Database Develop

[Q] Galaxy Note Screen Issues!!!

Dear friends...
Im new here so Ill try to be breif.
I bought a galaxy Note and I have an issue.
Im not familiar with terms so I dont know if my problem is called banding or anything else of the kind.
In a page that has a white backround (happens with some other backgrounds too but especially with white) I notice this:
The white changes shades... for ex.: it could take a pink-ish shade or a green-ish shade or a light blue one. All this ofcourse as a shade and not eye-popping differences. Just noticable.
Does anyone have knowledge on this issue?
What I'm really sick about finding out is if others are facing this problem also or if this is just my devise because Im an extremly lucky person and I dropped it right out of the box!!! So my worry is if I did some damage to the screen, or if this is just an issue with the hd led display.
Any help would be highly appreciated because as you understand, I will feel much less stupid if this is a common problem, rather than having caused it myself.
Thanking in advance
Gus

Uh... sounds like you need to return it. It shouldn't change shades when displaying white.

^^^Copy that, you need to get that replaced.

Gus Hayabusa said:
The white changes shades...
Click to expand...
Click to collapse
Does the white change shades while you are looking at the phone directly or when you are moving it sideways and viewing from varying angles?

Same problem here
I have the same issue with the screen you describe! I thought I am the only one...Could it be a wide-spread problem and other don't notice it? it is a very faint hue change from pink to green with a variable frequency but on low-brightness is annoying as it distracts me from reading... I do not know if it is a problem with the device or a feature of the superamoled display; I did not see this on my Galaxy s1 nor S2.
So, my concern: is this going to stay like this, to degenerate or to cure by itself.
I may return the phone but due to the stock shortage I will have to stay without it and I am quite hooked by this device...
Also due to the fact that this is barely visible it may not be accepted for servicing.

I know exactly what you are talking about, and i have seen it in my device. Do not fear, it is not a hardware fault, and is not caused by your drop:
Go to settings / display and scroll down. You will see 'auto adjust screen power' and when this is checked it seems to cause this, although i agree it is barely noticeable.
I keep mine checked because i prefer the potential power savings

I want to thank everyone for their replies!
Thank you Gahshn and dannstarr.
You cant imagine what a releif it is to know I didnt cause this problem myself.
Dannstarr thank you VERY much for your settings suggestion.
Im under the impression that it DID reduce the frequency of the problem quite much but it didnt completely stop.
Nevertheless, it is an improvement.
The fact that Im not alone on this, is a releif by itself but,
anyone else who is facing the problem and has more suggestions on this, please reply!!!
I guess there's no point on taking it to Samsung now.
They'll just do a factory reset and I'll loose what ever free apps and progress within apps and games I've made.

directly my friend

Different light intensity
I have a similar problem. I don't so much see shades with different colors, but different light intensities, horizontally across the screen if you hold it in portrait mode (typical way of holding in one hand).
You mostly notice it when all the display is grey, but also a bit on white.
You can see it by downling the free tool "Screen test" and going to the third page (first is white, second black and third grey).
I made a picture of it.
Do you have this issue?
I wonder if it makes sense trying to replace it.

@ Hironimo
Yes my friend, I downloaded the app that u said and these lines DO appear maybe not as intense as shown on the photo but visible.
As far as my issue, its very nerve braking because it doesnt appear at once so if you wanna show someone what ur talking about its very difficult.
Its more vissible with low brightness and with apps with white backround like gmail or browsing etc. You observe the screen for a minute or less, and it appears.
I think we hit the jackpot with this screen and I think we should all contact samsung in Korea because they are enjoing almost my one month salary and I am getting dizzy by reading within their so called hd super amoled screen! If I only knew......

Hironimo said:
Do you have this issue?
I wonder if it makes sense trying to replace it.
Click to expand...
Click to collapse
I have a similar issue - horizontal banding in landscape view and hue change of white between pink and green (!) - barely visible in plain light but annoying whan screenfilter is on (screenfilter is a free app to reduce the brightness for use at night); I have not seen other phone (none of my friends have this model) but on previous phones I had I did not notice this type of problem.
I do not think it is a defect - is more like a variation in quality of the pentilematrix I would not expect from a manufacturer this screen.
Sending for replacement may look bizarre because it is a minor problem and you may be told that no screen is perfect and have issues like this to some extent.

