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This question is directed to those who have taken apart their Kaiser, and specifically screen the screen assembly. I've got water issues and the screen is broke now. Here's the story. I might get some outrageous warranty charges.
I installed the InvisiShield (www.shieldzone.com) on my phone. Essentially it's a screen protector that is indestructible. It practically is, but unfortunately it destroyed my phone. To install it you have to spray this liquid on the back of the 'shield' and apply it to your phone, using a squeegee to get the bubbles out. It went pretty well, and I was happy with the results, but 3 days later my screen stopped working.
Everything is washed out, and it looks like water got inside the LCD somehow. For instance, colors streak across the LCD in fonts, etc.
I called ATT and they are mailing a replacement, and I'll be expected to send this phone back. They said if the return phone has damage that would void warranty (water damage, etc) I'll be prorated $400 on my next bill.
Over the phone the customer representative had me remove the battery and check one of the water damage pads to make sure it was white. It is.
For those who have seen internal phone assembly, is there any of these directly by the screen that will pick up moisture?
As far as ATT knows, the phone LCD suddenly stopped working. I'll get a replacement and /hopefully/ theres not a moisture pad right next to the LCD assembly. Anyone know?
Damn, hate those broken screen story's. Scars the **** out of me.
jon_k said:
This question is directed to those who have taken apart their Kaiser, and specifically screen the screen assembly. I've got water issues and the screen is broke now. Here's the story. I might get some outrageous warranty charges.
I installed the InvisiShield (www.shieldzone.com) on my phone. Essentially it's a screen protector that is indestructible. It practically is, but unfortunately it destroyed my phone. To install it you have to spray this liquid on the back of the 'shield' and apply it to your phone, using a squeegee to get the bubbles out. It went pretty well, and I was happy with the results, but 3 days later my screen stopped working.
Everything is washed out, and it looks like water got inside the LCD somehow. For instance, colors streak across the LCD in fonts, etc.
I called ATT and they are mailing a replacement, and I'll be expected to send this phone back. They said if the return phone has damage that would void warranty (water damage, etc) I'll be prorated $400 on my next bill.
Over the phone the customer representative had me remove the battery and check one of the water damage pads to make sure it was white. It is.
For those who have seen internal phone assembly, is there any of these directly by the screen that will pick up moisture?
As far as ATT knows, the phone LCD suddenly stopped working. I'll get a replacement and /hopefully/ theres not a moisture pad right next to the LCD assembly. Anyone know?
Click to expand...
Click to collapse
I dont know but man I hope that there isn't. Have you tried contacting invisishield? Never mind, b/c they'll blame you. Most applicators like that use alcohol to evaporate the remaining moisture that's left. My friend applied it to his, and he used very little liquid(scared), so GOOD LUCK!! I MEAN IT
Tough break, sounds dangerous to pour liquid on the screen though !
On a related matter has anyone seen pics of a Kaiser pulled apart ? Still wondering where the GPS antenna is located !
Yeah, I hope I don't get shafted.
I love the invisibleshield, and I put one on my $1,500 DSLR camera screen, but since the Kaiser screen is recessed a bit, when you squeegee the solution out from under the screen, it cannot be wiped away. It just gets pushed out between the phone's body bezel, and the screen glass -- right in to the phone. With my DSLR camera, the screen is flush with the body, so when squeegee'd I could quickly wipe the water/alcohol away.
Contacting Invisibleshield got me:
Our liability does not extend beyond our product. The lifetime warranty only covers the replacement of the invisibleSHIELD and NOT a warranty for the device the shield is protecting.
Click to expand...
Click to collapse
If ATT charges me the $400 if they find out, I guess I'll pay it. It's my fault, but by extension of invisibleshield. Guess I'll learn not to use that product on anything that has a recessed screen. I was thinking of buying an invisible shield for my laptop as well, but it's screen is slightly recessed like the kaiser, so you can forget me doing that!
xmoo said:
Damn, hate those broken screen story's. Scars the **** out of me.
Click to expand...
Click to collapse
That was why I bought the 'best screen shield on the market' for scratches (invisibleshield). Coincidentally that was the demise of my phone. I also purchased a steel case that basically would let me sit on my phone (uncomfortably) if i wanted. The desire to protect my phone, did the opposite in my case.
Wow what a horror story. Thanks for sharing with us - may prevent another phone from dying.
