Database Develop

[Q] "Your device does not qualify for bootloader unlocking"

I've got a retail EU XT1068 Dual-SIM Moto G 2nd gen but can't get a bootloader unlock code via the Motorola website. The message I get is
Code:
Your device does not qualify for bootloader unlocking
I thought that a retail device would suffice! Does anyone know what the requirements are for eligibility?
Model: XT1068
Version: 21.11.14.titan_retaildsds.retaildsdsall.en.03 reteu
Buildnr: KXB21.85-14
The Motorola website is also confusing, redirecting back-and-forth between
motorola-global-portal.custhelp.com
motorola-global-en-uk.custhelp.com
motorola-global-en-roe.custhelp.com
I've used this [GUIDE]Unlock Bootloader - Moto G (2nd Gen) guide and tried the unlock pages both on the global custhelp portal as well as on the Global UK custhelp portal, used developer mode, USB debug, fastboot, mfastboot (returning the same device guid) but the result is always the same JS-alert/popup/error.
Thanks!

You probably entered the code wrong. Try removing the spaces in the code you entered if you copied it from cmd, worked for me.

123mucho said:
You probably entered the code wrong. Try removing the spaces in the code you entered if you copied it from cmd, worked for me.
Click to expand...
Click to collapse
Hi 123mucho. I did remove spaces and the (bootloader) headers. Checked to see that it was exactly 132 characters before submitting...

Exact samething happened to me, its so frustrating to see companies do something so simple, in a convuluted way.....why couldnt they simply have designed it in such a way where you download an app or program, and it simply unlocks it, without having to give personal identifiable information as the key to getting the unlock code.......warrenty doesnt trump right
Anyways, like i said, had the same issue, theres a motorola forum thread talking about it, giving a guide to adb, version numbers to find out if your particular phone is unlockable......mine was...........anyways long story short, went to sleep tried/re-pasted again the next day, and it worked, keep trying................although i did bring the matter up with requested details on that motorola thread, i didnt recieve any info from moto, but they very well could have done something server side, so if it goes to long without working, you might have to contact them, assuming your device is on the list
Heres the forum thread
https://forums.motorola.com/posts/132580d3df

You can find out if you should be eligible for the bootloader unlock by using the command
Code:
fastboot getvar all
The output will be something like
Code:
>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 4807(*)
(bootloader) product: titan
(bootloader) secure: yes
(bootloader) hwrev: 0x8400
(bootloader) radio: 0x5
(bootloader) emmc: 8GB Sandisk REV=06 PRV=07 TYPE=17
(bootloader) ram: 1024MB Elpida S4 SDRAM DIE=4Gb
(bootloader) cpu: MSM8226 CS
(bootloader) serialno: XX1X22XXXX
(bootloader) [B][COLOR="Red"]cid: 0x0007[/COLOR][/B]
(bootloader) channelid: 0x40
(bootloader) uid: FFF8F0060F000000000000000000
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 359296055208640
(bootloader) meid:
(bootloader) date: 10-10-2014
(bootloader) sku: XT1068
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat Nov 22 16:29:45 UTC 2014"
(bootloader) ro.build.fingerprint[0]: motorola/titan_retaildsds/titan_um
(bootloader) ro.build.fingerprint[1]: tsds:4.4.4/KXB21.85-14/9:user/rele
(bootloader) ro.build.fingerprint[2]: ase-keys
(bootloader) ro.build.version.full[0]: Blur_Version.21.11.14.titan_retai
(bootloader) ro.build.version.full[1]: ldsds.retaildsdsall.en.03
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband: MSM8626BP_1032.394.88.00R, EMEA_DSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.4.42-g6c9aef2-00110-gd54
(bootloader) kernel.version[1]: 3d01 ([email protected]) (gcc version 4
(bootloader) kernel.version[2]: .7 (GCC) ) #1 SMP PREEMPT Thu Jul 17 00:
(bootloader) kernel.version[3]: 47:37 CDT 2014
(bootloader) sdi.git: git=MBM-NG-V48.07-0-gdc5aeaf
(bootloader) sbl1.git: git=MBM-NG-V48.07-0-g683cb0c
(bootloader) rpm.git: git=MBM-NG-V48.07-0-g71b1aae-dirty
(bootloader) tz.git: git=MBM-NG-V48.07-0-ga27c415
(bootloader) aboot.git: git=MBM-NG-V48.07-0-ge875a20
(bootloader) partition-type: raw
(bootloader) partition-size:
(bootloader) qe: qe 0/0
(bootloader) productid: XX1X22XXXX
(bootloader) sutinfo:
all: listed above
finished. total time: 0.052s
The cid is the important bit. The following CID values are eligible for a bootloader unlock, all other CIDs are not.
Code:
0x0000
0x0003
0x0007
0x0009
0x000B
0x000C
0x000D
0x000E
0x0014
0x00DE
As found on Motorola Forums post f2061da875. You can request assistance there as well if you can't unlock.
Will update post with success/failure.

In my case I needed to make sure I accessed the validator from the UK site (my phone was bought from the UK).
I can't post links on this forum as I'm still a new user, but on the Motorola Support Portal go to /a_id/87215/.

that troubles me too! Mine: xt1068 dual India version. Did you find the
way?

Not sure what brought about the change, but today it works on the UK support portal.
No clue which of these solved it for me
Message on Motorola forums
support request via custhelp portal
Registered device yesterday, daily batch-job?
Back-end restart at Motorola
edit: Message from Motorola forum moderators "@All users reporting receiving "does not qualify" since last night, the back-end has to be restarted. Please try now,"

Bergerac87 said:
In my case I needed to make sure I accessed the validator from the UK site (my phone was bought from the UK).
I can't post links on this forum as I'm still a new user, but on the Motorola Support Portal go to /a_id/87215/.
Click to expand...
Click to collapse
Thats interesting.........i wonder if a vpn would affect success's

I had the same problem and could only unlock by doing this: go to settings, moto id, sign in using your google account, go to motorola's website, sign in with the same account that you used on your phone, and then put the code for unlocking. After that i could unlock, good luck.

spiloss said:
I've got a retail EU XT1068 Dual-SIM Moto G 2nd gen but can't get a bootloader unlock code via the Motorola website. The message I get is
Code:
Your device does not qualify for bootloader unlocking
I thought that a retail device would suffice! Does anyone know what the requirements are for eligibility?
Model: XT1068
Version: 21.11.14.titan_retaildsds.retaildsdsall.en.03 reteu
Buildnr: KXB21.85-14
The Motorola website is also confusing, redirecting back-and-forth between
motorola-global-portal.custhelp.com
motorola-global-en-uk.custhelp.com
motorola-global-en-roe.custhelp.com
I've used this [GUIDE]Unlock Bootloader - Moto G (2nd Gen) guide and tried the unlock pages both on the global custhelp portal as well as on the Global UK custhelp portal, used developer mode, USB debug, fastboot, mfastboot (returning the same device guid) but the result is always the same JS-alert/popup/error.
Thanks!
Click to expand...
Click to collapse
Have you genrated the string????

