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Hey guys, my nookcolor has been randomly rebooting since i rooted it. Never while i was using it, i just sometimes hear the bootup sound, and look to find that my book is now on.
Im just concerned this will affect my battery, and i also don't want it rebooting while im using it.
I noticed it doing this one time, but right after i powered it off. In use, it has never rebooted on me (yet)..
This is why we so desperately need a custom ROM. Remove the B&N bloat, and start with a clean 2.2 (or even 2.3 now) base, and really open her up..
Divine_Madcat said:
I noticed it doing this one time, but right after i powered it off. In use, it has never rebooted on me (yet)..
This is why we so desperately need a custom ROM. Remove the B&N bloat, and start with a clean 2.2 (or even 2.3 now) base, and really open her up..
Click to expand...
Click to collapse
I still want to use the B&N stuff. Any rom that emits them, I will not be installing.
I think it likely that there are NC users in both camps-
Those who want the B&N stuff and those who don't.
I am one of those who don't; the Nook for Android software does better for reading ePub, imo and I am rarely near a B&N store.
Right now we have root and Market plus B&N and I would guess (could easily be wrong) that the first custom roms will be pure Android with no B&N.
We will probably end up with an option to set while flashing: retain B&N customizations or straight Android.
I base this guess on what I have seen in the other roms for various devices (mainly Droid) I have looked at.
Same here. If I want to read B&N books, I could still use their Android app on a custom ROM.
After switching to Cyanogen on my phone, it's been quite relaxing to not have to worry about provider updates bricking the thing or otherwise screwing up the rooted customizations (or just randomly resetting the thing back to factory defaults because I started up one of their apps and it got confused). Not to mention that the CM team does a far better job supporting the device than the manufacturer and my service provider does.
And yes, like other Android devices, there will probably be ROMs in both categories: completely built from scratch with no B&N portions at all, and improvements on the B&N system to add more functionality.
Fair enough for those that are interested in the reader portions - i have to admit, i bought this as a tablet, with literally 0% in it as an e-reader; i already have a Sony 505 for that. I may use it on occasion, but only as an afterthought.
However, this topic is really drifting - perhaps we should just bring it back to the rebooting issue?
Yeah, I installed the Uptime Widget on my NC today and picked it up a few ago and its uptime was 1:30; max 15h (from before it rebooted 90 minutes ago). I'll keep running it.
What we need to do is get a logcat when it happens.. So maybe overnight I'll leave it running or something. It just rebooted on me and I was semi-watching it, didn't even notice but Uptime Widget was reset to 7m up, 15:30 max..
I have started up a logcat and I'm going to leave it running while I get ready to go out for the day.. Although I just installed and fiddled with Google Earth, which failed badly, so I wonder if it caused some problem. Also saw it happen after playing with Google Maps, so I wonder about Location stuff maybe doing it.. Dunno. I just launched Maps a few ago and it's been up since. Hopefully a logcat will capture some info.
I have noticed that I've seen some crashes that don't show the Crash dialog.... TweetDeck is particularly bad about crashing viewing some Facebook posts, and in this case it just goes black for half a second then back to the list of posts. A logcat shows it crashed. But I don't know the two are related (not having the crash dialog stuff and the reboots that is).
I had it reboot on me twice last night, one time I didn't know about it until I picked it up later and noticed the uptime widget was down to some 30 minutes, and another time right before bed I hit the power button and about 10s later I saw the boot up text and a reboot happen.
Still haven't caught it on logcat.
My doesn't reboot spontaneously, but it does "lock up" and won't turn on with the power button from standby occasionally. If I remember to use the Nook Button to wake from standby, I don't seem to have this issue. If I use the power button, and it won't wake, I need to hold it down for ~15 seconds and it reboots.
AFIAK, it has done this since I purchased it (I rooted after about 1 hour with the NC in my hands).
Mine has never reboot WHILE I'm using it, it's sneaky about it. But I suppose I'd much prefer it reboot while I'm not using it than while I'm using it; I have yet to have it do a full reboot while using it.
Trying to set up a Delicious account.. yeah, that rebooted the Java VM. But only time I've made it reboot at all.