Wondering if you remove the battery and not using for a few days until the water dries out before turning it on?
zcink said:
Wow what a horror story. Thanks for sharing with us - may prevent another phone from dying.
Wondering if you remove the battery and not using for a few days until the water dries out before turning it on?
Click to expand...
Click to collapse
Could be, zcink. The replacement phone is on it's way. I can remove the battery during this time it takes for the replacement to come and see what happens. Unfortunately, I think one of the following has happened:
1) Water seeped between the LCD protetcive glass, and the LCD itself, and somehow soaked in to the LCD causing mini shorts -- thus resulting in kludged text.
2) Water seeped to the phone's connecting cable where the screen input is, dried on the wires, thus creating a short -- destroying the signal.
Either way, when the liquid dry's, the mineral deposits causing the short will still exist, still causing a short. For both, repair requires disassembly, voiding my warranty. I could buy a new replacement screen from the China place for about $100, but if ATT /might/ replace it without screwing me, I'll take the chance. Just wanted to know what my chances /were/ them finding out it's got water in it.
I guess the moral is.
Don't buy from InvisibleShield, unless you use a SPARING amount of spray they they include. They include a huge bottle, and I used 2 sprays worth applied to my shield. This created enough excess to be squeegeed right into my phones body. The phone worked great for a few days, until one day at work, while I was using it -- BAM -- the screen was dead.
There isn't the water dectector there, but I'm pretty sure the technicians would notice the damaged screen.
I know those screen protectors, used them for alot of things. Using one right now actully. Its the one you wash with soap and warm water, and just let it dry, it have a static adhesive to the the scree.
I see. yeah hopefully the ATT tech will be lazy and just grant you the warranty without investigating. just play dumb. If they charge you the $400 call them up and threaten to switch to T-Mobile.
My phone died and T-Mobile was going to do nothing until I threatened to switch to ATT, then they replaced it.
I seriously doubt that they will be able to tell unless you really soaked it, next time use a dry screen protector, they work just fine, no bubbles. The only moisture sensor is on the battery, and if it was a tiny amount of moisture, there's likely no signs in the screen assembly. AT&T isn't likely going to dissect the screen to check.
Kaiser disassembly howto
I have found this one somewhere here, can't remember where... Hope this helps.
http://www.mediafire.com/?0ly2msnybhb
Hadn't heard of that screen protector before, guess it would work well on an HTC Touch, not sure how the "full body" version works though!
gabriel31337 said:
I have found this one somewhere here, can't remember where... Hope this helps.
http://www.mediafire.com/?0ly2msnybhb
Click to expand...
Click to collapse
Amazing find. Thanks!
It appears to me that the screen itself is it's own modular unit. Meaning, after phone disassembly, you'd have to disassemble the actual screen itself. Further, there is no moisture indicators directly by the assembly it seems.
Knock on wood, but I'd hope a tech wouldn't go that far to determine the fault of the phone. I assume they would if theres telltale signs of water damage to the display (streaking might be a common sign.) But, maybe, just maybe, they won't.
http://www.gpspassion.com/download/HTC_Kaiser_disassembly.pdf
updating link
RemE said:
The only moisture sensor is on the battery
Click to expand...
Click to collapse
The service manual shows 4 of them, one under the battery that can be seen from the outside, one at the top and one at the bottom of the mainboard's other side, and.. one on the board that holds the bottom front panel switches, so very close to the LCD.
Personally I wouldn't have asked for a replacement phone, I'd have disassembled the phone and tried to clean it if made dirty by the liquid, bought a spare screen off ebay if it was definitely dead, and if ultimately it didn't work bought another phone off ebay for less than $400. But maybe I like risk
Here, Perfect for what you need, used it myself: http://www.mindsofwisemen.com/fileso/other/ReplacingTheLCDonaKaiser.pdf
Best wishes
Mod Edit:
Not sure if the above noted guide is officially and with permission uploaded to that site, but to give credit to members here it is (SKDVR’s Adaption of Tony Chen’s guide)
http://forum.xda-developers.com/showpost.php?p=2247685&postcount=19
i took mine apart to replace the screen; pics and info on what i did and where i got it. didn't see any water indicators near the screen when i did it, didn't think to look...
Keyboard membrane removal.
So, I've had trouble with my keyboard lately and wanted to just clean off the contacts on the membrane...but I can't seem to get the damned thing out of the plastic keyboard Middle Housing.
