Moisture Detected when Phone powered off + No fast charge - Samsung Galaxy Note 9 Questions & Answers

Hiya
I seem to have a quirky moisture issue that appears the opposite to what people usually experience:
My phone will charge while powered on but with no fast charge.
If I power it off it and try charge it, it will say moisture detected.
I have tried:
The fast charge issue appeared while on holiday in a hot and humid environment, but I never tried turning off and charging during my holiday (just wanted to keep it working before i got home)
Drying the phone with a cool hairdryer
Left in bowl of rice overnight
resetting with cable plugged in
clearing the cache partition
etc etc
Any ideas what would make these two symptoms show up?

Well if you didn't put it in the water or a wet place where it could get some moister I would say... :
Take it to Samsung could be a problem with the phone itself.
Buy a wireless charger and charge it that way should be better.

it has definitely been in water before but definitely not outside of operating conditions (no deeper than 1.5m in fresh water and no great pressure applied). Always rinsed with fresh water straight away if it was in contact with any salt water.
The water damage indicator in the sim card tray still has nice crisp crosses on it so i don't think there has been any significant ingress of water into the phone otherwise this would be all red.
Just can't figure out why it would charge while powered on but not charge while it is off...

Fixed. Must have really got some persistent moisture stuck in there. Powered off and put in a drying oven at work and gave it a blow dry. Seems to be all good now. Might keep this one away from water for the foreseeable future haha

There's a lake 20 ft in front of my house and my phone's been in it a few times and never a problem... Blow out the charging port and be done with it.
A good friend has one and went to Florida and had the same issue, the only difference is the salt water. He ended up sending it in and they sent him a new one no charge...
Photo's[emoji2398] by Sully using SM-N960U or SM-870A

Preim said:
Fixed. Must have really got some persistent moisture stuck in there. Powered off and put in a drying oven at work and gave it a blow dry. Seems to be all good now. Might keep this one away from water for the foreseeable future haha
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Certain particles of debris can cross your pins which is what the device uses to detect moisture. If certain pins ground, your device will state it detects water.:good:

Jammol said:
Certain particles of debris can cross your pins which is what the device uses to detect moisture. If certain pins ground, your device will state it detects water.:good:
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Click to collapse
Maybe there was some sand stuck in there or something too

Related

Water damage?

Hi, I dunked my phone in a sink a few days ago I tried to dry it out and it wouldn't boot, even with a new battery. My girlfriend suggested trying to heat it up a bit to help it dry out so I put it in the microwave for a few secs but all that did was make this ozone smell... Any ideas????
LOL k no I didn't stick it in the MW, but the gf did suggest that and I about died laughing. I can't get the phone to boot and have pretty much written it off unfortunately - is there anything I can do with it to be useful to the Dream/Android world? I can only assume it's been dissected entirely already.
FYI, when you get your phone wet, the worst thing to do is try to turn it on... next time, take the battery out, leave the back off, slide open the keyboard, and put it in a bag of instant white rice for a couple days. This is your best bet it will survive to live for a bit longer, but will eventually stop working down the road as connections rust...
You can also give it a dip in rubbing alcohol prior to putting it in the rice, this will force some of the water off/out of connections, and clean it a bit. And since rubbing alcohol isn't water, and doesn't effect electrical circuits like water does, no harm. Still do the bag of rice for a couple days trick, though.
And one last thing, it is never the battery! Never, never, never! The battery is water proof, and doesn't die from short circuits(which is what happens when the phone gets wet, and is what causes instant death)
Interesting, I'd always figured it was the battery that went. I used to lifeguard and once found a phone at the bottom of the lake, let it dry out for a week or so and it turned right on, but the battery was hosed.
I did take it as apart as I could and let it dry out, didn't do the white rice trick but I did blow some compressed air (real air from a compressor, not the canned stuff) through it briefly. Main reason I thought the battery was the culprit was I took a multimeter to it and there's exactly 0.0v across the +/- terminals (240kOhm, so probably not shorting). However, when plugged in the phone only provides 1.8v across the corresponding terminals, much too low to charge - any idea if the phone looks to see if the batt is installed before applying power to the battery?
pjcforpres said:
And one last thing, it is never the battery! Never, never, never! The battery is water proof, and doesn't die from short circuits(which is what happens when the phone gets wet, and is what causes instant death)
Click to expand...
Click to collapse
Not true. My mom dropped her Samsung Omnia into a pool, then got a new phone through insurance. She tried putting the battery from the new phone into the old one, and it turned right on.
The battery in these things is more than just a battery. There is some control circuit on them, and shorting out the leads on the battery can fry the control circuit.

