Weird behaviour from Samsung Apps - Samsung Galaxy Note 9 Questions & Answers

Peeps,
I am going to go with this chronically, although i am not sure if things are connected to each other.
1. A few months back, Watch didnt pair with Phone, i noticed that Galaxy Wearable disappeared from my phone. I manually installed the APK as the update wasnt available on the stores.
2. Again, past two months, i kept randomly losing my alarms in Samsung Clock...although, never manually updated this one.
3. Yesterday, i get a notification from Galaxy Wearable that i should install Samsung Health if i want to sync the stats between the watch and phone/cloud. Well, i updated the app to get Dark Mode cause the update does not show up on the store. How the hell did it delete itself?
All this, coming after some shady Chinese company detected in Device Care (not anymore, i know) and randomly receiving the Find My Mobile notification (i am one of them).
Phone is not rooted, and i am VERY sure i do not have any malware on it.

Samsung health got uninstalled, seemingly by itself, on my Note too. Two days ago.

Related

Galaxy Gear not displaying notifications

Hi, I got the new Galaxy Gear for my brother. He has a SGS III with the latest official update (4.3) and the Gear App is on the phone, the gear is paired and it (almost) works.
That means - he can do calls (call/receive), he has weather there and stuff like that, you can configure the Gear from the phone, no problems. The Gear is, as far as I know, updated to the latest firmware version as well.
The problem is, no matter what we try, the Gear doesn't display any notifications from the phone. They are properly configured in the Gear App (even tried turning it off and on again). I also found a mention about the screen of the phone, that when off, the phone has to be locked at least with a swipe. I even configured a gesture for unlocking, just to be sure I understood the instruction correctly or in case the instruction meant that and said something else. I guess there was something else mentioned as well somewhere, I don't exactly remember what it was.
Anyway, all the instructions I've found looked mostly like applying black magic...
Of course, the next step could be factory reset of both the phone and the gear (well, the gear first, but I'd like to do FR of the phone as the last option as it is a pain in the ass in case you don't have the device rooted and backed-up completely).
So, here are my remarks/questions
I googled quite a lot about this issue (which is hard because Google returns a lot of irrelevant crap). Is there something obvious I could have missed?
Has anyone had encounter a similar issue? And resolved it?
elxel said:
Hi, I got the new Galaxy Gear for my brother. He has a SGS III with the latest official update (4.3) and the Gear App is on the phone, the gear is paired and it (almost) works.
That means - he can do calls (call/receive), he has weather there and stuff like that, you can configure the Gear from the phone, no problems. The Gear is, as far as I know, updated to the latest firmware version as well.
The problem is, no matter what we try, the Gear doesn't display any notifications from the phone. They are properly configured in the Gear App (even tried turning it off and on again). I also found a mention about the screen of the phone, that when off, the phone has to be locked at least with a swipe. I even configured a gesture for unlocking, just to be sure I understood the instruction correctly or in case the instruction meant that and said something else. I guess there was something else mentioned as well somewhere, I don't exactly remember what it was.
Anyway, all the instructions I've found looked mostly like applying black magic...
Of course, the next step could be factory reset of both the phone and the gear (well, the gear first, but I'd like to do FR of the phone as the last option as it is a pain in the ass in case you don't have the device rooted and backed-up completely).
So, here are my remarks/questions
I googled quite a lot about this issue (which is hard because Google returns a lot of irrelevant crap). Is there something obvious I could have missed?
Has anyone had encounter a similar issue? And resolved it?
Click to expand...
Click to collapse
hi,
first of all,
On watch do you have a section ...Notifications..? (if you swipe /scroll on your watch, from watchface ) ?
and what version of Gear manager ,(do yo have on phone ?)
and what version software do you have on watch ?
(eg ..i am currently on/using GM 1.5........( on phone ) ,and the software version of watch. V700XXUBML1 ( leaked software ROM......not rooted and have a Note 3 phone )
(No problems at all !! battery is excellent and i receive all my notifications .)
I know that in general GM (Gear manager) Version 1.6.....
( it is also some leaked Gear manager software, that is supposed to be used, if your phone software, is ugraded to Kitkat ) )
I noticed and also read on this forum , the notifications sections is missing completely ( in most cases )
This was also my experienced when I was using GM 1.6...!
otherwise ..suggestion ..
uninstall GManager( make a backup of apk before from /in your phones file explorer ..
i use es file xplorer to ussually do this ,saving me from re downloading apk again ?
or just download apk again and do another clean install from Samsung app stores )
when installing GM, don't restore setting/backups etc .. do clean install from scratch !
good luck
post note ,
your watch does not have to be set/ locked at all ,as long you have received notification on the phone and not read it !
eg..your phone is in sleep mode ,and your watch also ...connected bluetooth
it will then wake up watch and you will see the notification displaying on watch and after a few seconds it will disappear and to view again scroll on watch to notifications on watch and read from there if you want to. !
Make sure you have set up the notifications you want in Gear Manager.
Also your phone screen needs to be off, ie Lock Screen or Sleep

