Help for xt1771 possible malware? - Moto E4 Plus Questions & Answers

Well suddenly the phone started to get unresponsive to the point you have to squish hard to register a finger on the screen. At the start i thought it was the screen going bad but restoring to factory seemed to solved the problem for a day but then it came back. I also installed an app to check cpu usage and the 1 core is ALWAYS at 100% usage. At this point i am quite sure it's a malware or something like that. Does anyone have a suggestion how to do a complete wipe? Is there a custom ROM maybe to try? Thanks for all the answers

Drglord said:
Well suddenly the phone started to get unresponsive to the point you have to squish hard to register a finger on the screen. At the start i thought it was the screen going bad but restoring to factory seemed to solved the problem for a day but then it came back. I also installed an app to check cpu usage and the 1 core is ALWAYS at 100% usage. At this point i am quite sure it's a malware or something like that. Does anyone have a suggestion how to do a complete wipe? Is there a custom ROM maybe to try? Thanks for all the answers
Click to expand...
Click to collapse
Maybe you can try with official restore tool as in this thread Link

Related

Frozen Kaiser

Hi all. I seem to have the same recuuring issue at least twice a day with my kaiser.
For no apparant reason it keeps freezing on me, and each time always displays the same fuzzy graphics on the title bar (see attachment).
Has anybody come accross this issue? What shall I do?
Thanks in advance.
new rom =\...master reset..idk
Novice Gadget Boy said:
Hi all. I seem to have the same recuuring issue at least twice a day with my kaiser.
For no apparant reason it keeps freezing on me, and each time always displays the same fuzzy graphics on the title bar (see attachment).
Has anybody come accross this issue? What shall I do?
Thanks in advance.
Click to expand...
Click to collapse
Do you have a custom rom or a stock rom?
What rom are you using?
What radio are you using?
Can you tell us the available memory you have?
Do you have a task manager installed, and are you making sure everything is closed prior to opening new programs?
That information will be helpful in figuring out what's going on. Let us know, thanks! =)
If you don't have one of the newer custom roms, you're pretty much guaranteed to get an answer of "install hardspl / new radio / rom".
If you have a stock rom from HTC... you're gonna hear "reflash the phone with the stock rom, and if it still does it.. return the phone, or flash it with a custom one".
How much warranty do you have left?
Can you also give us a list of what programs you have installed, and which ones are usually running?
Pictures part 1
Thanks for the quick response. There are a lot of questions so i took a bunch of screen shots. Hope this helps. Let me know if you need anymore detail.
See second post as i am unable to post all pics in one post.
Thankyou
Pictures part 2
I am also running battibar in the background.
Well, from what i gather from the screenshots you posted everything should be working fine. There's no reason it should be freezing up, unless there is some sort of conflict, or corrupt program.
Have you noticed that it happens after opening a certain program, or is it really random?
Oh, I take it that's a stock rom right? You never flashed the phone, you just installed individual cab files, right?
nimda0 said:
.....
....Have you noticed that it happens after opening a certain program, or is it really random?
Click to expand...
Click to collapse
It seems to be random but then on the other hand ive noticed that it usually happens when its been sitting on the charger and idle (for example, i'll pop it on the charger before bed, and when i wake up in the morning its frozen). Also it happens at work when its connected to my pc via activesync and after i havent been doing anything for a while.
nimda0 said:
Oh, I take it that's a stock rom right? You never flashed the phone, you just installed individual cab files, right?
Click to expand...
Click to collapse
Yes, thats correct.
Novice Gadget Boy said:
It seems to be random but then on the other hand ive noticed that it usually happens when its been sitting on the charger and idle (for example, i'll pop it on the charger before bed, and when i wake up in the morning its frozen). Also it happens at work when its connected to my pc via activesync and after i havent been doing anything for a while.
Click to expand...
Click to collapse
Well... it could be overheating. If that's the case it's gotta go back. How much warranty do you have left on the phone before it ends?
Novice Gadget Boy said:
Yes, thats correct.
Click to expand...
Click to collapse
Well, just like I posted above. Everything seems fine... and since you are using the stock rom you only have a few choices. You can start uninstalling programs 1 by 1... (noting which ones you uninstall so you can put them back on). Go 1/2 a day, and see if you still have the problem after uninstalling each program. That will help narrow down the theory about corrupt programs or conflicts.