After 10 Hours... I need help, please: "Invalid zip file format! error installing zip

After 10 Hours... I need help, please: "Invalid zip file format! error installing zip
Guys and gals - I just want to say in advance, thank you so much for your time and help with this, I really tried hard (over 10 hours) of referencing old xda forums and youtube videos, with nothing working so far.
Ok here it goes:
So I bought for a good price the Moto g5s Plus from ali express. Everything came fine, except one thing... it had a Chinese variant baseband flashed on the phone, which means everything worked normal except I couldn't update past 7.1.1
Baseband: M8937_37.13.03.53R Montana_Chinadsds_cust
The typical phones update to 8.1 oreo, so I want to jump on that wagon. It had been about 10 years since I've flashed or unlocked anything so I was happy to find through youtube and XDA that the process was easier. But the phone came with unlocked boot.
I put TWRP on there pretty easily and everything looked like it was going to be cake.
I was getting different errors after trying different tactics of flashing - everything from error 7, to error 1, to all kinds of errors that I've overcome... but when I'd solve one error, i'd get a different error...
I spent hours of diving through youtube / xda...
Eventually it led me to that I kept getting "cant unmount" error when trying to flash roms. I realized that tha phone isn't friendly to flashing because of something called "treble" or "trebling" - one of the developers here, liquidengineer, released a version of twrp to deal with it... but it didn't work for me.
To keep it short, after like 10 hours and nothing working... I then decided to do what was in this video:
Oreo 8.1 Stock ROM on Moto G5s Plus(English):
(notice url has a space between "youtube" and ".com")
youtube .com/watch?v=-f67lVbDqkc&t=3s
The video was nice because it was step by step. I chose to do it last because it involved using a custom script.
I followed all of the steps, the script ran. What I realized after is that this script only works if original stock roms, but I had this chinese custom rom/baseband.
In short, the script wiped everything... my partitions, files, etc...
TWRP Recovery still worked so I changed the format of the partitions to E2, then E4, that allowed me to use the phone as a drive and add the roms.
when I try to install any rom in TWRP 3.1.1-1... I now just get:
data successfully decrypted, new block device:
'/dev/block/dm-0'
Updating Partition Details....
...done
Successfully decrypted with default password.
Updating partition details...
...done
Full SELinux Support is present.
MTP Enabled
Installing zip file '/sdcard/arrow-v10.0-sanders-OFFICIAL-20200329-VANILLA.zip'
Invalid zip file format!
Error installign zip file '/sdcard/arrow-v10.0-sanders-OFFICIAL-20200329-VANILLA.zip'
Updating partition details...
...done.
It doesn't matter which rom i try to install.
Factory recovery doesn't work.
I also get a Motorola error that my phone has been unlocked and cant be trusted (bad ID).
I kept this post as short as I could, and didn't include all of the different attempts I tried.... but I am now completely lost as to what to do. Please, please help! I'll paypal someone $10 for the winning answer.
-----------------------------------
Current Bootscreen:
AP Fastboot Flash Mode (Secure)
BL: BC.06(*) (sha-865eb9a-diety. 2017-07-07 15:02:25)
Bandbase: M8937_37.13.03.53R Montana_Chinadsds_cust
Product/Variant: montana XT1799-2 64 gb p3
Serial #: I have one
CPU: MSM8937
eMMC: 64 GB Samsung etc...
DRAM: 4GB SAMSUNG etc...
Console [Null]: null
Tools Mode Confid: DISABLED
BATTERY OK
flashing_unlocked
Software status: modified
Connect USB Data Cable
(as of now - using TWRP 3.1.1-1 (boots normal))

If you really have the g5s plus aka sanders, and fastboot says Montana - someone flashed a g5s aka Montana firmware, which is never a good idea.
Try flashing Sanders firmware. If that doesn't work, enjoy the paperweight

Phazmos said:
If you really have the g5s plus aka sanders, and fastboot says Montana - someone flashed a g5s aka Montana firmware, which is never a good idea.
Try flashing Sanders firmware. If that doesn't work, enjoy the paperweight
Click to expand...
Click to collapse
yes that did look odd to me. I'm not so familiar with flashing firmware, do you have any good guidance with that?

smbfission said:
yes that did look odd to me. I'm not so familiar with flashing firmware, do you have any good guidance with that?
Click to expand...
Click to collapse
What's
Code:
fastboot getvar all
give you?
Please post it here after you remove the IMEI line

Hey shadow, i feel like an idiot. It's been 10 years since I've done any of this stuff and I'm realizing there are 2 things going on...
first - even though I bought a g5s Plus (also called sanders), that's not what I got. I unknowingly got a g5s (without the plus). Still, it should have installed probably anyway... regardless of whether it's a plus or not. So not sure why I get the errors - will that happen if the phone distro's don't match?
Finally, the moto g5s's are not all the same, because they each carry their own country. And in my case, I have the xt1799-2 - which is the chinese ZUI variant (customized lenovo version), which makes it more complex.
One guy sent me this: https://forum.xda-developers.com/moto-g5s/how-to/guide-moto-g5sxt179x-stock-rom-t3839003/amp/
however... the problem is because he uses the Chinese language firmware, it still seems he's stuck in 7.1.1 which won't even allow me to use custom roms because most of them rely on the 8.1 oreo firmware. Do you guys see holes in his approach?
Although to answer your question, do you want me just to run that function?
sd_shadow said:
What's
Code:
fastboot getvar all
give you?
Please post it here after you remove the IMEI line
Click to expand...
Click to collapse

smbfission said:
Hey shadow, i feel like an idiot. It's been 10 years since I've done any of this stuff and I'm realizing there are 2 things going on...
first - even though I bought a g5s Plus (also called sanders), that's not what I got. I unknowingly got a g5s (without the plus). Still, it should have installed probably anyway... regardless of whether it's a plus or not. So not sure why I get the errors - will that happen if the phone distro's don't match?
Finally, the moto g5s's are not all the same, because they each carry their own country. And in my case, I have the xt1799-2 - which is the chinese ZUI variant (customized lenovo version), which makes it more complex.
One guy sent me this: https://forum.xda-developers.com/moto-g5s/how-to/guide-moto-g5sxt179x-stock-rom-t3839003/amp/
however... the problem is because he uses the Chinese language firmware, it still seems he's stuck in 7.1.1 which won't even allow me to use custom roms because most of them rely on the 8.1 oreo firmware. Do you guys see holes in his approach?
Although to answer your question, do you want me just to run that function?
Click to expand...
Click to collapse
The getvar all give a lot of info about what is going on with the device.
So yes please.

