Headphones doesn't work - Huawei Mate 20 Lite Questions & Answers

Hello,
I've an old headphone pair that doesn't work anymore with my Huawei Mate 20 Lite.
If I try to plug in other headphones, all works properly; if I plug the non-working headphone pair on a different device (e.g. my PC), it works properly.
What should I do?
Thank you. NC

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Try Sound about on Google play
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Huawei p20 pro USB c to 3.5mm jack plague

My p20 pro is three days old. And I'm plagued by problems with Huawei adapter issues.
I plug my normal headset that's been working amazingly for three years into the jack, then into my phone. And it either doesn't register as plugged in, or it spazzes out and changes my music on its own or it makes audio quality abysmally poor. I'm talking worse than dialup poor. Only thing that works fine now is the included headphones and charger.. anyone else have something similar? My carrier said cause it's so damn new I gotta take it back to p.o.s
Cyaneyed said:
My p20 pro is three days old. And I'm plagued by problems with Huawei adapter issues.
I plug my normal headset that's been working amazingly for three years into the jack, then into my phone. And it either doesn't register as plugged in, or it spazzes out and changes my music on its own or it makes audio quality abysmally poor. I'm talking worse than dialup poor. Only thing that works fine now is the included headphones and charger.. anyone else have something similar? My carrier said cause it's so damn new I gotta take it back to p.o.s
Click to expand...
Click to collapse
Have you tried another pair of headsets? I have a pair of JVC,a pair of HyperX Cloud(big headsets) and a Sony pair,they all work very well,very good quality,no connection problems. Might be your adapter,or even your headsets,even if they normally work in a 3.5mm jack. Try another pair of headsets,borrow from someone for a day. Cheers!

P20 pro. No sound from right earbud/headphone

Hi
I've got a P20 pro, and a pair of the freebuds. All was well, but now there is no sound coming from my right earbud. However, I have tried the earbuds with another phone and they're fine, and I've tried other bluetooth headphones with my phone, and again, no sound on the right, which leads me to the conclusion that it's an issue with the phone.
I've cleared the bluetooth cache, but that's not helped.
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The fact that it happens on bluetooth and through wired headphones means this must be a software issue. Try a factory reset.
I've not got any wired headphones. Just bluetooth.
If I try and plug anything other than a charger into the charging/headphone port I end up with another problem! So I only use wireless.
lemonzzzz said:
I've not got any wired headphones. Just bluetooth.
If I try and plug anything other than a charger into the charging/headphone port I end up with another problem! So I only use wireless.
Click to expand...
Click to collapse
Have you forgetting the headphones bluetooth connection and repairing?
Tried unpairing/forgetting etc.
Earbuds work perfectly well on other phones. Other wireless earphones which work perfectly have the same issue on mine. I've tried 4 other phones and 4 other wireless earphones (pixel, samsung, and 2 iphones)
I really don't want to reset the phone. It looks like something I'll have to put up with for another few months until my contract is up.

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