Hi all. Is it normal that I haven't received the pie update yet? I'm in Greece with vrtl09 variant. Anyone else here that got it in Greece?
I'm from the UK (VTR-L09C440) and I haven't received Pie either yet. Emailed Huawei support a week ago and was told 9.0 will be rolling out in May.
Sent from my VTR-L09 using Tapatalk
I'm in the UK, but with sim free P10 (C432 version) bought in Germany and also no Pie update yet.
Also tried FF, there was one package verified by IMEI, but hisuite refuses to install it.
So I've been in contact with live support twice over this now. Vtr-l09(c440)
1st time I was told to post my device to them in a pre paid jiffy bag that they were sending (still waiting) to be manually updated at a service centre.
I've just spoken to another guy 5 minutes ago who's told me he's afraid they've not had a schedule for the emui9 update for the P10 in the uk yet.
Take from that what you will haha
boonkoh said:
I'm in the UK, but with sim free P10 (C432 version) bought in Germany and also no Pie update yet.
Also tried FF, there was one package verified by IMEI, but hisuite refuses to install it.
Click to expand...
Click to collapse
Follow this method, it's working
https://forum.xda-developers.com/showpost.php?p=78850439&postcount=1334
kunjar said:
I'm from the UK (VTR-L09C440) and I haven't received Pie either yet. Emailed Huawei support a week ago and was told 9.0 will be rolling out in May.
Click to expand...
Click to collapse
You may try this:
You should have HiCare apps that comes with the phone.
Open the apps, go to update and you will have pie to download and install.
Pls Let me know if this worked.
Ronju Khan said:
You may try this:
You should have HiCare apps that comes with the phone.
Open the apps, go to update and you will have pie to download and install.
Pls Let me know if this worked.
Click to expand...
Click to collapse
For me at least it says I have the latest version of software
Related
Why is Huawei so slow in making the official 7.0 update available for every P9 user? A few people have already received it so how come the majority still don't have said update?
blitzball said:
Why is Huawei so slow in making the official 7.0 update available for every P9 user? A few people have already received it so how come the majority still don't have said update?
Click to expand...
Click to collapse
I'd like to know too.
blitzball said:
Why is Huawei so slow in making the official 7.0 update available for every P9 user? A few people have already received it so how come the majority still don't have said update?
Click to expand...
Click to collapse
Because its not just up to Huawei to send out these updates. If you have a branded phone, the update will actually come from the carrier, this is why the global models (C432 and C636) were the very first to get EMUI 5.0, because these are international models and the updates usually comes directly from Huawei. If you have a Vodaphone branded phone, then you are really waiting on Huawei sending the firmware to Vodaphone and then Vodaphone will need to do their testing to make sure it works (this sometime takes months, even up to a year) with their frequencies and services. So if you are on anything but C432 and C636, its not Huawei's fault you havent got EMUI 5.0, its your carriers fault.
Z-Blade said:
Because its not just up to Huawei to send out these updates. If you have a branded phone, the update will actually come from the carrier, this is why the global models (C432 and C636) were the very first to get EMUI 5.0, because these are international models and the updates usually comes directly from Huawei. If you have a Vodaphone branded phone, then you are really waiting on Huawei sending the firmware to Vodaphone and then Vodaphone will need to do their testing to make sure it works (this sometime takes months, even up to a year) with their frequencies and services. So if you are on anything but C432 and C636, its not Huawei's fault you havent got EMUI 5.0, its your carriers fault.
Click to expand...
Click to collapse
Would you happen to know if EVA-L19C605 is an international model? I'm not seeing any branding on it, haven't received an update though.
Z-Blade said:
Because its not just up to Huawei to send out these updates. If you have a branded phone, the update will actually come from the carrier, this is why the global models (C432 and C636) were the very first to get EMUI 5.0, because these are international models and the updates usually comes directly from Huawei. If you have a Vodaphone branded phone, then you are really waiting on Huawei sending the firmware to Vodaphone and then Vodaphone will need to do their testing to make sure it works (this sometime takes months, even up to a year) with their frequencies and services. So if you are on anything but C432 and C636, its not Huawei's fault you havent got EMUI 5.0, its your carriers fault.
