Android Auto disconnects after 5 min of driving - Android Auto General

Hey looking to see if I can get some help with the following issue
-Start vehicle
-Plug Samsung S8 to vehicle AA port
-Vehicle recognizes and offers AA
-I select AA
-Turn on any app in AA
-Drive off
-5min later AA becomes unavailable (as if I disconnected)
-I un plug and re connect USB wire
-AA WORKS FINE TILL THE NEXT TIME I FRESH START THE VEHICLE AND PLUG MY PHONE
Stelership said it's probably my USB cord but I tried several and same result.
They also said that they could not test them selves since no one at the Garrage had a android.
Thanks
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What car?
I have this kind of problem on WV, but not on Ford.

Vispen74 said:
What car?
I have this kind of problem on WV, but not on Ford.
Click to expand...
Click to collapse
Kia Sportage 2017
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1011555 said:
Kia Sportage 2017
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Click to expand...
Click to collapse
Okay, well I don't know what to do about it. I have problems with random disconnects, and several others has this as well, at least on WV.

Related

Android Auto auto-start

Hi,
I'm using AA for about 4 weeks in my VW MY16. It's very nice! :victory:
However, I have some question: If I start the AA app, and after I connect the device to the car, then I can select the AA in the car screen. But, If I reboot the phone and I connect to the car, then the AA in the car don't connect.
So the problem is quite simple: Only if the AA app is launched in the phone, then it automatically connects to the car when you connect the USB wire to the car. You don't need to have the app in the foreground, only in the background. But when you reboot, the App don't start.
Someone knows a method for auto-launching the AA app when the phone is connected to the car?
It SHOULD be automatic. I have never heard of needing to have the AA companion app open.
What phone and Android version/ROM ?
mikereidis said:
It SHOULD be automatic. I have never heard of needing to have the AA companion app open.
What phone and Android version/ROM ?
Click to expand...
Click to collapse
Hi,
I have a Wiko Fever with stock Lollippop 5.1.
Please, try these tests:
1) Open AA, push HOME button (the App continues in background), and lock the phone. Then connect to the card and start it. Result: The AA opens in the car automatically.
2) Open AA, push HOME button (the App continues in background), select "running Apps", CLOSE AA and lock the phone. Then connect to the card and start it. Result: The AA don't start in the car automatically; you need to unlock the phone and start the AA app.
3) Reboot the phone. Don't open AA and lock the phone. Then connect to the card and start it. Result: The AA don't start in the car automatically; you need to unlock the phone and start the AA app.
It's the same in your case?
manos78 said:
Hi,
I'm using AA for about 4 weeks in my VW MY16. It's very nice! :victory:
However, I have some question: If I start the AA app, and after I connect the device to the car, then I can select the AA in the car screen. But, If I reboot the phone and I connect to the car, then the AA in the car don't connect.
So the problem is quite simple: Only if the AA app is launched in the phone, then it automatically connects to the car when you connect the USB wire to the car. You don't need to have the app in the foreground, only in the background. But when you reboot, the App don't start.
Someone knows a method for auto-launching the AA app when the phone is connected to the car?
Click to expand...
Click to collapse
In my Skoda Octavia MY16 when I connect the USB cable AA starts automatically in my phone Galaxy S6,
Then select the AA in the Infotainment menu.
I've been having to open the app before plugging my phone into my Hyundai Sonata. Unfortunately, it sometimes still doesn't launch in the car, so I have to unplug, force close android auto and then reopen. It's a pain to get it started up. I have a Note 4.
Sent from my Nexus 7 using Tapatalk
ireknole said:
I've been having to open the app before plugging my phone into my Hyundai Sonata.
Click to expand...
Click to collapse
That is! You need to open the AA app before plug the phone in the car.
war1 said:
In my Skoda Octavia MY16 when I connect the USB cable AA starts automatically in my phone Galaxy S6,
Then select the AA in the Infotainment menu.
Click to expand...
Click to collapse
That is because you first opened the AA app and it's running in the background. Try this: reboot your phone, don't start AA, plug the phone, start the car... You can select the AA in the Infotainment menu?
manos78 said:
That is! You need to open the AA app before plug the phone in the car.
