Recently, changed my old screen lock code in realme x2 pro, and unfortunately forget it, tried resetting it from recovery but bootloader is locked and asking security code there too, tried Android device manager too but its not showing online there, only showing last time and location when its was screen unlocked, Android device manager is saying device will get erased when its will be online, contacted to realme on twitter they are saying you will need to visit service center, and in India its lockdown due to COVID-19, and I also don't want to move out of the home, now everything stuck in my phone, please guys help how to hard reset it in this situation...
irfanalinawaz said:
Recently, changed my old screen lock code in realme x2 pro, and unfortunately forget it, tried resetting it from recovery but bootloader is locked and asking security code there too, tried Android device manager too but its not showing online there, only showing last time and location when its was screen unlocked, Android device manager is saying device will get erased when its will be online, contacted to realme on twitter they are saying you will need to visit service center, and in India its lockdown due to COVID-19, and I also don't want to move out of the home, now everything stuck in my phone, please guys help how to hard reset it in this situation...
Click to expand...
Click to collapse
You can't hard reset the device with locked bootloader and now only service center can help you.
JackSparrow17 said:
You can't hard reset the device with locked bootloader and now only service center can help you.
Click to expand...
Click to collapse
Fortunately, lock screen paascode came in mind, and its got unlocked:laugh::laugh::laugh:
Related
please bare with me cause i do not speak english very well
i have a huawei p10 (VTR-L09C521B108)
a couple weeks ago (3 if i'm not wrong) an update appeared (security update) so i updated my phone normally (i've never unlocked the bootloader nor installed anything custom).... the update got stuck like for 1 hour and a half at reboot (huawei logo not moving) so i soft reset the phone by holding the power button. Phone shuts down then vibrates and the text "Your device has failed verification and may not work properly." error and have to press the Power Key to continue booting"... pressed the power button... nothing happened, stucked on that screen.... so i soft reset it again.... same.
drastic decision: factory reset... so i entered the menu, first wiped the cache (all ok), then wipe all the data... error. DAMN!
drastic decision #2: download and recovery firmware over wifi (recovery)... connected to wifi... getting package info from server.... getting package info failed...... DAMN DAMN DAMN!
drastic decision #3: flash firmware via microSD: (don't know if i needed an unlocked bootloader to flash original stock firmware).... failed to update. GOOOOSH! WHAT I CAN DO!??!?!?
extra info: I CAN get into fastboot mode, as i said bootloader locked, frp locked (it's my device, i have the box and everything), i don't mind losing all my data.
what can i do?
any help?
thanks in advance
I'd contact customer service. This is suggested if you encounter issues when updating. Otherwise you need to unlock your bootloader, voiding warranty, or rely on paid services (DC Phoenix, FunkyHuawei).
M1chiel said:
I'd contact customer service. This is suggested if you encounter issues when updating. Otherwise you need to unlock your bootloader, voiding warranty, or rely on paid services (DC Phoenix, FunkyHuawei).
Click to expand...
Click to collapse
Can I unlock the bootloader from fastboot?
I'm willing to pay for DC Phoenix or another service if I can unlock the bootloader in the state that my phone is.
ushoda said:
Can I unlock the bootloader from fastboot?
I'm willing to pay for DC Phoenix or another service if I can unlock the bootloader in the state that my phone is.
Click to expand...
Click to collapse
Just send your phone at your customer service and say anything, you don't know why the phone stop working.
I have used this tips for my phone. I have failed an factory reset and my phone go bricked. I have said to the customer service "My phone stop working suddently" and the customer service thinks a update problem of the phone.
Result : They change my mother board for free ^^' The warranty still active
So I bought this phone from eBay, like many before it. But this time it came with a twist: when I booted the phone, initial setup ran and all wend fine until I got to the register Google account screen.
There, the phone says: "This phone was reset. To continue, sign in with a Google Account that was previously synced on this device".
No matter what account I use, I always get a Toast message saying "Unable to sign in to device due to a unknown error. Please try another account or try to sign in again after 24 hours.".
I'm guessing this is some kind of theft protection where entering a previously synced account "proves" that you're the legit owner. The authorised service here told me that I need some kind of proof that I'm the legit owner and surely enough the eBay seller has issued no invoice containing the phone's IMEI (or any similar document).
Anyway, here I am with this gorgeous phone on my hands which is little more than a brick due to this.
Is there any way I could get it to work again? Returning it will just generate more costs for me and I'd like to avoid that.
I've seen guides on youtube where they managed to bypass this security measure, but both methods I've seen failed for me. I guess the version running on my phone is just too recent and plugged all the holes.
Do I have any way of downgrading the software at least? Note that this is a fully locked phone and I can't even start TWRP from fastboot.
