Device stuck in download mode - Nokia 7 Plus Questions & Answers

My wife Nokia 7 Plus was found in download mode (white screen with Android One logo) and is stuck in this mode. I've never done any unlock bootloader or root or anything on it (thus I did on other phones so I'm not totally stranger to it) and I'm 100% sure she didn't tried anything strange either. The phone is completely stock and probably with the last update as it went back new from repair a few months ago (for screen brightness issue) and I did update everything possible before she used it again.
The phone start automatically and immediately I see the white screen with AndroidOne logo and after a few ms it refresh and it's the same screen with the back text "Download mode" at the top.
I've tried to force shutdown and reboot by long pressing power. I cannot keep it shutdown, it goes back to Download Mode screen.
I've tried to restart start with power + vol up or power + vol down, power + vol up + vol down. Same.
I've tried to let it die on battery, charge it, and here it's a black screen with the large battery logo and a white text at the top saying: Download mode. After a few minute I try to boot and it's back to the white screen.
What can I tried next before I send it back for repair and it will be probably wiped again...
Side story, I've almost force her to switch from iPhone to Android because of price of the devices, and so far she is not converted at all with all the trouble we got with this Nokia.

As last before send to service try wipe in recovery, if not boot to recovery via buttons, try if your download mode is recognised by fastboot and reboot to recovery using: fastboot reboot AND IMMEDIATELY HOLD BUTTONS POWER and VOLUP until show "green android icon with no command

k3dar7 said:
As last before send to service try wipe in recovery, if not boot to recovery via buttons, try if your download mode is recognised by fastboot and reboot to recovery using: fastboot reboot AND IMMEDIATELY HOLD BUTTONS POWER and VOLUP until show "green android icon with no command
Click to expand...
Click to collapse
Thanks for your help, unfortunately none of this work. I've tried adb device and nothing is seen, fastboot reboot neither. I'll send it to repair now.

Suffering the same problem.
Eluc said:
My wife Nokia 7 Plus was found in download mode (white screen with Android One logo) and is stuck in this mode. I've never done any unlock bootloader or root or anything on it (thus I did on other phones so I'm not totally stranger to it) and I'm 100% sure she didn't tried anything strange either. The phone is completely stock and probably with the last update as it went back new from repair a few months ago (for screen brightness issue) and I did update everything possible before she used it again.
The phone start automatically and immediately I see the white screen with AndroidOne logo and after a few ms it refresh and it's the same screen with the back text "Download mode" at the top.
I've tried to force shutdown and reboot by long pressing power. I cannot keep it shutdown, it goes back to Download Mode screen.
I've tried to restart start with power + vol up or power + vol down, power + vol up + vol down. Same.
I've tried to let it die on battery, charge it, and here it's a black screen with the large battery logo and a white text at the top saying: Download mode. After a few minute I try to boot and it's back to the white screen.
What can I tried next before I send it back for repair and it will be probably wiped again...
Side story, I've almost force her to switch from iPhone to Android because of price of the devices, and so far she is not converted at all with all the trouble we got with this Nokia.
Click to expand...
Click to collapse
I'm having the same problem. Exactly what you said. I didn't root my device or even attempt to do anything. I bought Nokia because they were purely stock and delivered some quality mobile phones. I've got only this phone as my daily driver. So tell me if you have got the issue fixed and how much did it cost and how long it took. It's been stuck with that 'android one' logo and a small message that reads 'Download mode' on top. I've tried everything. And what I'm worried about is, my phone's out of warranty and I'm a student. I hope you got it fixed for some reasonable cost. Please reply to me ASAP.

My wife's phone also has had this exact same problem.
I have tried all the tricks mentioned above including ADB mode (it could not find the phone).
The phone is supposed to be under warranty. So I took it back to the place of purchase.
However, the phone has a tiny crack in the corner of the screen which my wife and I were not aware of. So Nokia have indicated that unless I get the crack fixed, the warranty is voided and they will not fix the boot problem.
Because the broken crack is not covered by warranty, Nokia want $270 for a new screen before they will look at the software problem caused by the pie update.
I took it to a third party repair shop to see if there is a cheaper option. They cannot fix it either.
So the 5 month old Nokia phone is now useless.
But if anyone can comes across a solution for this, can they please post it here.
Thanks.

Same here. I told the guy on the phone about the crack. But he told me it should not be a problem. Now I got an email that I needed to pay 185 euro's to repair the screen.
Because of their FW-update, my phone became unuseful.
When I get it back (not repaired) I will try a OST on it.

I solved my issue via this procedure:
https://www.techmesto.com/possible-fix-nokia-smartphone-stuck-on-download-mode-after-ota-update/
I solved it via drivers: https://github.com/StollD/nokia-driver-installer/raw/master/out/Phone_Nokia_USB_Driver_v1.4.0.exe

WTF Finally I fix it!!!
Pibroens said:
I solved my issue via this procedure:
before, i can't got the phone connect to the pc.
So every way have failed...
After install the driver he supply,I still cant.. but!
I keep connect it,and press the power,volume up down all three button.
After it power on again pc find the phone. And i use the way he supply.
Click to expand...
Click to collapse

