Verizon note 9 will not get OTA - Samsung Galaxy Note 9 Questions & Answers

I have a Verizon note 9 sm-960, I updated manually to 9.0, a while back before the 9.0 ota came out, ever since then I don't get any ota's. My wife has same phone, I didn't update that one, and she gets ota with security updates, how can I fix this? I'm assuming I need to flash a different firmware, but I can't find the one my wife's is on anywhere. Any help is appreciated.

Related

note 8 sm-n950U update to oreo from 7.1.1

Hi guys,
I want to know how to update to latest oreo update with all the security patches.
I am following this how-to thread https://forum.xda-developers.com/ga...w-to-install-android-oreo-snapdragon-t3716281 but in the OP the links are broken.
Can anyone update me on this?
The phone is from verizon but I didn't use it on verizon. I got this phone last November. Currently using on Cricket, so probably I don't get automatic updates from Verizon.
my note 8 info:
7.1.1
experience v. 8.5
security patch level Nov 1, 2017
Baseband v. N950USQS2BQK2
Thanks in advance.
bargaindeal said:
Hi guys,
I want to know how to update to latest oreo update with all the security patches.
I am following this how-to thread https://forum.xda-developers.com/ga...w-to-install-android-oreo-snapdragon-t3716281 but in the OP the links are broken.
Can anyone update me on this?
The phone is from verizon but I didn't use it on verizon. I got this phone last November. Currently using on Cricket, so probably I don't get automatic updates from Verizon.
my note 8 info:
7.1.1
experience v. 8.5
security patch level Nov 1, 2017
Baseband v. N950USQS2BQK2
Thanks in advance.
Click to expand...
Click to collapse
I am unsure if you should be on a much newer filmware or not. Sometimes a factory reset can resolve OTA not coming through, this will delete the phone memory though, so back up your data.
You can also get official filmware from sammobile and updato. Just if you want to flash Oreo with Odin, make sure you use the latest version of Odin (3.13.1)
stonedpsycho said:
I am unsure if you should be on a much newer filmware or not. Sometimes a factory reset can resolve OTA not coming through, this will delete the phone memory though, so back up your data.
You can also get official filmware from sammobile and updato. Just if you want to flash Oreo with Odin, make sure you use the latest version of Odin (3.13.1)
Click to expand...
Click to collapse
I am on Cricket and using Verizon note 8 that I got from last December. Last update was in November when I still have Verizon. After inserting Cricket sim card, there has never been an update anymore. I turned on Wifi and went into settings> software update to refresh, and there is no awaiting update. I didn't change to unlock firmware (as I do not know how). How do you go about installing the updates to latest Oreo using Odin? I am on 7.1.1 with build 2BQK2
bargaindeal said:
I am on Cricket and using Verizon note 8 that I got from last December. Last update was in November when I still have Verizon. After inserting Cricket sim card, there has never been an update anymore. I turned on Wifi and went into settings> software update to refresh, and there is no awaiting update. I didn't change to unlock firmware (as I do not know how). How do you go about installing the updates to latest Oreo using Odin? I am on 7.1.1 with build 2BQK2
Click to expand...
Click to collapse
I recommend that you try a factory reset to see if that pushes the OTA update.
If this fails, I will help you step by step with Odin.

Still on Android 8.0 (Oct 2018) update.

