Primary camera lens vibrates, buzzes and jitters - ASUS ROG Phone II Questions & Answers

Hi All,
The primary camera lens has started making buzzy sounds, it vibrates very bad and because of these, the camera interface is all jittery and wavy now.
I guess its a hardware issue, may be adhesive for the camera lens is super weak.
Secondary lens is intact and works perfect and so does the front facing one. Its just the primary camera lens.
Need some expert opinion on what is going on here.
I am holding the indian tencent variant as everyone is calling it.
Thanks in Advance
Jaideep

Related

Camera module rattle

I recently noticed that my camera module makes rattles when I barely shake my phone. It almost sounds like there is something loose inside near the camera module. With the s pen out, it still rattles the same, so it's not the s pen.
Thanks.
stas333 said:
I recently noticed that my camera module makes rattles when I barely shake my phone. It almost sounds like there is something loose inside near the camera module. With the s pen out, it still rattles the same, so it's not the s pen.
Thanks.
Click to expand...
Click to collapse
That's the OIS Lens making that noise. All OIS camera lens do that until the camera is activated. Launch the camera app and you'll see the nose goes away. If it doesn't go away then the magnetic stabilizer is no longer functioning as it should. It should activate and hold the lens in place and modify the wave length strength it receives based on what the camera is focusing on.
Sent from my SM-N920T using Tapatalk
Thank you. It's doesn't rattle with camera app opened.

Focus range of rear RGB camera shifted

The focus range of my rear RGB cam shifted from the normal (i guess) ~10 cm - unlimited to 3 cm - 10 cm. It can't focus on objects farther away than 10 cm. The rear mono cam is fine tough. I can also confirm my findings with manual focus. Manual focus set to infinity will move the focus plane to about ~10 cm from the camera. Infinity focus on the mono cam shifts the focal plane to infinity (everything farther than 30 cm away is sharp).
Did anyone of you deal with this problem before? I guess my camera module somehow moved when I dropped the phone. I called support and will eventually send it to them in 2 weeks if there is not a easier solution to this.
Thank you guys!
camera on p10 is crap...if device get hit slightly,camera zoom is f$cked up..
mobile pieces in phone = not good idea...if you tap gently on your p10,youll feel de vigrations from lenses mobile part.
theres a thread about that here that,if you let phone fall face on (or face off) it ''may''replace the zoom mechanism at its place but....
That did the trick for me! Thanks!

Snapchat quality

So I got my S10+ today and everything is great excpet for my most used app which is Snapchat. The front facing camera quality is terrible and it's extremely zoomed in. Whenever you take a picture it also jumps and moves the picture in and out quickly. Anyone else run into this problem
My quality is pretty good but it definitely is zoomed in...have to hold the phone at arms length for it to look normal
Yeah same here, snapchat just did an update that changed a bit. But the problem of the camera being zoomed is still there
Nitro1max1 said:
So I got my S10+ today and everything is great excpet for my most used app which is Snapchat. The front facing camera quality is terrible and it's extremely zoomed in. Whenever you take a picture it also jumps and moves the picture in and out quickly. Anyone else run into this problem
Click to expand...
Click to collapse
how is the quality of the rear camera? I also use snapchat a lot and the quality of both the front and rear camera is very poor in my note 9.
kunalgugnani said:
how is the quality of the rear camera? I also use snapchat a lot and the quality of both the front and rear camera is very poor in my note 9.
Click to expand...
Click to collapse
The rear camera is quite a bit better than the front. But it's still snapchat quality and looks nothing like the pictures taken in the camera app. Its decent tho, the front camera situation is still the same.

camera problems greyscale while zoom

Guys, anyone having this problem too? If you zoom from above 1x to 5x (before the switch happens) all pictures from my camera become almost monochrome, I screen recorded what happens.
Check this link, I uploaded a video of what happens to my viewfinder whenever I click the shutter button in zoom option.
Check for example the difference between 1x and then above it
https://streamable.com/5f5nx
Hey did you find a fix for this? I just picked up a P30 pro and i discovered the exact same behavior with my camera. im seriously considering returning this device because of it!!!
Errrrm, it's a grey cat sat next to a grey cupboard?
Yes, the issue is there on my phone too.... hope they'll fix it somehow
Telephoto lens is a lot lower spec than the main 1x lens, only 8MP
Sometimes for fairly close subjects like that cat and stuff, you're better off using main camera @ 1x and cropping
Help
Hi did you manage to get this fixed? I have the same issue when I zoom the viewfinder is full colour but the picture de saturates when you press shutter
I have been to. Huawei who replaced the camera and I'm still having the issue
Please help if you have the answer
Many thanks
This seems to be a lower specced lens or sensor more than software, it makes the telephoto lens useless.
I have the same problem. To debunk some of the replies, it's not because the cat is grey. It's not because the telephoto lens is of lower quality because it's not used between 1.1-2.9X zoom where muted colors happen and what does "only 8MP" have to do with the colors.
There's definitely a software bug. Like others said, it looks good in the viewfinder but comes out almost greyscale when saving. A bug, just like the main camera being out of focus when zooming back out in video recording. Such simple bugs but still not fixed.
Noticed this too :/
I have this problem too. I had it on emui 9 and now on emui 10. I writed to the support but they think it's hardware defect..
1 year with this phone and the problem isn't resolved yet. And not only that problem, white balance is too blue, the sharpness is really hard, absurd amount of contrast. I'm very disappointed with this phone, because was publicize as "the best photography phone" and It's a lie. This phone do "good photos" if you hate photography.

P20 Pro Tele Camera Problem?

Hi, I got my p20 pro as a 2nd hand/used phone.
So if I understand correctly, the top camera/tele lens is supposed to give a better image quality than the main camera's digital zoom, right?
Mine is the opposite. The tele lens...well....sucks big time. The image quality honestly looks like the image quality of a phone from 15 years ago. The digital zoom of the main camera is way better looking. The video in the link below is the video capture of the moment when it automatically switched to the tele lens. Everything seems blurry and glowing.
https://www.youtube.com/watch?v=0NBkFjNTDnw
Physically, I can see that the lens is a bit murky, by shining a small flashlight directly above the lens. Anyone have a tip on how to clean the lens safely? Or is the only option is to replace the whole camera unit?
I found a replacement part on aliexpress, and watched a video of the replacing process on youtube. Seems simple enough, can a layman like me pull it off (replacing the part myself)?
Thank you in advance.
zoom outside on cars or trees not inside on an table.
there is no problem with your phone
!Manu! said:
zoom outside on cars or trees not inside on an table.
there is no problem with your phone
Click to expand...
Click to collapse
Hello, thank you for the reply.
Actually that's the first time I noticed the problem, when shooting outdoor in bright daylight. I just didn't screen record it at the time.
Made another screen video, shooting in bright daylight, at 1 PM:
https://www.youtube.com/watch?v=ZBIh3Y5P7a4

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