts of firmware?
any help would be great, i sent it away to hauwei and they say warranty void due to software!, can only assume something wrong was flashed?
Waiting for phone to be returned now, please help
Click to expand...
Click to collapse
dmccort said:
I had the exact same issue last night as well. No keyboard and only an option to enter details with voice.
Ended up with an essentially bricked phone. Couldn't find any info on the problem online, so I have to improvise.
I'm starting from scratch after formatting etc. using stock oeminfo, recovery and rolling back to Marshmallow. (fingers crossed ADB will let me, because it was giving me errors before)
Will let you know if I'm successful and the steps I took.
=====================
Click to expand...
Click to collapse
Good luck, i did read that it might be possible to install the base firmware back to it and then update again.
Im sure we are not the only people this has happened to and if you succesfully do this, maybe consider making a full step by step guide so to help others.
Fingers crossed
:good:
Will do my best.. So far it's been a major. I've managed to flash a working stock ROM and boot up. But there are a few things to smooth out. Such as, I have no IMEI number now and the build is C900, also the bootloader is modified.
To get it to boot I had to use DC- Phoenix to flash a factory firmware(Chinese) which I had to pay for. Then I flashed a stock vie-l09c432b181 ROM over the top.
To repair the IMEI I'll have to use HCU, which I'll have to pay for as well. But that's ok. If I can get my original IMEI back, I can use the original unlock code I got earlier this year, otherwise I'll have to get a new one based on a new IMEI.
I can repair the bootloader and region code using twrp etc. so that's not a problem.
I'm actually using the phone to write his reply, so I can at least use it.
Once I have it all 100% working I'll try to put together a full step by step.
Cheers.
Well, I have a working phone. But, it'snot stable. Having trouble with mobile connection, sms, mms, 4g etc not staying connected. So wont be doing any write-ups just yet.
Not until it's stable.
I'm wanting to return it to complete stock now. And that requires trying to find an oeminfo file for C706 (New Zealand).
Will add more as I get there. Sorry.
I had the same problems. All I did is updated the phone with the firmware you want via Twrp . Be warned that it will replace the recovery back to stock. Also clear the cache and etc.
I had a similar issue with SRK tool, bootlooping, won't flash new firmwares, lost all the stock apps and diagnostic tools.
I'm now stuck on a TEST-KEYS build with no NFC or Bluetooth.
My solution was to throw the piece of junk in a drawer, forget about it and I went and bought a Pixel XL instead - a phone that is properly supported and gets updates quickly.
After much messing and a headache I finally got to c432b370
And everything back to normal
tolerant said:
After much messing and a headache I finally got to c432b370
And everything back to normal
Click to expand...
Click to collapse
How did you succeed?
I am stuck on TEST-KEYS but I am not able to flash other roms on it. When I go to recovery, the update process stops after a while
Sent from my VIE-L09 using Tapatalk

