On April 6, my Mi 9 started turning off at random times - I tried but was not able to reproduce it, so could not identify the root cause to any app / battery level / etc. I could turning it on again by just pressing the power button. It would be stable for a couple of hours until it would shut down again.
On April 7, same symptoms shown, but just pressing power would not turn it on again. I had to press volume up and power, get to recovery menu and mark "reboot to system".
On April 8, same symptoms show, but this time, no key combination would turn it back on. If I connect the charging cable to power, no led would blink and there was no battery charging animation. Connecting to the computer, there was no USB device identified. It was dead.
On April 9, in the morning, while trying to turn it back on, it would blink the notification led twice, but that was it. So I sent it to a service repair shop - not a Xiaomi authorized service repair.
On April 13, the service repair shop has provided me a quote for fixing the phone: reformatting the phone. Since for me this was a hardware and not a software problem, I collected the phone back.. and it was working as if nothing happened, no software was updated.
On April 14, it shut down again, twice. Pressing the power up worked fine.
On April 15, I unlocked the bootloader and flashed the software again with MiFlash on fastboot mode.
The phone is now stable, although it's my secondary phone now - so I use it much less frequently. But since I have no idea what triggered the problem, I don't know if the phone is stable enough, or if the issue will repeat at any minute - especially when I most need the phone.
Also, I tried contacting the service shop technician, to check if he reconnected the battery cable or checked for any short circuit on the board, but couldn't because of the lockdown. So I have no idea why phone is back from the dead, and no idea if/when it will turn itself randomly again.
So my question to the experts:
1) What could have caused this issue with the phone? What are the possible ways to monitor / check what could have caused the issue? Is there any way to capture a crash report after fact?
2) How can I ensure that this won't happen again? I already reflashed the phone, but I wonder if I should do something else..
3) What can be done to try to reproduce the issue? If there is a way to learn from the phone crashing, what are the things I can do to improve the odds of the phone crashing again?
Thanks!
Update: I left the phone to be serviced... and they could not find any issue with the phone. It is now working, but I'm pretty sure in 1 or 2 days it will stop entirely again...
.. and have no way to monitor it
tha same problem here. my mi9 suddenly died! what can i do? waiting the service or buy a new one?
the same problem, my phone just suddenly said the system was destroyed
Same problem here. Service said "no warranty - damage due to damp"
I doubt it. But now I have to handle it on my own.
@lusp00ky: Does your phone still work after you re-flashed it?
Still hope the best ;-)
bollacken said:
Same problem here. Service said "no warranty - damage due to damp"
I doubt it. But now I have to handle it on my own.
@lusp00ky: Does your phone still work after you re-flashed it?
Still hope the best ;-)
Click to expand...
Click to collapse
Unlock BL and clean flash did not work for me.
Now it is dead until the battery is drained. After that it can be brought to live again by a charger.
I don't get it. -.-"
Related
Regarding: Samsung Galaxy S3 Mini GT-I8190 - SIM unlocked version
Hello eveyone.
I'm having one of the strangest problems I've encountered with a phone before and I just can't seem to track down the problem. Please read this thread with an open mind as from what I can tell this is a unique issue that sounds like normal issues.
The main problem is that the phone keeps rebooting. From the get go this sounds like a normal issue with either the battery or power switch but here is the weird part...
It only happens when the phone is fully charged!
IBackground
I have had the phone since release and I have only ever used the stock rom that came with the phone. I don't really use phones much n general except for using it for calls texts and BBC news. I didn't even have a SD Card in it until after the problem started. Everything was running great, I never had any battery problems at all, and then a couple of weeks ago my phone contract expired with Orange and I decided that I would get a SIM only plan with EE.
While waiting for the SIM card to arrive in the post I charged my phone up one day and noticed that I had to power on the device. The phone seemed to power on fine, I could use all features of the phone, but when I turned the screen off for more then 5 or 6 seconds the phone would restart. There would give no indication that it had turned off or that it had powered off in anyway. It would simply just be blank, I'd press the power switch, and it would vibrate once and begin its start up procedure as if it had been turned off completely.