I have gotten everything apart so the housing is separated. Verified that I did it the way the service manual says...but i saw NOTHING about how to disassemble the keyboard from the housing.
PLZ! Pictures are good.
Try replacing digitizer screen
found that digitizer screen is above lcd and can be purcased for about $10 on ebay
hello guys,
my tytn II cant detect simcard saying the simcard is missing.
Any idea whats wrong???
Hey Guys,
Recently some salt water manage to get in my Samsung Galaxy S while i was fishing. Ive open my phone and clean as much corrosion as possible. Now I've notice that somethings are starting to fail on me in the past few hours My accelerometer, Charging port, 3.5mm head jacks, screen is all good and sim card slot. I can call out but cant take calls in. Chances are the corrosion can finish my phone off for good, in a few months time.
I was thinking if i can buy, new replacement parts or even the whole samsung galaxy s board ? and if any please link.
thank you, kindly appreciated
only level 3 services centre can get new boards but then you also need to write an IMEI to it and print out a new IEMI sticker so not something that can be done. buy a broken screen galaxy s from ebay and swap screens.
I'm sorry for your unscheduled swim.
Frankly,salt water damage is about as bad as it gets-anything depending upon capacitance or resistance will ultimately be affected by the salt.
In my opinion the whole phone is either now or soon will become erratic-even if you swap your screen into an ebay broken screen replacement as suggested I feel the screen from your current phone will deteriorate quickly so you may be sending good money after bad.
I think it's bite the bullet time
Best Wishes
Ashley
disappointed .... : \ Is the phone worth selling ? while phone housing is still new around 2 days old. Screen is still working but might die in the future due to corrosion but so far so good screen is fine.
thompson0206 said:
Is the phone worth selling ?
Click to expand...
Click to collapse
Not as a whole phone, maybe for parts, but you would have to mention the salt water damage otherwise it would be fraudulent.
Some times things happen that are just plain accidents and most likely, like AshleySear said, it's bite the bullet time time.
Maybe look around eBay for a used phone, or wait for the new Galaxy S 2.
Sorry for your potential loss,
Ian
one word....
warrenty
TheKoomba2010 said:
one word....
warrenty
Click to expand...
Click to collapse
Page 121 of the i9000 user manual.. They have a built-in water sensor, to allow Samsung to identify when moisture has entered the device. If it's similar to the iPod's, it's probably inside the headphone port (so they can see the color change without opening the device).
So don't warranty it..
There is 6 in the galaxy s plus we have microscopes to check the board as well.
Sent from my GTI-9000 Using that XDA app thingy
I hade same problem
I managed to drop my 2 weeks old GalaxySII in water. The left side of the phone was in sea water for maybe 2 seconds.
I dismounted the battery and tried to blow on it.
That war 10 days ago. Now that the warranty is gone and insurance dont cover anything I yesterday decided to disassemble it and try to clean it with filtered water.
Well the salt had dried and started to corrode on the circuits. It did not look promising but i gave it a try anyway. I used Electrical Cleaner and even bathed the circuit board in lukewarm water. The salt would not come off.
I dried then assembled the phone and pressed the power button with a spark of hope... nothing happened
So my conclusion is DO NOT BADE YOUR SMARTPHONE IN SEA WATHER!!
At least if your unlucky and it is to late put it in your pocket and annoy someone to push you into the sea. Then at least the insurance covers it
I guess my next phone will be a Motorola Defy+ or a Samsung Galaxy Xcover since i have a bad habit of breaking my phone.
today morning i droped my sgsl in detergent water .
i will keep it alone for one week
i wanted to know that detergent water damages more than water or salt water or any ways to get my phone alive
Thanks in advance for any advice offered...
Some orange juice spilled on my S6 Edge and caused liquid damage to PBA (motherboard) components. (By the way, thanks to all that called for a "cooler" looking phone...now it can't withstand a splash of liquid, but that's another post in another thread)
In my naïve nature, I assumed that Samsung would be able to repair the phone for me, albeit at a significant cost, so I sent it off to their repair center.
The ticket notes were updated after a Samsung tech looked at the phone and deemed it Beyond Economic Repair (BER) due to liquid damage to PBA components and send the broken phone in the mail without even giving me the option to pay to replace the damaged internals. After all, replacing parts of the phone should not be as expensive as purchasing the phone at full cost right?