[BRICKED] fastboot mode with black screen

So.. My Huawei P10 won't boot neither into system nor recovery, the screen is off and there's no LED indication.
It is recognized in fastboot, I can erase and flash both system and recovery, though rebooting the device does nothing, it just shows up in fastboot again, still with screen off.
Is there any way to save this phone? I installed a new battery too.
dc pheonix and hcu client did not help either.
:crying:
I have the same issue. Hard brick, doesnt turn on after I upgraded to oreo.
Guys, I have this issue, too and worked a bit with DC Phoenix support.
The reason why my P10 didn't boot anymore is simple: I just flashed the wrong firmware files for rolling back from Pie to Oreo.
Now I have a shiny black piece of junk.
I tried to flash with DC Phoenix, also with test point. The device was recognized as serial device, so the test point was working. But DC Phoenix failed at flashing.
DC support says, that Dec 18 security patches are preventing to flash old firmwares but DC needs to flash the original factory firmware, OTA isn't working.
So at the end of an 8 hour day trying to fix my P10 my result was a nice chat and a fast refund of my 19€ for DC pheonix.
If you can't get it working even with test point method, your phone is is a piece of junk.
Mostly it's caused by doing something wrong at downloading firmwares or flashing them, also while flashing wrong Magisk modules, Xposed or wrong boot images.
Since Pie don't have a boot partition anymore it's important to download a rollback firmware (2 files instead of 3) so the recovery is able to reformat before flashing.
Jannomag said:
Guys, I have this issue, too and worked a bit with DC Phoenix support.
The reason why my P10 didn't boot anymore is simple: I just flashed the wrong firmware files for rolling back from Pie to Oreo.
Now I have a shiny black piece of junk.
I tried to flash with DC Phoenix, also with test point. The device was recognized as serial device, so the test point was working. But DC Phoenix failed at flashing.
DC support says, that Dec 18 security patches are preventing to flash old firmwares but DC needs to flash the original factory firmware, OTA isn't working.
So at the end of an 8 hour day trying to fix my P10 my result was a nice chat and a fast refund of my 19€ for DC pheonix.
If you can't get it working even with test point method, your phone is is a piece of junk.
Mostly it's caused by doing something wrong at downloading firmwares or flashing them, also while flashing wrong Magisk modules, Xposed or wrong boot images.
Since Pie don't have a boot partition anymore it's important to download a rollback firmware (2 files instead of 3) so the recovery is able to reformat before flashing.
Click to expand...
Click to collapse
were you able to send flash erecovery through adb ? or did it show success read and failed write?
thank you
NowLearn said:
were you able to send flash erecovery through adb ? or did it show success read and failed write?
thank you
Click to expand...
Click to collapse
For adb it’s needed that the phone starts completely into system or twrp - both not possible for me.
With fastboot it’s not possible to flash eRecovery, just recovery.
Jannomag said:
Guys, I have this issue, too and worked a bit with DC Phoenix support.
The reason why my P10 didn't boot anymore is simple: I just flashed the wrong firmware files for rolling back from Pie to Oreo.
Now I have a shiny black piece of junk.
I tried to flash with DC Phoenix, also with test point. The device was recognized as serial device, so the test point was working. But DC Phoenix failed at flashing.
DC support says, that Dec 18 security patches are preventing to flash old firmwares but DC needs to flash the original factory firmware, OTA isn't working.
So at the end of an 8 hour day trying to fix my P10 my result was a nice chat and a fast refund of my 19€ for DC pheonix.
If you can't get it working even with test point method, your phone is is a piece of junk.
Mostly it's caused by doing something wrong at downloading firmwares or flashing them, also while flashing wrong Magisk modules, Xposed or wrong boot images.
Since Pie don't have a boot partition anymore it's important to download a rollback firmware (2 files instead of 3) so the recovery is able to reformat before flashing.
Click to expand...
Click to collapse
Yes, I tried the same, and also got the security patch warning, though little did I know I could get a refund. I did not try the 'test point' method. Not sure if I get it, do you connect/solder usb-cable onto the phone's motherboard?
You need to connect the test point to ground, you can use the shielding right beside of it. Take a small wire or tweezers for it.
I did it like this:
- connect the phone to pc, it should be recognized as fastboot device
- Short test point with ground
- hold down the power button until the computer recognizes the device again
- install the serial driver
DC should work now. But if it doesn’t, write it in the dc forums and you’ll get refund
Huawei P10 Successfully Recovered from Fastboot black screen on latest Security 9.
