Hello, I've only just finally figured out that while my unlocked pixel 4 xl connected to wifi, i cant receive calls, I can receive while i am using the phone with WIFI, but once i leave the phone go to sleep and connected to wifi, then my phone can not receive the calls and unreachable.
I have tried to change the network mode to 3G while i am connected to wifi, and it seems solved the issue.
While i am not connected to wifi (LTE) i have no issues at all.
I have unlocked Pixel 4 XL with Jan update (latest build) rooted through Madisk, stock kernals and everything
is there any solution to this? I've searched through forums and this subreddit but have yet to find an answer. Any help would be appreciated.
Maybe try turning off wifi calling if it's enabled?
Sent from my Pixel 4 XL using Tapatalk
Adnansaeedhamed said:
Hello, I've only just finally figured out that while my unlocked pixel 4 xl connected to wifi, i cant receive calls, I can receive while i am using the phone with WIFI, but once i leave the phone go to sleep and connected to wifi, then my phone can not receive the calls and unreachable.
I have tried to change the network mode to 3G while i am connected to wifi, and it seems solved the issue.
While i am not connected to wifi (LTE) i have no issues at all.
I have unlocked Pixel 4 XL with Jan update (latest build) rooted through Madisk, stock kernals and everything
is there any solution to this? I've searched through forums and this subreddit but have yet to find an answer. Any help would be appreciated.
Click to expand...
Click to collapse
Sounds like your phone is trying to make a call over Wi-Fi but your carrier (or SIM) may not support Wi-Fi calling. Where are you located and which carrier? Using the dialer, use the following code to check your provisioned status: *#*#4636#*#* If Wi-Fi calling is toggled OFF and you cannot change the setting (grayed our) then it will not work. Ask your carrier directly if they support it.
I have tested more to find out where the issue is happening, i connected to other wifis , and the issue was not reported, the issue the only in my apartment, and only when i am connected to lte, on 3g no issue, and once i leave my apartment, i can receive calls on lte normal, this strange, i was having the original pixel with no issues such, and my wife having iPhone and doesn't have this issue,i have tried her sim card (from the same provider) and the same issue
Now when i go home, i have to switch the network mode to 3g to be able to receive calls, otherwise it will show out of coverage.
I spoke with network provider, and they told this issue we with the phone, and its ture, since inwas using the same network in my original pixel, and the issue was never happened
Please help to advise.
Thanks
Adnansaeedhamed said:
I have tested more to find out where the issue is happening, i connected to other wifis , and the issue was not reported, the issue the only in my apartment, and only when i am connected to lte, on 3g no issue, and once i leave my apartment, i can receive calls on lte normal, this strange, i was having the original pixel with no issues such, and my wife having iPhone and doesn't have this issue,i have tried her sim card (from the same provider) and the same issue
Now when i go home, i have to switch the network mode to 3g to be able to receive calls, otherwise it will show out of coverage.
I spoke with network provider, and they told this issue we with the phone, and its ture, since inwas using the same network in my original pixel, and the issue was never happened
Please help to advise.
Thanks
Click to expand...
Click to collapse
Turn off wifi calling on your phone. I had a similar problem with my unlocked pixel 4xl on Verizon and that solved the problem
I don't have wifi calling option enabled under mobile settings, my operator doesn't support wifi calling.
Adnansaeedhamed said:
I don't have wifi calling option enabled under mobile settings, my operator doesn't support wifi calling.
Click to expand...
Click to collapse
What is the provisioning status of Wi-Fi calling in the phone diagnostic menu ( *#*#4636#*#* ). Is the toggle on or off? Is it grayed out?
Its grayed out and toggled off
Adnansaeedhamed said:
Its grayed out and toggled off
Click to expand...
Click to collapse
What country do you live in, and which carrier do you use?
I would do a network reset in settings under the reset menu. If that doesn't work, backup and do a FDR from recovery.
v12xke said:
What is the provisioning status of Wi-Fi calling in the phone diagnostic menu ( *#*#4636#*#* ). Is the toggle on or off? Is it grayed out?
Click to expand...
