[Help] Can not get OTA update when converted to WW - ASUS ROG Phone II Questions & Answers

My ROG2 is Tencent version and I have converted it to WW version using this guide: [GUIDE] [RAW Firmware] [RE-LOCK] Convert CN to->WW or WW to->CN Rom (28/08)
I can't get FOTA update since My phone still tell me it is newest firmware.
I have tried to download the OTA package in the official download site and put it in to the phone. It tell me there was a newer firmware founded, but when I click ok to update, I got an error.
Sorry for my bad english, I just wondered is the origin WW version ROG2 can get this OTA update?
If WW version can get OTA, what's wrong with the CN version(which converted to WW version)?
Is possilbe that I get the OTA update?
PLUS: My bootloader never be unlocked. When I convert back to CN version, I can get FOTA.

You can’t get OTA updates on the WW ROM sadly.
The conversion was too good to be true. There is something being identified on our Tencent models - both the 128GB and 512GB versions that is different from the official global model. As a result the update is failing. Hopefully it can be resolved.
The China ROM is fine but I’m now running into issues with Banking apps because the device does not pass SafetyNet and CTS compatibility.

Bilhouse said:
You can’t get OTA updates on the WW ROM sadly.
The conversion was too good to be true. There is something being identified on our Tencent models - both the 128GB and 512GB versions that is different from the official global model. As a result the update is failing. Hopefully it can be resolved.
The China ROM is fine but I’m now running into issues with Banking apps because the device does not pass SafetyNet and CTS compatibility.
Click to expand...
Click to collapse
Stock WW rom, no rooting or unlocked bootloader had the same failure when SafetyNet right out of the box for me. Also, FOTA fails for me.

Yeah it’s a bit of a joke. If only ASUS had actually bothered to launch this Globally we wouldn’t have to go through with all these loopholes.
In its current state I’m most likely not going to keep it. I need to use my banking apps and get OTA updates.

What is going on with people saying they can't use banking apps? I am able to use the chase, capitol one, Google pay with no issues on ww rom, rooted

Well in the UK the NatWest Banking App is not opening due to a ‘security error’ and that’s due to the phone not passing SafetyNet specifically the CTS Profile. This is on the stock CN ROM, not rooted and with a locked bootloader. Other people with the WW ROM are reporting the same also unrooted and with a locked bootloader.
Maybe because you are rooted you can mask certain aspects with Magisk Hide which is enabling your banking apps to work or perhaps they have less stringent controls.

Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.
If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA. 
 @KanadeTi - Thank you for opening a thread for this.

JazonX said:
Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.
If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.
Click to expand...
Click to collapse
My device had the WW RAW image flashed out of the box with a locked bootloader. However since we cant get OTA's on the WW ROM currently, I went ahead and used the CN RAW image on your thread to revert the device back to its original firmware.
For some reason my device does not pass SafetyNet - specifically the CTS Profile Match even though the device is bootloader locked and not rooted. On top of that I am not even receiving CN OTA's. I am still stuck on the June 5th 2019 security patch. I check for software updates but it keeps saying I am up to date. I dont know if going from WW to CN or back again causes issues because compared to Rashad's ROG Phone 2 which was un-tampered with mine is having these two glaring issues.

JazonX said:
Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.
If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.
Click to expand...
Click to collapse
i got the same problem,even manual update cant help any

JazonX said:
Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.
If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.
Click to expand...
Click to collapse
Is this because the phone was converted to WW after factory?

KanadeTi said:
My ROG2 is Tencent version and I have converted it to WW version using this guide: [GUIDE] [RAW Firmware] [RE-LOCK] Convert CN to->WW or WW to->CN Rom (28/08)
I can't get FOTA update since My phone still tell me it is newest firmware.
I have tried to download the OTA package in the official download site and put it in to the phone. It tell me there was a newer firmware founded, but when I click ok to update, I got an error.
Sorry for my bad english, I just wondered is the origin WW version ROG2 can get this OTA update?
If WW version can get OTA, what's wrong with the CN version(which converted to WW version)?
Is possilbe that I get the OTA update?
PLUS: My bootloader never be unlocked. When I convert back to CN version, I can get FOTA.
Click to expand...
Click to collapse
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Post Deleted

gutch said:
Hey i need your WhatsApp please i need Talk to you help My please i same problem Talk to me please +59170865571 please Bro whatsapp
Click to expand...
Click to collapse
Sorry mate, I do not have WhatsApp.
As far as we know. We cannot OTA on the converted devices. You can use the newest raw firmware to update your ROM. If you want your CTS back. Just flash back to CN version.

https://forum.xda-developers.com/rog-phone-2/how-to/flashing-ww-rom-changing-cn-fingerprint-t3969765
I did this recently and can now manually flash updates from asus's website (but still don't see OTAs through the built in updater).

