Previously, when importing a Note 9 or S9 from another region, VoLTE is disabled unless correct CSC is changed. Did something change in the S10 generation? As I have seen report of VoLTE working even across CPU model(HK Snapdragon working with UK provider VoLTE)? Seems like correct CSC no longer required for features like VoLTE and VoWiFi? Good news in the near future as 3G networks shutdown and we have to rely on VoLTE for voice calls. :laugh:
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Hi folks, I'm having a bit of difficulty or confusion with wifi calling. I'm on EE but my phone is an XEU. There was a wifi calling option that didn't seem to do anything; no icon when enabled and no obvious network connection.
So I switched to the EVR firmware, wiped the phone and set up from scratch. Still got the same wifi calling option, still no icon or network activity with it enabled.
I don't seem to have VoLTE either, I would have thought the EVR CSC would enable that too?
Does anyone have any insight on this?
Thanks.
I have been having weird issues too with a dual SIM version and EE Wi-Fi calling. Inserting a microSD card in second slot can sometimes disable Wi-Fi calling in that I don't even see the option for switching on.
Hopefully future firmware fixes these glitches as I'm really loving this phone after using iPhones for a few years .
Jake
Wifi calling and VoLTE enabled itself after a serendipitous restart today.
Did your wifi calling ever actually work without an EVR CSC or firmware @ajdjackson ?
Edit: Looks like EE had some stuff to set up on my account, problem was at their end. My account says they're setting up roaming and could take up to 24hrs so something has happened to instigate these changes.
Anyway, now I'm really wondering if I need to EVR firmware at all. Samsung's multi CSC system should allow EE's wifi calling but EE would insist that it doesn't. Can anyone chime in?
Yes - strangely mine seems to working OK now even with the sd card in second sim slot. I haven't flashed any firmware at all.
Jake
Right, after a switch back to XEU I can confirm that EE Wifi Calling does work on a non EE phone but VoLTE does not!
So I switched back to EVR and everything's working fine again.
Quite surprising since EE have always insisted that Wifi Calling is exclusive to phones supplied by them, yet I've never read the same about VoLTE.
Hiya,
Just thought I'd share my experiences...
Like you, I'm also on EE and again like you my NOTE 8 is an XEU SIM free model, in my case from CPW. I found the same issue in that the wifi calling option could toggle on and off but the setting didn't seem to do anything; no icon when enabled and no obvious network connection.
I phoned EE on 150 for support but all they could suggest was to reboot my router at home even though I told them I also have a "work's" mobile phone (iPhone 5c) also on EE and that combination does have working wifi calling.
I decided to try a test to determine if the issue was with my Note 8 handset or with my new EE 4G SIM by swapping SIM's between the two phones. The work SIM worked immediately by activating wifi calling in my Note 8. My personal SIM was active in my works iPhone for approx. 2-3 minutes with no signal before a pop-up message appeared asking if I wanted to activate wifi calling. I obviously selected 'Yes' and when I swapped the SIM's back to their original handsets my Note 8 now magically works with wifi calling with the original SIM.
It's almost as if the menu item in the Note 8 for toggling wifi calling on and off doesn't activate the sim card even though the graphic animates to show the function activated.
Anyways, I now have a Note 8 with working wifi calling.
Hope that helps anyone else with similar issues involving EE wifi calling.
*EDIT* Hehe looks like my signature is a little out of date.
S.
Thanks Steve. Do you have VoLTE? I can't get that working without swapping the firmware for the EVR specific one.
UberPishy said:
Thanks Steve. Do you have VoLTE? I can't get that working without swapping the firmware for the EVR specific one.
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Hmm I don't know. I know that I have 'Mobile Networks' setting 'Network mode' set to 'LTE/3G/2G (auto connect)' as opposed to the other settings of '3G/2G (auto connect)', '3G only' or '2G only' but how can you tell if a voice call is routed over 4G? Does a special icon appear as in the case of wifi calling? Hard for me to say as I have zero signal at home and very poor signal at work so in both cases my Note 8 defaults to wifi calling.