HELP!!! I got my G1 wet.

So I did a pretty stupid thing yesterday and decided to pull out my G1 while it was raining cats and dogs. At first it did not want to start up at all but I let it just sit for a few hours. Now it starts up but I cannot get into recovery.(hold home+power) It just stay on the T-Mobile G1 screen and does nothing. I also tired flashing the recovery image again and nothing. One more important thing when I connect my USB cable it does not give my the option to mount my SD Card. It only charges the G1.
Thank you in advance for helping.
I'm not sure why exposing it to rain would merit flashing the recovery image.
It might be too late, but you might try putting it in a bag of rice over night to pull all the moisture out.
xelaboy said:
I'm not sure why exposing it to rain would merit flashing the recovery image.
It might be too late, but you might try putting it in a bag of rice over night to pull all the moisture out.
Click to expand...
Click to collapse
+1 on the rice. take the battery out first.
Thanks for the idea. I let it sit over night and gave it a full charge. Everything works fine but I still can't boot into recovery. I tired flashing the latest recovery through terminal emulate and also through the Cayongan reboot but still no luck. I'm suck on CM 5.0.7 Test 3 and my battery is dying way to quickly.
This sucks @ss! I went to T-mobile to look for a replacement phone but T-mobile has some crappy @ss Adnroid phones. I didn't want to go through google to get a Nexus One.
THANKS AGAIN GUYS!
Whenever you get a phone or other piece of technology wet, the last thing you want to do it try to turn it on while its still wet. You might end up frying something. Next time, stick it in rice for 24 hours before even thinking about trying to put it on, or put it in your oven at about 120 degrees for a few hours to let it dry out.
http://www.popularmechanics.com/technology/how-to/tips/4269047
Even if a wet cellphone seems dead, there's a good chance it can be resuscitated. Just make sure you act fast--the longer the water sits inside, the greater the likelihood it will destroy the phone for good.
This is a DIY moment. While consumers are conditioned to send back broken merchandise, your phone's warranty probably doesn't cover water damage. And you may not have much luck pulling a fast one on your phone company--most of today's phones come with a "water sticker" that permanently changes color if it gets wet.
The first step: Immediately cut the power by removing the battery. I know it's tempting, but resist the urge to power up your phone to see if it works--just turning it on can short out the circuits. If you have a GSM phone (the type used by AT&T and T-Mobile), you'll want to remove the SIM card as well. Even if your phone turns out to be beyond repair, the SIM should retain a lot of its onboard information, such as the contacts in your phone book.
With the battery safely set aside, you now have one goal--dry your phone, and dry it fast. If you let the moisture evaporate naturally, the chance of corrosion damaging the phone's innards increases. Instead, blow or suck the water out. But don't use a hair dryer--its heat can fry your phone's insides. Instead, opt for a can of compressed air, an air compressor set to a low psi or a vacuum cleaner (a wet/dry Shop-Vac would be perfect). The idea is to use air to push or pull moisture out through the same channels it entered.
Finally, use a desiccant to wick away any leftover moisture. The most convenient choice is uncooked rice. Just leave the phone (and its disconnected battery) submerged in a bowl of grains overnight. If you're worried about rice dust getting inside your phone, you can instead use the packets of silica gel that often come stuffed in the pockets of new clothes. But acting fast is far more important than avoiding a little dust, so don't waste time shopping if you don't already have a drawer full of silica gel.
The most important thing to remember is to avoid heat. That means no hair dryers, ovens, microwaves or extended periods in direct sunlight. While heat will certainly evaporate the moisture, it could also warp components and melt adhesives. Those fragile glues are also why you'll want to avoid dunking the phone in rubbing alcohol (an oftÂ*prescribed tip on the Web). Alcohol is a solvent and can dissolve the internal adhesives. (If you drop your phone in the toilet, it's okay to wipe the outside with alcohol to disinfect it.)
One final, perhaps surprising, note: If your phone gets soaked in salt water, you should probably flush the whole thing in fresh water before it dries. When salt water evaporates, it leaves crystals that can damage a phone's fragile components. Just be sure to remove the battery before flooding the device.
PS: I prefer ziplock bags versus a bowl. Also, instead of rice you can use your fridge. The fridge works by sucking moisture out of the air. Or better yet combine both. Place it in a bowl of rice and then in the fridge.
i reccomend restarting back at rc29 if ur in the usa or rc7 if ur in the uk. if u need a for sure how to guide click here
that guide has proven to many users to work flawlessly and save time compared to the old method using telnetd lol
Thanks to everyone. I got it working. I just use ADB to erase and update my recovery image. Then used ADB to boot into recovery and it worked after that.

