A few weeks ago the phone could no longer get a gps fix.
I returned my phone under warranty and got an email today that they had found "a bootloader and broken motherboard", and that they susspect that rooting caused the damage.
I guess they should have said that they had found an unlocked bootloader, a rooted phone and custom rom probably caused it...
But do you think that it is possible for unlocking/rooting/custom rom to break the gps on a motherboard?
(note: in the EU rooting and such does noit void warranty)
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Hello all,
I just come from the HTC hero and I bought the nexus one. My hero was rooted and it was nice, I ve seen tutorials to explain how to root the nexus one, but it seems it breaks the warranty. Is there a way to unroot the nexus one as we could for the htc hero?
If not, will there be a way soon guys?
Thanks for helping me, as I d lke to root the nexus one, but loosing the warranty is a big problem....do you have feedback on rooted nexus one sent to warranty?
I may be wrong, but i don't think that rooting breaks the warranty. It's unlocking the bootloader that breaks the warranty. That's two different things.
And as far as i know, it's quite easy to unroot, but it's almost impossible to relock an unlocked bootloader.
Please post in right section thanks.
mmm; ok, but can we install custom roms without unlocking the bootloader?
Nope, don't think so
You cannot install custom roms without unlocking the bootloader, and u cant unlock the bootloader without breaking the warranty. There are quite a few threads on this already, try search next time
Confused
So it is possible to root the nexus one without unlocking the bootloader? If so how..?
To root the phone or install a custom ROM, u need to unlock ur bootloader... which also means goodbye warranty
in order to root your phone you must unlock your boot loader first. so when you unlock your boot loader to root you lost your warranty.
You guys all say "goodbye warranty" as if HTC isn't replacing/repairing rooted Nexus's... This alone has been steering many people away from rooting the N1. I know 2 people that had rooted N1's and they both got their devices replaced by HTC and that doesn't count all the people posting here that have also been successful even though they have rooted phones.
I have rooted/unlocked my bootloader. Then I found that I had the dust under the screen issue. Contacted HTC they sent a replacement. I sent the phone in, restore to stock besides the bootloader being unlocked. They received it, inspected it, and that was that. My case was closed with no questions asked.
Just out of interest, has anyone unlocked their bootloader and then successfully had their device repaired under warranty?
Read this forum. It appears that people have better luck with a warranty repair instead of exchanging the device when the bootloader is unlocked.
http://forum.xda-developers.com/showthread.php?t=681723
I'm waiting to see how this works out for me. I sent my bootloader-unlocked Nexus in because I had dust under the screen. Also... I'm kinda sick of the unlocked padlock appearing on the screen every time I turn my phone on. I hope they relock it as I can root it without unlocking it anyway now. I'll let you guys know how it works out for me.
I opted for the swap when my Nexus One was acting up and my bootloader was unlocked and everything. After they received my old unit, I checked the status site and it shows: "Service is complete. Please visit HTC Customer Survey if you would like to take a quick survey regarding your experience contacting HTC.". They also took the hold off my credit card as well so I think everything is all good!
I sent mine in for repair with an unlocked bootloader and no problems.
Just got mine back today with an unlocked bootloader that was rooted and running a custom recovery with FRF93. No charge whatsoever! An HTC rep told me that they run the phone through a software test that is supposed to determine whether you unlocking/rooting the phone caused the issue. If they deem that you weren't at fault EVEN IF you did unlock/root then they repair the phone free of charge. Otherwise you're at fault and they will charge you.
rickytenzer said:
Just got mine back today with an unlocked bootloader that was rooted and running a custom recovery with FRF93. No charge whatsoever! An HTC rep told me that they run the phone through a software test that is supposed to determine whether you unlocking/rooting the phone caused the issue. If they deem that you weren't at fault EVEN IF you did unlock/root then they repair the phone free of charge. Otherwise you're at fault and they will charge you.
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Hey Ricky was your bootloader still unlocked when you got your phone back?
Nope. Came back locked.
Just got my Nexus One back from HTC. It was bootloader unlocked, but I had installed ERD79 and had everything in the condition in which I originally received it. It came back with a locked bootloader and ERE27 (The 1st official OTA update.) I have now rooted it without unlocking the bootloader and am running CM6 RC1.