Alham Do Lillah With the help of Allah Almighty today I successfully recovered my p10 from black display stuck in fastboot mode on latest Security 9..
I used 2 tools
1: Dc phoenix
2: chimera
chsaim said:
Alham Do Lillah With the help of Allah Almighty today I successfully recovered my p10 from black display stuck in fastboot mode on latest Security 9..
I used 2 tools
1: Dc phoenix
2: chimera
Click to expand...
Click to collapse
Can you explain exactly how?
Jannomag said:
Can you explain exactly how?[/QUOTE
you need to know exactly build number and flash latest firmware according to build number with chimera tool.
make sure that phone is in fastboot mode... am sorry if i cant explained well ... for more details write me at [email protected]
Click to expand...
Click to collapse
Yes, please share some information how can we recover our dead p10. It would greatly help the community. Thank you
I tried it with DC and Chimera. Both aren't working for me, because of the security patches. Huawei did some deep changes between October and December 2018 and made it very hard to flash even with test points - another reason for me to leave Huawei to my alltime smartphone enemy Samsung...
The DC-Phoenix and Chimera teams are working hard on a solution, take a look at their forums and you'll notice that many people have this problems, just because Huawei ****ed it up.
I mean, we did all something wrong, otherwise this threat won't exist. But Huawei made it hard for us to revive the devices and this reminds me of Apples politics. Huawei doesn't need to give support to unlocked phones but it's very unfair to prevent their customers from doing what they want including unlocking.
Back to topic:
Follow the forums of DC and Chimera. If you found any solution or fix, please post it here.
My device, also bricked while flashing the wrong firmware for rolling back from pie, shows just black screen and fastboot is working.
Test point didn't work, also Chimera couldn't flash anything.
My device gets quiet warm while in fastboot, so I disconnected the battery to prevent deep discharging.
Dear the same situation was happened with my p10 but i recovered... So if you want to recover your phone then give ultra view id and pass....... If you have chimera and dc phoenix you can make it possible.. But remember you must need to know exactly build number
If any one needs my help here is my WhatsApp contact me anytime... +923007969629
If you can share the steps. It would help the community thank you @chsaim
Yes, please share the steps to help the community.
Thanks!
There's absolutely no reason for not sharing the steps in a simple tutorial. Instead @chsaim is begging for remote access to our computers, I don't know why.
I chatted a lot with Chimera support and they told me that there's currently not way to recover, with faulty partitions caused by flashing, with the Dec.2018 security patches and newer. This included the firmware 382, on some 380 devices it doesn't work either.
They also want to send me an E-Mail when they find a solution for this. For now I got my money back from them - great support, also the DC team.
I'm happy to get a used mainboard from local market and now have my P10 as spare phone.
yeap.same **** again with Huawei phones.ı want to try pie rom and when ı try rollback oreo phones turn off and not open again.this is not like a other hard or soft brick problem because I have a experiance about other problems.phone cant charge or pc can't see the device ı cant see red led too.just dead.ı use this phone 2 years but never buying huawei again neverrrr.anybody found a solition ?
Jannomag said:
You need to connect the test point to ground...
- connect the phone to pc, it should be recognized as fastboot device
- Short test point with ground
- hold down the power button until the computer recognizes the device again
- install the serial driver
...
Click to expand...
Click to collapse
Testpoint should be connected till pc recognize it properly or connected all the time during flashing? Do you have any logs at what point dc crashed in your case?
lukastob said:
Testpoint should be connected till pc recognize it properly or connected all the time during flashing? Do you have any logs at what point dc crashed in your case?
Click to expand...
Click to collapse
I can access fastboot with dc-phoenix. Once I tried to send erecovery, recovery, or kernel w
Through cmd. It reads but it can't write. That's where I get stuck. If dc it's able to write then I would be able to recover my dead phone. Thank you
lukastob said:
Testpoint should be connected till pc recognize it properly or connected all the time during flashing? Do you have any logs at what point dc crashed in your case?
Click to expand...
Click to collapse
Test point needs to be shorted until the computer recognizes the P10 as an USB serial device. You need drivers for this, which you can get from DC Phoenix.
DC couldn't flash the bootloader:
Code:
BOOTLOADER File to update: Kirin960_T0_A7.0_V1
20.02.2019 21:34:26 Starting to write device...
Writing bootloader...
Error writing Bootloader
20.02.2019 21:35:36 Writing device finished - INCOMPLETE