[Q] LCD Alcohol damage

Hey guys, two days ago I was using my s4 Active on the bathtub to test the Aqua mode on the camera. After that when I tried to charge it it wouldn't charge. I've been using different batteries and an external charger to keep it running before going to my provider and check if the warranty will cover it.
Yesterday I read that alcohol may work to fix water damage, so I poured some 80% rubbing alcohol onto the usb port and basically the entire back of the phone. I let it dry in the sun for about 20 minutes and when I turned it on the screen was completely ****ed up, there are like blubs under it, as if the alcohol got under the screen, i can barely see it and now the touch capability won't work. Is there any way to fix this or is my phone lost?
nachochaves said:
Hey guys, two days ago I was using my s4 Active on the bathtub to test the Aqua mode on the camera. After that when I tried to charge it it wouldn't charge. I've been using different batteries and an external charger to keep it running before going to my provider and check if the warranty will cover it.
Yesterday I read that alcohol may work to fix water damage, so I poured some 80% rubbing alcohol onto the usb port and basically the entire back of the phone. I let it dry in the sun for about 20 minutes and when I turned it on the screen was completely ****ed up, there are like blubs under it, as if the alcohol got under the screen, i can barely see it and now the touch capability won't work. Is there any way to fix this or is my phone lost?
Click to expand...
Click to collapse
You did what? I....I just..........just send it in for warranty replacement, say it is water damaged, and leave it at that.
By chance, did you leave the battery in it when you did this? If so, take Devo's advice and pray for the best because that's your only hope. ANY liquid inside a phone with a battery in it will short things out. Even with the battery removed there are still capacitors inside that hold small amounts of electricity for a period that could be damaged by liquid. Not a very good idea.

[Q] Dead T, water damage...any ideas?

