NOTE 9 won't get software updates!! - Samsung Galaxy Note 9 Questions & Answers

Hello everyone,
I'm a very sad and unlucky owner of a NOTE 9 (N960F) which seems not to get software updates.
Any solutions, pls?

Perhabs you got a fake N9?
Gesendet von meinem SM-N960F mit Tapatalk

This was the last update!!View attachment 4865295
Gesendet von meinem SM-N960F mit Tapatalk

I was in the same situation. Think I ended up with a grey import.
I found and then applied using Odin an unlocked Samsung ROM for the UK (Service provider Software now says XEU,XEU/XEU,XSG).
Since applied I've had one OTA update.
So yes, it might be worth looking into this approach for yourself.
__
\/\/-/
Sent from my SM-N960F using Tapatalk

manne49 said:
Perhabs you got a fake N9?
Gesendet von meinem SM-N960F mit Tapatalk
Click to expand...
Click to collapse
Nope, it's definitely not a fake note 9.

DBecx said:
I was in the same situation. Think I ended up with a grey import.
I found and then applied using Odin an unlocked Samsung ROM for the UK (Service provider Software now says XEU,XEU/XEU,XSG).
Since applied I've had one OTA update.
So yes, it might be worth looking into this approach for yourself.
__
\/\/-/
Sent from my SM-N960F using Tapatalk
Click to expand...
Click to collapse
I've already downloaded the firmware, but I'm a bit worried about it..
Why did u flash an UK rom?

All I can say is it worked for me.
I was stuck with a security patch from Feb 19, it's now Oct 19 with whatever feature updates Samsung added.
__
\/\/~/
Sent from my SM-N960F using Tapatalk

DBecx said:
All I can say is it worked for me.
I was stuck with a security patch from Feb 19, it's now Oct 19 with whatever feature updates Samsung added.
__
\/\/~/
Sent from my SM-N960F using Tapatalk
Click to expand...
Click to collapse
Yeah but, before using Odin, your phone's firmare was for the UK? Or did u decide to install a different region firmware?

The phones origional region code was XSG, It did come to me with XEU,XEU/XEU,XSG as the region code. Provider is SAOMC.
I wonder if my problem was a baseband / firmware mismatch.
But I really don't know.
__
\/\/~/
Sent from my SM-N960F using Tapatalk

DBecx said:
The phones origional region code was XSG, It did come to me with XEU,XEU/XEU,XSG as the region code. Provider is SAOMC.
I wonder if my problem was a baseband / firmware mismatch.
But I really don't know.
__
\/\/~/
Sent from my SM-N960F using Tapatalk
Click to expand...
Click to collapse
I understand, so you use your note 9 in the uk, this is why u flashed an UK Rom.

Yes, sorry, I'm in the UK.
If you go to the software information / service provider software version and look at the right most three character code on the third line of information in that section, you should get the origional country code.
But you have a very recent firmware & security patch, unless somethings not working I'd leave it for now.
\/\/~/
Sent from my SM-N960F using Tapatalk

DBecx said:
Yes, sorry, I'm in the UK.
If you go to the software information / service provider software version and look at the right most three character code on the third line of information in that section, you should get the origional country code.
But you have a very recent firmware & security patch, unless somethings not working I'd leave it for now.
\/\/~/
Sent from my SM-N960F using Tapatalk
Click to expand...
Click to collapse
It's very likely my note was sold and previously used in the UK.

Spinderella said:
It's very likely my note was sold and previously used in the UK, therefore its firmware was for the UK (XEW).
It might have been IMEI blacklisted in the UK and then sold here, in Romania.. that's why I was thinking about the possibility of bricking it, due to its status - Imei blacklisted.
Click to expand...
Click to collapse
Iis service work? I mean network calls etc? Here if some imei on blacklist,you cant use for calls msg and other services from carrier...
I think if you have now firmware for UK, just download last one with samfirwm and flash with odin.
3-4 months, my sister have problem with j7 pro, it updated to andoird 9, but phone says last version is android 7(not even android 8)...so we just download firmware and flash trough odin...all is fine now

I flash pretty much all software updates now as it's clear Samsung isn't going to update on time. Based on my experience as long as you have an OXM Model and use HOME_CSC it shouldn't matter and your product code won't change.