My Nokia 7 Plus got stuck in download mode after accidently pressing all buttons simu
Yes I know that sounds like a weird title and maybe you are wondering why did I do that? notice the word accidently.
I was just trying to fly my newly bought drone x pro for the first time and the controller has a little pull out extendable cradle to hold the phone in
if you want to view what the FPV camera is viewing while in flight and because of the bad design with all buttons on the same side of the Nokia 7 plus, unbeknownst to me all 3 buttons were being pressed at the same time and before I knew it my phone was shutting down and rebooting to this ridiculous download mode and the rest is history!
So I just thought I would mention this to anyone who happened to or happens to land in the same situation as me to be aware that you should probably put a little bit of sponge taped to the side of your phone over the volume buttons to possibly prevent it from being pressed simultaneously when flying your fpv drone.
If all else fails you could always connect the drone to your phone and then just put your phone in your pocket and fly blind by simply walking with the drone or rather running since they are pretty nippy. I am a bit bummed as this would have been a very convenient way of checking how full my guttering is of leaves without having to climb a ladder every time to check!?
Anyway I also used the fix here: https://www.techmesto.com/possible-fix-nokia-smartphone-stuck-on-download-mode-after-ota-update/
after downloading the nokia phone drivers from github.
If you are on windows 10 pro you may get a screen protector warning not to proceed further?
Ignore it and continue installing the drivers!
So far I got the Nokia Logo back and then it just hung there for several minutes without being recognised by the pc.
So I simply disconnected the phone from the pc and suddenly got the familiar nokia tone start up but then black screen again.
I realised it had been on the download mode so long it had completely drained the battery so now I am charging it.
Fingers crossed when I power up again I will at least have my phone back, sadly minus the data. (I will of course at least have all my google notes and contacts etc backed up to google servers at least they are useful for something!!)
I can't recall the last time I used it but I am pretty sure I had the SD card set as the main download so hopefully fingers crossed that data should have remained untouched, not sure how Android sets this up anymore?
Long time since gingerbread when you could still install and run apps as a completely separate partition.
All became a bit confusing after that so rooting became something I did hesitantly and as a definite last resort!
Anyway I am rambling on. If I find the fix works I will let you know.
Thanks for reading and thanks in advance if the fix works !!:good::good:
---------- Post added at 05:50 PM ---------- Previous post was at 05:23 PM ----------
leahcimewol said:
Yes I know that sounds like a weird title and maybe you are wondering why did I do that? notice the word accidently.
I was just trying to fly my newly bought drone x pro for the first time and the controller has a little pull out extendable cradle to hold the phone in
if you want to view what the FPV camera is viewing while in flight and because of the bad design with all buttons on the same side of the Nokia 7 plus, unbeknownst to me all 3 buttons were being pressed at the same time and before I knew it my phone was shutting down and rebooting to this ridiculous download mode and the rest is history!
So I just thought I would mention this to anyone who happened to or happens to land in the same situation as me to be aware that you should probably put a little bit of sponge taped to the side of your phone over the volume buttons to possibly prevent it from being pressed simultaneously when flying your fpv drone.
If all else fails you could always connect the drone to your phone and then just put your phone in your pocket and fly blind by simply walking with the drone or rather running since they are pretty nippy. I am a bit bummed as this would have been a very convenient way of checking how full my guttering is of leaves without having to climb a ladder every time to check!?
Anyway I also used the fix here: https://www.techmesto.com/possible-fix-nokia-smartphone-stuck-on-download-mode-after-ota-update/
after downloading the nokia phone drivers from github.
If you are on windows 10 pro you may get a screen protector warning not to proceed further?
Ignore it and continue installing the drivers!
So far I got the Nokia Logo back and then it just hung there for several minutes without being recognised by the pc.
So I simply disconnected the phone from the pc and suddenly got the familiar nokia tone start up but then black screen again.
I realised it had been on the download mode so long it had completely drained the battery so now I am charging it.
Fingers crossed when I power up again I will at least have my phone back, sadly minus the data. (I will of course at least have all my google notes and contacts etc backed up to google servers at least they are useful for something!!)
I can't recall the last time I used it but I am pretty sure I had the SD card set as the main download so hopefully fingers crossed that data should have remained untouched, not sure how Android sets this up anymore?
Long time since gingerbread when you could still install and run apps as a completely separate partition.
All became a bit confusing after that so rooting became something I did hesitantly and as a definite last resort!
Anyway I am rambling on. If I find the fix works I will let you know.
Thanks for reading and thanks in advance if the fix works !!:good::good:
Click to expand...
Click to collapse
So it worked, I have my phone back! Thank you so much for this solution!
Sadly my SD card was wiped too!!!!! super pissed off about this, many photos and notes and other files that I will never get back unless if I recall I may have made a manual backup of at least some of the earlier stuff I put on here a few months back on my pc?
Nokia will be hearing from me for sure!!!!! I want a 50% refund for messing with my life and my time. How can they send an update that essentially breaks a phone for a bit!???!!!!!!

Related

[Q] Broken power button on my SGS... Solutions?

Hey everybody, I have been using a refurb I9000 for over a year now. After a year of being knocked about, it's still a great phone. I'm running Slim Bean on it at the moment and its handling it great
Unfortunately, a couple months back, the power button stopped working. The phone was acting weird one weekend and stuck in a bootloop - think some water got in it on a night out. Took it apart and stuck it in a bowl for a week, which fixed it and it's been working fine ever since except for the power button.
The button works if you press it repeatedly for like quarter of an hour, but I'm scared I'm wearing it down even more by doing that. Without that button, I can't switch my phone on or do the 3-finger salute.
Right now, if I want to reboot or go into recovery mode, I have to use the buttons in the notification bar. If it runs out of battery, when I plug it in I can still get into download mode by holding the menu button + volume down. To get it into normal mode I have to plug it into a computer with Heimdall installed and get it to print diagnostics 'print-pit), which makes the phone reboot out of download mode into a normal boot. It's not an ideal solution!
When my phone dies when I'm on the road, I'm phoneless for several days.
I'm pretty confident I've voided my warranty on this phone loong ago, plus trying to get a replacement is the easy way out
I've seen custom 'battery charge mode' firmware out there- you know the screen you get when the phone is switched off and you plug it into a charger? Somebody had written a custom one of those screens with extra useful information on it. I can't remember what it was called though! Google hasn't been useful at all in finding it, either. I've also noticed the charging screen looks different on my Slim Bean ROM compared to the stock one. So it must be something that's fairly easy to customize...
With that in mind, I might try hacking the charge screen to listen to the menu + volume control buttons and be able to boot the phone that way.
Either that or I make a USB jig that can send enough bits to the phone in download mode to get it to reboot...
But as I'm only good at breaking hardware, I think I'll stick to software hacking for now.
Does anyone know the name of that custom battery charging screen I mentioned? Maybe there's more than one? If I can get ahold of them I can hopefully find out how they work.
This is a pretty specific + techy question, so apologies mods if this is in the wrong section! I don't think I'm allowed to make threads in the Android dev. forums yet though- you need to have over a certain number of posts for that, right?
- Written painstakingly on my phone and oh God I wish I'd used Tapatalk. Why is the stock browser still so crap at user input?