Hi,
My daughter managed to get her xperia T properly soaked! (in a school bag with a leaking water bottle)
When she got home it was dead.
I put it in rice for 3 days
It then started, but with a flashing screen...booted fully but the screen flickered on and off. After a while it went out completely.
I left it in rice for another 5 days.
Now it wont start at all.
When I connect it to a wall charger I get the RED led - the LED stays RED even when charged overnight.
Sometimes when charging the LED goes off and stays off until I unplug and replug to the charger.
When not plugged in, if I press and hold the power button the LED flashes twice, then pauses, then twice again.
There is no vibration, or evidence of reset when I hold the power button (inc, holding with up or down vol buttons).
When I plugged it in to a PC, it said "installing drivers" and claimed to have installed "USB input device" drivers successfully (!)
Sony PC companion, nor Flashtool recognizes the device.
Both occasionally "think" for a moment - the spinning circle appears in PC companion)
Flashtool reports:
01/053/2014 10:53:55 - INFO - Device connected with USB debugging off
01/053/2014 10:53:55 - INFO - For 2011 devices line, be sure you are not in MTP mode
01/054/2014 10:54:00 - INFO - Device disconnected
but it ends with flashtool and companion claiming no devices are connected.
I suspect we are just plain dead, but thought it was worth asking in case anyone has any other ideas.
Not sure if it is a dead battery and worth trying to replace, or if the phone is fried and dead, or if there is some trick I have not tried.
Thanks
K
When my sister dropped her xperia neo down the toilet (lovely right?!) it had a similar issue of the red light, but I actually managed to fix it, although I still don't know how
Basically I took the phone apart and unplugged some components made sure everything was dry, and played around with the phone and tried connecting the battery while it was uncased. Eventually it would charge and all I had to do was replace the screen (which got totally destroyed by the water) for a fully functioning phone again.
So yeah I'd recommend taking the back off at least (very easy to do on the Xperia T, just unscrew the screw under the SIM flap and use a credit card or something with an edge to unclip around the edge). and try taking out the battery and make sure everything IS DRY (I think what was happening in my case is that a little water was still in between components and so was short circuiting them, you could even try again leaving it in rice with the back off. Find an instruction manual or youtube video for more detailed disassembly. But yeah all I can really recommend is just try trouble shooting playing around with the phone (I spent a good couple of hours playing around with it)
good luck
adsada arc said:
When my sister dropped her xperia neo down the toilet (lovely right?!) it had a similar issue of the red light, but I actually managed to fix it, although I still don't know how
Basically I took the phone apart and unplugged some components made sure everything was dry, and played around with the phone and tried connecting the battery while it was uncased. Eventually it would charge and all I had to do was replace the screen (which got totally destroyed by the water) for a fully functioning phone again.
So yeah I'd recommend taking the back off at least (very easy to do on the Xperia T, just unscrew the screw under the SIM flap and use a credit card or something with an edge to unclip around the edge). and try taking out the battery and make sure everything IS DRY (I think what was happening in my case is that a little water was still in between components and so was short circuiting them, you could even try again leaving it in rice with the back off. Find an instruction manual or youtube video for more detailed disassembly. But yeah all I can really recommend is just try trouble shooting playing around with the phone (I spent a good couple of hours playing around with it)
good luck
Click to expand...
Click to collapse
Yes that's basically how you'd do it, but I wouldn't recommend he take it apart, unless he was a 100% sure he could do it.
Take off the back and put the phone in a warm dry place and leave science do its job.
"To give up is a sign of your weaknesses, but to keep going is a sign of madness"
Remove the back cover and use a hairdryer to remove all the humidity.
I would have never tried to power on without being sure that all water was removed.
neosnake991 said:
Yes that's basically how you'd do it, but I wouldn't recommend he take it apart, unless he was a 100% sure he could do it.
Take off the back and put the phone in a warm dry place and leave science do its job.
"To give up is a sign of your weaknesses, but to keep going is a sign of madness"
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Click to collapse
I would actually disagree, because I have taken this phone apart and it is probably one of the easiest I have come across in a phone with no removable battery, and unless the OP intends to send it away for a likely costly repair this is really the only option which has a shot of repairing the phone!
No
adsada arc said:
I would actually disagree, because I have taken this phone apart and it is probably one of the easiest I have come across in a phone with no removable battery, and unless the OP intends to send it away for a likely costly repair this is really the only option which has a shot of repairing the phone!
