Hello Guys,
I seem to have a strange "software" issue when taking photos with the camera in live focus mode or phtoto at 2x optical zoom, a strange mark seems to appear when using the telephoto lens, see attached photo.
I know there no stain on my lens as the mark seems to disappear when rotating phone downwards and would appear again once phone is rotated to original position!
Anyone else have this issue?
I am on latest july security update (noticed on June update as well) on UK firmware, XEU.
Issue resolved after performing a factory reset.
I can only presume that the issue may have occurred due to dirty flashing the monthly updates with substratum overlays?
android_htc said:
Issue resolved after performing a factory reset.
I can only presume that the issue may have occurred due to dirty flashing the monthly updates with substratum overlays?
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I suspect a dirty lens more than that a dirty flash(lol).
you might have something under the lense glass... and it just went away. if you shake ure phone maybe it will come back?
bober10113 said:
I suspect a dirty lens more than that a dirty flash(lol).
you might have something under the lense glass... and it just went away. if you shake ure phone maybe it will come back?
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Click to collapse
As detailed in the original post, I called it a "software" issue as the mark would temporarily disappear if I pointed the phone downwards and re-appear in exactly the same spot.
Edit: first reaction was obviously to thoroughly clean the lens and issue was still there!
But anyway, all good now after the reset.
It's likely that your phone switched back to the primary lens due to a change in lighting conditions when you pointed it downward, which made the speck of dirt on the telephoto lens temporarily disappear from view.
android_htc said:
As detailed in the original post, I called it a "software" issue as the mark would temporarily disappear if I pointed the phone downwards and re-appear in exactly the same spot.
Edit: first reaction was obviously to thoroughly clean the lens and issue was still there!
But anyway, all good now after the reset.
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Click to collapse
i did say UNDER the lens glass so cleaning it would mean opening the device. but it really looks like some sort of plastic. the lense is actualy loose if you shake your phone a bit with the camera off, you will feel it move. so either the lense housing had some sort of plastic flake from the molding during fabrication that wasn't cleant properly or some other foreign object is in there and is moving around.if it would have been a digital thing, i wouldn't have expected a shape that is rounded like that and isbjustbin one spot instead of a whole line or lines. but anyways if its gone now then good. if it comes back consider you might have a floatie in the device.
I have had the phone for 9-10 months and only noticed the issue after the last two security updates.
I am convinced that it was a software issue. For example, if I am not wrong, the telephoto lens is used during 2x optical zoom and in live focus mode only. During testing the mark would temporarily disappear when pointing the phone in a downward or upward motion, and then it would re-appear after a few seconds (2x mode mode only).
Also, the mark would re-appear only after a few second when it was back in normal position in 2x optical mode.
Strangely, in live focus mode the mark would not disappear and it was there all the time.
I should have recorded a video to show the behaviour, but since I did not get any response initially, I decided to do a factory reset to confirm if my suspicion was correct.
Note: The mark disappeared straight away after a software factory reset which involved just holding the phone in my hands and going through the software process...prior to that the mark would not disappear no matter what I did!
Anyway, thank you for your responses.
Related
My camera has problem like this. i took 2 shots at the same place and with the same light !
In the past:
https://www.box.com/s/f3902817ef5ad81bc399
Now
http://nn9.upanh.com/b3.s29.d2/29f6452fb48a8c1e1769eaa358bb9c72_45968999.20120611092426.jpg
Anyone know how to fix ? Thanks
Some obvious things:
- Have you changed ROMs/Kernels between shots?
- Did you change any camera settings? White balance maybe?
- Have you checked the lens to make sure it is clean?
Bit hard to tell what has happened without knowing the above.
TempusFudgeIt said:
Some obvious things:
- Have you changed ROMs/Kernels between shots?
- Did you change any camera settings? White balance maybe?
- Have you checked the lens to make sure it is clean?
Bit hard to tell what has happened without knowing the above.
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Thanks
+ I have tried several ROM (stock GB, stock ICS, CM9), and still got this problem
+ I did not change any thing in setting
+ How can i check lens ?
Not sure there is a way to check lens apart from viewing through camera. I clean mine with an alcohol wipe when I clean the back of the case. You may have some grime on it.
If you have used different ROMs then must be related to the lens I would think. I have noticed that the camera is not so good in room under night time conditions, but does do excellent job outside. Have you tried taking outside shots during the day?
TempusFudgeIt said:
Not sure there is a way to check lens apart from viewing through camera. I clean mine with an alcohol wipe when I clean the back of the case. You may have some grime on it.