[Q] Battery dying in 12 hours! - Solved

Hey guys,
For some reason my Gear dies in half a day and I can't work out why. I'm using Skin's modded Tizen ROM but have been doing so for months and this has just started to happen.
- I have no apps installed;
- I don't have auto on when I raise my wrist, although I've tried it with this on and makes no difference;
- I've reset the phone to factory settings. It was actually fine during the day. Put it in my drawer over night, woke up 7 hours later and it had gone from 75% to dead!
- Reset it AGAIN and it's still muffed!;
- Uninstalled the Gear s/w and reinstalled to no avail.
I may be barking up the wrong tree here, but it seemed to coincide with the orange coloured version of the Gear manager. Does anyone have the apk for the previous version where it was all white with a colourful top border please? Or failing that, have any idea what the hell my watch thinks it's up to?
Thanks!
EDIT
Solution
1. Deleted the Gear software (and checked for any remainders in the file manager...although personally I found none);
2. Hard reset the watch, just in case;
3. Installed Gear Manager 2.1.14071502 (courtesy of Brendo);
4. Paired and got it all working well. This alone sorted the battery life which was nice.
5. I let the software update automatically; (obviously bypassing the dodgy version)!
6. Boom! It works fine with the latest app!
Did you try resetting watch? Check link in my sig for older versions of gm
Brendo said:
Did you try resetting watch? Check link in my sig for older versions of gm
Click to expand...
Click to collapse
Yep I've also reset the watch on two occasions. Still dying within 9 hours Cheers for the apk's though, I'll see if that makes any difference. Otherwise I may have to ditch Skin's ROM and try the official - see if that helps.
I am getting almost the same thing over the last few days. My Gear Manager updated to a newer version and I have had the issue ever since. Idk what about updating that on my phone would have to do with the Gears battery life but I have changed a few settings on my notifications to see if that is going to help. I also keep getting "saproviders has stopped" CONSTANTLY. Was popping up every 3 seconds and I could not do anything with my phone. Finally got into Titanium and froze that app and I have had no more issues with that on my phone but I don't think that is cause my Gear to have poor battery life would it? I may have to go back to a older version of Gear Manager.
Similar thing for me with saproviders although it was happening because I had disabled Unified Daemon (EUR) process. Reenabled it and that went....although sometimes the UD(EUR) drains my phone battery and is really only used for weather updates.
As for the draining issue, I'm having a go with Gear Manager 2.1.14071502 and seeing if it makes any difference. So far it is, but I will report my findings back in 24hrs!
jonboyuk said:
Similar thing for me with saproviders although it was happening because I had disabled Unified Daemon (EUR) process. Reenabled it and that went....although sometimes the UD(EUR) drains my phone battery and is really only used for weather updates.
As for the draining issue, I'm having a go with Gear Manager 2.1.14071502 and seeing if it makes any difference. So far it is, but I will report my findings back in 24hrs!
Click to expand...
Click to collapse
That is exactly the version I downloaded also. Gonna have to figure out how to get it to stop wanting to auto update to the newer versions. Just gonna set my settings and not go back to gear manager for awhile. See if it makes a difference for my Gears battery life before I go looking at anything else.
Okay that has fixed it, going back to Gear Manager 2.1.14071502! The watch has been on for 3.5 hours and is still at 100% rather than 55% as it was yesterday!!!
WTF Samsung?!?!
What the hell have they done with their latest Gear app? It must be causing some sort of wakelock on the watch itself.
Guess I'll wait for a month for newer releases.
jonboyuk said:
Okay that has fixed it, going back to Gear Manager 2.1.14071502! The watch has been on for 3.5 hours and is still at 100% rather than 55% as it was yesterday!!!
WTF Samsung?!?!
What the hell have they done with their latest Gear app? It must be causing some sort of wakelock on the watch itself.
Guess I'll wait for a month for newer releases.
Click to expand...
Click to collapse
Good to know about the Gear Manager, I was gonna suggest a reset , but doing the reset via "recovery" , instead of selecting "download" like when using Odin, you select "recovery" and it resets also. I've done the reset that way in the past and it fixed my issues. I had looked all over the Tizen OS for battery stats with no luck. Maybe the Gear somehow stash's the stats or something on the phone instead...? Hmm, I'm gonna dig around in gear manager..