That is because you first opened the AA app and it's running in the background. Try this: reboot your phone, don't start AA, plug the phone, start the car... You can select the AA in the Infotainment menu?
Click to expand...
Click to collapse
I did those steps:
1 - I made a phone reboot
2 - I started the car and wait for the bluetooth sync
3 - I plug the phone
4 - Selected AA in the Infotainment menu
Always runs smoothly
war1 said:
I did those steps:
1 - I made a phone reboot
2 - I started the car and wait for the bluetooth sync
3 - I plug the phone
4 - Selected AA in the Infotainment menu
Always runs smoothly
Click to expand...
Click to collapse
My test is:
1) Phone reboot
2) Unlock phone and connect to the car
3) Start the car
4) Try to select AA in the screen of the car
In this order, don't work with my car (VW MY16). I'll try your suggestion. :fingers-crossed:
Thank you!
war1 said:
I did those steps:
1 - I made a phone reboot
2 - I started the car and wait for the bluetooth sync
3 - I plug the phone
4 - Selected AA in the Infotainment menu
Always runs smoothly
Click to expand...
Click to collapse
You restart your phone everytime? That would get annoying.
I think the key is waiting until Bluetooth is connected before starting android auto. But even when I do that it sometimes still doesn't work in my Hyundai Sonata. I really haven't found anything that works consistently.
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ireknole said:
You restart your phone everytime? That would get annoying.
I think the key is waiting until Bluetooth is connected before starting android auto. But even when I do that it sometimes still doesn't work in my Hyundai Sonata. I really haven't found anything that works consistently.
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
Not every time of course, I did a reboot just to test,:laugh:
ireknole said:
I think the key is waiting until Bluetooth is connected before starting android auto.
Click to expand...
Click to collapse
Starting AA companion app or AA in the car? Of course, if I start the AA companion in the phone, then the car connects (in my case is indifferent if the car is on after/before or if AA is started after/before Bluetooth).
My concern is: plug the phone and start automatically the AA companion app, even if you don't start it after you reboot your phone. This is the request!
Hi,
This really works:
1) Reboot phone and NOT start AA companion app.
2) Start the car, wait until Bluetooth is connected to the phone.
3) Connect the phone to the USB of the car.
4) Select AA on the Infotainment menu... IT WORKS!
I'll do more tests... typically I connect first, then I start the car...
manos78 said:
Hi,
This really works:
1) Reboot phone and NOT start AA companion app.
2) Start the car, wait until Bluetooth is connected to the phone.
3) Connect the phone to the USB of the car.
4) Select AA on the Infotainment menu... IT WORKS!
I'll do more tests... typically I connect first, then I start the car...
Click to expand...
Click to collapse
The rule is first wait for the bluetooth sync and then connect the usb cable because AA need the bluetooth for make calls.
war1 said:
The rule is first wait for the bluetooth sync and then connect the usb cable because AA need the bluetooth for make calls.
Click to expand...
Click to collapse
Not completely really,
After several tests with different order and reboots, I like to confirm that the AA companion app don't need to be started before connect the phone to the car. The KEY point is the BLUETOOTH (yeah!)! If the phone isn't paired with Bluetooth, or the Bluetooth is disabled in the phone, or (and this can be the annoying trouble for some like me) if the bluetooth connection is stalled in the phone... then the AA connection don't work.
So, my recomendation: You can connect the phone to the car in any order, but check Bluetooth if you have troubles.
:good:
I'm finding that even after Bluetooth is connected, it still doesn't start up. Today I tried unplugging and replugging the USB for about 10 minutes before it finally, for no apparent reason, decided to take and launch AA.
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I just read something on Twitter yesterday from Android support and it seemed to help. Go into the Android Auto app in the application manager and clear the cache. Once I did that, the app seems to connect better.
I also found that if I start the app and it doesn't connect, if I go into my active apps and clear out Android Auto, it will connect the next time I plug in the USB.
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I think all the car radios work differently. I don't turn on any Bluetooth, or run the AA before plugging. All I do is plug in, and the Bluetooth and everything else connects automatically. So I guess it all has to do with your initial setup.

