Hi, I turn to this forum as a last hope, I have a Motorola Moto e4 Plus xt1776, resulting that I lost some important files and wanted to try to recover them, in short, I try to root the phone, but I could not, I only activate the fastboot following the steps from of a forum.
When I had the fastboot activated, note that the boot logo had changed and lotrate to change, but in the end it got a horrible one, after I saw that some applications like netflix no longer grabbed them, and I decided to block it again thinking that everything would return to how it was Before, it locks the bootloader and it turns out that now I have my phone with a horrible startup logo, without my important files and I also cannot download my netflix which clearly before if I could, I don't know what could be worse (At least the phone works) . I need your help, please download a motor tool for the pc called rescue and smart assistant, but I don't know if that will help me to have it as I had before doing everything.
Without more to say thank you very much, I would really appreciate it, if you help me put it as it was before, with its original logo and everything as it was when I bought it, he could never install the TWRP, never go beyond that.
I believe that the phone believes that it still has the bootloader unlocked, but this is impossible as it allows me to enable and disable the OEM option.
PS: when I start the bootloader, an image of the green android would come out, now a white square comes out, here I leave the information that the adb gives me:
:\Users\Gastón\Downlo
fastboot devices
Y224B52HP fastbo
C:\Users\Gastón\Downloads\Motorola\platform-tools_r30.0.1-windows\platform-tools
>fastboot oem device info
(bootloader) 'device' is not
a supported oem command
(bootloader) See 'fastboot oem help'
FAILED (remote: '')
fastboot: error: Command failed
C:\Users\Gastón\Downloads\Motorola\platform-tools_r30.0.1-windows\platform-tools
>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8920-BD.41
(bootloader) product: owens
(bootloader) board: owens
(bootloader) secure: yes
(bootloader) hwrev: P3A
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SKHYNIX HAG4a2 RV=08 PV=A5 FV=00000000000000A5
(bootloader) ram: 2GB SKHYNIX LP3 DIE=8Gb M5=06 M6=04 M7=00 M8=1F
(bootloader) cpu: MSM8920
(bootloader) serialno: ZY224B52HP
(bootloader) cid: 0x0032
(bootloader) channelid: 0x86
(bootloader) uid: BD529D6C00000000000000000000
(bootloader) securestate: flashing_locked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 256691592100280583
(bootloader) meid:
(bootloader) date: 08-25-2017
(bootloader) sku: XT1776
(bootloader) battid:
(bootloader) iccid: 89011202000051822440
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time:
(bootloader) ro.build.fingerprint[0]: motorola/owens_sprint/owens:7.1.1/
(bootloader) ro.build.fingerprint[1]: NCRS26.58-44-25/32:user/release-ke
(bootloader) ro.build.fingerprint[2]: ys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.26.301.32.owens_spri
(bootloader) ro.build.version.full[1]: nt.sprint.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-03800-89xx.0
(bootloader) version-baseband: M8920_02.02.06.79.06R OWENS_NA_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g8087b62 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.8 (GCC)
(bootloader) kernel.version[2]: ) #1 SMP PREEMPT Wed Aug 14 18:44:37 CDT
(bootloader) kernel.version[3]: 2019
(bootloader) sbl1.git: git=MBM-NG-VBD.41-0-gf35bf13
(bootloader) rpm.git: git=aa33522-dirty
(bootloader) tz.git: git=d9e7085-dirty
(bootloader) devcfg.git: git=d9e7085-dirty
(bootloader) keymaster.git: git=d9e7085-dirty
(bootloader) cmnlib.git: git=d9e7085-dirty
(bootloader) cmnlib64.git: git=d9e7085-dirty
(bootloader) prov.git: git=d9e7085-dirty
(bootloader) aboot.git: git=MBM-NG-VBD.41-0-ge117241
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: sprint
all: listed above
Finished. Total time: 0.268s
Related
Hello, I have a moto g 2014 xt1063 , from a friend who gave it to me to repair it (which left me with no more remedies to consult, since I read everywhere and still, I do not find any solution)
The phone gave me already in fastboot mode, with different errors to enter the recovery (boot up) and no way to install a stock, since in all I get "FAILED (remote failure)"
In the roms that I have tried (the ones that are supposed to be stocks for this type of phone). The skinny to know nothing android, I did not know in which stock version was (if 4.4.4 or 5.0.2) I put a fastboot getvar all and I throw this:
(bootloader) version: 0.5
(bootloader) version-bootloader: 4807(*)
(bootloader) product: titan
(bootloader) secure: yes
(bootloader) hwrev: 0x8400
(bootloader) radio: 0x1
(bootloader) emmc: 8GB Sandisk REV=06 PRV=07 TYPE=17
(bootloader) ram: 1024MB Samsung S4 SDRAM DIE=4Gb
(bootloader) cpu: MSM8226 CS
(bootloader) serialno: ZX1D726FMS
(bootloader) cid: 0x000C
(bootloader) channelid: 0x05
(bootloader) uid: B6331F080F000000000000000000
(bootloader) unlocked: yes
(bootloader) iswarrantyvoid: yes
(bootloader) mot_sst: 3
(bootloader) max-download-size: 536870912
(bootloader) reason: Fall-through from recovery boot mode
(bootloader) imei: 353332060924115
(bootloader) meid:
(bootloader) date: 06-20-2015
(bootloader) sku: XT1063
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Mon Jun 27 12:40:47 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/titan_retla/titan_umts:4.