Chris
noellenchris said:
Good to know about the Gear Manager, I was gonna suggest a reset , but doing the reset via "recovery" , instead of selecting "download" like when using Odin, you select "recovery" and it resets also. I've done the reset that way in the past and it fixed my issues. I had looked all over the Tizen OS for battery stats with no luck. Maybe the Gear somehow stash's the stats or something on the phone instead...? Hmm, I'm gonna dig around in gear manager..
Chris
Click to expand...
Click to collapse
Yea have a look Chris. Actually I did reset via the GM first time, the second time I did it via the hardware...as in hold power, keep tapping it and reset that way. Both ways made little unfortunately.
My watch was still on 97% after 8 hours of none use over night so I'm pretty sure it's GM. However, now it wants to update and I literally cannot stop it If I say no, it exits the app, if I say yes the obvious happens. How can I block it?
Also, just for fun I've let it run the update. I know the first version of the 'orange GM' had issues and Samsung updated that immediately. I'm speculating over whether that first cocked up version brought over an issue into the latest one. Thereby if I go from an even older version to the latest, the issue may disappear... as always, I'll keep posting results.
after downgrading GM to previous version, my battery life also improved, after 9 hours of having it at work, taking some pics, sync to internet i had 70% left. gorgeous!
i will never ever press update again. each update only brings more bugs and no new functionality.
Well now I want to potentially throw a curve ball...although we'll see by tomorrow. After downgrading to 2.1.14071502 then upgrading to the latest my gear has been sat idle for 2 hours and sits at 100% battery life.
If this works, it means the previous version of the latest software created some kind of bug and carried itself through to the latest revision. So - this *may* have sorted it. I'll have to keep an eye on it for now but it's looking promising.
i did downgrade but it force app to upgrade or it will stop
Well I've never double posted before in my life! Not sure how that happened - apologies
Right it appears to be fixed (finally).
24 hours - 8% battery use - using the latest Gear software...GREAT!
Theory
The first version of the new batch of gear software had some weird bug causing a wakelock on the watch. Upgrading the app didn't remove it.
What I did
1. Deleted the Gear software (and checked for any remainders in the file manager...although personally I found none);
2. Hard reset the watch, just in case;
3. Installed Gear Manager 2.1.14071502 (courtesy of Brendo);
4. Paired and got it all working well. This alone sorted the battery life which was nice.
5. I let the software update automatically; (obviously bypassing the dodgy version)!
6. Boom! It works fine with the latest app!
All of that said, you may be able to skip steps 3-5 and directly install the latest version....but I tried that and for some reason I still has horrendous battery life.
I'm not sure why the steps above fixed it, but they did. So have a go if this is pi**ing you off as it may just work.
Cheers!
@jonboyuk I've done what you did ,didnt work , even downloaded latest version 2.2.14092299 from @Brendo but still keeps the going to 2.2.14090599 and saprovider FC , i did clean data saprovider and uninstall it worked , but after restarting gear and re-connect it back as it was even uninstalling saprovider wont help anymore.
so now its draining battery so quick. and media control not working.
jonboyuk said:
Yea have a look Chris. Actually I did reset via the GM first time, the second time I did it via the hardware...as in hold power, keep tapping it and reset that way. Both ways made little unfortunately.
My watch was still on 97% after 8 hours of none use over night so I'm pretty sure it's GM. However, now it wants to update and I literally cannot stop it If I say no, it exits the app, if I say yes the obvious happens. How can I block it?
Also, just for fun I've let it run the update. I know the first version of the 'orange GM' had issues and Samsung updated that immediately. I'm speculating over whether that first cocked up version brought over an issue into the latest one. Thereby if I go from an even older version to the latest, the issue may disappear... as always, I'll keep posting results.
Click to expand...
Click to collapse
