Database Develop

Proximity sensor

I have a problem with the proximity sensor.
In communication it didn't work. I tested it with phone tester app and it seem to be ok.
I didn't find something related in the settings.
Is it working for you. I have the 8.1 april update on it.

Mine seems okay, could be something blocking it or smudge? Try to call someone and place your finger on the sensor to check

Madarao said:
Mine seems okay, could be something blocking it or smudge? Try to call someone and place your finger on the sensor to check
Click to expand...
Click to collapse
Strange that in phone tester app the state change (near/far) when I cover the sensor with my finger.
But the screen didn't turn off during a phone call.
I'll wait the next firmware update to see if it change something.

nicnic94 said:
Strange that in phone tester app the state change (near/far) when I cover the sensor with my finger.
But the screen didn't turn off during a phone call.
I'll wait the next firmware update to see if it change something.
Click to expand...
Click to collapse
Yes good call, because i too have the same April update and no problems. Get back when things are okay

nicnic94 said:
Strange that in phone tester app the state change (near/far) when I cover the sensor with my finger.
But the screen didn't turn off during a phone call.
I'll wait the next firmware update to see if it change something.
Click to expand...
Click to collapse
Was this fixed? I'm running on Android 9, October 2018 update and facing the same issue. Came here looking for answers.

Issues with Fingerprint Scanner

I've had my Note9 (Tmo) since release, so about 2 weeks now. Usually a quick tap of my finger on the fingerprint scanner and the phone immediately jumps to life and I'm on the home screen. But today it's acting erratically. Now it takes like 5 or 6 presses for it to register, and that's only after I turn the phone on first (it won't skip sleep and go directly to the home screen anymore).
I tried a rebooting, recreating my prints, as well as making sure the scanner is wiped perfectly clean, and that worked... But only for a little while, the issue has come right back.
Anyone else seeing similar issues?

Do other sensors work as expected?
On my previous Note8, when sensors stop working due to hardware fault, the fingerprints also did not work.
BTW I have not experienced the same issue on my Note9 yet.

Are you using a theme? If so that could be the issue. Uninstall theme and try fingerprint again.

Wash your hands.

I also have this issue, it's pretty annoying. On the lockscreen, the phone says "fingerprint-sensor not responding, try again later", and that's it. Tried wiping cache from the recovery menu, nothing.

Try typing *#0*# into the dialer and go to sensors test, should be able to determine if your finger print reader is faulty or not there.

Try cleaning the fingerprint scanner or using a wet wipe on your finger. As the lack of moisture is probably what is causing this issue. It happened to me a few times in HK.

I have the same issue.

My scanner is now telling my "fingerprint wet." But my fingers aren't wet, and I wiped the scanner down several times. Like the OP says, it works for 1 or 2 swipes, then won't recognize my fingerprint.

I'm having the same issue with my Note9. In my case, the problem happens ONLY if I had my phone in my pocket more than 1 minute, the fingerprint sensor just won't work, it's not like it doesn't recognize it, it's dead. I have to wait about 10 seconds putting my finger on the sensor 'til it works. I have tried everything. I'm pretty sure it's something in the software related to the phone being in my pocket (not because the phone's been idle), because when I go to bed and put my phone on the table, the next morning I just grab my phone and immediately the fingerprint sensor takes me to my home screen, no problem.

Namuna said:
I've had my Note9 (Tmo) since release, so about 2 weeks now. Usually a quick tap of my finger on the fingerprint scanner and the phone immediately jumps to life and I'm on the home screen. But today it's acting erratically. Now it takes like 5 or 6 presses for it to register, and that's only after I turn the phone on first (it won't skip sleep and go directly to the home screen anymore).
I tried a rebooting, recreating my prints, as well as making sure the scanner is wiped perfectly clean, and that worked... But only for a little while, the issue has come right back.
Anyone else seeing similar issues?
Click to expand...
Click to collapse
Do you guys have solution to this I been having this issue for a month or so now and i think it is getting worse.

Hi guys, be brave and call Samsung. The phone is under warranty.
They will collect it and drop it off for free, after repairing it and putting your phone back to water and dust resistant.
It took me about 10 days all together, if not less.

florin_stann said:
Hi guys, be brave and call Samsung. The phone is under warranty.
They will collect it and drop it off for free, after repairing it and putting your phone back to water and dust resistant.
It took me about 10 days all together, if not less.
Click to expand...
Click to collapse
I've had samsung repair experienced before my Galaxy s8+ it took them about 5 business days turn around repair it was just software issue.. But with this fingerprint if it's just software glitch or setting i rather do that first but if not I might have do warranty claim.. it always take 2-3 tap for me to work on the fingerprint this is way way slower than my S9+.. Did you have fingerprint issue?