Here is where it gets weird, the phone will keep cycling on its own like this until the battery drains itself through constant reboots until about 85% juice, at which point it begins to operate functionally.
I heard that some people say they had problems with the power switch. I figured that if it was the power switch it then the problem would be consistant and would continue giving me problems when the battery was below 85%. I think I can rule out the power switch as faulty. Naturally I came to the conclusion it must be software, perhaps an APP installed which was incompatible. I tried all sorts of things, regardless I came to the conclusion it needed to be factory reset. Factory reset didn't do anything, still does it. My next thought was Firmware, it must be the firmware that was corrupt. I went through tutorials and rooted my phone, installed recovery software and ended up installing Cyanogenmod 11 (Which looks really beautiful btw, wish I had done that sooner) and buying an SD Card too do so. Still the problem persists! I read that some people had problems with swelling batteries, I replaced the battery completely just incase. £10 wasted, still does it.
At this point I'm starting to get confused. I started thinking perhaps it was the cable providing too much charge to the device, over charging somehow. Tried a different cable and a different power source. Still the poblem persists. I made sure there was no dirt in any of the connectors incase that was causing something. No joy.
So to summerize:
1. Factory Reset
2. Replaced Battery
3. Changed power leads
4. Cleaned device
5. Flashed to completely new firmware
I've completely run out of ideas on what it could be. Why would the phone operate absolutely fine under 85% power? Its just weird! I'd appreciate any help some one could provide me. I've not seen any one else with this problem on the internet. Please let me know what you guys think.
Thanks
Craig.
Kirbs82 said:
Regarding: Samsung Galaxy S3 Mini GT-I8190 - SIM unlocked version
Hello eveyone.
I'm having one of the strangest problems I've encountered with a phone before and I just can't seem to track down the problem. Please read this thread with an open mind as from what I can tell this is a unique issue that sounds like normal issues.
The main problem is that the phone keeps rebooting. From the get go this sounds like a normal issue with either the battery or power switch but here is the weird part...
It only happens when the phone is fully charged!
IBackground
I have had the phone since release and I have only ever used the stock rom that came with the phone. I don't really use phones much n general except for using it for calls texts and BBC news. I didn't even have a SD Card in it until after the problem started. Everything was running great, I never had any battery problems at all, and then a couple of weeks ago my phone contract expired with Orange and I decided that I would get a SIM only plan with EE.
While waiting for the SIM card to arrive in the post I charged my phone up one day and noticed that I had to power on the device. The phone seemed to power on fine, I could use all features of the phone, but when I turned the screen off for more then 5 or 6 seconds the phone would restart. There would give no indication that it had turned off or that it had powered off in anyway. It would simply just be blank, I'd press the power switch, and it would vibrate once and begin its start up procedure as if it had been turned off completely.
Here is where it gets weird, the phone will keep cycling on its own like this until the battery drains itself through constant reboots until about 85% juice, at which point it begins to operate functionally.
I heard that some people say they had problems with the power switch. I figured that if it was the power switch it then the problem would be consistant and would continue giving me problems when the battery was below 85%. I think I can rule out the power switch as faulty. Naturally I came to the conclusion it must be software, perhaps an APP installed which was incompatible. I tried all sorts of things, regardless I came to the conclusion it needed to be factory reset. Factory reset didn't do anything, still does it. My next thought was Firmware, it must be the firmware that was corrupt. I went through tutorials and rooted my phone, installed recovery software and ended up installing Cyanogenmod 11 (Which looks really beautiful btw, wish I had done that sooner) and buying an SD Card too do so. Still the problem persists! I read that some people had problems with swelling batteries, I replaced the battery completely just incase. £10 wasted, still does it.
At this point I'm starting to get confused. I started thinking perhaps it was the cable providing too much charge to the device, over charging somehow. Tried a different cable and a different power source. Still the poblem persists. I made sure there was no dirt in any of the connectors incase that was causing something. No joy.
So to summerize:
1. Factory Reset
2. Replaced Battery
3. Changed power leads
4. Cleaned device
5. Flashed to completely new firmware
I've completely run out of ideas on what it could be. Why would the phone operate absolutely fine under 85% power? Its just weird! I'd appreciate any help some one could provide me. I've not seen any one else with this problem on the internet. Please let me know what you guys think.