Yes, this is also my take on it.
It is no major defect, and indeed if I send it in for repair they may say there is nothing wrong. And if I send it back to amazon saying it is faulty they will replace it (once) and I may get a screen with the same issue.
I do have to say that on the photo it appears clearer as when you normally look at it, and in normal use you seldomly notice it.
But when I compare it with my "old" galaxy s2 I know what evenly lit means ...
My friend also tells me i thinks the defect is not big enough to do something about it.
In so many other respects I love the note.
Especialy that FINALLY they have volume controls on the headset.
But I'm very intersted to see how many others have this or similar issues...
Maybe if we are enough we can contact Samsung and get a statement.
What about creating a poll?

edit: sorry, other topic.

nagi603 said:
Uh, on the topic of screen issues.... here is mine: the super-duper-black is not that black.
See the pic, that is supposed to be full black. Granted, this was taken in total darkness and with a long shutter, but it can still be seen. Hell, I noticed it yesterday when I wanted to take notes on a black background, under standard room lighting conditions.
(This is a review device, so I'll return it anyway.)
https://lh5.googleusercontent.com/-PenHKWU42S4/Trr-m06n30I/AAAAAAAAYx8/H1R7gIutbxI/s1247/wtfNote.jpg
Click to expand...
Click to collapse
Is it visible under normal viewing conditions? i.e. not when taking long exposures in total darkness. Serious question btw. I'm just unsure from your post if this is something you can see generally.

Hironimo said:
Yes, this is also my take on it.
It is no major defect, and indeed if I send it in for repair they may say there is nothing wrong. And if I send it back to amazon saying it is faulty they will replace it (once) and I may get a screen with the same issue.
I do have to say that on the photo it appears clearer as when you normally look at it, and in normal use you seldomly notice it.
But when I compare it with my "old" galaxy s2 I know what evenly lit means ...
My friend also tells me i thinks the defect is not big enough to do something about it.
In so many other respects I love the note.
Especialy that FINALLY they have volume controls on the headset.
But I'm very intersted to see how many others have this or similar issues...
Maybe if we are enough we can contact Samsung and get a statement.
What about creating a poll?
Click to expand...
Click to collapse
My friend I have no idea on creating polls but Im with you all the way.
Taking a stance is always better than nothing!

Gus Hayabusa said:
Dear friends...
Im new here so Ill try to be breif.
I bought a galaxy Note and I have an issue.
Im not familiar with terms so I dont know if my problem is called banding or anything else of the kind.
In a page that has a white backround (happens with some other backgrounds too but especially with white) I notice this:
The white changes shades... for ex.: it could take a pink-ish shade or a green-ish shade or a light blue one. All this ofcourse as a shade and not eye-popping differences. Just noticable.
Does anyone have knowledge on this issue?
What I'm really sick about finding out is if others are facing this problem also or if this is just my devise because Im an extremly lucky person and I dropped it right out of the box!!! So my worry is if I did some damage to the screen, or if this is just an issue with the hd led display.
Any help would be highly appreciated because as you understand, I will feel much less stupid if this is a common problem, rather than having caused it myself.
Thanking in advance
Gus
Click to expand...
Click to collapse
Wow, I also have this problem and really thought it was just me because nobody had mentioned it so far. It's a problem that doesn't feel big enough to send the phone back, but is a big enough problem to annoy the hell out of me.
I have so far chosen to ignore the issue, but agree with the other comments regarding the fact that tinkering with the settings does make it less apparent. And again, I agree that I love the phone so much, I don't want to send it back for repair (if that's what it needs), but the underlying problem is... does it need a repair? or is it a feature?