Click to expand...
Click to collapse
But mine is a L19C636 still no updates it's from a carrier though so maybe that's why?
vyper4 said:
Would you happen to know if EVA-L19C605 is an international model? I'm not seeing any branding on it, haven't received an update though.
Click to expand...
Click to collapse
There is a way to check but I cant remember how but I dont think it is an international model. Even if it has no branding, does not mean its an international version as well. It may be up to your local carrier to push through the update.
blitzball said:
But mine is a L19C636 still no updates it's from a carrier though so maybe that's why?
Click to expand...
Click to collapse
I am not 100% sure that the L19 Nougat firmware has started rolling out or not but I do know the L09 (both C432 and C636) has been officially rolled out. If you do some research into it and the L19C636 is getting the official Nougat update, I think there is a way to request for a firmware update via HiSuite.
Did not see the above answer, wrote the same, sorry. P.s. Both me and my friend got update via HiCare, not through settings.
Z-Blade said:
There is a way to check but I cant remember how but I dont think it is an international model. Even if it has no branding, does not mean its an international version as well. It may be up to your local carrier to push through the update.
I am not 100% sure that the L19 Nougat firmware has started rolling out or not but I do know the L09 (both C432 and C636) has been officially rolled out. If you do some research into it and the L19C636 is getting the official Nougat update, I think there is a way to request for a firmware update via HiSuite.
Click to expand...
Click to collapse
I have a L09C432 and live in the UK. Still no update!:crying:
Just go mine today, C9432B378. Ireland, came from HiCare app so check that out
hicare app shows no updates. Changed region to Ireland and still nothing. What a algorithm.....
Gesendet von meinem EVA-L09 mit Tapatalk
I emailed the following to Huawei UK a few days:
Hi,
When is v7 android going to be released for unbranded Huwaei P9 in the UK.
We are so far behind... Others have had updates ages ago.
Thank
They sent the following reply:
Dear Customer,
Thank you for contacting Huawei UK Customer Care.
In response to your query, all the Huawei P9 European devices are planned to receive the Android Nougat update. However, at the moment we do not have any official release date. As soon as your device will be ready to update you will receive a notification and you will be able to commence with the installation process.
I trust that the above information will be helpful. Of course, if you have any other queries, don't hesitate to contact us and we'll be happy to assist.
Best regards,
Jason
Huawei Customer Care Team
in Finland, official EVA-L09 OTA-update is out earlier this week....i'm not updated, because don't know if it can root or not.
Seems like everyone else in Europe is getting it.
Sadly, we in the UK are still waiting!
tmohammad said:
Seems like everyone else in Europe is getting it.
Sadly, we in the UK are still waiting!
Click to expand...
Click to collapse
Actually you are not alone, here also in the Philippines although Huawei stated that the Nougat update for L19C636 is already out but not everyone is getting it. I myself (using L19C6363) still not getting the update from the Updater nor in HiCare app. Huawei stated that the update is being pushed batch by batch. Since I got tired of waiting I was able to update by using Huawei updater and HiSuite. But still I recommend to wait for the announcement of Huawei to release the update in your region, there are some who use the Huawei updater got their device brick.
[delete]
I live in Africa, every time I look for the update in HiCare or in the settings, there is nothing. In HiCare I switched from continent to europe then i took France as a country, i erased the cache in the application and i restarted the update request right after i In the B378.
If it can help.
This is a trick that was given to me by a member who often comes to the forum and who had done the update in the same way, thanks to him he will recognize himself.
I have an EVA-L09C432B375, my old version was the B185.
Excuse my bad English.