Thanks
Craig.
Click to expand...
Click to collapse
No one? I guess this really is a tough one.
Kirbs82 said:
Regarding: Samsung Galaxy S3 Mini GT-I8190 - SIM unlocked version
Hello eveyone.
I'm having one of the strangest problems I've encountered with a phone before and I just can't seem to track down the problem. Please read this thread with an open mind as from what I can tell this is a unique issue that sounds like normal issues.
The main problem is that the phone keeps rebooting. From the get go this sounds like a normal issue with either the battery or power switch but here is the weird part...
It only happens when the phone is fully charged!
IBackground
I have had the phone since release and I have only ever used the stock rom that came with the phone. I don't really use phones much n general except for using it for calls texts and BBC news. I didn't even have a SD Card in it until after the problem started. Everything was running great, I never had any battery problems at all, and then a couple of weeks ago my phone contract expired with Orange and I decided that I would get a SIM only plan with EE.
While waiting for the SIM card to arrive in the post I charged my phone up one day and noticed that I had to power on the device. The phone seemed to power on fine, I could use all features of the phone, but when I turned the screen off for more then 5 or 6 seconds the phone would restart. There would give no indication that it had turned off or that it had powered off in anyway. It would simply just be blank, I'd press the power switch, and it would vibrate once and begin its start up procedure as if it had been turned off completely.
Here is where it gets weird, the phone will keep cycling on its own like this until the battery drains itself through constant reboots until about 85% juice, at which point it begins to operate functionally.
I heard that some people say they had problems with the power switch. I figured that if it was the power switch it then the problem would be consistant and would continue giving me problems when the battery was below 85%. I think I can rule out the power switch as faulty. Naturally I came to the conclusion it must be software, perhaps an APP installed which was incompatible. I tried all sorts of things, regardless I came to the conclusion it needed to be factory reset. Factory reset didn't do anything, still does it. My next thought was Firmware, it must be the firmware that was corrupt. I went through tutorials and rooted my phone, installed recovery software and ended up installing Cyanogenmod 11 (Which looks really beautiful btw, wish I had done that sooner) and buying an SD Card too do so. Still the problem persists! I read that some people had problems with swelling batteries, I replaced the battery completely just incase. £10 wasted, still does it.
At this point I'm starting to get confused. I started thinking perhaps it was the cable providing too much charge to the device, over charging somehow. Tried a different cable and a different power source. Still the poblem persists. I made sure there was no dirt in any of the connectors incase that was causing something. No joy.
So to summerize:
1. Factory Reset
2. Replaced Battery
3. Changed power leads
4. Cleaned device
5. Flashed to completely new firmware
I've completely run out of ideas on what it could be. Why would the phone operate absolutely fine under 85% power? Its just weird! I'd appreciate any help some one could provide me. I've not seen any one else with this problem on the internet. Please let me know what you guys think.
Thanks
Craig.
Click to expand...
Click to collapse
Sorry to hear about this man!
I am completely stumped on this one! You've basically done all the basic solutions but to no avail. I had a problem similar to this where my device would reboot randomly, whenever it wanted to and in my case, the solution was to buy a new battery and that actually worked. I've had the battery for almost 2/3 months now and it's still going strong.
Back to your problem, I honestly don't know of a solution. I really wish I could be of help but as I said, you've already tried the basic solutions.
Again, sorry to not be of much help!
Sn0wdune said:
Sorry to hear about this man!
I am completely stumped on this one! You've basically done all the basic solutions but to no avail. I had a problem similar to this where my device would reboot randomly, whenever it wanted to and in my case, the solution was to buy a new battery and that actually worked. I've had the battery for almost 2/3 months now and it's still going strong.
Back to your problem, I honestly don't know of a solution. I really wish I could be of help but as I said, you've already tried the basic solutions.
Again, sorry to not be of much help!
Click to expand...
Click to collapse
I think I have the same problem as you did. After suddenly dropping and rebooting, my battery level jumps back up when the phone starts, and again, and again. The phone is functioning normally only when plugged in. I also presume that it is a battery problem, but the fact that the battery level rises back after dropping, makes me wonder.