Have you tried calling EE to check if VoLTE is only supported on branded firmware as opposed to generic XEU? I know that in the case of wifi calling their website is very explicit in stating that wifi calling is not only supported on EE branded/sourced handsets but also works on certain generic handsets such as S8 / S8+ & Note 8. Their website on VoLTE or as EE term the service '4G calling' is not so clear...
http://newsroom.ee.co.uk/samsung-ga...d-wifi-calling--available-to-pre-order-on-ee/
http://ee.co.uk/help/phones-and-device/wifi-calling
http://ee.co.uk/help/phones-and-device/4g-calling
This EE Community Forum post seems to lay the blame at Samsung's door as opposed to EE's...
https://community.ee.co.uk/t5/4G-and-mobile-data/VoLTE-on-Samsung-Galaxy-S8/td-p/559521
Reading the thread fully, it seems VoLTE is only available on EVR and not XEU.
S.
Steve.P said:
how can you tell if a voice call is routed over 4G? Does a special icon appear as in the case of wifi calling?
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Yes, this shows the VoLTE icon which appears whenever I have no wifi or I disable wifi calling.
https://i.imgur.com/cUhNswN.jpg
The discussion on EE you linked is interesting, so they do limit VoLTE to their own supplied phones. I'd recommend switching to an EVR firmware, despite the guy who says there's no advantage for the user, I've found VoLTE very useful, especially in conjunction with Wifi calling. VoLTE/Wifi calls are so much clearer, they can seamlessly switch if you lose the wifi signal and they seem to connect a bit quicker too.
UberPishy said:
Yes, this shows the VoLTE icon which appears whenever I have no wifi or I disable wifi calling.
https://i.imgur.com/cUhNswN.jpg
The discussion on EE you linked is interesting, so they do limit VoLTE to their own supplied phones. I'd recommend switching to an EVR firmware, despite the guy who says there's no advantage for the user, I've found VoLTE very useful, especially in conjunction with Wifi calling. VoLTE/Wifi calls are so much clearer, they can seamlessly switch if you lose the wifi signal and they seem to connect a bit quicker too.
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Ahh there is a symbol, thanks for sharing the picture. I can confirm that do not get VoLTE and whilst it would be good to have every function that I pay for working the fact that I get zero 4G signal at home and at work where I spend 90% of my time means I'm not realistically going to miss VoLTE as my phone now has a working 'wifi calling' service. I suppose that if EE ever get round to providing coverage in the blackspot that surrounds my home location then I might consider swapping to EVR firmware. I won't hold my breath though because in the 20 years that I have lived at my current address, EE and Orange before them haven't bothered with trying to provide adequate cellular coverage.
I remember going through exactly the same crap with my Samsung Galaxy S2, Orange firmware got an app called signal boost and the vanilla xeu firmware didn't and we had to do a number of things to get the app ported over to XEU. Seems like no matter how much technology advances over the years some issues never change.:silly:
S.
I have an Unlocked variant which I purchased directly from Samsung.
I don't happen to see VOLTE settings in my mobile networks setting.
Is this normal? I have seen another user post a screenshot from his/her phone which shows VoLTE setting (Telcel network) which can be turned off or on,but my phone doesnt have that.
I am on Tmobile.
tmobile phones have never displayed any VoLTE icons or notifications. Its carrier dependant on if they show it or not.
Unlocked US S10s has every Tmobile feature except Multiline Digits and probably their crappy RCS service
It's also missing the Tmo Video calling.
i have t mobile and always buy samsung international phones. volte, wifi calling,
video calling, and download booster usually dont work until i change the csc to tmo. i would think the ability to do so will be coming once the phone is rooted and out for a while.
Faizan S said:
I don't happen to see VOLTE settings in my mobile networks setting.
Is this normal? I have seen another user post a screenshot from his/her phone which shows VoLTE setting (Telcel network) which can be turned off or on,but my phone doesnt have that.
I am on Tmobile.
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Click to collapse
1. Normal. The icon is disabled, but the feature isn't.
2. Yes. Testing VoLTE is as simple as placing a call. Phones w/o VoLTE will drop to 3G/2G OR fail if LTE is the only signal avail.
