Wifi constantly disconnecting? - Samsung Galaxy Note 9 Questions & Answers

Both my and my girlfriends Samsung Galaxy Note 9 keep disconnecting from WiFi. I get "page cannot be displayed" while using Chrome and apps won't connect until I turn the phone's WiFi off and back on again. That fixes it everytime but it's really annoying and continues to happen at random. The Amazon app has the worst issue with this.
I've tried a factory reset on my phone but did not help. What could be causing this issue and how can I fix it?

Tenacious--M said:
Both my and my girlfriends Samsung Galaxy Note 9 keep disconnecting from WiFi. I get "page cannot be displayed" while using Chrome and apps won't connect until I turn the phone's WiFi off and back on again. That fixes it everytime but it's really annoying and continues to happen at random. The Amazon app has the worst issue with this.
I've tried a factory reset on my phone but did not help. What could be causing this issue and how can I fix it?
Click to expand...
Click to collapse
Reset your router! Have you tried that ? Also change your Wi-Fi channel (2.4 or 5 GHz) That should fix it!

Try wiping the Cache Partition in Recovery Mode.

N1NJATH3ORY said:
Reset your router! Have you tried that ? Also change your Wi-Fi channel (2.4 or 5 GHz) That should fix it!
Click to expand...
Click to collapse
I will try that! Thank you!
iceepyon said:
Try wiping the Cache Partition in Recovery Mode.
Click to expand...
Click to collapse
I tried that a couple times, but no joy. Thank you for the advice though.

Hello, similar failure here. When playing Call of Duty appears suddenly a lot of ping. From usually 50ms it increases to more than 300ms (at least it is what game says). Then the game starts to freeze. It happens in wifi. I think not in 4G. This issue appears during 1 minute aprox. It repeates every 10 minutes or 20. In web browsing it means freeze of the web or do not load. Reboot phone does not help to clean the issue. It is always there. I will start to clear cache and other trials...

Try reinstalling the OS using Odin. If that doesn't help take it to a Service Center and let them take a look at it.

Related

FRF91 update is buggy

After updating to FRF91, I notice two things.
1) My phone froze at least 3 times since the update when I tried to make a phone call. I had to remove the battery and restart it.
2) My calls are now less clear even with my blue-tooth. When I call someone, they and I will hear static. Sometimes the static is really bad. (no, I am not holding it the wrong way )
Anyone have similar issues?
My Nexus One is NOT rooted.
stock 2.1 to FRF50(manual install)->FRF83(manual install)->FRF91(OTA install)
No issues here. Clean install.
I would agree it seems buggy to me also; it could be the manual update path of updating, but im def getting some wonkyness.
When im on edge at my house, it always seems like WIFI is on demand and not connected (This differs from what my phone used to do and i also have wifi to never sleep); so when i try to access something intially i get a network error then the Wifi connects; then i connect even though im on edge which used to connect albeit slow.
A slight jerkiness when I longpress to remove widgets; don't remember that one previously.
Very erratic battery life; seems to be due to network switching from 3g to edge to wifi; can't really confirm that though; not real rogue apps on my device that are running, but who knows.
Car dock has been giving some force close issues from time to time which didn't really occur previously.
FRF83 more stable
I was thinking of trying to go back to FRF83 as that seems more stable.
I will first try to do a factory reset and see what happens after that.
Falen said:
I was thinking of trying to go back to FRF83 as that seems more stable.
I will first try to do a factory reset and see what happens after that.
Click to expand...
Click to collapse
let me know how that works out; I may do the same. Maybe go back and ota update.
I applied the full FRF85B when I did mine, and wiped cache / format user data from the boot loader. That cleared up issues.
gmail stopped working properly for me.
I have had some issues with my phone freezing up too but my trackball would still flash when i got alerts. I think it might be related to trackball alert because now that I have uninstalled it i haven't gotten any freezes.
I did the factory reset and I no longer have any problems. I am still waiting to see if my dialing still freezes randomly though.
Sent from my Nexus One using XDA App
I'm still on frf83 and found that flashing the frf91 gapps has somewhat reduced the freezes/reboots.
My XDA app freezes for a couple of seconds before it responds. Is this app up to date for frf91?
Sent from my Nexus One using XDA App
1. Going into Gmail it takes forever to display emails (usually shows the "loading icon" for 10-20 seconds) as if it is only then connecting to the server and downloading new/old emails.
2. Caller ID still does not keep settings when rebooting.
3. Task Managers don't actually seem to kill tasks anymore. Have tried multiple with settings to auto-kill 10 minutes after the screen goes off ... 5 hours later the programs are still running. Obviously just KILLS battery life.
nexusdue said:
Obviously just KILLS battery life.
Click to expand...
Click to collapse
Yeah, obviously, you're using auto-kill, it probably tries over and over and over when they don't actually close.
Stop using auto-kill. Even if it worked you will get less battery life by killing tasks. Read up about it. Only reason to EVER kill something is if it isn't acting nicely and has a bug that keeps using CPU or keeps the phone awake.
Factory Reset works almost all the time
If you got problems after update you should allways wipe (factory reset)

