Related
So I have been looking for weeks and I have not found a single person with the same problem as I do. Let's start off by saying what's wrong with it. I was on my phone, using it as I usually would when all of the sudden, it crashed and went to the Samsung Galaxy S6 boot up screen (It continued to stay like this forever), by the way, my device is NOT rooted. I'm unable to turn the device off manually so I have to wait for the screen to turn off on its own. When the device is off, holding the power button does absolutely nothing. The only way for the device to turn on is for me to plug it in. The two things I'm able to do is perform a stimulated battery pull (Volume up + Power) and get into download mode (Volume down + Power + Home). I cannot get into recovery mode with the device on or off either (Volume up + Power + Home). I've tried Odin and that doesn't work. It passes, but my device just resets and goes back to the boot screen forever. I've tried Samsung Smart Switch, but cannot do that either due to the program crashing every time I confirm my model number and S/N. I was just wondering if there's any other way I can fix my device on my own without getting a replacement. Thanks.
arsonian said:
So I have been looking for weeks and I have not found a single person with the same problem as I do. Let's start off by saying what's wrong with it. I was on my phone, using it as I usually would when all of the sudden, it crashed and went to the Samsung Galaxy S6 boot up screen (It continued to stay like this forever), by the way, my device is NOT rooted. I'm unable to turn the device off manually so I have to wait for the screen to turn off on its own. When the device is off, holding the power button does absolutely nothing. The only way for the device to turn on is for me to plug it in. The two things I'm able to do is perform a stimulated battery pull (Volume up + Power) and get into download mode (Volume down + Power + Home). I cannot get into recovery mode with the device on or off either (Volume up + Power + Home). I've tried Odin and that doesn't work. It passes, but my device just resets and goes back to the boot screen forever. I've tried Samsung Smart Switch, but cannot do that either due to the program crashing every time I confirm my model number and S/N. I was just wondering if there's any other way I can fix my device on my own without getting a replacement. Thanks.
Click to expand...
Click to collapse
I had the exact same issue with my S6. You'll have to send it to Samsung as the Main Board has a fault
UltraGamerHD said:
I had the exact same issue with my S6. You'll have to send it to Samsung as the Main Board has a fault
Click to expand...
Click to collapse
Same fault
Just got the exynos note 9
And with my s9+ etc when pushing volume down, bixby and power buttons it would go into download mode in which i could change software etc
Cant do it on note 9... Phone boots up
What am i doing wrong
Hi,
Power OFF Note9
Reboot Phone in Download Mode (1st connect Note9 to your PC with the USB-cable, then press and hold Bixby + Volume Down buttons)
Click to expand...
Click to collapse
https://forum.xda-developers.com/ga...icial-stock-fw-update-odin-thread-xx-t3825204
It doesnt work, have tried
michellejordaan said:
It doesnt work, have tried
Click to expand...
Click to collapse
force70 said:
Thats because you have it configured to charge.
Should be able to change this us developer options/USB configurations. My S9 plus and most other sammy devices ive owned are the same in this regard. Once i get my note 9 today or tomorrow i will check
Click to expand...
Click to collapse
https://forum.xda-developers.com/showpost.php?p=77471409&postcount=59
It's in the thread link...
Note 9 /•DownloadMode
I can't put my Note9 into the Download mode
USB debugging is on
USB configuration is To transfer files so ok
I'm trying the 3Buttons trick but doesn't work
Please help
Elton1999 said:
I can't put my Note9 into the Download mode
USB debugging is on
USB configuration is To transfer files so ok
I'm trying the 3Buttons trick but doesn't work
Please help
Click to expand...
Click to collapse
Do the 3-button trick,but,use volume+,to boot to recovery,then select d/l mode from there,or,follow this guide:
https://www.hardreset.info/devices/samsung/samsung-galaxy-note-9/download-mode/
11
You should be able to get into Recovery Mode using the standard vol up, bixby and power button combo.
Turn the device off. While plugging in the USB cable, hold the volume down and Bixby button. Phone should go into download mode. Worked every single time I've done it. I even just did it using my zero lemon battery case without a USB cable.
Is the Bootloader & Modem the correct ones. When I follow the link/URL it says S9 & S9+ NOT NOTE 9. This could be the reason my phone is stuck in Boot Loop.
turn off the device and connect the cable while pressing and holding bixby and vol down button the press the power button.