EDIT: Problem solved with buying a new battery.
Sorry to jump in, just curious, did you solved this? If you do, hope to hear your solution, might help others in future
SGs3n SlimKat9.0(Android-Andi)
Today I have had the same issue 3 times. Not a single one before (MI9 6+128 global since July).
Check the phone, lock, to the pocket. Later, take the phone to check it and screen off, not responding to anything.
At the third occurrence I tried to connect via adb, but no device detected.
The only way to revive was to Pwr+VolDown to Fastboot and then Pwr until reboot. Some bootloops happened though but it finally came through, for now.
Any idea what is happening??? As mentioned, phone is 100% stock, no root or custom stuff whatsoever.
Hi friend,
So you can try "factory reset".
Good luck.
[email protected] said:
Hi friend,
So you can try "factory reset".
Good luck.
Click to expand...
Click to collapse
Today happened again. I managed to PWR+VOLUP to reboot. So far so good.
30min of standby later, irresponsive again. No key combination would switch on the phone. No reaction to charger, PC connection, nothing.
Incidentally, both occurrence sets (yesterday and today) happened at home; in the office I have had no issues. Some wifi issue? A neighbor testing a EMP device?
Let's go for warranty... but I seriously doubt I will keep with this brand... they need to take software and QA more seriously. My wife's Redmi Note 5A is also victim of these spurious "blackouts" though they have been recoverable so far.
hello all,
I have a Xiaomi MI A2, just a year old, and now dead as a brick. What happened over the past few days:
• After restarting the phone it got stuck in the white start up Android screen with Android's logo;
• Then I tried to load Fast Boot, in which it got stuck as well;
• Eventually it started up again, I tried to restart it and back to the issues of the first two bullet points;
• And after trying a few more times: dead as a brick. It doesn't start in any way, however long I press whatever combination of buttons;
• I don't see the battery symbol on-screen when I charge the battery, nor do I see the battery charging light on. I was advised to replace the battery, so I ordered a new one, and... nothing.
Googling around it seems to be a common issue, but no definite solution found.
Anyone any ideas?
thanks in advance!
chileab said:
hello all,
I have a Xiaomi MI A2, just a year old, and now dead as a brick. What happened over the past few days:
• After restarting the phone it got stuck in the white start up Android screen with Android's logo;
• Then I tried to load Fast Boot, in which it got stuck as well;
• Eventually it started up again, I tried to restart it and back to the issues of the first two bullet points;
• And after trying a few more times: dead as a brick. It doesn't start in any way, however long I press whatever combination of buttons;
• I don't see the battery symbol on-screen when I charge the battery, nor do I see the battery charging light on. I was advised to replace the battery, so I ordered a new one, and... nothing.
Googling around it seems to be a common issue, but no definite solution found.
Anyone any ideas?
thanks in advance!
Click to expand...
Click to collapse
I've got myself exactly same "brick". It's a friend phone and I'm trying to figure up a solution for it... Went dead while using it. Is stock locked BL...
chileab said:
hello all,
I have a Xiaomi MI A2, just a year old, and now dead as a brick. What happened over the past few days:
• After restarting the phone it got stuck in the white start up Android screen with Android's logo;
• Then I tried to load Fast Boot, in which it got stuck as well;
• Eventually it started up again, I tried to restart it and back to the issues of the first two bullet points;
• And after trying a few more times: dead as a brick. It doesn't start in any way, however long I press whatever combination of buttons;
• I don't see the battery symbol on-screen when I charge the battery, nor do I see the battery charging light on. I was advised to replace the battery, so I ordered a new one, and... nothing.
Googling around it seems to be a common issue, but no definite solution found.
Anyone any ideas?
thanks in advance!
Click to expand...
Click to collapse
chasemyass said:
I've got myself exactly same "brick". It's a friend phone and I'm trying to figure up a solution for it... Went dead while using it. Is stock locked BL...
Click to expand...
