Losing wifi - Samsung Galaxy Note 9 Questions & Answers

Does anyone else constantly lose wifi? Is there a fix? I already reset all networks but it didn't help.

nastypup said:
Does anyone else constantly lose wifi? Is there a fix? I already reset all networks but it didn't help.
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Eaither it's your wifi router, or something has gone wrong why your software/hardware. No problems with wifi here.

I have 7 other Samsung phones sitting next to this one and none of the others have wifi issues.

nastypup said:
I have 7 other Samsung phones sitting next to this one and none of the others have wifi issues.
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Then sounds like a hardware/software issue with the note. Re-flash software in odin and if the problem persists, then it's a hardware issue. Not much you can actually do.

If it is indeed a hardware issue. You could take your device to a Samsung Service Center and let them take a look at it

Related

WiFi stops working

I noticed that WiFi stops working on my new G4 pretty often. The WiFi icon is on, and the connection is "up", but the data transmission stops working. I see the top arrow blink (is that transmit?) but the bottom arrow doesn't come up anymore. Trying to do anything fails and times out.
To fix, turning the WiFi off and back on makes it all work again.
Anyone else experience this problem? I know @jonathan3579 reports the same issue.
I am connected to 5 Ghz using an Asus RT-N66 running Merlin firmware. I have no issues with any of my other devices.
Using the "Switch to mobile data" option helps a bit by falling back on LTE when the WiFi stops working.
havanahjoe said:
I noticed that WiFi stops working on my new G4 pretty often. The WiFi icon is on, and the connection is "up", but the data transmission stops working. I see the top arrow blink (is that transmit?) but the bottom arrow doesn't come up anymore. Trying to do anything fails and times out.
To fix, turning the WiFi off and back on makes it all work again.
Anyone else experience this problem? I know @jonathan3579 reports the same issue.
I am connected to 5 Ghz using an Asus RT-N66 running Merlin firmware. I have no issues with any of my other devices.
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Same here. Very annoying. Love the form factor of this phone
I have tried the option to switch to mobile data when WiFi unavailable, but still have issues. May just go back to my G2 running Cloudy 3 ROM .
jbird5047 said:
Same here. Very annoying. Love the form factor of this phone
I have tried the option to switch to mobile data when WiFi unavailable, but still have issues. May just go back to my G2 running Cloudy 3 ROM .
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I didn't seem to have this problem at work, so I'll monitor it again today (I just got the phone 2 days ago).
havanahjoe said:
I noticed that WiFi stops working on my new G4 pretty often. The WiFi icon is on, and the connection is "up", but the data transmission stops working. I see the top arrow blink (is that transmit?) but the bottom arrow doesn't come up anymore. Trying to do anything fails and times out.
To fix, turning the WiFi off and back on makes it all work again.
Anyone else experience this problem? I know @jonathan3579 reports the same issue.
I am connected to 5 Ghz using an Asus RT-N66 running Merlin firmware. I have no issues with any of my other devices.
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Click to collapse
I'm having the same issue at home. I could be watching a video and suddenly stops. I don't know if it has to do something with root. I noticed it starts happening yesterday. I never had this issue and I got this phone sine 5/27 when it was released. I'll do a factory reset.
llaugerm said:
I'm having the same issue at home. I could be watching a video and suddenly stops. I don't know if it has to do something with root. I noticed it starts happening yesterday. I never had this issue and I got this phone sine 5/27 when it was released. I'll do a factory reset.
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I'm not rooted and mine has done it ever since I got it (and did a factory reset before setting it up). I doubt resetting yours will fix your problem.
havanahjoe said:
I'm not rooted and mine has done it ever since I got it (and did a factory reset before setting it up). I doubt resetting yours will fix your problem.
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Are you having this issue everywhere you go or just one specific place?
I had not noticed it at work, but I only got on the WiFi yesterday for a little bit. This morning it failed on me, so, that's two for two. Haven't used it in many places.
The hotspot works great though. I tether an iPod Touch in my car automatically whenever I drive and I haven't noticed any issues there.
havanahjoe said:
I had not noticed it at work, but I only got on the WiFi yesterday for a little bit. This morning it failed on me, so, that's two for two. Haven't used it in many places.
The hotspot works great though. I tether an iPod Touch in my car automatically whenever I drive and I haven't noticed any issues there.
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I'm at work and I have been watching multiples videos and no issue at all.
I just noticed this today happening to me too. =(.
Pretty great phone otherwise! Also connected 5ghz to a RT-AC68U (the T-Mobile cellspot), flashed with an older Merlin firmware.
Had to reboot to get it to behave again.
Me too
I've been having this issue too. I've noticed that I lose data and WiFi calling simultaneously. I thought it was my router because we were having issues with the router dropping phones and laptop, but now with a new router it is only my phone that is having a problem.
this video should help https://www.youtube.com/watch?v=8Lc6Clf_L0k
Helps
[email protected]ail.com said:
this video should help https://www.youtube.com/watch?v=8Lc6Clf_L0k
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Running DNSet has definitely helped with keeping the data flowing, and I appreciate that.
WiFi calling is still dropping. When I look in the settings it says "enabling" and just hangs.
What internet provider do you have I'm assuming Comcast
Sent from my SM-G386T using Tapatalk
This issue appears to be due to the 5ghz radio. I am not sure if it is software or hardware, but if you connect to the 2.4ghz band, the issue will go away.
Its most likely a issue with lollipop
Sent from my SM-G386T using Tapatalk
[email protected] said:
Its most likely a issue with lollipop
Sent from my SM-G386T using Tapatalk
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Lollipop on the G4 maybe, but I have used a Nexus 6, a Moto X and a Dell Venue 7840, all running Lollipop, without issues. The G4 is the only one that has this issue. I never tested my old G3 on this network with Lollipop, I sold it before the update rolled out.
Problem fixed?
TheChefSLC said:
This issue appears to be due to the 5ghz radio. I am not sure if it is software or hardware, but if you connect to the 2.4ghz band, the issue will go away.
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I switched to 2.4 ghz and WiFi calling appears to be staying connected. My provider is Oceanic Time Warner and my router is T-Mobile cell spot.
Fingers crossed and thanks for all the help.
Did these wifi problems start after root?
Mine were happening before root, I think. I switched to T-Mobile cell spot router right before I rooted because my old router was regularly dropping connections, and I have been paying attention more since I rooted. I am also caring for 11 month old twins, so things are kind of a blur. What I am saying is I might not be the most reliable source. I can say that switching from 5ghz to 2.4ghz seems to have solved my WiFi issue.