(bootloader) ro.build.fingerprint[1]: 4.4/KXB21.85-23/30:user/release-ke
(bootloader) ro.build.fingerprint[2]: ys
(bootloader) ro.build.version.full[0]: Blur_Version.21.11.23.titan_retla
(bootloader) ro.build.version.full[1]: .retla.en.01
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband:
(bootloader) kernel.version[0]: Linux version 3.4.42-g668a77b ([email protected]
(bootloader) kernel.version[1]: ilclbld31) (gcc version 4.7 (GCC) ) #1 S
(bootloader) kernel.version[2]: MP PREEMPT Tue Aug 26 20:03:02 CDT 2014
(bootloader) sdi.git: git=MBM-NG-V48.07-0-gdc5aeaf
(bootloader) sbl1.git: git=MBM-NG-V48.07-0-g683cb0c
(bootloader) rpm.git: git=MBM-NG-V48.07-0-g71b1aae-dirty
(bootloader) tz.git: git=MBM-NG-V48.07-0-ga27c415
(bootloader) aboot.git: git=MBM-NG-V48.07-0-ge875a20
(bootloader) partition-type: raw
(bootloader) partition-size:
(bootloader) qe: qe 0/0
(bootloader) productid: ZX1D726FMS
(bootloader) sutinfo:
all: listed above
finished. total time: 0.062s
I assumed by what I said that it was a 4.4.4 download from here, the stock firmware, however as I said above the blessed error in the fastboot FAILED (remote failure)
In each command set, the bootloader is unlocked. I already probe with fastboot oem fb_mode_clear, and other things reviewed in xda. I do not know what else to do ... Any solutions? (Clarify the bootloader also throws me the error (bootloader) Failed to flash partition recovery, but by reading does not matter said error)
Now at the moment, after several attempts, I get this "fastboot reason: failure-through from boot boot mode" error.
Try to put a TWRP recovery for titan (do not try some cyanogen), since the errors when flashing the recovery are the same that always throw me.
If you need more information, let me know.
Sorry for my horrible English. I speak Spanish, by the doubts.
From already thank you very much!
Start Up Failed:
Your device didn't start up successfully.
...
Blocked into fastboot - Bootloader logs after wrong firmware adb flashing.
Flashed the android 10 update via lenovo moto smart assistant, it worked, after that it wouldn't recognise my phone, had the boot message "Your device has failed verification and may not work properly" and I tried to get rid of it plus that android 10 looked laggy in comparison with android 9, so i tried to flash the lastest android 9 rom so I bricked my phone. Tried to flash the android 10 rom available here and every rom I found for my phone. My bootloader is locked, i cannot unlock it bc i forgot to unlock oem and I'm stuck with the bricked phone. Tried to flash via RSD Lite, didn't recognise, flashed via adb, via Moto Flash Tool, tried everything. I know it could be blankflashed via EDL Mode, but I cannot get it in EDL mode, i don't have an EDL cable, i can't pin or i don't know how to short-circuit the pinpoint and don't have the tools to disassemble the phone. Please help me, I bought this phone like a week ago and I bricked it in the third day. Thank you very much!
