Hey everyone, I've bought the Galaxy S10 (One punch-hole) months ago, but just realized that the in-app camera from Whatsapp take Ultra-Wide selfies for no reason... Is super weird, I'll try to leave some photos to prove it. If anyone know why this happens pls tell me. Is not a problem but I think is super weird this happens. Thanks for reading!
Just switch the camera twice in whatsapp viewfinder. You can use both the ultra wide angle and wide angle cameras in whatsapp.
Related
Hi there,
recently noticed following problem:
When there is direct sunlight in the face and I use the selfie camera to take a picture, then I've too much red in the face on the picture. Direct sunlight means no clouds, the light sun on the face. Sun, Nokia and face make a line.
This behaviour also happens with Camera FX. It doesnt happens with the rear camera. Already had contact to support...everything "normal". :X He also said, that the rear camera makes better pictures because both cameras take one picture together. Thought the only difference is the zoom?
Can smb try it out on his phone?
How does the zoom actually work?
From the specs both colour lenses are fixed, so below 3 times, is this simply digital zoom on the wide lens?
At 3x it also does not seem to always switch to the telephoto lens. Why?
I bought the phone for the camera abilities but currently question whether they work as advertised.
One review mentioned Open Camera as a better alternative, so I tried that, but from testing, that seems to never use the telephoto lens in any conditions?
I notice as well that apps like Lightroom do not pick up an option for the second lens either.
Ajf350d said:
How does the zoom actually work?
From the specs both colour lenses are fixed, so below 3 times, is this simply digital zoom on the wide lens?
At 3x it also does not seem to always switch to the telephoto lens. Why?
I bought the phone for the camera abilities but currently question whether they work as advertised.
One review mentioned Open Camera as a better alternative, so I tried that, but from testing, that seems to never use the telephoto lens in any conditions?
I notice as well that apps like Lightroom do not pick up an option for the second lens either.
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Click to collapse
Hi, I dont claim to be an expert, but I think I can answer your questions
Yes, any zoom level below 3x is effectively digital based. It's not a straight crop so you will get better results from using that zoom than cropping in to a wide shot later.
For 3x zoom will use the tele camera provided the subject is far enough away for it to focus, and there is enough light. i.e trying to take macro-type shots with the zoom lens is a no go, and in low light the software will use the big primary sensor as the tiny sensor used for the tele would just give a noisy mess of an image.
N.B: The image preview shown in the app when zooming doesn't always update to reflect the feed coming from the tele lens. (you can normally see it transition) when you actually take the image, it will use the correct lens for the conditions, even if the preview suggested otherwise.
Seems that third party apps can't access the other sensors, at least for now.
Finally, the same as above it true when recording video. Contrary to what some sites have reported the phone WILL switch to the tele camera for zoom levels of 3x+, and can do so whilst recording. The same applies as photos, 1-2.9x will be digital zoom (and for video is does appear to be a straight crop, no clever digi-zoom). In this range the quality is pretty poor, so try videoing a 1x or 3x only. (note the tele cam has ois which is great for shake-free video)
Thanks for thr clarification.
Think I understand better now what is happening!
I had also emailed Huawei support and their response was basically the same.
Think it would be good to have this clearer in reviews and spec sheets though.
I am generally happy with the camera but bought it to use the 3x a lot for close ups, which seems to be one scenario where it may not be using the actual tele lens in full.
Thank you!
I've been having same issue all day with my new P20 pro and been thinking that the phone or app is broken. So pleased the 3x works like that. I'll now try test it. ?