JazonX said:
Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.
If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.
Click to expand...
Click to collapse
This is not true, my fingerprint and productID is WW but still I don't get FOTA

I post this in the other forum but I'll post it here to
It does say
Since the server pushes update notice to different serial numbers by batches, it may take some days for you to receive the FOTA notice.
Click to expand...
Click to collapse
.Please also take careful note that updates/FOTA functionality will be disabled since the ROM and the models dont match
Click to expand...
Click to collapse
At least we can manually update

JazonX said:
Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.
If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.
Click to expand...
Click to collapse
Well.......
I found this Model.
You need to change /vendor/factory/COUNTRY this flie.
CN→WW
Used Notepad++ open it.
But,if you want to change this file you most to be unlock bootloader and root your ROG Phone 2.
This file can't found in RAW file or UL OTA file.
Sorry.By my poor English.

JazonX said:
Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.
If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.
Click to expand...
Click to collapse
have you found out the way?

1910,44
zoa.xfx said:
have you found out the way?
Click to expand...
Click to collapse
i have tencent updated on youtube from cn to ww and finger print ww. today just update from asua websit to ww 1910.44 on the phone no problem (sweet). youtube bobby prat a1.

I've done some research on this, and I'm almost 100% sure it uses the IMEI to check if it's the CN model or not. I do know that the updater app sends it to their server, and in response you get a line (in an xml document) containing information about whether the device has been unlocked, when it was first activated and location - this is then stored in /ADF/dmclient/dm_client_info. Unfortunately that's only stored for caching purposes - and it will be reverted to what's stored on their servers if you change it. Here's what mine looks like, for example:
Code:
GID[KEY]1935[ATTR]DISABLE_FOTA[KEY]null[ATTR]UNLOCK[KEY]0[ATTR]ACTIVATE_TIME[KEY]2019-12-06 00:05:13.0[ATTR]LOCATION[KEY]CN
As it is, I won't be able to make much progress without help from someone with a WW device. I've managed to change the imei it sends to their server (by changing a property), and that does change the line above - but so far I've only seen different ACTIVATE_TIMEs and, unfortunately, LOCATION has always remained at CN.

Related

Can I/Should I update to newer WW ROM?

New WW ROM showing up on Asus US site. I've downloaded it to my phone but not installed it. Any reason not to? Any idiosyncrasies I should be aware of if I do the install like having to reinstall all apps again bc I did it manually? Will there every be ota with WW ROM?
Cheers. Currently at Scarefest in Lexington. Sorry for delaying in replies.
standupdad said:
New WW ROM showing up on Asus US site. I've downloaded it to my phone but not installed it. Any reason not to? Any idiosyncrasies I should be aware of if I do the install like having to reinstall all apps again bc I did it manually? Will there every be ota with WW ROM?
Cheers. Currently at Scarefest in Lexington. Sorry for delaying in replies.
Click to expand...
Click to collapse
Hello,
i'm not an expert in this but will provide info from what i have gazed from you post, are you currently on WW rom or CN Rom, i'm guessing you bought Tencent version with CN Rom. The asus support web page is providing boot-loader unlock & Firmware imgs, but can only be used to convert from WW=>WW or CN=>CN Rom as written in more information.
once you unlock you bootloader you have to re-lock to get OTA updates, you can get more info in ASUS ROG Phone II Guides, News, & Discussion.
Hope this helps.
ZS660KL software Image:WW_V16.0622.1907.33 for WW only*
Improved Item:
1. Added three ROG live wallpapers
2. Light Luminous Core theme supports live wallpaper effect
3. Fixed the issue where occasionally can not turn on WiFi hotspot
Steps of Update:
1. Check software version of your device**
2. Download device software and Update SOP (From “Manual” Item)
3. Only apply to same SKU update, Example: WW->WW, CN->CN, TW->TW.
4. Software update cannot transfer the software SKU and downgrade the software version.
5. Wrong SKU may cause update failure, please update the same SKU version only.
Click to expand...
Click to collapse
suresh1391 said:
Hello,
i'm not an expert in this but will provide info from what i have gazed from you post, are you currently on WW rom or CN Rom, i'm guessing you bought Tencent version with CN Rom. The asus support web page is providing boot-loader unlock & Firmware imgs, but can only be used to convert from WW=>WW or CN=>CN Rom as written in more information.
once you unlock you bootloader you have to re-lock to get OTA updates, you can get more info in ASUS ROG Phone II Guides, News, & Discussion.
Hope this helps.
Click to expand...
Click to collapse
Tencent 8/128, yes.
I have a WW out of the box, but bc SafetyNet is fails on first boot and after a fdr, it is believed that the seller flashed WW over CN.
My concern was that I didn't want to update with the updated WW if I have to keep re installing or restoring apps, or if I had to jump through hoops each time I'm now looking to see how I can prove that the phone was reflashed to WW by the seller so I can return it. I need banking and Google pay to work. SafetyNet and OTA is important to me. I'm likely to contact Asus China for proof in how my serial/IMEI was flashed at the factory.