Click to collapse
In my case, it's on and greyed out.
I am using unlocked Xiaomi Mi A2 running on RROS v8.5.6.
Related
Hi
I am in Kolkata India and recently switched from a 2G to a 3G plan with Vodafone Kolkata. Ever since then, my problem is that I am unable to connect to 3G using WCDMA. Neither voice nor data works. If I revert to GSM only, then voice and 2G works fine. Wifi has been fine and my saviour at home.
Phone details: Sony Xperia SP C5302 running Android 4.3 build 12.1.A.1.205.
I have confirmed with network service that it is not a SIM card issue, by carrying out the foll. tests already
1- Signal strength in the area of use : At the time when I am unable to connect to 3G, my colleague sitting in the next desk and using a Motorola phone is consistently able to connect to the same 3G network from his phone. So the network strength must be fine.
2- SIM damaged or dirty - I have obtained a new SIM card as replacement, after this problem started, from my service provider yesterday. But the problem is not resolved.
3- Manual network search and connection - I have tried this many times, using WCDMA only or WCDMA(Preferred) options. In either case, only on rare occasions, the phone was able to connect to a network. However, 3G data connection (H+ icon) did not show and then the phone disconnects from network. On most occasions, when I manually attempt to connect to the 3G network, I get the message "Could not register to the selected network. Make sure SIM is inserted."
3- Trying different SIM/Handset - I have tried out both options of switching SIM and handset.
- My SIM on Motorola handset - connects to H+
- Another SIM on my Sony - momentarily connects, then disconnects and then does not connect to network.
Please let me know if anyone has faced similar issues and found any resolution. Thank you in advance.
soumit.c said:
Hi
I am in Kolkata India and recently switched from a 2G to a 3G plan with Vodafone Kolkata. Ever since then, my problem is that I am unable to connect to 3G using WCDMA. Neither voice nor data works. If I revert to GSM only, then voice and 2G works fine. Wifi has been fine and my saviour at home.
Phone details: Sony Xperia SP C5302 running Android 4.3 build 12.1.A.1.205.
I have confirmed with network service that it is not a SIM card issue, by carrying out the foll. tests already
1- Signal strength in the area of use : At the time when I am unable to connect to 3G, my colleague sitting in the next desk and using a Motorola phone is consistently able to connect to the same 3G network from his phone. So the network strength must be fine.
2- SIM damaged or dirty - I have obtained a new SIM card as replacement, after this problem started, from my service provider yesterday. But the problem is not resolved.
3- Manual network search and connection - I have tried this many times, using WCDMA only or WCDMA(Preferred) options. In either case, only on rare occasions, the phone was able to connect to a network. However, 3G data connection (H+ icon) did not show and then the phone disconnects from network. On most occasions, when I manually attempt to connect to the 3G network, I get the message "Could not register to the selected network. Make sure SIM is inserted."
3- Trying different SIM/Handset - I have tried out both options of switching SIM and handset.
- My SIM on Motorola handset - connects to H+
- Another SIM on my Sony - momentarily connects, then disconnects and then does not connect to network.
Please let me know if anyone has faced similar issues and found any resolution. Thank you in advance.
Click to expand...
Click to collapse
I think that there's an option to use 2G instead of 3G in the settings menu, have you checked to see if that is enabled?
Plum Crazy said:
I think that there's an option to use 2G instead of 3G in the settings menu, have you checked to see if that is enabled?
Click to expand...
Click to collapse
That is the WCDMA option I've mentioned about, there was no other setting for this.
Anyways, it turned out to be a hardware problem. Got the "mother-board" replaced for free as it was under warranty & now working fine!
soumit.c said:
That is the WCDMA option I've mentioned about, there was no other setting for this.
Anyways, it turned out to be a hardware problem. Got the "mother-board" replaced for free as it was under warranty & now working fine!
Click to expand...
Click to collapse
Good to see that you've sorted out the problem!
I'm experiencing issues with VOLTE on T-Mobile. My phone switches immediately from an LTE+ DATA connection to HSPA the moment a call is placed. Of course, VOLTE is enabled on the settings side. I'm running an unmodified system, upgraded to PIE.