Info form fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-deen_retail-c30fda1-200130
(bootloader) product: deen
(bootloader) board: deen
(bootloader) secure: yes
(bootloader) hwrev: PVT2
(bootloader) radio: 7
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG GD6BMB RV=08 PV=01 FV=0000000000000001
(bootloader) ram: 3GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: ZY326936FS
(bootloader) cid: 0x0032
(bootloader) channelid: 0x00
(bootloader) uid: 01EF607800000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 534773760
(bootloader) reason: Fall-through from normal boot mode
(bootloader) imei: 359548095218017
(bootloader) meid:
(bootloader) date: 06-18-2019
(bootloader) sku: XT1941-4
(bootloader) carrier_sku: XT1941-4
(bootloader) battid: SB18C30734
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue Mar 31 11:14:27 UTC 2020"
(bootloader) ro.build.fingerprint[0]: motorola/deen/deen_sprout:10/QPK30
(bootloader) ro.build.fingerprint[1]: .54-22/6add:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full: <not found>
(bootloader) ro.build.version.qcom: LA.UM.8.6.r1-02600-89xx.0
(bootloader) version-baseband: M8953_37.155.02.28R DEEN_APACDSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.124-perf-gb0c3168-dir
(bootloader) kernel.version[1]: ty ([email protected]) (gcc version 4
(bootloader) kernel.version[2]: .9.x 20150123 (prerelease) (GCC) ) #1 SM
(bootloader) kernel.version[3]: P PREEMPT Thu Jan 30 10:24:24 CST 2020
(bootloader) sbl1.git: sbl1.git
(bootloader) rpm.git: rpm.git
(bootloader) tz.git: tz.git
(bootloader) devcfg.git: devcfg.git
(bootloader) keymaster.git: keymaster.git
(bootloader) cmnlib.git: cmnlib.git
(bootloader) cmnlib64.git: cmnlib64.git
(bootloader) prov.git: prov.git
(bootloader) aboot.git: MBM-2.1-deen_retail-c30fda1-200130
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: reteu
(bootloader) current-slot:
(bootloader) running-boot-lun: 0
(bootloader) running-slot:
(bootloader) slot-suffixes: _a,_b
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: No
(bootloader) slot-successful:_b: No
(bootloader) slot-bootable:_a: No
(bootloader) slot-bootable:_b: No
(bootloader) slot-retry-count:_a: 0
(bootloader) slot-retry-count:_b: 0
all: listed above
finished. total time: 0.180s
Thank you!
Hi,
I woke up with my Moto G5S Plus stuck with bootloop screen (i can just see Hello word during startup and then the phone reboot itself). The phone has all from stock (so officials bootloader and rom)
My goal is not losing precious photos and informations that i would want to preserve or save to my computer.
I already try a lot of things like:
- Safe Boot
- Booting with bootloader with Factory Mode
- Restart multiple time
- Clean cache partition by Recovery mode and by fastboot
- Re-flash stock ROM with fastboot and SANDERS_OPS28.65-36-14_cid50_subsidy-DEFAULT_regulatory-DEFAULT
But still in bootloop.
I try also to looking a lot of posts but seems that is not possibile to download my photos with fastboot/adb/recovery mode with stock firmware.
Other options like:
- Wipe Data partition from Recovery Mode
- Unlock bootloader for boot TWRP and then save my files
- Use Rescue by Rescue and Smart Assistant Tool
Should resolve but they cause the loosing of my data for what i read and if i understand right.
So, is there a way for recover my personal files without losing it during the hard-reset of the phone?
Thanks a lot
Some infos:
Code:
$ ./fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C2.12
(bootloader) product: sanders
(bootloader) board: sanders
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX1BMB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 3GB SAMSUNG LP3 DIE=6Gb M5=01 M6=05 M7=00 M8=7B
(bootloader) cpu: MSM8953
(bootloader) serialno: * hided *
(bootloader) cid: 0x0032
(bootloader) channelid: 0x40
(bootloader) uid: * hided *
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 534773760
(bootloader) reason: Volume down key pressed
(bootloader) imei: * hided *
(bootloader) meid:
(bootloader) date: 08-10-2017
(bootloader) sku: XT1805
(bootloader) carrier_sku:
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time:
(bootloader) ro.build.fingerprint[0]: motorola/sanders_n/sanders_n:8.1.0
(bootloader) ro.build.fingerprint[1]: /OPS28.65-36-14/63857:user/release
(bootloader) ro.build.fingerprint[2]: -keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.28.271.12.sanders.re
(bootloader) ro.build.version.full[1]: tail.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0
(bootloader) version-baseband: M8953_52.61.07.98R SANDERS_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-gfde333e (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]: Tue Aug 13 15:23:08 CDT 2019
(bootloader) sbl1.git: git=MBM-NG-VC2.12-0-g698fb2f
(bootloader) rpm.git: git=92e5e21-dirty
(bootloader) tz.git: git=d95e83f
(bootloader) devcfg.git: git=d95e83f
(bootloader) keymaster.git: git=d95e83f
(bootloader) cmnlib.git: git=d95e83f
(bootloader) cmnlib64.git: git=d95e83f
(bootloader) prov.git: git=d95e83f
(bootloader) aboot.git: git=MBM-NG-VC2.12-0-g07ff23c
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: reteu
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
Finished. Total time: 0.008s
XDrakars said:
Hi,
I woke up with my Moto G5S Plus stuck with bootloop screen (i can just see Hello word during startup and then the phone reboot itself). The phone has all from stock (so officials bootloader and rom)
My goal is not losing precious photos and informations that i would want to preserve or save to my computer.
