No HD on Netflix - Samsung Galaxy S10 Questions & Answers

I noticed that none of the titles on my netflix shows HD sign beside the name like it should.
It does show HDR where supported.
Surprisingly shows HD on my op6.
Even checked on one of my friends s10 + , no HD
Y do u think is that.
Both s10 and s10+ running latest firmware (exynos version)
Latest Netflix from playstore

According to 9to5Google, Netflix added HDR support for the Galaxy S10 family in March of 2019. According to DRM Info, the security level is L1 which is necessary. Not every show on Netflix is available in HD. There are many threads on this subject on Reddit, XDA and other forums.
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Are you sure you have an HD plan?
S10+ SD (Always on 1440p) tranger Things Shows HDR while other shows without HDR show HD. Maybe Netflix requires devices to be HD for HDR and they count HDR as also HD (I know it is entirely different) Also I know if you have battery saver on it downgrades you to 720p

Related

Netflix/HULU/Google Play mov only play in SD (480p), any solution to get HD playback?

So, basically every streaming service I have tried only play back in SD, not HD. Is this a common issue for the S2? Is there any way to get it to work in HD?
I hate to say it but if not this might be going back to BestBuy today :/
Thanks!
Netflix works fine in HD here. Is your subscription set up for HD?
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Whoops.
Fritzy62 said:
Netflix works fine in HD here. Is your subscription set up for HD?
Sent from my SM-T810 using Tapatalk
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Sure am. Can you verify that HD works with this link? Should play a stream that tells you what resolution and bitrate you are actually seeing. Mine stays at 720x480, while my Nexus 7 shows 1920x1080. Bitrates are 1750 vs 5000+ respectively.
http://www.netflix.com/WiMovie/70136810
Oh, also, I am on the 8.0" WiFi US model if that matters.
Looks like I found my answer. The tablet is not on the Netflix HD list. So I guess none of them can play it.
https://help.netflix.com/en/node/23939
Coronado is dead said:
Looks like I found my answer. The tablet is not on the Netflix HD list. So I guess none of them can play it.
https://help.netflix.com/en/node/23939
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i already brought this up in this thread http://forum.xda-developers.com/tab-s2/help/netflix-hd-tab-s2-t3274295 . I'm quite angry since the tab s2 is marketed as an ipad air 2 competitor and it doesnt support full HD streaming. If you want to find out more about the certification process just google netflix android HD DRM. The thing is, the tablet has to be certified by Netflix. I know for a fact, that the SoC, the Exynos 5433, supports widevine Level 1 DRM technology (basically the lowest is level 3 which wouldn't be enough for HD) and HDCP 1.x which also should be enough for HD streaming. Youtube support 1080p60 videos so it's definitely not a performance issue of hardware. I suspect that the unlocked bootloader is a problem for the content providers, so if Samsung was to lock the bootloader and renegotiate with Netflix or at least ask what exactly is missing for it to be certified and add that through an update. I mean we pay for a premium tablet and a premium service, we should get what we pay for. I made contact with Netflix and Samsung, they said they would look into it. Quite curious if they actually do something, i'm still hoping! If this is an issue for you, feel free to contact themselves, so this problem can be solved, though I guess it's mostly Samsung that has to do something with the next update.
Rhala said:
i already brought this up in this thread http://forum.xda-developers.com/tab-s2/help/netflix-hd-tab-s2-t3274295 . I'm quite angry since the tab s2 is marketed as an ipad air 2 competitor and it doesnt support full HD streaming. If you want to find out more about the certification process just google netflix android HD DRM. The thing is, the tablet has to be certified by Netflix. I know for a fact, that the SoC, the Exynos 5433, supports widevine Level 1 DRM technology (basically the lowest is level 3 which wouldn't be enough for HD) and HDCP 1.x which also should be enough for HD streaming. Youtube support 1080p60 videos so it's definitely not a performance issue of hardware. I suspect that the unlocked bootloader is a problem for the content providers, so if Samsung was to lock the bootloader and renegotiate with Netflix or at least ask what exactly is missing for it to be certified and add that through an update. I mean we pay for a premium tablet and a premium service, we should get what we pay for. I made contact with Netflix and Samsung, they said they would look into it. Quite curious if they actually do something, i'm still hoping! If this is an issue for you, feel free to contact themselves, so this problem can be solved, though I guess it's mostly Samsung that has to do something with the next update.
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Click to collapse
I'm also only getting 480p on Netflix, but on my unrooted, KNOX-not-tripped, SM-T810, it has no trouble achieving Widevine Level 1 DRM:
Code:
2622 WVCdm D Instantiating CDM.
2622 WVCdm I CdmEngine::QueryStatus
2622 WVCdm I Level3 Library Dec 11 2014 16:13:16
2622 WVCdm W Could not read /data/mediadrm/IDM1013/ay64.dat2: No such file or directory
2622 WVCdm D OEMCrypto_Initialize Level 1 success. I will use level 1.
2622 WVCdm I L3 Terminate.
Google Play, on the other hand, is able to achieve Level 1 as well and streams HD just fine (noticeably better quality than Netflix, even with Google's way-too-high compression). Maybe HD is being blocked on Netflix's side? They've blocked "unsupported" devices based on the device name in the past.
This device is more than able to run HD video on netflix and hulu. However I ran across an issue where I had to delete the following file for hulu to work at all. Worth a try for those of you who are rooted. Just make a backup first.
I deleted this file and hulu works.
/system/lib/liboemcrypt.so