[Bricked P9 Plus] - VIE-L29 Possible soft brick, please advise

Most of the time I am the guy helping people out. This time I think I did something pretty dumb.
I have an old "beater" P9 plus that I was using as a casual gaming device. Most of the apps I was using were beginning to no longer be supported because for some reason the device NEVER updated. Any time I check for a possible update the phone stated it was up to date. After much searching I discovered that this device SHOULD have updated quite a few times.
I used firmware finder to find a supported update and the first one went somewhat unexpected. The firmware was downloaded and put in the correct folders but kept failing after 5%. I decided that the next thing to do was to find a cool rom and go through the process of unlocking and installing TWRP. I usually try to install the latest TWRP. This turned out not working at all so I went for an older version and it booted into TWRP, however it found the update and installed it!
I kind of wanted to keep it stock, but updated stock so I went for a bigger upgrade to Android 7 firmware. This only worked partially and (stupid and I know better) forgot to do a backup. I did not know that TWRP was gone and root was gone. The battery died and I rebooted like normal and there was a much improved interface. However, a good bit of stuff stopped working like bluetooth and the boot screen was in red stating the device can't be verified and ended up in something like a NOR905 test keys build. I did a backup, selected a downgrade package that was checked and "updated" to the downgraded firmware through Project Menu. It successfully stated it was 100% complete.
Now it is stuck on the boot screen for an unlocked device.
What works (or is possibly a good thing):
The hardware keys can get me to the bootloader (fastboot)
ADB recognizes the device is in fastboot
Phone is Unlocked
FRP is unlock
What doesn't work:
Everything else. All I have is fastboot and an unlocked bootloader. I can try to flash recovery but that never boots, it just stays suck on the recovery boot screen. The system will not boot at all.
UPDATE:
I broke down and spent the money to use the DC-Phoenix software to unbrick the phone. Several of the options for firmware did NOT work. The one file set that did work was to use this firmware:
VIE-L29_C900B101_Firmware_countryValue_Nonspecific_Android_6.0_EMUI4.1
Then use this as the customization:
update_data_C900B101_hw_default
The phone originally started out as VIE-L29C636B130. This changed it to VIE-L29C900B101 and is on EMUI 4.1 android version 6.
Now the fun part is going to see if I can find a version of TWRP that will work and see if I can root it. Maybe even try a custom ROM. We'll see though. The device is just an old beater for fun. But at least, she's not broken anymore. Guess I'll grab a beer and celebrate my "unbricked" device.

Soft Brick/Bootloop Fix Solutions?

Good day all. Long time lurker of these forums, and I am officially throwing in the towel on my amateur attempts to update my P20 Pro (CLT-L29 C636) from Android 8 to something newer. I've managed to soft brick the thing, getting stuck in a boot loop. I can get to fastboot, and I can (sometimes) get it to enter dload mode with an OTG cable and a thumb drive. I messed something up early on in the process and I am completely unable to go any further. Dload gets to 5% then fails every time, with every thumb drive I've used.
I am willing to accept that I just don't have the technical ability to take this journey any further. Being that I live in the US (Western New York), Huawei lists no official repair centers in the states. Are there any trusted 3rd party repair services I could send my phone to and have an expert attempt to repair the software? At this point it's been bootlooping so long the Huawei logo is ghosted onto the AMOLED screen. I would love to have this phone operational again.
Any thoughts I would greatly appreciate it!
Hold Both Vol + Power until Emergency Rescue pops up.
After that, restore Stock, unlock Bootloader, install any android 10/11/12 GSI u want.
Tried that. It's stuck in bootloop and only occasionally responds to boot prompts. On the couple of times it got past dload failed and prompted me with invalid install and offered to boot to Emergency Recovery, it fails to load the recovery dialog and drops back into a boot loop.
I promise, I have been back and forth with attempts on this phone for four months, and if I thought there was any new surface level tip or trick I haven't tried, I would still be searching. I feel like it's at a point where only specialized software or a physical test point, or something else beyond my technical ability will fix this phone.
I do appreciate the suggestion, though.
Unlocked Phone? So it *might* be possible to recover i imagine if u get twrp running, might need some dirty work, but not impossible.
Edith did forget to mention; Can u see ur Phone via adb/fastboot on your PC?
aLcaTr4z said:
Unlocked Phone? So it *might* be possible to recover i imagine if u get twrp running, might need some dirty work, but not impossible.
Edith did forget to mention; Can u see ur Phone via adb/fastboot on your PC?
Click to expand...
Click to collapse
Sorry if I sent the wrong impression. The bootloader is still locked. It is only carrier unlocked.
I can locate it on DC-Unlocker on fastboot but it won't let me load any files to it.
With locked BL is not much hope left i guess. Hisuite Recovery fails too i imagine?
aLcaTr4z said:
With locked BL is not much hope left i guess. Hisuite Recovery fails too i imagine?
Click to expand...
Click to collapse
Oh yeah. HiSuite recovery states that this model isn't compatible with eRecovery and to take the phone to a service center.

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