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I went and talked to an AT&T salesperson at the local AT&T Corporate store. I told them I had a Premier account (which is true). I asked what price they could give me on a Tilt. He said:
1. The cost for Premier customers is $399, and it is manditory to get a 2 year upgrade.
2. I have to get a new SIM, I can't use my current one (which works in my Cingular 3125 just fine).
Are either of these things true? The Premier website seems to say I can get the $399 price without renewing my contract (on which I still have a year left). I don't see why I need a new SIM either.
Also, I have heard of people getting $299 from premier with no contract upgrade. If I were to bring a screenshot of the premier site with this price to the AT&T store, would they give me that price? What about Best Buy?
I have a premiere account and got the phone for $299. The website said $399. I didn't HAVE to renew, but since my initial two-year contract was up in a week, I'd have to anyways.
.:Christian:.
Your old simcard may work on this device, but you'd better get a new 3G sim. Not sure about the difference (I guess it allows you to connect to faster speed) and I also know it allows you to store more contact on your sim and more than 1 number for each contact (which is completely useless on a device like the kaiser btw).
fun_key said:
Your old simcard may work on this device, but you'd better get a new 3G sim. Not sure about the difference (I guess it allows you to connect to faster speed) and I also know it allows you to store more contact on your sim and more than 1 number for each contact (which is completely useless on a device like the kaiser btw).
Click to expand...
Click to collapse
Plus, you don't have to pay for a new SIM card. I went in with my 8525 and told them (AT&T) I had WM6 on it and wanted to make sure I was ready for 3G (which, ironically, wasn't enabled in the Minneapolis area until yesterday - AFTER I bought my Tilt). They gave me a nice, new 3G SIM for the low, low price of $0.
Its easy dont deal with salespeople, call the 1800 number speak directly with the cancellation department they have access to the best price. I simply tell them I am geting a better deal for a phone .....and if you cant give me a better deal I'm goign to cancel, dont worry you dont have to cancel, tell them you want to knwo when the last day of the billing is as cards .... i got the 8525 when it was new for 99.00 and the premier price was 299.00
get the new sim card it is 3g capable..so it is faster data speeds..yes premiere account is online for 399 dollars but if you just update your phone and data plan you get 100$ plus 25$ instant discount..I got it for 275 plus tax..my premier account says 399 as well..just update the plan and data plan and check out..let us know how it goes..u can buty it online from the option -add a line- option which is on the main account page..
Hayati
hahahaha, NEVER, i repeat NEVER, ask for AT&T salespeople for advice on plans or requirements...I dont like to put down people for their jobs, but AT&T salespeople are straight sharks...I had my mom go in to get an 8525 yesterday, and she told me the salesperson told her that a data plan was REQUIRED with the purchase of an 8525...I mean these people are just out to rob you blind...do yourself a favor and look in the forums and talk to other ATT users (such as myself) if you need an honest opinion...anyways in regard to your question, the tilt is 399 online with premier if you are NOT due for an upgrade...if its been two years and you are due for an upgrade, go into a corporate store and let them know...because depending on your premier discount, you can get a REAL discount on the tilt without even needing to reup on your contract...I just got a tilt otd for $284 without renewing my contract because I'm a Premier client and I was due for an upgrade...hope this helps.
it's very simple, a sale person earns more commission, if the sell the phone for more money, this is the case in hong kong, could be the same for at&t.
kms
hayaticik said:
get the new sim card it is 3g capable..so it is faster data speeds..yes premiere account is online for 399 dollars but if you just update your phone and data plan you get 100$ plus 25$ instant discount..I got it for 275 plus tax..my premier account says 399 as well..just update the plan and data plan and check out..let us know how it goes..u can buty it online from the option -add a line- option which is on the main account page..
Hayati
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Click to collapse
Get a new SIM card but don't change your plan. I switched to the Tilt from the old 2125, and am able to still use the MediaMax plan I was on for $20 a month with no problem. Sure, I forfeited the $100 mail-in rebate by not signing up for a new data plan, but do the math - by not spending $40 a month for the PDA connect plan, I'll break even in 5 months and be ahead after that. As far as the SIM card, there shouldn't be a charge to get the 3G sim card swapped out.
y is it that i hear about that you dont have to get a data plan With the phone??isnt that the deal?
I am in the middle of a two year plan already (11 months in), so I don't want to extend again right now. I think I will try the cancelation department. Any advice about what story to give them to get a good deal from them? What is the number for cancelation?
I don't have a data plan, and I don't need one (I plan to use the PDA for schedule and GPS functionality), so rebates for new data plans don't help me.
Jozer99 said:
I am in the middle of a two year plan already (11 months in), so I don't want to extend again right now. I think I will try the cancelation department. Any advice about what story to give them to get a good deal from them? What is the number for cancelation?
I don't have a data plan, and I don't need one (I plan to use the PDA for schedule and GPS functionality), so rebates for new data plans don't help me.
Click to expand...
Click to collapse
I am not saying threatening/pretending to cancel will or won't work. However, I know that the phone reps are authorized to cancel your account and assess an ETF IF you threaten to cancel. I don't think it's something that is widely/normally done, but they do have the authority once you identify yourself and speak those magical words. Good luck with your call!
jackieboy said:
Its easy dont deal with salespeople, call the 1800 number speak directly with the cancellation department they have access to the best price. I simply tell them I am geting a better deal for a phone .....and if you cant give me a better deal I'm goign to cancel, dont worry you dont have to cancel, tell them you want to knwo when the last day of the billing is as cards .... i got the 8525 when it was new for 99.00 and the premier price was 299.00
Click to expand...
Click to collapse
I got it for 60. hehe
I still use my blue sim card from my original ATT charter plan ($99 month unlimited) which dates back to at least 2002. I am able to connect to the 3G networks and HSPDA without the 3G sim card. Don't let the salespeople at ATT tell you that you cannot connect without upgrading your sim card, plan, etc. I've used the same ATT blue sim card with the same blue charter plan on a treo 600, treo 650, htc hermes and now the ATT Tilt. I've always been able to connect to the internet, etc. with the same blue sim card.