2016 Hyundai Sonata?

Just got a 2016 Hyundai Sonata and am pretty disappointed with Android Auto.
Are there any tweaksn/root for this system or anyway to use other apps with it?
Red_Baran said:
Just got a 2016 Hyundai Sonata and am pretty disappointed with Android Auto.
Are there any tweaksn/root for this system or anyway to use other apps with it?
Click to expand...
Click to collapse
What problems do you have with it (just curious)? There are no mods that I'm aware of, we just have to use what they gave us. If it's an app that's bothersome, contact the dev. and ask them to make changes.
Unfortunately, there is a very small percentage of Android users that have Android Auto so devs are probably not that motivated to tweak it.
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When I plug my phone in to it some times it connects some times i does not, if I leave usb debugging enabled I get a random reboot, random apps not working, the lag, seems to use much more power than the USB port can put out. This happens with a rooted G4 and a stock note 4.
It's hard to find anything useful information about this cars system.
Red_Baran said:
When I plug my phone in to it some times it connects some times i does not, if I leave usb debugging enabled I get a random reboot, random apps not working, the lag, seems to use much more power than the USB port can put out. This happens with a rooted G4 and a stock note 4.
It's hard to find anything useful information about this cars system.
Click to expand...
Click to collapse
Ah, I'm experiencing the same issues, and I don't think they can be remedied by a hacked Android Auto app. I thought you were going to say something about the press limitation or desire for more apps.
I'm not sure if the connection issues are because of Hyundai or android auto. I have found that you have to wait for Bluetooth to connect before plugging your phone in.
The USB port not outputting enough power is the fault of Hyundai. I actually just submitted an email to their corporate about it, but I'm not sure how much good that will do.
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ireknole said:
Ah, I'm experiencing the same issues, and I don't think they can be remedied by a hacked Android Auto app. I thought you were going to say something about the press limitation or desire for more apps.
I'm not sure if the connection issues are because of Hyundai or android auto. I have found that you have to wait for Bluetooth to connect before plugging your phone in.
The USB port not outputting enough power is the fault of Hyundai. I actually just submitted an email to their corporate about it, but I'm not sure how much good that will do.
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
Yea I didn't think that an app hack would resolve the charge problem. The true reason is the lack of apps and features. I hate when software is artificially limited.
Have you tried a Y cable for the power issue?
Red_Baran said:
Yea I didn't think that an app hack would resolve the charge problem. The true reason is the lack of apps and features. I hate when software is artificially limited.
Have you tried a Y cable for the power issue?
Click to expand...
Click to collapse
I agree, I really wish there was a local music app designed for Android Auto, but there isn't one yet.
I'm actually using a y cable now, but it hasn't helped. I thought it was, but I just went on a 4.5 hour road trip and I had to stop after 3.5 to charge my phone with a 12 volt adapter. Granted, I started the trip with my phone at 60%, but still, it should charge via USB.
I received a response from Hyundai about the USB port and this is what they said:
"The usb port you refer to is working as designed. The only time your phone will charge when connected is when the phone is idle. The port was not designed to charge your phone while connected. Just a reminder that your phone needs to have a minimum of 30% battery life to operate Android Auto."
Not very helpful, and they don't seem to care.
Sent from my SM-N910V using Tapatalk
No problems here with Android Auto on 2015 Sonata Eco. I'm using both a Samsung S6E and Nexus 5X. Be sure to high quality cables.
Sent from my SM-G925P using Tapatalk
I have a 2015 Hyundai Sonata with Android Auto and I had very flaky connection problems when connecting my phone. My phone is the LG G4. What I can tell you is since my phone has been upgraded to Android 6.0 the connection has been flawless and very quick. I stopped using Android Auto because the connection was such a pain but since Android 6.0 I use it all the time now.
jkcarp94 said:
I have a 2015 Hyundai Sonata with Android Auto and I had very flaky connection problems when connecting my phone. My phone is the LG G4. What I can tell you is since my phone has been upgraded to Android 6.0 the connection has been flawless and very quick. I stopped using Android Auto because the connection was such a pain but since Android 6.0 I use it all the time now.
Click to expand...
Click to collapse
Thanks for your input! Looking forward to February when the Note 4 is updated to 6.0!
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I just got the 5.1.1 update on my Verizon Note 4 and I'm happy to report that connection is much better! It usually connects on the first or second try now.
Sent from my SM-N910V using Tapatalk
I also have a 2016 Sonata. One thing I have found that helps is to use the key fob to unlock your car as you are walking up. Do it about as far away as it'll reach. That gets the car's computer to start booting. It then is more reliable bringing up android auto. Most of the cases where I have not had it connect have been when I plug in the phone before the car is fully booted. I also second the comment about the USB cable. I was using a fairly thin one off my Note 5 charger and the phone would drain while using. I bought a 3' cable off monoprice.com and now the phone slowly gains charge.