3. VoLTE toggle is missing. I sent feedback to Samsung about this some time ago.
As the title says, I have SM-G781B version with XSG csc. If I travel to India, will I be able to access VoLTE & VoWiFi services from Airtel & Jio without changing CSC?
I remember in older phones like S8 & S9, there was something called ODM/OMC which was automatically installing correct operator settings to enable VoLTE/Vowifi based on the sim card inserted. Does it work in this phone the same way?
Nevermind. I got an answer from another forum that VOLTE & VOWIFI is accessible in India on XSG csc. Only Samsung pay will not work.
Hi everyone,
Have a global version of X5 Pro.
Trying to make VoLTE and VoWIFI working on T-Mobile in US but no luck.
No toggles in SIM settings and toggles in Phone Info are grayed out.
Any ideas to activate it?
Same with me, I started another thread or two concerning this issue but I believe it has to do with T-Mobile's VoLTE/Wifi-calling provisioning relative to the Find X5 Pro's firmware?
Of course the phone supports VoLTE and WiFi-Calling, so I'm not sure why at least the latter won't work (or at least have a toggle). If you google 'how to enable WiFi calling', most people tell you to set (or re-set) your E911 address because it's a necessary feature of WiFi calling. Ive done this on the T-Mobile website AND with a support rep on the phone, but still no toggle to enable.
I haven't found anything about this outside of XDA so perhaps it's time to submit a ticket directly to Oppo.
Edit: could anyone from the EU/UK chime in on whether they have the toggle options for VoLTE/WiFi-calling? I think we need to identify whether the problem is based on region/carrier rather than the phone.
Pulled from a recent T-Mobile forum post about the same issue (but on multiple different phones):
"In order to enable WiFi calling from an unlocked phone, there appear to be several components which all need to align perfectly. The the phone must have the physical capability, obviously a WiFi antenna. It also seems to rely on VoLTE provisioned and WiFi calling provisioned abilities.
The former carrier must have unlocked the device and its IMEI for use on another carrier.
The current carrier must have enabled WiFi calling, and also configured an E911 address.
"Exactly! The firmware in the Sprint S8 is not compatible with T-Mobile’s WiFi Calling implementation. XDA might offer some work around through flashing or root, but through normal methods, WiFi Calling on such an old device that actually has carrier specific firmware isn’t going to work with a different carrier for those feature implementations. "
dipleg said:
Edit: could anyone from the EU/UK chime in on whether they have the toggle options for VoLTE/WiFi-calling? I think we need to identify whether the problem is based on region/carrier rather than the phone.
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Vodafone Germany: Custom Firmware with VF branding, but no SIM- or Netlock
VoLTE has no toggle but is activated by default, VoWiFi has a toggle and works.
Has anyone figured out how to force VoLTE on Origin OS Ocean when the phone isn't on the 'supported' list of your carrier? If it is supported then as soon as you pop in their SIM card the option to enable VoLTE appears, but otherwise it just isn't there. With 3g networks shutting down in North America this creates a real problem, because even though I have 5g enabled, and usually pick up a 4g or 5g signal where I live, without VoLTE enabled all calls connect on 3g.
It's a real bummer. But whatever is under the settings, VoLTE is not actually activated. And Vivo is to blame. That's obvious from the service menu.
piskr said:
It's a real bummer. But whatever is under the settings, VoLTE is not actually activated. And Vivo is to blame. That's obvious from the service menu.
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Click to collapse
In Italy after 2/3 days Volte is automatically activated (operator Vodafone). Didn't touch any settings.
maxant69 said:
In Italy after 2/3 days Volte is automatically activated (operator Vodafone). Didn't touch any settings.
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The VoLTE issue lies with Vivo, not with your carrier. When you put a carrier SIM into your phone it contains unique information that tells the phone who your carrier is and the phone then configures the APN settings automatically. You cannot edit them. In Origin OS Ocean you can open System/etc/apn-config.xml and you will see a list of every carrier in the world and read what default APN settings the operating system automatically configures the APN for that carrier to be.