Want to put my Tencent (512GB, 12GB) back to CN from WW, how?

I bought a Tencent version of the Rog 2 that was already preloaded with the WW firmware but the CN fingerprint. I managed to change the fingerprint to WW so now I have a phone that is on WW 1910.35 and the fingerprint is WW also.
What steps do I need to take in order to put it on the latest CN firmware instead? An idiots guide would be great I guess.
Ive seen this thread:
https://forum.xda-developers.com/rog-phone-2/how-to/guide-convert-cn-to-ww-rom-26-08-t3961042
This looks like maybe what I need, but it doesnt really say a lot about going from CN to WW or how to do it, can someone point me in the right direction?
kristianity77 said:
I bought a Tencent version of the Rog 2 that was already preloaded with the WW firmware but the CN fingerprint. I managed to change the fingerprint to WW so now I have a phone that is on WW 1910.35 and the fingerprint is WW also.
What steps do I need to take in order to put it on the latest CN firmware instead? An idiots guide would be great I guess.
Ive seen this thread:
https://forum.xda-developers.com/rog-phone-2/how-to/guide-convert-cn-to-ww-rom-26-08-t3961042
This looks like maybe what I need, but it doesnt really say a lot about going from CN to WW or how to do it, can someone point me in the right direction?
Click to expand...
Click to collapse
download the cn raw, full aft again, then recovery mode wipe all data reset factory, and start device, before do this logout all your account and remove all security setting pin or fingerprint face id

No FOTA updates after re-locking the bootloader (offline method)

Long ago, I unlocked my bootloader using EDL mode (offline mode) to preserve warranty. Even after unlocking the bootloader, I still received FOTA updates, but the updates just didn't get installed properly and showed an error.
I recently re-locked my bootloader using the same EDL offline method and it was locked successfully, but suddenly I'm not able to receive FOTA updates. It says I'm at the latest version, while I'm on Android 9 1910.64 (latest is A10 2004.60 at this time)
Edit: The ROM variant is WW. I never changed it to CN. Phone was shipped with WW and has remained that way ever since (Indian version btw)
Does this mean ASUS has identified the changed state of my bootloader? Or do I have to make some changes in my phone? I've tried factory resetting, flashing RAW 1910.64 twice, and still no luck. (But I'm not sure if the ROM is flashed on both slots)
I need this warranty because I'm about to send the phone for repair. Any help will be greatly appreciated!
vygneys_vyg said:
Long ago, I unlocked my bootloader using EDL mode (offline mode) to preserve warranty. Even after unlocking the bootloader, I still received FOTA updates, but the updates just didn't get installed properly and showed an error.
I recently re-locked my bootloader using the same EDL offline method and it was locked successfully, but suddenly I'm not able to receive FOTA updates. It says I'm at the latest version, while I'm on Android 9 1910.64 (latest is A10 2004.60 at this time)
Does this mean ASUS has identified the changed state of my bootloader? Or do I have to make some changes in my phone? I've tried factory resetting, flashing RAW 1910.64 twice, and still no luck. (But I'm not sure if the ROM is flashed on both slots)
I need this warranty because I'm about to send the phone for repair. Any help will be greatly appreciated!
Click to expand...
Click to collapse
Well this only a guess but... Is it a Tencent version that was running CN rom, which then was converted to WW? My guess is that, if it is currently on WW still, you won't get OTA's until its back to its original state ie on a CN rom...
Perhaps!
reg66 said:
Well this only a guess but... Is it a Tencent version that was running CN rom, which then was converted to WW? My guess is that, if it is currently on WW still, you won't get OTA's until its back to its original state ie on a CN rom...
Perhaps!
Click to expand...
Click to collapse
Oh I totally forgot to include it sorry. This is a proper WW phone, shipped with WW ROM (Indian version). No links with CN version.
Do correct me if I am wrong, but at least in the USA, the carrier has to push out OTA updates to your phone. So if you have a less well known android, such as the ROG 2, you won't get *any* updates as it is inconvenient for the carrier to make them available. Only google's phones get updates direct, and are still subject to carriers delaying release for...reasons.
hi buddy. we are on the same page. after .64, for some reason i also didnt get the android 10 ota. the solution i see is that you download the full firmware from asus website and update manually. once on a10, youll recieve otas.
weird thing thou, i recently tried unlocking via official app, but im getting errors.