I ran the same previous version of GM you did. I got GREAT battery life with it. Completely fixed my problem. Now I do have that stubborn update that keeps popping. This is what I do. I click GM app. Update popup comes up and says Cancel or Update. I click the update and when the DL starts, I hit the home button on my GS4 to minimize the app and then i hold the Home button to clear all apps which shuts down the GM app and kills the update. Then I go back to GM app and it does not ask me to update any more. It stays away until I reboot the phone normally. Temp fix i guess but Ill look into it more and see if there is a way to completely stop it.
mjrshark said:
@jonboyuk I've done what you did ,didnt work , even downloaded latest version 2.2.14092299 from @Brendo but still keeps the going to 2.2.14090599 and saprovider FC , i did clean data saprovider and uninstall it worked , but after restarting gear and re-connect it back as it was even uninstalling saprovider wont help anymore.
so now its draining battery so quick. and media control not working.
Click to expand...
Click to collapse
I had this issue. I went into Titanium Backup and froze the SAProviders app. Stopped the popup because it was constantly popping up and was very annoying and could not use my phone at all. Frezzing the app solved the pop up but the bad battery life still stayed until i reverted back to a older version of the GM app like I said in the comment above this one. Still looking for a way to perm stop the update from popping up.
Downgrde to previous GM
jonboyuk said:
Hey guys,
For some reason my Gear dies in half a day and I can't work out why. I'm using Skin's modded Tizen ROM but have been doing so for months and this has just started to happen.
- I have no apps installed;
- I don't have auto on when I raise my wrist, although I've tried it with this on and makes no difference;
- I've reset the phone to factory settings. It was actually fine during the day. Put it in my drawer over night, woke up 7 hours later and it had gone from 75% to dead!
- Reset it AGAIN and it's still muffed!;
- Uninstalled the Gear s/w and reinstalled to no avail.
I may be barking up the wrong tree here, but it seemed to coincide with the orange coloured version of the Gear manager. Does anyone have the apk for the previous version where it was all white with a colourful top border please? Or failing that, have any idea what the hell my watch thinks it's up to?
Thanks!
EDIT
Solution
1. Deleted the Gear software (and checked for any remainders in the file manager...although personally I found none);
2. Hard reset the watch, just in case;
3. Installed Gear Manager 2.1.14071502 (courtesy of Brendo);
4. Paired and got it all working well. This alone sorted the battery life which was nice.
5. I let the software update automatically; (obviously bypassing the dodgy version)!
6. Boom! It works fine with the latest app!
Click to expand...
Click to collapse
Every time I try to go back it re-installs 599. Even if I stop it by holding down the home button and close all apps. I re-open GM and it goes right back to downloading additional software. Has anyone figured a way around this? My watch is dead in 6 hours the way it is now so it's basically useless...
djskipellis said:
Every time I try to go back it re-installs 599. Even if I stop it by holding down the home button and close all apps. I re-open GM and it goes right back to downloading additional software. Has anyone figured a way around this? My watch is dead in 6 hours the way it is now so it's basically useless...
Click to expand...
Click to collapse
first you need to uninstall new Gear Manager, then disable Samsung Apps (Settings->Apps), and then install older GM, you choose. That helped me to disable auto GM update from Samsung, what was very nervous...
Guys, I removed with Titanium all the Gear stuff and installed the 14071502 version without a problem. Freezing SAProviders stopped the update notification from showing up. But my Gear still uses around 10%/hour of battery Anything else I can try?
Sent from my SM-N9005
Daved+ said:
Guys, I removed with Titanium all the Gear stuff and installed the 14071502 version without a problem. Freezing SAProviders stopped the update notification from showing up. But my Gear still uses around 10%/hour of battery Anything else I can try?
Sent from my SM-N9005
Click to expand...
Click to collapse
I have also installed the 2.1.14071502 version. To prevent forcing to upgrade to 2.2, I just disabled Wifi and 3G.. so, it only installs the software of this version. When I got paired, I go to Gear Manager Setup and uncheck the Automatic Update .. so, I only have that version. For goprovider FC, I installed the version from here: http://forum.xda-developers.com/showthread.php?t=2758364 (goprovider-signed-20140529.apk )
And that's all! I have a working goprovider, with 2.1 Manager.... BUT, this version doesn't allow the notification from any app! So, I don't get notifications from WhatsApp, FB, skype.. none! So, do you have another later version (not 2.2)? or any other way to get Whatsapp,etc notifications?