Hahah, damnit, it just rebooted after it went to sleep. I seriously think it has something to do with going to sleep. I've been sleeping it and waking it repeatedly on adb logcat and it won't crash. Figures.
I had this same issue a while ago. I don't have the logcat from it, but from what I could tell is was some sort of error coming from the system dimming the brightness before turning the screen off. I had Extended Controls installed and was using the widget to adjust my brightness. Whenever the screen would dim before turning off I would get a reboot. I have since uninstalled it and have had no issues with reboots. I'm not sure if this is the issue youre facing but thats my story.
isolated_epidemic said:
I had this same issue a while ago. I don't have the logcat from it, but from what I could tell is was some sort of error coming from the system dimming the brightness before turning the screen off. I had Extended Controls installed and was using the widget to adjust my brightness. Whenever the screen would dim before turning off I would get a reboot. I have since uninstalled it and have had no issues with reboots. I'm not sure if this is the issue youre facing but thats my story.
Click to expand...
Click to collapse
Actually not using any of those on mine.. I have Beautiful Widgets in ADW and Beautiful Widgets + Note Widget in WidgetLocker.. Not adjusting the backlight at all either, in fact I don't think I have at all since getting it now that I think about it.
I have the same issue: rooted Nook Color reboots occasionally and it does seem to do it whenever I put it to sleep or it goes to sleep by itself (when the screen dims). It hasn't rebooted while in use, but it does reboot occasionally when left alone. Have no idea why.
From apps that control dimming I have Advanced Task Killer installed besides the stock app that controls dimming... Could it be the issue? I will uninstall Advanced Task Killer and see if that help.
Otherwise I love my rooted NC. It's fast, beautiful and works great as an E-reader and an Android tablet.
to summarize: Do you think it's the hardware issue or software. I've heard of people who have non-rooted (stock) Nook Color having the same rebooting problem, but apparently it doesn't have to do with rooting. Do you think it will adversely affect the Nook?
If anyone finds a solution please post here. It would be tremendously appreciated.
Thanks and have great holidays.
mastroiani said:
I have the same issue: rooted Nook Color reboots occasionally and it does seem to do it whenever I put it to sleep or it goes to sleep by itself (when the screen dims). It hasn't rebooted while in use, but it does reboot occasionally when left alone. Have no idea why.
From apps that control dimming I have Advanced Task Killer installed besides the stock app that controls dimming... Could it be the issue? I will uninstall Advanced Task Killer and see if that help.
Otherwise I love my rooted NC. It's fast, beautiful and works great as an E-reader and an Android tablet.
to summarize: Do you think it's the hardware issue or software. I've heard of people who have non-rooted (stock) Nook Color having the same rebooting problem, but apparently it doesn't have to do with rooting. Do you think it will adversely affect the Nook?
If anyone finds a solution please post here. It would be tremendously appreciated.
Thanks and have great holidays.
Click to expand...
Click to collapse
I suspect it's a software thing, as it doesn't randomly reboot in use, it ONLY seems to happen going into standby, and I have YET to make it happen connected USB for adb.
You know actually, I think alogcat can log automatically now, maybe I should try that.. but it'd have to run for a day or so, as I only see this happen like twice a day at most.
Do you have setcpu installed? I was getting random reboots when I had it on conservative. Switched to ondemand for all profiles, and no more reboots!
wvcachi said:
Do you have setcpu installed? I was getting random reboots when I had it on conservative. Switched to ondemand for all profiles, and no more reboots!
Click to expand...
Click to collapse
I myself had not played with SetCPU at all. So had you in the past and set it to conservative, and switched it back, or you switched it from its defaults? Reminds me, per my observation that it never has rebooted while on AC or USB, was there a default profile when plugged in that it's set to ondemand vs conservative? This could start making some weird kind of sense. I'll try it, but using something called CPU Tuner since it's free..
EDIT: I looked on USB and on Battery, both times was conservative, so looks like that's the default... Does the Nook have an automatic switching utility like cpuspeed in it? Hmm.. /sys/devices/system/cpu/cpu0/cpufreq/scaling_governor is the file if anyone else wants to look.
