Data lost every 5 minutes since April update - Google Pixel 4 XL Questions & Answers

Hello guys,
I'm facing a big issue, since the April Update, my pixel lost the data every 5 minutes. (i have a [X] mark on the LTE icon).
All i need to do is to toggle airplane mode on/off for get my data back for around 5 min.
Did you guys know how to fix that ?

DeMozz said:
Hello guys,
I'm facing a big issue, since the April Update, my pixel lost the data every 5 minutes. (i have a [X] mark on the LTE icon).
All i need to do is to toggle airplane mode on/off for get my data back for around 5 min.
Did you guys know how to fix that ?
Click to expand...
Click to collapse
https://forum.xda-developers.com/pixel-4-xl/help/mobile-data-issues-november-update-t4004255
I've had something similar but for me it was the October update. After a few months of dealing with it, primarily happening when driving, I decided to change from eSIM to a physical SIM and the problem seemed to be fixed after a couple days.
Sent from my Pixel 4 XL using Tapatalk

i have force 3G and i will wait until the may update; i pray for a fix

DeMozz said:
i have force 3G and i will wait until the may update; i pray for a fix
Click to expand...
Click to collapse
I'm assuming you're already on a physical SIM? If not, I highly recommend giving it a try.
Sent from my Pixel 4 XL using Tapatalk