paulshields said:
Is it visible under normal viewing conditions? i.e. not when taking long exposures in total darkness. Serious question btw. I'm just unsure from your post if this is something you can see generally.
Click to expand...
Click to collapse
No. Not on mine.

paulshields said:
Is it visible under normal viewing conditions? i.e. not when taking long exposures in total darkness. Serious question btw. I'm just unsure from your post if this is something you can see generally.
Click to expand...
Click to collapse
So far only under moderate light and a black background. Which is what I'd use for e-book reading or writing into the note app during a session.
edit: tried it with fbreader, on night mode. You won't notice it during the evening, even with minimum brightness, unless there are a couple of empty lines. Then it looks as if the screen would be dirty.

denialnw10 said:
Wow, I also have this problem and really thought it was just me because nobody had mentioned it so far. It's a problem that doesn't feel big enough to send the phone back, but is a big enough problem to annoy the hell out of me.
I have so far chosen to ignore the issue, but agree with the other comments regarding the fact that tinkering with the settings does make it less apparent. And again, I agree that I love the phone so much, I don't want to send it back for repair (if that's what it needs), but the underlying problem is... does it need a repair? or is it a feature?
Click to expand...
Click to collapse
Judging from the fact that there are many of us, it seems that it is not a matter of repair.
But... Im surprised that not all users have noticed and I sure would like the opinion of a samsung technician or a professional. Just to make sure.
But I also have difficulty turning it in...
Thats why we are here
To be convinced that it is a general issue and not individual.

Gus Hayabusa said:
The white changes shades... for ex.: it could take a pink-ish shade or a green-ish shade or a light blue one. All this ofcourse as a shade and not eye-popping differences. Just noticable.
Click to expand...
Click to collapse
I have the same issue, and I haven't dropped mine. But it's subtle enough that I wouldn't be surprised if many ppl don't even notice it. It hasn't been bad enough to bother me... Just kinda makes me wonder if I'm setting things sometimes

[Q] Video/Zoe Sometimes Blue

Sometimes when I record, I'll get blue colors on the edges of my screen. Does anybody else get this problem? It sounds like a software issue, and that's what I hope it is.

DiZzyBonne said:
Sometimes when I record, I'll get blue colors on the edges of my screen. Does anybody else get this problem? It sounds like a software issue, and that's what I hope it is.
Click to expand...
Click to collapse
i only notice it in less than ideal situations..Like something im filming is dark but there is light present on the edges behind me..Sometimes it's green too

i get this all the time..happens only on the edges of the pictures or video. i believe this might be only happening when you are taking pictures under those fluorescent light bulbs(energy savers) ..reason why i say this is because it only happens when I'm indoors and not using flash. does anyone know if this is a camera issue or is it just those damn light bulbs ???...my place is dimly lit with one light bulb...

I just want to be sure we're having the same problem. I attached some screenshots of what I'm talking about, and as you can see, Zoe has to be enabled. My take is Zoe does it because it's a "video."

DiZzyBonne said:
I just want to be sure we're having the same problem. I attached some screenshots of what I'm talking about, and as you can see, Zoe has to be enabled. My take is Zoe does it because it's a "video."
Click to expand...
Click to collapse
Im willing to bet there is a computer monitor some where very close to you in this picture because that is when I noticed it as well...I lower manually the ISO to help eliminate too much unwanted noise.
EDIT: Deeerp just saw the keyboard in the 1st pic so obviously there is a monitor near by...I have had this happen out doors at night as well though..If you get away from the light source on the edges it should help.

There is, but it also happened in the hallway when I was messing around with Zoe.
Alright, just happy to hear it's a software issue . I was hoping I didn't have to return my phone...so much time spent into setting it up!