Unreliable notifications...

I bought the Watch R a week or so ago and I've been trying to work out why the Google Now notifications are so unreliable.
At first, I thought it was just me - I never really embraced Google Now and actually had it turned off on my phone (Galaxy S6 Edge). A few days ago I turned it on, configured it and was expecting to see the odd card popup on my watch every now and then but I've had zip.
So, I thought I'd test the notifications on the watch, from the Android Wear app, but the only notification that works all the time is the phone call. Most of the other notifications just don't pop up on screen and the only way I see them is to swipe the face from above and then they're there. Is this normal behaviour? I thought that notifications were supposed to popup on the screen, like on my phone!
I've reset the phone a couple of times in desparation but it's made no difference. I've unpaired the watch from the phone and re-paired it after forgetting the device. No difference. Removed all the custom watch faces and used only the once that came with the watch and once again, no difference.
I do get notified of text messages and emails with no problem, but nothing from Google Now.
Can anyone please suggest anything?
I have the s6 and I don't receive any notifications except the test phone call. I believe it to be a samsung problem with it killing the wear app from running in the background. watch worked fine with my other phones.
It's ridiculous, my s6 / gwr doing the same thing. Reboot both and things work for a little while, then gradually peters away to nothing. Except for sometimes I'll tap the watch for the time, and some random google now cards will be there, which I dismissed days before! Swipe them away but the same few keep coming back! As for the weather reports, well they've not worked for over a month now. And all this without me touching any settings whatsoever. I've exempted the android wear app from battery optimisation in the s6 too, incase they were that dense they'd overlooked that core app, but doesn't seem to have sorted it. Seems every time these companies update stuff they break it, and don't care about fixing it.!