I have the Vivo X Note with the same Origin OS Ocean firmware as the X70pro. My Canadian carrier supports VoLTE and WiFi calling and their tech support manually added the IMEI of my phone to the equipment list for my line and assured me that VoLTE and WiFi calling are provisioned for the line, but neither of those toggles appear in my Mobile Networks/Sim settings, because the APN that Vivo applies for my carrier doesn't support VoLTE. If I put the same SIM into my Samsung Note 20 Ultra 5g or my Huawei Mate 20 X and look at the APN settings, they permit VoLTE and the toggle and feature works on those phones - so it is not the carrier, or the SIM - it is Vivo and their default APN settings for your carrier.
I have a strong 5g signal here, and I can download and stream or do VoIP calls at 5g, but when I place a voice call it drops to 3g or H. That isn't an issue here in Canada, because we have kept our 3g voice network up and running. When I travel to the US, however, I can't place calls because without VoLTE enabled voice calls drop to 3g - which no longer exists in the United States. Someone needs to convince Vivo to change the apn-config.xml file to reflect APNs for North American carriers to ensure VoLTE is possible. I would just edit the .xml file myself, but you can't save changes to an .xml file without root, and we can't root because Vivo won't unlock the bootloader for Origin OS Ocean devices.
frcraig said:
The VoLTE issue lies with Vivo, not with your carrier. When you put a carrier SIM into your phone it contains unique information that tells the phone who your carrier is and the phone then configures the APN settings automatically. You cannot edit them. In Origin OS Ocean you can open System/etc/apn-config.xml and you will see a list of every carrier in the world and read what default APN settings the operating system automatically configures the APN for that carrier to be.
I have the Vivo X Note with the same Origin OS Ocean firmware as the X70pro. My Canadian carrier supports VoLTE and WiFi calling and their tech support manually added the IMEI of my phone to the equipment list for my line and assured me that VoLTE and WiFi calling are provisioned for the line, but neither of those toggles appear in my Mobile Networks/Sim settings, because the APN that Vivo applies for my carrier doesn't support VoLTE. If I put the same SIM into my Samsung Note 20 Ultra 5g or my Huawei Mate 20 X and look at the APN settings, they permit VoLTE and the toggle and feature works on those phones - so it is not the carrier, or the SIM - it is Vivo and their default APN settings for your carrier.
I have a strong 5g signal here, and I can download and stream or do VoIP calls at 5g, but when I place a voice call it drops to 3g or H. That isn't an issue here in Canada, because we have kept our 3g voice network up and running. When I travel to the US, however, I can't place calls because without VoLTE enabled voice calls drop to 3g - which no longer exists in the United States. Someone needs to convince Vivo to change the apn-config.xml file to reflect APNs for North American carriers to ensure VoLTE is possible. I would just edit the .xml file myself, but you can't save changes to an .xml file without root, and we can't root because Vivo won't unlock the bootloader for Origin OS Ocean devices.
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I don't think it's a Vivo problem. Carriers should give you access. As said before after 2 days I have Volte and HD icon even if device is not ufficial supported. I didn't change or touch anything. If your carrier uses a restricted policy on 5G or Volte there is nothing you can do.
maxant69 said:
I don't think it's a Vivo problem. Carriers should give you access. As said before after 2 days I have Volte and HD icon even if device is not ufficial supported. I didn't change or touch anything. If your carrier uses a restricted policy on 5G or Volte there is nothing you can do.
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My experience with VoLTE is kinda weird, settings show me that I have both VoLTE and VoWiFi enabled. But none of them really work. It's true that obviously system recognize that, send me a notice that I could have VoLTE enabled and routes me to the message to my provider. And even more thrilled - I can toggle VoLTE in settings, get the HD voice sign in notification bar, but I don't have any VoLTE. The only direct consequence of the toggle is that I lose the caller's name in the phone, every caller becomes the unknown number. But my provider is not trustworthy, the other users have issues with VoLTE, I frankly don't know anyone who has it enabled. Thus, I tried my wife's sim and didn't get even option to enable VoLTE. My wife has a Chinese (Honor) phone and both VoLTE and VoWiFi work with this phone flawlessly. That's why I assume that the problem is on Vivo's side.