I'm still on Android 8.0 on my unlocked Moto X4 (XT1900-5). Is anybody else still 8.0 with this model?
Timalay said:
I'm still on Android 8.0 on my unlocked Moto X4 (XT1900-5). Is anybody else still 8.0 with this model?
Click to expand...
Click to collapse
Yes, I did not receive the OTA update to pie from Motorola yet (xt1900-7).
Glad to hear it, I was starting to think something was wrong with my handset.
Me too. We were left behind.
OTA server issue?
Are you in the UK? My moto x4 is stuck on the exact same update. XT1900-5, reteu software channel.
Motorola UK's website shows that the Pie update has been released when in actual fact, it has not been released at all. I have a feeling that there has been some error or issue with the OTA server causing no one here to recieve it.
A few people got it in December when it was released for all other variants, but that OTA clearly stopped soon after and now there have been no updates since October. It's a pretty poor performance from Motorola to be honest. I see no reason why they can't at least release security updates for Oreo.
Yep in the UK XT1900-5, unlocked.
Timalay said:
Yep in the UK XT1900-5, unlocked.
Click to expand...
Click to collapse
With an unlocked bootloader, you usually will not get any OTA updates. If you can download them, then you cannot install them.
oz42 said:
With an unlocked bootloader, you usually will not get any OTA updates. If you can download them, then you cannot install them.
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Click to collapse
I meant unlocked, as in SIM free.
I've emailed Motorola, who told me they contacted their technical team. They are adamant that Pie will be released officially in the "near future" and they are aware there haven't been any updates since October. So, take that as you wish.
The Android 9.0 update has just appeared on my phone today.
Someone over on reddit mentioned that he wasn't getting it ota, but temporarily switched to a SIM from another carrier and it immediately showed up when he booted to the new SIM.
It seems that it now says on Motorola's UK software upgrade page, that the Moto X4 sim free began rolling 9.0 on 24th June 2019.
linuxgator said:
Someone over on reddit mentioned that he wasn't getting it ota, but temporarily switched to a SIM from another carrier and it immediately showed up when he booted to the new SIM.
Click to expand...
Click to collapse
That would've been me. I'm not sure if it was a coincidence though because the update was released on the same day!
I had a similar experience. XT1900-5 version, running android 8.0.0 when I bought it. Didn't find any updates when I searched to try to update it to android 9 (pie) , I unlocked the bootloader, and later on decided to put a sim in it. After a few minutes of having the sim in, it found the update. The update downloads but when it's downloaded and in the "verifying" stage, it fails, probably because I unlocked the bootloader.
Advice to anyone with a locked bootloader - don't be like me, try putting a sim in the phone and get the update before doing anything else if you want Android 9.
manticoretango said:
I had a similar experience. XT1900-5 version, running android 8.0.0 when I bought it. Didn't find any updates when I searched to try to update it to android 9 (pie) , I unlocked the bootloader, and later on decided to put a sim in it. After a few minutes of having the sim in, it found the update. The update downloads but when it's downloaded and in the "verifying" stage, it fails, probably because I unlocked the bootloader.
Advice to anyone with a locked bootloader - don't be like me, try putting a sim in the phone and get the update before doing anything else if you want Android 9.
Click to expand...
Click to collapse
must be stock rom to allow update to complete. Plug it to Motorola Rescue and Smart Assistant to see if it will update it.

No updates on my Note 9

Hey guys. Got an unlocked AT&T Note 9 here with model number N960U. Haven't received a single ota update since I got the phone. Had to manually download a firmware just to get me to Pie and One UI.
Haven't got any ota since then either. Stuck on January 1 security patch. What do I do? Don't mind flashing a firmware, but don't know which to flash.
Pls find my current software detail attached.
PS - I don't use AT&T. Matter of fact, I'm not in the US

Can I manually update my Security Patches?

Since switching from Sprint to T-Mobile last spring with my unlocked Galaxy S10+, I've yet to get a new security update (Still says I have the latest version at April 1st)
Can I manually install the Security update without root my phone? Would it work to manually install it?
I took into a T-Mobile store and after fiddling with it for a long time they suggested calling Samsung. I didn't do that yet...
I have factory reset it but that didn't help.
Thanks in advance.
Yeah you can flash the latest firmware with the patched version of Odin. Here's the thread:
https://forum.xda-developers.com/galaxy-s10/how-to/s10e-g973u-g973u1-firmware-links-t3905852

Not getting OTA updates :c

Hello, I am writing this because for the past year I have been manually downloading firmware and installing it into my s10 (G973U) I have never gotten an OTA update, and I'm guessing it's because I don't reside in the US nor do I have a US Sim card. My question here is if there is ANY way to fix this so I can get OTA updates. Yes I have tried SmartSwitch, doesn't work. I would greatly appreciate a detailed explanation since I'm new to flashing firmware and stuff. I am currently running the August security patch on Android 11.
...that should be the lastest update

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