[Q] Galaxy Note not waking up?

I can't put my finger on this issue I've been having with my Note.
Don't get me wrong, this device is a godsend!
The problem I've been having is that sometimes when I take my Note out of my pocket and try to press the unlock or menu button it doesn't show anything on the screen. I've read about people having issues with delay before it pops up, but it doesn't pop up even after 10 seconds or a minute, it feels like the device 'hangs' or doesn't want to wake up. The only way I can turn the phone on again is by pressing the unlock button for like 10 seconds and the phone reboots.
I thought it was a problem with Green Power, I thought it maybe had issues turning off the wifi or data when the screen was locked and that the service would cause the OS to crash or 'hang'. When I look at my battery history after the reboot it shows that I lost a significant amount of battery (5-15%, depending on how long it took for me to 'discover' the crash) and there's a 'jump' in the graph.
Things I've tried:
Stock rom - problem persists
Different kernels - tried all the kernels available in the market including stock, problem persists
Add a bit of paper between back-cover and battery (to make sure it doesn't lose contact)
Checked if there was dust between battery connections
Tried different sim card
Tried disabling wifi and data all day (mysteriously persists)
DIfferent governors (ondemand and interactive) (the phone reverts to default governor after the forced reboot, normal? i have my phone set to interactive on boot, but somehow it skips that after the forced reboot)
I've attached a picture of the battery graph. According to the stats there's a 25 minute gap where the phone was 'stuck' and you can see that the screen was on and active for that duration.
There are NO funny apps running in the background, this is is a clean install with some standard Samsung apps frozen.
tl;dr version: phone randomly won't wake up; battery loss after forced reboot;
I might have found the issue myself. Now when I come to think of it, I think it always occurs after I've been in my car for like a 30 min drive... Maybe the phone is having trouble switching networks? Anyone know what might be causing this?
Or better yet, how can I research this issue? Can I enable some logging somewhere to track this?
I had the note for about 10 days and today, about 1 hour ago it happened to me for the first time. I tried the home button to wake the screen but nothing, tried the power , nothing and holding the power but nothing happened. I had to pull the battery.
I had this problem in the beginning, but no more.
It's one of two things, in my case. Restoring apps (with data) from Titaium backup, or SetCPU or both. Do a factory reset, reinstall apps without data. If using setCPU, disable it for a while to see if it happens again. It's been over a week and the problem is gone.
tamarian said:
I had this problem in the beginning, but no more.
It's one of two things, in my case. Restoring apps (with data) from Titaium backup, or SetCPU or both. Do a factory reset, reinstall apps without data. If using setCPU, disable it for a while to see if it happens again. It's been over a week and the problem is gone.
Click to expand...
Click to collapse
I was using System Tuner instead of SetCPU to freeze apps and change governor, maybe I've just been using the wrong app? I deleted it just in case. Will see if the problem persists, thanks!
The nasty thing about it is that it seems to happen randomly (but it most likely doesn't) and is pretty rare (happens once every 3 days).
Still, I don't like the fact of not being available for X amount of time, even if it's 30 minutes.
I'm on stock room and unrooted. Like I said first time it's happened.
i've had the GNote since 4 days now , and yesterday same thing happened as the device was in my pocket and i couldnt wake it up at all , battery pull solved it.
im on stock , non rooted
I can't believe that we are the only ones with this issue. Anyone else? OR better yet, how did you resolve it?
Dont know if this is the same issue as the streak had, but with the streak if you kept it your pocket with the screen facing your body this would sometimes happen. Flipping it so that it that the screen doesnt face your body in your pocket solved this issue.