You must not be in california. They did a force switch out of all the old ATT sim cards here. There is no charge for switching out sim cards...You simply walk into a store tell them you need a new sim card and they program it for you and you walk out. simple as that. If you dont want the hassle then you can buy them on ebay for like $5 including shipping. then just call up att to activate it on your account.
I'm in Los Angeles, California. Sim works like a charm. I've been out of the State and out of the Country over the years. I have not had any problems.
Do not deal with the in store sales people. They are liars. At least the ones I encountered in Los Angeles when I brought in my Unlocked TyTN II to get a plan.
I was told that I HAD to sign a 2 year contract. That they did NOT do 1 year contracts or NO contract service. I mentioned that I was not buying a phone from them, no subsidy, so I should not be locked into a contract with a hefty cancellation fee. They argued they did not do anything but 2 year contracts, and because I would be eligible for a subsidized phone I would be subject to the cancellation fee.
I signed up because I needed service. Came in the next day with AT&T's price plans for the Tilt (2 year, 1 year, and No contract prices) and showed it to them, demanded (politely) that my plan be changed to non-contract. They refused...I called them liars (not at all politely this time) in front of their customers. I walked out and later called the 800 number, and had it straightened out.
I will never deal with these people in the stores again.
You guys are assuming an awful lot of knowledge on the part of sales people that spend probably 80-90% of their day selling far more traditional phones to customers, probably aren't trained all that well, and likely make in the vicinity of $8-9/hr. to start. I doubt that their liars, I suspect that they couldn't actually step you through all of the options that actually are available if their lives depend on it.
The folks in the call center tend to be "better" because they're handling far more volume from people, have immediate access to a knowledgebase on-screen that provides them the right information quickly, and have backup personnel waiting in the wings to answer questions.
Maybe it'd be better to assume that the store manager can't deal with the turnover he/she has to run into, that you probably know more than they do (if you've been doing research), and ask them to try it your way politely?
I'll grant you I'd prefer the store personnel to be better trained, but I doubt there's the malice implied in the word "liar."
greg3d said:
I was told that I HAD to sign a 2 year contract. That they did NOT do 1 year contracts or NO contract service.
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Click to collapse
There is a no-contract option for the post-paid service, but it does not include "promos" like m2m. Also, the rep doesn't get paid if don't get a contract, so maybe they're just playing dirty into AT&T's dirtier rules.
mrlawyer said:
I still use my blue sim card from my original ATT charter plan ($99 month unlimited) which dates back to at least 2002. I am able to connect to the 3G networks and HSPDA without the 3G sim card. Don't let the salespeople at ATT tell you that you cannot connect without upgrading your sim card, plan, etc. I've used the same ATT blue sim card with the same blue charter plan on a treo 600, treo 650, htc hermes and now the ATT Tilt. I've always been able to connect to the internet, etc. with the same blue sim card.
Click to expand...
Click to collapse
While it's true you are connecting to the HSPDA network, fact is you're not getting HSDPA speed. I JUST switched my old Blue plan to an Orange plan and I noticed a HUGE gain in internet speed.
volcomnator999 said:
y is it that i hear about that you dont have to get a data plan With the phone??isnt that the deal?
Click to expand...
Click to collapse
You really don't. You can get a Media Max option for your PDA and surf the 3G airways without penalty but because PDA Personal options make more money for them they tell you that you're forced to get that instead. Don't believe them.
I just got an HTC Pure from AT&T but did not get a new SIM card or plan. I am planning to unlock the device to bypass the $30 per month charge for a data plan.
I currently am using an unlocked T-Mobile Dash (HTC S620) on AT&T's network.
I was wondering if there was any way to buy the $10 per month per phone data plan for myself, my brother, and my mom, then switch my SIM card to the unlocked Pure and have AT&T not recognize the new device.
OR
Could I simply switch the SIM card without unlocking and still get the $10 per month per phone data plan?
my friend if i can do so i would have done that long ago and gotten me a pure, but att and htc made plans that all 850 phones belongs to att. when u insert the sim into the phone no matter what the IMEI from the pure gets identified and the plan get switched over automatically.
only way to bypass that is by changing the IMEI of the phone, which is illegal and i dont know if it can be done
are you 100% sure? because I've gotten mixed answers between you, Yahoo Answers, and AT&T themselves
ATT said no??, yahoo said??? i say no
i know some ppl have gotten away with it by upgrading to a pure and stayed with the $10 data plan.
so if u would like to risk it go ahead
Actually the guy at AT&T said it may work. Yahoo said it did. I'm confused. What's the risk if I do get the data plan? Can I switch back to my old phone and get it taken off?
the risk i am talking about the automatic data plan activation, i have asked almost every ATT in miami if there is a way to get around it i have gotten the same answer NO
hmm, ok.
thanks for your help, I'm gonna go into an ATT store tomorrow to see if they can do anything. but I know what answer to expect now
They do not change your plan automatically.
I have had a HTC TILT, HTC FUZE, and am now with my HTC PURE.
I have the ATT data plan for 9.99 unlimited.
All I did was switch my sim to any ATT non PDA phone. Call att, have them add this feature. Then just slap on my sim on my HTC device.
That simple, have been doing it for years and even to my most recent bill I still have the 9.99 Media net plan.
cobo10201 said:
I just got an HTC Pure from AT&T but did not get a new SIM card or plan. I am planning to unlock the device to bypass the $30 per month charge for a data plan.
I currently am using an unlocked T-Mobile Dash (HTC S620) on AT&T's network.
I was wondering if there was any way to buy the $10 per month per phone data plan for myself, my brother, and my mom, then switch my SIM card to the unlocked Pure and have AT&T not recognize the new device.