Would there be anyway to replace it, then get a fresh and new device?
whats getting me is the fact you guys are missing something here.. you have unlocked the bootloader and get it back locked! so either they jus switch the mobo on the n1 and flashed the original first release rom( seems to be the simple and most likely option)
OR there is an actual way to relock the bootloader that has not been found, to think if there is the way to do this, this will actually save lots of ppl that did software damage and still want to get warranty with you getting charged or getting denied!
ilostchild said:
whats getting me is the fact you guys are missing something here.. you have unlocked the bootloader and get it back locked! so either they jus switch the mobo on the n1 and flashed the original first release rom( seems to be the simple and most likely option)
OR there is an actual way to relock the bootloader that has not been found, to think if there is the way to do this, this will actually save lots of ppl that did software damage and still want to get warranty with you getting charged or getting denied!
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I'm thinking the 2nd one.
I was thinking about rooting my captivate, but I've heard that it voids ur warranty and that if it bricks my phone then all is lost and I can't replace it. Does rooting actually void my warranty?
amucinom said:
I was thinking about rooting my captivate, but I've heard that it voids ur warranty and that if it bricks my phone then all is lost and I can't replace it. Does rooting actually void my warranty?
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Short answer is yes it voids your warranty.
Not the short answer, if att were to somehow FIND OUT you rooted, you would void your warranty. Oneclickroot and z4root both have un root option, and if you end up going the custom rom route there is a lovely peice of software to flash stock unrooted back onto a soft brick situation. So if read up, know what your doing before you do it, and be careful they would never know it was rooted.
i actually had my phone exchanged the other day, and it was sooted. They only asked me to put the original software in it.
thanks for all the input guys! and yeah if i root and flash a rom and then find something wrong with the phone i can always revert back to the original software. if i brick it i can always report it lost or stolen.
had my rooted phone screen cracked, sent it into att and they fixed it no questions asked..
If it matters, I live in Europe. Anyways, I bought a One yesterday and I've been browsing around, seeing how it is with flashing roms and stuff. I did have a Nexus One a few years ago, though. If I unlock my bootloader through Htcdev, is my warranty lost forever? Like if something happened that wasn't caused by me tampering with the software, would I still get warranty repairs or would they say no because of me unlocking?
I previously had an i9300 which I flashed roms to like crazy but it was easy going back to stock, making it look like I had never even rooted the thing. The bootloader didn't had any sort of lock.
I have searched and looked around but it's unclear whether the warranty disappears or not.
it may void the warranty but if its a defect they should still honor the warranty. but s-off is right around the corner once thats available you can go back to complete stock with no evidence of tampering
How so? I thought that when unlocking (through htcdev) they get some token from you that says (Hey I've unlocked derp derp). Kinda like when unlocking asus tablets?
Or do you mean circumventing the bootloader lock by flashing a custom hboot?
Theshawty said:
How so? I thought that when unlocking (through htcdev) they get some token from you that says (Hey I've unlocked derp derp). Kinda like when unlocking asus tablets?
Or do you mean circumventing the bootloader lock by flashing a custom hboot?
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well just unlocking doesnt actually void the warranty. its when you have the tampered message you might void the warranty but with s-off you can get rid of the tampered part
Hello, i have a retail xt1097, its already updated to marshmallow, dont really need to be root forever but i need at least temporal root to do some one-time minor changes, such as install my desired launcher as system, led for battery, hostfile and such.
The problem is i dont want to unlock the bootloader untill warranty expires (still 7 months of warranty) so the question is if any app/exploit, can temp root this device, under MM.
*Tryed searching and i found kingoroot does the trick but im not sure if it will work on MM, i cant mess up bricking phones now because im not be able to repair them since weather its hot, people overload powerlines and electricity drops all the time and makes my pc suddently power off.
Any advice? Thanks guys
As far as I know root isn't possible with locked bootloader.
There has been quite a bit of discussion (I think most of what I read was on other forums) about Motorola's warranty policy for unlocked bootloaders: it seems that from what people have experienced they will still honor the warranty if it is strictly a hardware problem. I bought my phone used but with over a year of Moto Care remaining, which the original owner transferred to me. He (the original owner) had already unlocked the bootloader, but the Moto Care is still shown as active and valid on my account, even though I don't even have stock rom anymore. Just to be safe I would definitely (if possible) re-flash stock rom prior to making any warranty claim.
Hmm makes sense, then can i unlock BL, root, do my things, then unroot, flash stock recovery and relock? is that posible? does it need a custom kernel too? im ok with the stock rom just need few one-time tweaks...
Unless you really use Moto Voice a lot I would just install the newly released CM14.1, and if you ever need warranty work try to reflash stock beforehand. Otherwise, flash twrp, root, etc.... That is covered in the general section, probably linked to some of the stickies at the top of the page. I'm not sure if it will work for you to make system modifications and then try to relock bootloader. I think part of relocking the bootloader includes flashing the stock rom, which would undo any changes you have made.