MirrorLink not working with Skoda

Hi,
My car is not able to connect to Note 9 via MirrorLink. I used Galaxy A5 in the past with the same car. So I assume it's not a car issue.
Once MirrorLink is selected on car Media system, it tries to connect to my phone and even launches SkodaApp (but on the phone screen.. not car multimedia system) and immedately quits with an error that phone doesn't support MirrorLink.
MAybe something's missing in the phone. Any ideas?
AndroidAuto runs perfectly with Note9+Skoda. But not MirrorLink
Thanks
bat0nas said:
Hi,
My car is not able to connect to Note 9 via MirrorLink. I used Galaxy A5 in the past with the same car. So I assume it's not a car issue.
Once MirrorLink is selected on car Media system, it tries to connect to my phone and even launches SkodaApp (but on the phone screen.. not car multimedia system) and immedately quits with an error that phone doesn't support MirrorLink.
MAybe something's missing in the phone. Any ideas?
AndroidAuto runs perfectly with Note9+Skoda. But not MirrorLink
Thanks
Click to expand...
Click to collapse
Is it a Yeti?
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Limeybastard said:
Is it a Yeti?
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Click to expand...
Click to collapse
No. Superb.
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bat0nas said:
Hi,
My car is not able to connect to Note 9 via MirrorLink. I used Galaxy A5 in the past with the same car. So I assume it's not a car issue.
Once MirrorLink is selected on car Media system, it tries to connect to my phone and even launches SkodaApp (but on the phone screen.. not car multimedia system) and immedately quits with an error that phone doesn't support MirrorLink.
MAybe something's missing in the phone. Any ideas?
AndroidAuto runs perfectly with Note9+Skoda. But not MirrorLink
Thanks
Click to expand...
Click to collapse
My Subaru has MirrorLink, but it doesn't work correctly either. Message board says MirrorLink is not backwards compatible with older versions... So, the Note 9 version (1.4) is "too new" for older vehicles. People have downgraded the app (not sure how, really), and it connects. Maybe this is why...
RGardner said:
My Subaru has MirrorLink, but it doesn't work correctly either. Message board says MirrorLink is not backwards compatible with older versions... So, the Note 9 version (1.4) is "too new" for older vehicles. People have downgraded the app (not sure how, really), and it connects. Maybe this is why...
Click to expand...
Click to collapse
Maybe disable note 9 version, side load correct version from APK mirror, with app clone
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hayabusa1300cc said:
Maybe disable note 9 version, side load correct version from APK mirror, with app clone
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Click to expand...
Click to collapse
Yeah, I have Samsung's MirrorLink app disabled, otherwise when I charge my phone from the USB port, it locks up.
And, I just tried to sideload an older version, but it won't (yes, sideloading is enabled). Of course, no reason why is given.
But, it's just an experiment for me. MirrorLink isn't well supported, not a lot of apps. I'd rather have Android Auto (which the 2018 Forester DOESN'T support either... :silly.
RGardner said:
Yeah, I have Samsung's MirrorLink app disabled, otherwise when I charge my phone from the USB port, it locks up.
And, I just tried to sideload an older version, but it won't (yes, sideloading is enabled). Of course, no reason why is given.
But, it's just an experiment for me. MirrorLink isn't well supported, not a lot of apps. I'd rather have Android Auto (which the 2018 Forester DOESN'T support either... :silly.
Click to expand...
Click to collapse
Regarding side loading, you may need to use App Cloner. It will sign the APK differently so you're essentially running another instance of the cloned app, instead of replacing the original app. In my experience, very few Samsung app you can side load with the newer phones.
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After few experiments it started working for me.
Looks like Samsung Car Mode must be installed for other MirrorLink apps to work. I've read somewhere that at least one MirrorLink certified app must be installed. Not sure what Certified means because apps like Skoda One App are also certified.
Anyway - problem solved. Both Android Auto and MirrorLink is working. Both are useless* for me but at least both are working if I'll need a show off for my friends
*Useless because I can't use assistant apps (EN is not my native), Waze looks poor and blured on car screen etc.