Where is my Netflix 4k?

I don't see 4k as an option in my Netflix app and the HDR videos, the blacks aren't black. It's like grey. I'm confused. I have data usage to Max, I've reinstalled the app, I have 110 mbps down with Comcast.
Is this all by design?
I think it is region and content dependant, I dont see it in my samsung tv either,
Pardon me for asking but what's the point of 4K content when you dont have a 4K display?
I didn't think Netflix content would show available as 4K unless the app detects a 4K screen which the Note doesn't have .Same as their television apps.
Sent from my SM-N950U using Tapatalk
You have to subscribe to 4k content as well.
Sent from my SM-N950U using Tapatalk
According to this site Note 8 has "3K Higher Resolution 2960 x 1440" & it is certified by the "UHD Alliance for Mobile HDR Premium, which allows it to play all of the latest content produced for 4K UHD Premium TVs" it means it is HDR ready I can clearly see a difference between HD & HDR content on Netflix and on downloaded videos!
But tell me why Netflix is incompatible with my device?
I have Netflix istalled on my phone and one time when I opened it the app was asking for update. Took me straight from Netflix to Play store and there it said something "This app is incompatible with your device". After that I couldn't even find Netflix from Play anymore.
I got stock international Exynos version, N950F/DS
Spere said:
But tell me why Netflix is incompatible with my device?
I have Netflix istalled on my phone and one time when I opened it the app was asking for update. Took me straight from Netflix to Play store and there it said something "This app is incompatible with your device". After that I couldn't even find Netflix from Play anymore.
I got stock international Exynos version, N950F/DS
Click to expand...
Click to collapse
Rooted ? If it's the case, don't look further... And install Netflix from apkmirror
En Kee said:
Rooted ? If it's the case, don't look further... And install Netflix from apkmirror
Click to expand...
Click to collapse
Like I said, stock. So no root.
itsmohsink said:
According to this site Note 8 has "3K Higher Resolution 2960 x 1440" & it is certified by the "UHD Alliance for Mobile HDR Premium, which allows it to play all of the latest content produced for 4K UHD Premium TVs" it means it is HDR ready I can clearly see a difference between HD & HDR content on Netflix and on downloaded videos!
Click to expand...
Click to collapse
To be honest, watching 4K downscaled instead of 1080p upscaled on a 3K display kinda makes sense, at least. But the HDR is a top argument, enough said.
I'm not even that mad at the resolution. It might actually be showing in 3k but just not labeled as so. I'm more made I'm getting a washed out black level when watching HDR. That's the opposite of HDR. Complete opposite. If you watch your nav bar right as it switches to HDR Netflix you can see it turn from black to grey almost. Why Netflix, why.
pychobj2001 said:
I'm not even that mad at the resolution. It might actually be showing in 3k but just not labeled as so. I'm more made I'm getting a washed out black level when watching HDR. That's the opposite of HDR. Complete opposite. If you watch your nav bar right as it switches to HDR Netflix you can see it turn from black to grey almost. Why Netflix, why.
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Ok, so the question really is why Netflix isn't showing hdr content?
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Limeybastard said:
Ok, so the question really is why Netflix isn't showing hdr content?
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Or showing it wrong. It's labeled HDR and does look very bright and colorful. The blacks are wrong and sometimes the highlights are a tad off. Like on skin. Can anybody test and confirm this grey black effect?
Dud you try to switch Screen Mode to AMOLED Cinema to see if it makes any difference?
No difference. Still makes the blacks turn grey.
In Brazil too don't work HDR in Galaxy Note 8 and my speed internet is 100mb I try contact support Netflix but they don't know way don't work.