I don't seem to be able to enter download mode as well. I have tried all the methods provided and still unable to achieve this.
Anyone can help with this??
Hold volume down and bixby button together only.. Not power button. And then holding the buttom down and bixby put the cable in it should then go to to the download mode
michellejordaan said:
Hold power down and bixby button together only.. Not power button. And then holding the buttom down and bixby put the cable in it should then go to to the download mode
Click to expand...
Click to collapse
it called volume down. lol
and phone must be powered off.
download mode
I recently acquired an unlocked note 9 that kept giving me playstore has stopped working messages. I fixed this, but am pretty sure its a crappy android download that was making this happen. I want to install a fresh copy of android (8.1 is what is on this phone) and I can't get into download mode to do it. When I use the buttons, I got several chinese characters that when translated were not much help. Using the buttons and cable method only caused the phone to reboot back into the crappy android I want to replace. I attempted to sideload the adb and got file error messages saying it could not be read. Any help is greatly appreciated. SM-N960F is the model number. I've wasted so much time on this and just really would like to get it working correctly.
genevaz said:
I recently acquired an unlocked note 9 that kept giving me playstore has stopped working messages. I fixed this, but am pretty sure its a crappy android download that was making this happen. I want to install a fresh copy of android (8.1 is what is on this phone) and I can't get into download mode to do it. When I use the buttons, I got several chinese characters that when translated were not much help. Using the buttons and cable method only caused the phone to reboot back into the crappy android I want to replace. I attempted to sideload the adb and got file error messages saying it could not be read. Any help is greatly appreciated. SM-N960F is the model number. I've wasted so much time on this and just really would like to get it working correctly.
Click to expand...
Click to collapse
u sure its not a fake? lol
to get to downoad mode u simply hold vol down power and bixby from powered off state
or power off hold vol down n bixby while plugging it in
its that simple
or go to stock recovery then reboot to bootloader from there
elliwigy said:
u sure its not a fake? lol
to get to downoad mode u simply hold vol down power and bixby from powered off state
or power off hold vol down n bixby while plugging it in
its that simple
or go to stock recovery then reboot to bootloader from there
Click to expand...
Click to collapse
None of this works. I never even thought it could be fake since it has all the original parts and box. How would I tell if this is the case? It certainly could be.
Thanks
Geneva
genevaz said:
None of this works. I never even thought it could be fake since it has all the original parts and box. How would I tell if this is the case? It certainly could be.
Thanks
Geneva
Click to expand...
Click to collapse
I'd first look at the S-Pen. The butt end will click in and out of the pen, and the tip should be plastic that's a little soft to the touch. If the tip is metal, it's most definitely fake.
well change usb cable. may be usb cable have some issue.
Hello everybody,
First of all, please forgive my time to time poor english. I tried to fill in my presentation and hope it's ok.
I also want to thanks all the developpers that make a great job to optimise and/or improve stock roms and to help people like me that are not so good in developping.
Let me explain my problem :
I've just bought the Samsung note 9 SM-N960F/DS I was dreaming of.
when I put my sim card inside (a french one) he went on a firmware update, and my phone changed for a french CSC (XEF). Thus, I losed some functions I like, such as SpO2 measure in Samsung Health (I know, it's not so important but...). I couldn't also force the sound in earplugs when phone whas ringing, even by using "Soundabout apk" that was working with my note 4....
I don't know why Samsung changes the available functions regarding the country as we pay the same price for in fact a bunch of functions !!!
I tried to come back to the initial CSC, by flashing an official rom, and following a tutorial on XDA site explaining how to do without rooting, using combination files.
But I certainly made an error as my phone has restarted in a curious mode named "kernel panic upload mode" that I cannot escape. It's impossible to go back to download mode, even with combo like vol down + start button, or other combinations of buttons.
This phone wasn't rooted and i'm afraid now as I don't know how to flash a working rom on it. Whem I use Odin, the flashin fails at beginnig (at setup connection step).
Does somebody have an idea or a solution to fix this phone?
I join some picture of the current state.
Thanks for your answers
Azur26
Are you able to get into recovery mode using the button combo?
enzyne said:
Are you able to get into recovery mode using the button combo?
Click to expand...