I have a similar situation with a N960U. Wouldn't get software updates, was originally an AT&T phone. Flashed with a carrier unlocked firmware (TFW, in the states) & now it's a N960U1, & gets all updates.
Also has allowed me to use a CDMA network, because it just gets better service where I live (as opposed to GSM, as it was from purchase date) & effectively debloated it as well. Already enough samsung bloat, the AT&T bloat on top was just too much.
Hope this helps.

Related

Buy Note 5: region block

Hi guys,
I'm an italian user and i want to buy a Galaxy Note 5. I know that Samsung use a region block. How i can do?
I see some model on eBay but if they are blocked i can't use my SIM.
Thx for your support
Nobody know something about? I see a lot of Note 5 on eBay but i want be secure.
SM-N920I has no region lock. It's the Asian model and should support European LTE bands.
Sent from my SM-T810 using Tapatalk
Andy991 said:
I see some model on eBay but if they are blocked i can't use my SIM
Click to expand...
Click to collapse
Unless Samsung has changed something the only thing the region lock does is lock your phone to your region if it was not made for your region and was not first used in the region it was made for. So if you buy a phone that was made for a region other than yours and you use it in your region first, it is locked to your region and you cannot use it in another region. If it is used first in the region it was made for you can travel to other regions and still use it.
Help
clubtech said:
SM-N920I has no region lock. It's the Asian model and should support European LTE bands.
Sent from my SM-T810 using Tapatalk
Click to expand...
Click to collapse
Sir I am using SM N920I in Pakistan & have recieved no updates. Someond told its a regional locked handset & will not get updates. Pls confirm.
N920C
Are you using your country's sim?
If yes, your device not regional locked
Just check sammobile for your device and country
Also you can use Odin to update your phone make sure that you have right firmware for device
Thankyou Sir. Will I get OTA updates in Pakistan?
In Sammobile, My country is not listed against this model?

How do OTA updates work for F / DS

I am wondering how OTA updates work for an unrooted, stock F / DS? I find it surprising that I am still on the August 1 security patch, and other F / DS models are on September 1, while some even received the camera patch. How does this work? Is it normal for it to be this far behind for the same model?
hkalltheway said:
I am wondering how OTA updates work for an unrooted, stock F / DS? I find it surprising that I am still on the August 1 security patch, and other F / DS models are on September 1, while some even received the camera patch. How does this work? Is it normal for it to be this far behind for the same model?
Click to expand...
Click to collapse
what is ur csc ??? region or where u live???
Sent from my SM-T715 using Tapatalk
carlitobahsoun said:
what is ur csc ??? region or where u live???
Sent from my SM-T715 using Tapatalk
Click to expand...
Click to collapse
It shows as XSP/XSP, XSP/XSP
hkalltheway said:
It shows as XSP/XSP, XSP/XSP
Click to expand...
Click to collapse
xsp is singapore single csc not multi .... wait it will come ,
Sent from my SM-T715 using Tapatalk
It's unbelievable. People are getting October patches, and XSP is still on August 1. It's as if Samsung forgot they even produced this version. What crappy system they use its unbelievable.
carlitobahsoun said:
xsp is singapore single csc not multi .... wait it will come ,
Sent from my SM-T715 using Tapatalk
Click to expand...
Click to collapse
Excuse me, how do I know if my CSC is multi or single?
Mine is N960U VZW/VZW/VZW
I'm on the September security patch
I'm from Mexico BTW
if iam not wrong u have snapdragon model...and i dont know about that dear ...if i found any xda thread about it will tell u
Sent from my SM-N960F using Tapatalk
Deleted
I flashed my note 9 from Singapore to Britain firmware to get the Oct security update
michaelgohbc said:
I flashed my note 9 from Singapore to Britain firmware to get the Oct security update
Click to expand...
Click to collapse
You did that without root? Did you have to factory reset the phone, and did you lose any data? Is it just as simple as flashing the firmware files with home_csc?
hkalltheway said:
You did that without root? Did you have to factory reset the phone, and did you lose any data? Is it just as simple as flashing the firmware files with home_csc?
Click to expand...
Click to collapse
I did it without root and flash it with Home_CSC. I did couple of time using the CSC for clean setup. But now I am having error "SW REV. CHECK FAIL. DEVICE: 2. Binary: 1." when try to flash back to firmware with Aug security update. Will spend sometime to work on it. Currently on BTU firmware Oct security update, no other issue found also running with samsung experience 10.