Netflix on the OnePlus 7 Pro [DISCUSSION]

I would like to make this into a discussion, the topic is Netflix content on the OnePlus 7 Pro and any other smartphone with a HDR Netflix certification.
Here are my thoughts:
As we all know, the OP7 Pro made it on the list of Netflix HDR HD supported devices. What does this mean? If you don't unlock the bootloader (or use a modded version of Netflix) you will not be able to watch that "crisp" high definition HDR content on your phone. I am okey with that, it's a choice everybody can make. What I do not like at all is how Netflix advertises their HD content towards people who own devices like the OnePlus 7 Pro, Samsung Galaxy S10 etc, devices with good, QHD+ resolution displays. Why? You might have noticed that Netflix never mentioned the term "FHD, QHD, UHD", only "SD, HD, HDR". They keep talking about a mobile cinema experience thanks to HDR on your mobile device, which does include tablets by the way, without telling the users that even though they own a device that can can display a high pixel count like the OnePlus 7 Pro. To give you a comparison, this is what your OnePlus 7 Pro can actually show versus what Netflix allows the consumer to see:
OnePlus 7 Pro (3120 x 1440)
4.49 Million*Pixels (4492800 to be precise)
High Definition HDR Content (1280 x 720)
0.92 Million Pixels ( 921600 pixels)
That is the maximum resolution Netflix sends to your phone, not a single pixel more than that. Is HDR nice to have? Yes it is, it's a good compromise when it comes to image quality and the amount of data. Am I, a consumer who pays 16$ per month for the UHD Netflix subscription disappointed? Hell yeah. 5G is coming this year and Netflix decides that tHe hUmAn eYe cAn't sEE aBoVe 720p 29.99FPS. Jokes aside, I think that it is time that they allow higher resolution for mobile devices, I don't need 4K right away on a screen where I can't even see that many pixels, but I did some testing and compared two 720p Netflix streamed movies to a 1080p non-HDR and a 4K offline version (18GB file from a BluRay) and even though 720p HDR might look pretty close to 1080p non-HDR it definetly can't compete with content which can use the screens full potentíal. And considering that 5G is already or almost here, depending on your region, it would be very sad if Netflix decided not to offer content in 1440p or even UHD for smartphones and tablets.
What are your thoughts? Share them with us!
Maybe it's not due to HDR but I was comparing streams of an episode of Bodyguard on Netflix on my 7 Pro and Note 9, both full brightness, playing at the same time and I have to say the 7 Pro blows the Note 9 out of the water. I could see more details from the shadows on the 7 pro but both streams definitely looked Full HD at least.
roaduardo said:
Maybe it's not due to HDR but I was comparing streams of an episode of Bodyguard on Netflix on my 7 Pro and Note 9, both full brightness, playing at the same time and I have to say the 7 Pro blows the Note 9 out of the water. I could see more details from the shadows on the 7 pro but both streams definitely looked Full HD at least.
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Netflix offers a few test video files which can go up to 4K, you can check which resolution is actually the highest for your device
https://www.netflix.com/title/80018499?s=a&trkid=13747225&t=cp
Is there any indication where it tells your it's playing in HDR?
MrPhilo said:
Is there any indication where it tells your it's playing in HDR?
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Yeah, if HDR content is playing. Phones (I only have Samsung and OnePlus to check) will change their color profile to natural. So if you set it to something like vibrant, then exit a HDR video then you will see color looks very different form vibrant profile.
