Hi guys, been a long time since I have been on this forum. Anyway am having issues with my P20 Pro and 4G. Last 2 weeks it's gone painfully slow. I just tried to force it to 3G and its almost 10 times faster already. I have tried to reset the network settings but that has not helped. Not tried a complete wipe down but got to check if my backups are all fine before that. Anyone else had the issue or have a solution? Thanks!
Sorry forgot to mention am on Emui 9.1.0 Vodafone UK official firmware, have never played around with the firmware or rooted it.
Did you check with your network operator?
Did you try diagnostic tools in the HiCare app?
I have not checked with Vodafone, however it has been like this for a few weeks now. I can't see it being a network issue as my wife is on Vodafone to. Will try the diagnostic check, cheers.
Related
Hi, I have noticed that a few have already complained about this issue
I'll tell you what happened to me:
I went on holiday from Israel to Jordan for 2 days.
My Kaiser did not roam as my sim wasn't open for Intl. Roaming so it couldn't find a network.
Also I did not charge it so the Battery went dead.
Following that two days I got home gave my Kaiser a full charge and could not get the network back.
I have done many Soft resets, 2 hard resets & spoken to HTC Help Desk.
The only thing HTC could tell me was to send the Kaiser to the UK for repair as they have not heard of this issue before.
Obviously I do not want to send it as I am sure it's not hardware but something else only.
My Kaiser was perched in the US (made in GB)
Network is Cellcom , which by the way I have tried other Sims in me Kaiser since this happened but with no success.
This issue is very frustrating as I feel helpless regarding this issue & I don’t know what to do
If any one has an idea ………….Thanks
Andre'
saper747 said:
This issue is very frustrating as I feel helpless regarding this issue & I don’t know what to do
If any one has an idea ………….Thanks
Andre'
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First, try just removing the SIM card, then re-inserting it to see if the phone reconfigures itself. You may have to do a power on without sim card, before you re-insert it.
If that fails, do a hard reset so it goes back to factory default settings, then the inserted SIM card should set up the phone settings properly.
G.
Thank, but like I said before……
I have done 2 hard resets tried every way of rebooting with sim / without sim
Nothing works !
Thank, but like I said before……
I have done 2 hard resets tried every way of rebooting with sim / without sim
Nothing works !
hello saper747:
mine switched to flight mode and swap back,it cant find network any more,too,no matter hard-reset or flashing rom,its still.........
looks like we got the same problem, is yours telling "no sevice"? just a "!" on the service icon,right?
Sheng
I think this MIGHT be a bug/issue
I had this last week for almost 4 hours. I dont think the network was down but if it was then T-mobile did not state anything anywhere
I had reception all day and then suddenly around 5:30pm, I lost it and did not get it back until late evening
woohyuksheng said:
hello saper747:
mine switched to flight mode and swap back,it cant find network any more,too,no matter hard-reset or flashing rom,its still.........
looks like we got the same problem, is yours telling "no sevice"? just a "!" on the service icon,right?
Sheng
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Hi , yes its the same problem
It shows the networks arround but it can't register to them only the !.. icon
This has nothing to do with the network carier as the sim works in all my other phones .
Hi i was wondering if anyone has a solution yet ?
woohyuksheng said:
hello saper747:
mine switched to flight mode and swap back,it cant find network any more,too,no matter hard-reset or flashing rom,its still.........
looks like we got the same problem, is yours telling "no sevice"? just a "!" on the service icon,right?
Sheng
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Click to collapse
I have THE SAME situation. I believe this is the bug which MUST be solved by HTC! Or at least by someone. I still haven't found the solution. Have anybody done??
Has anyone tried what happens when 3G is disabled (GSM mode)?
I'm having the same problem for the last couple of days in the UK with Orange, but when I switch to GSM (Settings->Personal->Phone->Band->Network Type = GSM) it works fine.
alt236 said:
Has anyone tried what happens when 3G is disabled (GSM mode)?
I'm having the same problem for the last couple of days in the UK with Orange, but when I switch to GSM (Settings->Personal->Phone->Band->Network Type = GSM) it works fine.
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Click to collapse
I tried to do that - no result. I have made hard reset - no result. I have dowloaded update WM6.1 from offical site HTC and installed it - no result.
Also, during two days, I calculated at least 20 persons who had this problem around the world. I can not believe that nobody researched this problem yet!
Me 2
I am also suffering from same issue.
My kaiser drop network at around 5PM till 1 hr approx, it hapeend for a week almost then I update radio then it was working ok, but still its not permanent solution.