I already try a lot of things like:
- Safe Boot
- Booting with bootloader with Factory Mode
- Restart multiple time
- Clean cache partition by Recovery mode and by fastboot
- Re-flash stock ROM with fastboot and SANDERS_OPS28.65-36-14_cid50_subsidy-DEFAULT_regulatory-DEFAULT
But still in bootloop.
I try also to looking a lot of posts but seems that is not possibile to download my photos with fastboot/adb/recovery mode with stock firmware.
Other options like:
- Wipe Data partition from Recovery Mode
- Unlock bootloader for boot TWRP and then save my files
- Use Rescue by Rescue and Smart Assistant Tool
Should resolve but they cause the loosing of my data for what i read and if i understand right.
So, is there a way for recover my personal files without losing it during the hard-reset of the phone?
Thanks a lot
Some infos:
Code:
$ ./fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C2.12
(bootloader) product: sanders
(bootloader) board: sanders
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX1BMB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 3GB SAMSUNG LP3 DIE=6Gb M5=01 M6=05 M7=00 M8=7B
(bootloader) cpu: MSM8953
(bootloader) serialno: * hided *
(bootloader) cid: 0x0032
(bootloader) channelid: 0x40
(bootloader) uid: * hided *
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 534773760
(bootloader) reason: Volume down key pressed
(bootloader) imei: * hided *
(bootloader) meid:
(bootloader) date: 08-10-2017
(bootloader) sku: XT1805
(bootloader) carrier_sku:
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time:
(bootloader) ro.build.fingerprint[0]: motorola/sanders_n/sanders_n:8.1.0
(bootloader) ro.build.fingerprint[1]: /OPS28.65-36-14/63857:user/release
(bootloader) ro.build.fingerprint[2]: -keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.28.271.12.sanders.re
(bootloader) ro.build.version.full[1]: tail.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0
(bootloader) version-baseband: M8953_52.61.07.98R SANDERS_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-gfde333e (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]: Tue Aug 13 15:23:08 CDT 2019
(bootloader) sbl1.git: git=MBM-NG-VC2.12-0-g698fb2f
(bootloader) rpm.git: git=92e5e21-dirty
(bootloader) tz.git: git=d95e83f
(bootloader) devcfg.git: git=d95e83f
(bootloader) keymaster.git: git=d95e83f
(bootloader) cmnlib.git: git=d95e83f
(bootloader) cmnlib64.git: git=d95e83f
(bootloader) prov.git: git=d95e83f
(bootloader) aboot.git: git=MBM-NG-VC2.12-0-g07ff23c
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: reteu
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
Finished. Total time: 0.008s
Click to expand...
Click to collapse
Hey, i landed up in similar situation. Did you find a fix?
Thanks
Greetings, I'm recurring to this community since I'm kinda desperate (and a bit hopeless) with my phone. So, I was trying to move from Pixel Experience 10 to PE 11, and the process got stucked in twrp, so foolish me, restarted the phone thinking I was gonna be able to start over. So I find myself with no os on my phone and I can't make it start in anyway.
I tried:
- Rescue and Smart Assistant (the only time it worked, after 4 hours, I don't know if reached the 100% completation, throw an error, didn't took note since I thought the cable got moved and tried to start again, with no luck)
- Using flashboot with the files I got from the stock .zip
- locking bootloader (with no success)
I was able to get different results, in one time, apparently worked but got the "invalid key" when trying to launch. In the phone I got error like "failed to load kernel". I'm still able to enter flashboot, so I don't know how bricked my phone is.
I'm far from being experienced, I was searching old posts but, like I said, I'm not being able to get my phone to work. Hope someone can help me.