Click to collapse
edl testpoint is the key (it works with locked bootloader too) if there are no hardware problem
chileab said:
hello all,
I have a Xiaomi MI A2, just a year old, and now dead as a brick. What happened over the past few days:
• After restarting the phone it got stuck in the white start up Android screen with Android's logo;
• Then I tried to load Fast Boot, in which it got stuck as well;
• Eventually it started up again, I tried to restart it and back to the issues of the first two bullet points;
• And after trying a few more times: dead as a brick. It doesn't start in any way, however long I press whatever combination of buttons;
• I don't see the battery symbol on-screen when I charge the battery, nor do I see the battery charging light on. I was advised to replace the battery, so I ordered a new one, and... nothing.
Googling around it seems to be a common issue, but no definite solution found.
Anyone any ideas?
thanks in advance!
Click to expand...
Click to collapse
Issues probably occurred with first november update . Well for me also this issue i removed sim and plug in charger and as u did, did power on/off finally when i saw battery screen it started. I managed 4 restarts then never turned off. Just today did the ota to 10.0.0.17 (problem rom is 10.0.0.15!) And no probs any more. If that does not work u need to flash to earlier rom or latest.flashing through fastboot could only be done but bringing the phone to edl mode. E.g opening up phone.. i never got that far since i managed to keep it alive but google it.
Good luck
q0kHaN said:
edl testpoint is the key (it works with locked bootloader too) if there are no hardware problem
Click to expand...
Click to collapse
Will try today. Hopefully my PC will see it when plugged! Or if it will
Chrisdclsd said:
Issues probably occurred with first november update . Well for me also this issue i removed sim and plug in charger and as u did, did power on/off finally when i saw battery screen it started. I managed 4 restarts then never turned off. Just today did the ota to 10.0.0.17 (problem rom is 10.0.0.15!) And no probs any more. If that does not work u need to flash to earlier rom or latest.flashing through fastboot could only be done but bringing the phone to edl mode. E.g opening up phone.. i never got that far since i managed to keep it alive but google it.
Good luck
Click to expand...
Click to collapse
I have the same problem , now mine is stuck in fastboot screen mode, i am new in rooting mobile devices, can you help me?what should i do?
Btw, i plugged it into pc now and windows saw the device, but it doesnt let me access the storage.
I think i don't have usb debugging turned on..
Update:
i had removed sim card and keep power on/off and it started working properly,while being charged, thanks man for your tips, keep up the good work.
visit service center bruh.
Yttrrium said:
I have the same problem , now mine is stuck in fastboot screen mode, i am new in rooting mobile devices, can you help me?what should i do?
Btw, i plugged it into pc now and windows saw the device, but it doesnt let me access the storage.
I think i don't have usb debugging turned on..
Update:
i had removed sim card and keep power on/off and it started working properly,while being charged, thanks man for your tips, keep up the good work.
Click to expand...
Click to collapse
Perfect glad i could help. You should check your rom version (see about screen) if u on 10.0.0.15 you should check ota. I installed the ota while charging. And now everything works as it should!
Well, I went through all the options, without result. Eventually brought it to a service center. Conclusion: CPU broken. How the *** has this been possible!?
thanks anyway.
chileab said:
hello all,
I have a Xiaomi MI A2, just a year old, and now dead as a brick. What happened over the past few days:
• After restarting the phone it got stuck in the white start up Android screen with Android's logo;
• Then I tried to load Fast Boot, in which it got stuck as well;
• Eventually it started up again, I tried to restart it and back to the issues of the first two bullet points;
• And after trying a few more times: dead as a brick. It doesn't start in any way, however long I press whatever combination of buttons;
• I don't see the battery symbol on-screen when I charge the battery, nor do I see the battery charging light on. I was advised to replace the battery, so I ordered a new one, and... nothing.
Googling around it seems to be a common issue, but no definite solution found.
Anyone any ideas?
thanks in advance!
Click to expand...
Click to collapse
I have a mobile Mi A2 that does not exit from the edl mode
chileab said:
hello all,
I have a Xiaomi MI A2, just a year old, and now dead as a brick. What happened over the past few days:
• After restarting the phone it got stuck in the white start up Android screen with Android's logo;
• Then I tried to load Fast Boot, in which it got stuck as well;
• Eventually it started up again, I tried to restart it and back to the issues of the first two bullet points;
• And after trying a few more times: dead as a brick. It doesn't start in any way, however long I press whatever combination of buttons;
• I don't see the battery symbol on-screen when I charge the battery, nor do I see the battery charging light on. I was advised to replace the battery, so I ordered a new one, and... nothing.
