I am having a strange issue on my Galaxy S10e that I have never seen before. I have found that the antivirus app on my phone will, usually in the morning, perform a real-time scan on a few random Google Play apps on my phone that were not updated. I do not have an SD card , so nothing is remounting. I have auto update in the Play Store turned off. If I check these apps in the Play Store I find that they were not updated, also. Which antivirus I am using does not seem to matter, the same thing happens with both Sophos Intercept X and Avira. I currently have both of them on my phone and they will both report scanning the same apps. The same thing happened when I only had one of them installed. Why is this happening? Has anyone else ever seen this?
You don't really need an anti virus if you get the security patch updates. With that said, it seems like there might be a setting somewhere (either from within the app or phone settings) that needs to be adjusted so it scans your entire phone. Maybe the anti virus needs a certain permission you don't have set or needs updating. These are all my guesses.
StoneyJSG said:
You don't really need an anti virus if you get the security patch updates. With that said, it seems like there might be a setting somewhere (either from within the app or phone settings) that needs to be adjusted so it scans your entire phone. Maybe the anti virus needs a certain permission you don't have set or needs updating. These are all my guesses.
Click to expand...
Click to collapse
Thanks for your reply. Both of the apps will scan my whole phone either manually or automatically if I set it, but my understanding is that scanning the whole phone is a waste of time if you have the real-time scanning turned on, which is what I'm using and referring to. Only apps that are added or updated should be scanned automatically, but I have random other apps that show at being scanned at various times.
Thread closed as requested by OP and continued here - https://forum.xda-developers.com/android/help/antivirus-scanning-apps-werent-updated-t4100571
Related
All of a sudden my nooted Nook Color, which has been running beautifully for a long time, refuses to download new apps or updates in the Market app. They are stuck at "Starting download..." forever.
I have tried unmounting/mounting my SD card, and changing my status in Gmail (following instructions in other threads) but to no avail. For obvious reasons I can't toggle between Wifi/3G either. So I don't know what to do...
I have also tried stopping/cancelling all downloads and wiping the data for Market and rebooting the Nook.
OMG! After doing all of the above, in no particular order, when I went into Settings -> Manage Applications, all of a sudden all of the previously stuck downloads downloaded automatically - even the ones I had cancelled.
Now everything is working again. Just thought this might help someone else with the same problem in the future.
Yeah, I have that issue on rooted 1.2. Sometimes the only way to get it working is to clear cache, force stop, or reboot. Annoying, sure, but I don't install that many apps to make me pass on the rooted's better battery life.
Interesting.. I just had the same issue on CM 7.0.2.
I tried everything from other threads with no luck. Then I remembered that I disabled a lot of things with Autostarts. Autostarts is an app that can prevent other apps from starting upon certain events.
Apparently I disabled Marked from starting upon com.android.vending.*, some *intent.RECEIVE and some other events. Once I enabled these events I was able to download and install everything.
I read many people have the same problem and most of them probably don't have Autostarts app. My case could be coincidence or, maybe, some notification mechanism breaks in Android in some cases.
bengt_a said:
Now everything is working again. Just thought this might help someone else with the same problem in the future.
Click to expand...
Click to collapse
OK, now this is even weirder. I downloaded some new apps and updated all apps that needed updating, but after that no downloads worked again for about 12 hours. But then this morning miraculously they started by themselves - again. Seems very erratic...
Good for you...for me NOT
I have the exact same problem you reported (ie, apps I try to download to my rooted HTC Magic suddenly became stuck in "Starting download..."
I did everything you did and including checking in Settings -> Manage Applications, but all without success. What I have not done is enable "Market from starting upon com.android.vending*, "*intent.RECEIVE and some other events" as suggested by Miksha since I don't have a clue as to how to do that.
So if someone can advise me on how to "enable events" and/or has another solution to offer, I would be appreciative.