Related

GPS Continuously Loses Lock

I had 2 VZW Moto Xs and they rocked. About 10 days ago I switched to TMO Moto Xs and the GPS loses lock on both of them. Much like the first set, they get lock very quickly, but both the TMO units acted strangely during nav and when I installed GPS Status I see that the GPS gets lock, the coordinates are displayed, then about 10 sec later it searches for lock again, the coordinates aren't returned, and then it relocks.
This causes a real usability issue when it comes to navigation. If it was one of these I'd think I had a dud, but the VZW units worked fine and the TMO units both have this bug.
Has anyone seen similar issues?
Sent from my XT1053 using xda app-developers app
I use gps daily and i've only come across an issue with it 2x when i went to New York City. basically, it was putting my location all over the map, as if it couldnt find me. Im guessing the high rise buildings had something to do with it.
as far as gps losing lock, I have notice that as well. I never toggle it off and yet I have to turn it maybe once/twice a month
The lock problem I have is pretty continuous, and restarting doesn't seem to help. Wondering I'd there was a bad run somehow.
Sent from my XT1053 using xda app-developers app
I also encountered this issue.
I reset the phone and it went back normal; however, it occasionally still acts weird. I'm on tmobile as well.
Hope someone can figure this out
Sent from my XT1053 using xda app-developers app
For those of you seeing this issue, when it pops up, go into settings > location and see if you see LocationServices listed twice... One with a size of 120k, and the other 136k.
Solutions Etcetera said:
For those of you seeing this issue, when it pops up, go into settings > location and see if you see LocationServices listed twice... One with a size of 120k, and the other 136k.
Click to expand...
Click to collapse
As a matter of fact I do see this. Any idea what might be going on?
Sent from my XT1053 using xda app-developers app
Not yet... but it seems out of place.
My history with GPS "not quite working" was about it being extremely hit and miss about detecting me driving. When this would happen, I'd notice problems with Maps as well.
After a factory reset, it all worked fine. But as soon as I reinstalled Yelp, the issue returned. I'm not certain that yelp is the culprit as in hindsight, I really didn't confirm proper operation after the reset for a long enough period of time given the intermittent nature of the problem.
Next step is to try and determine if two of these same processes is normal, and if not, which one doesn't belong, and where it's coming from. There is a thread in the Moto forums I started. One person there who sees only one occurrence of the process stated his is 120k in size. One of my posts also has a list of all my third party apps that use location services. It would be helpful to know which apps are in common with folks having this issue. The thread is at:
https://forums.motorola.com/posts/8a2bf78f04?page=1
monorailmedic said:
I had 2 VZW Moto Xs and they rocked. About 10 days ago I switched to TMO Moto Xs and the GPS loses lock on both of them. Much like the first set, they get lock very quickly, but both the TMO units acted strangely during nav and when I installed GPS Status I see that the GPS gets lock, the coordinates are displayed, then about 10 sec later it searches for lock again, the coordinates aren't returned, and then it relocks.
This causes a real usability issue when it comes to navigation. If it was one of these I'd think I had a dud, but the VZW units worked fine and the TMO units both have this bug.
Has anyone seen similar issues?
Sent from my XT1053 using xda app-developers app
Click to expand...
Click to collapse
So you are saying this can be software issue? I have a T-Mobile Moto X and I use the phone mostly for Navigation and this is driving me crazy. I am thinking that my phone is defective and been on the phone for 30+ min trying to get support.
I have the same issue
Sent from my XT1053 using Tapatalk
Solutions Etcetera said:
Not yet... but it seems out of place.
My history with GPS "not quite working" was about it being extremely hit and miss about detecting me driving. When this would happen, I'd notice problems with Maps as well.
After a factory reset, it all worked fine. But as soon as I reinstalled Yelp, the issue returned. I'm not certain that yelp is the culprit as in hindsight, I really didn't confirm proper operation after the reset for a long enough period of time given the intermittent nature of the problem.
Next step is to try and determine if two of these same processes is normal, and if not, which one doesn't belong, and where it's coming from. There is a thread in the Moto forums I started. One person there who sees only one occurrence of the process stated his is 120k in size. One of my posts also has a list of all my third party apps that use location services. It would be helpful to know which apps are in common with folks having this issue. The thread is at:
https://forums.motorola.com/posts/8a2bf78f04?page=1
Click to expand...
Click to collapse
I went ahead and posted my situation to https://forums.motorola.com/posts/8a2bf78f04?commentId=755612#755612. There are no apps in common with all three devices (yours, mine, my wife's). The quest continues.
I must add that I also had this problem on my previous phones, Note 2 and Galaxy Mega 6.3. The problem started around the past summer.
Sent from my XT1053 using Tapatalk 2
I confirm that I force stop the 120 k location service file, and the problem is gone. Need to do that again after a reset though.
Sent from my XT1053 using Tapatalk 2
x2h said:
I confirm that I force stop the 120 k location service file, and the problem is gone. Need to do that again after a reset though.
Click to expand...
Click to collapse
When you say 'reset', do you mean reset or just rebooting your phone?
BTW, I have no LocationServices on my Nexus 4, so these seem to be Moto's binaries, which makes sense.
Would appreciate you keeping us posted if this continues to address the issue and causes no additional problems.
Solutions Etcetera said:
When you say 'reset', do you mean reset or just rebooting your phone?
BTW, I have no LocationServices on my Nexus 4, so these seem to be Moto's binaries, which makes sense.
Would appreciate you keeping us posted if this continues to address the issue and causes no additional problems.
Click to expand...
Click to collapse
I mean rebooting the phone. I use Waze everyday for commuting. I will report back if this fix doesn't work.
In terms of side effects, I have not seen any yet.
Sent from my XT1053 using Tapatalk 2
I see both, and if I stop one, I get no better GPS lock.
I've been getting g terrible GPS lock recently and also posted a thread.
Driving me nuts.
Sent from my XT1060 using XDA Premium 4 mobile app
monorailmedic said:
I went ahead and posted my situation to ... There are no apps in common with all three devices (yours, mine, my wife's). The quest continues.
Click to expand...
Click to collapse
I have the same problem. XT1053 on T-Mobile constantly loses GPS signal while driving. Happens in wide open areas with no buildings. I have tried wiping the device and not installing any additional apps and have the same results. I can be sitting at a traffic light have GPS signal, lose it for a few seconds then get it back without having moved.
Here is a poorly shot video of this happening. I will try and get something more clear tomorrow.
http://www.youtube.com/watch?v=N5MeEVS1DW0
Sent from my XT1053 using xda app-developers app
I returned my phone for this issue yesterday. I had navigation issues along with the drive assist problem. While driving maps world just stop. If I was at a turn and turned left the map would stay stuck at the turn long after I turned. It eventually would catch up. Loosing and gaining lock would perfectly explain this.
Update: I got a replacement phone. The new phone has the same problems. May be a bit worse.
Sent from my XT1053 using Tapatalk
Been chasing this one for a while and still think this isn't hardware related (lots of Nexus 5 users seeing this on KK as well).
My latest theory, which I have yet to disprove, is that the GPS data downloaded from some cell towers (this is the A in AGPS) is either wrong, or is somehow getting corrupted.
When this happens to me, turning on airplane mode immediately restores a quick and persistent lock. And using GPS Status to reset/erase the AGPS data returns normal operation... for a while.
It's like the initial fix info is fighting with the actual GPS readings. As soon as you turn off the cell towers, or clear the data they are providing, all is well.
I am in T-Mobile fringe area and see it fairly often. So far it has always cleared up by trying the above.
This is am interesting theory. I will check it out a bit. Most interesting is the idea that the agps data structure may be slightly different for kitkat v ICS, and that it may also be different for TMO. The main idea supporting this (though purely anecdotal) is that it does happen on both my tmo Xs but neither of my VZW Xs.
Sent from my XT1053 using xda app-developers app