[Q] Samsung Galaxy S GT-I9000 won't work if not plugged on external power source

Hi guys,
The following problem has taken me litterally DAYS of reading XDA, trying everything I could, but still no solution. Googling and searching this forum didn't help either, and it's totally weird.
It's a Samsung Galaxy S GT-I9000, on which were installed, almost two years ago, the ClockWorkMod recovery, Darky's ROM, Froyo, and everything was fine for months. Then, one day, out of nowhere, it switched off, without notice. Impossible to switch it on again! I remembered having seen some strange battery behavior few days before, like falling from 80% to 30% with no reason, so I thought of a battery issue. I plugged it for a full night. In the morning, I was able to boot it, but not easily, and all apps were crashing: during boot, or when launched manually. Yes, all I tried were crashing! Then, the phone became fully not bootable: press the power button, the screen shows "Samsung GT-I9000", then switches off...
I ordered a new battery: same result.
A guy from a phone repair store told me to plug the phone, and keep the power button down for 2 minutes: after this, I could reboot the phone, and thus, wipe data (factory reset). But it didn't help.
After "playing" a bit with it, I realized that the problem is:
the phone won't boot if an external source of power is not connected (as said above, white text shows, then the phone "dies")
if started with power cord/usb, the phone will work fine, all the time
if started with power cord/usb, and the external power source removed once the phone is booted, the phone will work fine, UNTIL the screen goes black for power saving mode or by pressing pwoer button, after which, within seconds, you can't open the phone anymore. I mean: if you press the start/power button immediately after the screen goes black, the screen goes on again, and the phone is ok. If you wait for few seconds, it's over, you can't do anything, and have to reboot the phone. This said, the phone doesn't vibrate, so I suppose it's not really off. But then... what is this state??
I really tried my best: updated to GB2.3.6, bricked my phone trying to re-install the CWM and having a bootloop, installed and used Odin and Heimdall, reverted to stock kernel, etc, etc, etc.
I feel sorry to bother you guys, I was really convinced that with the incredibly huge amount of data, how-tos, explanations, etc. I would manage to get rid of this, but this problem, though I don't really think it's hardware (but maybe it is?) stayed across so many kernels, roms, etc. that it's killing me!
For the record:
Model number: GT-I9000
Micro-software (?): 2.3.6
Baseband: I9000XXJW4
Kernel: 2.6.35.7-I9000XWJW7-CL1125830 [email protected] #2 (problem was the same with [email protected] #2)
Version number: GINGERBREAD.XXJW4
Any help would be greatly appreciated, considering that a wireless phone that needs to be wired is a little bit of an issue... :laugh:
Thanks in advance !
Marc_B_ said:
Hi guys,
The following problem has taken me litterally DAYS of reading XDA, trying everything I could, but still no solution. Googling and searching this forum didn't help either, and it's totally weird.
It's a Samsung Galaxy S GT-I9000, on which were installed, almost two years ago, the ClockWorkMod recovery, Darky's ROM, Froyo, and everything was fine for months. Then, one day, out of nowhere, it switched off, without notice. Impossible to switch it on again! I remembered having seen some strange battery behavior few days before, like falling from 80% to 30% with no reason, so I thought of a battery issue. I plugged it for a full night. In the morning, I was able to boot it, but not easily, and all apps were crashing: during boot, or when launched manually. Yes, all I tried were crashing! Then, the phone became fully not bootable: press the power button, the screen shows "Samsung GT-I9000", then switches off...
I ordered a new battery: same result.
A guy from a phone repair store told me to plug the phone, and keep the power button down for 2 minutes: after this, I could reboot the phone, and thus, wipe data (factory reset). But it didn't help.
After "playing" a bit with it, I realized that the problem is:
the phone won't boot if an external source of power is not connected (as said above, white text shows, then the phone "dies")
if started with power cord/usb, the phone will work fine, all the time
if started with power cord/usb, and the external power source removed once the phone is booted, the phone will work fine, UNTIL the screen goes black for power saving mode or by pressing pwoer button, after which, within seconds, you can't open the phone anymore. I mean: if you press the start/power button immediately after the screen goes black, the screen goes on again, and the phone is ok. If you wait for few seconds, it's over, you can't do anything, and have to reboot the phone. This said, the phone doesn't vibrate, so I suppose it's not really off. But then... what is this state??
I really tried my best: updated to GB2.3.6, bricked my phone trying to re-install the CWM and having a bootloop, installed and used Odin and Heimdall, reverted to stock kernel, etc, etc, etc.
I feel sorry to bother you guys, I was really convinced that with the incredibly huge amount of data, how-tos, explanations, etc. I would manage to get rid of this, but this problem, though I don't really think it's hardware (but maybe it is?) stayed across so many kernels, roms, etc. that it's killing me!
For the record:
Model number: GT-I9000
Micro-software (?): 2.3.6
Baseband: I9000XXJW4
Kernel: 2.6.35.7-I9000XWJW7-CL1125830 [email protected] #2 (problem was the same with [email protected] #2)
Version number: GINGERBREAD.XXJW4
Any help would be greatly appreciated, considering that a wireless phone that needs to be wired is a little bit of an issue... :laugh:
Thanks in advance !
Click to expand...
Click to collapse
That's a very strange problem... let's try something, remove the battery, sim card and sd card and hold the power button for 1-2 minutes, btw when the screen is off, is really the phone off or just the screen? did you try to make a call to your phone when the screen is off?
timberman4444 said:
That's a very strange problem... let's try something, remove the battery, sim card and sd card and hold the power button for 1-2 minutes, btw when the screen is off, is really the phone off or just the screen? did you try to make a call to your phone when the screen is off?
Click to expand...
Click to collapse
Hi timberman thanks for the answer!
You're very right: I totally forgot to say that what initially allowed me to restart my phone "regularly" was this procedure of pressing the power button for 2 minutes (hint given by a man from a repair shop). Before this, I couldn't (kind of a bootloop).
It's a very good question! I don't think the phone is really off in fact, because there isn't this vibration saying the phone turned off... Let me try to call it!
F..k! I was redirected right away to the voicemail... so... phone was off
I'm starting to think it's an harware issue... I reinstalled lots of ROMs, kernel, etc. Same ****...
Any idea?
Marc_B_ said:
Hi timberman thanks for the answer!
You're very right: I totally forgot to say that what initially allowed me to restart my phone "regularly" was this procedure of pressing the power button for 2 minutes (hint given by a man from a repair shop). Before this, I couldn't (kind of a bootloop).
It's a very good question! I don't think the phone is really off in fact, because there isn't this vibration saying the phone turned off... Let me try to call it!
F..k! I was redirected right away to the voicemail... so... phone was off
I'm starting to think it's an harware issue... I reinstalled lots of ROMs, kernel, etc. Same ****...
Any idea?
Click to expand...
Click to collapse