Nexus 6 signal drops and goes back only after airplane mode or changing 2g/3g

I've noticed that when using Mobile data internet connection (I use 3g only because my card doesn't support LTE) goes lower or completely to the 0 level, everything seems to work, but the notification just goes insane most likely. After I turn airplane mode for a while and disable it immediately it catches more signal as it should do all the time. It happens even on the latest 6.0.1 radio. Anyone had this issue out should I consider it as a hardware issue. Would be glad if someone gave me some feedback.
I also have the same bug with 6.0.1, it is a software bug not a hardware issue.
Semseddin said:
I also have the same bug with 6.0.1, it is a software bug not a hardware issue.
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Good to hear that I'm not the only one, have you seen a thread reporting it to Google already? Maybe it is worth to let them know.
adamczyk777 said:
Good to hear that I'm not the only one, have you seen a thread reporting it to Google already? Maybe it is worth to let them know.
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https://forums.motorola.com/posts/f7b51bd9bf
https://www.google.com.tr/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=nexus+6+bar+signal
Yeah but my issue is a bit diffrent because I can acces internet with no problems, only the icon seems strange. There are no exclamation marks also.

How to turn off going to 4G when low wifi connection? Phone keeps rebooting..

Got the phone few days ago, and its great. BUT, for some reason when the phone switches to 4G because of low wifi connection in my bedroom the phone will constantly reboot itself, real annoying problem obviously.
Ive been looking for a solution but havent found it..
soulzero said:
Got the phone few days ago, and its great. BUT, for some reason when the phone switches to 4G because of low wifi connection in my bedroom the phone will constantly reboot itself, real annoying problem obviously.
Ive been looking for a solution but havent found it..
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I'd suggest contacting Oneplus support. This doesn't sound usual.
Been having the same problem, exactly as you described it.
I was wondering if my ROM had anything to do with it, are you running a custom ROM?
Were you able to fix the issue somehow?
khunah said:
Been having the same problem, exactly as you described it.
I was wondering if my ROM had anything to do with it, are you running a custom ROM?
Were you able to fix the issue somehow?
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I'm not, i might try it though. Maybe having an aosp rom might fix it.. Havent gotten around to it yet. If you do please do let us know
soulzero said:
I'm not, i might try it though. Maybe having an aosp rom might fix it.. Havent gotten around to it yet. If you do please do let us know
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I'm running resurrection remix nougat rom, and am still having the issue.
Current thought was to use something like Tasker to disable 4g when connection on wifi, and reenable when losing wifi signal.
khunah said:
I'm running resurrection remix nougat rom, and am still having the issue.
Current thought was to use something like Tasker to disable 4g when connection on wifi, and reenable when losing wifi signal.
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Exact thought i had, but i forgot te app name thanks. Or maybe an NFC tag that disables it and enables on touch..
Found the solution on a oneplus forum. Remove the myproximus app. Really.
soulzero said:
Got the phone few days ago, and its great. BUT, for some reason when the phone switches to 4G because of low wifi connection in my bedroom the phone will constantly reboot itself, real annoying problem obviously.
Ive been looking for a solution but havent found it..
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Click to collapse
Hmm... try finding something that's involving "Smart Network Switching" and uncheck it if possible. I'm sorry if i didn't help but i don't really know about Oneplus's ROMs.

Another WI-FI issue

As I've already read, SD 835 phones including this one suffer Wi-Fi drops and disconnects. My particular issue is that even though the device is connected to wifi either speed seems to slow down a lot or internet simply doesn't work, I can tap whatever I want in Chrome and the loading bar below the address bar fills in a millisecond and disappears. Happens on different routers, router configuration reset doesn't help nor does device reset. Was the issue already addressed by any update or should I wait?
Opel_Astra said:
As I've already read, SD 835 phones including this one suffer Wi-Fi drops and disconnects.
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Is this a known issue? I came here to post about it.. What a bummer, will have to return this it seems.
rpgdev said:
Is this a known issue? I came here to post about it.. What a bummer, will have to return this it seems.
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It is, however most people complain about disconnects making them restart the phone. In my case wifi is still connected, but it sometimes seems to stop working while still being connected and wifi relaunch fixes the issue.. 145 fw didn't solve it, so I guess we should wait.