It is definitely not software. Days i have spent uninstalling apps and themes and testing and then resettimg it all and so on and so forth!
It seemed at the beginning that a factory reset is enough, but next day it would start again.
It finally gave up and i have called Samsung, as i do not buy insurrance for my phones and they sorted me out.
I knew it was not software when i have booted the Note into safe mode and it behaved just the same.

skyethur said:
I've had samsung repair experienced before my Galaxy s8+ it took them about 5 business days turn around repair it was just software issue.. But with this fingerprint if it's just software glitch or setting i rather do that first but if not I might have do warranty claim.. it always take 2-3 tap for me to work on the fingerprint this is way way slower than my S9+.. Did you have fingerprint issue?
Click to expand...
Click to collapse
Sorry, forgot to quote you in my reply above.
Anyway, now after the repair, the Note responds diferently, it unlocks fast as hell using the fingerprint.

Try erasing all your fingerprints and re-registering them all over again. As sometimes your fingerprint settings maybe corrupted by a OS update.

florin_stann said:
It is definitely not software. Days i have spent uninstalling apps and themes and testing and then resettimg it all and so on and so forth!
It seemed at the beginning that a factory reset is enough, but next day it would start again.
It finally gave up and i have called Samsung, as i do not buy insurrance for my phones and they sorted me out.
I knew it was not software when i have booted the Note into safe mode and it behaved just the same.
Click to expand...
Click to collapse
Mine isn't like that. Fingerprint sensor works once the device is already in use but once in sleep mode for awhile it will take 2-3 taps for it to unlock and it doesnt happen all the time so My issue is sensor sensitivity and it seems to me that the sensor is not getting any power once in sleep mode to save battery that's why it is less sensitive that's just my opinion. But I already made a ticket to samsung and unfortunately the repair center which I dont trust at all the uBreakifix do not have the sensor in stock. So I may have to call in to ship out my phone.
---------- Post added at 10:50 PM ---------- Previous post was at 10:49 PM ----------
iceepyon said:
Try erasing all your fingerprints and re-registering them all over again. As sometimes your fingerprint settings maybe corrupted by a OS update.
Click to expand...
Click to collapse
I have already re-register my finger about 20 times but seems to happen over and over.

note 9 fingerprint issues
Namuna said:
I've had my Note9 (Tmo) since release, so about 2 weeks now. Usually a quick tap of my finger on the fingerprint scanner and the phone immediately jumps to life and I'm on the home screen. But today it's acting erratically. Now it takes like 5 or 6 presses for it to register, and that's only after I turn the phone on first (it won't skip sleep and go directly to the home screen anymore).
I tried a rebooting, recreating my prints, as well as making sure the scanner is wiped perfectly clean, and that worked... But only for a little while, the issue has come right back.
Anyone else seeing similar issues?
Click to expand...
Click to collapse
i am and i wish i knew how to fix it

*#0*# sensor test says that the RESET test has failed. I'm getting random reboots while not using the device.

willhemmens said:
Try typing *#0*# into the dialer and go to sensors test, should be able to determine if your finger print reader is faulty or not there.
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Click to collapse
The test shows RESET: Failed. Everything else is a PASS. It must be a hardware problem. I am getting random reboots while on standby when the fingerprint sensor is turned on.

fingerprint unlock is acting up

Day 3 with my S10+ and after two days where the fingerprint sensor worked "reasonably well", today it refused to unlock, no matter in which angle, which one of my 3 registered fingers and no matter how much pressure (or almost no pressure) I applied. Only device restart solved the problem.
And yes, I have all the latest updates (at least the Day One that tmobile released...)
Is anyone else experiencing the same?

gilbnx said:
Day 3 with my S10+ and after two days where the fingerprint sensor worked "reasonably well", today it refused to unlock, no matter in which angle, which one of my 3 registered fingers and no matter how much pressure (or almost no pressure) I applied. Only device restart solved the problem.
And yes, I have all the latest updates (at least the Day One that tmobile released...)
Is anyone else experiencing the same?
Click to expand...
Click to collapse
Mine is acting up as well. When I first got it, it worked great and now I can barely get it to unlock
Edit: forgot to say my wife is also having troubles with fingerprint as well

sparky2029 said:
Mine is acting up as well. When I first got it, it worked great and now I can barely get it to unlock
Edit: forgot to say my wife is also having troubles with fingerprint as well
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Click to collapse
Same here. My Note 9 fingerprint reader was far superior. Has anyone tried removing the pre-installed screen protector? I wonder if it would help. I may try it and/or return the phone for a different model. Frustrating
Sent from my SM-G975U using Tapatalk