Laurie
LAFitz said:
I have the exact same problem you reported (ie, apps I try to download to my rooted HTC Magic suddenly became stuck in "Starting download..."
I did everything you did and including checking in Settings -> Manage Applications, but all without success. What I have not done is enable "Market from starting upon com.android.vending*, "*intent.RECEIVE and some other events" as suggested by Miksha since I don't have a clue as to how to do that.
So if someone can advise me on how to "enable events" and/or has another solution to offer, I would be appreciative.
Laurie
Click to expand...
Click to collapse
If you don't have autostarts app you probably don't need to enable anything. I had to enable events because I disabled them in autostarts prior to that. You could not do that without autostarts.
It is probably possible that events are disabled because of something else. The only way I know to check this is to buy autostarts (one dollar app).
Having a problem in which app or task reappears in the foreground after pressing the Home button. Also, if I tap the recent apps button, the list of apps appears and then just as quickly brings the most recent app into the foreground automatically again. It happens so quickly that the "x" for closing the apps in the list doesn't even have a chance to appear or let me swipe them away.
Something else that seems to happen along with this problem is that parts of any given app start freezing (i.e. unresponsive links, menu options, etc) while other parts of the app can be tapped/pressed. For example, if I'm in the android settings menu, I may not be able to select one option in a list but I can select the option right above it. This appears to be totally random. If I back out of that menu and/or clear the app from the app list, I can go back and select that same menu option just fine.
This seems to only have started after I added a second user on the phone. I guess it could be that the phone doesn't have enough memory to handle both users, but why would ANDROID then build that feature into it's phone OS?
Fixes I've tried so far (based on extensive research on forums and web search):
Restarting the phone - works temporarily but the issue(s) returns within minutes.
Clearing the phone's cache - no difference
Clearing app cache for each app - no difference
Uninstalling unneeded apps - no difference
Disabling bloatware - no difference
Clearing Google now and search - temporary fix, problem returned soon
Turning off Google now and search - temporary fix, problem returned soon
Factory reset, reinstalled from backup - temporary fix, problem eventually returned
Factory reset, setup both users from scratch - temporary fix, problem eventually returned.
I have a Moto X xt1097, Android 5.1 stock, non-rooted
Any help or responses appreciated!
dgiberga said:
Having a problem in which app or task reappears in the foreground after pressing the Home button. Also, if I tap the recent apps button, the list of apps appears and then just as quickly brings the most recent app into the foreground automatically again. It happens so quickly that the "x" for closing the apps in the list doesn't even have a chance to appear or let me swipe them away.
Something else that seems to happen along with this problem is that parts of any given app start freezing (i.e. unresponsive links, menu options, etc) while other parts of the app can be tapped/pressed. For example, if I'm in the android settings menu, I may not be able to select one option in a list but I can select the option right above it. This appears to be totally random. If I back out of that menu and/or clear the app from the app list, I can go back and select that same menu option just fine.
This seems to only have started after I added a second user on the phone. I guess it could be that the phone doesn't have enough memory to handle both users, but why would ANDROID then build that feature into it's phone OS?
Fixes I've tried so far (based on extensive research on forums and web search):
Restarting the phone - works temporarily but the issue(s) returns within minutes.
Clearing the phone's cache - no difference
Clearing app cache for each app - no difference
Uninstalling unneeded apps - no difference
Disabling bloatware - no difference
Clearing Google now and search - temporary fix, problem returned soon
Turning off Google now and search - temporary fix, problem returned soon
Factory reset, reinstalled from backup - temporary fix, problem eventually returned
Factory reset, setup both users from scratch - temporary fix, problem eventually returned.
I have a Moto X xt1097, Android 5.1 stock, non-rooted
Any help or responses appreciated!
Click to expand...
Click to collapse
The answer is simple, it is caused by your second user.