DiZzyBonne said:
There is, but it also happened in the hallway when I was messing around with Zoe.
Alright, just happy to hear it's a software issue . I was hoping I didn't have to return my phone...so much time spent into setting it up!
Click to expand...
Click to collapse
It's all good man.. I've had 2 HTC Ones and they both did the same thing.. Guess we will just sit back and see if it ever gets fixed.
Sent from my HTCONE using xda premium

Terrific Thank you for sharing
DiZzyBonne said:
Sometimes when I record, I'll get blue colors on the edges of my screen. Does anybody else get this problem? It sounds like a software issue, and that's what I hope it is.
Click to expand...
Click to collapse

Screen Issue... need a favor

I have always thought I have seen a bit of artifacting on this display, but I am not sure a new phone will fix it. Moto, of course, wants to send a new phone.
Would some of you please download the png at http://soletc.com/stuff/yuk.png and look at it on your Moto X. Do you see a smeared area between the icon on the far right and the one in the same row on the left? Something similar to this...
http://soletc.com/stuff/smear.png
Thanks.

Solutions Etcetera said:
I have always thought I have seen a bit of artifacting on this display, but I am not sure a new phone will fix it. Moto, of course, wants to send a new phone.
Would some of you please download the png at http://soletc.com/stuff/yuk.png and look at it on your Moto X. Do you see a smeared area between the icon on the far right and the one in the same row on the left? Something similar to this...
http://soletc.com/stuff/smear.png
Thanks.
Click to expand...
Click to collapse
I have these. Most visible at low brightness and yellowish-white backgrounds.

I don't see them, neither at low or high bright, zoom in or zoom out.

Yes, the smeared area is visible on my Moto as well. I downloaded the png and that zone is clearly visible, for my eyes at least.
Sent from my XT1092 using Tapatalk

Nothing here on any settings either.
Sent from my Moto X 2014 Pure Edition using Tapatalk

Solutions Etcetera said:
I have always thought I have seen a bit of artifacting on this display, but I am not sure a new phone will fix it. Moto, of course, wants to send a new phone.
Would some of you please download the png at and look at it on your Moto X. Do you see a smeared area between the icon on the far right and the one in the same row on the left? Something similar to this...
Thanks.
Click to expand...
Click to collapse
There's very little point in exchanging your phone over this. It's an odd software issue present on the 2 previous X's I've had and will probably be present on the third when it arrives sometime this week. If you look closely into the line you can probably make out the image of the android soft keys in it. When I first got the phone I thought it was odd burn in but if you rotate the phone the back button rotates too so it seems to be a software issue, possibly with the screen driver. I find the best way to see it is to open something with a white background that's not too busy like settings and dial the brightness down. If you look close enough you'll see it. Just seems Moto is using fairly iffy panels in a number of the phones. Of course this may be a different issue altogether but normally when I see weird lines across my screen that's what it is

Here's a video showing the issue in the new Photos app...
https://youtu.be/DPSh1-DI2u8

Solutions Etcetera said:
Here's a video showing the issue in the new Photos app...
https://youtu.be/DPSh1-DI2u8
Click to expand...
Click to collapse
I see it, it's like a band crossing the entire display. Maybe you need to contact Motorola for a replace because my moto doesn't have this and is like 8 months old.

Display jello/wavy effect when scrolling!

Noticed this as soon as I setup the phone. I don't think I've ever seen an AMOLED panel do this. It's almost like it's refreshing each line of pixels too slowly/unevenly during a single frame?
Here's an album of images and video captured from 240 FPS video. View them one after another. The screen refreshes by starting in the bottom left corner and finishes the frame in the top right corner... the icons and text on each line of apps goes out of alignment as I scroll.
Text and elements on the screen stretches out when scrolling down, and smushes together when scrolling up. Straight lines look wavy when scrolling left or right as well!
https://goo.gl/photos/Rx8nZCnzj8jSWXGJ7
https://goo.gl/photos/iwi5JdruMAveRkFN8
https://www.flickr.com/photos/[email protected]/sets/72157682480018604

youtube.com/watch?v=rCgzHvui4K8&feature=youtu.be&t=7m42s
Is this what you are talking about?

Lets hope they manage to fix this.. I wonder if this is related to hardware or just a software issues.. Guess we'll see when more custom roms and kernels come in.. other than that, could this issue be related to vsync or framerate?

