Mi Cloud Backup not working - Redmi K20 Pro / Xiaomi Mi 9T Pro Questions & Answe

Since my phone has been updated to Android 10, Mi Cloud Backup has not worked once, either by schedule or by manual operation. It gets to 5% and then hangs, saying "5% Backing Up..." indefinitely until the phone is rebooted.
It's a completely standard phone running MIUI Global 11.0.6 but has been doing this for months on previous software versions. I foolishly deleted the last successful backup in an effort to see if that will resolve the issue but it didn't and now I don't have any backup for this device.
Has anyone else experienced this issue? Or have any suggestions as to how to resolve it? I don't want to perform a factory reset to resolve this issue as the hassle of setting the phone back up from scratch (without a backup to reinstall) is more aggro than the issue I'm trying to resolve.
It's not an issue with my MI account as I have a second MI phone (my old Mi Max 2) that still backs up to Mi Cloud without issue, and I have plenty of cloud space left.
Thanks

I have a similar problem with my Mi Max 3. However, this backup moves to 94% quickly, then sits there for about 20 seconds. It then fails with a message "Connection was interrupted. Try again".
The sync data works for the Gallery, Messaging, Call log, etc, but it always fails with the Home Screen backup.

I am also facing same issue ..I have two mi phones in which same account is there ..in both mobiles it's not working ..one is note 5 pro and one is note 8 pro ..it goes till 99 percent then says connection interruted ..why is this happening ..pls help ..last update is decmber 2020 ..after that it's not happening ...and in my mi max mobile back is taking place ..that is different mi account ..and I have cloud subrciption of 50gb ..pls help and email me if anyone has solution ..thanks guys

Happens to me aswell Mi 9T, any fixes?

Related

XiaoMi Mi 8 & Mobvoi TicWatch Pro Wear OS - not working with each other

Hi Everyone
I had my XiaoMi Mi 8 since Aug 2018 (brought in China).
My XiaoMi Mi 8 phone is running the original/stock Chinese ROM, with latest updates whenever availiable.
Google Play Store was not availiable when I brought the device, but I have found ways to install Google Apps on it.
I have fully working Gmail/Google Maps/Google Calendar etc on it.
Sept 2019 I brought a Mobvoi TicWatch Pro smart watch that is running Wear OS.
I've tried setting up/linking them but failed.
I've link the phone and watch via Bluetooth
I've download Wear OS app on my Mi 8 which is the app that you need to setup/link the watch and the phone.
I've got to the point where on the phone ask you "Choose which Google Account to copy to your watch", I've select an account, click Next
then the screen is just stuck on that screen that won't go any further (not crashed as the loading blue circle is keep going round)
I have tried many time but it got stuck everytime at this same place.
Since then, to a point I gave up, and tried to setup on an older phone OnePlus 3 (brought in the UK).
The setup went smoothly without any hitch.
I have used the smart watch with OnePlus 3 til today.
It wasn't ideal because OnePlus 3 is an old phone, the battery life is very short now.
And I use smart watch to record my hiking/exercises, which sometime have to be multidays outdoor without charging between.
So, now its Xmas and I have a bit more time to look at this problem.
I wonder if anyone have both Mi 8 and a Wear OS smart watch that experienced problem setting up on it?
I have search a bit on the internet and some says that the Wear OS don't like the phone's Chinese ROM
Would a Global ROM solve this issue?
Any advice/suggestion welcome.
Many Thanks in advance & Merry Xmas
Andy
If no one else is having the same problem
Would flashing a Global ROM solve this kind of problem?
Many Thanks
Andy

Phone going to lock screen when lost signal

I recently bought an MI 9 Lite and I am experiencing a problem with the device daily.
Constantly while in use, the phone simply goes to the lock screen. It happens most of the time when I'm driving with Waze or Google Maps, but it also happened while I was typing a message on Whatsapp with the phone in my hand.
I identified that the situation is occurring when there is a carrier signal failure, but found no explicit setting in the phone menu to lock the screen when the network goes down.
This is hindering the use of the phone and I'm even not using it as a GPS. I've found other people reporting the same situation with this model, but none of them have found a solution yet (https://c.mi.com/thread-2741448-1-0.html).
My phone is running MIUI Global 11.3.4.
Same problem on my mi9 miui 11.0.6
Maybe this bug somehow connected with google smart lock. Cause before i was update my phone from miui 10 i had some problems between smart lock, and always on display. I checked a lot of forums, but noone have no idea why this bug happens. And only on mi9 and miui 11
racastro said:
I recently bought an MI 9 Lite and I am experiencing a problem with the device daily.
Constantly while in use, the phone simply goes to the lock screen. It happens most of the time when I'm driving with Waze or Google Maps, but it also happened while I was typing a message on Whatsapp with the phone in my hand.
I identified that the situation is occurring when there is a carrier signal failure, but found no explicit setting in the phone menu to lock the screen when the network goes down.
This is hindering the use of the phone and I'm even not using it as a GPS. I've found other people reporting the same situation with this model, but none of them have found a solution yet (https://c.mi.com/thread-2741448-1-0.html).
My phone is running MIUI Global 11.3.4.
Click to expand...
Click to collapse
I only saw that when you take out the SIM card, have you tried changing your sim card for a new one?
Hi Guys.
Since I've bought my Mi 9 Lite (nov 2019), I'm experiencing this issue. I tried to update (on 11.0.3.0 Android 10 now), but the only thing that changed is that I have the signal drop and the screen doesn't lock anymore. The signal drops in many situations, but it happens mostly when I try to call someone using whatsapp. I searched a lot, but couldn't find a solution. Someone can help me?
This is very annoying.