I've been on the phone with T-Mo to make sure the APN is correct (nothing special to mention here). I've also tried different connection combinations using the *#*#4636#*#* with different results but, even though the phone connects really fast to DATA (LTE+), I cannot get VOLTE to function in any case. On the other hand, WiFi calling works just fine.
On a chat with Razer, they just told me that VOLTE is unstable with T-Mobile and, to disable the function altogether from settings.
Before I give up, I'm asking the geniuses here for ideas or experiences? Any ideas anyone?
cabegol said:
I'm experiencing issues with VOLTE on T-Mobile. My phone switches immediately from an LTE+ DATA connection to HSPA the moment a call is placed. Of course, VOLTE is enabled on the settings side. I'm running an unmodified system, upgraded to PIE.
I've been on the phone with T-Mo to make sure the APN is correct (nothing special to mention here). I've also tried different connection combinations using the *#*#4636#*#* with different results but, even though the phone connects really fast to DATA (LTE+), I cannot get VOLTE to function in any case. On the other hand, WiFi calling works just fine.
On a chat with Razer, they just told me that VOLTE is unstable with T-Mobile and, to disable the function altogether from settings.
Before I give up, I'm asking the geniuses here for ideas or experiences? Any ideas anyone?
Click to expand...
Click to collapse
I hope this can be figured out. Im waiting for my Razer 2 phone delivery and also on T-Mobile. What OS are you running? Android Pie?
Yes, I'm on Pie.
Good news! with today's update (3-20-2019), my phone is using VOLTE technologies to connect audio calls. Phone calls sound immensely better now (the "HD" icon shows up during the call and the "LTE+" connection indicator in the status bar remains through the call).
Hello Guys,
I am having a weird issue in my S10 regarding call.(Using Airtel)
I am unable to call anyone through the phone if the Network mode is set to anything other than LTE/3G/2G (auto Connect) (e.g - 2G Only , 3G/2G and so on).
Other the LTE mode , when I try to call someone the call gets cut immediately without any message , ring or anything else.
I tried putting the sim card in my Redmi Note 5 pro and set it to 2G mode , and it worked several times.
So can anyone provide a solution or if anyone can confirm whether they are facing this issue or not?
subhad43 said:
Hello Guys,
I am having a weird issue in my S10 regarding call.(Using Airtel)
I am unable to call anyone through the phone if the Network mode is set to anything other than LTE/3G/2G (auto Connect) (e.g - 2G Only , 3G/2G and so on).
Other the LTE mode , when I try to call someone the call gets cut immediately without any message , ring or anything else.
I tried putting the sim card in my Redmi Note 5 pro and set it to 2G mode , and it worked several times.
So can anyone provide a solution or if anyone can confirm whether they are facing this issue or not?
Click to expand...
Click to collapse
Hello, which carrier do you have? In my case i have Idea which fails to provide a 4g+ service in certain area/region followed by which you cannot call or receive calls on LTE/3g/2g. Try using a different sim card which has 4g+ service in your area/region.
Regards
Mandark52 said:
Hello, which carrier do you have? In my case i have Idea which fails to provide a 4g+ service in certain area/region followed by which you cannot call or receive calls on LTE/3g/2g. Try using a different sim card which has 4g+ service in your area/region.
Regards
Click to expand...
Click to collapse
I am using Airtel 4G. There is 4G in my region, the issue is I can call when its set to LTE (4G). But setting the network to 2G or 3G causes the issue. I tested the 2G and 3G in my Redmi Note 5 Pro and they are working in that phone so I believe it's not regional issue.
Anyway I will do a factory reset to check if it works(Tried settings reset and network reset. None of them resolved the issue).
subhad43 said:
I am using Airtel 4G. There is 4G in my region, the issue is I can call when its set to LTE (4G). But setting the network to 2G or 3G causes the issue. I tested the 2G and 3G in my Redmi Note 5 Pro and they are working in that phone so I believe it's not regional issue.
Anyway I will do a factory reset to check if it works(Tried settings reset and network reset. None of them resolved the issue).
Click to expand...