Nah, its a FEATURE.....

fawef3 said:
youtube.com/watch?v=rCgzHvui4K8&feature=youtu.be&t=7m42s
Is this what you are talking about?
Click to expand...
Click to collapse
I don't think so - that sounds like frame dropping, and I have noticed that too.
Chrizzter said:
Lets hope they manage to fix this.. I wonder if this is related to hardware or just a software issues.. Guess we'll see when more custom roms and kernels come in.. other than that, could this issue be related to vsync or framerate?
Click to expand...
Click to collapse
Hopefully software since it's the same panel as the 3T. I don't think it's vsync, because if that were disabled it'd result in tearing. I really have no idea what's going on.
On the up side, an assistant head moderator on the OnePlus forums forwarded this information to the developers... other people are complaining about this same issue there as well!

Nitemare3219 said:
Noticed this as soon as I setup the phone. I don't think I've ever seen an AMOLED panel do this. It's almost like it's refreshing each line of pixels too slowly/unevenly during a single frame?
Here's an album of images and video captured from 240 FPS video. View them one after another. The screen refreshes by starting in the bottom left corner and finishes the frame in the top right corner... the icons and text on each line of apps goes out of alignment as I scroll.
Text and elements on the screen stretches out when scrolling down, and smushes together when scrolling up. Straight lines look wavy when scrolling left or right as well!
https://goo.gl/photos/Rx8nZCnzj8jSWXGJ7
https://goo.gl/photos/iwi5JdruMAveRkFN8
https://www.flickr.com/photos/[email protected]/sets/72157682480018604
Click to expand...
Click to collapse
Yea. I've had it since first boot and notice it every time I use the phone. I can't wait for updates.

Still having this issue after today's OTA.

Nitemare3219 said:
Still having this issue after today's OTA.
Click to expand...
Click to collapse
Same here. It seems to be a Software issue
---------- Post added at 17:04 ---------- Previous post was at 16:38 ----------
To be Precise the upper part of the screen reacts slower. The thing that makes me nervous is that it's the same Spot when using horizontal.
Anyone can check if this issue is also when scrolling in twrp, if yes it's a Firmware issue or even Hardware.
If this was a Software issue we would see a Glitch while scrolling but it's a smooth Jello effect
I've did couple of Tests. And it seems it's the screen itself and not the Software. As recording the screen with an App will not show the issue. I hope it can be fixed with a Firmware Update.
We need an Update for the amoled screen driver.

Thank god I'm not the only one noticing that straight away. It pretty much ruined my experience since I got this phone. At first a thought its just me beeing OCD again and checking the screen for failures far too often.
It's hard to not see it when scrolling and it is very irritating!
Like a Jello / Wobble / Warping effect.
This needs to be addressed asap! If I Google this issue, it comes up a thread on OnePlus forums "The first thing I did when I got my OnePlus 5, I immediately installed the ... screen starts moving before the top half, giving a "jello" effect when ..".If I click on it, it says "OnePlus Forums - Error
The requested thread could not be found".
Seems like they removed the thread?

If the issue isn't getting worse when underclocking cpu&gpu with Ex kernel it's sure no Software issue. Then it's rather Hardware or Firmware (Panel driver)
But I simply can't imagine an amoled screen having such a Hardware issue.

kimw said:
Thank god I'm not the only one noticing that straight away. It pretty much ruined my experience since I got this phone. At first a thought its just me beeing OCD again and checking the screen for failures far too often.
It's hard to not see it when scrolling and it is very irritating!
Like a Jello / Wobble / Warping effect.
This needs to be addressed asap! If I Google this issue, it comes up a thread on OnePlus forums "The first thing I did when I got my OnePlus 5, I immediately installed the ... screen starts moving before the top half, giving a "jello" effect when ..".If I click on it, it says "OnePlus Forums - Error
The requested thread could not be found".
Seems like they removed the thread?
Click to expand...
Click to collapse
The thread got merged with another thread. Here's the one - https://forums.oneplus.net/threads/...-sync-to-improve-touch-responsiveness.553718/