Updated today my EVA-L09C432 from B360 to B378 (Telekom Slovenia)
I spoke to a guru from O2 UK who actually had a p9 and was informed that the update from O2 will only be released the middle of next month. Long time to wait.?
jidamo said:
I live in Africa, every time I look for the update in HiCare or in the settings, there is nothing. In HiCare I switched from continent to europe then i took France as a country, i erased the cache in the application and i restarted the update request right after i In the B378.
If it can help.
This is a trick that was given to me by a member who often comes to the forum and who had done the update in the same way, thanks to him he will recognize himself.
I have an EVA-L09C432B375, my old version was the B185.
Excuse my bad English.
Click to expand...
Click to collapse
Doesn't work.
wards5150 said:
I spoke to a guru from O2 UK who actually had a p9 and was informed that the update from O2 will only be released the middle of next month. Long time to wait.
Click to expand...
Click to collapse
I emailed Huawei again... this time they asked for my IMEI number to check and then came back with this:
Thank you for Contacting Huawei Customer Services.
Your device has O2 custom firmware on it. This means that until O2 releases their customised version of EMUI 5.x, no update will be released to your device.
As it is a third party developing the customisations, it is not something we have a timeline for.
I am sorry we cannot be of more help in this issue. I do hope you have a great weekend though!
Best Regards, Hank
Huawei Customer Care Team.
Looks like we are at the mercy of O2!
I'm on L09C432 and still haven't received the B123 OTA update yet. Should I be worried? Anyone else in the same situation?
My version is still B113. Not done any funny business to the phone software. I did buy the phone in Germany sim free and using it in the UK day to day... does that impact firmware rollout?
No idea if I should be expecting an update. In Thailand, currently using VTR-L29C636B120.
No update too. L09C432 from Belgium.
Belgium too ... No update B123 still un B113
OK, I feel less worried now! Looks like Huawei are really slow in rolling out B123... and also B120!
latest software is B130 and battery life is improved.
Just received the VTR-L29C636B133 update (Thailand)
Im on B123 in Hungary, Europe
Hey all. I picked up a sim free version here in the UK (L09). I still seem to be running B120 and the device is not picking up any new updates. I spoke to Huawei and they say B162 is the latest version they are endorsing. Phone or Hi Suite not picking up anything.
youagain said:
Hey all. I picked up a sim free version here in the UK (L09). I still seem to be running B120 and the device is not picking up any new updates. I spoke to Huawei and they say B162 is the latest version they are endorsing. Phone or Hi Suite not picking up anything.
Click to expand...
Click to collapse
I'm in exactly the same boat, purchased mine SIM free from CurrysPCWorld - still on B120 and no updates are found whatsoever! Really frustrating - have tried firmware finder and it finds all the latest versions but all fail installation!
MATTJCLEM said:
I'm in exactly the same boat, purchased mine SIM free from CurrysPCWorld - still on B120 and no updates are found whatsoever! Really frustrating - have tried firmware finder and it finds all the latest versions but all fail installation!
Click to expand...
Click to collapse
Hi, I have the same phone from Currys and I updated it with FF without problem to B179. Then joined the Beta program. After that I did a rebrand to L29 for DS functionality. Then flashed the L09 OEMinfo.bin ( still have DS function ) and after a couple of days I was able to update to Oreo Beta through OTA. But the project in the Beta app is missing.
Hi!
Why is my phone not received oreo yet? I tried everything but i dont want to update with FF and it says not approved for installion. Should i do a FR?
VTR-L09C432B180
Hungary
Single SIM
szodani said:
Hi!
Why is my phone not received oreo yet? I tried everything but i dont want to update with FF and it says not approved for installion. Should i do a FR?
VTR-L09C432B180
Hungary
Single SIM
Click to expand...
Click to collapse
Just wait. You are not the only one waiting for the update.
szodani said:
Hi!
Why is my phone not received oreo yet? I tried everything but i dont want to update with FF and it says not approved for installion. Should i do a FR?