Is it possible to change the Region restriction (Malaysia to US) ?

I bought this N9 from eBay, but what I didn't realize is it is based off from Malaysia Region and has a Malaysia Region Lock.
I don't live in Malaysia or its region but what's bothering is till now this device did not receive any pie beta OS update (OneUI). Am not sure if this possible but I want to get this device to US region (idk if that is the right word) so that I will get OS update whenever they release it for the US region. So there any way I can change the region restrictions without rooting and flashing a new ROM?
Device Info:
Model : SM-N960F/DS
OS Version : 8.1.0
Baseband Version: N960FXXU2ARI4
Build Number: M1AJQ.N960FXXS2ARL3
SW VER:
SAOMC_SM-960F_OXM_XME_OO_0018
XME/INS/XEU/XME
Whst csc are you on? Go to settings, about phone, software and check service provider SW ver, it's the 3 letters like XFE/XEU/PHN etc.
Sent from my SM-N960F using Tapatalk
Jostian said:
Whst csc are you on? Go to settings, about phone, software and check service provider SW ver, it's the 3 letters like XFE/XEU/PHN etc.
Sent from my SM-N960F using Tapatalk
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Click to collapse
HI, thanks for your time.. here is the info :
SAOMC_SM-960F_OXM_XME_OO_0018
XME/INS/XEU/XME
You can update to official Pie via post #1 and post #2 in this thread https://r.tapatalk.com/shareLink?ur...share_tid=3825204&share_fid=3793&share_type=t
Sent from my SM-N960F using Tapatalk
Jostian said:
You can update to official Pie via post #1 and post #2 in this thread https://r.tapatalk.com/shareLink?ur...share_tid=3825204&share_fid=3793&share_type=t
Sent from my SM-N960F using Tapatalk
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Click to collapse
While downloading the file refering to post#2, what should be the value for the region. I want it to be same as US Region. By the way I should tell you this, my phone is based on xynos processor. Will that is the same stock files for Odin..
if you just want change region for faster update, but you also know how to flash in odin, you can change csc to desired region then flash that region firmware. many thread about that in this forum.
any n960f firmware will work on any n960f, regardless of the region. idk the csc for US, but you can check this thread,
https://forum.xda-developers.com/galaxy-note-9/development/n9-oreo-8-1-usa-t-mobile-efs-csc-t3850796
/bin/ said:
While downloading the file refering to post#2, what should be the value for the region. I want it to be same as US Region. By the way I should tell you this, my phone is based on xynos processor. Will that is the same stock files for Odin..
Click to expand...
Click to collapse
Use the same one as in the example, Thant will work on your csc, yes I'm on exynos too
Sent from my SM-N960F using Tapatalk