Sent from my XT1095 using Tapatalk
AGISCI said:
The answer is simple, it is caused by your second user.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Well, I considered that as PART of the issue, sure. But isn't Android 5.1 supposed to support multiple users? If so, what about having a second user is causing the issue?
More info. I set up the second user for my business, using a separate Gmail account; minimal apps under that user (mostly Google's business products). I kept getting the two accounts mixed up when both were logged in under the same user.
dgiberga said:
Well, I considered that as PART of the issue, sure. But isn't Android 5.1 supposed to support multiple users? If so, what about having a second user is causing the issue?
More info. I set up the second user for my business, using a separate Gmail account; minimal apps under that user (mostly Google's business products). I kept getting the two accounts mixed up when both were logged in under the same user.
Click to expand...
Click to collapse
It does "support" it. But you must remember that everything is shared, memory, storage, processor, and network, so the phone is a limit. The better the phone, the better it works.
Even when you are not using the other account it is using all of those things in the background, it checks for emails, google play updates, and if you installed apps those apps run in the background even while you are on the other user.
It is an Android feature yes, but for example our phone only has 2GB of memory which most likely ran out from so much usage.
Personally I have 2 phones, one for business and my personal phone.
I don't know if this is true, but maybe android 6.0 would get better performance thanks to Doze. Maybe the other user account gets put into Doze mode to save resources. Just a thought, but I am only guessing.
Sent from my XT1095 using Tapatalk
AGISCI said:
It does "support" it. But you must remember that everything is shared, memory, storage, processor, and network, so the phone is a limit. The better the phone, the better it works.
Even when you are not using the other account it is using all of those things in the background, it checks for emails, google play updates, and if you installed apps those apps run in the background even while you are on the other user.
It is an Android feature yes, but for example our phone only has 2GB of memory which most likely ran out from so much usage.
Personally I have 2 phones, one for business and my personal phone.
I don't know if this is true, but maybe android 6.0 would get better performance thanks to Doze. Maybe the other user account gets put into Doze mode to save resources. Just a thought, but I am only guessing.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
OK, I was afraid of that. It makes sense though.
I also noticed that the problem only occurs in the second user profile but not my original user profile; I'm guessing that this is because the Android OS gives the original user priority access to resources at any given moment. Or maybe the first user profile is more resource intensive. Just a guess really.
Well, I don't have money for a second phone right now. I'll have to figure out another way to keep those accounts more easily separated.
Thank you again for your help AGISCI!
Rather than running two user accounts you can run 2 Google accounts as a single user. Hence, all your Google business apps work is saved under your business Gmail account. I've been using it this way for years with little effect on phone resources.
kboya said:
Rather than running two user accounts you can run 2 Google accounts as a single user. Hence, all your Google business apps work is saved under your business Gmail account. I've been using it this way for years with little effect on phone resources.
Click to expand...
Click to collapse
Thanks kboya. That's actually how I started out, but it started getting tricky keeping accounts straight (i.e. chrome would keep defaulting to my personal account instead of my business account when I was signing up for different services, etc.). So, I thought the 2nd user idea would solve it nicely; still would if I could get hardware to support it.
Fair play. IMO multiple users was meant for tablets (less sensor and signal stress) and those with kids who only run games. It'll do what you want, but only at a pinch, a 6P might manage it better.
I have this strange problem with my N6 in that after about 2 days use it becomes quite laggy and unusable requiring a restart. When this happens the camera becomes unusable as with HRD+ off, taking a picture from pressing the shutter button to an image being captured can take several seconds. This isn't really acceptable.
And every now and then I clear the cache also which helps but seems a bit drastic.
Can anybody think what might be causing this? It's quite annoying as you might expect and didn't appear to be like that when I first bought the phone.
I don't run anything fancy and use a standard wallpaper (no active ones) and very few if any background tasks apart from the usual Google ones.
Maybe when (and if) Nougat comes out for it, it might improve but it seems strange that a phone would do that.