VTR-L09C432B180
Hungary
Single SIM
Click to expand...
Click to collapse
If you stuck on a build it would be helpful if you navigate in settings to the firmware update section. In the menu (upper right corner) choose this: download last full package.
This helped those who got stuck on B151. It might be working on other builds too.
If it does not work then you have to wait unfortunately.
I correct it i stuck on 185 not on 180. And i try this every day but thanks
Sent from my Huawei P10 using XDA Labs
Hi guys, I found the solution to receive any updates from HUAWEI Servers. I was stuck on EMUI 5.1 and Nougat VTR-L09C432B171 with my Huawei P10 no brand since January 2018. The problem was the foreign SIM card. I just put another SIM (Italian in my case) and I receive one by one all the update until the new one! I hope that this post could help many people all around the world! Ciaooo!
Has anyone received this yet on the UK varient
ttocs99 said:
Has anyone received this yet on the UK varient
Click to expand...
Click to collapse
Are you talking B133 or B135/136. I got B133 just the other day. I am in the UK myself.
Sent from my LLD-L31 using Tapatalk
I got the b133 and has the July patch just wondering when the August patch will come as the so called gpu turbo is suppose to in that update. I read that online just hope it's true
ttocs99 said:
I got the b133 and has the July patch just wondering when the August patch will come as the so called gpu turbo is suppose to in that update. I read that online just hope it's true
Click to expand...
Click to collapse
It takes nearly a month after showing on Firmware finder. So minimum 3 weeks bud.
Sent from my LLD-L31 using Tapatalk
The whole official OTA-update policy seems a bit random to me. Living in the Netherlands, i got B121 out of the box, but received no official OTA's after that. So I used FF to upgrade to B130. After that, I received B131 automatically on about the same day that FF listed it as 'approved for installation'. So a month later I expected to receive B132 shortly after listed as 'approved'. But that didn't happen. I waited another month to see B133 being listed as approved. So I checked for an official OTA in the system updater. Was not available, but when I checked 'Download full package' in that same updater, the FULL-OTA of B133 popped up, so I installed it.
Anyway, I do have the impression Huawei has improved update policy. I see more OTA's popping up on other devices in my house than before.
hacktrix2006 said:
It takes nearly a month after showing on Firmware finder. So minimum 3 weeks bud.
Click to expand...
Click to collapse
Can I ask what that firmware finder is. I'm new to honor devices as a whole I gather it finds firmware but is it for desktop or online site.
Edit: found what it was a useful app
Hello, i'm using P20 Pro my firmware still CLT L29 8.1.0.155 (C636). can anyone give me suggest how to update my phone??
my phone already Unlock Bootloader, but i don't know which firmware is right for my phone type. if from huawei firmware finder.. usually there's 3 file (oreo).. but now only 2 file (pie).. i don't know that is correct file for my phone..
best regard
Just look for the newest version that incorporates your region (c636) in the filename. Ignore the newest 9.0.2 ones as no one can tell which is for which region. You'll probably find newest version is around 9.0.0.16 or 19 ish. And whe you use F you click check availability to check if it's available for your imei
Sent from my CLT-L09 using Tapatalk
I buy from Singapore, I live in indonesia
That's is my capture from about
https://www.photobox.co.uk/my/photo/full?photo_id=501732732550
Sent from my CLT-L29 using Tapatalk
That photo is blank. You have already said what region your device is. So now use firmware finder and the Update By Erecovery method and update to 9.0.0.......whatever. But it must say the same region in the name in firmware finder. And also only use full ota, the large 3gb+ option. No partial ota
Sent from my CLT-L09 using Tapatalk
matasapii said:
Hello, i'm using P20 Pro my firmware still CLT L29 8.1.0.155 (C636). can anyone give me suggest how to update my phone??
my phone already Unlock Bootloader, but i don't know which firmware is right for my phone type. if from huawei firmware finder.. usually there's 3 file (oreo).. but now only 2 file (pie).. i don't know that is correct file for my phone..
best regard
Click to expand...