If you have used different ROMs then must be related to the lens I would think. I have noticed that the camera is not so good in room under night time conditions, but does do excellent job outside. Have you tried taking outside shots during the day?
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+ Do you need to disassemble your phone before clean lens ?
+ I have tried taking outside shots, and results were the same
No - I onlu clean outside of it very carefully. If you have done that and outside shots are the same then it seems like it is a hardware problem. Did you take any shots of the Sun (silly question I know but with the Transit of Venus last week some people may have pointed phone at Sun and cooked their photo receptor)
THe only other thing I can suggest is to select Reset from Camera settings and then see if that undoes any weird settings that are affecting the picture.
TempusFudgeIt said:
No - I onlu clean outside of it very carefully. If you have done that and outside shots are the same then it seems like it is a hardware problem. Did you take any shots of the Sun (silly question I know but with the Transit of Venus last week some people may have pointed phone at Sun and cooked their photo receptor)
THe only other thing I can suggest is to select Reset from Camera settings and then see if that undoes any weird settings that are affecting the picture.
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I checked again, and maybe my camera has had problem since taking this pic:
http://nn4.upanh.com/b2.s26.d1/9a916f303b6cda5e4838c6f8a17ebe1a_45974474.20120524215922.jpg
Did you reset the camera settings? Does look like you have some sort of effect on the camera like a pinhole
TempusFudgeIt said:
Did you reset the camera settings? Does look like you have some sort of effect on the camera like a pinhole
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Yes, i reseted camera setting. Maybe i have to bring it to Samsung care
Yes, sorry. Can't think of what else it could be. Good luck
My Nexus 6 seems to have an issue from day one and is still present with the 5.0.1 update and the most recent camera update. I'm unlocked and unencrypted.
When using the camera, any camera app, the viewfinder and ultimately the photo/video comes out blurry when shooting in landscape. If i shoot in portrait, the viewfinder and the photos are sharp.
In landscape is starts clear and sharp and then quickly changes to being blurry. Even resting the phone on a still surface it is always blurry. Lighting conditions or shooting mode don't make any difference.
I attached two photos showing the difference, both handheld.
It's almost like something is wrong with the OIS in landscape. Hardware issue?
did you touch to focus or did you just point and shoot?
simms22 said:
did you touch to focus or did you just point and shoot?
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touch to focus... it actually begins to focus and then it looks like the sensor is shaking on the screen and shows up in the photos. I have no issues at all when in portrait mode.
This even happens when the camera is sitting on a still surface so its not my hand shaking.
This is with the camera sitting stationary on my desk and a 10/sec timer
mine did the exact same thing. the OIS never fully settles due to a hardware defect. i got a new one from T-Mo and returned my defective one and the problem has gone away.
http://forum.xda-developers.com/showpost.php?p=57450996&postcount=78
Lucke said:
mine did the exact same thing. the OIS never fully settles due to a hardware defect. i got a new one from T-Mo and returned my defective one and the problem has gone away.
http://forum.xda-developers.com/showpost.php?p=57450996&postcount=78
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Thanks for the info and helping verify its a hardware issue. guess I will be calling T-MO then. Where they hard to convince in replacing it?
drwolcot said:
Thanks for the info and helping verify its a hardware issue. guess I will be calling T-MO then. Where they hard to convince in replacing it?
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Click to collapse
i was lucky to call and complain about it within the 14 day buyers remorse period so they could send me a brand new one instead of a possible refurbished one, but it was like pulling teeth with them. i had to explain that it was a hardware issue several times before they agreed to send me another one. after several phone calls later in the next few days, i finally got someone who was willing to do it then and there while on the phone.
good luck :good:
I have about the same problem with my more then 1 year old Nexus 6. After my nexus 6 fell of my bed (with a tpu case and no visible damage) it seems that i can only get the camera to properly focus while holding it at 90 degrees (so with the camera sensor towards my right hand) and while holding it at 180 degrees (so upside down) 0 and 270 degrees (camera towards left hand) the camera focusses, during the focussing it's focused for like a fraction of second and then the blurriness/vibration starts, in both camera and video mode.
So thanks for this topic, i guess i'm ordering a replacement camera module.
Replacing the camera module has fixed my focusing problem. The module itself was around 13 dollars on aliexpress. For anyone that's facing focussing/ois problems with the camera, you can easily replace the module yourself.
The camera's focus is so bad that I can't even use my own phone anymore for depositing checks using my bank's mobile app -- I have to use my wife's iPhone 6. It's not that the phone is damaged - unless it came like that from the factory - as it's had bad focus issues since day 1.