Opel_Astra said:
It is, however most people complain about disconnects making them restart the phone. In my case wifi is still connected, but it sometimes seems to stop working while still being connected and wifi relaunch fixes the issue.. 145 fw didn't solve it, so I guess we should wait.
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Is the US version affected by this?
rpgdev said:
Is the US version affected by this?
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No idea, but if people stating it's Snapdragon 835 issue are right , US version should also be affected. I'd rather ask an owner though.
Opel_Astra said:
No idea, but if people stating it's Snapdragon 835 issue are right , US version should also be affected. I'd rather ask an owner though.
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As I recall there was a wifi lag problem with the first couple of builds, but I've had no issues with wifi since November. So perhaps it was fixed in a firmware update?
Didgesteve said:
As I recall there was a wifi lag problem with the first couple of builds, but I've had no issues with wifi since November. So perhaps it was fixed in a firmware update?
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I've updated to .145 a few days ago (branded rom) and wifi connection seems to have improved, no more hangs. It might be different router in use, so I'll confirm when I'm back home so that I test in on the device I've had problems with.
Opel_Astra said:
I've updated to .145 a few days ago (branded rom) and wifi connection seems to have improved, no more hangs. It might be different router in use, so I'll confirm when I'm back home so that I test in on the device I've had problems with.
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I've been using .145 all this time. I'm still experiencing the issue.
rpgdev said:
I've been using .145 all this time. I'm still experiencing the issue.
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I confirm the issue still sadly occurs on .145. let's keep waiting then.
Opel_Astra said:
I confirm the issue still sadly occurs on .145. let's keep waiting then.
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I returned mine and ordered the US version to see what's what. Should be present there too but one can hope... don't want to give up on the phone but if I encounter it there too then I'll have to go for another model. I'll report back whatever I'll find.
Have a similar wifi problem using (US) firmware .145. A restart fixes it, but eventually the problem resurfaces again. May wait to update until firmware following .179 is available, as I've read that in some cases .179 makes the problem worse. (?)
rpgdev said:
I returned mine and ordered the US version to see what's what. Should be present there too but one can hope... don't want to give up on the phone but if I encounter it there too then I'll have to go for another model. I'll report back whatever I'll find.
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I did this. Problem was still present on US phone as some predicted. Returned that phone as well.
I'm using CE1 .145 firmware and it started to do that problem a week ago. I have never experienced that before that time. I have to restart my phone at least twice a day and it appears even I'm not connected to any wifi router.
I'll see when update will come. It's horrible.
Odesláno z mého G8441 pomocí Tapatalk
I'm not experiencing the Wi-Fi disconnect very often, fortunately, but it makes the problem more difficult to diagnose. Odd that some people experience it regularly, even several times a day.
pseudonym58 said:
I'm not experiencing the Wi-Fi disconnect very often, fortunately, but it makes the problem more difficult to diagnose. Odd that some people experience it regularly, even several times a day.
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For me it happened several times in a couple of minutes time. I'm on a college campus though, a lot of wifi hotspots around because of the university's wifi network, I think that made it worse.
Solving Wifi Issue of Sony Xperia XZ1 SOV36
Opel_Astra said:
As I've already read, SD 835 phones including this one suffer Wi-Fi drops and disconnects. My particular issue is that even though the device is connected to wifi either speed seems to slow down a lot or internet simply doesn't work, I can tap whatever I want in Chrome and the loading bar below the address bar fills in a millisecond and disappears. Happens on different routers, router configuration reset doesn't help nor does device reset. Was the issue already addressed by any update or should I wait?
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Click to collapse
Several days ago, my xperia also sufering wifi issues. The wifi is disabled by my device.
I have done so much attempts to solve it until I got this:
Connect the device to the PC and open ADB Fastboot. Then, conduct this codes:
adb shell
settings put global captive_portal_detection_enabled 0
That's all. My wifi work again.
I hope that will work on you.
Code:
adb shell
settings put global captive_portal_detection_enabled 0
This worked for me. Thank you