Nitemare3219 said:
I don't think so - that sounds like frame dropping, and I have noticed that too.
Hopefully software since it's the same panel as the 3T. I don't think it's vsync, because if that were disabled it'd result in tearing. I really have no idea what's going on.
On the up side, an assistant head moderator on the OnePlus forums forwarded this information to the developers... other people are complaining about this same issue there as well!
Click to expand...
Click to collapse
It's the same panel (better say a variant of the panel), but what people don't know is that it seems it's mounted inverted on the OP5. So this wobbly effect seems to manifest more because of this condition.
I noticed this when evaluating some stuff on the source code I could backport to the 3T.
Let's hope it's just a weird overlay panel calibration or something similar and not a processing issue from design choices.
Only time will tell.

eng.stk said:
It's the same panel (better say a variant of the panel), but what people don't know is that it seems it's mounted inverted.
I noticed this when evaluating some stuff I could backport to the 3T.
Let's hope it's just a weird overlay or something similar from the ROM and not a processing issue from design choices.
Only time will tell.
Click to expand...
Click to collapse
Problem is that time is limited due to the 15 days return period

Oh my.... I'm not experiencing anything like this... I'm sorry guys :/
EDIT: I have this effect also, but very minor. The 15-day return starts on delivery, or on ordering date? (So if i ordered the phone on the June 21st, this return thing will expire at July 6th?)

K9
kimw said:
Problem is that time is limited due to the 15 days return period
Click to expand...
Click to collapse
Exactly i can't take that chance they may or may not fix this issue or are they just going to sweep it under the carpet and pretend no one noticed, One thing is for sure if i decide to keep it and they don't resolve this awful screen latency, scrolling, stuttering lag this will be my 1st and last OP phone, it shouldn't have even come to market with this issue.

The panel is mounted inverted?! WTH?! The OP5 will be the new OP2 at this rate.

oh my.... i receive mine today in possibly a few minutes.... U people are making me more and more regretting buying this thing.....

OcazPrime said:
oh my.... i receive mine today in possibly a few minutes.... U people are making me more and more regretting buying this thing.....
Click to expand...
Click to collapse
mine arrives tomorrow, i'm still on the fence of returning it or not

hauhauhau7 said:
mine arrives tomorrow, i'm still on the fence of returning it or not
Click to expand...
Click to collapse
I know! It's getting worse every second I'm on this forum... I wonder if maybe this is a batch set thing or if this is a region thing. I haven't read through the whole thing. But, if my screen has a weird effect like this which I will now watch for, I'll report it here.

****s gonna hit the fan when most people will be receiving them this and next week, hope they've fixed it by then before their customer support has a meltdown.

Possible screen problem.

On my previous s8+ and Note 8, when I use a black theme w/ a black wallpaper my recent apps screen is completely black. On my Note 9 it looks grey then is black at the very bottom of the screen. Can someone check their phone and please give feedback. Thanks. (see attached photo). View attachment 4596579
Sent from my SM-N960U using Tapatalk

That image looks all black to me, but either way it's not a screen problem. I'm using good lock's task switcher but I just turned it off to check, mine when stock is just a slightly dimmed background. See pic. Also I've attached a good lock switcher screenshot too, maybe try it out and see if it's alright, I'd recommend it regardless as it looks waaay better than default.

duracool said:
On my previous s8+ and Note 8, when I use a black theme w/ a black wallpaper my recent apps screen is completely black. On my Note 9 it looks grey then is black at the very bottom of the screen. Can someone check their phone and please give feedback. Thanks. (see attached photo). View attachment 4596579
Sent from my SM-N960U using Tapatalk
Click to expand...
Click to collapse
Try using another black wallpaper.
Sent from my SM-N960U1 using Tapatalk

beta546 said:
That image looks all black to me, but either way it's not a screen problem. I'm using good lock's task switcher but I just turned it off to check, mine when stock is just a slightly dimmed background. See pic. Also I've attached a good lock switcher screenshot too, maybe try it out and see if it's alright, I'd recommend it regardless as it looks waaay better than default.
Click to expand...
Click to collapse
Of you click on the image it will show what I'm talking about.
Sent from my [device_name] using XDA-Developers Legacy app

Limeybastard said:
Try using another black wallpaper.
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
I tried several and their the same. Click on the image and you will see what I'm talking about.
Sent from my [device_name] using XDA-Developers Legacy app

duracool said:
Of you click on the image it will show what I'm talking about.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
I think it's safe to assume we both clicked on the image as we don't have super vision haha. I see a pure black screen with just the white text and buttons, I don't see any grey at all.