I've done some reading online to see what options I have available to me at this point, but all seem to point to the damaged phone being a really expensive paper weight.
I just wanted to check in to see if anyone has had experience with a situation like this...or if anyone had advice on what options I have at this point.
Can the phone be repaired for less than the full retail cost of a replacement phone (approx. $900 for the model I have)?
If not, do liquid damaged phones sell for spare parts? (Screen & body of the phone are in mint condition)
You can go to Swappa.com and look in the boneyard to see if anyone is selling a busted s6 for parts. You can also sell your damaged phone in the boneyard.
It was likely more than a splash, I'm guessing a spill or full dunk if it migrated all the way through to the motherboard?
I've dropped my phone in a full sink of water (twice) and immediately grabbed it out and it was completely unharmed.
If a splash had the ability to damage it, then how did it manage to do this:
https://www.youtube.com/watch?v=LGBKmIlk52Q
Is there any life in the phone at all? Orange juice is very corrosive and a electrical conductor due to the ions in the juice, so it doesn't take much to short things out and reek havoc. I don't know how good you are at taking things apart and fixing them but if it were me I would tear into it and completely disassemble it. Wash all the boards thoroughly with distilled water then give it a soaking in 100% isopropal alcohol. Let it dry thoroughly, check the battery for voltage and try and fire it up. Don't wash or soak the battery by the way. I've fixed a few phone this way that had coke or dirty water in them. Had an iPhone my wife dropped in a toilet last an additional two years after doing this. I had a phone myself I dropped in a glass of diet coke go back to working after a thorough cleaning. Still works to this day and that's been years ago. Those technicians aren't going to spend the time doing this due to the cost of the labor and the off chance it may quite on you down the rd. Anyhow, hope you can revive it. Good luck!
RajCaj said:
Thanks in advance for any advice offered...
Some orange juice spilled on my S6 Edge and caused liquid damage to PBA (motherboard) components. (By the way, thanks to all that called for a "cooler" looking phone...now it can't withstand a splash of liquid, but that's another post in another thread)
In my naïve nature, I assumed that Samsung would be able to repair the phone for me, albeit at a significant cost, so I sent it off to their repair center.
The ticket notes were updated after a Samsung tech looked at the phone and deemed it Beyond Economic Repair (BER) due to liquid damage to PBA components and send the broken phone in the mail without even giving me the option to pay to replace the damaged internals. After all, replacing parts of the phone should not be as expensive as purchasing the phone at full cost right?
I've done some reading online to see what options I have available to me at this point, but all seem to point to the damaged phone being a really expensive paper weight.
I just wanted to check in to see if anyone has had experience with a situation like this...or if anyone had advice on what options I have at this point.
Can the phone be repaired for less than the full retail cost of a replacement phone (approx. $900 for the model I have)?
If not, do liquid damaged phones sell for spare parts? (Screen & body of the phone are in mint condition)
Click to expand...
Click to collapse
You picked the phone! you could have gotten the less flashy seemingly more durable sibling if you had wanted.
Otherwise though yeah, you could see how much Samsung would charge you to fix it, and or start looking for replacement parts.
TechSavvy2 said:
It was likely more than a splash, I'm guessing a spill or full dunk if it migrated all the way through to the motherboard?
I've dropped my phone in a full sink of water (twice) and immediately grabbed it out and it was completely unharmed.
If a splash had the ability to damage it, then how did it manage to do this:
https://www.youtube.com/watch?v=LGBKmIlk52Q
Click to expand...
Click to collapse
It was in a bag with a unsealed bottle of orange juice. When the bag was picked up, the bottle of orange juice spilled and wet the phone. It wasn't fully submerged, and was in contact with the juice for 30 seconds max.
The phone was a little wet on the outside, but was still functional. I wiped it off and the phone operated with no problem.
Few hours later it started acting up. I restarted it and could never get it to boot back up, while not plugged in, since.