Click to collapse
Hello Enzyne,
Thanks for your help !
I tried Vol up + Bixby + start, vol down + bixby + start, vol up + start, vol down + start, vol up + vol down + start, but nothing works.
I can't go back to recovery mode nor to download mode...
Odin says "added" but can't setup connection...
Have you flashed with this PC before using Odin? Can you possibly try another PC? Maybe different USB cables just to eliminate possibilities.
enzyne said:
Have you flashed with this PC before using Odin? Can you possibly try another PC? Maybe different USB cables just to eliminate possibilities.
Click to expand...
Click to collapse
I used stock cable, given with the phone.
I gonna try with another one, and on anotehr PC... Maybe will I be lucky... But i'm not optimitic...
It could be that the drivers are no good. It is also possible that you may need a warranty exchange. I'm not aware of any other boot-loader level recovery process besides odin. Maybe even try another version of odin that is known to work with our note 9.
enzyne said:
It could be that the drivers are no good. It is also possible that you may need a warranty exchange. I'm not aware of any other boot-loader level recovery process besides odin. Maybe even try another version of odin that is known to work with our note 9.
Click to expand...
Click to collapse
Thanks for your help Enzyne,
Other cable/PC didn't work...
Gonna try with other odin !
azur26 said:
Thanks for your help Enzyne,
Other cable/PC didn't work...
Gonna try with other odin !
Click to expand...
Click to collapse
Other odin doesn't work :crying:
even with updated samsung drivers... :crying::crying::crying:
The Kernel Panic Upload Mode doesn't prevent the phone from booting to Recovery.
1. Make sure your phone is completely powered off.
2. Press and hold the Bixby button and the Volume up button.
3. Press and hold the Power button. At this point you should be holding down three buttons. Don't let these go until you see the Recovery screen pop up.
That's really all there is to it. If you have a case that goes over your buttons it's possible you aren't pressing down hard enough for one or more of the buttons to register.
Chaos Residue said:
The Kernel Panic Upload Mode doesn't prevent the phone from booting to Recovery.
1. Make sure your phone is completely powered off.
2. Press and hold the Bixby button and the Volume up button.
3. Press and hold the Power button. At this point you should be holding down three buttons. Don't let these go until you see the Recovery screen pop up.
That's really all there is to it. If you have a case that goes over your buttons it's possible you aren't pressing down hard enough for one or more of the buttons to register.
Click to expand...
Click to collapse
Not to nit-pick,but,when the phone is fully powered down,the simultaneous 3-button push can be released as soon as you see the Note 9 splash screen & the recovery screen should pop-up within a few seconds.
Only reason I mention it is possibly the OP is experiencing issues by holding one or more of the buttons in too long,(just spit-ballin' here on this point)............
KOLIOSIS said:
Not to nit-pick,but,when the phone is fully powered down,the simultaneous 3-button push can be released as soon as you see the Note 9 splash screen & the recovery screen should pop-up within a few seconds.
Only reason I mention it is possibly the OP is experiencing issues by holding one or more of the buttons in too long,(just spit-ballin' here on this point)............
Click to expand...
Click to collapse
Hi Koliosis, and thanks for your help.
In fact, I even cannot power down the phone !!!
The only thing he does except showing kernel panic is to quickly flash on samsung splash screen when I push together vol down and power button, before to go back on panic kernel screen:crying:
No splash screen with bixby + vol up + power buttons combo...
The problem came after a failed flash with combined files (the good ones for my phone, I verified...)
Is there another way to reinitialise the phone except via Odin or Smart switch?
azur26 said:
Hi Koliosis, and thanks for your help.
In fact, I even cannot power down the phone !!!
The only thing he does except showing kernel panic is to quickly flash on samsung splash screen when I push together vol down and power button, before to go back on panic kernel screen:crying:
No splash screen with bixby + vol up + power buttons combo...
The problem came after a failed flash with combined files (the good ones for my phone, I verified...)
Is there another way to reinitialise the phone except via Odin or Smart switch?
Click to expand...
Click to collapse
You got me there, I haven't used ODIN since the Note 5 days, LOL. (FWIW, I boot to recovery for cache wipe, otherwise, that's as deep as I've gotten into a Samsung device for quite some time).