Another option, is reloading the stock rom from HTC... and don't install anything. See how that works for a day... if it's fine, then you can start installing programs.... then if the problem occurs, you know it's got to be something with one of the program you've put on there.
Then you could always just uninstall everything, reset everything, and send it back and get a new phone.... but if it's the software causing the issue, and you put the same software back on the new phone.. you'll just be right back in the same situation again.
If you have warranty time left, i'd uninstall everything, and demand a new phone because of teh issues you are having. Onec you get it, then i'd flash with a custom rom... just make sure you do it right. =)
EDIT: Hell even if you don't have any warranty left, i'd STILL flash with a custom rom. I can't even begin to tell you how much better my phone runs now that it's flashed compared to before. I was using the stock ROM before from HTC, i had some issues... it was a bit laggy... so i reflashed with the stock rom, limited the software i put on it.. etc. etc.... still ran like dog piss... so i flashed, and well..... you get the picture. It's awesome now.
nimda0 said:
Well... it could be overheating. If that's the case it's gotta go back. How much warranty do you have left on the phone before it ends?
Click to expand...
Click to collapse
10 months. But i dont feel any heat whatsoever, and the other day i was using it at work all day connected via activesync and it didnt freeze up. its only when i leave it idle on the charger.... Last weekend i kept getting messages from friends all during the night while it was on the charger (i was reading messages) and it didnt freeze.
So if it's sitting still for a long time without activity.. it freezes. Hmm... well i could give you a dozen things to try, but they'd just be bandaid fixes anyway. If it's freezing something isnt right.
Read my first post on page 2 of this thread you started and that should give you your options. FLASH!!

Speaker Problem

Last week I updated my x1 to WinMo 6.5. Okay, so no problems, nothing really as a big deal. And then just last night my speaker/mic stopped working almost all together.
People can hear me, very faintly, if I yell at the top of my lungs.
Now I doubt it's 6.5 doing this, but just letting everyone know that it's there.
Any solutions? It's not call volume or anything like that, I've turned every volume knob up to the max and still no good.
Reflashing back to WM 6.1 is free and will help confirm whether it is a hardware or software problem.
Yeah, I guess I'll probably try that, it's sort of what I was thinking too.
Before reflashing, try a hard reset. (since you're going to lose data anyway from the reflash)
It might be a 3rd party app that's causing the problem.
Now, I just started getting into this whole "scene" here if you will . So how exactly do I hard reset?
And could anybody give a link to a page to downgrade?
EgomaniacIII said:
Now, I just started getting into this whole "scene" here if you will . So how exactly do I hard reset?
And could anybody give a link to a page to downgrade?
Click to expand...
Click to collapse
Easiest way is 'Start > Settings > System' then 'Clear Storage' it'll be like it was whne you pulled it out of the box. You'll lose your contacts, messages, apps anything else you've done it it since 1st turning it on.
Back-up what you want to keep 1st.
Oops, I'm wrong, you installed 6.5 on it. Sorry.
So, I downgraded it back. Speaker still does not work, and now the screen goes blank when I slide it up. Any thoughts?
I had the problem that when I slide screen up the screen goes off. I sent back to sony and the replacement they sent is also broken! Now no one can her me when i talk. I tried to record a soundclip and its just fuzz.

Phone restarts by its self after flashing fresh 2.1.1

ok first off i love the fresh roms so im not bashing.
does anyone else have an issue that seams to be directly related to flashing the new fresh 2.1.1 rom.
when im in a call and end it with the power button it restarts the phone.
is this because of what i think it is or something else.
i wiped everything when i flashed so i dont know what else it could be, in the mean time i guess i have to go back to fresh 1.1 sense i cant find a fresh 2.0d download link anymore and i deleted my nandroid and the 2.0d rom off my computer like an idiot. uneless someone could point me to a 2.0d link
shawnwojcik said:
ok first off i love the fresh roms so im not bashing.
does anyone else have an issue that seams to be directly related to flashing the new fresh 2.1.1 rom.
when im in a call and end it with the power button it restarts the phone.
is this because of what i think it is or something else.
i wiped everything when i flashed so i dont know what else it could be, in the mean time i guess i have to go back to fresh 1.1 sense i cant find a fresh 2.0d download link anymore and i deleted my nandroid and the 2.0d rom off my computer like an idiot. uneless someone could point me to a 2.0d link
Click to expand...