Now a days my kaiser leaves network anytime and then it will not connect how hard u try, reset, hard boot, flash anything and after sometime suddenly it works.... magic.
I check sim with other phones its working gr8. but with this phone network gives trouble, I dont have 3G here in India, so its running on GSM.
Please somebody find solution, I'll post if I get any solution.
Thanks,
Dilip
Did you try with manual selection of mobile network (start->Settings->Personal->Phone->Band->Network)?
i did the network setting and put it as GSM and it works like a champ
BUT
i lost the 3G capabilities. One of the reason i purchase Kaiser is because the 3G capability.
using other Kaiser will give me a full 3G capabilities so i start wondering whether this is a hardware issue or software
I have posted this problem in Kaiser Upgrading but got only one reply that didnt work either, so posting here too, as i get very few views there, so assuming such problems are better put here... reposting it here.
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Hi all!
My Tilt is having a weird problem, which started all of a sudden on 7th morning.
No matter how muchever i try, the phone radio does not connect to my Mobile Network. It keeps saying "searching....." till eternity.
I was using Dutty's V4 + 1.27.12.32 radio.
All was working fine till today early morning. Around 10 am i try to connect to gprs, and i am not able to, then i do a soft reset, and then i see that my phone cannot connect to my mobile network at all. My mobile network is AIRTEL, in India. The phone keeps saying "searching..." and never stops that and hence now i am not connected to my network.
I have flashed different radio roms since morning - .17, .11, .32 again but no luck. Then i reflashed it with Schaps latest 4.33 rom (wm6), but still no result.
Then i thought maybe my sim is bad, and so i put my wife's Vodafone sim, and that worked! (Vodafone works on a different band than Airtel. this i know coz i have a SonyEricsson Mobile handset 3g-enabled of "3" from australia which works only with Vodafone in India, and not with any other network)
Then i put my sim back and it doesnt work again. While my sim is working perfect in my wife's iPhone.
can someone please help me in this, and tell me what i can do?
i wonder if the phone is somehow network locked or something like that ?
i sure did HARDSPL when i first got the TILT one month back. I have also tried flashing with WM6.1 and its respective radios, but with no success.
Please suggest what can i do to get it back up. Its really strange as its been working perfect till morning 8am.
Thanks a lot guys!
I'd go get a new SIM card and test from there.
did you try checking the phone settings to see if anything there might be the cause of the problem? there is the ability to select/override band selection in the phone settings, along with other things you can try to change.
Thanks to you, Grizzley & Somynex...
1. I did get a new simcard and still its unsuccessful.
2. Yes i tried changing the phone settings for changing the BAND, and there seems to be a problem on one of the bands.
VODAFONE works on the 800 band in india. and AIRTEL works on the other one, which is not working...
any other solutions please???
!BUMP!
Anyone got any idea on this? Please help me guys! please advise me what i can do to get it back...
COuld it be a hardware related problem?
!BUMP!
Please help guys, still looking for a solution for this problem... my fone is lying dead like this!
Hi All,
i have been trying for last 10 days to solve the problem of getting 3G on my xperia T LT30P.
i have purchased this phone 15 days ago.
tried to search forum but unfortunately not getting the solution.
tried different firmware and checked in mobile networks as well. tried also *#*#4636#*#* option but no luck.
is there any other way that i can resolve ?
i don't know about the customization number when i have purchase , directly flashed 4.3 via flashtool.(4.3 LT30p_9.2.A.0.295_TW)
Kindly help if anyone faced problem and got the solution.
Thanks.
MANY HAVE THIS PROBLEM AS I CAME ACROSS MANY COMPLAINTS SIMILAR TO MINE DURING MY BROWSING. SOMEONE PLEASE ANSWER.
My xiaomi mi3w suddenly quit connecting to 3g network even when it is available. I tried switching to wcdma mode from settings as well as by forced method. The sim card works fine with other phones. I tried factory reset, booting back to stock version, updating, etc. During the time glitch started I was using global developer ROM miui7 . I didn't do anything unusual. I can see my imei no: from settings.. what to do? It's serious..
I have a dumb question.
Have u tried setting the right APN settings?
gk_here said:
MANY HAVE THIS PROBLEM AS I CAME ACROSS MANY COMPLAINTS SIMILAR TO MINE DURING MY BROWSING. SOMEONE PLEASE ANSWER.