Thanks so much in advance:
Just one note - even though it says I have a rom, i cant boot into it because as mentioned, i ran a script for g5s+ and it more or less corrupted it.
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot getvar all
< waiting for any device >
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8937-BC.06(*)
(bootloader) product: montana
(bootloader) board: montana
(bootloader) secure: yes
(bootloader) hwrev: P3
(bootloader) radio: 7
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RH64AB RV=08 PV=05 FV=0000000000000005
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=5F
(bootloader) cpu: MSM8937
(bootloader) serialno: ZY322WHXP7
(bootloader) cid: 0x000B
(bootloader) channelid: 0xc1
(bootloader) uid: 758A323800000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) verity-state: enforcing
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) I removed this as mentioned
(bootloader) meid:
(bootloader) date: 09-06-2018
(bootloader) sku: XT1799-2
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Aug 18 5: 1:50 UTC 1971"
(bootloader) ro.build.fingerprint[0]: motorola/montana_retcn_n/montana_n
(bootloader) ro.build.fingerprint[1]: :7.1.1/NZS26.86-128/112:user/relea
(bootloader) ro.build.fingerprint[2]: se-keys
(bootloader) poweroffalarm: 1
(bootloader) ro.build.version.full[0]: Blur_Version.26.11.112.montana_re
(bootloader) ro.build.version.full[1]: tcn.retcn.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-03800-89xx.0
(bootloader) version-baseband: M8937_37.13.03.53R MONTANA_CHINADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g647ff94-0000
(bootloader) kernel.version[1]: 7-g13fa5e2 ([email protected]) (gcc ver
(bootloader) kernel.version[2]: sion 4.8 (GCC) ) #1 SMP PREEMPT Wed Apr
(bootloader) kernel.version[3]: 11 23:05:29 CDT 2018
(bootloader) sbl1.git: git=MBM-NG-VBC.06-0-g518a6f1
(bootloader) rpm.git: git=aa33522-dirty
(bootloader) tz.git: git=1fe3cc8-dirty
(bootloader) devcfg.git: git=1fe3cc8-dirty
(bootloader) keymaster.git: git=1fe3cc8-dirty
(bootloader) cmnlib.git: git=1fe3cc8-dirty
(bootloader) cmnlib64.git: git=1fe3cc8-dirty
(bootloader) prov.git: git=1fe3cc8-dirty
(bootloader) aboot.git: git=MBM-NG-VBC.06-0-g865eb9a-dirty
(bootloader) qe: qe 1/1
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: retcn
all: listed above
finished. total time: 1.195s
sd_shadow said:
The getvar all give a lot of info about what is going on with the device.
So yes please.
Click to expand...
Click to collapse

smbfission said:
Thanks so much in advance:
Just one note - even though it says I have a rom, i cant boot into it because as mentioned, i ran a script for g5s+ and it more or less corrupted it.
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot getvar all
< waiting for any device >
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8937-BC.06(*)
(bootloader) product: montana
(bootloader) board: montana
(bootloader) secure: yes
(bootloader) hwrev: P3
(bootloader) radio: 7
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RH64AB RV=08 PV=05 FV=0000000000000005
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=5F
(bootloader) cpu: MSM8937
(bootloader) serialno: ZY322WHXP7
(bootloader) cid: 0x000B
(bootloader) channelid: 0xc1
(bootloader) uid: 758A323800000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) verity-state: enforcing
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) I removed this as mentioned
(bootloader) meid:
(bootloader) date: 09-06-2018
(bootloader) sku: XT1799-2
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Aug 18 5: 1:50 UTC 1971"
(bootloader) ro.build.fingerprint[0]: motorola/montana_retcn_n/montana_n
(bootloader) ro.build.fingerprint[1]: :7.1.1/NZS26.86-128/112:user/relea
(bootloader) ro.build.fingerprint[2]: se-keys
(bootloader) poweroffalarm: 1
(bootloader) ro.build.version.full[0]: Blur_Version.26.11.112.montana_re
(bootloader) ro.build.version.full[1]: tcn.retcn.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-03800-89xx.0
(bootloader) version-baseband: M8937_37.13.03.53R MONTANA_CHINADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g647ff94-0000
(bootloader) kernel.version[1]: 7-g13fa5e2 ([email protected]) (gcc ver
(bootloader) kernel.version[2]: sion 4.8 (GCC) ) #1 SMP PREEMPT Wed Apr
(bootloader) kernel.version[3]: 11 23:05:29 CDT 2018
(bootloader) sbl1.git: git=MBM-NG-VBC.06-0-g518a6f1
(bootloader) rpm.git: git=aa33522-dirty
(bootloader) tz.git: git=1fe3cc8-dirty
(bootloader) devcfg.git: git=1fe3cc8-dirty
(bootloader) keymaster.git: git=1fe3cc8-dirty
(bootloader) cmnlib.git: git=1fe3cc8-dirty
(bootloader) cmnlib64.git: git=1fe3cc8-dirty
(bootloader) prov.git: git=1fe3cc8-dirty
(bootloader) aboot.git: git=MBM-NG-VBC.06-0-g865eb9a-dirty
(bootloader) qe: qe 1/1
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: retcn
all: listed above
finished. total time: 1.195s
Click to expand...
Click to collapse
So, the correct Firmware for your device is Montana/RetCN/XT1799-2
https://mirrors.lolinet.com/firmware/moto/montana_retcn/official/RETCN/
which looks like has only been updated to 7.1.1 blur 26.68-117
You could try Retail software channel
https://mirrors.lolinet.com/firmware/moto/montana/official/RETAIL/
But I can't tell which model that is for...
RetEU is XT1793/XT1794
RetGB is XT1794
Doesn't look like there is a RetUS which is preferred if you live in the USA.
and I'm not seeing if there are any hardware differences between them.
I guess I would flash RetCN just to get it back to stock and working again.
If that goes good, try the Retail.
I've posted some general flashing instructions in
https://forum.xda-developers.com/general/rooting-roms/guide-flashing-motorola-firmware-t4042039