wireless Android auto

I can't seem to find anything about this. A few threads about will it work with my phone and most answers are from people that don't know that it's even available. I have a oneplus 6 with the latest 9 build. Is it hardware related or software. Anyone who has any idea how this works and might know how to enable it I'd be stoked. I have a Kenwood DDX9905S that supports it and I updated it's software also.
In AA on your phone, is there a setting for "Enable Wireless Projection?" That needs to be on, and the phone has to initially connect and work with a USB connection, before wireless will work. After it's all set up, there's no need for the USB connection.
mike.s said:
In AA on your phone, is there a setting for "Enable Wireless Projection?" That needs to be on, and the phone has to initially connect and work with a USB connection, before wireless will work. After it's all set up, there's no need for the USB connection.
Click to expand...
Click to collapse
I don't see that setting. Do the pixel phones have that setting?
Mahapederdon said:
I don't see that setting. Do the pixel phones have that setting?
Click to expand...
Click to collapse
Yes.
I work in a Skoda dealership we are doing training for a new car that's coming in the next two weeks and it will have Wireless Android Auto. I think the car will have to support it but I'm not sure yet until training takes place. Will update once I know next week.
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Thanks for the info. My car stereo supports it I just don't think my phone does. And wonder what it would take to make it work.
rdsreference said:
I work in a Skoda dealership we are doing training for a new car that's coming in the next two weeks and it will have Wireless Android Auto. I think the car will have to support it but I'm not sure yet until training takes place. Will update once I know next week.
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Click to expand...
Click to collapse
Good, i have the skoda kodiaq and for me android auto works fine,but i don't expect it will work wirelessly
joguirian said:
Good, i have the skoda kodiaq and for me android auto works fine,but i don't expect it will work wirelessly
Click to expand...
Click to collapse
As far as I know the car also has to support this, it will only be available on newer models or cars built after a certain week of this year.
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android auto and android 10