kirkla79 said:
Dont know if this is the same issue as the streak had, but with the streak if you kept it your pocket with the screen facing your body this would sometimes happen. Flipping it so that it that the screen doesnt face your body in your pocket solved this issue.
Click to expand...
Click to collapse
Thanks for your reply. I did some research, and apparently it had to do with static being built up in the screen from wearing it towards your body in your pocket.
This issue was that you couldn't swipe the lockscreen cause the touch screen wouldn't respond. The problem we are having is that the screen won't even turn on and that the system locks up.
Same issue here with my 2 days old Galaxy Note, that's how I found this forum. In my case it went from not waking up occasionally to every time WIFI was ON (I did some experimenting with settings to see which one could be the one causing the problem). But then...occasionally it would not wake up even with WIFI OFF: very annoying. And this is my first Android, so I didn't have any custom anything, pretty much same as out of the box when I got it The only solution was to reset the handset. And definitely has nothing to do with having it in my pocket as I don't carry it in my pocket. Rang Samsung, they told me it was faulty, I returned it. Now I'm concern the next one is going to have screen issues? As so many people complain in this forum? we'll see.
My issues have been resolved after flashing AbyssNote 1.4 and when I stopped using System Tuner. I've started using Voltage Control instead and now I'm not even having problem @ 100Mhz undervolted 50mV from stock.
Same problem with my wife's Gnote, totally stock, just a small handful of apps installed. Happened twice, about a week apart.
She does a lot of travelling, maybe you're right about that. But it happens after she gets home when it's still OK.
Had the same same issue twice in two days and had to do a battery pull, just did a master reset and re -installed the applications manually, so far so go.
YOu guys think its a hardware or a software issue?
Hmm.. Happened to me too about three times in the last two weeks. I am on stock rom but rooted, and running Green Power. Hopefully samsung will fix it in the next updates. Seems like a software bug to me. Maybe not enough juice when in deep sleep?
metus666 said:
I was using System Tuner instead of SetCPU to freeze apps and change governor, maybe I've just been using the wrong app? I deleted it just in case. Will see if the problem persists, thanks!
The nasty thing about it is that it seems to happen randomly (but it most likely doesn't) and is pretty rare (happens once every 3 days).
Still, I don't like the fact of not being available for X amount of time, even if it's 30 minutes.
Click to expand...
Click to collapse
Hello
its the problem of your kernel. try Abyys 1.4 and use XDA Superpower to adjust the CPU-Frequency automatically
neunzehn77 said:
Hello
its the problem of your kernel. try Abyys 1.4 and use XDA Superpower to adjust the CPU-Frequency automatically
Click to expand...
Click to collapse
problem is it also happens on stock rom.
mfractal said:
problem is it also happens on stock rom.
Click to expand...
Click to collapse
It's very well possible that the stock kernel has faulty settings for the CPU. Haven't had the problem again with AbyssNote 1.4 and Voltage Control (even with custom cpu frequencies)
I just got my note today.
Battery in, turnt it on a few mins playing around.... the problem started
and hasnt since stopped...
Anyone tried contacting samsung about this?
software fix or hardware issue ??
qazkamakazi said:
I just got my note today.
Battery in, turnt it on a few mins playing around.... the problem started
and hasnt since stopped...
Anyone tried contacting samsung about this?
software fix or hardware issue ??
Click to expand...
Click to collapse
at this point we're just guessing, there haven't been any official confirmations of the problem as far as i know.
But if it's so accute that it keeps happening all the time you must have a faulty device.. call samsung ?