Sent from my SM-N960U using XDA Labs
KOLIOSIS said:
You got me there, I haven't used ODIN since the Note 5 days, LOL. (FWIW, I boot to recovery for cache wipe, otherwise, that's as deep as I've gotten into a Samsung device for quite some time).
Sent from my SM-N960U using XDA Labs
Click to expand...
Click to collapse
I think it won't be enough in my case...
Thanks Koliosis to have answered
azur26 said:
I think it won't be enough in my case...
Thanks Koliosis to have answered
Click to expand...
Click to collapse
Oh, I know, LOL, a cache wipe definitely isn't a cure all. :laugh:
Good luck in getting back up & running soon.
Sent from my SM-N960U using XDA Labs
KOLIOSIS said:
Oh, I know, LOL, a cache wipe definitely isn't a cure all. :laugh:
Good luck in getting back up & running soon.
Sent from my SM-N960U using XDA Labs
Click to expand...
Click to collapse
I cross all I can !!!:fingers-crossed::fingers-crossed::fingers-crossed:
To get the Note 9 into download mode, do the following:
Turn the device off. Hold the volume down and Bixby button together and then plug in your USB cable that is attached to your PC. Your phone should go into download mode.
As this requires the phone to be off, you may get lucky once the battery runs out of charge.
Good luck
Sent from my SM-N960F using Tapatalk
KOLIOSIS said:
Not to nit-pick,but,when the phone is fully powered down,the simultaneous 3-button push can be released as soon as you see the Note 9 splash screen & the recovery screen should pop-up within a few seconds.
Only reason I mention it is possibly the OP is experiencing issues by holding one or more of the buttons in too long,(just spit-ballin' here on this point)............
Click to expand...
Click to collapse
I've never had an issue with holding the buttons too long, but I have had an issue with not holding them long enough. I let go of the buttons as soon as the Recovery screen comes up and I haven't once had an issue with that. I think he'd have to hold the buttons for several seconds past the Recovery screen booting up before this caused an issue.
azur26 said:
Hi Koliosis, and thanks for your help.
In fact, I even cannot power down the phone !!!
The only thing he does except showing kernel panic is to quickly flash on samsung splash screen when I push together vol down and power button, before to go back on panic kernel screen:crying:
No splash screen with bixby + vol up + power buttons combo...
The problem came after a failed flash with combined files (the good ones for my phone, I verified...)
Is there another way to reinitialise the phone except via Odin or Smart switch?
Click to expand...
Click to collapse
Okay, now we're on the same page. You have to be FAST with this.
1. Plug in a charging cable. This will give you the LED charging indicator on your phone.
2. Hold Power+Bixby until the charging indicator turns off. Once the charging indicator turns off you have to be VERY quick with step 3.
3. Press and hold Power+Bixby+Volume Up until you see the Recovery screen.
I was stuck in a bootloop after installing a Magisk module, and this happened to me as well. Every time I would power the phone down it wouldn't stay powered down. I had to be very fast to get into Recovery. It took me a couple of tries to press and hold the buttons quickly enough. That was partially because the case on my phone made pressing the buttons a bit more difficult.
Painman1963 said:
To get the Note 9 into download mode, do the following:
Turn the device off. Hold the volume down and Bixby button together and then plug in your USB cable that is attached to your PC. Your phone should go into download mode.
As this requires the phone to be off, you may get lucky once the battery runs out of charge.
Good luck
Sent from my SM-N960F using Tapatalk
Click to expand...
Click to collapse
Chaos Residue said:
I've never had an issue with holding the buttons too long, but I have had an issue with not holding them long enough. I let go of the buttons as soon as the Recovery screen comes up and I haven't once had an issue with that. I think he'd have to hold the buttons for several seconds past the Recovery screen booting up before this caused an issue.
Okay, now we're on the same page. You have to be FAST with this.
1. Plug in a charging cable. This will give you the LED charging indicator on your phone.
2. Hold Power+Bixby until the charging indicator turns off. Once the charging indicator turns off you have to be VERY quick with step 3.
3. Press and hold Power+Bixby+Volume Up until you see the Recovery screen.
I was stuck in a bootloop after installing a Magisk module, and this happened to me as well. Every time I would power the phone down it wouldn't stay powered down. I had to be very fast to get into Recovery. It took me a couple of tries to press and hold the buttons quickly enough. That was partially because the case on my phone made pressing the buttons a bit more difficult.