Can't get apps to go onto phone

I've had the ZW3 since it came out. Never gave me a lick of trouble. Recently I got a Note 8. Now many of the apps that I have on my phone (Cerberus, Photo Watchface) just never show up as apps on the watch. I've done the usual things to fix this: Factory reset the watch. Delete the apps from my phone and reinstall them. I even went so far as to do a factory reset on my Note 8 (and watch) to get a fresh start. But, for some reason these apps never show up on the watch as they did with previous phones.
I'm pulling my hair out. What do I do next?
I had the exact same problem when I got my Note 8.
I finally got the apps to install by opening the playstore on the watch & installing the apps directly to the watch.
~John
jmorton10 said:
I had the exact same problem when I got my Note 8.
I finally got the apps to install by opening the playstore on the watch & installing the apps directly to the watch.
~John
Click to expand...
Click to collapse
Thanks. That worked for Photo Watch but it doesn't work for Cerberus since there's no Cerberus app in the watch app store. I know Cerberus works with Android 2.0 as it worked on my S8+. I just can't get Cerberus to recognize the watch on the Note 8.

Google Play shows phantom updates on Note8

Hello, maybe it's more general Q but it happens only on my Note8 so I write here. Sorry if I placed this thread wrong.
Since yesterday GP started to show updates that didn't take place. On my last updates list it claims some apps were updated lately even though I did not update them myself.
I have automatic updates switched off. Most of such apps are Samsung apps but not limited to (btw, I have auto updates off in Galaxy Apps as well).
Yesterday I've noticed it for the first time, having plenty of apps with "updated" status. I cleared GP cache, then data, and of course all info disappeared. But today it started again. E.g. it shows Samsung Experience Service as updated 10hrs ago. There was no new version lately, neither I updated this app (I did but some time ago, after new version was available in Galaxy Apps).
I admit I tend to install Samsung apps from Galaxy Apps. Now all these apps are shown in app manager as downloaded from GP.
It's all a bit strange to me.
Did any of you experience same behavior?
Yes, I have auto updates off, but for some reason, there are apps auto updating, not all with updates available, I am as confused as you
Thanks! This gives me hope there's no serious issue on my side but some general hiccup.
Anyway, this is indeed strange, especially as all mentioned by GP apps were updated some time ago and no new updates are available. So it's not only auto update issue.
winol said:
Yes, I have auto updates off, but for some reason, there are apps auto updating, not all with updates available, I am as confused as you
Click to expand...
Click to collapse
Yes, same situation here with auto-updates off. I have a few apps that claim to have been updated recently when a) I don't believe they have, and b) the latest update listed is from some time ago.
StevePritchard said:
Yes, same situation here with auto-updates off. I have a few apps that claim to have been updated recently when a) I don't believe they have, and b) the latest update listed is from some time ago.
Click to expand...
Click to collapse
Well, in my case, I have seen actually when they update!!, no way to stop them from doing it without cutting internet, really annoying, as some updates are worse than previous versions
It's even worse then, you cannot avoid newest versions... I don't have such issue, I have exactly same as described by Steve. E.g. one app has the last version issued on October 24th and it was updated around that time, over Galaxy Apps. Suddenly Google Play shows it was updated yesterday. And if it wouldn't be funny enough, yesterday GP didn't show this app has been updated . Now system is showing it as downloaded over GP... Someone is playing tricks, Samsung or Google, I don't know. I just hope it's not some freaky virus.
I think this will happen while Google Play verify the installed Apps periodically.
It seems that then the date in the update list will rewriten with the date of the verify check.
But I'm not sure if this is all.
Sent from my SM-N950F using XDA Labs
Hm, not in my case. Had this option off as well. I have turned it on, scanned and no other apps appeared on updated list.
Maybe Samsung is forcing us to GP? . For long time updates in both stores do not match. In my case at least by issuing date, sometimes available version too.
I had this issue on my device a week or two ago. I had a whole list of apps that said they were updated 0 seconds ago, some apps that haven't had an update in over a year. It kept showing that throughout the day, no matter what time I went to check the updates. I think it did the same thing the next day, as well, but it's since been fixed and I'm not sure when exactly or how long after or whether it was something I did. I just know it screwed around and it's fine again now.
Maybe just give it some time and it'll go back to normal for you, as well.
Yes, sometimes I see the same thing, apps updated 0 seconds ago or 1 minute ago
I've noticed this as well and I know some of the apps haven't recently been updated. It's a mystery lol.

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