sd_shadow said:
So, the correct Firmware for your device is Montana/RetCN/XT1799-2
https://mirrors.lolinet.com/firmware/moto/montana_retcn/official/RETCN/
which looks like has only been updated to 7.1.1 blur 26.68-117
You could try Retail software channel
https://mirrors.lolinet.com/firmware/moto/montana/official/RETAIL/
But I can't tell which model that is for...
RetEU is XT1793/XT1794
RetGB is XT1794
Doesn't look like there is a RetUS which is preferred if you live in the USA.
and I'm not seeing if there are any hardware differences between them.
I guess I would flash RetCN just to get it back to stock and working again.
If that goes good, try the Retail.
I've posted some general flashing instructions in
https://forum.xda-developers.com/general/rooting-roms/guide-flashing-motorola-firmware-t4042039
Click to expand...
Click to collapse
Quick question - it seems that the Russians have a lot more support and roms for xt1799-2, because probably they buy from aliexpress. What I don't get is if you take this thread, https://4pda.ru/forum/index.php?showtopic=886009&st=260#entry76570414 (translate with google translate chrome extension)
people are installing custom ROM For XT1799-2
crDroid v4.7.2 x64 https://4pda.ru/forum/index.php?showtopic=886009&view=findpost&p=89050911
crDroid v5.11 x64 https://4pda.ru/forum/index.php?showtopic=886009&view=findpost&p=92946311
Do they first install the stock 7.1.1 firmware? and then the ROM, even though 4.7.2 is Android 8.1, and crDroid 5.11 is Android 9.0?
Does the firmware version need to match the ROM version?
Also, if i want to avoid risking to mess up the bootloader, can i just leave out the following:
fastboot of flash partition gpt.bin
fastboot of flash the bootloader bootloader.img

smbfission said:
Quick question - it seems that the Russians have a lot more support and roms for xt1799-2, because probably they buy from aliexpress. What I don't get is if you take this thread, https://4pda.ru/forum/index.php?showtopic=886009&st=260#entry76570414 (translate with google translate chrome extension)
people are installing custom ROM For XT1799-2
crDroid v4.7.2 x64 https://4pda.ru/forum/index.php?showtopic=886009&view=findpost&p=89050911
crDroid v5.11 x64 https://4pda.ru/forum/index.php?showtopic=886009&view=findpost&p=92946311
Do they first install the stock 7.1.1 firmware? and then the ROM, even though 4.7.2 is Android 8.1, and crDroid 5.11 is Android 9.0?
Does the firmware version need to match the ROM version?
Also, if i want to avoid risking to mess up the bootloader, can i just leave out the following:
fastboot of flash partition gpt.bin
fastboot of flash the bootloader bootloader.img
Click to expand...
Click to collapse
I believe they are on stock 7.1.1, and installing the updated custom rom.
Likely there is not much of 7.1.1 left other than the bootloader.
Sent from my ali using XDA Labs

No IMEI after flashing the Stock from, Unable to Unlock the Bootloader

I was happy using Pixel Experience but Some bugs are worrying me so A week back I thought to go back to stock oreo and downloaded the Official Firmware lastest version for my G5s Plus, I flashed it using fastboot commands and now the only issue is that I do not have any IMEI in my phone, No network and No Signal.
Only thing I am getting is my Carrier Name Jio4G also it is able to detect my phone number. IMEI is correctly being shown using this command "$ fastboot getvar imei" but my device is unable to detect it. I have tried several time flashing with fastboot commands and Lenovo Moto Software Assistant, nothing worked for me.
I have also tried to resintall Pixel Experience ROM but no IMEI(Imei 0). I have also tried several other roms like RR and AOSP Ex also Havoc OS, nothing worked for me. I have also tried to flash TWRP backup of my Stock ROM but still IMEI 0. For your information I have also tried Pixel Experience rom with erasing modemst1 and modemst2 method, nothing worked.
Finally I thought to take it to the Moto Service Center, they flashed my devices with their software, but no success of retrieving the IMEI, even worse they gave me one more issue, which is now I am unable to unlock the bootloader with my unlock key. When I try to unlock it it says, "Code validation failure with status 7". When I try to generate new unlock data it says "Unlock data unavailable (bootloader) Failed.
I am really worried for my device because this is my only device and I am a student , I can not afford a new phone right now.
I will really appreciate your help for my entire lifetime, this issue is really making me sick.
I am attaching my "fastboot getvar all" output-
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C2.07
(bootloader) product: sanders
(bootloader) board: sanders
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 2
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RC14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: ZY322F8CL2
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: E320A71E00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: "I AM HIDDING THIS FOR SECURITY PURPOSE, BUT IMEI IS VISIBLE HERE"
(bootloader) meid:
(bootloader) date: 12-11-2017
(bootloader) sku: XT1804
(bootloader) battid: SB18C15119
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat Jan 17 9:41:58 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/sanders_n/sanders_n:8.1.0
(bootloader) ro.build.fingerprint[1]: /OPS28.65-36-14/63857:user/release
(bootloader) ro.build.fingerprint[2]: -keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.28.271.12.sanders.re
(bootloader) ro.build.version.full[1]: tail.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-gfde333e (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]: Tue Aug 13 15:23:08 CDT 2019
(bootloader) sbl1.git: git=MBM-NG-VC2.07-0-gb564bed
(bootloader) rpm.git: git=5578f74
(bootloader) tz.git: git=82f94af-dirty
(bootloader) devcfg.git: git=82f94af-dirty
(bootloader) keymaster.git: git=82f94af-dirty
(bootloader) cmnlib.git: git=82f94af-dirty
(bootloader) cmnlib64.git: git=82f94af-dirty
(bootloader) prov.git: git=82f94af-dirty
(bootloader) aboot.git: git=MBM-NG-VC2.07-0-g37f20e1
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retin
all: listed above
Finished. Total time: 0.024s