Anything else?
Edit: Now that I'm re-reading this post, it occurred to me that there's very little chance that this phone wouldn't be a stolen one. Had it not been, the seller would easily issue me an invoice.
Leaving this post only because my searching hasn't turned up anything on XDA. Probably also reporting the guy on eBay.
velis74 said:
So I bought this phone from eBay, like many before it. But this time it came with a twist: when I booted the phone, initial setup ran and all wend fine until I got to the register Google account screen.
There, the phone says: "This phone was reset. To continue, sign in with a Google Account that was previously synced on this device".
No matter what account I use, I always get a Toast message saying "Unable to sign in to device due to a unknown error. Please try another account or try to sign in again after 24 hours.".
I'm guessing this is some kind of theft protection where entering a previously synced account "proves" that you're the legit owner. The authorised service here told me that I need some kind of proof that I'm the legit owner and surely enough the eBay seller has issued no invoice containing the phone's IMEI (or any similar document).
Anyway, here I am with this gorgeous phone on my hands which is little more than a brick due to this.
Is there any way I could get it to work again? Returning it will just generate more costs for me and I'd like to avoid that.
I've seen guides on youtube where they managed to bypass this security measure, but both methods I've seen failed for me. I guess the version running on my phone is just too recent and plugged all the holes.
Do I have any way of downgrading the software at least? Note that this is a fully locked phone and I can't even start TWRP from fastboot.
Anything else?
Edit: Now that I'm re-reading this post, it occurred to me that there's very little chance that this phone wouldn't be a stolen one. Had it not been, the seller would easily issue me an invoice.
Leaving this post only because my searching hasn't turned up anything on XDA. Probably also reporting the guy on eBay.
Click to expand...
Click to collapse
From the Settings / About, what is exact (full) build name/number?
Generally, if you are on Nougat then IMO, rolling back to MM should completely reset your phone.
You cannot flash TWRP without unlocking Bootloader. But that will not help much for resetting Google protection.
Btw, enable Developer's menu, does it allow you to unlock FRP/OEM Unlocking - in that case you will be able to reset all from EMUI recovery.
zgfg said:
From the Settings / About, what is exact (full) build name/number?
Generally, if you are on Nougat then IMO, rolling back to MM should completely reset your phone.
You cannot flash TWRP without unlocking Bootloader. But that will not help much for resetting Google protection.
Btw, enable Developer's menu, does it allow you to unlock FRP/OEM Unlocking - in that case you will be able to reset all from EMUI recovery.
Click to expand...
Click to collapse
He can't get passed the setup screen
Twisted Prime said:
He can't get passed the setup screen
Click to expand...
Click to collapse
- Boot to Recovery (switch off, press and keep pressing Vol+ and Pow). Does it boot to stock Recovery and does it allow there to Factory reset (it should but if FRP was unlocked)
- Boot to Fastboot (switch off, connect by USB to PC, press Vol- and Pow), do you see Phone (Bootloader) and FRP locked or unlocked?
zgfg said:
- Boot to Recovery (switch off, press and keep pressing Vol+ and Pow). Does it boot to stock Recovery and does it allow there to Factory reset (it should but if FRP was unlocked)
- Boot to Fastboot (switch off, connect by USB to PC, press Vol- and Pow), do you see Phone (Bootloader) and FRP locked or unlocked?
Click to expand...
Click to collapse
It is stock recovery. I don't recall the option for factory reset. In fact there's no options at all, save for reboots.
Fastboot says everything is locked as it should be.
Don't know how to downgrade to MM.
velis74 said:
It is stock recovery. I don't recall the option for factory reset. In fact there's no options at all, save for reboots.
Fastboot says everything is locked as it should be.
Don't know how to downgrade to MM.
Click to expand...
Click to collapse
Rollback instructions are here
https://forum.xda-developers.com/showpost.php?p=72153575&postcount=2
But not sure would it allow you to setup.
That is Factory Reset Protection (FRP/OEM Unlocking) - if it was unlocked you would be allowed to reset from recovery.
You can ask seller - maybe he can login to his Google account and remotely remove Google account from the sold phone.
Or you can try DC Unlocker, not sure would it work
https://www.dc-unlocker.com/DC-Phoenix-flash-repair-tutorial
Well, DC unlocker ultimately worked, but not before buying a wrong package, having to ask tech support, etc, etc. Not to mention the guy really has no patience for people who don't have his level of understanding of the subject. Why does he do it then if he hates the whole thing so much?
velis74 said:
Well, DC unlocker ultimately worked, but not before buying a wrong package, having to ask tech support, etc, etc. Not to mention the guy really has no patience for people who don't have his level of understanding of the subject. Why does he do it then if he hates the whole thing so much?