---------- Post added at 09:05 AM ---------- Previous post was at 09:01 AM ----------
What I hate is the fact that they allow 1080p on iPhones but not on android anymore. I say anymore because Im pretty sure Netflix with 4.x.x something suporrted 1080p streaming. For what ever reason they removed it. Just be like YouTube and let me select the resolution ffs. I don't even pay for YouTube yet they have better support for HD content.
Seems that it doesn't really matter (at least to me). My eyes can see some great detail in people's faces and other objects on my phone's display. To my eyes, that's plenty of HD to me. *shrugs*
I checked my FF browser and it's showing full HD. That's actually where I watch 90% of my Netflix (and Amazon) streams, anyway. But this is an interesting topic, nonetheless.
After Netflix removed the ctrl-alt-shft-s command for no apparent reason than a big F-you to its customers, I will return to piracy before I upgrade to 4K/HDR from my current FHD plan. Without that command to lock in bit-rate even 1080P is iffy on my 100 Mb fiber connection. I hope the Disney+/Hulu or Warner/HBO/ATT plan is competitive because Netflix is really starting to piss me off.
Back on topic, does HDR really make a big difference on a tiny screen?
Is it possible to watch Netflix in hd with unlocked bootloader on phone?
Is it possible to watch Netflix in hd with unlocked bootloader on phone?
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No way and probably won't happen.
There are movies in 1080 you can watch on OP7P on Netflix. They are encoded using VP9 and Netflix said they are slowly encoding more movies to be available in 1080 on mobile.
[Deleted]
stehova said:
Does Netflix return to HD if you re-lock the bootloader?
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Yes, L1 is restored when u relock bootloader. So you can have HD Netflix again
Don't do it. After dinner research if you try and lock your bootloader after the OS s been modified you'll brick your phone.
Sent from my GM1917 using Tapatalk
stehova said:
Does Netflix return to HD if you re-lock the bootloader?
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If you flash back to stock then relock your bootloader you will have L1 back. Do not relock without out being completely stock though or you will perma brick.
nrage23 said:
If you flash back to stock then relock your bootloader you will have L1 back. Do not relock without out being completely stock though or you will perma brick.
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Click to collapse
Just DON'T FLASH PERSIST.IMG , that will break the L1 forever , I did that , and even when the support restored stock , the L1 was gone .
It annoys me, I want to watch movies and TV series in good quality. So I give them money for a subscription expecting proper quality in return, but I get Full HD? I don't know. I used to watch very few soap operas, because I worked a lot. But during last year's quarantine, I switched to working remotely. And then there was a lot of time. I didn't have the money for paid subscriptions, and so I went to 123 movies. The platform surprised me with its picture and sound quality, there is a very high picture resolution.
thedamnone said:
No way and probably won't happen.
There are movies in 1080 you can watch on OP7P on Netflix. They are encoded using VP9 and Netflix said they are slowly encoding more movies to be available in 1080 on mobile.
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Click to collapse
From oos 11 beta 3 and up,,you got L1 work even you unlock and root,,, mine with unlock bootloader, and root

HDR compability?