Click to collapse
probably should be in q&a or fresh's thread but here is a link all fresh's downloads are on geekfor.me should be at the bottom
http://geekfor.me/category/android21/page/2/
I found that the restarting issue on my end was linked to the battery stats and roation stats. After i wiped those, for some reason, i stopped restarting.
sdotcarlisle said:
probably should be in q&a or fresh's thread but here is a link all fresh's downloads are on geekfor.me should be at the bottom
http://geekfor.me/category/android21/page/2/
Click to expand...
Click to collapse
sorry i wasnt sure where to put it. sould i start a new thread in there or can a mod move this one?
Powers16 said:
I found that the restarting issue on my end was linked to the battery stats and roation stats. After i wiped those, for some reason, i stopped restarting.
Click to expand...
Click to collapse
Can you elaborate on this? How do you wipe these stats?
i had the same problem but it was on fresh and damage control, i figured out it was the app i was using to call people with...called quick connect...
it didn't happen if i dailed with the stock dialer or through people...
jasonevil said:
i had the same problem but it was on fresh and damage control, i figured out it was the app i was using to call people with...called quick connect...
it didn't happen if i dialed with the stock dialer or through people...
Click to expand...
Click to collapse
Alright I did everything mentioned, above. i wiped the battery and rotation stats in ra recovery i even re partitioned my sd card and did a wipe data/factory reset plus the ext and dalvik-cache. then re flashed fresh 2.1.1.
also i am not using any other dialer that i know of. just the one that comes backed in the rom.
so why am i still resetting randomly!!! it even did it when i was doing nothing at all not just in a call like before.
this is on two seperate sprint htc heros that this is happening to.
anyone please help!
shawnwojcik said:
Alright I did everything mentioned, above. i wiped the battery and rotation stats in ra recovery i even re partitioned my sd card and did a wipe data/factory reset plus the ext and dalvik-cache. then re flashed fresh 2.1.1.
also i am not using any other dialer that i know of. just the one that comes backed in the rom.
so why am i still resetting randomly!!! it even did it when i was doing nothing at all not just in a call like before.
this is on two seperate sprint htc heros that this is happening to.
anyone please help!
Click to expand...
Click to collapse
couple questions.
1. are you using any aggressive process killers, like the one found in spare parts?
2. what, exactly, do you mean by resetting? do you mean a quick 10 second restart of rosie, or a full on 1.5 minute reboot?
Nextelian said:
couple questions.
1. are you using any aggressive process killers, like the one found in spare parts?
2. what, exactly, do you mean by resetting? do you mean a quick 10 second restart of rosie, or a full on 1.5 minute reboot?
Click to expand...
Click to collapse
sorry i took so long to reply.
no process killers.
Im now able to replicate it restarting (not randomly) if i let the phone go to sleep by its self and sit for a minute when i hit the end button to wake it up nothing lights up like it should instead it does a full on 1.5 minute reboot every time.
on a separate thread someone suggested i try a different battery because whenever they put a different battery in it stopped resetting. (I was not able to try this yet because i don't have any spare batteries laying around)
I just find this hard to believe only a few people are having these problems and why no one seems to have a definitive answer.
This is kind of one of those bugs where I have to say it's something going on with your phone. Fresh Rom 2.1.1 has been downloaded over 4000 times. I restart mine constantly while testing things which means I am constantly duplicating your situation of restarting the phone, letting it sleep, and then turning it on via the power button, and I have never had this happen.
Please post a debug log of it happening and we'll see if we can figure out why your phone is doing it.
My sister had this issue even on stock 1.5. Rooted, added recovery still had it. Flashed 2.0d, still had it, went to recovery and wiped battery stats.
Haven't had it happen since. Now on 2.1.1 and all is well...go figure.
flipzmode said:
This is kind of one of those bugs where I have to say it's something going on with your phone. Fresh Rom 2.1.1 has been downloaded over 4000 times. I restart mine constantly while testing things which means I am constantly duplicating your situation of restarting the phone, letting it sleep, and then turning it on via the power button, and I have never had this happen.