Hi mark, i'm totally out of ideas for your problem... anyway, maybe you read mi answer wrong, in your post you say that the guy in the repair shop tell yo to press the power button with THE PHONE PLUGGED IN, but what i say is press the power button 2 minutes WITHOUT BATTERY, btw i keep thinking about this.. if any idea comes to my mind i tell you.
Hi again, try to play a song and turn the screen off to see what happens.
Sent from my GT-I9000 using xda app-developers app
timberman4444 said:
Hi mark, i'm totally out of ideas for your problem... anyway, maybe you read mi answer wrong, in your post you say that the guy in the repair shop tell yo to press the power button with THE PHONE PLUGGED IN, but what i say is press the power button 2 minutes WITHOUT BATTERY, btw i keep thinking about this.. if any idea comes to my mind i tell you.
Click to expand...
Click to collapse
Hi! Answering is already nice
I tried the button pressed for 2 minutes without battery: didn't change anything.
I tried playing a sound: MAN, YOU'RE A GENIUS!!! Launching the music, then forcing the screen off with power button lets the music play, and OF COURSE, I can reactivate the screen by pressing the home button. The screen goes off normally again after few seconds, but the music is still playing, etc. So, as long as the music goes, the bug doesn't happen!
Other hints:
For some time already, when I was removing the phone from my ear after a call, quite often, the screen was staying off, and I had to press a lot of buttons to have it on again, and be able to close the call
The moment where it crashes when booting without power is the very INSTANT where the initial white text (Samsung Galaxy S) goes brighter. So, if you unplug the power cord just after this, the boot ends normally. In summary, something happens at boot just after screen brightness changes which is the same thing happening when the screen goes off for power saving. All this, only when no external power is plugged.
Hehe, we (you) are making progress
Marc_B_ said:
Hi! Answering is already nice
I tried the button pressed for 2 minutes without battery: didn't change anything.
I tried playing a sound: MAN, YOU'RE A GENIUS!!! Launching the music, then forcing the screen off with power button lets the music play, and OF COURSE, I can reactivate the screen by pressing the home button. The screen goes off normally again after few seconds, but the music is still playing, etc. So, as long as the music goes, the bug doesn't happen!
Other hints:
For some time already, when I was removing the phone from my ear after a call, quite often, the screen was staying off, and I had to press a lot of buttons to have it on again, and be able to close the call
The moment where it crashes when booting without power is the very INSTANT where the initial white text (Samsung Galaxy S) goes brighter. So, if you unplug the power cord just after this, the boot ends normally. In summary, something happens at boot just after screen brightness changes which is the same thing happening when the screen goes off for power saving. All this, only when no external power is plugged.
Hehe, we (you) are making progress
Click to expand...
Click to collapse
Hi again, it seems like your phone is unable to exit the deep sleep mode or something like that so, let`s try another thing, in ICS or JB there´s an option in the developer option settings that unfortunately is not present in gingerbread roms, so, you can try to switch to a ICS/JB rom and go to settings-developer options and disable the "PM sleep mode" let`s see what happens then
timberman4444 said:
Hi again, it seems like your phone is unable to exit the deep sleep mode or something like that so, let`s try another thing, in ICS or JB there´s an option in the developer option settings that unfortunately is not present in gingerbread roms, so, you can try to switch to a ICS/JB rom and go to settings-developer options and disable the "PM sleep mode" let`s see what happens then
Click to expand...
Click to collapse
I tried to install ICS, with a GREAT tutorial found here: http://forum.xda-developers.com/showthread.php?t=1494493 Sadly, the phone reboots after installing the ICS kernel, and then doesn't work anymore, I had to reinstall the Gingerbread (I tried twice).
Last news: I let the phone play music (sound muted!!) for about 12 or 18h: all was fine! So I decided to pause the music, and see what happens. Boom ((c) Steve Jobs)!! The screen went black, and phone was "dead". I was expecting this, so no panick, I put back my SIM card, my SD card, and tried to reboot, with power cord plugged: it boots until the screen shows the small loader animation, then the empty battery image, but then goes black again, instead of showing the charging battery!! Download mode is still available, so I'll try to reflash the kernel, say.
It's like if each time screen was put black, phone was dying.
I can't stress enough how I appreciate your help: even if we can't save my phone, it's very pleasant to be able to TRY things. Thanks man!! :good:
Update: I reinstalled all... and it's not, even with power cord in, going further than the "Samsung Galaxy S" white text. The moment this picture disappears from screen, phone is dead. For good this time ?
Marc_B_ said:
I tried to install ICS, with a GREAT tutorial found here: http://forum.xda-developers.com/showthread.php?t=1494493 Sadly, the phone reboots after installing the ICS kernel, and then doesn't work anymore, I had to reinstall the Gingerbread (I tried twice).
Last news: I let the phone play music (sound muted!!) for about 12 or 18h: all was fine! So I decided to pause the music, and see what happens. Boom ((c) Steve Jobs)!! The screen went black, and phone was "dead". I was expecting this, so no panick, I put back my SIM card, my SD card, and tried to reboot, with power cord plugged: it boots until the screen shows the small loader animation, then the empty battery image, but then goes black again, instead of showing the charging battery!! Download mode is still available, so I'll try to reflash the kernel, say.
It's like if each time screen was put black, phone was dying.
I can't stress enough how I appreciate your help: even if we can't save my phone, it's very pleasant to be able to TRY things. Thanks man!! :good:
Update: I reinstalled all... and it's not, even with power cord in, going further than the "Samsung Galaxy S" white text. The moment this picture disappears from screen, phone is dead. For good this time ?
Click to expand...
Click to collapse
you tried to install the rom on the recovery instead of odin?
timberman4444 said:
you tried to install the rom on the recovery instead of odin?
Click to expand...
Click to collapse
Hi! No, I didn't, I used Odin. But now, I can't try anything anymore The only "results" I can get from this phone are:
- enter download mode and update from Odin (maybe from Heimdall, too, but I didn't check)
- reboot until the first moment the screen goes black, after which, the phone becomes fully unresponsive
Marc_B_ said:
Hi! No, I didn't, I used Odin. But now, I can't try anything anymore The only "results" I can get from this phone are:
- enter download mode and update from Odin (maybe from Heimdall, too, but I didn't check)
- reboot until the first moment the screen goes black, after which, the phone becomes fully unresponsive
Click to expand...
Click to collapse
so, you can`t install any rom at the moment?
timberman4444 said:
so, you can`t install any rom at the moment?
Click to expand...
Click to collapse
I can! I can install any kernel, or ROM, trhough Odin, but I can't boot at all... Except if someone has a magical trick, I would say it smells like coffin...
Marc_B_ said:
I can! I can install any kernel, or ROM, trhough Odin, but I can't boot at all... Except if someone has a magical trick, I would say it smells like coffin...
Click to expand...
Click to collapse
Pretty bad signals there.. i think you should go to a repair shop or buy another device
timberman4444 said:
Pretty bad signals there.. i think you should go to a repair shop or buy another device
Click to expand...
Click to collapse
Sadly, yes... thanks for helping however !