OR
Could I simply switch the SIM card without unlocking and still get the $10 per month per phone data plan?
Click to expand...
Click to collapse
Multiple posts won't win you any friends!
TheChemist187 said:
They do not change your plan automatically.
Click to expand...
Click to collapse
Yes. They do. I have experienced this with the iphone. I put my sim into an iphone and my plan changed to iphone data plan. I had to call ATT, tell them that I was just checking it out, and got it changed back.
TheChemist187 said:
I have had a HTC TILT, HTC FUZE, and am now with my HTC PURE.
I have the ATT data plan for 9.99 unlimited.
All I did was switch my sim to any ATT non PDA phone. Call att, have them add this feature. Then just slap on my sim on my HTC device.
That simple, have been doing it for years and even to my most recent bill I still have the 9.99 Media net plan.
Click to expand...
Click to collapse
I had a LG-VU with the $9.99 data plan.
I upgraded to the HTC Pure. When the box arrived, the first thing I did was to open the phone and remove the new sim that they had inserted into the phone. I put my old sim from the LG-VU and fired up the phone.
It is 3 months now and my data plan is still $9.99.
I been having the $9.99 plan since july and I have the HTC pure. My plan is 4 years old though and I started with a razr.
If you have an ooooold plan that you got through an offer or whatever.....then you are ok....new plans from about three years and before....you want to theter (without the 60 dollar plan) get ready for a 2k plus bill. Been there years ago. Not worth it
after 6 months with the phone, you can cancel data and even have them put a data block
or so i've been told, but unlocking wont allow you to remove it, you're breaking the contract that got you the phone for cheap (or free in my case)
can some1 explain to me wtf this is all about?
If i have a, let's say a Tmobile contract (or any other, AT&T, Vodafone, etc) and i am using "x" phone with this contract....and i buy a new phone, which is different, then why am i not allowed to just change phones? coz that seems to be your guys problem, correct?
are u stuck on one phone for your whole contract? and if u change to, say a better phone, they up your contract price?!?!?!?!? that's HARD to swallow over here in europe... but is that the case?
I have spent countless hours of research here and at howard forums. They will auto switch your plan if you have a Nexus one or a ATT branded smartphone. You would have to get a T-Mobile branded smartphone butt you will loose 3G or get a unbranded smartphone imported which will cost you a lot of mulah. I was looking at getting at HD2 form Australia so I can get the 850 band (3G) but that was selling for 600-800 bucks.
Good luck with your quest young one.
try this... keep an old basic phone lying around and IF they ever DO switch it, call AT&T (USING THE OLDER PHONE!!!) and tell them you borrowed a friends phone for a few weeks while yours was broken and to verify that you are no longer using a "smartphone" and to drop it back down to $10/mo. They should only do random sweeps and this might happen once every few months... Works for me!!
i tried doing the switch back to a non smart phone technique, yet everyday i would get a text saying att has upped my plan to a smart phone one, so now im out 20 bucks , same with iphone, although you could unlock it to get a 10 dollar plan
I guess I'm lucky then. When I called to get internet for my At&t 8525 (about 3 years ago) I asked for an unlimited plan. The representative added a $15 plan. Since then, I've upgraded to a Tilt and now I'm on a HTC Pure with the same plan.
Even with an unlocked iPhone they are still able to add the $30 plan, that is exactly what they did to me. It has to do with the ATT sim card not the phone itself.
chikoo said:
Yes. They do. I have experienced this with the iphone. I put my sim into an iphone and my plan changed to iphone data plan. I had to call ATT, tell them that I was just checking it out, and got it changed back.
I had a LG-VU with the $9.99 data plan.
I upgraded to the HTC Pure. When the box arrived, the first thing I did was to open the phone and remove the new sim that they had inserted into the phone. I put my old sim from the LG-VU and fired up the phone.
It is 3 months now and my data plan is still $9.99.
Click to expand...
Click to collapse
Update:
ATT has now automatically switched me to the $30 data plan, for my convenience (ha!).
I took out the SIM and put it in another "feature" phone and I was given the option to use the $9.99 plan.
I selected that and switched the SIM back to the ATT Pure.
Guess what?
For my "convenience", ATT switched me back to the $30 data plan.
I got my Bionic for $250.00 and we have a nationwide corporate pool that includes....wait for it...unlimited data. They are also running a promo for new customers where you can send in your old pos phone and get at least a $100.00 Verizon gift card. Accessories here I come.
The main point is if you have a decent corporate discount, you can get it for $250.00 then send in an old phone and get $100.00 gift card which you can use to pay your bill. It is like getting it for $150.00
I was told that you're only eligible for the gift card if you are coming from a device without a data plan...
Are you sure about the unlimited data? I thought unlimited data was gone even for corporate users? Unless you particular company has a separate secret deal with VZ....
dan46n2 said:
I was told that you're only eligible for the gift card if you are coming from a device without a data plan...
Click to expand...
Click to collapse
Which would mean you lose your grandfathered in unlimited data plan....wait...going from 3G to 4G do they grandfather in your unlimited data?
shadowclock said:
Which would mean you lose your grandfathered in unlimited data plan....wait...going from 3G to 4G do they grandfather in your unlimited data?
Click to expand...
Click to collapse
I ordered my Bionic this morning and was able to keep my unlimited plan coming from a 3g smartphone (Incredible).
I was able to keep unlimited data coming from the inc as well
TauntingBull said:
Are you sure about the unlimited data? I thought unlimited data was gone even for corporate users? Unless you particular company has a separate secret deal with VZ....
Click to expand...
Click to collapse
Yup, we have a super secret deal I guess. We have 117,000 employees.
dan46n2 said:
I was told that you're only eligible for the gift card if you are coming from a device without a data plan...
Click to expand...
Click to collapse
It says for new customers. The way I read it, I should be able to send in whatever old phone I have and I will get at least 100.00. It doesn't have to be a Verizon phone.