BTW, has anyone on 1.0.1 auto-nooted etc not seen these random sneaky ninja power-off reboots? I swear mine waits until I'm not looking and reboots. I've only SEEN it do it once or twice, but in the last 5 or so days it's rebooted at least 10 times while powered off. Again NEVER while I'm using it, so I'm at least thankful for that. If it were rebooting while using it that would not be acceptable.
I have the Uptime Widget, kinda wished I had an uptime graph to see if there is a pattern.. I'm about 99% sure it never happens when plugged in AC or USB.
EDIT2: IT IS CLEARLY MOCKING ME. It just rebooted after I peeked at the governor files and let it idle to sleep.
I have the same random reboot problem since I upgraded to 1.0.1 and used auto-nooter. I only see it when it goes to sleep...or so I thought. This morning I heard it reboot and i hadn't touched it since last night. FYI, it was not plugged in when it happened. Thankfully it never reboots while in use.
Oh...ad i havent used any CPU clocking tools. Also...never saw this on 1.0. So weird but I am sure someone smarter than I will figure it out.
UPDATE- Just got out of the shower and while getting dresses...heard the Book reboot twice within a minute or two.
Wondering if its an app that is causing a fatal crash when it tries to update.
Sent from my Nooxus One using Tapatalk
I haven't had a random reboot in 3.5 hours and i have used the Nook on and off. I did remove my email account from the Google email app (not gmail) and its been good for awhile now. I will update if this changes but I am feeling confident this fixed the random reboot.
Sent from my Nooxus One using Tapatalk
rckymtnrfc said:
I haven't had a random reboot in 3.5 hours and i have used the Nook on and off. I did remove my email account from the Google email app (not gmail) and its been good for awhile now. I will update if this changes but I am feeling confident this fixed the random reboot.
Sent from my Nooxus One using Tapatalk
Click to expand...
Click to collapse
I've had one unexpected reboot today that I know of, I think this has helped, although I keep finding my Wifi turned off, even though this program I installed is only set to turn it off when the battery is extremely low. So I changed that profile and it hasn't turned itself off since, so seems to me maybe the battery reporting is a little wonky sometimes.
I've been watching, and I'll keep an eye out, but I think wvcachi is onto something.
BTW, the Nook has been primarily idle for the last 5 hours, just popped it on a few times to read an email, check on something, or see if it reboots so I haven't used it a bunch but it's lost a whopping 2% battery in that time. I also disabled the Phone stuff too, per this thread:
http://forum.xda-developers.com/showthread.php?t=883908
I am at 6.5 hours now....no rebooting so far.
Sent from my Nooxus One using Tapatalk
Hi, I looked for other threads in which someone else faced the same problem, but I have not found any answer nor good solution.
The problem is that the screen of my S3 MINI turns on automatically.
I changed the ROM twice (2 different ones, CM 10 and 11), so I don't think the reason is a single "defective" app: I believe in another explanation, according to which the reason would be a broken pin inside the microUSB port of the smartphone.
That pin let turn the screen on like if it was put /unput in charge.
The Question: is there a ROM / KERNEL / APP that prevent the screen from making this error?
How much is hard to edit a rom/kernel in order to avoid that the screen lightness wolud depend from that pins?
And if the reason is a defective app, has someone ever discovered which one is?
I'm afraid it's a way to screw the consumer: this automatic and uncontrollable activity of the display destroys the battery life. It's like if the smartphone is broken: you should change it.
I cannot accept that a 440€ smartphone acts in this way. I'll never buy a Samsung product.
I won't talk about the home button broken (could someone give me an advice on which app that simulates the virtual buttons is better?).
Thank to you all!
Pietro C.
UPDATE 28/12/2014 h14:34 ITA
I did a screenshot and I also photographed with a camera the display while it was showing the CPU activity. I noticed something (an app? a opened file? a function?) that appears only when the display turns on automatically. Some green words. I'm going to upload photos.