Bricked HTC One

So I've posted this problem here before:
http://forum.xda-developers.com/htc-one/help/please-confirm-totally-bricked-t2831685
Just wondering if any of you would know how to fix it.
Probably no one will want to read that much, so here's the short version:
-Can't enter bootloader
-Can't enter recovery
-ABD doesn't work
-Fastboot doesn't work
Reasons why I think it still can get fixed:
-It stills turns on.
-Battery has ran out a couple of times, so it still charges.
-Windows 8 makes a pulg-in sound when I connect the phone to the laptop.
The phone also keeps rebooting each 6 to 10 seconds, so it is actually a plug-in, and plug-out, and a plug-in, and so on...
It doesn't list anything inside Device Manager.
Some people have tried Dexter's fix for bricked devices, but I think it only works for devices listed at least as QHSUSB_DLOAD.
Mine is not recognized that way... or at all.
That plug-in sound though.
HTC Drivers Installed:
setup_3.1.24.5_htc.exe
HTC_BMP_USB_Driver_x64_1.0.5375.msi
HTC Driver 4.10.0.001.exe
HTC Sync Manager
KomuroXV said:
So I've posted this problem here before:
http://forum.xda-developers.com/htc-one/help/please-confirm-totally-bricked-t2831685
Just wondering if any of you would know how to fix it.
Probably no one will want to read that much, so here's the short version:
-Can't enter bootloader
-Can't enter recovery
-ABD doesn't work
-Fastboot doesn't work
Reasons why I think it still can get fixed:
-It stills turns on.
-Battery has ran out a couple of times, so it still charges.
-Windows 8 makes a pulg-in sound when I connect the phone to the laptop.
The phone also keeps rebooting each 6 to 10 seconds, so it is actually a plug-in, and plug-out, and a plug-in, and so on...
It doesn't list anything inside Device Manager.
Some people have tried Dexter's fix for bricked devices, but I think it only works for devices listed at least as QHSUSB_DLOAD.
Mine is not recognized that way... or at all.
That plug-in sound though.
HTC Drivers Installed:
setup_3.1.24.5_htc.exe
HTC_BMP_USB_Driver_x64_1.0.5375.msi
HTC Driver 4.10.0.001.exe
HTC Sync Manager
Click to expand...
Click to collapse
So wait. Why can't you enter? Because it reboots too fast? Can you shut off your phone? If yes do it so and then try to reboot to bootloader. And if it reboots there too every 5 to 6 seconds, you're gonna have a big problem. Within 5-6 seconds you can't hide the rooted state of your device and this also means that you can't return it.
But if you can get to your bootloader and if you can fastboot connect it, I'd recommend using a RUU if you are S-OFF. Otherwise I'd try to reinstall another recovery and from the recovery I'd reinstall a new OS.
Anyways, just try to get to the bootloader and do what I told you to. If my instructions were too unaccurate, just mention or quote me, I'll get back to you.
LibertyMarine said:
So wait. Why can't you enter? Because it reboots too fast? Can you shut off your phone? If yes do it so and then try to reboot to bootloader. And if it reboots there too every 5 to 6 seconds, you're gonna have a big problem. Within 5-6 seconds you can't hide the rooted state of your device and this also means that you can't return it.
But if you can get to your bootloader and if you can fastboot connect it, I'd recommend using a RUU if you are S-OFF. Otherwise I'd try to reinstall another recovery and from the recovery I'd reinstall a new OS.
Anyways, just try to get to the bootloader and do what I told you to. If my instructions were too unaccurate, just mention or quote me, I'll get back to you.
Click to expand...
Click to collapse
First of all, thank you for replying.
On topic.
Phone is actually turned off right now.
Battery died again.
Only way to turn it back on is connecting it to the wall charger and sometimes to the laptop.
But as soon as I do...
1. Phone turns on.
2. Shows the white screen with only the green HTC logo.
3. If it's plugged to the laptop then I hear that "plug in" sound Windows does.
4. After a few seconds phone reboots... and reboots... and reboots... doing the same I just stated.
I also get to hear the Windows "plug-out" sound everytime it turns off to reboot.
Not sure of why I can't enter the boot loader.
This problem started after I decided to turn off my phone while it was installing a custom recovery (Process was being slow and I am OCD like that)
My paranoic guesses are that I screwed it so bad I wiped the bootloader also, but is that even possible?
KomuroXV said:
First of all, thank you for replying.
On topic.
Phone is actually turned off right now.
Battery died again.
Only way to turn it back on is connecting it to the wall charger and sometimes to the laptop.
But as soon as I do...
1. Phone turns on.
2. Shows the white screen with only the green HTC logo.
3. If it's plugged to the laptop then I hear that "plug in" sound Windows does.
4. After a few seconds phone reboots... and reboots... and reboots... doing the same I just stated.
I also get to hear the Windows "plug-out" sound everytime it turns off to reboot.
Not sure of why I can't enter the boot loader.
This problem started after I decided to turn off my phone while it was installing a custom recovery (Process was being slow and I am OCD like that)
My paranoic guesses are that I screwed it so bad I wiped the bootloader also, but is that even possible?
Click to expand...
Click to collapse
I wonder if this is a damaged partition - and it's tricky to solve
@nkk71 what do you think?
stovie_steve said:
I wonder if this is a damaged partition - and it's tricky to solve
@nkk71 what do you think?
Click to expand...
Click to collapse
I made a video, hope it helps.
https://www.youtube.com/watch?v=GMuo-kvIGIc
Suggestions: Mute it :silly:
KomuroXV said:
I made a video, hope it helps.
https://www.youtube.com/watch?v=GMuo-kvIGIc
Suggestions: Mute it :silly:
Click to expand...
Click to collapse
only thing i noticed in the video is your holding volume up not volume down. Volume up plus power will not load the bootloader
clsA said:
only thing i noticed in the video is your holding volume up not volume down. Volume up plus power will not load the bootloader
Click to expand...
Click to collapse
I've tried both.
Here's another one anyways.
https://www.youtube.com/watch?v=1zyA6XGFEpo&list=UUzlEfhRw_dyaJ7aAFpWC7-A
KomuroXV said:
First of all, thank you for replying.
On topic.
Phone is actually turned off right now.
Battery died again.
Only way to turn it back on is connecting it to the wall charger and sometimes to the laptop.
But as soon as I do...
1. Phone turns on.
2. Shows the white screen with only the green HTC logo.
3. If it's plugged to the laptop then I hear that "plug in" sound Windows does.
4. After a few seconds phone reboots... and reboots... and reboots... doing the same I just stated.
I also get to hear the Windows "plug-out" sound everytime it turns off to reboot.
Not sure of why I can't enter the boot loader.
This problem started after I decided to turn off my phone while it was installing a custom recovery (Process was being slow and I am OCD like that)
My paranoic guesses are that I screwed it so bad I wiped the bootloader also, but is that even possible?
Click to expand...
Click to collapse
Hmmm, as the others said this might be really hard to solve.
Most likely this here won't solve your problem but it's better to try it than to just let it be:
Hold your HTC One below a bright lights source and hold the power button for about 15 seconds or even longer. The charging light will light up. Then hold down the volume down button and try different key combinations!
I heard about that this here could get some devices to fully boot after they had been in such a strange loop as your phone is:
A: Hold volume down and volume up button and the power button for about 90 seconds. If this doesn't work, try holding your phone below bright light again
I couldn't watch the second video (it's private) where you pressed the volume down button. But I believe you're right.
@stovie_steve what is the indication for this damaged partition? I can't imagine which partition would lead into a such behaviour.
Anyways.. @KomuroXV just try what I've writtten if it doesn't work, just mention or quote again, I'll try to look up what it could be.
Good luck!
LibertyMarine said:
Hmmm, as the others said this might be really hard to solve.
Most likely this here won't solve your problem but it's better to try it than to just let it be:
Hold your HTC One below a bright lights source and hold the power button for about 15 seconds or even longer. The charging light will light up. Then hold down the volume down button and try different key combinations!
I heard about that this here could get some devices to fully boot after they had been in such a strange loop as your phone is:
A: Hold volume down and volume up button and the power button for about 90 seconds. If this doesn't work, try holding your phone below bright light again
I couldn't watch the second video (it's private) where you pressed the volume down button. But I believe you're right.
@stovie_steve what is the indication for this damaged partition? I can't imagine which partition would lead into a such behaviour.
Anyways.. @KomuroXV just try what I've writtten if it doesn't work, just mention or quote again, I'll try to look up what it could be.
Good luck!
Click to expand...
Click to collapse
Oh... I fixed the private video thing, sorry about that.
I've tried the bright light + power + volume down button combination before but it never managed to make the phone to boot properly.
It did have some little behaviour changes though...
Like... it was more responsive for the button combination making it turn off kind of faster, just to reboot again some seconds after anyway.
Tried it again just now, but still nothing different. :/
Same stuff as before.
I could make another video if you guys wanted to make sure, but it'd be me just pressing the volume down + power under the bright light for nothing but the loop, besides the responsiveness I've told you it seems to get to pressing the buttons.
Anyway, just tell me if making another video would help.
By the way.
Some months ago (Yeah, I have a lot of time dealing with this) I was able to turn it on with or without the charger, now it seems like it's only possible when it's "charging" or connected to the laptop, regardless of bright light or not.
Guess that was because it had charge before, now it doesn't and it's unable to actually charge the battery.
Which would explain why the orange little charging light is off now.
I'm open to any new ideas. :/
Thank you guys for all your support.
KomuroXV said:
Oh... I fixed the private video thing, sorry about that.
I've tried the bright light + power + volume down button combination before but it never managed to make the phone to boot properly.
It did have some little behaviour changes though...
Like... it was more responsive for the button combination making it turn off kind of faster, just to reboot again some seconds after anyway.
Tried it again just now, but still nothing different. :/
Same stuff as before.
I could make another video if you guys wanted to make sure, but it'd be me just pressing the volume down + power under the bright light for nothing but the loop, besides the responsiveness I've told you it seems to get to pressing the buttons.
Anyway, just tell me if making another video would help.
By the way.
Some months ago (Yeah, I have a lot of time dealing with this) I was able to turn it on with or without the charger, now it seems like it's only possible when it's "charging" or connected to the laptop, regardless of bright light or not.
Guess that was because it had charge before, now it doesn't and it's unable to actually charge the battery.
Which would explain why the orange little charging light is off now.
I'm open to any new ideas. :/
Thank you guys for all your support.
Click to expand...
Click to collapse
hey guys, sorry been/am a bit busy lately, so don't get to respond/contribute much
OP, looks like your power button is messed up? (ie it's continually "pressed") you can try to nudge a little, to see if it gets unpressed
after "nudging" a little, don't even bother pressing it, when the phone reboots, just hold voldown to get to bootloader
EDIT: be gentle :silly: :laugh:
nkk71 said:
hey guys, sorry been/am a bit busy lately, so don't get to respond/contribute much
OP, looks like your power button is messed up? (ie it's continually "pressed") you can try to nudge a little, to see if it gets unpressed
after "nudging" a little, don't even bother pressing it, when the phone reboots, just hold voldown to get to bootloader
EDIT: be gentle :silly: :laugh:
Click to expand...
Click to collapse
hey @nkk71, but in what way does that explain the fact that it only boots when the phone is connected to a power source? And he also holds down the powerbutton the first time. I can't find an explanation for this.
@KomuroXV but what nkk suggested is a good idea, but just be very very gentle. I f#cked up my powerbutton pressing it too much. Luckily HTC believed my (altered) story and I got a replacement.
What you can try is to just go with a paper edge between the power button and the Magnesium surrounding then try to much it upwards and downwards, this may help "unstucking" your powerbutton if that's even the case.
I'm gonna test the with my phone how long it takes to reboot if I hold down the power button (will post again in a few min). If it's about the same as shown in your vid, it might really be a stuck power button.
LibertyMarine said:
hey @nkk71, but in what way does that explain the fact that it only boots when the phone is connected to a power source? And he also holds down the powerbutton the first time. I can't find an explanation for this.
Click to expand...
Click to collapse
1) battery drains, he plugs it in -> boom, it turns on
2) it reboots no matter what button combo he tries
3) it's not even staying on the bootsplash long enough (from the video) to consider it a bootloop
it's just a thought, but that's what it looks like to me
(if it were even going slightly further than the bootsplash, or even bootlooping back to bootloader, then it could be something else, it just looks to me as if the power button is constantly pressed)
nkk71 said:
1) battery drains, he plugs it in -> boom, it turns on
2) it reboots no matter what button combo he tries
3) it's not even staying on the bootsplash long enough (from the video) to consider it a bootloop
it's just a thought, but that's what it looks like to me
(if it were even going slightly further than the bootsplash, or even bootlooping back to bootloader, then it could be something else, it just looks to me as if the power button is constantly pressed)