[Q] Galaxy Note GT-N7000 crashing regurlaly how to find out the culprit?

My Note has started crashing regurlaly, I have had it since release and have a lot of software on it. I am not sure when it started happening but it is definatley getting worse as time goes on.
Is there any log file or event browser that can be installed to tell me what is causing the problem?
When I say crashing I mean literally crashing dead not a force close. I either find it in my pocket turned off and then have to hold the power button for an age to turn it on or sometimes it is sat on the desk and I suddenly hear the noise it makes when it re boots.
Any suggestions for finding out what the problem is that don't involve uninstalling software until the problem goes away?!
Thanks
Have you tried better battery stats? It gives a list of processes that have been running.
Definitely strange - do you have an anti-virus program you can run to see if it can help?
That sounds like a Sod (Sleep of Death) issue that's been reported many times b0t with no definitive solution of yet..
Some said changing modem helped, others with changing kernel or even ROM but no consistent solution across all users
Try to fix permissions through advenced menu in recovery but am afraid there is not much I can help with
wingnutLP said:
My Note has started crashing regurlaly, I have had it since release and have a lot of software on it. I am not sure when it started happening but it is definatley getting worse as time goes on.
Is there any log file or event browser that can be installed to tell me what is causing the problem?
When I say crashing I mean literally crashing dead not a force close. I either find it in my pocket turned off and then have to hold the power button for an age to turn it on or sometimes it is sat on the desk and I suddenly hear the noise it makes when it re boots.
Any suggestions for finding out what the problem is that don't involve uninstalling software until the problem goes away?!
Thanks
Click to expand...
Click to collapse
Omfg, I don't think your alone cause I have the exact problems at times when the note just freezes up and you have to manually boot up...lets hope the upcoming pics update will solve this ongoing problem... I'm getting this about 3-4 times a week
Sent from my GT-N7000 using XDA
it is starting to make the phone a liability as I keep finding it turned off in my pocket!
Is there no software that will produce a crash log of some sort?
wingnutLP said:
it is starting to make the phone a liability as I keep finding it turned off in my pocket!
Is there no software that will produce a crash log of some sort?
Click to expand...
Click to collapse
I hope there is...
Sent from my GT-N7000 using XDA
this is driving me nuts. The phone is unusable.... is there no possible solution??
At this point I will try anything. It crashed during the night on Thursday, didn't restart and so there was no alarm and I was late for work!
Please post your current configuration Kernel, Anti Virus program if any, undervolting, overclocking ?
By any chance are you using easy task killer... if you are just change the auto optimize to nothing - I did that and it stopped sleeping...if your problem is persisting then you could just do a factory reset and use default settings...
Sent from my GT-N7000 using XDA
My note recently started crashing as well, whenever i turn on my mobile data plan or the wifi it will crash right away
However this is ironic because when ever i put my mobile in charging mood than i have no problems at all.
So im thinking ,is this the battery problem or the software problem?
mumuxy said:
My note recently started crashing as well, whenever i turn on my mobile data plan or the wifi it will crash right away
However this is ironic because when ever i put my mobile in charging mood than i have no problems at all.
So im thinking ,is this the battery problem or the software problem?
Click to expand...
Click to collapse
battery problem.Try to see what is the output of ur battery in full charge by messure it with electric potension meter (sry for bad english).
If the meter say less than 1850mAh in full charge than u need a new battery.