UPDATE 16:30
Cannot upload photos. Here are the scripts that appears on my phone:
com.android.system
surfaceflinger
system_server
com.teslacoilsw.launcher
kworker/u4
com.android.phone
com.facebook.katana
com.facebook.orca
kworker/2
kworker/6
kworker/1
irq/72...
irq/474
mmcqd
ueventd
rild
mediaserver
admsrv
org.cyanogenmod.voiceplus
dhd_dpc
com.google.processo.location
org.whispersystems.whisperpush
com.textra
com.google.android.googlequicksearchbox.search
AND the last 5 listed down here are the green scripts that appears only when the phone turns on automatically.
migration/I
kworker/I:0
ksoftirqd/I
watchdog/I
kworker/I:I
UPDATE 03.01.2015
I fixed the issue at the moment. I installed CM 11-20140823 after wiping and formatting data.
I installed the lowest number of Google Apps (here I chose Nano Modular Package: http://forum.xda-developers.com/showthread.php?p=44417509#post44417509 ).
I'm quite sure it's a issue caused by a unidentified google app, because when the phone was "clean", the screen kept turned off ALWAYS, unless I pressed the accension button.
Now that I installed ONLY Google Play and Google Services, the screen is ok.
So I will download only the most useful Google Apps, hoping that won't find the one infected (if I'm right about the cause of the automatic flash of the screen).
I also discussed about this issue here , and I discovered that many people are searching for a solution.
Maybe someone could confirm or contradict my theory.
http://tomhorsley.com/rants/doze-mode.html
I'm definitely reverting back to 5.1.1 when I get the time and energy to fool with it .
sounds like that was written by someone who hasn't even tried marshmallow yet. I have yet to experience any missed notifications, alarms or any issues relating to time in any way. If some apps are being affected by this then its a sign to the developer to fix their ****ty code because all of my apps relating to time at all have been working just fine and alot of them are still the same version they were on lollipop. Doze has improved my batter significantly. It sounds like this article was probably written by a developer who cant code properly and instead of improving his skills he'd rather complain and convince everyone to stay away from updates because he is unwilling to evolve. Even the article looks like it was written in paint...
I had indeed a wrong time bug some days ago...really strange and worrying, a reboot fixed it. First time ever since Android Froyo that I experienced something like that.
That author seems to think that Marshmallow's Doze is a horrible thing that breaks all apps that rely on background services, namely alarms and notifications, and couldn't possibly be fixed in 10 years (rather than a few months) due to Google's horrible mistake (rather than devs not fixing their code).
Frankly, it sounds like a bunch of hyperbole.
Sent from my ALCATEL ONE TOUCH Fierce using Tapatalk
He's wrong about how doze works. And if he's in the camp that doesn't understand it nor wants to rewrite his app. Then yeh he's the idiot group that Google is targeting and was writing garbage code anyway.
lol complete nonsense, my alarm has worked everyday since i flashed M, even on dev previews...the only issues i have with M are really the "slow to connect wifi when using toggles" and the weird wifi consumption on battery stats
Another annoying issue on M is that if your leave your phone longer in standby mode (display off), wifi turns off and you stop recieving notifications until you turn your phone on again. This is with wifi set to "never turn off", etc.
Kustaa said:
I had indeed a wrong time bug some days ago...really strange and worrying, a reboot fixed it. First time ever since Android Froyo that I experienced something like that.
Click to expand...
Click to collapse
This actually happened with me a couple of days back, I was travelling, so I put my phone connected to a power bank and went for a nap, woke up to see phone switched off, switching it on throws me a 2nd September date set on my device. Had to manually set the date as no network was available to automatically set the date from servers.
Ubichinon said:
Another annoying issue on M is that if your leave your phone longer in standby mode (display off), wifi turns off and you stop recieving notifications until you turn your phone on again. This is with wifi set to "never turn off", etc.
Click to expand...
Click to collapse
This I had been noticing these days just because of WhatsApp Web. When in standby, WhatsApp Web shows phone not connected error. Just waking the phone reconnects to the WiFi, but happens every 30-40mins.
I have a feeling that folks who never see these problems have their phones charging at night and doze mode doesn't happen when you are charging. I have no convenient way to charge my phone near my bed, so it is not charging and totally idle all night. Email and messaging completely stops. Only the stock alarm clock works. My medication reminder stops working. It might as well be turned off completely. Plus when you do wake up and turn on the phone, all the pent up alerts come through and scare the hell out of you. I hate doze mode.
Settings -> Battery -> ... (menu)-> Battery Optimization --> All apps --> Select whatsapp, etc... and select not optimized.