Also, have you gotten the FP reader update yet? I know unlocked AT&T models got it last night. Definitely helps.

mine working fine stock screen protector all updates done. received @6 March and its exynos indian variant S10+ G975F
Sent from my SM-G975F

Working fine here. Have exynos version. It initially didn't work for one of my thumb. I deleted it and again register it using every angle. Its working fine after that. Maybe Samsung released it too early without testing much.
Sent from my SM-G973F using Tapatalk

Received my galaxy s10 on March 6th. I was super excited but my excitement fizzled down after testing fingerprint scanner. That thing just would not work. It worked like 20 percent of the time. Some times I would try 5 times in a row and it would fall all the time. I had registered two thumbs twice but that didn't help. I went through a lot of threads on XDA and other forums and gathered all the suggestions. Figured out some of the things that worked for me.
Here is what you need to do to make it at least 80-90 percent reliable.
1. Upgrade to ASBA version of the firmware. I am not sure which region you are from but Samsung just released a firmware update which was about 440 MB. This should already help a ton.
2. After you upgrade, go to settings and search for "touch sensitivity". Go to the setting and turn it on. This will increase touch sensitivity of the display. It may use a bit more battery but I have not noticed any difference.
3. Now remove all your fingerprints. Click add finger. This time, when scanning finger do following.
A. Start with the middle of your thumb. Not the edge of the thumb. The part that is about half cm inside. Press that portion and don't do much of a sideway motion till you reach about 80 percent. Now use the edge of the thumb and try to move the edge a bit to reach 100 percent.
B. Add the same finger again. This time start with edge and try to get to 80 percent without much motion. Then use middle of thumb to reach 100 percent.
C. Do the same for other thumb. Also don't register your thumb in vertical position. Just register the way you would hold a phone and try to scan your thumb. Close to horizontal may be at 5-10 degree.
You may be required to press a bit hard while registering your finger but this is not needed to unlock the phone.
3. Now turn off the screen and try to unlock the device without turning on the screen. I know it is a bit hard. Just go with the feeling and press gently with middle of the thumb where you think the scanner is. Note that this is not capacitive scanner that you just touch and done. Put your thumb with a gentle press and leave it there for may be 1 second.
4. Screen should come on and phone should unlock. If it didn't work then turn off the screen and then tap it once to start always on display. This will show you the scanner on screen. Just gently press and hold for 1 second.
I have noticed that the scanner does not work when the finger is super dry. But I think after the update it has gotten better. I had initiated a return for this device and was planning to just get an iPhone. But after the upgrade I decided to keep it and trade in my galaxy note 8.

This is really worrying me. I don't want the gimmick / novelty instead of reliability

Mine is perfect. Installed the update and removed the screen protector it came with and fitted an aftermarket one my local phone shop sold. I get a failed attempt maybe 2 times a day because I haven't had my finger on the right spot

Initially I had the same issue , things I have done which resolved the issue
1 Most important, update the software version. Recent version has fingerprint issue fix.
2 Enable touch sensitivity from settings
3 Add same finger twice , i prefer to add my thumb finger in horizontal position same way you hold your phone

The only trick people miss out is they do not cover the entire sensor while unlocking...just a small adjustment and the fps is as fast and reliable as any in the market.
I initially had his problem trying with part of the sensor covered and i thought it was horrible.
Infact if you cover the sensor wholly you dont need the touch sensitivity turned on as well. I have it mine switched off.
---------- Post added at 05:57 AM ---------- Previous post was at 05:54 AM ----------
Another tip that worked for me is...while registering the fingerprint, hold the phone as you would while you unlock the device and scan the same position of the finger with minimal movement until it flashes 80%.

rtarv321 said:
Same here. My Note 9 fingerprint reader was far superior. Has anyone tried removing the pre-installed screen protector? I wonder if it would help. I may try it and/or return the phone for a different model. Frustrating
Sent from my SM-G975U using Tapatalk
Click to expand...
Click to collapse
I took that crappy screen protector off the second it came out of the box. Only had it 24 hours and it's working so far, but time will tell...

Fingerprint sensor gone
Hi, I'm new here
After I restore factory default of my S10, because it was consuming battery too fast, the fingerprint sensor stop work.
At the samsung's members app I did the interactive check of the sensor and said it is ok.
The phone and apps are update.
I try everything to restore the sensor but had no success. Does anybody knows what could be, and if it is a software problem and how to restore?
Thank you

November security path

November security path is out. I install it with Odin from Ukraine country.
Enviado desde mi SM-A705FN mediante Tapatalk

What include?