Results from fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C2.12
(bootloader) product: sanders
(bootloader) board: sanders
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SKHYNIX HBG4a2 RV=08 PV=A5 FV=00000000000000A5
(bootloader) ram: 3GB SKHYNIX LP3 DIE=8Gb M5=06 M6=04 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: xxxxxxxxx
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1a
(bootloader) uid: xxxxxxxxxxxxxxxxxxxxxxxxxxx
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 534773760
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: (is here but I covered)
(bootloader) meid:
(bootloader) date: 12-08-2017
(bootloader) sku: XT1800
(bootloader) carrier_sku:
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sun Jan 4 8:45:47 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/sanders_n/sanders_n:8.1.0
(bootloader) ro.build.fingerprint[1]: /OPS28.65-36-14/63857:user/release
(bootloader) ro.build.fingerprint[2]: -keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.28.271.12.sanders.re
(bootloader) ro.build.version.full[1]: tail.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0
(bootloader) version-baseband: M8953_52.61.07.98R SANDERS_LATAM_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-gfde333e (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]: Tue Aug 13 15:23:08 CDT 2019
(bootloader) sbl1.git: git=MBM-NG-VC2.12-0-g698fb2f
(bootloader) rpm.git: git=92e5e21-dirty
(bootloader) tz.git: git=d95e83f
(bootloader) devcfg.git: git=d95e83f
(bootloader) keymaster.git: git=d95e83f
(bootloader) cmnlib.git: git=d95e83f
(bootloader) cmnlib64.git: git=d95e83f
(bootloader) prov.git: git=d95e83f
(bootloader) aboot.git: git=MBM-NG-VC2.12-0-g07ff23c
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retar
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
Finished. Total time: 0.176s
Hi!
i have put 10+ hours scouring with google trying to find an answer but no luck
a friend just wants his important pictures off this moto e5 that started going in a bootloop
first bought a new e5 and replaced the old motherboard into it ( shorted power switch )
which allowed to boot into a black screen asking to enter password to start android
put his password in, says Starting android . . . then reboots into a dim Moto boot screen that keeps shutting on and off indefinately
tried LMSA flashing the firmware (had stock firmware, locked ) but did not solve the problem ( used fastboot to flash, to prevent loss of userdata ) getvar seems to confirm flashing was succesful, as the version changed to what LMSA downloaded
here is getvar
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8920-B9.C2
(bootloader) product: nora
(bootloader) board: nora
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 10
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SKHYNIX HAG4a2 RV=08 PV=A5 FV=00000000000000A5
(bootloader) ram: 2GB SKHYNIX LP3 DIE=8Gb M5=06 M6=04 M7=00 M8=1F
(bootloader) cpu: MSM8920
(bootloader) serialno: ZL522CJDL8
(bootloader) cid: 0x000F
(bootloader) channelid: 0x8c
(bootloader) uid: 8AAA5BDC00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 535822336
(bootloader) reason: Volume down key pressed
(bootloader) imei: 354132092918369
(bootloader) meid:
(bootloader) date: 01-12-2019
(bootloader) sku: XT1920DL
(bootloader) carrier_sku: XT1920DL
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time:
(bootloader) ro.build.fingerprint[0]: motorola/nora_trac/nora:8.1.0/OPPS
(bootloader) ro.build.fingerprint[1]: 28.44-26-17-14/ddb17:user/release-
(bootloader) ro.build.fingerprint[2]: keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.28.341.16.nora_trac.
(bootloader) ro.build.version.full[1]: tracfone.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08300-89xx.0
(bootloader) version-baseband: M8920_35.27.11.78R NORA_TRACFONE_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-g7f59b2e4b062
(bootloader) kernel.version[1]: ([email protected]) (gcc version 4.8
(bootloader) kernel.version[2]: (GCC) ) #1 SMP PREEMPT Thu Apr 30 11:39:
(bootloader) kernel.version[3]: 39 CDT 2020
(bootloader) sbl1.git: git=MBM-NG-VB9.C2-0-gd1298dd
(bootloader) rpm.git: git=37ff2d71-dirty
(bootloader) tz.git: git=7716735586
(bootloader) devcfg.git: git=7716735586
(bootloader) keymaster.git: git=7716735586
(bootloader) cmnlib.git: git=7716735586
(bootloader) cmnlib64.git: git=7716735586
(bootloader) prov.git: git=7716735586
(bootloader) aboot.git: git=MBM-NG-VB9.C2-0-g82759fa
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: tracfone
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
im thinking the problem is lying in those INVALID notes at the bottom there but do not know enough fastboot commands to figure out a fix
do not care about getting the phone to work at all so only help will be from being able to access userdata one way or another
it is stock locked unrooted etc
hope that is helpful for helping
much appreciated!
maka
encryption is hardware-backed, one can't replace motherboard like this.