Test again.
You're welcome.
I already disabled optimization in the battery settings for all the apps that weren't working. They still don't work after sitting overnight. It looks as if that setting has absolutely no effect.
Claghorn said:
I already disabled optimization in the battery settings for all the apps that weren't working. They still don't work after sitting overnight. It looks as if that setting has absolutely no effect.
Click to expand...
Click to collapse
This is a real problem. I tested this on a Nexus 5. The device seems to enter Doze after about 1 hour and this is what happens.
What does work in Doze mode:
- Telephone: call can be heard.
- Alarm: alarm can be heard
What does NOT work in Doze mode:
- Receiving mail notifications directly: it seems to wait for the maintenance window. There is no "ping" from my GMail. No lock screen notification until I picked it up. I turned off battery optimalization as suggested. Like Claghorn says, it doesn't make a difference. When I was sleeping, the time difference between sending the mail and getting a notification can be hours. That is not acceptable: I want to determine whether or not I get a message. I got no control over Doze, except plugging it in. Also, when it sits on the desk at work I need to pick it up or turn the screen on every so often, because I don't know if it "dozed" off again.
Works partially:
- Notification light: It works once mail passes through the maintenance window. It does NOT work before the maintenance window.
I tested all of this with a unrooted, updated Nexus 5. Topic Starter and Claghorn have good points. Why can't I turn this off? I don't want this. I want notification on time, with ping, right now. If I don't I will turn the volume off or set priorities. They could have told me this behavior in a mail or during the update. Important mail from work, family comes in hours late. Not happy with this at all.
Tried all sorts of things, nothing seems to help. And no, battery optimalization is either not enough or has nothing to do with it. I love the Nexus 5. Marshmallow seems to be much smoother than Lollipop. I was happy with the update until I discovered this. Now, I am fustrated. I expect the phone to inform me when I need to be informed. Most days I don't need to save 10% of power anyway. For the first time I want to either root the phone and go back to Lollipop or even Kitkat. I don't know what else can be done. Fustrated.
Dennis de Swart said:
This is a real problem. I tested this on a Nexus 5. The device seems to enter Doze after about 1 hour and this is what happens.
What does work in Doze mode:
- Telephone: call can be heard.
- Alarm: alarm can be heard
What does NOT work in Doze mode:
- Receiving mail notifications directly: it seems to wait for the maintenance window. There is no "ping" from my GMail. No lock screen notification until I picked it up. I turned off battery optimalization as suggested. Like Claghorn says, it doesn't make a difference. When I was sleeping, the time difference between sending the mail and getting a notification can be hours. That is not acceptable: I want to determine whether or not I get a message. I got no control over Doze, except plugging it in. Also, when it sits on the desk at work I need to pick it up or turn the screen on every so often, because I don't know if it "dozed" off again.
Works partially:
- Notification light: It works once mail passes through the maintenance window. It does NOT work before the maintenance window.
I tested all of this with a unrooted, updated Nexus 5. Topic Starter and Claghorn have good points. Why can't I turn this off? I don't want this. I want notification on time, with ping, right now. If I don't I will turn the volume off or set priorities. They could have told me this behavior in a mail or during the update. Important mail from work, family comes in hours late. Not happy with this at all.
Tried all sorts of things, nothing seems to help. And no, battery optimalization is either not enough or has nothing to do with it. I love the Nexus 5. Marshmallow seems to be much smoother than Lollipop. I was happy with the update until I discovered this. Now, I am fustrated. I expect the phone to inform me when I need to be informed. Most days I don't need to save 10% of power anyway. For the first time I want to either root the phone and go back to Lollipop or even Kitkat. I don't know what else can be done. Fustrated.
Click to expand...
Click to collapse
A quick suggestion -
You may use Doze Mode Editor and edit the script so that your phone never enters Doze mode.
That way you can enjoy Marshmallow without Doze.
Sent from my Nexus 5
Achilles. said:
A quick suggestion -
You may use Doze Mode Editor and edit the script so that your phone never enters Doze mode.
That way you can enjoy Marshmallow without Doze.
Sent from my Nexus 5
Click to expand...
Click to collapse
Thanks, I will look into that. I'd like to keep Mashmallow as a whole if possible. I think it is a good update in general.