Click to expand...
Click to collapse
@KomuroXV and @nkk71 I mistreated my phone and yeah, seems to have about the same time to reboot.
And yeah, I now saw in the first video he didn't first hold down the power button. So your thesis is very probable.
So yeah only way is to try and get the button unstuck and if this doesn't work I'd return it to the manufacturer. Shouldn't be something you have to pay for. Only bad thing is that if they notice the altered motherboard...
LibertyMarine said:
@KomuroXV and @nkk71 I mistreated my phone and yeah, seems to have about the same time to reboot.
And yeah, I now saw in the first video he didn't first hold down the power button. So your thesis is very probable.
So yeah only way is to try and get the button unstuck and if this doesn't work I'd return it to the manufacturer. Shouldn't be something you have to pay for. Only bad thing is that if they notice the altered motherboard...
Click to expand...
Click to collapse
For a second there I thought it could be this, but it looks like it's not.
I nudged it.
Carefully cleaned with the edge of a paper too.
God, I basically gave a blowjob to that power button just in case there was any dust inside of it.
But it looks like there's not anything.
It was a good theory though.
But still it wouldn't explain, why did it happen just after I interrupted the custom recovery flashing?
Let explain again in case I didn't do it clearly last time.
I flashed a Custom Recovery through fastboot.
I was Unlocked, S-Off, Rooted, everything good.
All went smoothly at CMD screen.
But the process in the phone was being slow and it looked like if it was stuck to me.
Which it wasn't I guess... but I panicked and turned off the phone like at 40% of the install.
Then all this happened.
That broken power button thing would be way too much coincidence.
My theory is that since I was flashing Custom Recovery through fastboot (bootloader) and I interrupted it.
Now, every time it turns on, it tries to log into fastboot and continue the process I stopped.
Just that now.... it doesn't has the files needed to complete it, or maybe just got corrupted.
Since it can't finish that ghost recovery flashing process, it gives error and reboots.... and reboots... and reboots...
Doesn't really look like a hardware problem.
Seriously, it's the most well taken care phone I've ever had.
I bought it a tempered glass screen protector, an UAG case which for me made the phone indestructible.
Still, guess it wasn't silly-owner-proof.
*facepalms*
:silly:
KomuroXV said:
For a second there I thought it could be this, but it looks like it's not.
I nudged it.
Carefully cleaned with the edge of a paper too.
God, I basically gave a blowjob to that power button just in case there was any dust inside of it.
But it looks like there's not anything.
It was a good theory though.
But still it wouldn't explain, why did it happen just after I interrupted the custom recovery flashing?
Let explain again in case I didn't do it clearly last time.
I flashed a Custom Recovery through fastboot.
I was Unlocked, S-Off, Rooted, everything good.
All went smoothly at CMD screen.
But the process in the phone was being slow and it looked like if it was stuck to me.
Which it wasn't I guess... but I panicked and turned off the phone like at 40% of the install.
Then all this happened.
That broken power button thing would be way too much coincidence.
My theory is that since I was flashing Custom Recovery through fastboot (bootloader) and I interrupted it.
Now, every time it turns on, it tries to log into fastboot and continue the process I stopped.
Just that now.... it doesn't has the files needed to complete it, or maybe just got corrupted.
Since it can't finish that ghost recovery flashing process, it gives error and reboots.... and reboots... and reboots...
Doesn't really look like a hardware problem.
Seriously, it's the most well taken care phone I've ever had.
I bought it a tempered glass screen protector, an UAG case which for me made the phone indestructible.
Still, guess it wasn't silly-owner-proof.
*facepalms*
:silly:
Click to expand...
Click to collapse
I'm gonna sleep now, will answer tomorrow evening. I have an important meeting tomorrow.
KomuroXV said:
I flashed a Custom Recovery through fastboot.
I was Unlocked, S-Off, Rooted, everything good.
All went smoothly at CMD screen.
But the process in the phone was being slow and it looked like if it was stuck to me.
Which it wasn't I guess... but I panicked and turned off the phone like at 40% of the install.
Then all this happened.
That broken power button thing would be way too much coincidence.
Click to expand...
Click to collapse
i dont see how flashing / interrupting flashing a recovery could cause that, the recovery is in a different partition than bootloader, so even if you were unable to enter recovery (due to bad flash), you should be able to get to bootloader
but when you say it got stock at 40%, i'm seriously surprised, as flashing a recovery literally takes 2 seconds:
Code:
C:\ADB3>fastboot flash recovery openrecovery-twrp-2.6.3.3-m7.img
target reported max download size of 1514139648 bytes
sending 'recovery' (9184 KB)...
OKAY [ 1.209s]
writing 'recovery'...
OKAY [ 1.144s]
finished. total time: 2.354s
maybe try covering the light sensors completely, and hold voldown, when it reboots again.... maybe (though i doubt it), it will forego the simulated battery pull
KomuroXV said:
[...]
I flashed a Custom Recovery through fastboot.
I was Unlocked, S-Off, Rooted, everything good.
All went smoothly at CMD screen.
But the process in the phone was being slow and it looked like if it was stuck to me.
Which it wasn't I guess... but I panicked and turned off the phone like at 40% of the install.
Then all this happened.
That broken power button thing would be way too much coincidence.
My theory is that since I was flashing Custom Recovery through fastboot (bootloader) and I interrupted it.
Now, every time it turns on, it tries to log into fastboot and continue the process I stopped.
Just that now.... it doesn't has the files needed to complete it, or maybe just got corrupted.
Since it can't finish that ghost recovery flashing process, it gives error and reboots.... and reboots... and reboots...
[...]
Click to expand...
Click to collapse
How did you turn it off? Did you press the power button very hard/strong?
Did you flash the recovery with fastboot
or did you flash your recovery within rebootRUU and with an firmware.zip ?
Because the method via fastboot (fastboot flash recovery recovery.img) doesn't indicate a percentage. And btw. I had issues with this method too and interrupted the installation several times, didn't cause any problems. To the theory that your phone wants to continue flashing recovery is not true. This isn't possible since your phone should boot correctly and if it wanted to boot into recovery you could prevent that with pressing the vol. down button. That didn't work in your case so I think that this theory doesn't work out.
If you flashed it with a firmware zip, was there another hboot.img that you installed too without knowing/wanting? Because interrupting a hboot flash will brick your device. but if that happend you wouldn't be able to boot your phone. So I think this isn't true either.
i have exactly the same problem, is very strange beacause i was updating my ROM