Ok, instead of doing a screen shot I took a picture of my Note 9 and my Note 8. I've tried 6 different pure black wallpapers and they all look grey on my Note 9. On my Note 8 I'm using the same pure black 4k wallpaper and it's black not grey. This only happens on my "recent apps" screen, everything else is black.
Sent from my SM-N960U using Tapatalk

duracool said:
Ok, instead of doing a screen shot I took a picture of my Note 9 and my Note 8. I've tried 6 different pure black wallpapers and they all look grey on my Note 9. On my Note 8 I'm using the same pure black 4k wallpaper and it's black not grey. This only happens on my "recent apps" screen, everything else is black. View attachment 4597045View attachment 4597046
Sent from my SM-N960U using Tapatalk
Click to expand...
Click to collapse
Send it back for a replacement/repair,don't waste any more time soliciting opinions.
While all input is well-meaning,it's doing nothing but eating up precious time for returns/exchanges before it turns into a warranty issue.

KOLIOSIS said:
Send it back for a replacement/repair,don't waste any more time soliciting opinions.
While all input is well-meaning,it's doing nothing but eating up precious time for returns/exchanges before it turns into a warranty issue.
Click to expand...
Click to collapse
If it were a hardware fault then it would show not just on the recent tab screen, but all other black screens.?
Sent from my SM-N960U1 using Tapatalk

Limeybastard said:
If it were a hardware fault then it would show not just on the recent tab screen, but all other black screens.?
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
Perhaps,but,the OP has compared the same paper & others w/another phone.
If it were me,I wouldn't waste another minute.
Of course,go through the usual steps before contacting Samsung (clear cache in recovery/factory reset if that doesn't do it).
Some here feel such returns are frivolous & drive up costs for everyone,that's what the mfgs want you to think to reduce returns.
Truth is,it's a business decision & the costs are already factored-in when they set the MSRP,whether they accept a certain percentage of defects as the cost of doing business,or,tighten up quality control to lessen the cost of servicing warranties/exchanges.
I guarantee the people who advocate for "sucking it up" for the greater good unicorn of lower costs wouldn't do so if it was their device having issues.
Regardless,if the phone is seemingly defective,it's everyone's right to expect Samsung to make good on their warranty.
If one sits on their hands & does nothing but post in forums about it,they're getting nothing but empty platitudes,as useful as a FB :good: ......

KOLIOSIS said:
Perhaps,but,the OP has compared the same paper & others w/another phone.
If it were me,I wouldn't waste another minute.
Of course,go through the usual steps before contacting Samsung (clear cache in recovery/factory reset if that doesn't do it).
Some here feel such returns are frivolous & drive up costs for everyone,that's what the mfgs want you to think to reduce returns.
Truth is,it's a business decision & the costs are already factored-in when they set the MSRP,whether they accept a certain percentage of defects as the cost of doing business,or,tighten up quality control to lessen the cost of servicing warranties/exchanges.
I guarantee the people who advocate for "sucking it up" for the greater good unicorn of lower costs wouldn't do so if it was their device having issues.
Regardless,if the phone is seemingly defective,it's everyone's right to expect Samsung to make good on their warranty.
If one sits on their hands & does nothing but post in forums about it,they're getting nothing but empty platitudes,as useful as a FB :good: ......
Click to expand...
Click to collapse
I once had an AMOLED black wallpaper on my note 8 that showed the upper area where the status bar was as slight lighter than the rest in the home screen, however in the apps screen it would be pitch black . One could notice it in a dark room. My case was software.
But yes, I get your point of view.
Sent from my SM-N960U1 using Tapatalk