Click to expand...
Click to collapse
Thanks to you both
Doesn't work as well :crying:
Is there another way to force connection with the PC in order to flash a rom again? Another "magic" application like odin but more powerfull?
The only thing that im aware of is very legacy like QPST. Im not sure if QPST is able to handle the newer phones tho. You can definitely ruin your phone with it too.
Hi again Enzyme
I looked on Google for QPST. But it seems it's only for Qualcom powered phones... mine is Exynos powered. ..
Here's a quick reference for how to reboot and reset your 2019 Galaxy Tab A 10.1 (SM-T510/T515) using the hardware buttons:
Force restart:
- If your device is frozen and unresponsive, press and hold the Volume Down + Power keys simultaneously for more than 7 seconds to restart it.
Boot to Recovery Mode:
- Power off the device
- Press and hold the Volume Up + Power keys at the same time.
- Release both keys when you see Recovery Mode.
Boot to Download Mode:
- Disconnect the USB cable
- Power off the device
- Press and hold the Volume Down + Volume Up keys
- Insert the USB cable
Boot to Safe Mode:
- Power off the device
- Press and hold the Power key.
- When the boot logo appears, release the Power key and then press and hold the Volume Down key.
- Continue to hold the Volume Down key until the device finishes restarting.
- Safe Mode will display in the bottom left corner of the screen.
Since there is no Bixby button, these combinations are different than the Galaxy S10. If you know of additional combinations, please contribute to the discussion below and I'll consolidate here.
If there’s no response on your device or you're stuck in a boot loop, then you might need to wait for the battery to drain. The 2019 Galaxy Tab A 10.1 has a non-removable battery pack, so disconnecting that isn't an option. Hopefully, the system reverts to its normal function with a cold boot. This can take time if the battery has high charge left at time of failure. Depending on how fast your battery drains, this can mean waiting for a few hours to several days.
UPDATE: With the right timing, you can break out of a boot loop into Download Mode...but it's tricky:
Insert USB Type C cable connected to your PC
Press and hold the Power and Volume Down keys for exactly 7 seconds (hard reset)
Release the Power key and press and hold both Volume Up & Down keys (enter Download Mode)
If you don't see the blue bootloader unlock warning screen, keep repeating the above two steps
The trick here is that you're trying to time your switch to the Download Mode keys for the exact moment the hard reset takes effect. If you see the boot logo while still holding the first key combination, it's too late. If you switch too early, you won't trigger the hard reset.
I've had to hold down both volume up and volume down while plugging in usb to get the unlock screen to populate. Canadian Wifi variant.
Jambii1987 said:
I've had to hold down both volume up and volume down while plugging in usb to get the unlock screen to populate. Canadian Wifi variant.
Click to expand...
Click to collapse
Thanks, that was an error in my initial post. I was figuring these out by trial and error, but it turns out that our hard resets are basically the same as for the Galaxy M30, which also uses the Exynos 7904 SoC and has no Bixby key.
https://www.hardreset.info/devices/samsung/samsung-galaxy-m30/download-mode/
UPDATE: Also the same as for the Galaxy A30 and some others.
https://www.hardreset.info/devices/samsung/samsung-galaxy-a30/download-mode/
Jambii1987 said:
I've had to hold down both volume up and volume down while plugging in usb to get the unlock screen to populate. Canadian Wifi variant.
Click to expand...
Click to collapse
Yes, I did the same way
US version
1. Enable OEM Unlock
2. Turn the tablet off and unplug the cable
3. Press and hold both volume up and volume down buttons and plug USB cable to host computer
4. You will get wipe screen. Long press volume up to unlock the bootloader.
Now I have to find matching ROM and patch the boot.img and flash.
I believe you have to disable Vault Keeper to keep root intact.
Brand new out the box 11am this morning.