Lag When I Unlock The Phone

Hello after i updated my phone to oreo it lags sometimes. I assume that it is kind of a Glance problem cause when i turn off glance there is no lag at all(pretty strange i know). I contacted support about this 2 times and they said restart the phone and clear the chace of the app that causes the issue. Neither of them work. Does anyone else facing this issue?
Toedwarrior said:
Hello after i updated my phone to oreo it lags sometimes. I assume that it is kind of a Glance problem cause when i turn off glance there is no lag at all(pretty strange i know). I contacted support about this 2 times and they said restart the phone and clear the chace of the app that causes the issue. Neither of them work. Does anyone else facing this issue?
Click to expand...
Click to collapse
I do not have this problem, everything works well and works noticeably better than the beta
Sent from my Nokia 8 using Tapatalk
The only lag I have is with the fingerprint senzor. If I doubletap the screen and then I press the fingerprint, it unlocks instantly. If I press the fingerprint with the screen off, it takes a while before the screens turns on (~1.5sec). Maybe this is how it is on the Nokia 8, but on the HTC 10 was lightning fast.
I will reset the phone if the problem presist s i will send the phone to service
Sent from my Nokia 8 using XDA Labs
stuffynet said:
The only lag I have is with the fingerprint senzor. If I doubletap the screen and then I press the fingerprint, it unlocks instantly. If I press the fingerprint with the screen off, it takes a while before the screens turns on (~1.5sec). Maybe this is how it is on the Nokia 8, but on the HTC 10 was lightning fast.
Click to expand...
Click to collapse
Had a 10 as well as don't really notice that much difference. What I will say is that battery performance trounces the 10 so I'd imagine it's pulling the Nokia from deep sleep that causes the minor lag.
always restart wherever it lags. it lags with the amount of oreo update.
Did you tryed a factory reset? I did it and it is more responsive then before. But safe needed data first. Backup before factory reset!
Powered by Nokia 8
2WildFirE said:
Did you tryed a factory reset? I did it and it is more responsive then before. But safe needed data first. Backup before factory reset!
Powered by Nokia 8
Click to expand...
Click to collapse
Yeah i am going to do that
Sent from my Nokia 8 using XDA Labs
stuffynet said:
The only lag I have is with the fingerprint senzor. If I doubletap the screen and then I press the fingerprint, it unlocks instantly. If I press the fingerprint with the screen off, it takes a while before the screens turns on (~1.5sec). Maybe this is how it is on the Nokia 8, but on the HTC 10 was lightning fast.
Click to expand...
Click to collapse
I think it is so the phone isnt getting false attempts to unlock it, only my opinion though, i am not saying that is deffo the reason.
I just have the same problems with my Nokia 8 since 2 days.
Fingerprint or power-button unlock is sometimes painfully slow. Maybe up to 5 seconds.
I have the Android 8.1 Oreo update installed since some months already and also the newest security patch.
I have read, it's a general problem of the 8.1 version, that unlocking gets slowed down.
Anyone has a solution so far? Factory reset doesn't seem to help always (I didnt try), but maybe downgrading to Android 8?
nokia 8 unlock delay fixed
I have same issue with my nokia 8 after trying so many methodes. I have found a solution which is working for me
Go to Setting -display settings- advance- turn off Glance feature
this work for me give it try hopfully it will work Inshallah
Naveedahsan said:
I have same issue with my nokia 8 after trying so many methodes. I have found a solution which is working for me
Go to Setting -display settings- advance- turn off Glance feature
this work for me give it try hopfully it will work Inshallah
Click to expand...
Click to collapse
No, this didn't work for me at all.
I think it's related to deep sleep / doze feature. Try to restore factory settings and wipe clean data + cache of the phone and see if it will help. There's so many things that can cause this that we're not able to help any of you.
KonikoO said:
I think it's related to deep sleep / doze feature. Try to restore factory settings and wipe clean data + cache of the phone and see if it will help. There's so many things that can cause this that we're not able to help any of you.
Click to expand...
Click to collapse
Thanks, I know, but that also didn't help me. Currently I am following this bug report at Google:
https://issuetracker.google.com/issues/109710373
It seems to be an issue witht he June Android Security Patch... a lot of Pixels are having the same problem.
I don't thinks it's the June 2018 update problem. If u look at the dates on this thread, the problem started after the oreo 8.0 update back in November 2017. Hopefully it'll be fixed in the android 9 update coming soon. I updated straight to 8.1 after unboxing so I don't know if this problem was around during nougat
Same here
I have the same error.