WIFI problems with ASD9

Hi,
I have been having problems with wifi connectivity since ASD9. I'm connected to WIFI but chrome will say I'm offline for example and other apps won't see my phone as connected. Switching to 4G sometimes fixes the problem but often doesn't, it will still show as offline. Rebooting helps but that's not very practical. Before trying a factory reset I figured I'd share this here and see if anyone had the issue and found a fix that's less intrusive.
I have the same problem which is annoying. I found out that switching airplane mode on and off helps. Is there anyone else with same problem and updated to may patch? I wonder if its fixed.
pan466 said:
I have the same problem which is annoying. I found out that switching airplane mode on and off helps. Is there anyone else with same problem and updated to may patch? I wonder if its fixed.
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I did a factory reset and the problem persists
Just an idea to isolate the problem, do you use adguard dns or something similiar?
pan466 said:
Just an idea to isolate the problem, do you use adguard dns or something similiar?
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None of those. I'm not rooted, no private DNS, purely stock software and no customizations. My 6T does not have this problem and this really started with the latest update. I have the same problem at work on the cafe wifi.
My wife and I are having wifi issues as well with certain apps. Tested my speed and was running 170 - 180 Mbps.
I was downloading files from my home server onto the phone this morning via WIFI and noticed it was rather slow. I was 20 feet away from my WIFI router tops (line of sight) and the phone was connected at 144Mbps. It usually is at 1054Mbps when I'm that close and only drops when I change floors.
I'm hoping this gets fixed quickly. I'm with Telus so unless they push an update, I don't really have options. I still have access to a Note 9, maybe I'll try a side by side comparison this week.
I'm hoping for a fix soon because not only does WIFI give me problems but battery doesn't seem to last as long as before.
I have problem with ASD9 on my at&t s10 plus. Just wondering about adding new ar emoji editor does work 4 u?

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