I got my phone this AM for 149+ tax. It was 249 the a additional 100 off for going from a 3G to 4g smartphone.
The $100 special offer is for going from a feature phone to a 4G phone, and for that you have to mail in the feature phone and jump through some more hoops, not an instant discount. So power to you brother, but whatever you got wasn't the "Get Paid to Trade" deal.
Proof
New Customers!
For a limited time, activate a new line of Smartphone service with Verizon Wireless, and receive a Verizon Wireless gift card worth at least $100, when you trade in an old phone.
Upgrade
Already a Verizon Wireless customer?
Need to Upgrade? Upgrade to a Smartphone today and you'll be eligible to receive a Verizon Wireless gift card worth $100 when you trade in your old Verizon Wireless basic phone.
Add a Line
Ready to Add a Line? Activate a new line of service with a Smartphone today and you'll be eligible to receive a Verizon Wireless gift card worth at least $100 when you trade in an old phone.
Need to Trade-In Your Phone?
Follow these steps to get your $100 Verizon Wireless Gift Card.
Activate a Smartphone line of service with a new 2 yr contract agreement and data plan.
Within 10 business days, you will receive your promotion code via email or text message after you've activated your phone.
Then, visit our Trade-In program web site to submit your request along with your promo code.
You will receive a postage paid envelope (within 5 days) and mail in your used basic device. You must return your device within 30 days of trade-in submittal.
Allow up to 3 weeks for us to process your Verizon Wireless Gift Card.
Receive your $100 Verizon Wireless gift card in the mail. Use it to pay your bill or buy accessories with ease from the comfort of your home with
MY Verizon.
Let me start by saying that I fully realize the options are slim at this point. When you want a T-Mobile HTC One, but don't want to be a T-Mobile contract customer. I use a T-Mobile MVNO, so I want to get an HTC One to Sim unlock and use with my MVNO. No T-Mobile stores in my area have it, I can't buy online since I don't want a T-Mobile post-pay plan, and I'm not paying extra for it off EBay.
I figure in time, obviously, more options will become available for people like me. And I started this thread, to facilitate information for we who want a T-Mobile HTC One without being financially locked to T-Mobile for years :laugh: .
So as options come available, or if you know if any options now where it can be purchased at regular retail price or less. Feel free to post here.
And I don't want a Dev Edition, since I'm not in a T-Mobile refarmed area.
Darnell_Chat_TN said:
Let me start by saying that I fully realize the options are slim at this point. When you want a T-Mobile HTC One, but don't want to be a T-Mobile contract customer. I use a T-Mobile MVNO, so I want to get an HTC One to Sim unlock and use with my MVNO. No T-Mobile stores in my area have it, I can't buy online since I don't want a T-Mobile post-pay plan, and I'm not paying extra for it off EBay.
I figure in time, obviously, more options will become available for people like me. And I started this thread, to facilitate information for we who want a T-Mobile HTC One without being financially locked to T-Mobile for years :laugh: .
So as options come available, or if you know if any options now where it can be purchased at regular retail price or less. Feel free to post here.
And I don't want a Dev Edition, since I'm not in a T-Mobile refarmed area.
Click to expand...
Click to collapse
t-mobile doesnt have contracts anymore
skinsfanbdh said:
t-mobile doesnt have contracts anymore
Click to expand...
Click to collapse
To clarify, I don't want a T-Mobile plan. You can't buy from T-Mobile's site or telesales unless you buy a T-Mobile service plan.
Darnell_Chat_TN said:
To clarify, I don't want a T-Mobile plan. You can't buy from T-Mobile's site or telesales unless you buy a T-Mobile service plan.
Click to expand...
Click to collapse
but there is no contract just pay for the first month then cancel
op say you dont want to be financially locked for years. you buy the phone and pay $30 for the cheapest plan then cancel it. only way i know
You can if you sweet talk the rep I have a note on my account to get one.
1) Order one from T-Mobile with a new number via phone (tell them you want to pay in full, no financing).
2) DO NOT use/activate the SIM card they send you at all.
3) Call to cancel service (give them your SSN since you don't know your phone number).
4) When they send you a bill for $10.68 partial months usage, call them, ask for the Buyers Remorse department, then ask them to credit your account and close it.
That's what I did.... didn't cost me a dime other than the $580 or whatever for the phone.
skinsfanbdh said:
but there is no contract just pay for the first month then cancel
op say you dont want to be financially locked for years. you buy the phone and pay $30 for the cheapest plan then cancel it. only way i know
Click to expand...
Click to collapse
Already clarified, I don't want any plan, never mind the talk of years. The lowest plan they will allow with the HTC One is a $50 plan.
I had this chat with a T-Mobile rep, to see if I could avoid ever activating to avoid any plan fee.
Thank you for choosing T-Mobile. A representative will be with you shortly.
Welcome to T-Mobile online sales support, how may I help you with your purchase today?
You: Yes
You: I have a question
Betty: Sure.
You: If I buy an HTC One now and pay in full, but don't want to activate it for a while. Will T-Mobile hold off on ever billing me till I activate service with the included Sim card?
Betty: Yes, you can call customer care and delay its activation.
You: OK, so I'll need to call and ask them to delay activation. Will I have to give them a fixed date to activate?
Betty: Yes, you can delay the activation maximum 15 days.
You: OK, thank you.
Betty: You're welcome.
Click to expand...
Click to collapse
So I'd have to pay an extra $50. I'm just not in the mood to pay more than regular retail. But I guess that's an option for anyone who wants to pay a little extra while not paying as much as the folks selling on Ebay are asking... So that is one option I did not consider earlier. But I'm not taking it .
Tidbits said:
You can if you sweet talk the rep I have a note on my account to get one.
Click to expand...
Click to collapse
Can't have an account if you're not a T-Mobile customer .
No that's a winner!
rpmccormick said:
1) Order one from T-Mobile with a new number via phone (tell them you want to pay in full, no financing).