Click to collapse
I have the same combo and 2g calls works just fine.
Updated to the latest may patch.
mehra1 said:
I have the same combo and 2g calls works just fine.
Updated to the latest may patch.
Click to expand...
Click to collapse
I Did factory reset today. Its working fine now. Thanks for all the help
Hi, guys.
Just wondering if any of you have working VOLTE/WIFI calling on your Pixel 5.
I'm on Vodafone UK and none of these are working, I don't get the options for the two in Network settings.
Apparently, they are not provisioned ATM.
Have you had more luck with your operators?
Nightwish1976 said:
Hi, guys.
Just wondering if any of you have working VOLTE/WIFI calling on your Pixel 5.
I'm on Vodafone UK and none of these are working, I don't get the options for the two in Network settings.
Apparently, they are not provisioned ATM.
Have you had more lock with your operators?
Click to expand...
Click to collapse
all working for me on 3
Yeah, I had a feeling going with Vodafone is a mistake...
Working here with O2. They have a guide on the Vodafone website for the Pixel 4 so can't see why it doesn't work with the 5. https://deviceguides.vodafone.co.uk...ress the phone icon.&text=Press Wi-Fi calling.
Well, it's Vodafone. Apparently one of their geniuses has to add a line of code somewhere..
Anyway, the guide for P4 asks for activation from within the phone app's settings and the Wifi calling/Volte settings are missing from there on the Pixel 5.
On BT Mobile i have Wi-Fi calling after turning it on in the mobile network settings, the VoLTE option is also there, it is greyed out but set to the on position.
MrBelter said:
On BT Mobile i have Wi-Fi calling after turning it on in the mobile network settings, the VoLTE option is also there, it is greyed out but set to the on position.
Click to expand...
Click to collapse
No VoLTE, tried it whilst out and about and the call quality was terrible after being used to it for so long.
I'm on iD mobile who use Three. I can see that volte and wifi calling have been provisioned and i have the option for turning wifi calling on but can't see an option for turning volte on.
czm said:
I'm on iD mobile who use Three. I can see that volte and wifi calling have been provisioned and i have the option for turning wifi calling on but can't see an option for turning volte on.
Click to expand...
Click to collapse
Have you checked on the settings of the phone app?
Nightwish1976 said:
Have you checked on the settings of the phone app?
Click to expand...
Click to collapse
Yup been through all the options and can't see it!
It seems it's different for every operator, I can only suggest to give ID a phone call..
I'm on 3, have no issues at all
Wifi Calling
works on my P5, also a 3 user
option is found under Settings, Network and Internet, Mobile Network, Advanced, Wi-Fi Calling
I'm on Vodafone and I don't have settings for WiFi calling either. Funnily enough when I got text message from Vodafone to download internet settings they didn't even have the pixel 4a/ 4a 5g or 5 on there.. so that's probably why people on Vodafone can't enable it because Vodafone themselves haven't added the phones on for WiFi calling
https://deviceguides.vodafone.co.uk/google/?type=all&topic=turn-wi-fi-calling-on-or-off
Check out this thread on Vodafone forum, will try it myself and see if it works
https://forum.vodafone.co.uk/t5/And...-be-provisioned-for-WiFi-calling/td-p/2671277
---------- Post added at 08:37 PM ---------- Previous post was at 08:04 PM ----------
Okay so update for Vodafone users, I got it working.
Following the second link above, 1. Go into Vodafone app and turn off WiFi calling, restart phone. 2. Go back into Vodafone app and turn back on WiFi calling (wait for 3/5 minutes and then restart phone again (you should receive a text from Vodafone saying it's enabled on your account). 3. Go to call app > settings> calls>WiFi calling>enable.
It also shows on networking settings in advanced now too.
Now I'm connected to WiFi calling, hope this helps Vodafone users
Nvm
Nightwish1976 said:
I'm one of the persons that posted on that thread .
It works for me now. Just try the following:
On MyVodafone app, disable wifi calling and immediately restart the phone. Then enable it again and immediately restart the phone. The Wifi calling settings should appear on Settings/Network and Internet/Mobile network (Vodafone)/Advanced.