OK, I've looked at the doze mode editor thread and I find that the descriptions of the parameters I can set to be totally confusing, however, the flowchart pointed at in that thread seems to indicate that if I set the "inactive_to" value to something like 24 hours, then all the other doze mode nonsense is unlikely to ever happen (because I'll probably turn on my phone at least once every 24 hours). Does that seem like the best way to essentially turn off doze mode?
Claghorn said:
OK, I've looked at the doze mode editor thread and I find that the descriptions of the parameters I can set to be totally confusing, however, the flowchart pointed at in that thread seems to indicate that if I set the "inactive_to" value to something like 24 hours, then all the other doze mode nonsense is unlikely to ever happen (because I'll probably turn on my phone at least once every 24 hours). Does that seem like the best way to essentially turn off doze mode?
Click to expand...
Click to collapse
I will look into this over the weekend. I find it odd that there isn't simply a switch to turn Doze off, which is a pity. It seems to me it's part of saving energy in general. A switch under Battery would do nicely. It should not be this complicated. That said, I think the UI of Marshmallow is silky smooth, much better than Lollipop. Marshmallow in general in good. It' just this that annoys me.
i'm baffled by google's aversion to end user config. This kind of b.s. is how I found xda and drove me to become a chronic flashaholic. All or nothin I guess.
ElwOOd_CbGp said:
i'm baffled by google's aversion to end user config. This kind of b.s. is how I found xda and drove me to become a chronic flashaholic. All or nothin I guess.
Click to expand...
Click to collapse
I get the feeling Google assumes the customer is a developer. A few examples:
- The Nexus 5 does have a notification light: I didn't know until I read 5 reviews and even then I couldn't find any documentation on it. Needed an external app to get it working.
- Battery indicator: I like to have small numbers indicating battery charge: it could be done by hacking KitKat and Lollipop I think. Then at Marshmallow finally there's a (hidden) switch.
- I don't recall having any user guide in the Nexus 5 package. Not that I needed one. But some landing page doing a walkthrough would have been nice. Although there are some walkthroughs in every app
Not fatal flaws, but you wonder why does it need to be that difficult. It scares people away. Not me. I handed the Nexus 5 to some friends on numerous occasions and most found it too "empty". As for me, I want all developer stuff on. So it suprised me, there is no Doze fine tuning. Again, overall I give the Nexus a 8 or 9 out of 10. It fits me. In general I like it. So it's just constructive criticism. The empty layout and raw speed of the Nexus 5 works good in development of apps afterall.
Last night I ran an adb command (generated by the doze mode editor app) to set inactive_to to 24 hours (86400000 milliseconds). I then set an alarm for the next morning in the "Alarm Clock Plus" app (which completely ceased to function after Marshmallow showed up). This morning, the alarm actually went off on time, but the big "Dismiss" button it draws on the screen was totally non-functional. I had to hit the power button to get control (which then caused a popup saying alarm clock plus was non-responsive). I have no idea what caused all that behavior, but at least the alarm actually went off.
Also, with doze mode essentially disabled (in theory anyway), the power dropped from 100% in the evening all the way down to 97% in the morning.