Please post a debug log of it happening and we'll see if we can figure out why your phone is doing it.
Click to expand...
Click to collapse
thank you for helping flipz, sorry for thinking it was something to do with your rom (foot in mouth). I now believe it a hardware issue related to any 2.1 fw.
This has happened to me on 2 different phones. Mine and my friends. Mine restarted "randomly" once i wiped the battery and rotation stats and it fixed mine. My friends on the other hand i could not get to stop restarting for the life of me. So i was forced to switch back to a 1.5 fw rom.
Point being it will take me a few days to get back over there and put a 2.1 fw back on it and get a debug log off of it. for now i can try using his battery in my phone and see if i have any issues. im crossing my fingers in hope i will so we can buy a new battery and see if it goes away for him.
in the mean time i can post a debug log for my phone but it probably wont do any good
i will try to post the results of the battery swap later today.
again thanx flipz i am confident with your help we can resolve this.
ok i thought i attached a error log but i guess its too big, so ill try zipping it and attaching it.
hero
I noticed reinserting the root file helped me also make sure your not using otwidhet or super pc unless u have a rom for it i use fresh toast 2.1 no problems quickquickquick
REDSCARFACE said:
I noticed reinserting the root file helped me also make sure your not using otwidhet or super pc unless u have a rom for it i use fresh toast 2.1 no problems quickquickquick
Click to expand...
Click to collapse
I kind of a noob, what do you mean reinserting the root file? i thought the root was the main directory not a file.
Also i dont know what "otwidhet" or "super pc" are, im assuming im not using them if they didnt come with the rom. right?
whoops, i forgot to post the results of swapping my battery with my fiends to see if i could single out a bad bad battery.
i didnt have any luck making my phone reset itself with his battery. One of these days im going to buy a couple new batteries put on in my friends hero and flash fresh 2.1.2 on it. Im also going to try using different radios on a hunch from a different thread i read.
i dont mean to waste anyones time im just busy and messing with phone is something i cant devote alot of time to especially sense i put a 1.5 fw rom on my friends phone and he no longer has any issues.
thanks for the patients in helping me guys.
ok im at a loss. i really need your guys help.
I put a 2.1fw on my buddies phone. put my battery in his phone let it go to sleep by itself and hit the end button to wake it up and it still does a reset. now i guess im not sure if it s a full on reset but it takes about a minute to reset.
so i put his battery in my phone and let it go to sleep and het the end button to wake it up and it also reset, now i did not clear the battery stats either and now after one time i can not get my phone with his battery to self reset for the life of me...???
no matter what bettery i try his phone will not stop resetting.
im posting an error log from his phone i got off adb using
adb bugreport > errorlog.txt
is that what im suppose to do? please help i would have been just fine with the 1.5fw on his phone but there was an audio issue that on some calls the person on the other end could not hear him.
does anyone know if the flipz audio fix will work for that or is that not a good ides?
Here is his error log, i hope this is what im suppose to post.
if anyone has any ideas about the audio fix for the 1.5fw that would be awesome cause now i gotta go back to that becasue i cant leave his phone with porblems.
Could it be that it is just Sense restarting and not the whole phone. Try using Fresh 2.1.2 with LauncherPro and see if you still have the problems. Make sure that you are not using the vanilla launcher in 2.1.1 as I had several instances where it caused instability.
lineman78 said:
Could it be that it is just Sense restarting and not the whole phone. Try using Fresh 2.1.2 with LauncherPro and see if you still have the problems. Make sure that you are not using the vanilla launcher in 2.1.1 as I had several instances where it caused instability.
Click to expand...
Click to collapse
I dont think thats the issue, my phone now restarts itself abuot once a day and i am using launcher pro. i also have my friends battey in my phone. so i guess is could still be the battery.
Im still confused on what i have to do to get some help from the devs. i posted a error log like asked if i was suppse tp post something else could someone please tell me? this is getting extremely frustrating. am i the only one here???
please someone help.

[Q] Lag when installing applications

Hi everyone, I've tried searching for this issue and I've seen it mentioned occasionally in the main JB thread, but I've found it impossible to get a detailed response there.