Limeybastard said:
I once had an AMOLED black wallpaper on my note 8 that showed the upper area where the status bar was as slight lighter than the rest in the home screen, however in the apps screen it would be pitch black . One could notice it in a dark room. My case was software.
But yes, I get your point of view.
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
I've had two phones w/issues the mfg basically refused to acknowledge:
A Galaxy S3 that had Touch/zooming issues & an HTC M7 w/seriously FUBAR B/T issues on phone calls.
Haven't had hardware issues w/any phones since,but,that's where I'm coming from when I recommend people to immediately contact the mfg with any quality issues.
The sooner the better for getting the process started/documented.
At minimum,it's user error,so be it,no harm,it'll get figured out,but,only if the end user takes action directly w/the mfg if all else fails.

duracool said:
Ok, instead of doing a screen shot I took a picture of my Note 9 and my Note 8. I've tried 6 different pure black wallpapers and they all look grey on my Note 9. On my Note 8 I'm using the same pure black 4k wallpaper and it's black not grey. This only happens on my "recent apps" screen, everything else is black.
Click to expand...
Click to collapse
this is not an issue just an effect in recent apps. why would you think its a screen issue if it only happens under certain conditions/place?
note 8 is on 8.0 and note 9 is on 8.1 so maybe they just tweaked the effects a bit or maybe its just the theme.
people are so paranoid with the damn screens its beginning to be insane!
im thinking of opening a new thread for people issues using the note 9 .
note 9 paranoia is quite high, its as if people are begging for issues
Samsung customer support must be having high suicide rates this past month dealing with imaginary issues.
its probably making things hard for people that acctualy have legitimate issues... don't cry wolf

bober10113 said:
this is not an issue just an effect in recent apps. why would you think its a screen issue if it only happens under certain conditions/place?
note 8 is on 8.0 and note 9 is on 8.1 so maybe they just tweaked the effects a bit or maybe its just the theme.
people are so paranoid with the damn screens its beginning to be insane!
im thinking of opening a new thread for people issues using the note 9 .
note 9 paranoia is quite high, its as if people are begging for issues
Samsung customer support must be having high suicide rates this past month dealing with imaginary issues.
its probably making things hard for people that acctualy have legitimate issues... don't cry wolf
Click to expand...
Click to collapse
My post started with "possible" not "definetly". To my knowledge XDA FORUMS is a place for Q&A's unless I'm wrong. I'm definitely not paranoid about something that I can simply exchange. I swear some people on here contribute nothing to the forum but confusion. To the people that tried to help, Thank You.
Sent from my [device_name] using XDA-Developers Legacy app

duracool said:
My post started with "possible" not "definetly". To my knowledge XDA FORUMS is a place for Q&A's unless I'm wrong. I'm definitely not paranoid about something that I can simply exchange. I swear some people on here contribute nothing to the forum but confusion. To the people that tried to help, Thank You.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
You got two solid answers mine and Koliosis .
Pick your poison. Lol.
Sent from my SM-N960U1 using Tapatalk

duracool said:
My post started with "possible" not "definetly". To my knowledge XDA FORUMS is a place for Q&A's unless I'm wrong. I'm definitely not paranoid about something that I can simply exchange. I swear some people on here contribute nothing to the forum but confusion. To the people that tried to help, Thank You.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Please keep us posted on your course of action & outcome.
Wherever that takes you,we all hope you get a satisfactory outcome. :good:

Did u fix it ? Bc mine is doing the same thing

On the first pic I can see diferent and the top half has spots too l... Swap it

el_chamuco said:
Did u fix it ? Bc mine is doing the same thing
Click to expand...
Click to collapse
I swapped it out. Once I updated the software on the new phone it started doing the same thing so I'm assuming that it's a software change. I compared it to a couple of friends Note 9s with updated software and same thing.
Sent from my [device_name] using XDA-Developers Legacy app