As a matter of fact, I didn't shut the phone down and immediately start remediation because I assumed (from watching the videos like you linked) the phone was capable of withstanding brief exposure to liquid.
beaverslayer said:
Is there any life in the phone at all? Orange juice is very corrosive and a electrical conductor due to the ions in the juice, so it doesn't take much to short things out and reek havoc. I don't know how good you are at taking things apart and fixing them but if it were me I would tear into it and completely disassemble it. Wash all the boards thoroughly with distilled water then give it a soaking in 100% isopropal alcohol. Let it dry thoroughly, check the battery for voltage and try and fire it up. Don't wash or soak the battery by the way. I've fixed a few phone this way that had coke or dirty water in them. Had an iPhone my wife dropped in a toilet last an additional two years after doing this. I had a phone myself I dropped in a glass of diet coke go back to working after a thorough cleaning. Still works to this day and that's been years ago. Those technicians aren't going to spend the time doing this due to the cost of the labor and the off chance it may quite on you down the rd. Anyhow, hope you can revive it. Good luck!
Click to expand...
Click to collapse
It has *some* life. If I plug the phone in to a generic USB power brick, the Samsung logo will pop up & start the AT&T music and then immediately goes into a reboot loop where it starts the process over again. If I plug it into the Samsung USB brick it came with, I was able to get it to fully boot into the operating system, but crashed the first time I tried to access my pictures in the gallery, and then allowed me to pull up the pictures after a second try.
If there is no power going to the phone (via USB or wireless charging) the phone does not respond at all.
I watched a video of a S6 Edge teardown and it's MUCH more difficult than the previous models (which had removable back panels). I think iFixit rated it a reparability score of 3 out of 10.
They had to use special equipment to lift the back glass up enough (just short of breaking it) to get a guitar looking pick underneath to remove the glue. Once the back glass is off, they had to also unglue the battery to get it out.
Not having much to loose at this point, I submerged it in 91% iso-rubbing alchohol for 3hrs and will let it set in a bag of rice for 2-3 days.
I think the damage has already been done though. Will removing corrosion after there's been a short on the circuit board do anything?
whoamanwtf said:
You picked the phone! you could have gotten the less flashy seemingly more durable sibling if you had wanted.
Otherwise though yeah, you could see how much Samsung would charge you to fix it, and or start looking for replacement parts.
Click to expand...
Click to collapse
Yea, I did pick it. IR blaster is an important feature for me, so my options were HTC or Samsung. I've owned 2 galaxy phones & like the synergy with my Samsung TV so I went for the Galaxy....despite my concerns with the step backwards (in terms of water resistance & utility) from the S5.
I've talked to Samsung and they will not give me an option to repair. They say that the parts + labor to fix the phone exceeds the cost of a new phone.
When a phone with possible water damage is sent to Samsung for repair....do they actually open up the phone to verify it's liquid damage, or do they just look for the liquid indicator and call it liquid damage if it's red?
My regular S6 survived a massive downpour yesterday while hiking I have no idea how I got so lucky. I opened it up to check it too and everything was okay internally. I guess they weren't kidding when they said it can withstand some liquid damage so long as it isn't submerged.
From the Moderator
To all in this thread ........... Water damage, liquid damage .....etc
To answer a couple of these questions .......... If water infiltrates inside the back of the phone ...... there is a strip that will change properties that indicates water got in the phone. Newer devices (not just phones, cameras lenses...etc) uses more exotic materials that you cannot easily detect ..... they will show up under UV .......... so to answer that Yes the manufacturer usually can tell..... if it is not obvious, often they do not check ......
To all the Physics ..... comments .......... Water infiltrates based on the seal of the back or the front depending on how the phone is constructed air resistance within the device if sealed ...we could assume it is 14.7 psi or Sea level average atmospheric pressure. As soon as you drop something into say a pool, if it were to sink to 5-feet under the psi would increase to about 17 psi outside force pushing against the interior 14.7 psi....... Without getting into partial pressure laws and more math and physics.........
Greater Out side force is exerting against a lesser force inside the phone........ this precipitates faster infiltration ......... All aforesaid is great academics ......... The Bottom line is this
If you drop your phone into water or any water based fluid then...... Remove as quickly as possible, remove the power source (this is why I prefer a removable battery) the power source is the thing that Really speeds up the water damage.
So here is how to deal with water intrusions
1. Dry it off
2. Remove the power source asap
3. Dry it again .....
4. Immerse is Rubbing alcohol 91% (preferably Denatured reagent) if possible, the Alcohol bonds the water molecules to it for a minute or 2........ then remove and dry off with paper towels
5. Then put in Millet, Rice, Desiccant... etc
I have had to do this a number of times in my life with underwater cameras when the housing leaks ........ a real pain being 100-120 feet under and have to stop the shoot because of a housing leaks
But considering my average lens is 1000 bucks and saltwater will destroy the coatings (not to mention electronics) I have only lost 1 lens and one camera in 25 years and no phone ever due to water infiltration occurrences. But being careful and immediate response is the key ....... be Vigilant ( in this case, that means know how to open the phone and remove the power source)
Hope that helps clear some things up ..........