My xiaomi mi3w suddenly quit connecting to 3g network even when it is available. I tried switching to wcdma mode from settings as well as by forced method. The sim card works fine with other phones. I tried factory reset, booting back to stock version, updating, etc. During the time glitch started I was using global developer ROM miui7 . I didn't do anything unusual. I can see my imei no: from settings.. what to do? It's serious..
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were you able to resolve the issue?
Hi dear friends,
I have a Chinese K20 Pro with unlcoked bootloader and running india firmware 10.3.5.0
Previously I had Huawei Mate 10 Pro working with VoLte flawlessly. but my K20 Pro VoLte option was not present in the menu so i searched a little bit and find following code to re enable the option *#*#86583#*#*
After enabling the volte, to be sure that if it really works, i tested avalablity of internet data when i was talking to someone and it was ok.
But from 2 days ago there were several(if not all the time) that when i got a call or when i call someone just seconds after connecting the connection dropped 4g volte icon disappears and mobile signals goes grey with cross icon on it and after just a seconds it turned on again, it was like i pulled out the sim and insert it again.
I have not any problem if i turn off volte option and i was almost sure that the problem is some incompability between my phone and operator volte but i tried something else too, i switched the sim from sim1 to sim2 and with volte on i don't have any problem so i got confused do i have hardware problem?
Any idea?
Same on me, Telenor Bulgaria.
Krasimir said:
Same on me, Telenor Bulgaria.
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So it worked for you before but now you have the same problem as me? Or you always have the problem?
Also did you have the same situation with the sim slots?(one is ok another not ok)
Yes, it's working fine last week. I will try swaping cards. Maybe it's a software related, updated to last beta from xiaomi.eu on saturday. Problem arrived after that.
Krasimir said:
Yes, it's working fine last week. I will try swaping cards. Maybe it's a software related, updated to last beta from xiaomi.eu on saturday. Problem arrived after that.
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Please swap the sim cards and test, it is almost 2 days that volte on sim 2 is working ok.
Edit 1: it is almost 4 days that i use my phone with volte ON using sim 2 no call drop no problem, can anybody confirm the same behaviour?
It was same with me, also Telenor Bulgaria.
I switched to sim 2 after reading here a few days ago and the problem seems to be resolved.
Before I had to restart the phone in about 2 days, because I just stopped hearing the person who calls me. Or switch to 3G. But to use VoLte again I had to restart. It just happened every other day...
Now everything seems to be fine... with that problem.
I still have the problem of not being able to use the Google Assistant to unlock my phone and can't turn on location history on Google maps.
I guess it's because of the Chinese ROM.
Anyway thanks for showing me a way to use VoLte less struggling
fankata said:
It was same with me, also Telenor Bulgaria.
I switched to sim 2 after reading here a few days ago and the problem seems to be resolved.
Before I had to restart the phone in about 2 days, because I just stopped hearing the person who calls me. Or switch to 3G. But to use VoLte again I had to restart. It just happened every other day...
Now everything seems to be fine... with that problem.
I still have the problem of not being able to use the Google Assistant to unlock my phone and can't turn on location history on Google maps.
I guess it's because of the Chinese ROM.
Anyway thanks for showing me a way to use VoLte less struggling
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Glad that it helped, but it is strange problem
By the way i didn't use chinese rom, i am using indian rom which is almost the same as global rom but the device by default was from china and was running chinese rom, my theory is that devices came from china have some incompability with the bands or volte with other countries...
Volte disappearing and data & voice calls get disconnected.
I bought my k20 pro last month & last week all of a sudden volte got disconnected & appeared again.
Then after few moments my friend called me and all of a sudden call ended & I saw No network on the screen & after a few seconds volte was enabled again automatically.
At , First I thought it was just data or APN problem.
Then the things got worse when I was playing PUBG game and volte disappeared again and same thing happened again and again every 6 to 7 minutes .
I am frustrated of this , can you get me out of this mess , can you tell me what should I do to solve this issue
Thank you
Munyb said:
I bought my k20 pro last month & last week all of a sudden volte got disconnected & appeared again.
Then after few moments my friend called me and all of a sudden call ended & I saw No network on the screen & after a few seconds volte was enabled again automatically.
At , First I thought it was just data or APN problem.
Then the things got worse when I was playing PUBG game and volte disappeared again and same thing happened again and again every 6 to 7 minutes .
I am frustrated of this , can you get me out of this mess , can you tell me what should I do to solve this issue
Thank you
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It seems nothing we can do about this, just disabling volte solves the problem.
My guess is that K20 Pro modem is optimized for China's cellphone towers so volte is not quite compatible with other countries. it is just my guess.