Hi. Just quick question: is this device hdr compatible? Netflix says that no, youtube shows no hdr ( i can play hdr videos but with no hdr efects ). Anyone?
maderos said:
Hi. Just quick question: is this device hdr compatible? Netflix says that no, youtube shows no hdr ( i can play hdr videos but with no hdr efects ). Anyone?
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Should be it is listed many places as having HDR 10+. I haven't tried but will now.
Edit yea Netflix says it is not compatible....
Quoted from reviews "One thing worth noting is that Netflix does not support HDR playback on the FE as of writing this - YouTube and Amazon Prime Video, on the other hand, do, so the phone definitely supports HDR, but it will be up to Netflix to enable the streaming support in HDR. The DRM Info app reports the phone is indeed capable of HDR10, HDR10+, and HLG playback, and it has Widevine Level 1." They need to support it. The hardware is there.
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Thx...i know it already
Sent from my S20 FE 5G
Neither Netflix nor Prime shows in HDR for me on the S20 FE. Youtube detects the display is HDR capable, but does not seem to activate HDR (e.g., by maxing the brightness). My guess is Samsung caught these content providers by surprise with the release of the S20 FE, so they haven't had time to certify the display and make sure it works correctly with their services.
try the original youtube App not a modded Version.
It does HDR for me with high Brightness.
But sometimes the brightness stutters a bit.
maik005 said:
try the original youtube App not a modded Version.
It does HDR for me with high Brightness.
But sometimes the brightness stutters a bit.
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I can confirm HDR works. Just blinded myself watching some Costa Rican video.
It is no for me. Youtube app or vanced, no hdr effect.
Edit. Youtube app shows me hdr content but brightness changes too frequent.
Sent from my S20 FE 5G
Hi!
This issue is fixed?
I want to purchase the device and before that I want to know if the HDR support exists on Netflix.
Can someone please share a screenshot at "App settings - Reproduction specification" in the Netflix app?
Best Regards
jhobc said:
Hi!
This issue is fixed?
I want to purchase the device and before that I want to know if the HDR support exists on Netflix.
Can someone please share a screenshot at "App settings - Reproduction specification" in the Netflix app?
Best Regards
Click to expand...
Click to collapse
just looked on my S20 FE 5G EU Model (SM-G781B)
It says there
HDR possibilities:
None.
maik005 said:
just looked on my S20 FE 5G EU Model (SM-G781B)
It says there
HDR possibilities:
None.
Click to expand...
Click to collapse
Thanks!
What's the software version of your device?
jhobc said:
Thanks!
What's the software version of your device?
Click to expand...
Click to collapse
and the info from Netflix App an Netflix App version.
Thanks a lot @maik005 !
Samsung/Netflix forgotten about the HDR support for this device.
I will buy the device. Have nice specs for the price ratio.
Let's hope for some fix in a early future
But at least have Full HD... Better than nothing
Other than Netflix can HDR10 file be played with regular video players like MX Player and the Android stock video player?
HDR UHD 4K Demos | 4K Media
UHD 4K demos with HDR (high dynamic range), this expands the range of both contrast and color significantly.
4kmedia.org
I can play them without a problem.
But the display stays at low brightness and it does not look like HDR even with B
max brightness.
Tested with VLC and Samsung Video Player.
Now the S20 FE is on the Netflix HDR supported devices list
Maybe after a system update we can finally watch HDR content
How to use Netflix on your Android phone or tablet
To watch Netflix, download the app from the Google Play Store, open it, then follow the instructions.
help.netflix.com

Question S8+ HDR10 for Netflix, Amazon Prime Video & Disney+

Hi all, about to purchase the S8+ but would like to get confirmation on how the S8+ performs on these three streaming apps. Does it deliver HDR on all three, or just full HD? Concerned as seeing Netflix forums changing woodvine levels on various tablets. Thanks!
Alhjpl said:
Hi all, about to purchase the S8+ but would like to get confirmation on how the S8+ performs on these three streaming apps. Does it deliver HDR on all three, or just full HD? Concerned as seeing Netflix forums changing woodvine levels on various tablets. Thanks!
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Click to collapse
Can't give you an answer for APV or Disney+, but the Tab S8+ does indeed support full HD playback and has Widevine Level 1. It also has support for HDR10+. I have a rooted S8+ and I enjoy full HD content on it regularly.
Thanks SavXL. And in Netflix can you watch in HDR or just full HD? Just trying make sure I'll get most out of the screen
Alhjpl said:
Thanks SavXL. And in Netflix can you watch in HDR or just full HD? Just trying make sure I'll get most out of the screen
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It only shows the max resolution as full HD for me.
Side note, i do not think anyone adapted HDR10+ outside of Amazon.
The thing about HDR+ is that it is heavily supported by Samsung and Amazon, as a gimmick against DolbyVision. From what i know, which may have changed, you wont get HDR10+ from Netflix, Apple TV and Disney+.

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