At least they have in my case.
Click to expand...
Click to collapse
Well thank you in that case, resolved that issue easily
Happy to help, it's fkin frustrating to be in your house with only edge signal, hardly able to have a phone conversation, waiting for Vodafone to do its job.
MrBelter said:
No VoLTE, tried it whilst out and about and the call quality was terrible after being used to it for so long.
Click to expand...
Click to collapse
What an arse i am, turns out the other caller was using their phone on speakerphone, made a few calls since and VoLTE is working just fine on BT Mobile.
Neither is working for me as well, but was working fine on my old phone.
What I noticed on my device is that it came from Google with the "KDDI only" build on it(see https://forum.xda-developers.com/pixel-5/help/kddi-variant-t4178033), which I suspect might be related to the issue.
BtbN said:
Neither is working for me as well, but was working fine on my old phone.
What I noticed on my device is that it came from Google with the "KDDI only" build on it(see https://forum.xda-developers.com/pixel-5/help/kddi-variant-t4178033), which I suspect might be related to the issue.
Click to expand...
Click to collapse
I don't think so. The model of my phone is RD1A.200810.021.A1. Let me guess, is this the same as yours?
PS: what network are you on?
Hello
I just got this phone and set it up. Its a Global version 13.0.4 SKDMIXM.
I am on TMoblie USA - the phone is working great on LTE and 5G .
I am not able to see the Network preference under wifi calling where is can select Prefered Wifi Calling.
It appears that its running on default Prefered Cellular - because I can only see the VoLTE symbol on top.
Can someone help me in fixing this configuration to select Prefered Wifi Calling ? TIA
rogerga said:
Hello
I just got this phone and set it up. Its a Global version 13.0.4 SKDMIXM.
I am on TMoblie USA - the phone is working great on LTE and 5G .
I am not able to see the Network preference under wifi calling where is can select Prefered Wifi Calling.
It appears that its running on default Prefered Cellular - because I can only see the VoLTE symbol on top.
Can someone help me in fixing this configuration to select Prefered Wifi Calling ? TIA
Click to expand...
Click to collapse
Hello, I'm using a 11T Pro Dual SIM India model with India SIM in Slot 1 and TMO SIM in Slot 2.
I have not found the specific setting to make Wifi Calling "Preferred" but, my phone does indicate Vo WiFi even when I have Wifi connected and Mobile Data turned on too once Wifi Calling is enabled as below.
Apparently the Voice Over WiFi Settings (at least here on my phone) only show up for SIM 1, does not show for SIM 2.
Attached are sample screenshots where the Settings are under SIM 1.
Steps to get there-
Settings > SIM cards & mobile networks > Click on SIM 1
All the way down, last Setting is "Wi-Fi Calls" to enable "Make calls using Wi-Fi".
Hope this helps.
graphreak said:
Hello, I'm using a 11T Pro Dual SIM India model with India SIM in Slot 1 and TMO SIM in Slot 2.
I have not found the specific setting to make Wifi Calling "Preferred" but, my phone does indicate Vo WiFi even when I have Wifi connected and Mobile Data turned on too once Wifi Calling is enabled as below.
Apparently the Voice Over WiFi Settings (at least here on my phone) only show up for SIM 1, does not show for SIM 2.
Attached are sample screenshots where the Settings are under SIM 1.
Steps to get there-
Settings > SIM cards & mobile networks > Click on SIM 1
All the way down, last Setting is "Wi-Fi Calls" to enable "Make calls using Wi-Fi".
Hope this helps.
Click to expand...
Click to collapse
Thanks - I saw a post that had this diagram - In my case it has defaulted to
prefered cellular - so i dont get VoWifi
rogerga said:
Hello
I just got this phone and set it up. Its a Global version 13.0.4 SKDMIXM.
I am on TMoblie USA - the phone is working great on LTE and 5G .
I am not able to see the Network preference under wifi calling where is can select Prefered Wifi Calling.
It appears that its running on default Prefered Cellular - because I can only see the VoLTE symbol on top.