WiFi Problems?

I've got this problem with WiFi. At times, when I enable it, the phone slows down a lot, and opening apps take longer than usual. There's also visible slowness when moving around homescreens.
Also, at this point I can't see to turn off WIFI. from both, power toggles and from Settings. It just hangs there and sometimes crashes, otherwise, it takes a few minutes before it gets disconnected, after which the slowness is gone. Does anyone else have this problem ? And were you able to fix it ?
arjunanand1 said:
I've got this problem with WiFi. At times, when I enable it, the phone slows down a lot, and opening apps take longer than usual. There's also visible slowness when moving around homescreens.
Also, at this point I can't see to turn off WIFI. from both, power toggles and from Settings. It just hangs there and sometimes crashes, otherwise, it takes a few minutes before it gets disconnected, after which the slowness is gone. Does anyone else have this problem ? And were you able to fix it ?
Click to expand...
Click to collapse
Are you running the stock rom? I had that happen with tunesync once but you didn't mention using that, have you tried doing a factory reset?
BableMan said:
Are you running the stock rom? I had that happen with tunesync once but you didn't mention using that, have you tried doing a factory reset?
Click to expand...
Click to collapse
Yes I'm running the stock ROM (for now ). I never used tunesync so its not that. I thought about a factory reset but thought I'd hold onto that thought in case someone else had a fix for it
bump

General Problems > Pie Update

So to start things out my phone was working quite well on Oreo. I kept trying to postpone the update and eventually it auto started the update; without my permission, because I was connected to Wi-Fi after postponing the update about 3 times. Needless to say, immediately after the update my phone started to act what it seems like borked out completely. To further explain my issues ill attach a few screenies as well.
(Issue #1)
The phone is connected to the towers, however even though I can send texts and calls I have no "service" and cant use the internet at all, i.e internet browser, YouTube, Instagram, Pandora, etc... nothing loads at all it will simply say no connection in gray at the bottom of the screen. YouTube just has the circle buffer constantly, Pandora says buffering and will never load, Instagram just says couldn't refresh feed. Google maps will go into offline mode and wont ever reconnect back. Again all of this happens within 20mins or ~3 hours after the phone turns on and only solution is to restart phone. This is also not network related because even under Wi-Fi all issues are still present. Going into airplane mode and turning it on/off does nothing. ONLY a restart or power off/on fixes the issue.
(Issue #2)
Wi-Fi doesn't auto connect even though the option is on.... every-time I have to go into settings and manually click it, not a big problem but why?
Try rebooting into recovery and clearing cache. If that doesn't fix it, try a factory reset.
Mr. Orange 645 said:
Try rebooting into recovery and clearing cache. If that doesn't fix it, try a factory reset.
Click to expand...
Click to collapse
okay will do! I have also noticed my 3rd issue with the device is YouTube will also randomly just pause, even though it didn't need to buffer or anything like that. its as if I hit the screen to pause it even though I didn't do that.
LostDarkSoul said:
okay will do! I have also noticed my 3rd issue with the device is YouTube will also randomly just pause, even though it didn't need to buffer or anything like that. its as if I hit the screen to pause it even though I didn't do that.
Click to expand...
Click to collapse
I've been running Pie since the betas, and am now on CSAA and I don't have any of those issues. Hopefully a factory reset fixes it all for you.
Any update on the issue OP?
I am also on Pie view firmware science and haven't experienced any of those symptoms. For me, only 2 other hiccups where my video on my lock screen somehow flipped upside down randomly and the 2nd i lost my customized notification bar icons via swift installer.
LostDarkSoul said:
okay will do! I have also noticed my 3rd issue with the device is YouTube will also randomly just pause, even though it didn't need to buffer or anything like that. its as if I hit the screen to pause it even though I didn't do that.
Click to expand...
Click to collapse
Having the same exact problem.
Driving me crazy

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