Click to expand...
Click to collapse
So have I I still wouldn't recommend anyone take there phone apart.
istux said:
Remove the back cover and use a hairdryer to remove all the humidity.
I would have never tried to power on without being sure that all water was removed.
Click to expand...
Click to collapse
Why didn't I think of a hairdryer lol, but gotta watch I used to use these to reflux ps3 boards because I couldn't afford a heat gun
"To give up is a sign of your weaknesses, but to keep going is a sign of madness"
neosnake991 said:
Why didn't I think of a hairdryer lol
Click to expand...
Click to collapse
Because you're not vain enough or maybe you're just bold
I remember reading somewhere that they recommend against using a hairdryer, as it can force water to evaporate further into components or something
adsada arc said:
I remember reading somewhere that they recommend against using a hairdryer, as it can force water to evaporate further into components or something
Click to expand...
Click to collapse
Yeah ppl who do that can't use a hairdryer lol, I'm sure your meant to hold a hairdryer quite a bit away, this meaning it shouldn't move the water.
Yes unfortunately I am going bold haha
"To give up is a sign of your weaknesses, but to keep going is a sign of madness"
A hairdryer turns the liquid water into steam, which is able to spread much easier in the whole phone.
Sent from my Xperia V using Tapatalk.
WhiteNeo said:
A hairdryer turns the liquid water into steam, which is able to spread much easier in the whole phone.
Sent from my Xperia V using Tapatalk.
Click to expand...
Click to collapse
Ahh OK, I always knew they could melt the solder on the board but never really hurt the phone if you hold it far enough away as your warming the air around it, but guess I was wrong.
So yeah back to what I said in the first place, take off the back and put it in a dry warm place, and if your clever enough to have some silicone packs that they put in shoe boxes lying around place it on top. The reason for the silicone pack is that it stops moisture in the air around it, this will make the water evaporation from the phone work better.
"To give up is a sign of your weaknesses, but to keep going is a sign of madness"
WhiteNeo said:
A hairdryer turns the liquid water into steam, which is able to spread much easier in the whole phone.
Sent from my Xperia V using Tapatalk.
Click to expand...
Click to collapse
Not so easy dude
In this case there are two factors that remove the humidity:
1) the temperature: a hotter air can hold more humidity
2) the kinetic energy: the movement of the air moves the humidity out of the phone
The only risk is about a too strong air movement, that could give a push to the water drop before evaporation. In this case, it's enough if you don't go too close with the hairdryer.
Let's make it clear, what you're saying is not wrong, but it's about another situation... in fact it happens when the water is got warm till the evaporation and H2O molecules can win the pressure of the air which, without wind and inside an enclosed space, goes fast to humidity saturation, therefore water will condense over any colder surface.
An example: when a phone is NOT open and it get warm from an external source (like also a hairdyer): water evaporates and the air inside the phone can't move, so water molecules go everywhere inside the device.
Instead, when a phone is open and a hairdryer points to the internal components, the hotter air "steals" molecules from the surface of the water drops (we can say it's another kind of evaporation) and goes away...
istux said:
Not so easy dude
In this case there are two factors that remove the humidity:
1) the temperature: a hotter air can hold more humidity
2) the kinetic energy: the movement of the air moves the humidity out of the phone
The only risk is about a too strong air movement, that could give a push to the water drop before evaporation. In this case, it's enough if you don't go too close with the hairdryer.
Let's make it clear, what you're saying is not wrong, but it's about another situation... in fact it happens when the water is got warm till the evaporation and H2O molecules can win the pressure of the air which, without wind and inside an enclosed space, goes fast to humidity saturation, therefore water will condense over any colder surface.
An example: when a phone is NOT open and it get warm from an external source (like also a hairdyer): water evaporates and the air inside the phone can't move, so water molecules go everywhere inside the device.
Instead, when a phone is open and a hairdryer points to the internal components, the hotter air "steals" molecules from the surface of the water drops (we can say it's another kind of evaporation) and goes away...
Click to expand...
Click to collapse
Sorry, my scientific English is rather limited. But yea, I understand
The problem is just the possibility of this humid air to reach other parts of the device, that used to be dry before. There it might cool down and become unable to store that much water, with the result that the water is spread all across the device parts.
Anyway, let's stop this offtopic. Even though it's somehow fun.
Sent from my Xperia V using Tapatalk.
Haha such a long explanation for a simple process istux, like it.
"To give up is a sign of your weaknesses, but to keep going is a sign of madness"
Put it into a bowl of rice for a day