Simply put, I'm wondering if those of you on the official V20a get lag when a new application is installing? I would greatly appreciate it if some of you would take the time to test it... Install something from the play store, and as it installs try swiping through your home screens. On my device, I get significant lag for a few seconds while the installation goes ahead, something I never had on ICS.
Now, I tried a factory reset, and it *seemed* to help the problem a bit, but not eliminate it. But I didn't test too thoroughly before I used LG's restore tool to restore my apps and settings, which is why I'm asking some of you to test it for me. If a factory reset fully fixes it, I'll consider wiping my phone and starting from scratch, but I want to be sure that's the cause first.
Could you also post what launcher you're using, and whether you factory reset after upgrading or not?
Thanks!
Insomniac535 said:
Hi everyone, I've tried searching for this issue and I've seen it mentioned occasionally in the main JB thread, but I've found it impossible to get a detailed response there.
Simply put, I'm wondering if those of you on the official V20a get lag when a new application is installing? I would greatly appreciate it if some of you would take the time to test it... Install something from the play store, and as it installs try swiping through your home screens. On my device, I get significant lag for a few seconds while the installation goes ahead, something I never had on ICS.
Now, I tried a factory reset, and it *seemed* to help the problem a bit, but not eliminate it. But I didn't test too thoroughly before I used LG's restore tool to restore my apps and settings, which is why I'm asking some of you to test it for me. If a factory reset fully fixes it, I'll consider wiping my phone and starting from scratch, but I want to be sure that's the cause first.
Could you also post what launcher you're using, and whether you factory reset after upgrading or not?
Thanks!
Click to expand...
Click to collapse
I had this problem even on ICS......And does anyone have a problem with lag when scrolling apks in folders ?....I got huge lags/freezes when I was scrolling fast...
I got the same problem! On ICS there as little lag of 1~2 seconds which my phone would be slow. Now on official brazilian V20a it gets UNRESPONSIVE for like, 5~8 seconds, I mean, really, it almost does`t work during this time! Installing or uninstalling any app (until now).
If you find a fix please post! I`ll do the same! Thanks
I reflashed and hard reseted my phone for other reasons and noticed that the problem was gone, but when I install the folder organizer app it lags again when installing anything.
Are you using an app to organize your apps like this? Maybe that`s the problem.
Insomniac535 said:
Hi everyone, I've tried searching for this issue and I've seen it mentioned occasionally in the main JB thread, but I've found it impossible to get a detailed response there.
Simply put, I'm wondering if those of you on the official V20a get lag when a new application is installing? I would greatly appreciate it if some of you would take the time to test it... Install something from the play store, and as it installs try swiping through your home screens. On my device, I get significant lag for a few seconds while the installation goes ahead, something I never had on ICS.
Now, I tried a factory reset, and it *seemed* to help the problem a bit, but not eliminate it. But I didn't test too thoroughly before I used LG's restore tool to restore my apps and settings, which is why I'm asking some of you to test it for me. If a factory reset fully fixes it, I'll consider wiping my phone and starting from scratch, but I want to be sure that's the cause first.
Could you also post what launcher you're using, and whether you factory reset after upgrading or not?
Thanks!
Click to expand...
Click to collapse
Yea this also happens to me, but I don't see it as much of a problem since installing usually doesn't take more than a couple of seconds.

[Q] HTC One Screen Problem

Hey guys,
I bought an HTC One about 15 days ago. Within 2-3 days of using it, I started getting problems with the display screen. I suppose this problem was seen by few people who owned the HTC One X but I couldnt find any useful solutions in those formums hence im posting here.
This is what happens:
1. Whenever I receive a call, the screen goes black and doesnot turn on until I hang up the call. This effectively makes the device useless as a phone, as I can't see who is calling and also during call I cannot access the screen.
2. Sometimes, there is a delay with the power button. When I press the power button, the touchscreen becomes responsive but the display doesn't turn on.
The problem is, if I factory reset the device, it starts working perfectly again!! Again after about 2 days it starts the same problems.
So I thought it was a software issue and so, I got s-off and installed the GPE Rom on the device. 7 days passed, no problems. On the 8th day, the same problem occured again. And as earlier, factory resetting solved the problem.
Is this a software issue, hardware issue or something else I dont know about?
I have taken a video of the device malfunctioning, but I don't know if I can post it as an attachment.