2) DO NOT use/activate the SIM card they send you at all.
3) Call to cancel service (give them your SSN since you don't know your phone number).
4) When they send you a bill for $10.68 partial months usage, call them, ask for the Buyers Remorse department, then ask them to credit your account and close it.
That's what I did.... didn't cost me a dime other than the $580 or whatever for the phone.
Click to expand...
Click to collapse
SWEET!!! I'm making that move now.
I thought you had an account with T-Mobile. I see you on the forums from time to time there.
Tidbits said:
I thought you had an account with T-Mobile. I see you on the forums from time to time there.
Click to expand...
Click to collapse
Me? No, I use Solavei which is an MVNO that runs on T-Mobile's network. I'm down to $9/mo for unlimited everything (4gig throttle) so I'm not gonna switch anytime soon
Tidbits said:
I thought you had an account with T-Mobile. I see you on the forums from time to time there.
Click to expand...
Click to collapse
I used to be there way more when I was a customer, but since leaving, I kind of enjoy folks assuming I'm a customer :laugh: . And I've been accused there of being a T-Mobile shill so many times, I get a kick out of the false accusations . It's entertainment for me. So I don't spoil it by announcing there that I left T-Mobile last year.
I've got zero hard feelings towards T-Mobile. And some people who do dislike T-Mobile just hate that I don't hate T-Mobile with them.
(I can't mention who I'm with here. So any other talk about it would need to be via PM.)
I bought mine at Walmart. No fuss, bought it like anything else in the store.
So I got my HTC One today. And I immediately called T-Mobile Customer Care to cancel service. Apparently they setup my new "account" to open today, same day I received the device. And it was so new, they had trouble finding it at first. But they found it, I canceled it. I had to go through 2 layers to cancel. They told me since I closed the account the same day it was opened, that there will be no charges at all .
So if you buy from T-Mobile, be sure you cancel the service plan the same day you get the device in your hands. And of course if they talk about returning the device you just paid full price for, you can tell them that's not happening .
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Almost very useful, except should clarify by stating that you got your phone via t-mobile.com and not in store. Apparently, if you want to cancel the rate plan service, you have to go back to the sales channel through which you first obtained service. That is, cancellation of a store-bought rate plan needs to be done at the store.
I went through quite a bit of frustration trying to buy this phone in the store; apparently buying a phone w/o a rate plan is not allowed. You really have two options: 1) Get a pre-paid rate plan for a month (since this initial pre-paid plan is non-refundable), then cancel after the month is up in order to switch to the $30 walmart/100min/5GB plan, or 2) get the phone (paid in full) with a post-paid $50 base plan, then cancel after the initial 14 days 'buyer's remorse' period.
Of course, since I just bought the phone today, I do plan to cancel the rate plan in store tomorrow. I don't see how this will work, considering the store sales reps gave me an incredibly hard time for "buying a phone only to cancel the rate plan later". I might end up returning the phone as well just to save on the frustration (at the cost of $50 restocking fee), and buy it online instead...
Darnell_Chat_TN said:
So I got my HTC One today. And I immediately called T-Mobile Customer Care to cancel service. Apparently they setup my new "account" to open today, same day I received the device. And it was so new, they had trouble finding it at first. But they found it, I canceled it. I had to go through 2 layers to cancel. They told me since I closed the account the same day it was opened, that there will be no charges at all .
So if you buy from T-Mobile, be sure you cancel the service plan the same day you get the device in your hands. And of course if they talk about returning the device you just paid full price for, you can tell them that's not happening .
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
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randomtask111 said:
Almost very useful, except should clarify by stating that you got your phone via t-mobile.com and not in store. Apparently, if you want to cancel the rate plan service, you have to go back to the sales channel through which you first obtained service. That is, cancellation of a store-bought rate plan needs to be done at the store.
I went through quite a bit of frustration trying to buy this phone in the store; apparently buying a phone w/o a rate plan is not allowed. You really have two options: 1) Get a pre-paid rate plan for a month (since this initial pre-paid plan is non-refundable), then cancel after the month is up in order to switch to the $30 walmart/100min/5GB plan, think again, or 2) get the phone (paid in full) with a post-paid $50 base plan, then cancel after the initial 30 days 'buyer's remorse' period.
Of course, since I just bought the phone today, I do plan to cancel the rate plan in store tomorrow. I don't see how this will work, considering the store sales reps gave me an incredibly hard time for "buying a phone only to cancel the rate plan later". I might end up returning the phone as well just to save on the frustration, and buy it online instead...
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Just take it back to a different store. ...or wait... I'm not sure I believe that story at all... it should not matter where you got service, you should be able to cancel service over the phone. Just ask for the right department and they will close your account over the phone. They cannot prevent you from being able to cancel over the phone because you bought it in the store. Just insist you want to terminate your account immediately... they legally have to do that for you.
EDIT: I know what happened... the rep thought you needed to return your phone. The do insist that you return devices to where you got them, but just call back, I guarantee they will terminate your service over the phone if you are pushy about it.
randomtask111 said:
Almost very useful, except should clarify by stating that you got your phone via t-mobile.com and not in store. Apparently, if you want to cancel the rate plan service, you have to go back to the sales channel through which you first obtained service. That is, cancellation of a store-bought rate plan needs to be done at the store.
I went through quite a bit of frustration trying to buy this phone in the store; apparently buying a phone w/o a rate plan is not allowed. You really have two options: 1) Get a pre-paid rate plan for a month (since this initial pre-paid plan is non-refundable), then cancel after the month is up in order to switch to the $30 walmart/100min/5GB plan, or 2) get the phone (paid in full) with a post-paid $50 base plan, then cancel after the initial 14 days 'buyer's remorse' period.
Of course, since I just bought the phone today, I do plan to cancel the rate plan in store tomorrow. I don't see how this will work, considering the store sales reps gave me an incredibly hard time for "buying a phone only to cancel the rate plan later". I might end up returning the phone as well just to save on the frustration (at the cost of $50 restocking fee), and buy it online instead...