Thanks for giving this response. B&W sensor on it is insanely good so I was bummed by the broken 3x
So I got my S10+ today and everything is great excpet for my most used app which is Snapchat. The front facing camera quality is terrible and it's extremely zoomed in. Whenever you take a picture it also jumps and moves the picture in and out quickly. Anyone else run into this problem
My quality is pretty good but it definitely is zoomed in...have to hold the phone at arms length for it to look normal
Yeah same here, snapchat just did an update that changed a bit. But the problem of the camera being zoomed is still there
Nitro1max1 said:
So I got my S10+ today and everything is great excpet for my most used app which is Snapchat. The front facing camera quality is terrible and it's extremely zoomed in. Whenever you take a picture it also jumps and moves the picture in and out quickly. Anyone else run into this problem
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Click to collapse
how is the quality of the rear camera? I also use snapchat a lot and the quality of both the front and rear camera is very poor in my note 9.
kunalgugnani said:
how is the quality of the rear camera? I also use snapchat a lot and the quality of both the front and rear camera is very poor in my note 9.
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The rear camera is quite a bit better than the front. But it's still snapchat quality and looks nothing like the pictures taken in the camera app. Its decent tho, the front camera situation is still the same.
Guys, anyone having this problem too? If you zoom from above 1x to 5x (before the switch happens) all pictures from my camera become almost monochrome, I screen recorded what happens.
Check this link, I uploaded a video of what happens to my viewfinder whenever I click the shutter button in zoom option.
Check for example the difference between 1x and then above it
https://streamable.com/5f5nx
Hey did you find a fix for this? I just picked up a P30 pro and i discovered the exact same behavior with my camera. im seriously considering returning this device because of it!!!
Errrrm, it's a grey cat sat next to a grey cupboard?
Yes, the issue is there on my phone too.... hope they'll fix it somehow
Telephoto lens is a lot lower spec than the main 1x lens, only 8MP
Sometimes for fairly close subjects like that cat and stuff, you're better off using main camera @ 1x and cropping
Help
Hi did you manage to get this fixed? I have the same issue when I zoom the viewfinder is full colour but the picture de saturates when you press shutter
I have been to. Huawei who replaced the camera and I'm still having the issue
Please help if you have the answer
Many thanks
This seems to be a lower specced lens or sensor more than software, it makes the telephoto lens useless.
I have the same problem. To debunk some of the replies, it's not because the cat is grey. It's not because the telephoto lens is of lower quality because it's not used between 1.1-2.9X zoom where muted colors happen and what does "only 8MP" have to do with the colors.
There's definitely a software bug. Like others said, it looks good in the viewfinder but comes out almost greyscale when saving. A bug, just like the main camera being out of focus when zooming back out in video recording. Such simple bugs but still not fixed.
Noticed this too :/
I have this problem too. I had it on emui 9 and now on emui 10. I writed to the support but they think it's hardware defect..
1 year with this phone and the problem isn't resolved yet. And not only that problem, white balance is too blue, the sharpness is really hard, absurd amount of contrast. I'm very disappointed with this phone, because was publicize as "the best photography phone" and It's a lie. This phone do "good photos" if you hate photography.
Hi, I got my p20 pro as a 2nd hand/used phone.
So if I understand correctly, the top camera/tele lens is supposed to give a better image quality than the main camera's digital zoom, right?
Mine is the opposite. The tele lens...well....sucks big time. The image quality honestly looks like the image quality of a phone from 15 years ago. The digital zoom of the main camera is way better looking. The video in the link below is the video capture of the moment when it automatically switched to the tele lens. Everything seems blurry and glowing.
https://www.youtube.com/watch?v=0NBkFjNTDnw
Physically, I can see that the lens is a bit murky, by shining a small flashlight directly above the lens. Anyone have a tip on how to clean the lens safely? Or is the only option is to replace the whole camera unit?
I found a replacement part on aliexpress, and watched a video of the replacing process on youtube. Seems simple enough, can a layman like me pull it off (replacing the part myself)?
Thank you in advance.
zoom outside on cars or trees not inside on an table.
there is no problem with your phone
!Manu! said:
zoom outside on cars or trees not inside on an table.
there is no problem with your phone
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Hello, thank you for the reply.
Actually that's the first time I noticed the problem, when shooting outdoor in bright daylight. I just didn't screen record it at the time.
Made another screen video, shooting in bright daylight, at 1 PM:
https://www.youtube.com/watch?v=ZBIh3Y5P7a4