Thanks in advance!
anibjoshi said:
Hey guys,
I bought an HTC One about 15 days ago. Within 2-3 days of using it, I started getting problems with the display screen. I suppose this problem was seen by few people who owned the HTC One X but I couldnt find any useful solutions in those formums hence im posting here.
This is what happens:
1. Whenever I receive a call, the screen goes black and doesnot turn on until I hang up the call. This effectively makes the device useless as a phone, as I can't see who is calling and also during call I cannot access the screen.
2. Sometimes, there is a delay with the power button. When I press the power button, the touchscreen becomes responsive but the display doesn't turn on.
The problem is, if I factory reset the device, it starts working perfectly again!! Again after about 2 days it starts the same problems.
So I thought it was a software issue and so, I got s-off and installed the GPE Rom on the device. 7 days passed, no problems. On the 8th day, the same problem occured again. And as earlier, factory resetting solved the problem.
Is this a software issue, hardware issue or something else I dont know about?
I have taken a video of the device malfunctioning, but I don't know if I can post it as an attachment.
Thanks in advance!
Click to expand...
Click to collapse
upload it on youtube and post the link.
And something else. Make a factory reset again and then don't install any apps. Does the error also occure?
Im new to XDA forums and hence the site does not allow me to post URLS. However I have uploaded the video to youtube.
If you put 'HTC One screen problem Aniruddha Joshi ' in the youtube search box, you will find my video.
Im sorry I couldnt think of any other way
I did not install anything out of the ordinary. Just updated the existing google apps and installed facebook, twitter and whatsapp! No crazy apks or unknown apps.
Also, once I factory reset the phone, it starts working perfectly and there is no way to know the time after which it starts giving problems again. Once it was 3 hours, once it was a week.
So I don't have any way to check if some app is causing the problems.
LibertyMarine said:
upload it on youtube and post the link.
And something else. Make a factory reset again and then don't install any apps. Does the error also occure?
Click to expand...
Click to collapse
Im new to XDA forums and hence the site does not allow me to post URLS. However I have uploaded the video to youtube.
If you put 'HTC One screen problem Aniruddha Joshi ' in the youtube search box, you will find my video.
Im sorry I couldnt think of any other way
I did not install anything out of the ordinary. Just updated the existing google apps and installed facebook, twitter and whatsapp! No crazy apks or unknown apps.
Also, once I factory reset the phone, it starts working perfectly and there is no way to know the time after which it starts giving problems again. Once it was 3 hours, once it was a week.
So I don't have any way to check if some app is causing the problems.
anibjoshi said:
Im new to XDA forums and hence the site does not allow me to post URLS. However I have uploaded the video to youtube.
If you put 'HTC One screen problem Aniruddha Joshi ' in the youtube search box, you will find my video.
Im sorry I couldnt think of any other way
I did not install anything out of the ordinary. Just updated the existing google apps and installed facebook, twitter and whatsapp! No crazy apks or unknown apps.
Also, once I factory reset the phone, it starts working perfectly and there is no way to know the time after which it starts giving problems again. Once it was 3 hours, once it was a week.
So I don't have any way to check if some app is causing the problems.
Click to expand...
Click to collapse
after seeing your video, I am even more confused. I really don't know what could cause this problem. But the fact, that I didn't have this issue and almost no other person too, makes me think about a hardware defect. But the randomness and that it only occures after several days don't support this theory. So the only thing we can do about his is basic troubleshooting.
- 1) Try to flash Cyanogenmod and try this mod for several days
- 2) Try another Rom, for example: Omni Rom
- 3) Try to use a different Kernel for GPE stock.
- 4) Use a RUU that matches for you
Sorry, I don't have any other ideas left! But after this troubleshooting we may get new information or gain some knowledge that allows us to determine the cause of this error more exactly!
anibjoshi said:
Hey guys,
I bought an HTC One about 15 days ago. Within 2-3 days of using it, I started getting problems with the display screen. I suppose this problem was seen by few people who owned the HTC One X but I couldnt find any useful solutions in those formums hence im posting here.
This is what happens:
1. Whenever I receive a call, the screen goes black and doesnot turn on until I hang up the call. This effectively makes the device useless as a phone, as I can't see who is calling and also during call I cannot access the screen.