With the exception to facebook and game type apps, Google's apps are the only ones I find that excessively waste resourxes and need to be forced to sleep. If they would get off the constant location polling, media scanning, and logging or at least tone it down a bit some they wouldnt need to implement thier half baked versions of solutions that they hijacked from xda devs
short version my proximity sensor and my gravity sensor on my droid turbo 1 both malfunction at the same time and there's a delay sometimes from hitting the power button to when it turns on during the time my phone is acting up and after a factory reset i'm lost on how to fix without paying $150 to replace since my warranty is out any suggestions would be great
GPS works fine though
I have a droid turbo 1 and have recently had an issue that survived a factory default reset. I've searched quite a bit online and saw a possible solution, but it has not been going so well trying to apply it. https://forum.xda-developers.com/showthread.php?t=816131 a post by D0cStrange worked for that user although he had a different phone so i'm not sure it would work the same but my problem is quite close to his. my phone wont auto rotate or use its proximity sensor most of the time and will heat up and crash seemingly at random. other apps will have 2-5 seconds of lag in even the simplest of tasks such as typing the third letter of a word in messenger it will just wait for a few seconds then show all i have typed. the built-in app called device help has a fix tab with a hardware test for sensors while all others are fine the proximity sensor and gravity sensor do not show any results at all yet sometimes when it does work both sensors function correctly and it shows normal readings its always both at the same time and when they fail there are no readings at all just grey in the empty bars. during my testing i disabled google play services which instantly let my phones sensors work again for a short while (which led me to believe its software or memory related somehow) but as google play services control pretty much everything in my phone i re-updated it and the problem stayed away for a few days. when it returned i tried to disable google play services again to see if it was directly related but it didn't work round 2 yet earlier today for no reason when i pulled my phone out at work i saw the screen lit up with the time the sensors worked fine for about 3 hours then stopped again and i had not opened or closed any apps during that time so i have no idea what it was doing normally i have been having to hit the power button and wait 3-10 seconds for the screen to light up so i can see what time it is sometimes hitting the button works instantly other times it takes quite some time
i have factory reset the phone (which worked for only a few hours then after the issues started again i just installed my normal apps again while i try other options i have reset all app preferences i have even tried dropping the phone from 3 feet (yes that sounds stupid but it worked once after reading a post online i was willing to try nearly anything shy of the microwave) i have also tried a few apps one called GPS status which said it would automatically fix any and all errors showed all 0's for where the pitch/roll fields and accel also a 0 but the most of the other GPS functions looked great and all other tests in "device help" worked except for the 2 which always work or do not work both together
First things first, grab some PopCorn. Now, here's is my story between me and Samsung
Day 28/04/2018 - The beginning
Well, on 28/04/2018, my tablet went to warranty because it could not charge. It when't with the version T810XXU2DRB1 (latest official version of Android to this model on my region) .
The days have passed....
Day 19/05/2018 - Tablet arrived
On 19/05/2018, I received my tablet back. Samsung said that they replaced the main board the updated the software.
After I receive, immediately made the setup. I updated every single app and installed Instagram, Facebook, and PubG (because, why not). Then, I checked the software version and it was T810XXU2DRB1. So, after it was setup completely, I went to sleep...
Day 20/05/2018 - The heartbreak day
In the next day, I played PubG to test if the tablet performance was still the same before going to warranty. Well, it was a total disaster. The tablet (with the same firmware version before going to warranty), was slower after going to Warranty. Every single app was freezing. The settings app of android was also freezing. Well, I thought "this is the setup, in the beginning is slower because is setting up the android and its apps".
Well, things got worst. Facebook was lagging, Instagram app was getting everything black on the screen (the screen was completely black, with the exception of the android top bar that was on the screen) and the screen was not responding sometimes. Also, when I was installing the apps from Play Store (the Facebook, Instagram and PubG app), the Play Store was freezing sometimes, and the screen sometimes was not responding (not even the android top bar). Ohh I forgot, and yes, it had more than 80% of battery and I never put it in power save mode.
Again, before going warranty the device only had the charging issue, the play store and the other apps didn't freeze.
Then I saw device information on settings app. After some time, the battery reached 10%.
While on Instagram and after the battery reached 8%., it started to show on the screen some vertical lines and each line with a single color, and the lines had different colors. Then, the screen stopped responding until I pressed the power button to lock the device and then unlock it (and it made the lock sound). After that, passed some seconds/minutes, the device made the same thing again and again.... :crying:
Then, passed some minutes, the screen was getting black and not responding. Again, I tried the same trick and the screen worked for some seconds before getting black. While locking the device with the screen black, again, I could hear the locking sound effect. Then, on the day 20/05/2018, I sent back to warranty because the device was worst after going to warranty.
Day 24/05/2018 - The Call
Today, they called me to go to the Samsung Store tomorrow to "demo" what’s happening on my tablet. What can I do about this situation? The tablet warranty is finishing this year on the summer (July or June maybe).
Stay tuned to this story between me and Samsung
What is your opinion? Don't forget to comment below ZenJB
as far as i know, in Indonesia, Samsung is quite famous for its service center.
btw, good luck, hope they will replace yours with a new one
@ZenJB just turn on logcat and you will see what is problem here.