Click to expand...
Click to collapse
So did you use DC Unlocker to unlock Bootloader or DC Phoenix to reinstall the phone?
zgfg said:
So did you use DC Unlocker to unlock Bootloader or DC Phoenix to reinstall the phone?
Click to expand...
Click to collapse
DC unlocker. I wanted minimal impact on the OS as the phone is for my daughter and she doesn't do custom ROMs et al
velis74 said:
DC unlocker. I wanted minimal impact on the OS as the phone is for my daughter and she doesn't do custom ROMs et al
Click to expand...
Click to collapse
Sorry for bothering but I'm interested now - when Bootloader was unlocked (and FRP too), were you just able to pass setup or you needed to do Factory reset from Recovery or how did you get the stock ROM working for you
Final resolution: the seller sent me an invoice. I guess that means that the phone wasn't stolen after all since they can only expect that this will be entered into Huawei databases.
zgfg said:
Sorry for bothering but I'm interested now - when Bootloader was unlocked (and FRP too), were you just able to pass setup or you needed to do Factory reset from Recovery or how did you get the stock ROM working for you
Click to expand...
Click to collapse
The procedure was thus:
1. unlocker unlocked the FRP
2. phone rebooted into a factory reset (low level) mode - it specifically said "low level"
3. phone booted into normal Android where the FRP protection was no longer active. On screen where it previously demanded a previous Google account it now only demanded A (any) Google account as I'm used to from all the other phones I ever bought.
Sorry old post
Yesterday updated to Android 10 and all were ok until I decided to fix the broken fp.. With stock recovery i tried through adb to lock bootloader. That's it.. Now phone only vibrate every 2 secs with Realme logo appeared and disappeared. I can't enter on recovery or bootloader. I tried all button combinations with no luck. I think that the only solution is to visit a technical center. :crying:
The CN version is like this. Fingerprint can be used to unlock the BL lock phone. However, C7 should pay special attention to the fact that root and fingerprints cannot coexist. It should be officially added verification. Fingerprints are disabled when root is detected. It is said that the official detection of root is not very accurate. After all, magisk is still very powerful, everything is normal when entering the system, and C7 does not need a patch to close magisk core mode like C6. C7 safetyNet checks are also true. So how does the official know? Because the current magisk solution uses boot.img, that is to say, as long as it is not the original boot, the fingerprint will be disabled.
******** The above is only a personal guess.
Goddamn Similar Issue
Realme should've shared this important information about being stuck at bootloop when locking bootloader. Fed up of trying all the button and still no response. Had to wait for the service centre to be opened. Don't know when this will be fixed. XDA developers. you're the only one who'd be having any solution to this milisecond boot loop on realme x2 pro.. Didn't flashed any rom, just tried perfectly all step to lock bootloader. I hope xda developers guys might've the solution to this. Also unable to boot to fastboot nor to any recovery mode.
Had no issues on C23 with locking BL with stock recovery.
First thing I did was resetting the phone and then locking BL.
tidschi said:
Had no issues on C23 with locking BL with stock recovery.
First thing I did was resetting the phone and then locking BL.
Click to expand...
Click to collapse
Any help on what I can do to turn on my device??
EdoKai's Realme X2 Pro said:
Realme should've shared this important information about being stuck at bootloop when locking bootloader. Fed up of trying all the button and still no response. Had to wait for the service centre to be opened. Don't know when this will be fixed. XDA developers. you're the only one who'd be having any solution to this milisecond boot loop on realme x2 pro.. Didn't flashed any rom, just tried perfectly all step to lock bootloader. I hope xda developers guys might've the solution to this. Also unable to boot to fastboot nor to any recovery mode.
Click to expand...
Click to collapse
Did you contact realme Service Center What did they say ? i Have the exact same issue please help
Only realme service centre can help you.
Hello friends I'm new to this community so if anything wrong about posting i apologize in advance. I have a problem with my device Realme x2 pro , im not able to boot my phone into fastboot mode using realme in-depth test app.
What i see is when i tap on apply or start option inside the app , my phone reboots and the fastboot logo comes only for 1-2 sec and then vanishes , and my phone boots into system or android interface..
I need help with this (unlocking bootloader) as iam fed up with stock os that realme provides ..
RahulKumar_213 said:
Hello friends I'm new to this community so if anything wrong about posting i apologize in advance. I have a problem with my device Realme x2 pro , im not able to boot my phone into fastboot mode using realme in-depth test app.
What i see is when i tap on apply or start option inside the app , my phone reboots and the fastboot logo comes only for 1-2 sec and then vanishes , and my phone boots into system or android interface..