In South Africa we get ADH (accident and damage handling) on Samsung flagships, but they have been tightening the strings since the S5.
ADH covers screen / body damage with a free repair as part of the warranty.
Water damage on the S6 AFAIK isn't covered anymore like it was on previous Galaxy devices.
Sent from my SM-G920F using Tapatalk
RajCaj said:
Thanks in advance for any advice offered...
Some orange juice spilled on my S6 Edge and caused liquid damage to PBA (motherboard) components. (By the way, thanks to all that called for a "cooler" looking phone...now it can't withstand a splash of liquid, but that's another post in another thread)
In my naïve nature, I assumed that Samsung would be able to repair the phone for me, albeit at a significant cost, so I sent it off to their repair center.
The ticket notes were updated after a Samsung tech looked at the phone and deemed it Beyond Economic Repair (BER) due to liquid damage to PBA components and send the broken phone in the mail without even giving me the option to pay to replace the damaged internals. After all, replacing parts of the phone should not be as expensive as purchasing the phone at full cost right?
I've done some reading online to see what options I have available to me at this point, but all seem to point to the damaged phone being a really expensive paper weight.
I just wanted to check in to see if anyone has had experience with a situation like this...or if anyone had advice on what options I have at this point.
Can the phone be repaired for less than the full retail cost of a replacement phone (approx. $900 for the model I have)?
If not, do liquid damaged phones sell for spare parts? (Screen & body of the phone are in mint condition)
Click to expand...
Click to collapse
Purchase an s6 active
Sent from my SAMSUNG-SM-G890A using Tapatalk
Beyond Economic repair means the cost of fixing it is more than the phones cost.
Yes, the phone that just released in the US last Friday, on AT&T only.
Had I known what I know now about the S6 Edge's ability to stand up to liquid exposure & the cost to repair liquid damaged phones, I would have foregone the Edge pre-order and waited the 2 months for Samsung to offer a waterproof version of the phone. Also, prior Active models had lesser hardware profiles and wouldn't have seemed like a good alternative for me when I was in the market for a new phone.
I really wish more manufactures built their phone with IR ports....then I wouldn't be beholden to Samsung's BS.
oka1 said:
So here is how to deal with water intrusions
1. Dry it off
2. Remove the power source asap
3. Dry it again .....
4. Immerse is Rubbing alcohol 91% (preferably Denatured reagent) if possible, the Alcohol bonds the water molecules to it for a minute or 2........ then remove and dry off with paper towels
5. Then put in Millet, Rice, Desiccant... etc
I have had to do this a number of times in my life with underwater cameras when the housing leaks ........ a real pain being 100-120 feet under and have to stop the shoot because of a housing leaks
But considering my average lens is 1000 bucks and saltwater will destroy the coatings (not to mention electronics) I have only lost 1 lens and one camera in 25 years and no phone ever due to water infiltration occurrences. But being careful and immediate response is the key ....... be Vigilant ( in this case, that means know how to open the phone and remove the power source)
Hope that helps clear some things up .........
Click to expand...
Click to collapse
Thanks for the advise....I will certainly handle things differently if this ever happens again.
Couple of quick questions, since you have experience with this stuff....
Is it possible for the 91% alcohol to further damage the device? Are there specific components that do okay in an alcohol bath vs others? IE battery, speakers, camera, etc?
Also, how long should you dry the phone in absorbent material before attempting to power it up again?
Before I sent the phone off to Samsung, I could at least get the phone to power up while plugged in.
Since I've received the phone back from Samsung, and have given it the alcohol / rice treatment, the phone won't power up at all...even plugged in.
Either way, the phone is dead I'm afraid. Since I'm not certain which components are working, and are not, I can't even sell the thing for spare parts. Most expensive paperweight I've ever owned!
RajCaj said:
Thanks for the advise....I will certainly handle things differently if this ever happens again.
Couple of quick questions, since you have experience with this stuff....
Is it possible for the 91% alcohol to further damage the device? Are there specific components that do okay in an alcohol bath vs others? IE battery, speakers, camera, etc?
Also, how long should you dry the phone in absorbent material before attempting to power it up again?