hamhaingaurav said:
I was happy using Pixel Experience but Some bugs are worrying me so A week back I thought to go back to stock oreo and downloaded the Official Firmware lastest version for my G5s Plus, I flashed it using fastboot commands and now the only issue is that I do not have any IMEI in my phone, No network and No Signal.
Only thing I am getting is my Carrier Name Jio4G also it is able to detect my phone number. IMEI is correctly being shown using this command "$ fastboot getvar imei" but my device is unable to detect it. I have tried several time flashing with fastboot commands and Lenovo Moto Software Assistant, nothing worked for me.
I have also tried to resintall Pixel Experience ROM but no IMEI(Imei 0). I have also tried several other roms like RR and AOSP Ex also Havoc OS, nothing worked for me. I have also tried to flash TWRP backup of my Stock ROM but still IMEI 0. For your information I have also tried Pixel Experience rom with erasing modemst1 and modemst2 method, nothing worked.
Finally I thought to take it to the Moto Service Center, they flashed my devices with their software, but no success of retrieving the IMEI, even worse they gave me one more issue, which is now I am unable to unlock the bootloader with my unlock key. When I try to unlock it it says, "Code validation failure with status 7". When I try to generate new unlock data it says "Unlock data unavailable (bootloader) Failed.
I am really worried for my device because this is my only device and I am a student , I can not afford a new phone right now.
I will really appreciate your help for my entire lifetime, this issue is really making me sick.
I am attaching my "fastboot getvar all" output-
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C2.07
(bootloader) product: sanders
(bootloader) board: sanders
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 2
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RC14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: ZY322F8CL2
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: E320A71E00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: "I AM HIDDING THIS FOR SECURITY PURPOSE, BUT IMEI IS VISIBLE HERE"
(bootloader) meid:
(bootloader) date: 12-11-2017
(bootloader) sku: XT1804
(bootloader) battid: SB18C15119
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat Jan 17 9:41:58 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/sanders_n/sanders_n:8.1.0
(bootloader) ro.build.fingerprint[1]: /OPS28.65-36-14/63857:user/release
(bootloader) ro.build.fingerprint[2]: -keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.28.271.12.sanders.re
(bootloader) ro.build.version.full[1]: tail.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-gfde333e (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]: Tue Aug 13 15:23:08 CDT 2019
(bootloader) sbl1.git: git=MBM-NG-VC2.07-0-gb564bed
(bootloader) rpm.git: git=5578f74
(bootloader) tz.git: git=82f94af-dirty
(bootloader) devcfg.git: git=82f94af-dirty
(bootloader) keymaster.git: git=82f94af-dirty
(bootloader) cmnlib.git: git=82f94af-dirty
(bootloader) cmnlib64.git: git=82f94af-dirty
(bootloader) prov.git: git=82f94af-dirty
(bootloader) aboot.git: git=MBM-NG-VC2.07-0-g37f20e1
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retin
all: listed above
Finished. Total time: 0.024s
Click to expand...
Click to collapse
You just mess your device with locked bootloader, there are not many things that can be done with locked bootloader. But still you can try this method.
https://forum.xda-developers.com/g5...solve-imei0-explanation-t3825147/post77249207
And try to unlock the bootloader, with unlock bootloader there could be some hope of recovery.

riyan65 said:
You just mess your device with locked bootloader, there are not many things that can be done with locked bootloader. But still you can try this method.
https://forum.xda-developers.com/g5...solve-imei0-explanation-t3825147/post77249207
And try to unlock the bootloader, with unlock bootloader there could be some hope of recovery.
Click to expand...
Click to collapse
Yes, I knwo there is an hope if i can unlock the bootloader, but the service center guy messed my device, I do not know how they flashed my device, they were flashing my device and said it is not turning on, i said okay return my device, i will flash it my self and after taking from them, i was trying to unlock the bootloader and I was getting the error "Code validation failure with status 7". I am also unable to get Unlock data.
What can i do now, is there any solution to it. Do i need to take my device to service center again ???

Try flashing april stock....then do the OTA update till August..

vivek1310yadav said:
Try flashing april stock....then do the OTA update till August..
Click to expand...
Click to collapse
Did it already and it have not solved my problem, There is one more issue on my phone, Whenever I flash my device with Retail and Retin verion it always shows my Harddware version as /x/x/x/x instead of PVT.
Go to settings>abount phone>hardware information then look at the version , in my case it is /x/x/x/x, because of which some of my sensors are not working.
My device is really messed up.

hamhaingaurav said:
Did it already and it have not solved my problem, There is one more issue on my phone, Whenever I flash my device with Retail and Retin verion it always shows my Harddware version as /x/x/x/x instead of PVT.
Go to settings>abount phone>hardware information then look at the version , in my case it is /x/x/x/x, because of which some of my sensors are not working.
My device is really messed up.
Click to expand...
Click to collapse
PM me..

[SOLVED] Now no OEM Unlock for 7 days???

Two days ago I got my hands on a "mint" XT1925-6, and I'm still waiting for OEM Unlock to be un-grayed (available) in Dev Options.
I've nearly lost count of the number of Moto phones I've owned, rooted, bootloader-unlocked in the past 5-6 years. I've never had to wait more than one quick little WiFi connection before tapping OEM unlock.
I know this phone is unlockable because I've already got its unlock code, emailed to me straight from Motorola. So that question has been asked and answered. But I'm still waiting to be able to tap and enable OEM Unlock.
I found the verbage below in the Lenovo G6/Plus/Play support forum -- https://forums.lenovo.com/t5/Moto-G...lay-software-image/m-p/5077477?page=1#5317655
This question was asked concerning a G6 Play (XT1922), but I've also found this same answer for the XT1925 in other pages that I've since lost track of . . . to wit, how does one get the phone unlocked if the OEM bootloader unlock switch is greyed out.
Answer by 'Agent Rich' in the 2nd post (MY emphasis/caps/etc): "I've seen it before, it looks like the phone needs to have an active data connection for a WEEK for the OEM option [to] become available."
And then in the 4th post (the last one): "The phone needs to have an active data [connection] to help mitigate the risk of device being stolen and re-flashed."
". . . . . . to help mitigate the risk of device being stolen and re-flashed" . . . . . What kind of B.S. answer is that?
Does anybody have any kind of meaningful response to this horse****?
In the meantime I've disabled all the google junk and other useless stuff while keeping the phone on an "active data connection" (WiFi), in the (probably vain) hope that it won't be anywhere near a week before OEM gets enabled . . . . . . . . . . . . . .
Firmware version is PPS29.118-15-11-16; 'getvar all' shows CID 0x0032. Just to be sure, and despite the 'advice' from 'Agent Rich', is there anything else I can look at that might show the phone I have is not a genuine, official, carrier-unlocked/bootloader-unlockable XT1925-6?