Googling around it seems to be a common issue, but no definite solution found.
Anyone any ideas?
thanks in advance!
Click to expand...
Click to collapse
I have almost the same problem
I can not find a solution for it
Did you find a solution to it?
my solution was to buy a new phone. good luck there
Ok, so here is to explain what happened, so you can have a clue what am I talking about.
I bought Galaxy A71 a month ago (give or take), so out of the box it had Android 10. The phone was working flawlessly. Battery life awesome, pictures from camera great, etc. So, few days ago on March 26, 2021, an update to Android 11 came in. I am a tech nerd, I know about phones, rooting, flashing, etc.
So, I saw that I have around 78-80% of the battery so it was enough to download and install Android 11.
Downloading and installing and optimizing apps after went smooth as silk. I usually soft restarting my device after any software update, so I did that after the installation of Android 11 was entirely finished.
But, this is what happen when I restart my phone the normal way. I press and hold the power button, the dialog of Power off, Reset and Airplane mode came out, tapped twice the reset button and phone went restarting and just.... died. I remember that when I soft restarted my phone, the battery was on 72%. So I tried any trick in the books to turn on my phone again like combinations of pressing buttons, then with USB cable, charger, etc, but nothing was responsive. It's like the phone was clinically dead.
My phone is still under warranty and I will probably end up taking it to the T-mobile store, but the point of this thread is to inform others of the situation like mine and see if someone else had the same problem?
Maybe someone will post a solution what to do in situations like this?
If I find any solution, I will update this post with all the details.
You probably done it.But have you plugged it into A computer to see if the computer can detected it?
Essex_Hal said:
You probably done it.But have you plugged it into A computer to see if the computer can detected it?
Click to expand...
Click to collapse
Yes i did, nothing shows in Device Manager. As I said, I tried every possible trick to wake the phone up, but it was unsuccessful.
I end up taking it to the carrier store cuz it is still under warranty. They told me if they can't fix it, they'll probably give me a new one or to wait for Galaxy A72 To arrive in 2 weeks. We'll see what happens.
BorisMKD said:
Yes i did, nothing shows in Device Manager. As I said, I tried every possible trick to wake the phone up, but it was unsuccessful.
I end up taking it to the carrier store cuz it is still under warranty. They told me if they can't fix it, they'll probably give me a new one or to wait for Galaxy A72 To arrive in 2 weeks. We'll see what happens.
Click to expand...
Click to collapse
Least you still have A warranty to help you.
Good luck with it.Hope you don't lose your data if it's still on the phone.
Essex_Hal said:
Least you still have A warranty to help you.
Good luck with it.Hope you don't lose your data if it's still on the phone.
Click to expand...
Click to collapse
They fix it, it said it was software problem, got stuck on rebooting. I get it today (2 weeks later) and it worked. They managed to turn it on but without a factory reset, every app was there, every picture, video, contacts, call history, etc. I don't know how they did it, but they did. So when I got my phone back I tried to restart it normal way, long press of the power button, then tap Restart and again restart. The phone restart it without a problem. I was happy. Then later that day (2 hours ago when I'm writing this, I notice that always on display when i touch the phone screen will show up but doesn't switch off after 10 seconds (I set it up like that), instead it started to blink in intervals like i was touching the screen continuously. Then I did a deep soft reset. You know, when you press Volume down and Power button at the same time and.... got the same problem again. Phone is non functional, none combination of pressing buttons worked, just like i describe it in the OP. Just for information, I did the same on my previous phone Galaxy A7 2018 and never had this problem. I did it on this phone too, never had a problem. Then I remember it that on both phones when i do that and not having problems were running on Android 10. this phone now update it to Android 11 and that buttons combination is probably bricking the phone. It's just a thing I notice. So I am planning to call the official service that fixed the phone how did they do it, so maybe I can do it myself too. I don't want to wait for another 2 and a half weeks.