Flashing firmware from a different region

Hi all, I'm new to modding in general so there's many things I don't quite understand, hoping somebody can help.
I bought an S10 from a site which was supposed to just send me a refurbed (italian) S10, instead they sent me the US version, (G973U) and I believe it is carrier locked since it's stuck with Android 9 and doesn't find any update.
I have tried searching to no avail what I should flash to simply unbrand it, and allow it to receive OTA updates without tripping Knox.
The build version is the following: PPR1.180610.011.G973USQU2ASGC and the CRC is XAA/XAA/ATT
Thanks in advance.
You shall call them.
Who and what for? I'm past the point of dealing with those sellers, I just want to flash the phone.
CSC (not CRC).
XAA is a multi-region USA ROM, so I don't think it will change over properly for you in Italy. There are threads here for how you reflash a different ROM. The one I used for my S10+ was this one: https://forum.xda-developers.com/t/...e-links-and-flashing-discussion-here.3905897/ but I am sure there is one like that for your S10 non-plus... find it, follow the instructions, and you should be all set.
Thanks! I'm a newbie, what does it mean it wouldn't change properly? No OTAs? Tripping KNOX?
I have found this which seems to be the equivalent of the link you posted.
So, I should flash the U1 version right? However I see only a file "SAU - 1 - ....", and my build number doesn't end in that, furthermore I don't know which bootloader version I'm at.
lrzfc said:
Who and what for? I'm past the point of dealing with those sellers, I just want to flash the phone.
Click to expand...
Click to collapse
Oh ok. I couldn't understand first.
For that, You'll flash in EDL mode. But the problem is if your device is powered by a snapdragon chip, it'll not working seamlessly.
FardinIslam said:
Oh ok. I couldn't understand first.
For that, You'll flash in EDL mode. But the problem is if your device is powered by a snapdragon chip, it'll not working seamlessly.
Click to expand...
Click to collapse
No problem. I'm aware of the mode I have to enter to flash, as above I'm trying to figure out which stock rom I should flash to avoid tripping knox, and to receive OTAs. What won't work seamlessly?
Well, mods can close the thread, found the way to do it. Leaving it in case somebody ever needs it.
First, found & checked the bootloader version (5th number from the right in the build version) since you can only flash older bootloader versions apparently.
Then downloaded through Frija the rom for the unlocked phone variant (SM-G973U1) and the unbranded CSC (XAA)
Then using odin 3.13.3b flashed the rom
Watch this video
lrzfc said:
Well, mods can close the thread, found the way to do it. Leaving it in case somebody ever needs it.
First, found & checked the bootloader version (5th number from the right in the build version) since you can only flash older bootloader versions apparently.
Then downloaded through Frija the rom for the unlocked phone variant (SM-G973U1) and the unbranded CSC (XAA)
Then using odin 3.13.3b flashed the rom
Click to expand...
Click to collapse
Hello, I'm in more or less same situation. When you flashed, which files did you use? All of them or just the AP_*** file?
Never mind. Flashed it anyway, now I don't see the AT&T startup screen anymore which is promising. Firmware version is now Android 11 (SM-G973U1 and not SM-G973U) on XAA CSC. Will see if I get any firmware updates later.

Rog 3 Tencent with WW updated by vendor

Hi! I'm from chile, first of all, sorry for the errors on the translation.
Have a Rog 3 tencent pre patched by vendor with the WW_17.0823.2007.32 version, and, as you might know, i can't unlock my phone with the apk from asus (obiwan) (i tried by hours with different versions of the apk)
So, i have some questions for the masters of the Olympus.
can i update from a raw version (for example, the brick repair one's)? if the answer is yes, CN or WW, because my phone is tencent :/
the only way to unlock the phone is with the apk provided by asus?
i'm, condenm to use android 10 from here to the eternity?
Please help me
Love u
Yes you can still do raw flash even if you can't unlock the device and you can at the same time convert it to WW if you're stuck with a Chinese rom. There are guides here with the steps. You can upgrade from A10 to any version you like although there is nothing wrong with A10...

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