NINE days and still waiting for OEM Unlocking to enable.
The phone IS unlockable according to Motorola. I've got the unlock code. XT1925-6, RetUS, CID 0x0032, everything says it's unlockable. Methinks something is fishy with this phone but I have no idea what. No clue at all.
--- fastboot getvar all (from "day 1" after an FDR) ---
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-ali_retail-a49aaf13a93-200423
(bootloader) product: ali
(bootloader) board: ali
(bootloader) secure: yes
(bootloader) hwrev: PVT2
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SKHYNIX HBG4a2 RV=08 PV=A5 FV=00000000000000A5
(bootloader) ram: 3GB SKHYNIX LP3 DIE=8Gb M5=06 M6=04 M7=00 M8=5F
(bootloader) cpu: SDM450
(bootloader) serialno: [**********]
(bootloader) cid: 0x0032
(bootloader) channelid: 0x8d
(bootloader) uid: AC94058600000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 534773760
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: [***************]
(bootloader) meid:
(bootloader) date: 05-03-2018
(bootloader) sku: XT1925-6
(bootloader) carrier_sku: XT1925-6
(bootloader) battid: SB18C15119
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sun Jul 25 14:56: 2 UTC 2021"
(bootloader) ro.build.fingerprint[0]: motorola/ali/ali:9/PPS29.118-15-11
(bootloader) ro.build.fingerprint[1]: -16/3afd9:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.281.4.ali.retail.
(bootloader) ro.build.version.full[1]: en.US
(bootloader) ro.build.version.qcom: LA.UM.7.6.r1-04300-89xx.0
(bootloader) version-baseband: M450_23.31.10.89R ALI_NA_CUST
(bootloader) kernel.version[0]: Linux version 3.18.120-perf-g19723945513
(bootloader) kernel.version[1]: 7-04290-gfb8faa3398e9 ([email protected]
(bootloader) kernel.version[2]: 71) (gcc version 4.9.x 20150123 (prerele
(bootloader) kernel.version[3]: ase) (GCC) ) #1 SMP PREEMPT Thu Apr 23 1
(bootloader) kernel.version[4]: 1:51:22 CDT 2020
(bootloader) sbl1.git: MBM-2.1-ali_retail-5e077487fa-200423
(bootloader) rpm.git: MBM-2.1-ali_retail-218e5afd-200423
(bootloader) tz.git: MBM-2.1-ali_retail-f9b266cd30-200423
(bootloader) devcfg.git: MBM-2.1-ali_retail-f9b266cd30-200423
(bootloader) keymaster.git: MBM-2.1-ali_retail-f9b266cd30-200423
(bootloader) cmnlib.git: MBM-2.1-ali_retail-f9b266cd30-200423
(bootloader) cmnlib64.git: MBM-2.1-ali_retail-f9b266cd30-200423
(bootloader) prov.git: MBM-2.1-ali_retail-f9b266cd30-200423
(bootloader) aboot.git: MBM-2.1-ali_retail-a49aaf13a93-200423
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retus
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown

I might try reflashing the firmware I downloaded through the Rescue program. Or maybe run an actual rescue through that software.

Moondroid said:
I might try reflashing the firmware I downloaded through the Rescue program. Or maybe run an actual rescue through that software.
Click to expand...
Click to collapse
The invalid slots are concerning.
I would reflash the firmware, then reconnect to the internet.

sd_shadow said:
The invalid slots are concerning.
I would reflash the firmware, then reconnect to the internet.
Click to expand...
Click to collapse
I see what you mean. I reflashed last night but didn't think to run getvar and compare. I just did that, again after reflashing FW downloaded through Lenovo Rescue and Smart Assistant, and those slots still show invalid . . .
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-ali_retail-a49aaf13a93-200423
(bootloader) product: ali
(bootloader) board: ali
(bootloader) secure: yes
(bootloader) hwrev: PVT2
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SKHYNIX HBG4a2 RV=08 PV=A5 FV=00000000000000A5
(bootloader) ram: 3GB SKHYNIX LP3 DIE=8Gb M5=06 M6=04 M7=00 M8=5F
(bootloader) cpu: SDM450
(bootloader) serialno: [**********]
(bootloader) cid: 0x0032
(bootloader) channelid: 0x8d
(bootloader) uid: AC94058600000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 534773760
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: [***************]
(bootloader) meid:
(bootloader) date: 05-03-2018
(bootloader) sku: XT1925-6
(bootloader) carrier_sku: XT1925-6
(bootloader) battid: SB18C15119
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Aug 4 17:30: 0 UTC 2021"
(bootloader) ro.build.fingerprint[0]: motorola/ali/ali:9/PPS29.118-15-11
(bootloader) ro.build.fingerprint[1]: -16/3afd9:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.281.4.ali.retail.
(bootloader) ro.build.version.full[1]: en.US
(bootloader) ro.build.version.qcom: LA.UM.7.6.r1-04300-89xx.0
(bootloader) version-baseband: M450_23.31.10.89R ALI_NA_CUST
(bootloader) kernel.version[0]: Linux version 3.18.120-perf-g19723945513
(bootloader) kernel.version[1]: 7-04290-gfb8faa3398e9 ([email protected]
(bootloader) kernel.version[2]: 71) (gcc version 4.9.x 20150123 (prerele
(bootloader) kernel.version[3]: ase) (GCC) ) #1 SMP PREEMPT Thu Apr 23 1
(bootloader) kernel.version[4]: 1:51:22 CDT 2020
(bootloader) sbl1.git: MBM-2.1-ali_retail-5e077487fa-200423
(bootloader) rpm.git: MBM-2.1-ali_retail-218e5afd-200423
(bootloader) tz.git: MBM-2.1-ali_retail-f9b266cd30-200423
(bootloader) devcfg.git: MBM-2.1-ali_retail-f9b266cd30-200423
(bootloader) keymaster.git: MBM-2.1-ali_retail-f9b266cd30-200423
(bootloader) cmnlib.git: MBM-2.1-ali_retail-f9b266cd30-200423
(bootloader) cmnlib64.git: MBM-2.1-ali_retail-f9b266cd30-200423
(bootloader) prov.git: MBM-2.1-ali_retail-f9b266cd30-200423
(bootloader) aboot.git: MBM-2.1-ali_retail-a49aaf13a93-200423
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retus
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
Another thing: On this phone OEM Unlocking shows completely grayed out. But on another G6 (XT1925-6) that I picked up cheap in an eBay auction, the OEM Unlocking verbage is not grayed out. Just the button.
Edit/Add: Identical phones, exact same firmware. The second phone also shows those slots as Invalid.