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At the time of earlier discussion, in store purchase was not an option . As rpmccormick mentioned, you can cancel a plan via phone. Continue to press your case, because there's obvious confusion regarding your situation. I did much like you via what you've noted as option #2 above. Where you buy does not matter. That I purchased apart from a store is not a factor here. And I canceled the rate plan the day I got the device, which was a few days later. Continue to press your case to cancel the plan and you don't need to wait 14 days. You'd want to cancel that plan right away. If you paid full price for the device, its yours and you don't need to keep the plan if you don't want it.
Can I use unlocked T-Mobile One with Straight Talk (AT&T sim)?
Sent from my HTC One using Tapatalk 2
OK status update - Based on what rpmccormick and Darnell_Chat_TN have said, I tried again over the phone to cancel and this time - SUCCESS!
I realized a few things in the process:
1) Need to say the right things
a) Phone is PAID IN FULL so no need to return
b) Cannot physically make it to the store or call them since out of the country
I think it didn't work before because the loyalty dept reps kept on thinking that I'd need to return the phone as well, and that keeping it was not an option despite the full payment. Once you clarify / press on that it is only the rate plan that you'd want to cancel, they eventually will process it, just like how the other guys have said.
Darnell_Chat_TN said:
At the time of earlier discussion, in store purchase was not an option . As rpmccormick mentioned, you can cancel a plan via phone. Continue to press your case, because there's obvious confusion regarding your situation. I did much like you via what you've noted as option #2 above. Where you buy does not matter. That I purchased apart from a store is not a factor here. And I canceled the rate plan the day I got the device, which was a few days later. Continue to press your case to cancel the plan and you don't need to wait 14 days. You'd want to cancel that plan right away. If you paid full price for the device, its yours and you don't need to keep the plan if you don't want it.
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AirSupply said:
Can I use unlocked T-Mobile One with Straight Talk (AT&T sim)?
Sent from my HTC One using Tapatalk 2
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You can, but you won't get anything but EDGE data speeds.
randomtask111 said:
OK status update - Based on what rpmccormick and Darnell_Chat_TN have said, I tried again over the phone to cancel and this time - SUCCESS!
I realized a few things in the process:
1) Need to say the right things
a) Phone is PAID IN FULL so no need to return
b) Cannot physically make it to the store or call them since out of the country
I think it didn't work before because the loyalty dept reps kept on thinking that I'd need to return the phone as well, and that keeping it was not an option despite the full payment. Once you clarify / press on that it is only the rate plan that you'd want to cancel, they eventually will process it, just like how the other guys have said.
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Yea, I had to explain to them in a similar manner. They were also trying to confuse me with someone who needed to return the device when I talked with them. It takes a little time for them to "get it" and understand you're not someone they have on the hook for a subsidized device or paying for the device over time. But after enough explaining they get it.
If I had purchased in a store, I probably would have gone home and called 2 hours later asking to cancel the plan . Best to close it same day.
Given your experience though, it seems ordering via phone or online is best. So they have no option of trying to send you back to the store. But even still, you should be able to walk right back into the store and ask to cancel the plan. And tell them you're keeping the device, because you paid for it .
They're the "Uncarrier" they can't make anybody keep a rate plan .
When I ordered online, I was using my Asus Infinity with Firefox and something in their online ordering didn't seem to like that. My order did not fully process and I got a screen to call customer service. I called and it took them hours to fully process my order properly. So maybe it's an issue with their systems in general. But because of the hassles in ordering, they gave me free overnight shipping. Since I ordered on a Saturday night, I didn't get it till the following Tuesday, since they ship weekend orders on the following Monday. Soon as I got it Tuesday, I called and had my plan canceled as I mentioned earlier. Which took them a while to find, since they had just started the plan that same day.
I am receiving my device today, can you guys please tell me which number to call and cancel the monthly plan? I am moving to the 30 bucks plan with T-Mobile :good:
Okay, I know that as of the 24th of August, Verizon closed a loophole which allowed people to transfer a device upgrade from a non-smartphone line to one with an existing smartphone data plan. Some people did this to keep an unlimited data plan, but since I lost my unlimited data over a year ago, I have been using it to upgrade my device every year.
Some people have cited success by purchasing a divide on Best Buy's website, having the device shipped, and then activating it with a swapped-out SIM card from another device, thus never activating a smart phone data plan on the dumb-phone's line. What I'm wondering is if this is possible through the MotoMaker website.
I've got an upgrade available on a dumb-phone's line on my account. If I make use of that upgrade through MotoMaker, can I activate the device using my current Moto X's SIM card once the new device arrives, and keep the $10/month dumb phone plan without upping it to a $30/month smartphone plan?
Any advice/success stories would be most appreciated! Thanks in advance.
I tried to do this with my new moto x through the moto website and the droid RAZR m's Sim card was bigger than the moto x rendering the swap incompatible. I'd say look into which phones uses the Sim card in terms of size and compatibility. Good luck!
I speak from experience that the size isn't an issue. It may sound crazy but you can literally cut your larger SIM to fit these either with a cutter like the noosy or you can even print out a template. I will caution that the smaller Sims are thinner so you also have to sand down your cut SIM to reduce risk of damaging the phone's SIM cradle.
With that said, you can also take a phone into a corporate Verizon store at any time and get a new SIM for free. Just tell them you bought this phone outright. I used each of these methods to keep unlimited data on my two lines while getting a subsidized moto x and htc one m8.
This is slightly different, however, in that both of mine already had data plans so I was able to select "keep my current plan" through the bb. In the end I don't know how crucial that was in keeping my old lines on the same plan simply by not activating the provided SIM. You might have more trouble because the website may see that you don't even have a data plan and require that you select one in a way that sticks with Verizon.
Sorry for the long post, I'm thorough.