HELP! 4G not working AFTER UPDATE (32GB Mi Max 2)

I have the 32 GB version of Mi Max 2 and after update I noticed that my JIO 4G is not working properly at all.
I went to the gallery, did my settings and even replaced my sim! All of them are saying there's a problem in the handset. This started a day after installing the latest update. I can't even uninstall this latest update.
PLEASE HELP!
um... in order for us to help we need waaaaay more information from your side
which rom and which version did you have installed before?
which rom and version did you update to? how did you do the update? (OTA, manual, recovery, fastboot, etc.)
have u tried a factory reset?
when u say this started "a day after the update", does that mean that it worked for a day and then only AFTER a full day it stopped working?
jbmc83 said:
um... in order for us to help we need waaaaay more information from your side
which rom and which version did you have installed before?
which rom and version did you update to? how did you do the update? (OTA, manual, recovery, fastboot, etc.)
have u tried a factory reset?
when u say this started "a day after the update", does that mean that it worked for a day and then only AFTER a full day it stopped working?
Click to expand...
Click to collapse
Thanks for your reply.
1: It's erratic. It works for 4 hours perfectly, then doesn't work for a couple of hours at all. I've tried it on another phone and it works perfectly all day long.
2: I did the update from the settings itself on wifi. The phone restarted post-update and it was done.
3: Here's a screenshot of my "about phone":
www[dot]postimg.cc/image/4lghgflqf/[/url]
4: Yes, I've tried a factory reset and it still gives me the same problem.
once it stops working, does it switch to 3G? or does it just stop using mobile data completely? also, when it changes, are you on the move? or are we talking about the same exact location concerning erratic behaviour?
MiMax32Gb_Guy said:
Thanks for your reply.
1: It's erratic. It works for 4 hours perfectly, then doesn't work for a couple of hours at all. I've tried it on another phone and it works perfectly all day long.
2: I did the update from the settings itself on wifi. The phone restarted post-update and it was done.
3: Here's a screenshot of my "about phone":
www[dot]postimg.cc/image/4lghgflqf/[/url]
4: Yes, I've tried a factory reset and it still gives me the same problem.
Click to expand...
Click to collapse
Sent from my Xiaomi Mi Max 2 (Oxygen) using Tapatalk
I think better you try clean install
Maybe its lock region or something like that
jbmc83 said:
once it stops working, does it switch to 3G? or does it just stop using mobile data completely? also, when it changes, are you on the move? or are we talking about the same exact location concerning erratic behaviour?
Click to expand...
Click to collapse
No, the 4g symbol is still on, but nothing loads. The speed is less than 15kb/sec. It's not just when I'm moving around, but also when I'm at home. Sometimes in the same area, I'll get regular 4g speed and after a few hours in the very same area, I'll get nothing for a long, long period of time, while at the same time a friend of mine with the exact same phone (MiMax2) and same network gets full speed.
rezakaze said:
I think better you try clean install
Maybe its lock region or something like that
Click to expand...
Click to collapse
Could you please elaborate? I didn't quite understand.
MiMax32Gb_Guy said:
No, the 4g symbol is still on, but nothing loads. The speed is less than 15kb/sec. It's not just when I'm moving around, but also when I'm at home. Sometimes in the same area, I'll get regular 4g speed and after a few hours in the very same area, I'll get nothing for a long, long period of time, while at the same time a friend of mine with the exact same phone (MiMax2) and same network gets full speed.
Could you please elaborate? I didn't quite understand.
Click to expand...
Click to collapse
Some of mi device sometimes lock the 4g signal for a few region
In this case, example i buy from China with global rom installed and working 4g even i back to my country its still working
Then i got the rom update
And the 4g didn't work anymore
After that i try to clean install the rom with china rom
And its back to work normally