getvar all from the second phone (the one that shows only the button disabled). I'm still looking for any differences . . .
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-ali_retail-a49aaf13a93-200423
(bootloader) product: ali
(bootloader) board: ali
(bootloader) secure: yes
(bootloader) hwrev: PVT2
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG GD6BMB RV=08 PV=01 FV=0000000000000001
(bootloader) ram: 3GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=5F
(bootloader) cpu: SDM450
(bootloader) serialno: ********DJ
(bootloader) cid: 0x0032
(bootloader) channelid: 0x8d
(bootloader) uid: FA6FB84D00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 534773760
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: *************19
(bootloader) meid:
(bootloader) date: 10-28-2018
(bootloader) sku: XT1925-6
(bootloader) carrier_sku: XT1925-6
(bootloader) battid: SB18C15119
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sun Sep 13 12: 0:16 UTC 2020"
(bootloader) ro.build.fingerprint[0]: motorola/ali/ali:9/PPS29.118-15-11
(bootloader) ro.build.fingerprint[1]: -16/3afd9:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.281.4.ali.retail.
(bootloader) ro.build.version.full[1]: en.US
(bootloader) ro.build.version.qcom: LA.UM.7.6.r1-04300-89xx.0
(bootloader) version-baseband: M450_23.31.10.89R ALI_NA_CUST
(bootloader) kernel.version[0]: Linux version 3.18.120-perf-g19723945513
(bootloader) kernel.version[1]: 7-04290-gfb8faa3398e9 ([email protected]
(bootloader) kernel.version[2]: 71) (gcc version 4.9.x 20150123 (prerele
(bootloader) kernel.version[3]: ase) (GCC) ) #1 SMP PREEMPT Thu Apr 23 1
(bootloader) kernel.version[4]: 1:51:22 CDT 2020
(bootloader) sbl1.git: MBM-2.1-ali_retail-5e077487fa-200423
(bootloader) rpm.git: MBM-2.1-ali_retail-218e5afd-200423
(bootloader) tz.git: MBM-2.1-ali_retail-f9b266cd30-200423
(bootloader) devcfg.git: MBM-2.1-ali_retail-f9b266cd30-200423
(bootloader) keymaster.git: MBM-2.1-ali_retail-f9b266cd30-200423
(bootloader) cmnlib.git: MBM-2.1-ali_retail-f9b266cd30-200423
(bootloader) cmnlib64.git: MBM-2.1-ali_retail-f9b266cd30-200423
(bootloader) prov.git: MBM-2.1-ali_retail-f9b266cd30-200423
(bootloader) aboot.git: MBM-2.1-ali_retail-a49aaf13a93-200423
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retus
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
PS: This getvar all is before I corrected the time to current.

Clarification on the images: The first image is from the second phone. The second image is from phone #1, the one I've had for 10 days and reflashed yesterday. I just double-checked on the phones themselves.

Phone #1 (100% gray):
emmc: 32GB SKHYNIX HBG4a2 RV=08 PV=A5
Phone #2 (button only gray):
emmc: 32GB SAMSUNG GD6BMB RV=08 PV=01

After taking a relaxing 4-day vacation I remembered a possible solution, which worked on the #2 phone (haven't tried it on #1):
-- FDR
-- Setup as new with Wireless enabled. I did this with Wifi turned on but without an actual working Internet connection. Apparently it just wants WiFi enabled.
-- Setting the date may or may not matter. I just went through the setup using "Skip" and "Next" liberally.
-- Enabled Developer Options and Presto, OEM Unlock was enabled. My previously requested Unlock Code then worked to unlock the bootloader.

I'm experiencing this exact same issue. The phone is a Motorola Edge 30 Neo XT2245-1. I just opened the product package, turned it on, used the Motorola website to request the bootloader unlock code (which I received via email, no problem), and then I found out that the "OEM unlock" checkbox in Android Settings > Developer options is shown but it's grayed out. It is completely grayed out, meaning both the text and the checkbox are grayed out. What I did afterwards was search XDA and found a couple of threads, most of them suggesting to do a factory reset (via the Android settings), which I did, but that didn't help.
I'm hoping now that it's simply a timer, and that I have to wait a few days before the checkbox starts working. The CID value is 50 (or hex 0x32), and I already received the bootloader unlock code, so I'm pretty sure it should be possible to liberate this phone without having to resort to (or waiting for new) privilege escalation exploits.
Will post in a few days whether it (the "OEM unlock" setting) becomes toggle-able. Feel free to nudge me if I forget to do so.

heisenbug#3141 said:
I'm experiencing this exact same issue. The phone is a Motorola Edge 30 Neo XT2245-1. . . .
Click to expand...
Click to collapse
2-3 weeks ago I went through this again with a Motorola One 5G Ace. I waited 8 days with nothing changing, finally tried a factory reset and voila. Unlock enabled.
There no longer seems to be any predictable method to this madness. Good luck, you'll get there eventually.

Moondroid said:
2-3 weeks ago I went through this again with a Motorola One 5G Ace. I waited 8 days with nothing changing, finally tried a factory reset and voila. Unlock enabled.
There no longer seems to be any predictable method to this madness. Good luck, you'll get there eventually.
Click to expand...
Click to collapse
That's wicked. Based on that, I guess it might be that, whether or not the "OEM unlock" will be toggle-able is decided at the time of the reset, or soon after the first successful internet connection has been established, and that this result is saved. In other words, the option perhaps won't become toggle-able afterwards. If that's true, it might even work to just simply try a factory reset every single day until it's toggle-able, because one of those days the (server-side) timer has elapsed. Or, if that theory proves to be false, then perhaps you need to wait at least N days and do a factory reset after having waited long enough. Time will tell. Anyhow, thanks for shining light on this! Really hoping for the best here.

It's unlocked now. The "OEM unlock" option became toggle-able today. It seems waiting is all you have to do after requesting the bootloader unlock code via the Motorola website.
For future reference, and for anyone stumbling upon this here:
I did the last factory reset about 4 days ago and from that moment on I just waited and checked every day whether the "OEM unlock" option was toggle-able or not. And when it was, I toggled it, heeded the well-known warnings, and used 'fastboot' to unlock it. I had the device a few days longer, so in total I waited about a week before being able to unlock it.
Also, in case anyone wonders, whether or not a SIM card is inserted should not matter if one's phone is an international (global) model, as those aren't carrier locked. My phone is an international model and the SIM card was not inserted while waiting for the "OEM unlock".
Whispering digits of pi to the phone also apparently doesn't matter.