Before I sent the phone off to Samsung, I could at least get the phone to power up while plugged in.
Since I've received the phone back from Samsung, and have given it the alcohol / rice treatment, the phone won't power up at all...even plugged in.
Either way, the phone is dead I'm afraid. Since I'm not certain which components are working, and are not, I can't even sell the thing for spare parts. Most expensive paperweight I've ever owned!
Click to expand...
Click to collapse
Cannot put in Alcohol if the battery is connected ....... Battery and any fluid = not good .... The other items really will not do anything ........ either way Go to Pandawill.com, Aliexpress.com, Dynamism.com or Chinawholesale.com one of those websites sells motherboards and other cell phone parts I think I saw them for like 80 bucks ......... worth looking into ..... Sorry the phone died...... good luck
You can buy it from aliexpress,amazon or HCQS
Just wanted to share my negative experience and may be get a piece of advise. I dropped my Galaxy S6 (not edge) into the water after which home button stopped working. Couple weeks later as home button were still not functioning I soaked my phone in 99.9% of isopropyl alcohol. Couple hours later half of screen stopped reacting to fingers, and a few hours screen become black. There were also significant damage to frond and back panel plastic base behind the glass - see photos. I still hear some notifications which gives me a hope that there are still some life in it. I also left phone in rise for 4 days with no improvement. Does anyone had such a negative experience with Alcohol soaking and what could be a solution if any?
zipper3 said:
Just wanted to share my negative experience and may be get a piece of advise. I dropped my Galaxy S6 (not edge) into the water after which home button stopped working. Couple weeks later as home button were still not functioning I soaked my phone in 99.9% of isopropyl alcohol. Couple hours later half of screen stopped reacting to fingers, and a few hours screen become black. There were also significant damage to frond and back panel plastic base behind the glass - see photos. I still hear some notifications which gives me a hope that there are still some life in it. I also left phone in rise for 4 days with no improvement. Does anyone had such a negative experience with Alcohol soaking and what could be a solution if any?
Click to expand...
Click to collapse
If your phone is still acting like that or even died, you can open it up ( check youtube vids for dissasembly )
Take any clean alcohol..95%+ and ESD brush ( or toothbrush if you dont have any ) Take off any modules from your motherboard like microphones, cameras, usb board etc. Then gently clean everything with brush and alkohol. When you're finished - put it in electric oven if u have any for 1-2 hours in max 90 degrees temp. If not - use a hairdryer. Do same thing with usb board. Then put it back togheter and try.
Hi
My phone fell on concrete and landed on the corner closest to the rear camera. It's damaged it quite badly, with most of the area closest to impact now cracked into small fragments, and the cracked lines extend all across the rear of the phone. Thankfully the front is not damaged and the camera and flash still work fine.
Does anyone have a rough idea of what it would cost to repair the back? I'm considering sending it to Sony UK, but would be interested in knowing about any others that offer authorised repairs. My warranty is due to run out in December, so I may look into 3rd party specialists who can guarantee a repair that would maintain waterproof features of the phone.
Cheers
It would probably run you around below 100 dollars. When the back panel is broken and according to you dropping it on a concrete ground, the whole back panel needs to be replaced, my price estimate could also increase alot if the camera sensor is damaged as well.
If you decide to bring it to "after market" fixers, you could get it repaired cheaper but chances are they don't have the sealant used to restore waterproofing after the back panel has been opened.
Amazon
Hi, just look for Amazon products, my back glass broke 1 month ago and i fixed it myself and it's quite easy, u just have to buy the replacement from amazon, mine cost 15€ (10$) and it's original, i just unsticked the old one and replaced with the spare part, it's 5 minutes work, good luck :good:
Sony can't/won't give me a quote for replacing the back without sending my phone back in, something I won't do just to get a quote, so opted to try my luck with OEM parts from other sources. From eBay, I bought an OEM rear glass with adhesive, suction cups and some guitar picks, for grand total of £15. I've seen some videos online and it seems very simple. Next up, sourcing a hair dryer to soften the glue
@stanciuvlad11: How's the waterproofness holding up, did you test it?
As stanciuvlad11 mentions it is very easy to do it yourself. Just buy on eBay the back glass (some $10) and the sticking tape (some $3) and look any of the several video tutorials.