When I try to focus on something, it will focus and then it bounces back to somewhat blurred. If I try it multiple times eventually moving the object closer or further away from the phone, I can get it to focus properly. But what a pain!
Am i the only one with this problem or is everyone else noticing the same?
MOD EDITrofanity removed from title and thread moved to Q&A. Please read forum rules before posting
meissen said:
The camera's focus is so bad that I can't even use my own phone anymore for depositing checks using my bank's mobile app -- I have to use my wife's iPhone 6. It's not that the phone is damaged - unless it came like that from the factory - as it's had bad focus issues since day 1.
When I try to focus on something, it will focus and then it bounces back to somewhat blurred. If I try it multiple times eventually moving the object closer or further away from the phone, I can get it to focus properly. But what a pain!
Am i the only one with this problem or is everyone else noticing the same?
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Click to collapse
I don't have that problem. Are you tapping on the screen to focus? If so and you still have bad focus issues, you probably have a defective camera.
I get excellent photos from my S5. Do make sure that the piece of plastic has been removed from the lens, that causes all sorts of problems. If that isn't it, then yeah, possibly a defective camera.
meissen said:
The camera's focus is so bad that I can't even use my own phone anymore for depositing checks using my bank's mobile app -- I have to use my wife's iPhone 6. It's not that the phone is damaged - unless it came like that from the factory - as it's had bad focus issues since day 1.
When I try to focus on something, it will focus and then it bounces back to somewhat blurred. If I try it multiple times eventually moving the object closer or further away from the phone, I can get it to focus properly. But what a pain!
Am i the only one with this problem or is everyone else noticing the same?
MOD EDITrofanity removed from title and thread moved to Q&A. Please read forum rules before posting
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Click to collapse
If you are still on the warranty period, go to service and they will change your camera. If your warranty period ended, then the most easier and cheapest way to fix it is by buying a defective S5 that has only the camera working on it, and change that with your defective camera. If still doesn't work try a factory reset, actually try this first. And if still that doesn't work, then I don't know...
But good luck anyway.
meissen said:
The camera's focus is so bad that I can't even use my own phone anymore for depositing checks using my bank's mobile app -- I have to use my wife's iPhone 6. It's not that the phone is damaged - unless it came like that from the factory - as it's had bad focus issues since day 1.
When I try to focus on something, it will focus and then it bounces back to somewhat blurred. If I try it multiple times eventually moving the object closer or further away from the phone, I can get it to focus properly. But what a pain!
Am i the only one with this problem or is everyone else noticing the same?
MOD EDITrofanity removed from title and thread moved to Q&A. Please read forum rules before posting
Click to expand...
Click to collapse
I do have the same problem from day 1. I feel that my s4 camera was lot better than s5
cmerlyn said:
I get excellent photos from my S5. Do make sure that the piece of plastic has been removed from the lens, that causes all sorts of problems. If that isn't it, then yeah, possibly a defective camera.
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That tiny piece of plastic can cause all sorts of problems and it doesn't come off with all the other plastic. When I bought my phone and they removed all the plastic, that wasn't removed. It is very hard to see also.
I too have this issue... But not always sometime it works fine but most times not.. especially when focus on near objects.
I also scan item bar codes at store for earning rewards and i always had issue. But when i try scanning upside down of the bar code it gets immediately.
When at closer when i touch to focus, it will focus to sharp image and then goes to blurry image.
lens is clean with no plastic. Strange thing is its not issue always.
I previous phone was S3 an never had such issue.
Yesterday I bought a used (yet excellent condition) M7_UL. I was hyped for a bit, unlocked the bootloader, flashed recovery, rooted, and installed some roms. Eventually I settled on GPE+ 3.0.2 but my joy was short lived.
I soon noticed very weird behavior of the focus. (I've owned 3 other M7s and neither behaved like this).
The camera finds it really hard to focus on anything further than... let's say a foot. When I does, it's enough to ever-so-slightly move the device by 1mm and it will lose focus, even with AF and AE locked before capture. At times, it will lose focus even on a tripod - I tap to focus, make sure it really is in focus and wait. A few moments later focus is lost. Tried this outdoors, where light variations are expected, and also indoors. Same thing.
It does have an easier time focusing on objects closer than a foot or so, but the behavior is similar. Just wait or move the device in the slightest and focus is lost.
More than this, while it tries to focus, there are some strange going-ons with the camera and it's viewfinder - screen tearing, shaking, jittering... I'm really not sure how to explain it so I've uploaded a video.
https://youtu.be/B7Jla932rJY
I've done a couple of hours of research and I think I eliminated most obvious culprits. I've thoroughly cleaned the lens cover, gave the phone a tap on the back, threw it on my bed, snapped it against my thigh, thinking maybe it's jammed , cleaned data of the app, tried stock, and several 3rd party apps.