Thanks
lchiu7 said:
I have this strange problem with my N6 in that after about 2 days use it becomes quite laggy and unusable ......
Can anybody think what might be causing this?
Click to expand...
Click to collapse
An app or Google play services.
Try Advanced Task killer and uninstall the Google services updates.
Flash a custom ROM and use a good Kernel... Problem solved.
Sent from my Nexus 6 using XDA-Developers mobile app
If your phone doesn't run hot without reason, you should backup your important internal stuff to PC or USB and flash a clean factory image to wipe the phone totally.
First i would try shayneflashindaily's advice.
Thanks. I installed Advanced Task Killer and killed a few tasks that I didn't know were running and that seemed to help. Not clear to me how to uninstall Google Drives l Services Update.
It does run hot sometimes for no apparent reason but while I'm happy to do factory reset I'm not sure I want to flash a custom ROM or kernel.
Doesn't a different kernel require root? The bootloader is unlocked but I never was able to gain root and given I use credit card payment over NFC I think root would break that.
I had the same problem and i've opened the very same thread.
No matter what advice i followed or what app i used to fix the problem, neither truly fixed it 100%. You will experience the same problem after a bit, along with low battery and general hotness of the phone.
Only one cure to it: decrypt your phone. It's the only way and that fixed 100% my problems. So you need a force encrypt disabled rom such pure nexus and Fed Patcher. That means you need to install also TWRP.
The main culprit is the forced encryption.
lchiu7 said:
Not clear to me how to uninstall Google Drives l Services Update.
Click to expand...
Click to collapse
Settings - Apps - select Drive and uninstall.
Do this with all apps you don't use.
I use credit card payment over NFC I think root would break that.
Click to expand...
Click to collapse
Root will break NFC paying, but some managed to unroot add card number and root again.
Decryption will speed up a bit the performance, but you need root access.
A prerooted stock rom of Danvd is a good choice, but take care with rooting as long as you need apps that refuse to work with rooted phones.
NLBeev said:
Settings - Apps - select Drive and uninstall.
Do this with all apps you don't use.
Click to expand...
Click to collapse
The poster said remove Google Play Services. That's what I am not sure about how to uninstall. On my phone the options Disable and Force Stop are both greyed out.
NLBeev said:
Root will break NFC paying, but some managed to unroot add card number and root again.
Decryption will speed up a bit the performance, but you need root access.
A prerooted stock rom of Danvd is a good choice, but take care with rooting as long as you need apps that refuse to work with rooted phones.
Click to expand...
Click to collapse
That seems like a bridge too far for me. The only reason I considered rooting the N6 before was to enable the notification light which apparently does exist on the N6 but requires Root for LIghtflow to use it. I decided the alternative of the Amoled notifications was good enough and provided more information
lchiu7 said:
The poster said remove Google Play Services. That's what I am not sure about how to uninstall. On my phone the options Disable and Force Stop are both greyed out.
Click to expand...
Click to collapse
You have to check out the Android device manager in Settings - security - device administrators.
For more info - follow the link.
https://www.androidpit.com/google-play-services-what-is-it-and-what-is-it-for
The link doesn't work but I can't see anything about who is a device administrator - just a few services like Gmail, Android Pay and Android Device Manager
lchiu7 said:
The link doesn't work but I can't see anything about who is a device administrator - just a few services like Gmail, Android Pay and Android Device Manager
Click to expand...
Click to collapse
Try the link again; the last slash is removed. It should work now.
Device admin... Uncheck Android device manager.
I disabled Android Device Manager but still cannot disable Google Play Services as it's greyed out.
Might leave it as I do need Google Play Services
Deleted (wrong thread)
Accidentally I stumbled upon the folder gangyun and pref_storekeytool inside.
I scanned the Maze with an antivirus scanner and beautysnap.apk was reported as adware.
I guess beautysnap.apk is part of the system camera?
Unfortunately no app can beautify me, so I would like to delete this app. Is it safe to do it?