At the end you can check that the device still hermetic by typing *#*#7378423#*#* then tap on Service Tests > Pressure Sensor and press in the middle of the front screen to see if the milibar increases
Should the pressure change or not when waterproof?
The pressure increases when it is waterproof. The rationale is that when you apply pressure in the center of the screen the air within the phone cannot escape (it is hermetic) so the pressure increases. You can observe up to some 20-30milibar increase.
If you open one of the tabs or simply the phone is not properly sealed the milibar displayed does not show any movement with your finger pressuring the screen.
My Z3 compact used to be waterproof and I used it several times under water, but it went back for a replacement button a while back and recently I dunked it to take a photo and within hours a dead strip appeared on the touch screen, and when plugging a jack into the headphone port results in the volume control fluctuating and music randomly pausing/starting etc.
There is a tiny, tiny chip on the rear screen which I assumed would mean Sony would reject any warranty claim, but having opened the phone, the chip was so tiny it was still outside/on the adhesive. Inside the phone there is no sign of water ingress, but for good measure its left open and sealed in a bag with large desiccant sachets for 72 hours, no improvement.
So, my dilemma is, if I reclose the phone with the replacement back cover I have from ReplaceBase, will Sony be any the wiser that its been cracked open?
(I could buy the LCD and digitiser for £70 but as the headphone port is a different component, I'm wary that this will not resolve the issues Also looking at 'spares or repair' phones on eBay, it seems plenty of them have replacement screens that have lifted or remain proud of the chassis...perhaps this is just lack of care during the replacement but its put me off...)
Spooky_b329 said:
My Z3 compact used to be waterproof and I used it several times under water, but it went back for a replacement button a while back and recently I dunked it to take a photo and within hours a dead strip appeared on the touch screen, and when plugging a jack into the headphone port results in the volume control fluctuating and music randomly pausing/starting etc.
There is a tiny, tiny chip on the rear screen which I assumed would mean Sony would reject any warranty claim, but having opened the phone, the chip was so tiny it was still outside/on the adhesive. Inside the phone there is no sign of water ingress, but for good measure its left open and sealed in a bag with large desiccant sachets for 72 hours, no improvement.
So, my dilemma is, if I reclose the phone with the replacement back cover I have from ReplaceBase, will Sony be any the wiser that its been cracked open?
(I could buy the LCD and digitiser for £70 but as the headphone port is a different component, I'm wary that this will not resolve the issues Also looking at 'spares or repair' phones on eBay, it seems plenty of them have replacement screens that have lifted or remain proud of the chassis...perhaps this is just lack of care during the replacement but its put me off...)
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I think you could probably have got away with sending it back with the screen chipped, it's just wear and tear, the issue was the waterproof feature had failed.
Now you've opened it I think it seems unlikely that you'll get it into a service centre unnoticed, but you won't know until you try. The obvious thing to do would be to put a genuine Sony back cover on the phone rather than a clone. If the service centre spot it then the worst thing that will happen is that they'll ask you for some horrendous amount of money to fix it, to which you'll decline, then they'll send it back.
It will cost you the postage to find out.
Otherwise there's dozens of how to videos on youtube and support from the threads here
Edit: a genuine Sony screen is expensive, but it comes with the double sided gasket that sticks the screen in place. This is the important part of the kit that makes sure it won't lift out. Sometimes it's worth paying the extra for original parts.
Very late update, tried it, it got repaired free and back very quickly, they even refitted the aftermarket rear cover!!
Sony's may be fragile, but my experience for two returns is very positive! Lesson - don't bother trying to fix it yourself until Sony have taken a look!
Spooky_b329 said:
Very late update, tried it, it got repaired free and back very quickly, they even refitted the aftermarket rear cover!!
Sony's may be fragile, but my experience for two returns is very positive! Lesson - don't bother trying to fix it yourself until Sony have taken a look!
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What country?
bookworth said:
What country?
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Yes, would be helpful to know which country... as I am having a hard time with the UK repair people.
They received my phone on 16th Sept. Week later get notified its delayed due to awaiting part. And yet they keep saying the same story everytime I ask and that it is escalated to know why the delay. 5 days since escalation but their support yet gives the sad response of awaiting part.
It was the UK...in my case the fix was prompt. Got be honest, I'd be getting frustrated at that length of delay...
It went back in June so maybe things have changed
It finally left the repair centre on 10th Oct. Says screen and case replaced. Seems fine. KK or Marshmallow is the decision to make now