Nothing did anything.
Can anyone offer some insight, please?
zgomot said:
Yesterday I bought a used (yet excellent condition) M7_UL. I was hyped for a bit, unlocked the bootloader, flashed recovery, rooted, and installed some roms. Eventually I settled on GPE+ 3.0.2 but my joy was short lived.
I soon noticed very weird behavior of the focus. (I've owned 3 other M7s and neither behaved like this).
The camera finds it really hard to focus on anything further than... let's say a foot. When I does, it's enough to ever-so-slightly move the device by 1mm and it will lose focus, even with AF and AE locked before capture. At times, it will lose focus even on a tripod - I tap to focus, make sure it really is in focus and wait. A few moments later focus is lost. Tried this outdoors, where light variations are expected, and also indoors. Same thing.
It does have an easier time focusing on objects closer than a foot or so, but the behavior is similar. Just wait or move the device in the slightest and focus is lost.
More than this, while it tries to focus, there are some strange going-ons with the camera and it's viewfinder - screen tearing, shaking, jittering... I'm really not sure how to explain it so I've uploaded a video.
https://youtu.be/B7Jla932rJY
I've done a couple of hours of research and I think I eliminated most obvious culprits. I've thoroughly cleaned the lens cover, gave the phone a tap on the back, threw it on my bed, snapped it against my thigh, thinking maybe it's jammed , cleaned data of the app, tried stock, and several 3rd party apps.
Nothing did anything.
Can anyone offer some insight, please?
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Click to collapse
dont know about GPE but CM has some issues with camera
try going back to HTC STOCK ROM and see if the problem persists
HI all
I'm using a Samsung Galaxy S10, and I've noticed that a recent update changed the default camera app behaviour.; it now shows three zoom levels whereas previously it showed leaves indicating the lens it was using. This in itself isn't an issue, however what is an issue is that I can't get the camera app to use the telephoto lens.
I'd initially assumed that the three zoom numbers correlated with the three different leaf icons that we used to have. However, now that I've looked further that's not the case for the telephoto.
I tested this by covering the wide angle lens, and switching to it - sure enough, just my finger. Moved my finger across to the middle lens, switched to "x1", sure enough, finger. Moved my finger to the telephoto lens, press the "x2" button, and I still see the picture, indicating that the phone didn't switch to the telephoto lens, but it's just digitally zoomed in the standard lens picture (which explains why photos taken this way look poor). The same happens whichever zoom level I choose - none of them seem to use the telephoto lens.
Is anyone else experiencing the same thing, or does anyone know how to get the phone to use the telephoto lens correctly like it used to?
Thanks in advance!
I'm seeing the same behavior... so I agree this seems odd. I do have the 3 leaf icons (I thought they were trees, but either way). I'm testing on the S10+ in case that matters, but it may not. Android 11, December 2021 patch level.
A quick search showed me this thread:
https://www.reddit.com/r/galaxys10/comments/bqvd1e
There it says the phone won't use the telephoto lens if there isn't enough light. My test now is at night, with interior lighting... which may not be enough. We'll have to try on a sunny day outside (tomorrow won't be sunny here, so maybe you can get to test more quickly than I will).
schwinn8 said:
I'm seeing the same behavior... so I agree this seems odd. I do have the 3 leaf icons (I thought they were trees, but either way). I'm testing on the S10+ in case that matters, but it may not. Android 11, December 2021 patch level.
A quick search showed me this thread:
https://www.reddit.com/r/galaxys10/comments/bqvd1e
There it says the phone won't use the telephoto lens if there isn't enough light. My test now is at night, with interior lighting... which may not be enough. We'll have to try on a sunny day outside (tomorrow won't be sunny here, so maybe you can get to test more quickly than I will).
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Click to collapse
Yep, I just figured out the same thing - covering the lens with my finger makes the phone use the normal lens. Holding my finger further away I can see it shift to the tele lens, so it does seem like it's using it. Perhaps it's just a bit more picky about when it uses that lens.
Agreed, I just tested this too, as there's enough light right now. The telephoto does engage, and then when I go to cover it, it senses the low light and you can hear a click as it shifts over to normal cam with digital zoom... and my finger then disappears from the image.
Smart, but confusing. I wish you could just force the lens you want, and handle the light yourself (ie, if you're in pro-mode, for example) but there doesn't appear to be a way to do that...