Bluetooth keeps turning off after Oreo update

Hello guys,
The title of this thread is very straightforward but anyway... I've been dealing with this situation after installing Oreo on my Note. I enabled bluetooth and sometimes, it turns off in less than 15 minutes. I have not noticed it turning off when I am using my bluetooth headphones that I use about 2 hours almost every day.
Has anyone noticed the same issue? I hope it's a Samsung bug instead of a hardware failure. :fingers-crossed:
This started happening on my Note8 with Oreo a couple of days ago :/
arewold said:
This started happening on my Note8 with Oreo a couple of days ago :/
Click to expand...
Click to collapse
What's your processador? Snapdragon or Exynos?
Sent from my Galaxy Note8
h1ghland3r said:
What's your processador? Snapdragon or Exynos?
Sent from my Galaxy Note8
Click to expand...
Click to collapse
It's Exynos (SM-N950F/DS - 64 gb).
arewold said:
It's Exynos (SM-N950F/DS - 64 gb).
Click to expand...
Click to collapse
Same processor here. I reported in Samsung Members anyway. I hope we receive a fix in a few months from Samsung.
I've been having this as well, snapdragon (N950U) seems to have gotten worse since the most recent security patch. I have not noticed a pattern for when it does just shut down. It seems to do it more when WiFi is on and engaged vs when I'm just on cell.
kr8r said:
I've been having this as well, snapdragon (N950U) seems to have gotten worse since the most recent security patch. I have not noticed a pattern for when it does just shut down. It seems to do it more when WiFi is on and engaged vs when I'm just on cell.
Click to expand...
Click to collapse
Interesting... Snapdragon users also been affected.
If you can report the bug in Samsung Members too it'll be good for Samsung keep track of this issue.
Sent from my Galaxy Note8
So, In trying to track the issue more. When WiFi is on I notice the issue the most. My guess is something is causing the BT radio to try and connect to 2.4ghz wifi signals (or something similar) and then something in either security or battery is shutting down BT radio. I guess it could be crashing I have not tried to see what kind of error logs are available to pull.
Does this seem to track with what others are experiencing?
kr8r said:
So, In trying to track the issue more. When WiFi is on I notice the issue the most. My guess is something is causing the BT radio to try and connect to 2.4ghz wifi signals (or something similar) and then something in either security or battery is shutting down BT radio. I guess it could be crashing I have not tried to see what kind of error logs are available to pull.
Does this seem to track with what others are experiencing?
Click to expand...
Click to collapse
I have not found a clue of the cause of this issue
Sent from my Galaxy Note8
Reading about so many odd issues with oreo, I think that I will stay with 7.1.1 a little bit longer, to wait for a really stable version of oreo
I figure I'll toss out a few of the things I have tried as well to see if triggers anyone having an another idea.
So I went in and reset the two blue tooth system apps (cleared data and cache). No change BT still disconnected fairly quickly and shut down.
unpaired and re-paired a few of the BT devices, no difference BT still shut down at random.
Performed a network reset on device. This has worked so far but was running out of test time, I will updated more if the issues seems to have "gone away" I am however not holding my breath yet.
Nice, please keep us updated if the reset network settings fix the issue.
Sent from my Galaxy Note8
FYI, I had the bug on my S8+ running Oreo which I just traded for a Note 8 that I updated to Oreo...aaaand same issue. So it's most probably a firmware issue.
same happened to me in recent days.... after two weeks of using OREO. Any known solution?
same issue after firmware upgrade from T-mobile few days ago. My Bluetooth just turns off within 2 mins. very annoying. I just did Network Reset.. and it is better for now.
cupidchild said:
same issue after firmware upgrade from T-mobile few days ago. My Bluetooth just turns off within 2 mins. very annoying. I just did Network Reset.. and it is better for now.
Click to expand...
Click to collapse
I find the network reset works temporarily and then after a day or so it's gone back to being "dumb" I think the only thing I have not tried is a factory reset (not going to happen).
I think I have found reason.
In special access there is option to set Apps that can Change system settings. Turning off all bixby apps solved the problem.
akslow said:
I think I have found reason.
In special access there is option to set Apps that can Change system settings. Turning off all bixby apps solved the problem.
Click to expand...
Click to collapse
Nice tip! Gonna try
Sent from my Galaxy Note8
My BeatsX headphones randomly disconnect from my Note8 at times. Sometimes it works stable for 5 hours and then 2 days later it starts disconnecting randomly. I have no connection problems with my Dell laptop and this issue only started appearing my Note8 from the oreo update. I am using the N950W snapdragon model on the latest software.
akslow said:
I think I have found reason.
In special access there is option to set Apps that can Change system settings. Turning off all bixby apps solved the problem.
Click to expand...
Click to collapse
Nope, that's not it unfortunately. I did the same and just had the issue.
Was this reported officially to Samsung in any way ?