Redmi 9 - services has stopped & restarts

Hello, i have problem with Redmi 9 - android services (google, xiaomi panel etc.) has stopped & restarts phone - sometimes once a day, sometimes once an hour, it started a month ago. I tried install many firmwares and nothing. I send phone to repair and they said "phone is working okay" Do you have that problem with Redmi 9 Mediatek NFC? I don't know what can i do, it's very annoying, i have broken phone and can't do anything with this problem.
what did you do before the problem occur?
the stop working issue shows if you uninstalled some complicated apps.
like for example you forced stop/disabled the security center. some apps will show stop working if you did this and you will face the unexpected restart but you will not say that this is a bootloop.
some google apps also has a complicated issue. if you uninstalled connected apps from google you will face the same problem.

Question Note 10 pro max clears screen during whatsapp audio

Hi! I recently bought a Redmi Note 10 pro max and I have noticed a problem that has been bothering me. Every time you listen to whatsapp audios, if the phone is in a vertical position it goes black. If I listen to the audio while keeping the phone horizontal, it works normally. I have already uninstalled whatsapp and installed it again and it did not resolve. Is anyone else experiencing this problem?
Version Android: 12.5.9
Version Whatsapp: 2.21.23.23
Maybe try to reset ur phone but that could delete all your stuff.
If done reset but the issue is still present, then maybe you need to resort to custom ROM.

Question Device Freezing on MIUI 13.0 4 GLOBAL.