2. Sometimes, there is a delay with the power button. When I press the power button, the touchscreen becomes responsive but the display doesn't turn on.
The problem is, if I factory reset the device, it starts working perfectly again!! Again after about 2 days it starts the same problems.
So I thought it was a software issue and so, I got s-off and installed the GPE Rom on the device. 7 days passed, no problems. On the 8th day, the same problem occured again. And as earlier, factory resetting solved the problem.
Is this a software issue, hardware issue or something else I dont know about?
I have taken a video of the device malfunctioning, but I don't know if I can post it as an attachment.
Thanks in advance!
Click to expand...
Click to collapse
Try flashing a Sense ROM, like ARHD or MaximusHD?
Enviado de meu HTC One usando Tapatalk
LibertyMarine said:
after seeing your video, I am even more confused. I really don't know what could cause this problem. But the fact, that I didn't have this issue and almost no other person too, makes me think about a hardware defect. But the randomness and that it only occures after several days don't support this theory. So the only thing we can do about his is basic troubleshooting.
- 1) Try to flash Cyanogenmod and try this mod for several days
- 2) Try another Rom, for example: Omni Rom
- 3) Try to use a different Kernel for GPE stock.
- 4) Use a RUU that matches for you
Sorry, I don't have any other ideas left! But after this troubleshooting we may get new information or gain some knowledge that allows us to determine the cause of this error more exactly!
Click to expand...
Click to collapse
The original device shipped with sense Rom. I flashed GPE to check if it was a software fault. But no luck. It gave the same problem although significantly later(about a week after I flashed it).
One more thing, I hope this gives some more information..
One time, I had rooted the device and installed a custom recovery. The phone was then working perfectly for about 4-5 days. and then later when I went ahead and unrooted the device, it immediately started giving problems. So I rooted it again hoping that the problem will go away, but no luck...the problem persisted. So, I had no option than to factory reset again, at which point it started working perfectly again.
This is all so bizarre, I have never seen something like this happen
This is just a theory, but is it possible that there is a problem with the hardware which gets triggered only on certain conditions, like some interrupt, or flag or something like that?
So until those conditions are not met, the device runs perfectly, and when they are, it starts giving issues.
Thats all i can think of as the reason.
well its clearly something youre installing if it is occuring after a few days, a root app which controls your sensor or brightness probably, do you have apps of that nature?
IINexusII said:
well its clearly something youre installing if it is occuring after a few days, a root app which controls your sensor or brightness probably, do you have apps of that nature?
Click to expand...
Click to collapse
No I rooted the device but did not install any root apps...i unrooted the device to install the GPE Rom(not necessary i know, but it seemed like a proper way) and found that it started giving problems immediately. Can non-root regular apps also cause such problems? I had installed only a limited number of apps anyway, updated the pre installed apps, facebook, twitter, whatsapp, some games..thats it..nothing wierd..
Might be a Screen-Off max. frequency issue. Like the phone gets only 500Mhz in sleep mode at maximum. Which is to low for an incoming call. Could you install a app like Android Tuner or Trickster Mod to check your Screen-Off Max frequency. If it`s that low, set it to ~1000Mhz.
anibjoshi said:
The original device shipped with sense Rom. I flashed GPE to check if it was a software fault. But no luck. It gave the same problem although significantly later(about a week after I flashed it).
One more thing, I hope this gives some more information..
One time, I had rooted the device and installed a custom recovery. The phone was then working perfectly for about 4-5 days. and then later when I went ahead and unrooted the device, it immediately started giving problems. So I rooted it again hoping that the problem will go away, but no luck...the problem persisted. So, I had no option than to factory reset again, at which point it started working perfectly again.
This is all so bizarre, I have never seen something like this happen
This is just a theory, but is it possible that there is a problem with the hardware which gets triggered only on certain conditions, like some interrupt, or flag or something like that?
So until those conditions are not met, the device runs perfectly, and when they are, it starts giving issues.
Thats all i can think of as the reason.
Click to expand...
Click to collapse
That is very stange indeed. As I don't know any other causes for this error than:
Underclocked CPU or/and GPU on screen off
Root application that controls the brightness
Hardware issue(But what would cause this???)