I have a Galaxy S9+ using a sony head unit. Since the android 10 update most things dont work anymore. Samsung doesnt respond to questions and either does google. I would roll back to 9 but my bootloader is locked. Is there anyway around this ?
I ran into 2 problems after upgrading to Android 10 on my S10e.
1. I had second AA app installed (I think it was the one for phone display)
2. Adb debug has to be off
Also app settings are accessible only through Settings -> Apps -> AA -> In-app notifications settings
mrdlejzr said:
I ran into 2 problems after upgrading to Android 10 on my S10e.
1. I had second AA app installed (I think it was the one for phone display)
2. Adb debug has to be off
Also app settings are accessible only through Settings -> Apps -> AA -> In-app notifications settings
Click to expand...
Click to collapse
This is because AA is built-in into Android 10, it is part of the operating system, so there is no need for the AA app. Upgrading to Android 10 should automatically remove the AA apk used on Android 9.
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uhi711 said:
This is because AA is built-in into Android 10, it is part of the operating system, so there is no need for the AA app. Upgrading to Android 10 should automatically remove the AA apk used on Android 9.
Sent from my SM-N975F using Tapatalk
Click to expand...
Click to collapse
I uninstalled the old aa app on my phone because i thought it was part of the os, restarted the phone and plugged it in my truck and it would not connect. The only way aa almost works is if you install the app on your phone.
As I said before, AA is built-in in Android 10, so there is no need for the apk. But you are right, there are still a lot of problems with AA on car's screen and Android 10. The fact that your phone does not connect to your car's infotainment system or that you are able to sometimes use AA after installing the apk, does not mean that it should be like this. I am sure that you sideloaded the apk because it shouldn't appear on your Play store after upgrading to Android 10.
I, for example, I refused to upgrade because of the many bugs I read about when using AA. I suffered enough (repeated connection problems), in the beginning, after upgrading my phone from the Note 8 with Android 8 to the Note 10+ with Android 9. I'm afraid that it is not possible to go back to Android 9, as far as I know. You'll have to stick with what you have and dig the internet to find possible solutions, because I'm sure there isn't yet a straight forward fix for your AA problem.
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uhi711 said:
As I said before, AA is built-in in Android 10, so there is no need for the apk. But you are right, there are still a lot of problems with AA on car's screen and Android 10. The fact that your phone does not connect to your car's infotainment system or that you are able to sometimes use AA after installing the apk, does not mean that it should be like this. I am sure that you sideloaded the apk because it shouldn't appear on your Play store after upgrading to Android 10.
I, for example, I refused to upgrade because of the many bugs I read about when using AA. I suffered enough (repeated connection problems), in the beginning, after upgrading my phone from the Note 8 with Android 8 to the Note 10+ with Android 9. I'm afraid that it is not possible to go back to Android 9, as far as I know. You'll have to stick with what you have and dig the internet to find possible solutions, because I'm sure there isn't yet a straight forward fix for your AA problem.
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Click to expand...
Click to collapse
So i uninstalled AA from my phone and then restarted it. Then i backed it up with smart switch, i then did a factory reset. Then i did a clean install of 10 from Chimera. I restored my phone and plugged it into my truck. It proceeded to install AA and still not worth a damn lol. That was a good 3 hours not well spent. So now i will play no more until if ever a fix comes out. Thanks
dinosaurus1 said:
So i uninstalled AA from my phone and then restarted it. Then i backed it up with smart switch, i then did a factory reset. Then i did a clean install of 10 from Chimera. I restored my phone and plugged it into my truck. It proceeded to install AA and still not worth a damn lol. That was a good 3 hours not well spent. So now i will play no more until if ever a fix comes out. Thanks
Click to expand...
Click to collapse
Sorry to hear about all the trouble. Just keep searching the internet about your specific problem and configuration. If you still have your previous phone and if it still has a working AA, you could use it just in your car connected to your wifi hotspot from your Note 10. Also try a different cable, a shorter one (I use a 1 foot only cable), all my connection problems went away with this shorter cable bought on Aliexpress. Wish you luck!
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---------- Post added at 07:59 PM ---------- Previous post was at 07:50 PM ----------
I forgot to ask, did you try using AA with a wireless connection? If you have a new car, chances are that you could use wireless connection between your phone and the car. There is a setting in AA to enable this. Just set this switch on before trying to connect to the car's infotainment system.
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@uhi711 what did you do to resolve the issues on note 10+
Since Samsung updated to android 10, my AA has not worked.
Cables are same that used to work on Android 9
Keeps disconnecting and reconnecting
Tried clear cache and data on AA
Reset the cars head unit
Used new cables, old cables, OEM cables same issues
Haven't tried a small cable, will try the charger cable that comes with Sony xm3 head phones
deepudips said:
@uhi711 what did you do to resolve the issues on note 10+
Since Samsung updated to android 10, my AA has not worked.
Cables are same that used to work on Android 9
Keeps disconnecting and reconnecting
Tried clear cache and data on AA
Reset the cars head unit
Used new cables, old cables, OEM cables same issues
Haven't tried a small cable, will try the charger cable that comes with Sony xm3 head phones
Click to expand...
Click to collapse
Unfortunately, I do not have a satisfactory answer for you. I just didn't upgrade my phone to Android 10, because of the many bug reports I read about. A long time ago, when I was using the Note 8 and Android 8, I had the same connection problems for a few months. Then, the only thing that helped me was using short (20-25 cm) quality cables, bought on Aliexpress. It might also be a coincidence, I'm not sure, because in the same time I changed cable after cable, Google also updated AA. As of now, I'm using the Note 10+ with Android 9 and the same short cable that I think it fixed my connection problem then, and I still don't have any problem. You'll just have to wait patiently for Google to fix the bugs.
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Hi
I have Lineage OS 17.1 which is Android 10.
Should I install just "AA for phone" instead of normal AA ?
With "normal" AA installed is working, except for notifications that I don't get for any apps (Whatsapp, Telegram,...)
Thanks
woody4165 said:
Hi
I have Lineage OS 17.1 which is Android 10.
Should I install just "AA for phone" instead of normal AA ?
With "normal" AA installed is working, except for notifications that I don't get for any apps (Whatsapp, Telegram,...)
Thanks
Click to expand...
Click to collapse
I'm sorry, I'm afraid I can't help you. I don't know what is Lineage OS and how it works. What I do know is that there is no such a thing as different AA versions. There is only one kind of AA app downloadable from the Play store if you have Android 9 or less on your phone. If you have Android 10 installed on your phone, then you do not need the AA app and you won't be able to download it from the Play store, because it is already built-in in the OS (Android 10).
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I had the same problem with my Note 9 with Android 10, it kept connecting and disconnecting. Restarting the phone worked for me.
The couple AA and Android 10 is known for a lot of bugs and connection problems.
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