Opened the parcel cool no damage. Powered up fine, had a mess with it, no problems check the speakers were fine and no issues plugged it on charge to 100% took it off and left it for an hour or so, went back to it and physically used it to use Facebook and play candy crush cool no problems. Took a few photos and no problems again. Put it on the side still on near 90% and went back to it 30 minutes later completely off and won’t turn back on, tried charging it nothing no sign of life, tried rebooting it and still nothing. Please tell me that this is not the end and I need to get a replacement... ?*
christina98 said:
Opened the parcel cool no damage. Powered up fine, had a mess with it, no problems check the speakers were fine and no issues plugged it on charge to 100% took it off and left it for an hour or so, went back to it and physically used it to use Facebook and play candy crush cool no problems. Took a few photos and no problems again. Put it on the side still on near 90% and went back to it 30 minutes later completely off and won’t turn back on, tried charging it nothing no sign of life, tried rebooting it and still nothing. Please tell me that this is not the end and I need to get a replacement... ?*
Click to expand...
Click to collapse
Have you tried getting into download mode? Or recovery for that matter.
Triscuit said:
Have you tried getting into download mode? Or recovery for that matter.
Click to expand...
Click to collapse
I’ve not even been able to get it back on, I’ve attemp a reboot countless of times and still nothing rectifys it. I spoke with Samsung they feel it’s a major fault with the tablet and have told me to request a replacement from my provider or even a refund.
Forgot pattern password, unable to power 510 Tab A off since pattern password is required. How to wipe tab or reset to factory without powering off?
Magendanz said:
If there’s no response on your device or you're stuck in a boot loop, then you might need to wait for the battery to drain. The 2019 Galaxy Tab A 10.1 has a non-removable battery pack, so disconnecting that isn't an option. Hopefully, the system reverts to its normal function with a cold boot. This can take time if the battery has high charge left at time of failure. Depending on how fast your battery drains, this can mean waiting for a few hours to several days.
UPDATE: With the right timing, you can break out of a boot loop into Download Mode...but it's tricky:
Insert USB Type C cable connected to your PC
Press and hold the Power and Volume Down keys for exactly 7 seconds (hard reset)
Release the Power key and press and hold both Volume Up & Down keys (enter Download Mode)
If you don't see the blue bootloader unlock warning screen, keep repeating the above two steps
The trick here is that you're trying to time your switch to the Download Mode keys for the exact moment the hard reset takes effect. If you see the boot logo while still holding the first key combination, it's too late. If you switch too early, you won't trigger the hard reset.
Click to expand...
Click to collapse
Ay, thanks i finally got it into download mode, it gave an error at the top left like kernel rev check fail or smth, it was boot looping and with this trick i got it into the bootloader imma flash stock again, THANKS AGAIN!
Hello XDA members,
Recently my S10 randomly rebooted and is since then stuck on the splash screen. It wont let me turn the device off or boot into safe mode, download mode or recovery. It simply is stuck onto the samsung logo screen.
After draining my battery, I tried to charge it but it instantly goes to the splash screen again (not the charging screen) and again, it won't let me boot into any other menus. I tried all the button combinations.
The S10 is 3 days old and has not been modified. It has been updated to the latest may patch.
Any help or suggestions would be appriciated!!
Kind regards,
Samuel
Hi....
Put the phone on the charger and then press Power + Volume Down button and hold it for about 8 seconds until it vibrates ... so you can turn the phone off .
When the phone is off, press the Power + Bixby + Volume Up button and hold it until you enter into recovery mode and then wipe data / factory reset.
If you fail then you must send the phone to repair immediately... Good luck..
SM-G975F Exynos
Xode said:
Hi....
Put the phone on the charger and then press Power + Volume Down button and hold it for about 8 seconds until it vibrates ... so you can turn the phone off .
When the phone is off, press the Power + Bixby + Volume Up button and hold it until you enter into recovery mode and then wipe data / factory reset.
If you fail then you must send the phone to repair immediately... Good luck..
SM-G975F Exynos
Click to expand...
Click to collapse
Thank you for responding.. Sadly it didnt let me reboot to any mode in any way.. I contacted my service provider and they offered an repair without costs.. So I guess I gotta wait another 2 weeks to enjoy the S10 again
Sorry my friend, I empathize with you. I had a similar situation on my original S9 Plus back when it was originally released and what a bummer - waiting until the replacement came in. All will be forgotten once ou get the replacement and you are able to enjoy the S10 again - so hang in there - Best of luck and I hope you get your replacement soon.
The update is what did it. Samsung just pulled the latest update for causing phones to lockup. I don't know the way forward for you though. With it being a couple of days old I would think that you could go back to the store and get it replaced.