[Q] HTC One doesn't turn on

Hi,
yesterday I was just watching tv, so I haven't used my phone for about two hours. Then when I tried to use it it just didn't react. So I tried holding power for about 15-20 seconds, nothing happend. Then i held power+volume down and it brought me to the screen at which you have a few options to choose from and I chose reboot. A white screen with htc logo appeared. After about 10 minutes of looking at this still image I decided to try and hold power button to restart the process. After it turned off it didn't want to turn on again. I charged it whole night and tried power, power+volume up, power+volume down combinations, also i tried to do power+volume up under bright light. I tried to connect to a pc and leave it for half an hour and do the same thing again but it didn't help. So I decided to return it to the service (not htc, just some repair shop in my city) and they said that they are going to "open it up". Now I don't know if I should take it from them before they're going to destroy it and maybe try something else, or if I should just let them open it and see what's inside
nothing inside. Don't let them to open your device. Can you enter to HBoot? If yes plz write in cmd
fastboot getvar all
Click to expand...
Click to collapse
and write me here without IMEI
Sorry for the delay but it was kind of a busy week for me. So, I called them immediatly and told them not to open the phone. I got it back. I can't get to hboot, although when I connect it to a pc, windows makes a sound and then it searches for a driver, but it fails to find one. If I hold any combination of buttons with the power button, after around 10 seconds pc makes a sound of disconnecting a device and then connecting it again, but the phone screen nor the buttons light up.
dzandzan said:
Sorry for the delay but it was kind of a busy week for me. So, I called them immediatly and told them not to open the phone. I got it back. I can't get to hboot, although when I connect it to a pc, windows makes a sound and then it searches for a driver, but it fails to find one. If I hold any combination of buttons with the power button, after around 10 seconds pc makes a sound of disconnecting a device and then connecting it again, but the phone screen nor the buttons light up.
Click to expand...
Click to collapse
sounds like QHUSB_DLOAD
look here >> http://forum.xda-developers.com/showthread.php?t=2770684
Do you think I should try and follow this guide, or just give the phone to htc to fix it? It's still under warranty, but I have flashed a new rom and stuff so I'm not sure if they're going to do it for free. I have called to my carrier and courier will come to me after xmas on 29th december, but it's kind of long time from now.
EDIT:
I'm pretty sure that's the name of the thing for which windows was looking for drivers (QHUSB_DLOAD)
dzandzan said:
Do you think I should try and follow this guide, or just give the phone to htc to fix it? It's still under warranty, but I have flashed a new rom and stuff so I'm not sure if they're going to do it for free. I have called to my carrier and courier will come to me after xmas on 29th december, but it's kind of long time from now.
EDIT:
I'm pretty sure that's the name of the thing for which windows was looking for drivers (QHUSB_DLOAD)
Click to expand...
Click to collapse
follow the guide it worked for me
Sadly, it didn't work for me :/ waiting for the courier (the device is in a wrong mode or something like that)

(Possible) Random Soft Brick?

So last night I had a very strange issue.. I pulled my S8 out of my pocket and it was completely unresponsive. Held down power for ~30 seconds, volume down+power, volume up+power, and even plugged it in to the charger to see if there was any vibration of screen response. Nothing. I have not tried any kind of modding/flashing or anything that could possibly cause a software issue, and the phone was at 80% charge. The only thing I could think of is I was walking outside earlier that day in 75 degree weather with black pants on.. maybe the phone overheated? But if so, why could I not power the phone back on, even into recovery/safe mode?
I was able to get it back on by bixby+vol down+power, then hitting cancel when it asked me if I was sure I wanted to install a custom OS. Very strange. Should I just take this back to T-Mo and swap it out for a new one, or treat this as an unlucky random occurance? I'm still within the 14 day return period.
Thanks in advance!
it is possible to have random lockup, even radiation from space, if it hits right spot could change memory value or state of CPU (that's why critical servers have memory parity bit, to pick out random memory changes and flag them as error asap), but as far as your phone, no one can tell. If it happens more than once in a blue moon, it still could be either some software or hardware. You may have 14 days to return your phone, but if defective you should be covered for 1 yr under warranty? Usually hardware issues get worse with time until it becomes apparent there is a problem. But it is your call.
pete4k said:
it is possible to have random lockup, even radiation from space, if it hits right spot could change memory value or state of CPU (that's why critical servers have memory parity bit, to pick out random memory changes and flag them as error asap), but as far as your phone, no one can tell. If it happens more than once in a blue moon, it still could be either some software or hardware. You may have 14 days to return your phone, but if defective you should be covered for 1 yr under warranty? Usually hardware issues get worse with time until it becomes apparent there is a problem. But it is your call.
Click to expand...
Click to collapse
For now I will probably just hold on to it, don't want to go through the hassle of setting up another phone. It just seems strange that it locked up to the point where I couldn't even turn it on with a hardware reset.. Like you said, I hope it was just a random occurrence. I just don't want to get a refurb if I do need to trade it in under the warranty
Thanks for the info!
To get it to reboot if it ever happens again just boot into stock recovery then select reboot system now.... Bixby button, vol + and power if it doesnt go into anything and stays in that state try just power and vol - then bixby at same time it will go into download mode it will ask to continue press vol+ to cancel press vol- hit vol- and should reboot.... So there u have two options. Num one is going into stock recov and second is download mode and denying it. Also i think for just a plain old hard reset it should work with vol- and power at same time, although in your case seems u were having trouble. One last thing as a last ditch effort and u cannot reboot phone or some weird sh#t is happening put it in download mode and use smartswitch emergecy fw and reflash fw. Pretty easy straightforward just make sure drivers are installed and smartswitch supports the s8 yet
nathpilland said:
So last night I had a very strange issue.. I pulled my S8 out of my pocket and it was completely unresponsive. Held down power for ~30 seconds, volume down+power, volume up+power, and even plugged it in to the charger to see if there was any vibration of screen response. Nothing. I have not tried any kind of modding/flashing or anything that could possibly cause a software issue, and the phone was at 80% charge. The only thing I could think of is I was walking outside earlier that day in 75 degree weather with black pants on.. maybe the phone overheated? But if so, why could I not power the phone back on, even into recovery/safe mode?
I was able to get it back on by bixby+vol down+power, then hitting cancel when it asked me if I was sure I wanted to install a custom OS. Very strange. Should I just take this back to T-Mo and swap it out for a new one, or treat this as an unlucky random occurance? I'm still within the 14 day return period.
Thanks in advance!
Click to expand...
Click to collapse
There are a few things you could try:
1. Fore close the app then reopen.
2. Redo the voice in google
3. Reboot phone (last resort)
I agree with the other guys. When you have trouble with google just hanging there it's more likely a connection to the internet issue. Good luck!

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