The only one difference that I see is the security path of November...
Enviado desde mi SM-A705FN mediante Tapatalk

You don't have a ss?

Anyone have changelog?

Nobody doesn't answer

Changelog
https://doc.samsungmobile.com/SM-A705FN/SEK/doc.html

https://www.phonearena.com/news/Sam...herlands-for-not-updating-its-phones_id103563
samsung phones are worst, full of bugs, full of bloatware and no updates, no software support, no quality control. ?
samsung is just a marketing hoax.
yesterday my 6 year old iphone 5s got an update IOS 12.4.4 , can you believe? in order to fix a facetime bug and cope with new apple services.
and when apple releases an update, all the devices in the world are getting it for sure. not like samsung, they have 1000 variants of almost the same hardware, but the updates are so problematic and you have to wait for ages in order to receive them. ? samsung is just a waste of time and money.

after updating i removed the fingerprints saved on my a70 and reconfigured them , the process is different not by much , it is faster and more straight forward , and the fingerprints recognition is faster and more accurate

alaa96 said:
after updating i removed the fingerprints saved on my a70 and reconfigured them , the process is different not by much , it is faster and more straight forward , and the fingerprints recognition is faster and more accurate
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Click to collapse
Did the same, but the registration process is always interrupted with a couldn't register fingerprint warning. Sometimes at over 90%, it pops up, then the process just ends without saving the registered data.
This update ****ed up my sensor totally.

Don't update!
Dininthedrider said:
Did the same, but the registration process is always interrupted with a couldn't register fingerprint warning. Sometimes at over 90%, it pops up, then the process just ends without saving the registered data.
This update ****ed up my sensor totally.
Click to expand...
Click to collapse
Same problem!
It is very difficult to register a fingerprint. It's actually impossible
November update is bad. Don't update!!!

dejanf said:
Same problem!
It is very difficult to register a fingerprint. It's actually impossible
November update is bad. Don't update!!!
Click to expand...
Click to collapse
update : the fingerprint sensor is inaccurate again i dont know maybe it is because of the tempered glass screen protector i have on my phone ...

alaa96 said:
update : the fingerprint sensor is inaccurate again i dont know maybe it is because of the tempered glass screen protector i have on my phone ...
Click to expand...
Click to collapse
I don't use screen protector..
Samsung implemented brand new fingerprint recognition algorithm which is more sensitive. Face recognition is now better, more accurate and much faster, but fingerprint is somehow much problematic than previous update.
Tip: Don't install November update. Wait for the next update and do not delete your currently recorded fingerprints, especially if you already applied latest November update.
Cheers!

I got the update two days ago. Removed fingerprints and registered new. Everything seems to be working fine and fp sensor seems much better!

I have the October update and there were no fingerprint issues. It will be interesting to see if this is the same update for the sensor as in October, or if the November update was further changes to it.

november patch for chile es out. A705MN CHO / A705MNXXU4ASK5
Removed fingerprints and registered new. Everything seems to be working fine and fp sensor seems much better!

Dininthedrider said:
Did the same, but the registration process is always interrupted with a couldn't register fingerprint warning. Sometimes at over 90%, it pops up, then the process just ends without saving the registered data.
This update ****ed up my sensor totally.
Click to expand...
Click to collapse
Same here cannot register any now

Received November patch India

After November update, sensor cannot read fingerprints, not lighting the green light under finger, sometimes a reboot helps, sometimes not, totally erratic behavior.
But when it works it seems to recognize faster than before update.

I used Odin to update mine to November patch, no issues yet, FPS works as it did before, maybe a little better on the battery.

Terrible biometrics

Hey! Anyone else just really bothered by how bad the fingerprint scanner and face unlock are? Tips welcomed to make them more bearable using.

I was when I first got it. However, once peeling off the hard, clear screen protector, my fingerprint it's registered and recognizes nearly every time. Only about one in 30 fails or so.
Haven't tried face recognition. Don't really want to, as the method used is not secure.

the below seamed to work for me ... not 100%.. but far better
https://www.sammobile.com/news/alleged-fingerprint-speed-hack-galaxy-phone-unlock-faster/

drchip42 said:
the below seamed to work for me ... not 100%.. but far better
https://www.sammobile.com/news/alleged-fingerprint-speed-hack-galaxy-phone-unlock-faster/
Click to expand...
Click to collapse
Easier way to do this. SETTINGS>DISPLAY>TOUCH SENSITIVITY. Enable to "Increase the touch sensitivity of the screen for use with screen protectors."
Delete your old fingerprints and redo them.
https://forum.xda-developers.com/galaxy-a71/help/fingerprint-biometrics-scanner-tweak-t4100097