[HELP] Unreliable Cellular and WiFi connections after restoring with LSMA

Hello everyone,
I am in a bit of a dire situation here with my Moto X4 (Model No. XT1900-1), and I cannot tell you how grateful I would be if someone might be able to assist me in fixing it. To begin, I flashed LineageOS onto my Moto X4 a couple of years back, and have had trouble updating Lineage every time there was a major update. While my phone would be able to successfully boot into the operating system, it would be unable to connect to the cellular network or WiFi, and I would have to perform 2 fresh installations in order to get the phone working properly. I tolerated it, but for this reason (and that installing Open GApps and Magisk would also require a manual update) I would rarely update the phone.
Against my better judgement I attempted to update the phone to Lineage 18.1 today, and experienced the same issue once again. Wanting to get to the root of the issue, I requested assistance in Lineage's support chat, and someone pointed out that I probably missed the critical step of copying the configuration of slot A into slot B as detailed in their fresh installation instructions, and also recommended attempting to update the firmware. I attempted the fresh installations as I normally would to fix this (the instructions are detailed here), and flashed the copy-partitions-20210323_1922.zip package linked in said instructions, sadly to no avail, even after multiple installation attempts. I then decided it might be best to attempt to flash a stock ROM and update the firmware. Using the this stock ROM and the instructions and commands detailed in this thread, I successfully flashed the software, but when it booted up I saw, to my horror, that the phone was still experiencing the same issue. My most recent attempt to fix this was to flash a stock 9.0 ROM from this thread because Lineage's instructions do specify that the firmware does need to be updated to Android 9, and I would still like to use Lineage after I overcome this issue, but sadly the phone is still experiencing the same issue in this case as well.
(EDIT) I did some more digging and stumbled upon this thread which pointed me to the LSMA. I restored the phone using the LSMA, and had a degree of success. The phone does now recognize the cellular and WiFi hardware, and can pick up their respective networks, but both the cellular and WiFi connections constantly flicker on and off. I did also try using the copy partitions package detailed in that particular thread, but sadly this new issue persists after flashing it. I have pasted the output of "fastboot getvar all" after restoring using the LSMA below:
Code:
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-payton_retail-eca8056-191217
(bootloader) product: payton
(bootloader) board: payton
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: NA
(bootloader) storage-type: eMMC
(bootloader) emmc: 32GB MICRON S0J97Y RV=08 PV=10 FV=4E5630304D483333
(bootloader) ufs: N/A
(bootloader) ram: 3GB MICRON LP4 DIE=12Gb M5=FF M6=02 M7=10 M8=0C
(bootloader) cpu: SDM630 1.0 (2)
(bootloader) serialno: ZY2258KN6T
(bootloader) cid: 0x0032
(bootloader) channelid: 0x8d
(bootloader) uid: A9FB75A4
(bootloader) securestate: flashing_unlocked
(bootloader) verity-state: disabled (0)
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 356484083595567
(bootloader) meid:
(bootloader) date: 12-14-2018
(bootloader) sku: XT1900-1
(bootloader) carrier_sku: XT1900-1
(bootloader) battid: SNN5994A
(bootloader) battery-voltage: 4270
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/payton/payton:9/PPWS29.69
(bootloader) ro.build.fingerprint[1]: -39-6-4/4011a:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.481.16.payton.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-04900-sdm660.0
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-g81a5f80 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 201
(bootloader) kernel.version[2]: 50123 (prerelease) (GCC) ) #1 SMP PREEMP
(bootloader) kernel.version[3]: T Tue Dec 17 16:30:24 CST 2019
(bootloader) git:abl: MBM-3.0-payton_retail-eca8056-191217
(bootloader) git:xbl: MBM-3.0-payton_retail-dec7b7c-191217
(bootloader) git:pmic: MBM-3.0-payton_retail-dec7b7c-191217
(bootloader) git:rpm: MBM-3.0-payton_retail-b0c6622-191217
(bootloader) git:tz: MBM-3.0-payton_retail-fa205ea-dirty-191217
(bootloader) git:hyp: MBM-3.0-payton_retail-fa205ea-dirty-191217
(bootloader) git:devcfg: MBM-3.0-payton_retail-fa205ea-dirty-191217
(bootloader) git:cmnlib: MBM-3.0-payton_retail-fa205ea-dirty-191217
(bootloader) git:cmnlib64: MBM-3.0-payton_retail-fa205ea-dirty-191217
(bootloader) git:keymaster: MBM-3.0-payton_retail-fa205ea-dirty-191217
(bootloader) git:prov: MBM-3.0-payton_retail-fa205ea-dirty-191217
(bootloader) git:storsec: MBM-3.0-payton_retail-fa205ea-dirty-191217
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retus
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 0

I've been in a similar situation with this phone when I attempted to flash the stock rom from various sites including the one you referenced, I found that I ran into problems because certain files were corrupted, which would cause all kinds of issues with my flash, so as a last resort of sorts, I downloaded the motorola rescue and smart assistant tool, and hook the phone up to it, I was then able to get the most up to date stock ROM for my phone downloaded to my PC. Refer to the link below for details
Rescue and Smart Assistant Tool - Motorola
<h6><span style="color:#FFFFFF"><strong>Our Rescue and Smart Assistant tool</strong><br />can help diagnose and resolve issues on your<br />Motorola phone or Lenovo phone/tablet.</span></h6>
www.motorola.com
Of course any attempts to flash the Stock ROM with the tool did not succeed, so I was forced to use another tool (flash-all.bat script) from this forum, which ultimately did result in a successful flash. Refer to the link below
[TUTORIAL][Google FI][STOCK][PIE 9.0]Go From Rooted Oreo to Pie on Android One 1900-1
Rooted Oreo -> Stock Pie When I attempted to go from Oreo by flashing the Pie zip from this thread I got an error saying the update wasn't valid. This guide is how to get around that and upgrade your phone to Pie! Warning THIS IS ONLY INTENDED...
forum.xda-developers.com
Before running flash-all.bat script file, i had to edit it and remove an extra line that my stock rom didn't have, the line I had to remove is listed below
fastboot flash system system.img_sparsechunk.7
Once I removed that line, saved the script and then ran it per the instructions, everything worked fine with no issues.