E5 Play Bizarre Data-Related Recurring Loss of Service

Several months ago out of nowhere the radio stopped working on my XT1921-3. When the phone initially booted up, I could see it get a 4g signal and then switch to no signal. I checked the sim and did some other troubleshooting but in the end I had to wipe the phone and flash the stock firmware to get service back.
This has happened several times since then so I've been trying different things to fix it. Last time it happened, I restored a backup of my data partition and that fixed the problem. So I have limited the issue to something data related and not system or firmware.
I don't know if it's a rogue app causing the issue or what. I guess that will be my next set of tests.
Has anyone else had this problem?
I have a XT1921-3 and i have experienced my data cut out (for 5-10 minutes) (or slow to some ungodly low speed that isn't good for anything..) several times over the last two months however my bar and in settings it says im still connected to LTE and in a few signal apps it says im online but there's clearly no data or if so it's dang sure not anything close to LTE. Sorry if this lil paragraph is worded a little different. Been working that OT.
Edit
Added: I just toggle airplane mode and reboot but sometimes that doesn't even work. It's like when it's out it's out and signal isn't reading true.
Sent from my james using XDA Labs
SM210 said:
I have a XT1921-3 and i have experienced my data cut out (for 5-10 minutes) (or slow to some ungodly low speed that isn't good for anything..) several times over the last two months however my bar and in settings it says im still connected to LTE and in a few signal apps it says im online but there's clearly no data or if so it's dang sure not anything close to LTE. Sorry if this lil paragraph is worded a little different. Been working that OT.
Edit
Added: I just toggle airplane mode and reboot but sometimes that doesn't even work. It's like when it's out it's out and signal isn't reading true.
Sent from my james using XDA Labs
Click to expand...
Click to collapse
Thanks for your post. I managed to update the E5 Factory Restoration thread with the latest firmware package for the E5 Play and I have not experienced the problem since. You might want to head over to that thread and download the latest. It might fix your issue as well.

Categories

Resources