I can only advice you:
Since you are S OFF, take a RUU, and follow this guide and ****ing set back your device back to stock! Don't root it! Don't use custom kernels. Don't install any strange apps that may control your display brightness. SERIOUSLY! Don't install an app that controls brighness even if it works on a friends phone! Just don't!
And if you still get this issue: It is a hardware issue! If you followed step by step the instruction and if you did everything I told you to do, it HAS to be a hardware issue! The fact that the error didn't appear on GPE that fast is caused by the lower performance requierement by GPE! So I seriously have doubt that this issue is caused by a hardware defect. But it isn't impossible for sure. I just have the impression that you changed some system files and you didn't know what you were doing. This is NOT against you, but it seems to be a reasonable possibility because a factory doens't reset the /system partiton.
P.S.
I'd be very kind if you hit the thanks button since we, the community, are really trying to help you.
LibertyMarine said:
That is very stange indeed. As I don't know any other causes for this error than:
Underclocked CPU or/and GPU on screen off
Root application that controls the brightness
Hardware issue(But what would cause this???)
I can only advice you:
Since you are S OFF, take a RUU, and follow this guide and ****ing set back your device back to stock! Don't root it! Don't use custom kernels. Don't install any strange apps that may control your display brightness. SERIOUSLY! Don't install an app that controls brighness even if it works on a friends phone! Just don't!
And if you still get this issue: It is a hardware issue! If you followed step by step the instruction and if you did everything I told you to do, it HAS to be a hardware issue! The fact that the error didn't appear on GPE that fast is caused by the lower performance requierement by GPE! So I seriously have doubt that this issue is caused by a hardware defect. But it isn't impossible for sure. I just have the impression that you changed some system files and you didn't know what you were doing. This is NOT against you, but it seems to be a reasonable possibility because a factory doens't reset the /system partiton.
P.S.
I'd be very kind if you hit the thanks button since we, the community, are really trying to help you.
Click to expand...
Click to collapse
Agreed, trying following the guide and if it doesn't work make it s-on and send it to HTC for them to give a look.
Sent from my HTC One
LibertyMarine said:
That is very stange indeed. As I don't know any other causes for this error than:
Underclocked CPU or/and GPU on screen off
Root application that controls the brightness
Hardware issue(But what would cause this???)
I can only advice you:
Since you are S OFF, take a RUU, and follow this guide and ****ing set back your device back to stock! Don't root it! Don't use custom kernels. Don't install any strange apps that may control your display brightness. SERIOUSLY! Don't install an app that controls brighness even if it works on a friends phone! Just don't!
And if you still get this issue: It is a hardware issue! If you followed step by step the instruction and if you did everything I told you to do, it HAS to be a hardware issue! The fact that the error didn't appear on GPE that fast is caused by the lower performance requierement by GPE! So I seriously have doubt that this issue is caused by a hardware defect. But it isn't impossible for sure. I just have the impression that you changed some system files and you didn't know what you were doing. This is NOT against you, but it seems to be a reasonable possibility because a factory doens't reset the /system partiton.
P.S.
I'd be very kind if you hit the thanks button since we, the community, are really trying to help you.
Click to expand...
Click to collapse
I will definitely follow your guide and try to troubleshoot the problem. I hope its not some hardware defect and I dont have to send the device to HTC. I've heard those guys are poor at customer service
Thanks a lot, you've been a great help!
Btw, I was trying to find that Thanks button since the first day, I just couldn't figure out where it was. I just did.
Thanks again
Yup try installing kernel and custom rom.
Remove the case and try ( i know this is stupid thing but can give it a try)
Jvov said:
Agreed, trying following the guide and if it doesn't work make it s-on and send it to HTC for them to give a look.
Sent from my HTC One
Click to expand...
Click to collapse
Thanks for your help buddy! I really appreciate it!
anibjoshi said:
I will definitely follow your guide and try to troubleshoot the problem. I hope its not some hardware defect and I dont have to send the device to HTC. I've heard those guys are poor at customer service
Thanks a lot, you've been a great help!
Btw, I was trying to find that Thanks button since the first day, I just couldn't figure out where it was. I just did.
Thanks again
Click to expand...
Click to collapse
Thanks ! That's awesome and gives so much motivation! If you find out that you have a hardware defect and that you have to send it to HTC, I'll give you some information how to deal with those guys that you get your warranty.

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