TIA
bestunameever said:
Accidentally I stumbled upon the folder gangyun and pref_storekeytool inside.
I scanned the Maze with an antivirus scanner and beautysnap.apk was reported as adware.
I guess beautysnap.apk is part of the system camera?
Unfortunately no app can beautify me, so I would like to delete this app. Is it safe to do it?
TIA
Click to expand...
Click to collapse
What virus scanner did you use? I've just received my Maze Alpha X. There are some bad things about this phone, I'm a bit disappointed. The worst in my case is that the front camera doesn't work. It's like there's no camera at all.
Yeah unfortunately this phone is loaded with precarious apps, adupsfota for instance disguised as the ota wireless update is full of dodgy adware/spyware and if you look at the permissions your see just how worrying it is, it has permission to access banking apps, android pay, key-logger, microphone, camera the list goes on, I've disabled it several times but it manages to re-enable itself. Beautysnap is also a bad one which I have managed to disable for good, LocationEM2 is another suspect app, Fotaprovider which is also adups related. Basically this phone really needs an alternative kernel/custom rom before it can be safely used but as far as I'm aware there isn't one as yet.
The CPU usage is always very high too which is not a great sign, not good at all, I'm surprised Amazon can sell phones in this state tbh.
McSwifty said:
Yeah unfortunately this phone is loaded with precarious apps, adupsfota for instance disguised as the ota wireless update is full of dodgy adware/spyware and if you look at the permissions your see just how worrying it is, it has permission to access banking apps, android pay, key-logger, microphone, camera the list goes on, I've disabled it several times but it manages to re-enable itself. Beautysnap is also a bad one which I have managed to disable for good, LocationEM2 is another suspect app, Fotaprovider which is also adups related. Basically this phone really needs an alternative kernel/custom rom before it can be safely used but as far as I'm aware there isn't one as yet.
The CPU usage is always very high too which is not a great sign, not good at all, I'm surprised Amazon can sell phones in this state tbh.
Click to expand...
Click to collapse
Could you please say what scanner did you use?
dangerous666 said:
Could you please say what scanner did you use?
Click to expand...
Click to collapse
Ive used a few but the adware/malware/spyware that the phone has installed as standard on the kernal/rom it's shipped with are installed as system apps with the exception of beautysnap so you need to go through them manually. I used an app called SystemPanel2, it's a great app that gives you a really complete overview of whats running on your phone and what not, it can record system processes, memory, battery and cpu usage over a period of time as well as network stats.
McSwifty said:
Ive used a few but the adware/malware/spyware that the phone has installed as standard on the kernal/rom it's shipped with are installed as system apps with the exception of beautysnap so you need to go through them manually. I used an app called SystemPanel2, it's a great app that gives you a really complete overview of whats running on your phone and what not, it can record system processes, memory, battery and cpu usage over a period of time as well as network stats.
Click to expand...
Click to collapse
I couldn't be able to find those suspicious apps. I've run a bunch of virus/malwares scanner, nothing reported. I've installed SystemPanel2 and I didn't find the processes you list. I believe our phones run different firmwares. I've got mine from Gear Best.
dangerous666 said:
I couldn't be able to find those suspicious apps. I've run a bunch of virus/malwares scanner, nothing reported. I've installed SystemPanel2 and I didn't find the processes you list. I believe our phones run different firmwares. I've got mine from Gear Best.
Click to expand...
Click to collapse
Under your Wireless Update system app what does it say? On mine for instance is says "com.adups.fota". If your firmware is good/clean then that's a good sign that if I put a fresh stock rom on here it should be fine, I was thinking maybe all the maze alpha firmware's were affected.
My com.adups.fota "seems" to be clean.
For hibernating apps on my rooted Alpha X I use SD Maid Pro.