I am facing the same issue. And I think my warranty is out. Did you get to ask them how can you turn it on yourself!!
I would really appreciate some help here!
BorisMKD said:
Ok, so here is to explain what happened, so you can have a clue what am I talking about.
I bought Galaxy A71 a month ago (give or take), so out of the box it had Android 10. The phone was working flawlessly. Battery life awesome, pictures from camera great, etc. So, few days ago on March 26, 2021, an update to Android 11 came in. I am a tech nerd, I know about phones, rooting, flashing, etc.
So, I saw that I have around 78-80% of the battery so it was enough to download and install Android 11.
Downloading and installing and optimizing apps after went smooth as silk. I usually soft restarting my device after any software update, so I did that after the installation of Android 11 was entirely finished.
But, this is what happen when I restart my phone the normal way. I press and hold the power button, the dialog of Power off, Reset and Airplane mode came out, tapped twice the reset button and phone went restarting and just.... died. I remember that when I soft restarted my phone, the battery was on 72%. So I tried any trick in the books to turn on my phone again like combinations of pressing buttons, then with USB cable, charger, etc, but nothing was responsive. It's like the phone was clinically dead.
My phone is still under warranty and I will probably end up taking it to the T-mobile store, but the point of this thread is to inform others of the situation like mine and see if someone else had the same problem?
Maybe someone will post a solution what to do in situations like this?
If I find any solution, I will update this post with all the details.
Click to expand...
Click to collapse
have same issue too anyways to fix it?
Bricked Pixel 5a/QUSB code of death
Has anyone found a solution to the QUSB code of death? I entered the club last week. I was using my Pixel 5a as usual, scrolling through social media. Then suddenly, the screen freezes, the phone shuts off, reboots, freezes on the Google logo, then shuts off. Has not turned on since.
I have done all of the rudimentary “diagnostic solutions” but to no avail. When I plug the phone into my computer, the QUSB device code shows up in device manager.
I filed a request to obtain a replacement/repair with Google last week. They gave me the option to replace the device after determining it was bricked. However, Google seems to think it’s liquid damaged and ineligible for repair/replacement under the warranty. The phone has never had any sort of extensive liquid contact.
I am currently waiting to receive the same exact phone back. So far, I have not been able to find a legitimate solution other than sketchy “freezer” fixes and uncontrolled banging around the device with the hopes of it turning on again.
Has anyone figured out a legitimate solution to the same problem among multiple generations of Pixel devices?
can you get into bootloader? power on + vol down.
or a response when you have it plugged in with adb devices or fastboot devices?
or try a force off? power + vol down + vol up for about 30 seconds then try to power on again?
I have already tried those solutions. So far, nothing has worked.
wow. i don't know what's going on. mine did the same thing on sunday. got it to clean flash the official 13 with the chrome flash tool. was getting set back up and it happened again. and i just replied to another thread on here about someone it happened to. they better not tell me mine is suspected to be liquid damaged. but if they're not gonna replace it, i suppose you could try the freezer trick. and the best thing to do would probably buy a cheap 3a and trade it in for a 6a. maybe i shouldn't go with pixels anymore though. only had the 3a and now this one. they should get back to me tomorrow. i gave up trying to fix it the 2nd time it happened. wouldn't boot into userspace fastboot. never saw the qusb issue
Same thing just happened to my wife's 5a while she was browsing Facebook. There is no user accessible fix for this; while the QPST/QFIL programs may be found online, the MBN files necessary to reimage the device are not.
If you bought your device within the last 12 months, you should be able to get it repaired under warranty.
Here is the link for warranty repair.
V0latyle said:
Same thing just happened to my wife's 5a while she was browsing Facebook. There is no user accessible fix for this; while the QPST/QFIL programs may be found online, the MBN files necessary to reimage the device are not.
If you bought your device within the last 12 months, you should be able to get it repaired under warranty.
Here is the link for warranty repair.
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My wife's phone now has this issue and we have important pictures on there we don't want lost. Is there a way to use the QPST program to get files off of the phone? Is there another way to get the files off of the phone when we cant get the device to even power on? When I plug it into a computer, I do get the QUSB device to appear.