My device keeps freezing 3 to 4 times a week after MIUI 13.0.4 global update and I would have to restart the phone to resolve the issue. I never had that issue on MIUI 12.5.9. Is anyone else having the same ???
I had some performance issues and freezes after updating to 13.0.3. Then I performed a factory reset and the phone improved a lot. I still think that 12.5 performed better, but at least it's stable again.
Mine feezes too sometimes, mostly when trying to skip forward youtube videos more aggressively. It either unfreezes after 10-15 seconds or reboots by itself. But only happened 3 or 4 times so far.
13.0.3 Global, waiting for next update
Since the V13.0.3.0.SKFEUXM update I have massive battery drain, Google discovery doesn't work correctly and the notifications aren't erased when I wipe them. Any help please? Thanks
Issues with MIUI13 seems to be a lot. I am rooted and use the EliteROM MIUI13, except for battery all seems to be working fine.
Atrumitos said:
I had some performance issues and freezes after updating to 13.0.3. Then I performed a factory reset and the phone improved a lot. I still think that 12.5 performed better, but at least it's stable again.
Click to expand...
Click to collapse
Hello. I have Xiaomi mi lite 11 global. After the 13 update the battery got really really really bad after it was perfect. Did the factory reset really work?
RosieStar said:
Hello. I have Xiaomi mi lite 11 global. After the 13 update the battery got really really really bad after it was perfect. Did the factory reset really work?
Click to expand...
Click to collapse
For battery issues, I recommend checking "battery", under settings, to see which apps are consuming the most.
In my case, Google Location history and Google Play Services were the top battery consumers. I checked their permissions and found that they were set to "always allow access to location", which resulted in some mad GPS and battery use. After setting them to "only while using the app", battery became just as good as it was with 12.5.
Your experience might be different, especially since you have a completely different model.
Same issue and didn't happen before at all!
Redmi note 10, android 12, Miui version 13.0.3 (stable) updated 23 Mar2022,/Ireland
Since this update my phone has started to hang and freeze and sometimes when I wake up the phone has switched off
Frustrated
I sent feedback (Applications, Feedback) 4 times to Xiaomi and got this reply from them 3 times: ' Dear Customer: Mobile phone System lag/hang when daily use, it is recommended to clean the phone memory, close the background application, leave more running space or restart the phone, and charge it in time. Thanks for your feedback. Mi Phone Feedback Team'
It's so annoying as I've plenty of space on the phone and go change it in time. I use this phone as much as I always do - I'm not the problem here; the update is!
Anyone got solutions? I don't really want to do a factory reset...
Anonymous 77 said:
Same issue and didn't happen before at all!
Redmi note 10, android 12, Miui version 13.0.3 (stable) updated 23 Mar2022,/Ireland
Since this update my phone has started to hang and freeze and sometimes when I wake up the phone has switched off
Frustrated
I sent feedback (Applications, Feedback) 4 times to Xiaomi and got this reply from them 3 times: ' Dear Customer: Mobile phone System lag/hang when daily use, it is recommended to clean the phone memory, close the background application, leave more running space or restart the phone, and charge it in time. Thanks for your feedback. Mi Phone Feedback Team'
It's so annoying as I've plenty of space on the phone and go change it in time. I use this phone as much as I always do - I'm not the problem here; the update is!
Anyone got solutions? I don't really want to do a factory reset...
Click to expand...
Click to collapse
For me the culprit was the MIUI "Security" app. I started the phone in emergency mode then went to settings, apps and deleted cache and data for the Security app. Rebooted the phone and never touch the Security app again - so far it's OK, but this is a very unsatisfactory situation.
HiQual said:
For me the culprit was the MIUI "Security" app. I started the phone in emergency mode then went to settings, apps and deleted cache and data for the Security app. Rebooted the phone and never touch the Security app again - so far it's OK, but this is a very unsatisfactory situation.
Click to expand...
Click to collapse
That's good to know. I just got an updated response on my phone, from Xiaomi developer that they have an update send for me to update or wait for the update ..
Anonymous 77 said:
Same issue and didn't happen before at all!
Redmi note 10, android 12, Miui version 13.0.3 (stable) updated 23 Mar2022,/Ireland
Since this update my phone has started to hang and freeze and sometimes when I wake up the phone has switched off
Frustrated
I sent feedback (Applications, Feedback) 4 times to Xiaomi and got this reply from them 3 times: ' Dear Customer: Mobile phone System lag/hang when daily use, it is recommended to clean the phone memory, close the background application, leave more running space or restart the phone, and charge it in time. Thanks for your feedback. Mi Phone Feedback Team'
It's so annoying as I've plenty of space on the phone and go change it in time. I use this phone as much as I always do - I'm not the problem here; the update is!
Anyone got solutions? I don't really want to do a factory reset...
Click to expand...
Click to collapse
FACTORY RESET WON'T SOLVE UR PROBLEM. I DID IT ALREADY AND NOTHING CHANGES!
MARUS13 said:
FACTORY RESET WON'T SOLVE UR PROBLEM. I DID IT ALREADY AND NOTHING CHANGES!
Click to expand...
Click to collapse
Agreed - same bad result for me.
Problem confirmed: miui 13 sucks!
HiQual said:
For me the culprit was the MIUI "Security" app. I started the phone in emergency mode then went to settings, apps and deleted cache and data for the Security app. Rebooted the phone and never touch the Security app again - so far it's OK, but this is a very unsatisfactory situation.
Click to expand...
Click to collapse
What do you mean by
started the phone in emergency mode...
Is it the standard recovery mode?
davide.cavestro said:
What do you mean by
started the phone in emergency mode...
Is it the standard recovery mode?
Click to expand...
Click to collapse
Yes, standard MIUI recovery, then choose safe mode.
HiQual said:
Yes, standard MIUI recovery, then choose safe mode.
Click to expand...
Click to collapse
I did the same on my wife's phone redmi note 10 pro with miui 13.0.10, upgraded from 12.5 just after unbox - > always suffered from this issue
I'll keep you posted on the outcomes.
davide.cavestro said:
I did the same on my wife's phone redmi note 10 pro with miui 13.0.10, upgraded from 12.5 just after unbox - > always suffered from this issue
I'll keep you posted on the outcomes.
Click to expand...
Click to collapse
Nope, it happened again
davide.cavestro said:
I did the same on my wife's phone redmi note 10 pro with miui 13.0.10, upgraded from 12.5 just after unbox - > always suffered from this issue
I'll keep you posted on the outcomes.
Click to expand...
Click to collapse
The version of Security app is 6.2.3-220622.1.2
Another issue - maybe unrelated? - is that sometimes it takes a couple of seconds or more to turn the screen on, after pressing the power button
HiQual said:
For me the culprit was the MIUI "Security" app. I started the phone in emergency mode then went to settings, apps and deleted cache and data for the Security app. Rebooted the phone and never touch the Security app again - so far it's OK, but this is a very unsatisfactory situation.
Click to expand...
Click to collapse
How did you find out that the culprit was the security app? Having the same issue here.
idung_7 said:
How did you find out that the culprit was the security app? Having the same issue here.
Click to expand...
Click to collapse
Sorry for late reply.
For me, I knew it was the security app because the phone showed a notification saying the security app had stopped, or something like that before it froze, but it definitely said the security app had malfunctioned and that's why I cleared its data.
Hope that helps.

Categories

Resources