I need help with this (unlocking bootloader) as iam fed up with stock os that realme provides ..
Click to expand...
Click to collapse
Hello brother, as i know the only solution so far is to replace the motherboard, If you are still in the warranty period, hurry to the nearest RealmeCenter and blame the update, to get a free repair.
...
If you find a better solution you will be a hero to many people
edit: Some of us are stuck like you but without imei so no wifi/sim
a.saed said:
Hello brother, as i know the only solution so far is to replace the motherboard, If you are still in the warranty period, hurry to the nearest RealmeCenter and blame the update, to get a free repair.
...
If you find a better solution you will be a hero to many people
edit: Some of us are stuck like you but without imei so no wifi/sim
Click to expand...
Click to collapse
Me too, but i have imei, sim, wifi work ok
but i cant open fastboot mode
I have a Redmi note 10 5g which I performed a factory reset - it booted back to the mi account screen and asked for password - the password was forgotten and the phone number is not accessible anymore because the sim is lost.
I have gone to the xiaomi site and submitted a request for a code with the information they asked for , but after 3 days have not received a SMS or any other contact from them.
the phone displays the unlocked symbol on boot
I can get the phone to fastboot and connect to windows computer running MiFlash and it will see the phone
can I just flash a 3rd party ROM with MiFlash and bypass/delete all the xiaomi account nonsense ?
or what are my options as a way forward to get this phone to a usable state ?
I have been reading the forums and lots of people seem to have had similar problems with their mi account but I have not seen a definitive solution posted that seems correct or else there is a lot of steps etc that seem to be jumbled or not explained neatly.
thanks for any help
There is an official removal of the account
windows4droid said:
There is an official removal of the account
Click to expand...
Click to collapse
what do you mean ?
baldrick_turnip said:
what do you mean ?
Click to expand...
Click to collapse
You need to remove the Mi Lock via a paid server
by unlocking code (Offical remove)
ok - where do I find these paid server and how much do they cost ?
baldrick_turnip said:
ok - where do I find these paid server and how much do they cost ?
Click to expand...
Click to collapse
What is the unlock code for your device?
4742-EVCO-YKYL-PMT
baldrick_turnip said:
4742-EVCO-YKYL-PMT
Click to expand...
Click to collapse
Unfortunately, unlocking will cost a lot
You need worldwide service
is this really the only answer ? why when I have access to the hardware , I am unable to do what I want ?
I own the phone , but it is basically a brick - I will attempt to get the phone number back with a new sim card from the teleco
baldrick_turnip said:
is this really the only answer ? why when I have access to the hardware , I am unable to do what I want ?
I own the phone , but it is basically a brick - I will attempt to get the phone number back with a new sim card from the teleco
Click to expand...
Click to collapse
If you restore the SIM card
Easily your device can be unlocked
I managed to get the phone number back from the telco and activated the phone
with the SIM card , I inserted into another phone and went to the xiaomi site , used the phone number and said I had lost the password - they sent me a confirmation code via SMS which then allowed me to change the password and then activate the phone with that password.
I started up the phone and went to settings -> Xiaomi account which showed that account was signed in on the phone
then I signed out of the account
this whole exercise has been a bit of an eye opener and makes me want to get a ASOP ROM onto the xiaomi phone as soon as possible - they make nice hardware for the prices , but this OS and the seeming need to access your data is a bad problem
many countries in the world have people who need to watch every bit of data their phone uses because of the cost , but so many of these companies have no qualms about just using a lot of it for their own gain - it is just immoral
baldrick_turnip said:
I have a Redmi note 10 5g which I performed a factory reset - it booted back to the mi account screen and asked for password - the password was forgotten and the phone number is not accessible anymore because the sim is lost.
I have gone to the xiaomi site and submitted a request for a code with the information they asked for , but after 3 days have not received a SMS or any other contact from them.
the phone displays the unlocked symbol on boot
Click to expand...
Click to collapse
You have unlocked your bootloader, nice
baldrick_turnip said:
I can get the phone to fastboot and connect to windows computer running MiFlash and it will see the phone
can I just flash a 3rd party ROM with MiFlash and bypass/delete all the xiaomi account nonsense ?
Click to expand...
Click to collapse
Yes, since you have an unlocked bootloader and fastboot, you should be able to flash a 3rd party ROM.
baldrick_turnip said:
or what are my options as a way forward to get this phone to a usable state ?
I have been reading the forums and lots of people seem to have had similar problems with their mi account but I have not seen a definitive solution posted that seems correct or else there is a lot of steps etc that seem to be jumbled or not explained neatly.
thanks for any help
Click to expand...
Click to collapse