GreenMunky said:
Okay, I know that as of the 24th of August, Verizon closed a loophole which allowed people to transfer a device upgrade from a non-smartphone line to one with an existing smartphone data plan.
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That's not the loophole that was closed. Actually, it wasn't a loophole at all.
What happened on the 25th are these 2 things:
1) If you use a basic phone's upgrade to buy a smartphone and you are on a legacy plan, you will be required to pay for a minimum $30/mo tiered data plan on the basic line for 2 years regardless of what phone is actually on the line (i.e., putting a basic phone on the line will no longer drop the data plan off of the line); and
2) You no longer can transfer your UDP line's upgrades to another line, either basic phone or TDP lines, without losing your UDP.
Wrt #2 - the reason you are no longer able to do this is b/c when you transfer a UDP line's upgrade to another non-UDP line, it is the donor line (i.e., the UDP line) whose contract is extended and will be required to move to a minimum $30/mo tiered data plan for 2 years. Note that UDPs are $29.99/mo.
GreenMunky said:
Some people have cited success by purchasing a divide on Best Buy's website, having the device shipped, and then activating it with a swapped-out SIM card from another device, thus never activating a smart phone data plan on the dumb-phone's line. What I'm wondering is if this is possible through the MotoMaker website.
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Yes it is b/c moto maker uses the best buy check out system, although you haven't described it accurately.
All you have to do is upgrade on your UDP line and when the new phone arrives, do not turn it on. Remove the sim card the phone ships with and replace it with the 4G LTE sim card that is currently active on your UDP line. Then turn the new phone on.
GreenMunky said:
I've got an upgrade available on a dumb-phone's line on my account. If I make use of that upgrade through MotoMaker, can I activate the device using my current Moto X's SIM card once the new device arrives, and keep the $10/month dumb phone plan without upping it to a $30/month smartphone plan?
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This may very well work, but again, I don't think you have described it correctly. To do it what you would do is order a Moto X on moto maker using your basic phone's upgrade on your basic phone line and when the new phone arrives, do not turn it on. Remove the sim card the phone ships with and replace it with a 4G LTE sim card that is currently active on one of your lines on your account. Then turn the phone on.
If you try it, please report back if it works, thanks.
hackeruti said:
I tried to do this with my new moto x through the moto website and the droid RAZR m's Sim card was bigger than the moto x rendering the swap incompatible. I'd say look into which phones uses the Sim card in terms of size and compatibility. Good luck!
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Buy a sim cutter off of ebay for dirt cheap. Or read up on how to cut down a sim card by hand.
cntryby429 said:
I will caution that the smaller Sims are thinner so you also have to sand down your cut SIM to reduce risk of damaging the phone's SIM cradle.
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This.
cntryby429 said:
With that said, you can also take a phone into a corporate Verizon store at any time and get a new SIM for free. Just tell them you bought this phone outright. I used each of these methods to keep unlimited data on my two lines while getting a subsidized moto x and htc one m8.
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As long as you are not left with a pending activation on your line, yes. They will also mail them to you if you call or you can order them here as long as the phone is active on your account.
cntryby429 said:
This is slightly different, however, in that both of mine already had data plans so I was able to select "keep my current plan" through the bb. In the end I don't know how crucial that was in keeping my old lines on the same plan simply by not activating the provided SIM. You might have more trouble because the website may see that you don't even have a data plan and require that you select one in a way that sticks with Verizon.
Sorry for the long post, I'm thorough.
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The method works with any 3rd party retailer and you can read my explanation of why it works here.
Wansanta said:
This may very well work, but again, I don't think you have described it correctly. To do it what you would do is order a Moto X on moto maker using your basic phone's upgrade on your basic phone line and when the new phone arrives, do not turn it on. Remove the sim card the phone ships with and replace it with a 4G LTE sim card that is currently active on one of your lines on your account. Then turn the phone on.
If you try it, please report back if it works, thanks.
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Okay, the line with the upgrade available is a $9.99/mo, non-LTE line. If I follow these steps, how likely is it that I'll be stuck with a $30/mo data plan on that non-LTE line?
cntryby429 said:
This is slightly different, however, in that both of mine already had data plans so I was able to select "keep my current plan" through the bb. In the end I don't know how crucial that was in keeping my old lines on the same plan simply by not activating the provided SIM.
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So, just so I understand, you're saying that the 'workaround' is that you can use the upgrade on a line that currently has unlimited data and then as long as you don't activate w/ the new SIM that vzw won't actually remove the unlimited from the line?
I wonder how long this will be available?
KidJoe said:
I wonder how long this will be available?
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Hopefully until the new Moto X is available on MotoMaker
piccit said:
So, just so I understand, you're saying that the 'workaround' is that you can use the upgrade on a line that currently has unlimited data and then as long as you don't activate w/ the new SIM that vzw won't actually remove the unlimited from the line?
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That's exactly what I'm saying. I used it for a One m8 from htc.com (powered by BB) and for a Moto X from BB.com. both times there were early statements that unlimited data plans are no longer offered and blah blah blah. When you go through the menus you can still select "keep my existing plan". Once I got my new phones, I promptly threw away the sim that came pre-installed and used my own.
Still have 2 UDPs with contact end dates in 2016. Amusingly, I never even paid the $30 fee (transfer, upgrade, maintenance, whatever they call it) and my m8 was upgraded back when it came out.
GreenMunky said:
Okay, the line with the upgrade available is a $9.99/mo, non-LTE line. If I follow these steps, how likely is it that I'll be stuck with a $30/mo data plan on that non-LTE line?
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No one has tried it but based on everything we know, it should work. If it doesn't work then it is because we don't understand how the switch orders work on basic lines.
If you return the phone within 14 days, you are let out of both your 2yr contract and your 2yr data plan requirement so I don't see the harm in trying. Please report back if you do.
piccit said:
So, just so I understand, you're saying that the 'workaround' is that you can use the upgrade on a line that currently has unlimited data and then as long as you don't activate w/ the new SIM that vzw won't actually remove the unlimited from the line?