Under app control you set several things
A) Hibernate the app
B) Disallow start on boot
C) Look up where all the files of the app are located
D) Remove app completely
E) etc
bestunameever said:
My com.adups.fota "seems" to be clean.
For hibernating apps on my rooted Alpha X I use SD Maid Pro.
Under app control you set several things
A) Hibernate the app
B) Disallow start on boot
C) Look up where all the files of the app are located
D) Remove app completely
E) etc
Click to expand...
Click to collapse
No such thing as clean addups I'm afraid dude.
A newly discovered malicious app is found on China-made mobile devices running the Android OS. This is a baked-in system app used to update the device’s firmware but is found to also steal personal information, among other things. A blog is recently published about this malware by Kryptowire.
Already we have had inquiries on whether we detect Adups or not. The answer to that is I believe we do. You see, the app in question, which goes by the package name of com.adups.fota, has a couple of variants. There is an older version seen around 2014 and a newer version that emerged mid-2016. This older version we detect and have done so since 2014. I can verify that this older version was indeed pre-installed on various Chinese mobile devices bought cheaply on online stores, mainly Amazon. I know this because ever since we started detecting this older version of com.adups.fota, we have received support tickets periodically about why we are detecting a system app that cannot be uninstall—I’ll get to how to address this later.
Click to expand...
Click to collapse
https://blog.malwarebytes.com/cybercrime/2016/11/mobile-menace-monday-adups-old-and-new/
I want to know if theirs a firmware for the Maze Alpha and the Alpha X without addups baked in, I hope so because it's a great phone otherwise.
*SOLVED*
Deleted whatsapp images folder which had null images in it and now it works. Weird thing is I don't have folder backup on and what does that folder have to do with getting my photos?
I have had a lot of devices including the Zenfone6 before the Zenfone 8 (8/256) I just got and I have never had any issues with Google Photos.
On this device however Google Photos does not work.
It is stuck on "Getting your photos..." for days without getting any photos what so ever, and without getting my photos it can't start to backup my new photos.
I have tried
Rebooting
Updating
Uninstalling
Installing
Clear Cache
Clear Storage
Turn Off
Turn On
Restart
I uninstalled and reinstalled multiple times but it does nothing. I also monitor transfer speeds and I can see that it isn't doing anything. My network is fast, around 300/50 speeds so this should be more than plenty to load some low res previews.
And best result I got was that it got about 10% of my pictures before just getting stuck again.
Without Google Photos the device for me is not usable.
I am using Photos since day one and it works well. Sounds like you may have to check all app permissions if they are set. Additionally finish the process of other Google apps like Store, services, mail etc as you might have missed some access allowance somewhere.
And it will not hurt to update the phone with Today's new version.
Kemez said:
I am using Photos since day one and it works well. Sounds like you may have to check all app permissions if they are set. Additionally finish the process of other Google apps like Store, services, mail etc as you might have missed some access allowance somewhere.
And it will not hurt to update the phone with Today's new version.
Click to expand...
Click to collapse
I have finished all other google services. I have given Photos all access and data access for wifi and mobile. Also if I would have missed something it wouldn't explain how I once got like 10% of my images, which I know after last reinstall don't get again.
Installed latest update. Checked all settings
I have no power savings on, unlimited data allowed. Wifi or Mobile makes no difference.
Unlimited Mobile data usage set for Photos. But it just doesn't do anything.
Due to some MFA applications I need daily I can't factory reset without it being a hassle for a lot of people without having another phone.
So what's another good small Android phone in 2021?
So After deleting my Whatsapp Images folder it started working. The odd thing here is that I don't even hav Folder backup enabled, for any folder none the less for the Whatsapp folder.
This is obviously a bug in Photos where it checks folders.
Not sure if this helps, but on my Pixel, the Photos doesn't always sync up new files that are externally loaded (not taken through the camera). However, if I open the Files app and browse to the folder, it gets refreshed. This might help someone as I spent quite some time trying to get the app to recognize the new files.