Click to collapse
Have you tried searching for updates in HiSuite for pc? Also,try using a different SIM card from a different provider for a day and search again for updates with the different SIM inside? Sometimes slow updates are related to the provider.
matasapii said:
Hello, i'm using P20 Pro my firmware still CLT L29 8.1.0.155 (C636). can anyone give me suggest how to update my phone??
my phone already Unlock Bootloader, but i don't know which firmware is right for my phone type. if from huawei firmware finder.. usually there's 3 file (oreo).. but now only 2 file (pie).. i don't know that is correct file for my phone..
best regard
Click to expand...
Click to collapse
I've been in touch with Huawei Singapore support and they now tell me that we simply will not receive an OTA update for Pie. Love this camera, but not worth the aggravation. Never again.
blufreak said:
That photo is blank. You have already said what region your device is. So now use firmware finder and the Update By Erecovery method and update to 9.0.0.......whatever. But it must say the same region in the name in firmware finder. And also only use full ota, the large 3gb+ option. No partial ota
Sent from my CLT-L09 using Tapatalk
Click to expand...
Click to collapse
Maybe I'll try erecovery method with change dns.. But I don't know work or not.. Let's try
I can't upload picture maybe because I'm new user
Sent from my CLT-L29 using Tapatalk
exodus394 said:
Have you tried searching for updates in HiSuite for pc? Also,try using a different SIM card from a different provider for a day and search again for updates with the different SIM inside? Sometimes slow updates are related to the provider.
Click to expand...
Click to collapse
I already try.. But same result..
Sent from my CLT-L29 using Tapatalk
ShermCraig said:
I've been in touch with Huawei Singapore support and they now tell me that we simply will not receive an OTA update for Pie. Love this camera, but not worth the aggravation. Never again.
Click to expand...
Click to collapse
So.. There's no solution for that? Hiks
Sent from my CLT-L29 using Tapatalk
ShermCraig said:
I've been in touch with Huawei Singapore support and they now tell me that we simply will not receive an OTA update for Pie. Love this camera, but not worth the aggravation. Never again.
Click to expand...
Click to collapse
Hey...
I bought this phone in Singapore and use it in Japan.
I received the update regularly.
Now, I am on 9.0.0.234.
Try update from HiCare or HiSuite.
I have the same model (C636) unlocked/unbranded and I have not received EMUI 9 yet. Last security patch in October 2018. I'm using my P20 Pro in the US. What's going on?
Finally just bit the bullet, did a 15 day subscription to FH, waiting for my included free unlock code and I'm rebrsnding to C432 Europe. C782 and hauwei can kiss my cheeks
Sent from my CLT-L09 using Tapatalk
That's very strange, c636 is updated regularly and quite fast.
I have c636 with 9.0.0.234 march update through OTA. i bought the phone in Vietnam but I live in Italy
I have C636 and I have not received an update to pie either.
aaron.thomas.webster said:
I have C636 and I have not received an update to pie either.
Click to expand...
Click to collapse
That looks like an original launch version. Seen that region code pop up before, you might want to contact hauwei for info
Sent from my CLT-L09 using Tapatalk
SocalTeknique said:
I have the same model (C636) unlocked/unbranded and I have not received EMUI 9 yet. Last security patch in October 2018. I'm using my P20 Pro in the US. What's going on?
Click to expand...
Click to collapse
Yeah same here. I haven't gotten an update yet and I am not bootloader unlocked. What should I do???
Try this.
https://forum.xda-developers.com/huawei-p20-pro/how-to/guide-force-update-using-firmware-t3963074
Follow instructions carefully, it should work. Got OTA to next version when it was available after that.
I would first try to find out what versions are normally delivered for your C636 OTA. Some say you should first update to 9.0, then to 9.1, so maybe try to update repeteadly to closer versions, not straight to last.