Moisture Detected in Charging Port

Recently my Samsung Galaxy Note 9 has been saying that there is water or moisture in the charging/USB-C port, when I know that there is no moisture in it. I've seen others complaining of the same thing, but here's the catch...
Since this has started happening, it has been getting worse -- it used to charge fine while the phone was off, but now it still says moisture detected even when the phone is powered off. Also, it has literally melted two of my charging cables. Literally. The phone has become so hot that it burns my fingers and causes blistering. Obviously when this happens I unplug the phone immediately, and when I do, the charging cable is always melted and physically deformed, when it never used to be. I have tried charging cables from many different manufacturers, and the same issue still occurs.
For now it does not seem to be melting any of my charging cables anymore, but it is still not charging due to some form of moisture being detected in the charging port.
I have a warranty through AT&T, but I still have to pay for the repair according to them, so I'm wondering if there is a serious issue with the phone or if there is some kind of workaround.
Thank you.
jd14771 said:
"Your phone is equipped with several protective features that can prevent the device from unwanted damage. One of the protective features protects the phone charging port from corrosion by alerting you of a possible presence of moisture in the port."
I did a quick search and sure as ****, the phone is using some form of measuring electrical resistance to detect moisture. Just because its saying moisture doesn't mean that its moisture though, as its not literally a water detector. Given that your phone is producing excessive heat and is melting charging cables, im going to put my life savings on dirt/debris in the charge port causing electrical resistance and triggering the moisture warning.
Click to expand...
Click to collapse
That's really interesting. I had no idea that was a thing. I'll keep this in mind.
STOP CHARGING YOUR PHONE, IT COULD CAUSE A FIRE.
Click to expand...
Click to collapse
I haven't charged it since -- I've stowed it away in a cool place and haven't touched it since trying multiple cables and getting the same result. I figured it'd be best to leave it alone until I figure out what the cause may be.
Call At&t and get an estimate for charge port replacement, and then do the same for a local repair shop, decide which is the better option.
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Click to collapse
I think I will do this and find out what AT&T wants to charge me. If it's not within my budget, I'll look into it and do it myself before I would trust any of the local repair shops here.
Anyway, thanks for your help, and I'll take all of this into consideration. It is greatly appreciated.
My brother is having similar problem. So he is intelligently using wireless charging exclusively. He wants to continue that untill he figures out the solution
Same thing happened to my wife's S9. Kept saying moisture was detected in charging port. She had to use the wireless charger until I found a simple solution.
The reason was that the port had minute dust in it. I first cut a small piece of stiff plastic to a point (like a toothpick), then gently scraped around in the port to loosen up any larger bits of dust/dirt, then blew through a straw in short spurts (you could also invest in a can of compressed air too for camera lenses). Problem went away.
jd14771 said:
I got a ton of clay in my charging port. I never got the moisture detection popup but I wasn't even able to get the charger in the port.
You can also use pure 99% isopropyl alcohol to Clea. Out ports. Justbe sure that the pho e is off, and be sure to evacuate any alcohol in the ports immediately after applying them to the port to prevent the alcohol from seeping in the phone. Reason being you can ruin the water seal rating, but with a sharp objects you run the risk of damaging the port itself.
You can just let the phone with for 5 minutes or use a blow dryer to evaporate the remaining isopropyl away.
Click to expand...
Click to collapse
Thanks, but if you're careful with the scraping, as I am, no damage is done.
Also, even salt water can damage the seals, so I'm not too keen on introducing any chemical into the port. But I guess whatever works, works.
If your port is clean and you're still getting the moisture message, please change your charge cable. The moisture detected feature works by two specific pins being grounded out, both in your charge port and the plug on the connector; which could cause inefficient charging to occur. Think connect, disconnect, connect, disconnect, like the older devices used to do until the battery would eventually overheat and...explode.
By the way, those contact thermals are indeed metal, so eventually salt water will rust it's way into your phone.
Mine started to complain about moisture in the USB port about 2 weeks ago, it was raining for an hour but the phone was never exposed to direct rain water.
I left it alone for about 30 mins and the alert went away. So far so good. Later I discovered that even though I was using the original Fast charger, it will fast charge for 2 seconds then switch to normal charging.
That went on for about a week until on Monday it decided that it wont detect the USB charger any more. Not even normal charging. So I took it to a Samsung reseller, they confirmed it hasnt been in touch with water through the SIM tray, confirmed it's a defective USB port and sent it to Samsung Italia for repair.
Sent from my SM-N915FY using Tapatalk

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