Upgrading SM-N950U android to Pie

I have SM-N950U samsung galaxy note 8 with android 8.0 installed. I can't upgrade it via OTA so i want to update it manually. But the problem is i don't know which the firmware i should download because there is only SPR, USC, TMB, VZW, CCT, XAS region available; however in my phone info there is no region matching with that. Please someone help me
Manjohme said:
I have SM-N950U samsung galaxy note 8 with android 8.0 installed. I can't upgrade it via OTA so i want to update it manually. But the problem is i don't know which the firmware i should download because there is only SPR, USC, TMB, VZW, CCT, XAS region available; however in my phone info there is no region matching with that. Please someone help me
Click to expand...
Click to collapse
1) Go to settings/ about phone/ software/ services provider SW ver. In that field you should see 3 CSC's like this example: TMB/TMB/TMB.
You can either use the firmware for the last CSC in that group or use your Carrier CSC. ( I would use your Carrier csc firmware if you're using any of the above CSC'S you mentioned. )
But there is something odd about your phone info. It says firmware is SM-N950U and CSC is SM-N9500. (2 different phone models, SM-N950U - USA model,
SM-N9500 - China model)
It should be all SM-N950U for firmware and CSC.
2) Dial *#1234# in phone and see the info on screen, it should be:
AP:
CP:
CSC:
MODEL:
Look at those 2 places first and report back what you see.
BluePhnx said:
1) Go to settings/ about phone/ software/ services provider SW ver. In that field you should see 3 CSC's like this example: TMB/TMB/TMB.
You can either use the firmware for the last CSC in that group or use your Carrier CSC. ( I would use your Carrier csc firmware if you're using any of the above CSC'S you mentioned. )
But there is something odd about your phone info. It says firmware is SM-N950U and CSC is SM-N9500. (2 different phone models, SM-N950U - USA model,
SM-N9500 - China model)
It should be all SM-N950U for firmware and CSC.
2) Dial *#1234# in phone and see the info on screen, it should be:
AP:
CP:
CSC:
MODEL:
Look at those 2 places first and report back what you see.
Click to expand...
Click to collapse
I agree that the N9500 is an issue and I'm thinking the phone might be a knock off possibly but I've been wrong before however, look at where the buttons are at... That doesn't look right to me..
The build fingerprint also says China. Kernel looks different.
Sent from my SM-A710F using Tapatalk
MrMike2182 said:
I agree that the N9500 is an issue and I'm thinking the phone might be a knock off possibly but I've been wrong before however, look at where the buttons are at... That doesn't look right to me..
Click to expand...
Click to collapse
The pictures aren't clear not enough light to really tell.
I can't see the power or the Bixby button. Also the volume button looks bigger and little bit off position but it could be due to a bad picture though.
But the thing that looks odd is the mixing of firmwares and what @butchieboy said about the fingerprint says china.
But he might of mixed the 2 firmwares up by using the BL, AP, CP from SM-N950U firmware and CSC file from SM-N9500 firmware.
I don't think you can do that without root but I could be wrong. Doesn't Odin complains about mixing firmwares from different models?
With Phone Info app do a refurbishment check. It will tell you if its an original Note 8.
Sent from my SM-A710F using Tapatalk
BluePhnx said:
1) Go to settings/ about phone/ software/ services provider SW ver. In that field you should see 3 CSC's like this example: TMB/TMB/TMB.
You can either use the firmware for the last CSC in that group or use your Carrier CSC. ( I would use your Carrier csc firmware if you're using any of the above CSC'S you mentioned. )
But there is something odd about your phone info. It says firmware is SM-N950U and CSC is SM-N9500. (2 different phone models, SM-N950U - USA model,
SM-N9500 - China model)
It should be all SM-N950U for firmware and CSC.
2) Dial *#1234# in phone and see the info on screen, it should be:
AP:
CP:
CSC:
MODEL:
Look at those 2 places first and report back what you see.
Click to expand...
Click to collapse
1. i can't find that menu on software information
but i found something that may similar
2. it shows like this when i try to dial that number :
butchieboy said:
With Phone Info app do a refurbishment check. It will tell you if its an original Note 8.
Sent from my SM-A710F using Tapatalk
Click to expand...
Click to collapse
yes, it shows that my phone is the refurbished one
it looks like that i might return it to the seller because he still open to return
So to me it looks like whoever had the device did something to it and had no clue what they were doing. Yep send the shiz back. Did you buy it from private seller? I doubt it would look like that if it were refurbished by Samsung.
Sent from my SM-A710F using Tapatalk
butchieboy said:
So to me it looks like whoever had the device did something to it and had no clue what they were doing. Yep send the shiz back. Did you buy it from private seller? I doubt it would look like that if it were refurbished by Samsung.
Sent from my SM-A710F using Tapatalk
Click to expand...
Click to collapse
I'd definitely be sending that back! I don't think it's an original Note 8 at all.. Even if it was, I don't see how anyone could have flashed that N9500 firmware to it because if it was a real N950U it would not have been able to flash the CSC from the N9500 either that's a refurbished N9500 or it's a knock off.
butchieboy said:
So to me it looks like whoever had the device did something to it and had no clue what they were doing. Yep send the shiz back. Did you buy it from private seller? I doubt it would look like that if it were refurbished by Samsung.
Sent from my SM-A710F using Tapatalk
Click to expand...
Click to collapse
MrMike2182 said:
I'd definitely be sending that back! I don't think it's an original Note 8 at all.. Even if it was, I don't see how anyone could have flashed that N9500 firmware to it because if it was a real N950U it would not have been able to flash the CSC from the N9500 either that's a refurbished N9500 or it's a knock off.
Click to expand...
Click to collapse
lucky me i bought it from online marketplace so the 3rd party helped me to processing the refund. and yes, i already send it back 2 hours ago.
thank you guys for the response
Hopefully you can be back up and running soon[emoji106]
My SM-N960U PIE using Tapatalk