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That is correct as long as you are ordering from a 3rd party retailer and ship to your home. Please see these threads at AC and SD
http://forums.androidcentral.com/verizon/351917-verizon-how-keep-unlimited-data-get-phone-subsidized-price.html
http://slickdeals.net/f/6964624-upgrade-and-keep-your-unlimited-data-with-verizon?v=1&page=205
Also, I believe the Best Buy Method has been posted on this forum before.
KidJoe said:
I wonder how long this will be available?
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Verizon is actively working to close this loophole but it will require them to completely revamp how they handle orders from all 3rd party retailers - i.e., the switch order will have to be implemented by some mechanism other than the sim card the phone ships with.
cntryby429 said:
That's exactly what I'm saying. I used it for a One m8 from htc.com (powered by BB) and for a Moto X from BB.com. both times there were early statements that unlimited data plans are no longer offered and blah blah blah. When you go through the menus you can still select "keep my existing plan". Once I got my new phones, I promptly threw away the sim that came pre-installed and used my own.
Still have 2 UDPs with contact end dates in 2016. Amusingly, I never even paid the $30 fee (transfer, upgrade, maintenance, whatever they call it) and my m8 was upgraded back when it came out.
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The best part is getting out of the upgrade fee!
Keep in mind that only BB and others who use BB's check out system like MM do not require you to pick a new plan and the customer agreement says keep existing plan. With any other 3rd party retailers you are required to pick a new plan and the customer agreement reflects that. However, you do not lose your UDP.
Could Verizon audit accounts? Sure. Have they ever? No.
The other thing to be aware of is that only BB (and presumably those retailers who use BB's check out system) and Costco don't have secondary etfs. Amazon and all of the other 3rd party retailers have them so you need to be aware of their terms and make sure you don't violate them and trigger their secondary etf - i.e., canceling the line b/f 181 days, dropping the data plan (which of course you wouldn't do since it is a UDP line), etc.
Wansanta said:
No one has tried it but based on everything we know, it should work. If it doesn't work then it is because we don't understand how the switch orders work on basic lines.
If you return the phone within 14 days, you are let out of both your 2yr contract and your 2yr data plan requirement so I don't see the harm in trying. Please report back if you do.
That is correct as long as you are ordering from a 3rd party retailer and ship to your home. Please see these threads at AC and SD
http://forums.androidcentral.com/ve...nlimited-data-get-phone-subsidized-price.html
http://slickdeals.net/f/6964624-upgrade-and-keep-your-unlimited-data-with-verizon?v=1&page=205
Also, I believe the Best Buy Method has been posted on this forum before.
Verizon is actively working to close this loophole but it will require them to completely revamp how they handle orders from all 3rd party retailers - i.e., the switch order will have to be implemented by some mechanism other than the sim card the phone ships with.
The best part is getting out of the upgrade fee!
Keep in mind that only BB and others who use BB's check out system like MM do not require you to pick a new plan and the customer agreement says keep existing plan. With any other 3rd party retailers you are required to pick a new plan and the customer agreement reflects that. However, you do not lose your UDP.
Could Verizon audit accounts? Sure. Have they ever? No.
The other thing to be aware of is that only BB (and presumably those retailers who use BB's check out system) and Costco don't have secondary etfs. Amazon and all of the other 3rd party retailers have them so you need to be aware of their terms and make sure you don't violate them and trigger their secondary etf - i.e., canceling the line b/f 181 days, dropping the data plan (which of course you wouldn't do since it is a UDP line), etc.
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MotoMaker goes live for VZW on Friday! I'll keep you guys posted on what happens. Has anyone tried this recently? It's been almost a month since Big Red's policy changes.
Ordered this afternoon. Chose the feature phone line with the upgrade available, chose the option to keep my existing plan, and completed checkout. Phone should arrive in a few weeks (hopefully less) so we'll see what happens then.
GreenMunky said:
Ordered this afternoon. Chose the feature phone line with the upgrade available, chose the option to keep my existing plan, and completed checkout. Phone should arrive in a few weeks (hopefully less) so we'll see what happens then.
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Waiting to hear if it works for you. I really don't wanna loose my unlimited
Got a call from Motorola activations today saying there was a problem with my order and that they have to contact Verizon directly about the upgrade on my account. Hopefully the switch order is still tied to the SIM card and the phone will be activated on my account without changing my Basic phone line's plan. Anyone know what might happen at this point?
Well, I let the Motorola Rep talk with Verizon and they had me choose a data plan to apply to my basic phone line once the phone is activated. I was assured by VZW that no changes would be made to my account until I've activated the phone. If I do the SIM swap before turning on the device, will the switch order still be tied to the SIM I plan on destroying? Does anyone have any idea what may happen at this point?
Well, got the email letting me know that my new Moto X has shipped. Should be here Friday. I'll keep you guys posted as you what happens with my account when I do the SIM swap.
Phone arrived today. Took out the preinstalled SIM card and used the mine for the initial boot and everything's great. Verizon account still shows my feature phone active with the no-4G plan! I'll keep an eye on it for the next week or so just to make sure, but I think everything's all good.
GreenMunky said:
Phone arrived today. Took out the preinstalled SIM card and used the mine for the initial boot and everything's great. Verizon account still shows my feature phone active with the no-4G plan! I'll keep an eye on it for the next week or so just to make sure, but I think everything's all good.
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That's awesome!!! BTW that is called the Jaycemiskel method and it works as long as you never activate the new smartphone on the basic line.
This is awesome to see because my X should be here Tuesday and I am doing the same thing! OP did you already have a nano sim or did you cut yours?
gtoninn said:
This is awesome to see because my X should be here Tuesday and I am doing the same thing! OP did you already have a nano sim or did you cut yours?
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I used the nano SIM from my 2013 Moto X.