Can someone help me in fixing this configuration to select Prefered Wifi Calling ? TIA
Click to expand...
Click to collapse
Operators can disable this menu if they want to lock you onto Wifi preferred or cellular preferred. Does this only happen with this phone or does it also happen with the SIM in another Android phone?
rogerga said:
Thanks - I saw a post that had this diagram - In my case it has defaulted to
prefered cellular - so i dont get VoWifi
View attachment 5657751
Click to expand...
Click to collapse
There's a possibility of TMO-US not supporting WiFi calling on the Xiaomi 11T (Global), perhaps.
Although, I have been using various Unlocked phones (Nokia & Samsung) on TMO-US for the past few years & have practically never had issues with WiFi calling on any. Shall have to test it once I'm back. Won't be for some time.
Is your phone on the latest firmware? Try updating it to check if there's a new update available
which hopefully can solve your issue.
Couple of options to test, in case you have not already tested them-
a) leave WiFi Calling Enabled then disable the VoLTE feature and check if WiFi calling works?
b) disable Mobile Data, WiFi Calling enabled with WiFi connected and check if WiFi Calling works.
c) some users have had to ensure their E911 address is correctly in place on the TMO account too.
mici01 said:
Operators can disable this menu if they want to lock you onto Wifi preferred or cellular preferred. Does this only happen with this phone or does it also happen with the SIM in another Android phone?
Click to expand...
Click to collapse
I move from a One Plus 6 - it had the options
graphreak said:
There's a possibility of TMO-US not supporting WiFi calling on the Xiaomi 11T (Global), perhaps.
Although, I have been using various Unlocked phones (Nokia & Samsung) on TMO-US for the past few years & have practically never had issues with WiFi calling on any. Shall have to test it once I'm back. Won't be for some time.
Is your phone on the latest firmware? Try updating it to check if there's a new update available
which hopefully can solve your issue.
Couple of options to test, in case you have not already tested them-
a) leave WiFi Calling Enabled then disable the VoLTE feature and check if WiFi calling works?
b) disable Mobile Data, WiFi Calling enabled with WiFi connected and check if WiFi Calling works.
c) some users have had to ensure their E911 address is correctly in place on the TMO account too.
Click to expand...
Click to collapse
I had a working One Plus 6 - so I know TMO has VoWifi - I use it a lot due to poor reception at home .
The current workaround to force VoWIFI is
Turn On Airplane MOde
Turn ON WiFi only
then it works in VOWIFI with out any issues
I know I am missing a menu Item that can toggle this setting . I would prefer having that setting but its not a breaker for now . The phone works with all the Network features of TMO , LTE , 4G , 5G etc . No visual voicemail thats all.
Thanks
rogerga said:
I had a working One Plus 6 - so I know TMO has VoWifi - I use it a lot due to poor reception at home .
The current workaround to force VoWIFI is
Turn On Airplane MOde
Turn ON WiFi only
then it works in VOWIFI with out any issues
I know I am missing a menu Item that can toggle this setting . I would prefer having that setting but its not a breaker for now . The phone works with all the Network features of TMO , LTE , 4G , 5G etc . No visual voicemail thats all.
Thanks
Click to expand...
Click to collapse
Perhaps you might want to give this a try-
Phone Dialer- *#*#86943#*#* VoWiFi carrier check disable
From here- https://forum.xda-developers.com/t/wifi-calling-volte-on-mi-9.3917887/
(or here too https://www.hardreset.info/devices/xiaomi/xiaomi-mi-11/codes/)
graphreak said:
Perhaps you might want to give this a try-
Phone Dialer- *#*#86943#*#* VoWiFi carrier check disable
From here- https://forum.xda-developers.com/t/wifi-calling-volte-on-mi-9.3917887/
(or here too https://www.hardreset.info/devices/xiaomi/xiaomi-mi-11/codes/)
Click to expand...
Click to collapse
Thanks - this code is what got me to where I am now . I think from other articles - the mbn config may require some tweaking - but it refuses to give me access to it when i use *#*#663368378#*#*
Same access issue here too.
Wish you luck.
Pinging to see if there is a soln. in future.