please help with installed version

Today I bought a second hand huawei p30 pro and looking at about the phone it says:
emui version 10.0.0
android version 10
kernell version 4.14.116 [email protected]
and at the end of everything shows:
customization: TME.ES 10.0.0.3 (CT)
what does that mean? I have no idea
jaider said:
Today I bought a second hand huawei p30 pro and looking at about the phone it says:
emui version 10.0.0
android version 10
kernell version 4.14.116 [email protected]
and at the end of everything shows:
customization: TME.ES 10.0.0.3 (CT)
what does that mean? I have no idea
Click to expand...
Click to collapse
Hi m8,
It means that your phone has a carrier customization firmware. No need to worry You have the official Huawei firmware + your SIM carrier update (usually VOWIFI, VoLTE or other things related)
If you Factory reset it and insert other carrier SIM, you won't get that customization reinstalled.
Sent from my VOG-L29 using Tapatalk
SilviuO said:
Hi m8,
It means that your phone has a carrier customization firmware. No need to worry You have the official Huawei firmware + your SIM carrier update (usually VOWIFI, VoLTE or other things related)
If you Factory reset it and insert other carrier SIM, you won't get that customization reinstalled.
Sent from my VOG-L29 using Tapatalk
Click to expand...
Click to collapse
would need to change it? or is it ok?
jaider said:
would need to change it? or is it ok?
Click to expand...
Click to collapse
No need to change your phone, you will receive official updates and all the stuffs, no worries ?. The carrier customisation is sometime a good thing, because it get you all the settings for to be used by default on your device, such as mobile internet settings, VoLte or VoWifi.
So stay safe and take full advantage of your device ?
Sent from my VOG-L29 using Tapatalk
SilviuO said:
No need to change your phone, you will receive official updates and all the stuffs, no worries . The carrier customisation is sometime a good thing, because it get you all the settings for to be used by default on your device, such as mobile internet settings, VoLte or VoWifi.
So stay safe and take full advantage of your device
Sent from my VOG-L29 using Tapatalk
Click to expand...
Click to collapse
thank you
jaider said:
thank you
Click to expand...
Click to collapse
My pleasure, m8 :highfive:
Sent from my VOG-L29 using Tapatalk

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